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ZXPOS CNT1 Release Notes

1 Overview.............................................................................................................................. - 1 -
1.1 Product Definition and Features .............................................................................................................- 1 -
1.2 Summary of the new version ..................................................................................................................- 2 -
2 Installation Notes ................................................................................................................ - 3 -
3 Dongle Update ..................................................................................................................... - 4 -
4 New Features ....................................................................................................................... - 4 -
5 Issues Resolved.................................................................................................................... - 7 -
6 Known Issues and tips in this Version .............................................................................. - 8 -
7 FAQ...................................................................................................................................... - 9 -
8 Contacting Technical Support ......................................................................................... - 14 -
9 Appendices......................................................................................................................... - 14 -

1 Overview
1.1 Product Definition and Features
ZXPOS CNT1 is professional test software for 2G/3G/4G wireless network, which can be used to test
wireless network performance, to optimize wireless network on-site, and to test the quality of base stations
and terminals. With ZXPOS CNT1, users can observe wireless network parameters in real time. The
collected test data not only can be replayed for analysis, but also can be outputted to post processing software
for further analysis.
CNT1 has features as list below:
1. Multi-technology network test ability
ZXPOS CNT1 supports multi-technology wireless networks including CDMA IS95A/B, cdma2000
(RLS 0 ~ A), 1x EV-DO, WCDMA, CDMA GoTa and WiMAX communication system. It can be used
for handoff test between networks of different systems, with the support of multi-mode terminals.

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2. Diversified voice and data service test functions
The software provides these service test functions: voice service, GoTa service, gpsOne, PPP, FTP,
HTTP, TCP/UDP and PING. It also provides sniffer function to record PPP and TCP/IP data packets.
3. A large number of test parameters
With high performance data sampling and processing engines, ZXPOS CNT1 collects data with high
precision and handles a large number of data.
4. Powerful message analysis function
ZXPOS CNT1 provides six powerful message browsers: CDMA air interface, 1x EV/DO air interface,
WCDMA air interface, WiMAX air interface terminal Debug and integrated message browser. It can
analyze terminal diagnostic packets, gpsOne messages, PPP messages and TCP/IP data packets.
5. Quick and nice geographic display
ZXPOS CNT1 adopts unique high performance geographic engine, which occupies very limited
computer resources to display geographic images in real time. And it supports geographical display of
test parameters, cellsite information, neighbouring connections and event icons. The MapInfo® map
format is also supported.
6. Multiple test terminals supporting ability
ZXPOS CNT1 supports up to 128 test terminals simultaneously with each terminal has its own
performance parameter display window and control window. It is extremely powerful to perform such
test tasks as simultaneous test for voice and data services, comparison test for different system networks,
mass traffic test, multi-carrier test, and performance comparative test of multiple terminals.
7. Intelligent identification of device and fault recovery
ZXPOS CNT1 can identify devices intelligently, and automatically configure device parameters. It
supports test-time-equipment-replacement.
8. PNScanner supporting ability
With a scanner connected, CNT1 supports PN Scan, supports channel power, spectrum and CW power
measurement, supports Ec/Io, propagation delay, finger and Walsh code power analysis.
9. Convenient indoor test
ZXPOS CNT1 provides four indoor locating modes: Pre-defined route mode, manual locating,
combination of Pre-defined route mode, manual locating mode and auto virtual routing mode. It supports
indoor layout in both JPG and BMP formats.
1.2 Summary of the new version
ZXPOS CNT1 V5.00.11.0108 supports DO Rev. A network driver test. Compared with the previous
version (V5.00.09.0905B2), this version fixes some bugs found in quite a number of modules, including Air
Interface Message Decoding, DO DRC Cover view, DO Rev A Forward Link User Packet Throughput view,

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DO Rev A Reverse Link Packet Status view and DIP Switch view. This version also revises some spelling
mistakes and enhances the software’s usability.
Notes: The DO Rev. A air interface message decoding of this version is based on 3GPP2 C.S0024-A
(cdma2000 High Rate Packet Data Air Interface Specification) Version 2.0.
2 Installation Notes
1. Supported operating systems
(1) Windows 2000
(2) Windows XP
2. Minimum computer hardware configurations
(1) CPU: 500 MHz Intel Pentium III processor or equivalent
(2) Memory: 128MB physical memory
(3) Hard disk: 500MB free space
(4) Video card: 16-bit enhanced color
(5) Monitor: 1024*768 resolution
3. Recommended computer hardware configurations
(1) CPU: 1.0 GHz Intel Pentium IV processor or greater
(2) Memory: 256 MB or larger physical memory
(3) Hard disk: 1 GB or larger free space
(4) Video card: 32-bits true color
(5) Monitor: 1024 x 768 or higher resolution

During the installation of MapX, please select the Graphics Format Support option in the
Select Components dialog box. If it is not selected, the ZXPOS CNT1 Map window may not
import and export files (the size of an exported file will be 0 byte) in graphic format (JPG, GIF
and BMP formats of files included).
If the Microsoft Word 2000 or higher version is not installed, the function of export in Word
doc format will not be available; if the Microsoft Excel 2000 or higher version is not installed,
the function of export in Excel xls format will not be available.
If the Adobe Acrobat Reader 5.0 or higher version is not installed, the document in PDF
format will not be opened.

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3 Dongle Update
To use DO Rev A features, please to update the dongles to include 1X EvDo RevA license.
4 New Features
1. Modify air interface message decoding:
PTT System Parameter Message
PTT Group Page Response Message
Base Station Acknowledgment Order Message
PTT Grant Acknowledge Message
PTT Flash with Information Message
2. Modify “DO DRC Cover” display. Change the mapping between DRC Cover and PN.
3. Modify “DO RAB Buffer” display.
4. Modify “DO Rev A Reverse Link Packet Status” display.
5. Modify “DO Rev A Forward Link User Packet Throughput” display.
6. Revise some spelling mistakes.

1. Update session negotiation message decoding function according to the DO Rev A protocol.
2. Enhance decoding support for GoTa air interface message:
Add messages:
PTT User Status Report Message
PTT Radio Measurement Response Message
PTT Security Authority Request Message
PTT Scan Group Request Message
PTT Radio Measurement Request Message
PTT Security Authority Acknowledge Message
PTT Scan Group Acknowledge Message
PTT Security Authority Request Message
PTT Group Page Response Message
PTT Origination Message
PTT Broadcast Channel Assignment Message
PTT Security Authority Acknowledge Message
PTT Scan Group Acknowledge Message
3. Fix some DO Rev A curve bugs.
4. Improve RLP and cdma2000 1x power calculation algorithms.

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1. Enhance decoding support for DO Rev A air interface message:
Add messages:
Attribute Override
Attribute Override Response
Modify RTCMAC3 Attribute Update Request message (parsing in more detail).
2. Modify “DO Rev A Reverse Link T2P Statistics” display. Correctly handle Flow Bucket Level.
3. Modify “DO Rev A Reverse Link Metrics” display. Supplement statistics.
4. Modify DO Rev A chart displays, add datetime labels for current data.
5. Add DO Rev A license support.
6. Reorganize the LogMask tree in “Advanced Logging Mask Configuration” and “Diagnostic Packet
Message (Summary)”.
7. Add support for set size and/or log duration of logging file.
8. Enhance the stability of PTT Call test by using diagnostic commands to control the GoTa terminals
(5.02 or higher version of the terminal software is required).
9. Enhance the stability of DO Session Setup Time and Idle to Active State Time statistics display.
10. Modify support for Export function to export Map Data, Debug Message, TA Data in compact
11. Add windows management functions to enhance the usability, available under “Window” menu:
Window->Restore All: Restore all minimized windows to their open settings.
Window->Close: Close the current active window.
Window->Close All: Close all open windows except Explorer.
12. Add name field for data test plan item.

1. Add decoding support for DO Rev A air interface message.
2. Add Logs (DIAG Entities):
0x1192 1xEV-DO Rev. A Single-User Packet Forward Statistics
0x1193 1xEV-DO Rev. A Multi-User Packet Forward Statistics
0x127D 1xEV-DO Rev. A RL Gains
0x127E 1xEV-DO Rev. A Reverse Link Metrics

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0x127F 1xEV-DO Rev. A RMAC3 T2P Resource
0x1280 1xEV-DO Rev. A RMAC3 Packet Information
0x1281 1xEV-DO Rev. A RAB Update Information
0x1283 1xEV-DO Rev. A Multi-User Packet User Statistics
0x1285 1xEV-DO Rev. A Reverse Link ARQ Status
0x1286 1xEV-DO Rev. A Reverse Link Packet Status
0x117F 1xEV-DO Multicast Packet Rate Metrics
0x1180 1xEV-DO Multicast Physical Channel Metrics
0x1181 1xEV-DO Multicast ECB Status
0x1182 1xEV-DO Multicast Logical Channel Metrics
0x1183 1xEV-DO Debug Display
0x1184 1xEV-DO Tuneaway Information
0x1185 1xEV-DO Tuneaway RRI Information
0x1186 1xEV-DO Connection Termination Statistics
0x1187 1xEV-DO Connected State Protocol Stack Statistics
0x1188 1xEV-DO Connected State Transmit Statistics
0x1189 1xEV-DO Connected State RMAC Statistics
0x118A 1xEV-DO Connected State Search Statistics
0x118B 1xEV-DO FTC Physical Layer Packet
0x118C 1xEV-DO RTC Physical Layer Packet
0x1275 1xEV-DO MultiRLP Reverse Statistics
0x1276 1xEV-DO MultiRLP Forward Statistics
0x1277 1xEV-DO MultiRLP RX Partial
0x1278 1xEV-DO MultiRLP TX Partial
0x1279 1xEV-DO Equalizer Data
0x127A 1xEV-DO Equalizer C/I
0x127C 1xEV-DO Searcher, Version 3
0x1282 1xEV-DO DRC ARQ DSC Buffer
0x1284 1xEV-DO Forward Link Packet Header Information
3. Add “DO Rev A DRC-DSC-ARQ Buffer Metrics” display.
4. Add “DO Rev A Forward Link User Packet Throughput” display.
5. Add “DO Rev A RAB Info” display.
6. Add “DO Rev A Reverse Link Gain Ratios” display.
7. Add “DO Rev A Reverse Link Packet Info” display.
8. Add “DO Rev A Reverse Link Packet Status” display.
9. Add “DO Rev A Reverse Link T2P Statistics” display.

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10. Add “DO Rev A Reverse Link Throughput” display.
11. Add “DO Rev A Forward Link Packet Header Info” display.
12. Add “DO Rev A Multi-User Packet Forward Statistics” display.
13. Add “DO Rev A Reverse Link Metrics” display.
14. Add “DO Rev A Single-User Forward Statistics” display.
15. Add “DO Multi-FLow RLP Forward Statistics” display.
16. Add “DO Multi-FLow RLP Reverse Statistics” display.
17. Add statistics support for DO session setup time, idle to active time and DRC cover handoff.
18. Add advanced FTP test type.

1. QPCH message will be displayed in 1X layer 3 message window.
2. Messages will be exported in a simplified format.
3. Support GoTa handoff event collection, display and export.
4. Support statistics of Ping and PPP test.
5. Support APT file extract by a tool named APT Extractor.

5 Issues Resolved
No. Description
0001729 PN is mismatch with DRC cover sometimes.
0001671 Assertion error in DO RAB Buffer view.
0001448 The indicating value is differ from the DO Rev A Forward Link User Packet Throughput curve.
The indicating value is differ from the DO Rev A Reverse Link Packet Status curve.
0000791 In testing status, assertion error occurs when Active PN Count in Measurement Alert Options window
is selected.

No. Description
0001185 Unexpected RLP value.
0001182 DO Rev A session negotiation message decoding outdates.
0000893 The DRCs in DO DRC Rate window and .DO Rev A ARQ-DSC-DRC Metrics window are different.

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No. Description
0000778 Activating the third tab in “DO Idle to Active State Time” may lead to the software deadlock.
0000774 Bucket Level curve in “DO RevA Reverse Link T2P Statistics” exceeds normal range.
Map Data, Debug Message, TA Data are exported in a multiple format, which lead to the exported file
can not be loaded by Excel completely.

No. Description
0000654 DO Rev A chart and statistics table displays flick.
0000650 DO Rev A log items have not been decoded.
0000649 Data does not update when moving cursor in “DO Rev A Reverse Link T2P Statistics” display.
0000648 “DO RevA Forward Link User Packet Throughput” has no data.
0000647 “DO Single-User Packet Forward Statistics” has no data.
0000646 “Diagnostic Packet Message (Summary)” has no 1xEV-DO RevASUFwdStats (LOG_CODE 0x1192)
and 1xEV-DO RevARLMetrics (LOG_CODE 0x127E).
0000644 MultiFlow Nak message is decoded incorrectly.
0000544 Context-menu of “DO RevA Reverse Link T2P Statistics” has repeated “View Plots” menu items.

No. Description
0000436 Settings of Map Option cannot be saved
0000451 In automatic test, click the Automatic Test button at the very moment the test begins, will cause
0000196 During voice test, click the End Call button of Call Monitor window will cause Access Violation
0000195 PTT message in LogMask tree cannot be displayed proberly.
0000142 Sometimes, after drive test data had been loaded, replay tools bar remains disabled.

6 Known Issues and tips in this Version
No. Description, Analysis and Avoidance
0001276 Description: Some access terminals (e.g. Samsung access terminals with USB data connect line,
Moto Z1) might cause a crash or deadlock of Windows Vista, especially when using dual-core
Analysis: Access terminal drivers are incompatible with dual core computer.
Avoidable measures:
1) Enable only one process. See FAQ17;
2) Use single core computers;
3) Use access terminals which are compatible with dual core computer.

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0000143 Description: When test using PNScanner, the series connection may lost by accident. if that happens,
CNT1 will stop saving the data, and after reconnected, CNT1 will not resume the saving automatically.
Analysis: CNT1 will not detect the PNScanner’s connection status automatically.
Avoidable measures: After reconnect the series port, stop the PNScanner test manually and start it
again, data saving will continue.
0000141 Description: When using Clear Type on XP System, route map is speckled.
Analysis: The drive-test route in the Route Map window is made up of letters. Due to the fact that XP
adds white margin and other transition colors to letters when using Clear Type, it is possible that,
when the letters overlap with each other, the Route Map is speckled.
Avoidable measures:
1. Close Clear Type of XP system. Method: Control panel→Display→Appearance→Effects,
change Clear Type to Standard below the Using the following method to smooth edges
of screen fonts Combo Box. After this, all effects of fonts will be affected in this system.
2. Open Map Theme dialog box in the Map window, uncheck Use Raw Type Output Route
Text (Default state is checked.). When drawing route map, test software will try to skip the
process of operating system. It may not work in some computers and the representation is
that it can not display the whole route map.

1. Q: Why a terminal is identified as Unknown Terminal sometimes?
A: If the detected model of the terminal is Unknown Terminal,it means that the test software is unable
to obtain the model of the terminal. There may be communication fault or facility malfunction. In this
case, Please do as follows:
1) If the detected model of the terminal was right formerly and is identified as Unknown Terminal
currently, it is usually because there is something wrong with the connection from the terminal to
computer. Please reconnect the terminal and detect again. Keep trying until the terminal is
identified correctly.
2) The models of some particular custom-built terminals (usually fixed station) are not available. In
this case, you can perform test and disregard the terminal is identified as Unknown Terminal.
2. Q: Why some air interface signalings lost sometimes?
A: For 1X or DO terminal, most of the diagnostic messages (including air interface signalings and
diversified wireless parameters) are reported to computer by terminal via DM port. And all the
diagnostic messages have the same PRI (there is no special treatment for air interface signalings). When
the messages transfer rate overstep the serial port bandwidth, part of signalings may be dropped.
It can be improved effectively by optimizing the Logging Mask settings. ZXPOS CNT1 provides some
typical Logging Mask settings schemes in Logging Mask Configuration window. Making use of these
schemes, the amount of dropped air interface signalings can be reduced largely.

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In addition, different terminals have different possibilities for dropping signalings. For instance, the
actual bandwidth of KYOCERA 2235 is 1/3 of the standard bandwidth requested by Qualcomm, hence
such terminals drop air interface signalings badly. If you don’t configure the Logging Mask particularly,
the strongest Ec/Io data and the layer 3 messages may be unavailable. So we don’t recommend you
these terminals for network test.
3. Q: Why may the Strongest Ec/Io not show when using KYOCERA in drive test?
A: The reason is that the actual bandwidth of KYOCERA 2235 is 1/3 of the standard bandwidth
requested by Qualcomm because of its design. And such terminal may drop messages badly. We
recommend optimizing the Logging Mask settings before drive test. Please refer to question 2.
4. Q: Why does the GPS status keep switching between Fix and Not Fix when using some minitype GPS
receiver with USB port(eg. HOLUX)?
A: Because the GPS of these types is easy to lose electric power, and usually need some time to
initialize data. And it will send inaccurate position data to the test software during initializing. It brings
on the status displayed in the test software switching repeatly. To deal with this problem, please turn on
the GPS and put it outdoor for a period of time. This phenomenon will disappear when the initialization
finish. You may encounter this problem when using a GPS leave unused for a long time.
5. Q: How to use the Y-line of SAMSUNG?
A: Double-port-line(Y-line) is the special test line of SAMSUNG for data service and its shape is Y.
Double-port-line has three ports, they are mobile phone port, USB port and RS-232 serial port and
double-port points to the last two. USB port offers data channel (called MODEM port) for wireless
network of mobile phone. Serial port is test port (called DM port) through which test software collects
diversified test data.
Before using Y-line, you should install driver and set parameters of mobile phone. You can download
driver from network and the version of the driver must be or higher. Otherwise it is not
stable and may bring the computer to blue screen when testing. The steps of setting parameters of
mobile phone (take the SAMSUNG X199 for instance) are as follows:
1) Press M and 8 to enter the Setup menu, and press * , then you will see the Field Serv dialog box,
input 123580 and enter the Debug menu;
2) Choose the fourth item Port Map and enter Port menu;
3) Choose the second item UART DM/DL;
4) The mobile phone resets because parameters are changed. After that, it is finish to set the mobile
If you test data service using Y-line, do not test the MODEM port of USB. Because to SAMSUNG
mobile phone, it is automatic to change MODEM to DM that helps test software detect it successfully.
But MODEM port disappears and DM port shuts automatically (it means that the double-port-line is
changed to single port-line) after MODEM port is changed to DM port. And you cannot do data service
test any more. If MODEM port is changed to DM port because of the mistake of operation, you can
reset the mobile phone and anything will be ok.

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6. Q: Sometimes bit errors may occur and result in test distortion when a long line is used by a Qualcomm
Mobile Phone. How to judge and deal with it?
A: Poor shielding performance of the long line may bring on high bit error rate. And there may be
symptoms as described below:
1) CRC errors keep being reported in Communication Statistics window;
2) The detected model of QCP-860 or QCP-1960 mobile phone is Qualcomm Mobile Phone;
3) No Layer 3 message is reported though it has been set in the Logging Mask;
4) No data displayed in the Strongest and Aggregate Ec/Io Graph、 Finger Info or TA Graph
window though Forward Channel or Multipath Info of Logging Mask has been selected;
5) The Logging Mask window cannot be closed by clicking <OK> while clicking <Cancel> will get
the prompt that the mobile phone does not respond.
In the event of the mentioned symptoms, please change long line to short line.
Note: A long line can be used properly on the original COM port on the IBM A series mobile computers.
However, it cannot be used on the machines of DELL or Legend because of a high BER. The long line
cannot be applied to the serial port card of the socket type either. It is likely to bring on high BER when
the long-line is used on QCP-860 and QCP-1960 produced by Qualcomm. And it is better when used on
the new type produced by ALLTEL.
7. Q: Why G218 mobile phone cannot be detected sometimes?
A: Please pull out the connection line and restart the mobile phone to check the parameters of the DM
interface on the G218 mobile phone to solve the problem. Reset the values of the parameters if they are
not UART1 and 115200. Do remember to restart the mobile phone because the settings of the G218 DM
have the following bugs:
1) Connect the DM interface to the connecting line after setting its value to OFF and check it with
software. You can find that the value of DM interface is set to UART1 automatically while it is
closed actually. Restart the mobile phone, but you will find the value is still OFF. Therefore, you
may be misled to believe the parameter setting is correct.
2) The parameters of the DM interface are lost during the use due to certain causes. The mobile phone
shows correct parameter after it is restarted, but in fact it cannot be detected. You can try the
following methods in such a case.
a) Enter the debug menu (to enter, press<50, password: all 0s) and set the DM.
b) Set the communication rate of the DM to 38400 and the DM interface to OFF.
c) Restart the mobile phone.
d) Set the communication rate of DM to 115200 and the DM interface to UART1.
e) Restart the mobile phone again.
f) If lucky, you may find your mobile phone is present in the network now.
3) If above methods do not work, you can try to do combinations of the communication rate and
UART, restart the mobile phone and test it with software until the mobile phone is detected, and
then set the values of the parameters to UART1 and 115200.(To reduce the effect of the test

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software on the mobile phone, please pull out the connection line or exit the test software before
setting the parameters of G218 and make sure the indicator on the connection line is off).
8. Q: Both of the USB-transit serial port cable and the dual-serial-port card can be used to expand a serial
port, which is better?
A: We recommend the serial-port card. Because chips of USB-transit serial port cable in the market
usually are not so good and occupy CPU resources much more. Some of them are unstable indeed and
may lead to blue screen error.
9. Q: How to identify the various Ec/Io values in the software?
A: Currently there are three types of Ec/Io, as defined below:
1) Strongest Ec/Io: The Ec/Io of the strongest finger.
2) Aggregate Ec/Io: The Ec/Io calculated by combining the energy of all fingers.
3) Best Ec/Io: The best Ec/Io of the adjacent set, which is missing in other software and is temporarily
so termed.
10. Q: The COM3 port is shown on the computer, but the software cannot detect the terminal, why?
A: Please confirm the connection port of the terminal, and detect it again. Because usually the COM3
port is the infrared communication port for notebook computer.
11. Q: How to perform the gpsOne service test with CNT1?
A: To perform a gpsOne test:
1) Open Advance Logging Mask Configuration window, and choose GPS Measurement.(Tip: The
gpsOne Test pre-set Logging Mask scheme in Logging Mask Configuration window has chosen
this option, and it is ok to use this model. )
Open Diag Packet Message or Diag Packet Message Summary window, choose GPS Measurement
in the LogMask tree. The relevant gpsOne messages will display in Diag Packet Message or Diag
Packet Message Summary window. IS-801 standard messages display as: IS-801 Reverse/Forward
12. Q: How to hide DOView menu?
A: Both View and DOView menus are available if your license dongle includes the cdma2000 1x and
EVDO testing license. If you want to do cdma2000 1x test only and hide DOView menu, do as follows:
open System Mode Configuration window, set both Want To Test and Current Test as CDMA1X.
(You can open relevant test windows of EVDO all the same through the Windows function in the
Explorer window.)
13. Q: How to hide the cdma2000 1X functions in View menu?
A: Both View and DOView menus are available if your license dongle includes the cdma2000 1x and
EVDO testing license. If you want to do EVDO test only and hide the relevant functions of cdma2000
1X in View menu, do as follows: open System Mode Configuration window, set both Want To Test
and Current Test as EVDO. The operation to set system mode please refer to FAQ12. (You can open

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relevant test windows of cdma2000 1x all the same through the Windows function in the Explorer
14. Q: Why don't the files transfer after login when performing FTP test?
A: Most often this occurs when the PASV mode for FTP data connection is unselected, and you are
using a personal firewall or anti-virus software. Either one may block the ports needed to make a
successful data connection in PORT mode. If you see an error log similar to the one following, click the
Plan Settings tab and select the problem test item in the list, check the PASV check box in the left
panel and click the <Apply> button, and then start the test again. In addition, please ensure that you
have enough permissions on remote host (Read for download test; Write, Delete and Append for
upload test).

200 PORT command successful.
150 Opening BINARY mode data connection for XXX.XX(40960 Bytes).
ERROR:> Listen timed out.
15. Q: Why do the data rates of some DO terminals drop obviously when using the test software to
collect and display data?
A: Terminal provides diagnostic data for test software by producing and sending messages, this is
process time consuming. The data transmit performances of a few terminals with old version
firmware, like some 1900 or 2100 MHz capable terminals, may be affected badly when the Debug
Messages are requested by the test software because of terminals’ poor process capability. In that
case, please open Advance Logging Mask Configuration window, unselect the Phone Debug
Messages, click <OK> and try again. You can also modify the pre-defined configuration in
Logging Mask Configuration window consequently, which can save you repetitive configuration.
16. Q: Why the order of phones’ view menu differs from phones’ order in Explorer window when perform
multi-phone test?
A: CNT1 sort the phones’ view menu in a way different from the way CNT1 sort phones in Explorer
17. Q: How to resolve the problem that the computer crash down when doing drive test with the
terminals do not support at Dual Core Processor?
A: It’s recommend that close one processor of the computer, there are three ways as below:
1) Run CNT1 VX.XX.exe, then Right-click the tool bars to open "Windows Task Manager"
window, switch to the "process" page, find the "CNT1.exe" in the process list, then
right-click it, enter "processor relation" window, close CPU 1, apply "OK" then will be

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2) Enter the BIOS Configuration when starting the PC (usually press "DEL" or "F2"), Select
the "Advanced" menu, then enter the CPU Configuration, set the "Hyper Threading
Technology" as "Disabled", save and exit will be ok.
3) Enter "Start menu->Run", then input "msconfig" and apply "ok" to open the "System
Configuration Utility" window. Switch to the "BOOT.INT" page, click the "Advanced
Options", then enable the "/NUBPROC"(Default number is 1), apply "ok" and restart the
PC will be ok.

8 Contacting Technical Support
Tel: (+86755) 26773000-6134
(+86755) 25700423 (hotline)
Fax: (+86755) 25736719
9 Appendices
A. Recommended Devices
Access Terminals:
Name Type Manufacturers Note
SCH-X199 1X Samsung 800M
SCH-X859 1X Samsung 800M
SCH-X359 1X Samsung 800M
SCH-X609 1X Samsung 800M
SK-G218 1X Samsung 800M
QCP-860 1X Samsung 800M
H100/150 1X HYUNDAI 450M
QCP-1960 1X Qualcomm 1900M
X-165 1X ZTE 1900M
X-175 1X ZTE 1900M
X-195 1X ZTE 1900M
WP520B+ 1X /Fixed Station ZTE 450M
G651 GoTa ZTE 800M
QTP-5500 EVDO Qualcomm
QTP-6800 EVDO Qualcomm 800M
Aircard580 EVDO SIERRA WIRELESS 800/1900M Dual-mode
My39 EVDO ZTE 800/1900M Dual-mode

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My59 EVDO ZTE 800/1900M Dual-mode
Name Type Manufacturers Note
Garmin GPS76 GPS Garmin