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Small Group Journeys to Cuba

Never more than 16 guests. Guaranteed.

Organized & Operated by

The leader in legal people-to-people travel to Cuba


Jan 2013-April 2014

Street performers in Havana Vieja.

E STABLISHED

IN

1947

A pioneering partnership for the best people-to-people travel experience

Unmatched experience and engagement


Insight Cuba had firmly established its role as the leader in people-topeople travel when we forged our partnership with them in 2003. Now once again were proud to offer their unparalleled expertise in Cuba and our unwavering 65-year commitment to extraordinary travel in the worlds most fascinating places. With their decade-long friendships there, Insight Cuba is considered family. And with your attentive Cuban Guide, Insight Cuba Tour Leader, and our signature small groups, you will be, too, as we take you on guided excursions and authentic People-to-People Discoveries that encompass the full Cuban experience from its enduring cultural traditions to the lively spirit of its people.

We offer the widest choice 4 distinctive people-to-people journeys


No other organizations bring you the scope and depth of these innovative trips! Join an 8-day trip and discover more of the islands iconic treasures, like charming Trinidad revered for its fine colonial-era architecture. Cuban Music & Art is a one-of-a-kind foray into the vibrant sounds and colors of Cuban culture today. The brand new Undiscovered Cuba, an exclusive 12-day cross-island odyssey, takes you from Havana to 16th-century towns bypassed by other trips. Venture all the way to the islands eastern tip and explore Baracoa; Cubas oldest Spanish settlement is founded on the spot where Christopher Columbus landed on his first voyage!

People-to-People Journeys to Cuba


Classic Cuba 8 days.............................................................. 4 Scenic Cuba 8 days...............................................................6 Cuban Music & Art 9 days................................................8 Undiscovered Cuba 12 days........................................... 10 NEW
Important Things You Should Know........................................ 12

Or call 800-796-4575

Never more than 16 guests. Guaranteed.

8-day People-to-People Journey

Classic Cuba
This exciting tour of Cubas most famous cities features bustling Havana and charming Trinidad with a stop in Cienfuegos, a lovely town known as the pearl of the South. Along the way, youll encounter Cubas spirit as locals open their hearts and shed light on their fascinating lives.
Day 1 Bienvenidos a Havana! After clearing immigrations and customs, your Cuban guide accompanies you to your hotel in the heart of Havana. Celebrate your arrival in Cuba with an afternoon program orientation and a welcome dinner at the hotel. Meals D Day 2 Havana Meet with a local historian and discuss architecture and restoration efforts throughout the city. Spark a conversation at the Grandparents Home in Old Havana c, and learn about the impact of private businesses on Cubas economy at a local paladar. After lunch, meet congregation members of a local synagogue to discuss the history of Judaism in Cuba. Wrap up the day at La Casa del Nio y la Nia, a learning facility for kids in troubled neighborhoods. Meals B,L,D Day 3 Havana Meet the director of the Literacy Museum in Havana to learn about Cubas incredible literacy campaign and how the islands youth mobilized across the country to teach rural inhabitants how to read. Next, hear about the rich history of dance education in Cuba from the founder of the world-famous Spanish Ballet Company, followed by a visit to La Colmenita, a childrens performance group, to learn about the balance of studies and family life. Meals B,L,D Day 4 Havana This morning, we meet with patients, residents, and doctors at a polyclinic in the well-known Vedado neighborhood to learn about socialized healthcare. After a visit with students at a primary school, the day continues in the home of a local artist, where topics of conversation may include freedom of expression and the role of art in popular culture. Meals B,L,D

Discover Cuba Through Its People


 Join in conversation with local residents.  Engage with the lively youth of Cuba.  Discover Trinidads colorful Spanish colonial architecture.  Receive a dose of education in socialized medicine.  Meet the founder of a famous ballet company.
Discover 2 UNESCOWorld Heritage Sites c

Music abounds in Havana.


4

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Beautiful Colonial Trinidad.

Day 5 Havana / Playa Larga / Trinidad c Today begins in Playa Larga, with a visit to the Korimacao Community Project for underprivileged youth to discuss music education. After lunch, we depart for Cienfuegos, where well meet with Cuban artists at Art in Your Hands, a cooperative artist center, before arriving in Trinidad. Meals B,L,D Day 6 Trinidad Start the day at the Museum of Architecture to learn about architecture preservation and UNESCO designation. Next, its on to the Santanders Family Ceramic Workshop to learn about the history of ceramics in the area and its role as a regional revenue generator. This afternoon well meet performers of the Ballet Folklrico de Trinidad to discuss the history of Afro-Cuban folkloric rhythms and movement. Finish the day with a visit to a polyclinic or doctors home to discuss socialized medicine and healthcare. Meals B,L,D Day 7 Trinidad / Havana This morning well head to the community of Palmira to learn about the influence of African traditions and religion on Cuban culture. Next, well meet the Cuban children and artistic director from the worldrenowned chorus Coro del Cienfuegos. After lunch well return to Havana to discuss the impact of private businesses on Cubas economy with Cuban business owners and a Cuban economist at a local paladar, where well have dinner with the owner and his family. Meals B,L,D Day 8 Adios, Cuba! After breakfast, bid farewell to Cuba as you board your flight home. Meals B
Note: Unlike our other programs, groups to Cuba are never more than 24 guests. A significant portion of your in-country programming is customized for each group to maximize your cultural experience. Many of the places we visit are not tourist destinations and, thus, are not always available. Therefore, this program should be considered as a sample only please keep in mind that your particular tour may vary. Final itineraries are sent to guests one to two weeks prior to departure.

5
VIALES VALLEY

Havana CUBA
2 Trinidad

Playa Larga Cienfuegos


Caribbean Sea

People-to-People Value
F  irst class accommodations  A Cuban Guide and an Insight Cuba Tour Leader throughout A  ll meals: 7 breakfasts, 6 lunches, and 7 dinners D  ays full of guided activities with never more than 24 guests, including entrance fees for all scheduled events A  ll in-country ground transportation and transfers T  ravel health insurance, emergency medical evacuation, and trip cancellation coverage (up to $1,000) Insight Cuba Travel Guidebook 24-hour emergency service hotline U  .S. Treasury Department License and Letter of Authorization from Insight Cuba

8 days from $3,595


2013 Jan 15, 22, 29 Feb 5, 12, 19, 26 Mar 5, 12, 19, 26 Apr 2, 9, 16, 23 May 7, 21 Jun 4, 18 Jul 2 Aug 6 Sep 10 *Oct 22 *Nov 5, 19 *Dec 3, 16, 23, 30 2014 *Jan 14, 21, 28 *Feb 4, 11, 18, 25 *Mar 4, 11, 18, 25 *Apr 1, 8, 22 Double Single $3695 3595 3695 3995 $3695 $4095 3995 4095 4395 $4095

* Departure dates after Sep 10, 2013 are pending license renewal by the U.S. Department of the Treasury. Prices are per person, double. Programs are land-only. After you have booked, Insight Cuba will make arrangements for your flight to Havana.

Or call 800-221-2216

Never more than 16 guests. Guaranteed.

8-day People-to-People Journey

Scenic Cuba
Discover energetic Havana and the tranquil countryside on this 8-day tour filled with authentic connections between you and local residents. Explore life in the capital before traveling deep into Pinar del Ro, known for its quiet pastures and breathtaking Viales National Park. Along the way, the warmth and spirit of the islands residents will reveal the real Cuba in ways you never imagined.
Day 1 Bienvenidos a Havana! After clearing immigrations and customs, your Cuban guide accompanies you to your hotel in the heart of Havana. Get your first taste of Cuba with an orientation and welcome dinner. Meals D Days 2 & 3 Havana Meet musicians and artists at Callejn de Hamel (Hamels Alley), a Havana street filled with public art and music. Then gather with farmers at Vivero Organopnico to learn how organic farms provide food to urban areas. The next day, spend time with students and professors from a local school to learn about efforts to preserve Cubas cultural and architectural heritage. At the Compaa de Baile Espaol ballet company, meet the director and discuss the role of dance in Cuban culture. The day concludes with a visit to the Alas de Mariposa, where crafts are created by the communitys elderly women. Meals 2B,2L,2D Day 4 Havana After a morning lecture at the Casa de Las Americas, well meet with students and chefs at the Culinary School of Havana; over lunch, well discuss the workday challenges faced by local chefs. Then visit a synagogue to discuss the history of Judaism on the island and end your day at La Casa del Nio y la Nia, an after-school program for kids in troubled neighborhoods. Meals B,L,D

Discover Cuba Through Its People


 Gather with local chefs and students at Casa de Las Americas.  Engage with artists along Callejn de Hamel.  Journey to stunning Sierra del Rosario.  See the unique limestone formations of the Viales Valley.  Learn from guajiros (farmers) about the Cuban tobacco industry.
Discover 2 UNESCOWorld Heritage Sites c

Tobacco farms of Pinar del Ro.


6

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5
VIALES VALLEY

Havana CUBA

Pinar del Ro
Caribbean Sea

People-to-People Value
F  irst class accommodations  A Cuban Guide and an Insight Cuba Tour Leader throughout A  ll meals: 7 breakfasts, 6 lunches, and 7 dinners D  ays full of guided activities with never more than 24 guests, including entrance fees for all scheduled events A  ll in-country ground transportation and transfers T  ravel health insurance, emergency medical evacuation, and trip cancellation coverage (up to $1,000) Insight Cuba Travel Guidebook 24-hour emergency service hotline U  .S. Treasury Department License and Letter of Authorization from Insight Cuba

8 days from $3,195


Havana is fun!
Days 5 & 6 Havana / Pinar del Ro We travel to Pinar del Ro where our first visit is at a project that cares for children affected by Down syndrome. Then well meet with residents and a local doctor in the La Guabina community to learn about socialized healthcare. Well finish the day with a prominent artist in his private studio to discuss art in Cuba and how artists make a living. The next day, well spend time with residents and tobacco farmers to learn about tobaccos history, cultivation, and current economic role. Later, well meet farmers and growers at the Jardin de Caridad to learn about the islands native plants, flowers, and agriculture. Meals 2B,2L,2D Day 7 Pinar del Ro / Havana Before heading back to Havana, we meet residents and leaders from Las Terrazas, a small community and nature reserve situated in Sierra del Rosario. Well also meet a Cuban artist in the fishing village of Jaimanitas to discuss Fusterlandia, a community project dedicated to beautifying the neighborhood. Meals B,L,D Day 8 Adios, Cuba! After breakfast, bid farewell to Cuba as you board your flight home. Meals B
Note: Unlike our other programs, groups to Cuba are never more than 24 guests. A significant portion of your in-country programming is customized for each group to maximize your cultural experience. Many of the places we visit are not tourist destinations and, thus, are not always available. Therefore, this program should be considered as a sample only please keep in mind that your particular tour may vary. Final itineraries are sent to guests one to two weeks prior to departure.

2013 Double Single Jan 19 Feb 2, 16 Mar 2,16, 30 Apr 13 $3395 $3695 Apr 27 3295 3595 May 11, 25 Jun 8 Jul 6 *Sep 14 *Nov 2, 23 *Dec 7, 14, 21, 28 3195 3495 2014 *Jan 11, 25 *Feb 8, 22 *Mar 8, 22 *Apr 5, 19 $3395 $3695
* Departure dates after Sep 10, 2013 are pending license renewal by the U.S. Department of the Treasury. Prices are per person, double. Programs are land-only. After you have booked, Insight Cuba will make arrangements for your flight to Havana.

Cars of Havana.

Or call 800-221-2216
Never more than 16 guests. Guaranteed.

8-day People-to-People Journey

Cuban Music & Art


Music and art are the heart and soul of the island, and this 9-day journey immerses in you the cultural scenes of Havana and Santiago de Cuba. Its a people-to-people travel experience full of chances to meet residents who live and breathe artistic expression. Cuba thrives on spontaneity especially in the arts. So while youll enjoy plenty of planned activities and visits, chances are youll also stumble upon some live performances on a city street. When you do, lose yourself in the beat and get swept up in the true spirit of Cuba!
Day 1 Bienvenidos a Havana! After clearing immigrations and customs, your Cuban guide accompanies you to your hotel in the heart of Havana. Get your first taste of Cuba with an afternoon orientation and welcome dinner. Meals D Day 2 Havana Visit with artists to discuss how they make a living and meet photographers at Fototeca, a darkroom and hub for amateurs and professionals. After lunch, meet musicians at La Zorra y El Cuevo, a famous jazz club, and visit Egrem recording studios for a discussion of Cubas vibrant music scene. Meals B,L,D Day 3 Havana At Callejn de Hamel, learn how the arts and religion can influence community projects. Then meet with art historians and artists at the Fine Arts Museum and visit Havanas Literacy Museum. This afternoon well get to know a prominent independent artist at his Jaimanitas home. Meals B,L,D Day 4 Havana / Santiago de Cuba Meet students and faculty of Lazos de Sonrisa community project to discover how deaf children and adults integrate into society. Then visit the universitys FLEX program (the foreign language department) to talk candidly about life in Havana. After lunch, chat with Cuban musicians and artists at the Centro de Arte de Boyeros. Enjoy dinner with a Boyeros restaurant owner, hearing about private entrepreneurship, before flying to Santiago de Cuba. Meals B,L,D Day 5 Santiago de Cuba Learn about Cubas educational system and maybe enjoy a performance at Escuela Vocacional de Arte Jos Mara Heredia, which specializes in the arts. Chat with artists and faculty at the Casa Artex about the impact of religious folk art in Cuba and the US. Then visit the Museo de Carnival and later meet with doctors, nurses, and patients at a clinic or doctors home. Meals B,L,D

Discover Cuba Through Its People


 Get to know local artists in their home studios.  Explore Cubas most famous photography gallery.  Hear musicians jam at La Zorra y El Cuevo.  Spark dialogue with teachers and students at a vocational art, music, and dance school.
Discover 1 UNESCOWorld Heritage Site c

Discover Cubas colorful and thriving art scene.

See your Professional Travel Agent

Music abounds in Havana.

Day 6 Santiago de Cuba Depart for nearby El Oasis to gather in the private home studios of local artists and discuss artistic expression. At a primary school back in Santiago, chat with students and teachers about education in the U.S. and Cuba. Then meet members of the Union of Writers and Artists of Cuba to discuss the role of the arts in society. Meals B,L,D Day 7 Santiago de Cuba / Havana Meet with musicians and administrators from Centro Provincial de la Msica Miguel Matamoros to discuss how aspiring artists earn a living in Cuba and the U.S. In the village of Cobre, visit the Basilica de Nuestra Senora del Cobrea, where pilgrims make offerings to a statue of a black Madonna. From there, walk with a Cuban priest to the Cimarron Slave Memorial for an emotional perspective on Cubas history. At the Casa de Cultura de Fernando Ortiz, learn about the influence of African traditions on Cuban culture, before returning to Havana by domestic flight. Meals B,L,D Day 8 Havana Today, youll have a rare chance to meet the founder of the world-famous Cuban ballet company, who will discuss the history of her company and dance education in Cuba. Later, chat with members of Casa de Africa, a cultural institution dedicated to showcasing Cubas African roots. Top off the day visiting with a young Cuban trumpeter and the independent musicians of a jazz collective at a private home and studio in Havana. Meals B,L,D Day 9 Adios, Cuba! Bid farewell to Cuba as you board your flight home. Meals B

People-to-People Value
F  irst class accommodations  A Cuban Guide and an Insight Cuba Tour Leader throughout A  ll meals: 8 breakfasts, 7 lunches, and 8 dinners D  ays full of guided activities with never more than 24 guests, including entrance fees for all scheduled events A  ll in-country ground transportation and transfers T  ravel health insurance, emergency medical evacuation, and trip cancellation coverage (up to $1,000) Insight Cuba Travel Guidebook 24-hour emergency service hotline U  .S. Treasury Department License and Letter of Authorization from Insight Cuba

9 days from $4,295


2013 Double Single Jan 18 Feb 1, 15 Mar 1, 15, 29 Apr 12, 26 May 10, 24 Jun 7, 28 Aug 16 *Sep 20 *Oct 25 *Nov 22 $4295 $4795 *Dec 6, 27 4495 4995 2014 *Jan 24 *Feb 14 *Mar 7, 28 *Apr 11 $4295 $4795
* Departure dates after Sep 10, 2013 are pending license renewal by the U.S. Department of the Treasury. Prices are per person, double. Programs are land-only. After you have booked, Insight Cuba will make arrangements for your flight to Havana.

Note: Unlike our other programs, groups to Cuba are never more than 24 guests. A significant portion of your in-country programming is customized for each group to maximize your cultural experience. Many of the places we visit are not tourist destinations and, thus, are not always available. Therefore, this program should be considered as a sample only please keep in mind that your particular tour may vary. Final itineraries are sent to guests one to two weeks prior to departure.

Havana
5
VIALES VALLEY

CUBA

Caribbean Sea

3 Santiago de Cuba

Your roundtrip flight to Santiago de Cuba is included.

Or call 800-221-2216

Never more than 16 guests. Guaranteed.

12-day People-to-People Journey

NEW

Undiscovered Cuba
For travelers with a real zest for adventure, this cross-island odyssey is the ultimate excursion. Follow your Cuban guide on a sweeping journey that gets you behind the scenes and into the art, the beats, and the everyday lives of the people that give this fascinating country soul.
Days 1 & 2 Bienvenidos a Havana! Celebrate your arrival in Cuba with an orientation and dinner on your first day. The next day, learn about Cubas history and meet members and staff at Casa de Los Abuelos, or Grandparents Home. After lunch, visit Cabildo Quisicuaba Community Project to learn how a high-risk neighborhood is being transformed by art, music, and dance workshops. Finally, get to know children and teachers at an outreach program for kids in troubled neighborhoods. Meals 1B,1L,2D Day 3 Havana / Santa Clara Travel to Santa Clara and meet artists to discuss political expression through alternative art and music. At NaturArte Community Project, learn about an initiative that rejuvenates public lands. Meals B,L,D Day 4 Remedios Journey to Remedios, with its striking Colonial-era churches, and visit the homes of local seamstresses. Then get an insiders look into Cubas music industry and possibly enjoy a jazz, bolero, or salsa performance. After lunch, learn about the art of cigar-making at a local factory before a discussion of the towns history and well-known festivals. Return to Santa Clara. Meals B,L,D Day 5 Santa Clara / Ciego de Avila / Camagey Drive to Ciega de Avila to meet with students and teachers at a primary school. Then continue to Camagey to chat with prominent local artists. Meals B,L,D Day 6 Camagey After a morning at the National Union of Writers and Artists of Cuba, well meet artists to discuss Cubas socio-political influences on art. Visit Ballet de Camagey and then chat with patients and doctors at a local clinic. Meals B,L,D Day 7 Camagey / Bayamo / Santiago de Cuba Depart for Santiago de Cuba, stopping in historic Bayamo to meet with city residents. Meet singers at the Professional Choir of Bayamo before visiting the

Discover Cuba Through Its People


 Experience the splendid architecture of Old Havana.  Immerse in the islands thriving cultural scene as you engage with local artists and musicians.  Gain an insiders view of Cuban life as you spend time with island residents, both young and old.  Connect with members of the National Union of Writers and Artists of Cuba.  Spend time getting to know farmers, fishermen, and ballet dancers in the community.
Discover 2 UNESCOWorld Heritage Sites c

Mingle with residents in Old Havana.


10

See your Professional Travel Agent

Havana
3
VIALES VALLEY

CUBA

Santa Clara

Remedios

Caribbean Sea

Camagey

2
Bayamo Baracoa 1

3 Santiago de Cuba

People-to-People Value
F  irst class accommodations  A Cuban Guide and an Insight Cuba Tour Leader throughout A  ll meals: 11 breakfasts, 10 lunches, and 11 dinners D  ays full of guided activities with never more than 24 guests, including entrance fees for all scheduled events A  ll in-country ground transportation and transfers T  ravel health insurance, emergency medical evacuation, and trip cancellation coverage (up to $1,000) Insight Cuba Travel Guidebook 24-hour emergency service hotline U  .S. Treasury Department License and Letter of Authorization from Insight Cuba

12 days from $4,195


Visit the Colonial Town of Remedios.
Muequera y Artesana community project, dedicated to local artists. Continue onward to Santiago de Cuba. Meals B,L,D Day 8 Santiago de Cuba Join a discussion of Afro-Cubism at an artists studio before getting to know musicians from Centro Provincial de la Msica Miguel Matamoros to learn how they earn a living. Then visit the Museo de Carnival to discuss the history of the slave trade. Meals B,L,D Day 9 Santiago de Cuba / Guantanamo / Baracoa Visit students and teachers at a local high school in Guantanamo and then continue to the harbor town of Baracoa to discuss the history and challenges of dance and theater with artists and actors. Meals B,L,D Days 10 & 11 Baracoa / Santiago de Cuba Today begins at Nuevas Estrellas in Baracoa, where well discuss the value of local community centers. Then meet members of Mi Amigo el Libro, a project that encourages youth to become interested in reading. Later, well visit with factory workers at the Fabrica de Cucuruchos to discuss the influence of regional foods on Cuban culture. On the next day well enjoy a visit to Proyecto Proposiciones to discuss local dance and theater groups. After lunch, we head back to Santiago de Cuba for a farewell dinner and overnight. Meals 2B,2L,2D Day 12 Adios, Cuba! Board your return flight to Miami from either Antonio Maceo Airport in Santiago de Cuba or Frank Pas Airport in Holguin. Meals B
Note: Unlike our other programs, groups to Cuba are never more than 24 guests. A significant portion of your in-country programming is customized for each group to maximize your cultural experience. Many of the places we visit are not tourist destinations and, thus, are not always available. Therefore, this program should be considered as a sample only please keep in mind that your particular tour may vary. Final itineraries are sent to guests one to two weeks prior to departure.
2013 Jan 14 Feb 4, 25 Mar 11 Apr 15, 29 May 13, 27 Jun 10 Jul 15 *Sep 16 *Nov 4, 25 *Dec 19 2014 *Jan 13 *Feb 3, 24 *Mar 17 *Apr 7, 28 Double Single $4195 $4595 4295 $4295 4695 $4695

* Departure dates after Sep 10, 2013 are pending license renewal by the U.S. Department of the Treasury. Prices are per person, double. Programs are land-only. After you have booked, Insight Cuba will make arrangements for your flight to Havana.

Immerse in the culture.

Or call 800-221-2216

11

Important things you should know


Insight Cuba is a division of Cross-Cultural Solutions, an independent, not-for-profit organization founded in 1995, and is independent of General Tours. Insight Cuba is the sole organizer, packager and operator of the related transactions to Cuba described in this brochure. Insight Cuba is located at 2 Clinton Place, New Rochelle, NY 10801, 800-4502822, info@insightcuba.com. You may contact them at any time. Insight Cuba is licensed by the United States Treasury Departments Office of Foreign Assets Control to engage in the travel-related and other transactions incidental to the travel program described in this brochure, and to authorize United States persons to travel on those programs under Insight Cubas auspices. The travel programs described in this brochure provide a full-time schedule of educational exchanges through people-to-people contact. United States law requires that all persons traveling to Cuba to participate in these travel programs adhere to the full-time schedule and imposes upon Insight Cuba the obligation to ensure such adherence.

Rates Published prices are based on land only, and do not include international airfare to or from the U.S. On-tour transportation is included as indicated on each tour program. Land only rates are guaranteed upon receipt of deposit. Printed rates are subject to change without notice. Programs are land-only.Due to U.S. public charter regulations, booking air to Cuba from the U.S. is unlike other destinations.After you have booked one of Insight Cubas programs, they will secure your roundtrip flight to Cuba. Holiday Rates and Programs Holidays or special events may carry additional surcharges, payment requirements and cancellation penalties. During holidays or special events, sites such as museums, restaurants and shopping may be limited or not available. Mandatory Guest information Personal information including passport number, birth date, and other information are required at the time of booking to reserve your space. Names on your reservation must match the first and last name listed on your passport. Your passport must be valid for six months after your return to the U.S. Your confirmation includes a Participant Profile packet to make it easy for you to provide this information. Deposit A $275 deposit, payable by credit card, is due at the time of booking. Please have credit card information, home address, telephone number and email ready. Credit card statements will reflect Cross-Cultural Solutions as the company charging your card. 12

Final Payment Final payment is required 60 days prior to departure, along with the completed Participant Profile packet, including a signed Agreement and Release, Mandatory Guest Information, and a copy of your passport. Reservations made within final payment periods require full payment at the time of booking. Changes to Reservations Changes are considered cancelled services and cancellation penalties apply. Changes are subject to additional fees should the original rates no longer be available for your revised travel dates. If available, changes from double occupancy to single occupancy will incur a single supplement charge. Cancellations Cancellations are subject to the following per person fees: The $275 deposit is non-refundable. If the cancellation is effective,  Up to 91 days prior to departure, $275 per person penalty plus applicable airline cancellation penalties.  90 to 61 days prior to departure, $275 per person penalty plus 25% of the program cost plus applicable airline cancellation penalties.  60 to 45 days prior to departure, $275 per person penalty plus 50% of the program cost plus applicable airline cancellation penalties.  44 to 31 days prior to departure, $275 per person penalty plus 75% of the program cost plus applicable airline cancellation penalties.

 Within 30 days prior to departure, 100% penalty. No refunds will be made for unused portions of the program. Changes to Programs Insight Cuba will make every effort to operate all programs as disclosed on our website or literature. However, circumstances beyond Insight Cubas control may arise which would require an adjustment to the tour or its inclusions. Insight Cuba will do all that is possible to avoid such changes but reserves the right to make such modifications. Normal cancellation penalties still apply to the program that has been changed. Tour Documents Documents are mailed approximately 2 weeks prior to departure for all tours. Documents for all passengers cannot be released until full payment and the Participant Profile packet have been received. Hotels Insight Cuba must reserve the right to substitute hotels if absolutely necessary. Please note that it is standard policy that hotel rooms are not available for check-in before 3 p.m. Single rooms are often smaller than twin rooms. Triple rooms may not be available or may consist of a rollaway, cot, temporary bed or mattress in a twin room, and may not be comfortable for three adults.

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Gratuities Gratuities for the trip leader, local guides, drivers, and others are not included unless indicated and are at the discretion of the individual traveler. Travelers Requiring Special Assistance Any disability requiring special attention should be reported at the time the reservation is made. Insight Cuba will make reasonable attempts to accommodate the special needs of such travelers, but are not responsible for any denial of services by carriers, hotels, and other independent suppliers. Insight Cuba regrets that it cannot provide individual assistance to a tour member for walking, dining, getting on and off motor coaches, and other transportation vehicles, or other personal needs. Travelers who need such assistance must be accompanied by a qualified companion. Many Sites in Cuba Require Careful Walking and Alertness Sightseeing, either guided or on your own, requires walking over uneven stones and unpaved surfaces, climbing steep stairs and paths that may have no railings, and exploring when weather conditions are wet. Travelers who choose to travel with Insight Cuba assume responsibility for their personal safety, whether guided or during free time. Responsibility Insight Cuba (the Operator), a division of Cross-Cultural Solutions, organizes, packages and operates these programs. General Tours is not responsible for these programs or for any matter in connection with or arising out of same. The tour services described in this brochure, including without limitation transportation, lodging, and sightseeing, are provided by the carrier, hoteliers, and other suppliers that are independent contractors and not agents for, employees, partners, or joint ventures of the Operator. The Operator is not responsible for the acts or omissions of such independent contractors whether as principal or agent. Tickets, vouchers, and other travel documents are subject to all terms and conditions of the respective suppliers (some of them may limit or exclude the suppliers liability). Neither the Operator nor General Tours is responsible for any loss of or damage to property or death or injury to persons, resulting from any act or omission of any supplier providing any tour service or any other person or entity or caused by strike, war, weather, quarantine, sickness, government restriction or regulation, or any other cause beyond its reasonable control, including suppliers decision to withdraw and/or cancel a tour for any reason. The tour participant expressly waives all rights, which he or she may have against the Operator or General Tours in connection with the foregoing. Under no circumstances is the Operator or General Tours to be construed as a carrier under contract for safe carriage of the passenger or his or her baggage and belongings. The Operator reserves the right to remove a client from a tour and provide a full refund for unused services.

In addition, neither the Operator nor General Tours is responsible for any costs or loss that a Participant may incur because of any act or failure to act by any governmental entity, including any delay or change of travel plans caused by any action by any governmental entity including changes to the Cuban Asset Control travel regulations to Cuba which may prohibit travel. Disputes All matters concerning these tour programs and services shall be governed by, and administered and interpreted according to the laws of the State of New Hampshire (without regard to conflicts of laws principles). Any unresolved dispute or controversy arising under or in connection with the services provided by General Tours or Insight Cuba shall be settled exclusively by arbitration, conducted before the American Arbitration Association in, respectively, Boston, Massachusetts or New York, New York, in accordance with the rules of that body then in effect. In addition, the arbitrator and not any federal, state, or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability, or formation of this contract, including but not limited to a claim that all or any part of this contract is void or voidable. The arbitrator shall not have the authority to add to, detract from, or modify any provision hereof nor to award punitive damages to any injured party. A decision by the arbitrator shall be final and binding. Judgment may be entered on the arbitrators award in any court having jurisdiction. Each party shall be responsible for the respective fees and expenses of their legal representation and the costs of arbitration shall be shared equally. Legal proceedings against General Tours may be instituted only in a state or federal court within the State of New Hampshire, and any claim involved in such proceedings shall be decided in accordance with the laws of the State of New Hampshire. Any legal proceeding against Insight Cuba must be commenced within one year following the date of tour completion. Neither Insight Cuba, General Tours, nor any affiliate of either shall in any case be liable for other than compensatory damages, and you hereby waive any right to punitive damages. Every effort has been made to accurately produce the information in this brochure. We reserve the right to correct errors. Passports and U.S. Visas U.S. citizens are required to have a passport valid for six months after the return from their trip. Participants holding a passport from a foreign country, green card, U.S. Visa, or special use passport are solely responsible for understanding the limitations imposed on their passport, green card, U.S. Visa, or special use passport regarding re-entry back into the United States. Neither Insight Cuba nor General Tours is responsible if a participant is refused service by an airline carrier or entry into Cuba because of a restricted U.S. Visa or Passport. In the

event the participant is refused entry to Cuba because of Visa or Passport issues, applicable cancellation penalties will apply. U.S. citizens visas for travel to Cuba will be included with clients final travel documents. Adherence to Government Regulations Regarding Travel to Cuba It is the Participants responsibility to be familiar with the travel restrictions involving travel to Cuba. Participants are required to follow and fulfill travel requirements, including all legal requirements, including the restrictions set forth in the U.S. Treasury regulations. Failure to comply will lead to expulsion from the program in Cuba and may subject Participant to criminal or civil penalties. If Participant has any questions concerning the legal restrictions that might apply to Participants travel to Cuba or return from Cuba to the United states, or for any reason, Participant believes or should believe that Participants travel to Cuba may require special or individual advice, Insight Cuba will recommend counsel with whom Participant might confer at Participants expense. Insight Cuba is not responsible for any legal or other advice concerning travel to Cuba. Participant may not remain in Cuba after the termination of Participants Program. Insurance Your tour price includes Travel Medical and Evacuation Insurance through Starr Indemnity and Liability Company for up to $50,000 of in-country medical expenses and unlimited Medivac Insurance. Upgrade plans are available to increase the Medical Expense benefit. A $1,000 benefit to cover the risk of cancellation due to illness or injury is also included in the Core Travel Medical Insurance. Insight Cuba recommends you purchase additional trip cancellation insurance to cover the costs of your program: upgrades are available up to $5,000. Complete details regarding this Core Travel Medical coverage and Trip Cancellation Coverage as well as plan upgrades are included in the Cuba Participants Handbook which you receive after deposit. Photos courtesy of Robin Thom CST2009641-20

O UR 66TH YEAR

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