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I. Position Information
Job code title: Reporting line: Network Engineer
III. Functions / Key Results Expected
Summary of Key Functions:
Network engineer will have primary responsibilities for, but not limited to, the following :
Designs, installs and configures network and security infrastructure and the NMS/monitoring tools, including the core network switches, routers, firewalls, intrusion detection/prevention systems (IPS), proxy servers, VPN concentrators, spam firewalls, configuration management, network performance management, MRTG and SYSLOG aggregator Monitors network traffic to identify problems and make capacity planning recommendations with the help of NMS and monitoring tools Maintains and updates the network and security infrastructure, tests and implements vendor security patches, implement workarounds for unpatched security vulnerabilities Installs, maintains, configures and troubleshoots the telecommunication infrastructure, including IP PBX’s, IP phones, IVR systems and fax servers Troubleshoots problems with network and security infrastructure, including routers, switches, firewalls, VPN, proxy servers and make corrective actions when necessary. Assists with the planning, design, research and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications as necessary; and, Performs other duties of a similar nature or level.
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Functional Competencies: Knowledge Management and Learning Shares knowledge and experience and provides helpful advice to others in the office Listening skills, to understand what people say and to detect what they might be hesitant to say Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements Facilitation skills, to lead requirements elicitation workshops Observational skills, to validate data obtained via other techniques and expose new areas for elicitation Writing skills, to communicate information effectively to customers, marketing, managers, and technical staff Organizational skills, to work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing information Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders (such as customers, product management, and engineering) Leadership and Self-Management Focuses on result for the client and responds positively to feedback Consistently approaches work with energy and a positive, constructive attitude Demonstrates openness to change and ability to manage complexity
V. Recruitment Qualifications
Education: Experience: B.Sc. in computer science, Engineering, computer information or related fields. 2 or 3 years of experience in the following: • Strong network and security skills • In depth knowledge of TCP/IP, security and client/server technologies • Strong understanding of telecommunications • Strong will to achieve business objectives • Project Management skills • Microsoft Windows Technical skills • Linux Technical skills • Business knowledge and understanding * Strong communication and interpersonal skills. * Ability to work under pressure Language Requirements: Excellent knowledge for both Arabic and English