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Looking Back...
On the Future
Have we learnt from life’s mistakes?

he year is 2049 and Mervin wakes to his final day as Chief Regulation around the world changed significantly as a result of

T Actuary of ATM Life (formed in 2035 through the merger


of three large life insurers in the Australian market). By
no coincidence, today is also Merv’s 75th birthday. In response
the credit crunch. This was complemented by the establishment of
the international Body for the Oversight of Systemically Significant
Institutions (BOSSI) in 2015.
to the failure of successive Governments’ policies to address the
ageing of Australia’s population, by lifting the qualifying age for the Unfortunately, over time the industry forgot about its mistakes of
aged pension, it is now compulsory for all white collar self-funded the beginning of the century. This, coupled with a preoccupation
retirees to work until the age of 75. amongst policymakers on issues relating to systemic risk over
issues relating to moral hazard, meant that in 2026 the world’s
Merv smiles as he turns on his computer and runs his daily largest bank collapsed under the strain of trillions of dollars of toxic
valuation report. He sets his model point programs running assets, leading to a global downturn that became known as GFC2.
and contemplates his 50 year career. As the program starts its Having reached highs of 20,000, the ASX200 found itself heading
extractions from the mainframe, Merv curses the fact that despite dramatically south and by the middle of 2027 had dropped back
them being over 40 years old, ATM Life never managed to upgrade below 6,000, wiping out the superannuation savings of millions of
its systems, never mind the umpteen legacy products crying out to people.
be upgraded. Over his time within the life insurance industry, Merv
has noticed that product development comes in waves and cycles, In the life insurance industry, changes over the period had also
with three separate blocks of participating business of differing been significant. The year 2013 saw the abolition of commissions
styles, decades apart, causing endless headaches. following major mis-selling scandals that hit the industry hard
in 2011. A number of life companies went out of business as a
Merv thinks back to the global financial crisis of 2008-2013 which result. ATM Life refused to pay commission and only worked with
created a deep global recession, the effects of which were still advisers who charged a fee for their advice. This initially caused
seen decades later. The reluctance of US banks to deleverage their problems, but their extensive “Get the Right Advice!” advertising
toxic assets led to a more protracted recession there than in other campaign paid dividends for them in the end. It took just a few
parts of the developed world. This, coupled with escalating levels more years before commissions were abolished globally.
of US Government debt on the back of multiple fiscal stimulus
packages; a failure to address spiralling public health expenditure; ATM Life also made the brave decision in 2015 to introduce
and a lack of willingness to increase taxes, led to the US being variable annuities with a number of in-built guarantees. Merv
ejected from the G20 in 2023 and assured China’s ascendance to spent a large amount of time, and ATM Life’s money, in building a
dominate the global economy. complex hedging program to cover these guarantees. A number
of other companies followed until they became the most popular
In Australia, unemployment rocketed past 15% in 2013, with GDP investment product in the market. Disaster struck as a result of
growth bottoming out at negative 3% in 2011. Off the back of this, GFC2, when the hedging programs failed and many companies
the equity markets continued to tumble until the ASX200 dipped made large losses due to a sudden sharp increase in the volatility
just below 1,000. It took another 10 years before the index would of the investment markets. Soon after, sales of variable annuities
reach a new high. were phased out, joining the long list of tried and failed legacy

A C TU A RY ! 5 3 4 2 ! , ) ! s July 2009


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products in Australia. If only the Australian industry had taken note


of the lessons learnt overseas.

Reflecting the numerous operational risk debacles over the 2040s,


the risk team at ATM Life is the largest in the country with 150
people, including 50 actuaries.

Over the past 50 years, the actuarial profession has moved on


“ in 2026 the world’s largest bank
collapsed under the strain of
trillions of dollars of toxic assets,
leading to a global downturn that


considerably. Having spent decades promoting themselves as the became known as GFC2
experts in all areas of risk management, in 2049 actuaries found
themselves with a key role in all corporations across Australia. All
companies must now have an Appointed Risk Actuary to certify company would have survived. ATM Life, thanks to its prudent risk
that all aspects of risk are being addressed and well managed by management policies, was one of the lucky ones.
the company. Looking back, Merv is not so sure that this is a good
thing, especially with regard to the numerous charges laid by the Five hours later, as the results of today’s valuation are finally in,
corporate regulator in 2030 against actuaries who failed to foresee Merv turns his mind back to the present day. Looking at the output,
the impacts of GFC2. Merv wished he was policy owner number 63111798, ATM’s one
remaining participating traditional (phase 2) policyholder. Due to
The underinsurance problem was deemed to be solved in the late vastly understating the policy owner retained profits over the last
2030s thanks largely to a major communications crusade led by 20 years, this policy owner is left with a bonus pool of $500 million,
the actuarial profession to educate the general public about the and his guaranteed benefits are only $500,000. While ATM Life
need to have adequate insurance cover. There were a number of fought with BOSSI to get this released to the shareholders, their
sometimes shocking advertisements which played upon people’s request was ultimately denied.
fears about the possibility of the family breadwinner dying, leaving
the family with a financial and emotional burden. Product design Thanks to the re-introduction of annuities in the Australian market,
had to be changed, and yearly renewable term products were Merv has been able to purchase an index-linked lifetime annuity
replaced by guaranteed regular premium products. ATM Life led with his $20 million retirement package. He is looking forward to
the way in this area. Regular surveys now reveal that more than a long and healthy retirement – expecting to live to at least 120,
95% of the Australian population have sufficient cover. thanks to the major genetic medical advances of the 2020s. ▲

Actuarial education is now truly global and has a much stronger Matthew Wood
focus on risk management and communication skills. In fact, an matthewwood50@yahoo.co.uk
intensive one year university course devoted to communication
skills is now mandatory for all those wishing to call themselves Disclaimer: Opinions expressed in this
actuaries. Complete Risk Management (CRM) comprises most of article do not necessarily represent those of
the rest of the training. his employer, The Institute of Actuaries of
Australia, its officers, employees and agents,
Actuaries got heavily involved in the climate change debate and or the Actuary Australia Editorial Committee.
for many years did a lot of work in this area.
Nevertheless, around 2019 it became evident
that the scientists had got it wrong and that
the earth was actually cooling slightly. Soon,
few actuaries would admit to having been
involved at all.

The bovine flu pandemic of 2033-2034 wiped


out a quarter of the world’s population. It
came in a number of waves, each one worse
than the last. 90% of life companies and all
but one reinsurer survived the huge strain.
Thankfully, the regulators had strengthened
the solvency requirements to contain a
large margin for pandemics, otherwise no

AC TU ARY ! 5 3 4 2 ! , ) ! s July 2009

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