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----- Forwarded Message

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From: "Michael Oates" <Michael.Oates@fnis.com>
To: loftonadrian@comcast.net
Sent: Tuesday, October 16, 2007 8:13:56 AM GMT -05:00 US/Canada Eastern
Subject: FW: RE: Issue Resolution and Termination of Employment

Adrian –

Your message has been sent to me by Lee Kennedy. We will have a Human Resources
representative look into the matter and I will get back to you. Please let me know if you have any
questions or further information.

Mike Oates
Senior Vice President of Human Resources

From: Kennedy, Lee
Sent: Monday, October 15, 2007 2:29 PM
To: Oates, Michael
Subject: FW: RE: Issue Resolution and Termination of Employment

From: loftonadrian@comcast.net [mailto:loftonadrian@comcast.net]
Sent: Monday, October 15, 2007 2:05 PM
To: Kennedy, Lee
Subject: FW: RE: Issue Resolution and Termination of Employment

Let me preface this e-mail by saying I enjoyed working for your organization and I
would have never intentionally jeopardized my employment.

With that being said, I want you to know that I am not seeking to undermine any
associates career, I do not believe in stabbing people in the back and I do not want you to
view this as another scathing e-mail from a disgruntled employee.

In as much as it displeases me to have to send this e-mail, I am left no choice as I
think you need to be made aware of the railroading and/or retaliation tactics that your
associates are being subjected to when they apprise superior officers of issues that are out
of standard.

A month or so back, an AVP sent an e-mail outlining the strict sharing and usage of
passwords. On that same day, I called the AVP and expressed my concerns because our
team did not have individual access to many systems and we shared many
passwords. Although many request for individual access were submitted, the request
were not filled. The AVP said he received an e-mail from another associate on my team
with the same complaint and he would resolve the issue immediately. Two days after this
conversation, my supervisor and a lead called me into a conference room. He had a copy
of an e-mail with my name and the other associates name on it. He was livid and
obviously unaware of the fact that I have a lecture pen with me at all times. He, without
regard to professionalism, carried the profane degradation out in front of the lead and in a
nut shell told me that it wou ld take nothing to have my job or my colleagues job for
addressing this behind his back. After this incident, I requested a transfer on two
occasions; one was verbal the other via e-mail but seeing as though management works in
conjunction with their staff to carry out these occult deals it did not come as a shock
to me when my request simply fell of deaf ears.

Since that day, I was the subject of an all out witch hunt. Although I closed 80 to 120
issues per day, I was singled out for the most minute issues. My supervisor said I was the
only associate with the issues and I had gone so far as to pull copies of other associates
with the same issue resolution he was calling me out on. I sent him several e-mails
requesting another meeting and he refused to meet with me again.

Before all of this, I always had 90 to 100 percent on my audits. When I asked him why
we were no longer receiving audits he said he was too busy and the lead was too busy.
At the end of the month, I was presented with a loss that occurred in April of 2007. I was
written up on this loss, but the supervisor who was a lead in April did not tell his
superiors he was using my Newtrak password to close issues and I told him he could have
accidently closed this issue just as easily as myself.

Last week my supervisor angrily cut me off in a meeting in front of all of the other
associates. After the meeting he called me out on the floor and reprimanded me within
earshot of the other associates. This reprimand involved the closing of issues asking
the firms if they would be so kind as to specify an amount so the issues can be closed
with the correct information the first time and he was aware that I was closing the issues
in this fashion for sometime. He never said anything about it in the past, but it became a
major issue last week. I will forward a copy of that e-mail to you as well.

In closing and to add insult to injury, I was reprimanded on the pretense of making racial
slurs; an accusation that I emphatically refute. I refute the accusation because I am easily
angered at the use of racial epithets in any instance and I do not see how I as an African
American associate having a conversation about African American issues with another
African American can be accused of making racial slurs. The accuser went so far as to
admit that he only over heard a portion of the conversation and he knew the words "black
people in this area" and no other race was used in the conversation, but this did not
prevent management from escalating the issue as if it were a full blown attack on another
race without interviewing a single associate.

If you need any additional explanation to the aforementioned, you can contact me at 904-
384-6646 or 904-651-0016.

Thank you for your time.

Adrian G Lofton
4269 Timuquana RD
Jacksonville, FL 32210