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Using The Seven Habits

Of Highly Effective People


Facilitated By Paul L. Gerhardt March 2004 South Seattle Community College

Seven Habits of Highly Successful People


Written by Stephen Covey Examined 200 years of success writings Written in 1989, and still good advice People-centered approach Used by many managers, presidents, and directors of companies
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Todays Workshop will cover:


Synergy Time Management (Put first things first) Building a Personal Mission Statement (Begin with the end in Mind)

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The Seven Habits


Habit 1: Be Proactive Habit 2: Begin With The End In Mind Habit 3: Put First Things First Habit 4: Think Win-Win Habit 5: Seek First To Understand, Then To Be Understood Habit 6: Synergize Habit 7: Sharpen The Saw
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Developing Personal Potential


Coveys first three habits deal with self-reliance and self-mastery. These are private victories; they only involve the follower Habit 1: Be Proactive
Be responsible, dont blame others

Habit 2: Begin With The End In Mind


Start with a clear mental image of your destination

Habit 3: Put First Things First


Focus on preserving and enhancing relationships and on accomplishing results
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Effective Interdependence
The first three habits build a foundation on independence, from which one can move to interdependencecaring, productive relationships with others which Covey calls public victories When a person moves to interdependence, he steps into a leadership role
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Effective Interdependence
Habit 4: Think Win-Win
Implies understanding that without cooperation, the organization cannot succeed

Habit 5: Seek First To Understand, Then To Be Understood


Requires a nonjudgmental attitude. Emphatic listening gets inside another persons frame of reference
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Effective Interdependence
Habit 6: Synergize
Synergy is the combined action that occurs when people work together to create new alternatives and solutions. The essence of synergy is to value and respect differences

Habit 7: Sharpen The Saw


Process of using and continuously renewing the physical, mental, spiritual, and social aspects of life
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The BIG Idea:


Covey defines a habit as the intersection of knowledge, skill and desire He arranges seven habits along a continuum from dependence to interdependence When a person moves to interdependence, he steps into a leadership role

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Some Interesting Facts


There will be 2.2 million deaths in this country this year. 75% are from causes that are largely preventable. There will be 2 million marriages in this country this year and 1 million divorces. 95% of divorces are caused by a lack of communication The average working person spends less than 2 minutes per day in meaningful communication with their spouse or significant other. The average working person spends less than 30 seconds a day in meaningful communication with their children

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Some Interesting Facts


80% of employees do not want to go to work on Monday morning. By Friday, the rate only drops to 60%. The average person uses 13 different methods to control and manage their time. The average person gets 1 interruption every 8 minutes, or approximately 7 an hour, or 50-60 per day. On an average day, there are 17 million meetings in America. The average worker sends and receives 190 messages per day.

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Some Interesting Facts


1 out of 3 workers changes jobs every year. 1 out of 5 people moves every year. 70% of American workers desire to own their own business.
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View of the world


Beliefs Actions Feelings Values Behaviors Attitudes
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The Basis for a Habit

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The Basis for a Habit


What (Knowledge)

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The Basis for a Habit


What (Knowledge)

How (Skill)

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The Basis for a Habit


What (Knowledge)

How (Skill)

Why Desire/Want

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The Basis for a Habit


What (Knowledge)

Habits
How (Skill) Why Desire/Want

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Habit 1: Be Proactive
Success and failure is up to you Take responsibility for your life Take initiative Act rather than react Just do it
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Habit 4: Think Win-Win


Abundance Mentality
Give and it will come back to you

Seek solutions that benefit all Give up ownership when needed Think win/win- Not an original phrase, but in all your dealings with others, aim for each little negotiation to provide success (a win) for both sides.
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Habit 5: Seek to Understand, then to be Understood


In your communications, be sure you know the other person's point of view before you start expounding your own ideas. We have two ears and one mouth for a reason! Use the 10 Second rule It saves time - if you understand an others frame of reference, then you can more effectively communicate
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Habit 7: Sharpen the Saw


Especially in todays work world, change is vital to success If youre not growing, then youre dying Stagnancy isnt possible in life Focus on all four: mental, emotional/social, physical, spiritual
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The Evolution of the Professional

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Private Victories
We must first focus on ourselves before we can work with others.

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Effective People have the spirit of adventure to trust and ambivalence to be willing to allow what ever happens to happen!!!
Valuing the difference !!!!
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Synergy
(the trait of creative cooperation)
Synergy is the state in which the whole world is more than the sum of the parts. Principle-centered people are synergistic. They are change catalysts. They improve almost any situation they get into. They work as smart as they work hard. They are amazingly productive, but in new and creative ways. In team endeavors they build on their strengths and strive to complement their weaknesses with the strengths of others. They believe in others strengths and capacities.

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Time For Video:


Mauritius: Island of Economic Ingenuity

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Discussion about video


What did you get out of this video? How is it related to Synergy? Any other thoughts?

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Habit 6: Synergize

The essences of synergy is to value differencesto respect them, to build on strengths, to compensate for weaknesses. --Stephen R. Covey

Everyone has something to contribute Different viewpoints can coalesce into better solutions Respect differences - if we we all the same, then some of us would be unnecessary!
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The Synergistic Assumption:


There is always a better solution which has yet to be thought of Synergize- Look for ways to take your ideas and other people's ideas and build on them together, on the basis that the outcome will be something greater than the sum of the inputs.
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GROUND RULES FOR SYNERGIZING

Mental Preparation Prepare to find a solution that is better than what either person presently has in mind. Develop a win-win mentality. Believe that all parties involved will gain more insight, enthusiasm, learning, and growth by working together. Keep minds, hearts, and expressions open to new possibilities. Recognize others differing opinions, viewpoints, and perspectives as helpful when seeking solutions. Valuing the differences lets people discover things together that they would much less likely
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Synergize:
The Whole IS Greater than the Sum of its Parts Synergistic Communication - OPEN YOUR Mind & Heart to New Possibilities Synergy is EXCITING ! Fish for the Alternatives Value the Differences

Synergy is the state in which the whole world is more than the sum of the parts. Principle-centered people are synergistic. They are change catalysts. They improve almost any situation they get into. They work as smart as they work hard. They are amazingly productive, but in new and creative ways. In team endeavors they build on their strengths and strive to complement their weaknesses with the strengths of others. They believe in others strengths and capacities.
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Assignments - Synergy
Make a list of people who irritate you. Do they represent different views that could lead to synergy if you had greater intrinsic security and valued the difference? With Your Team:

1. Valuing the Differences In handout


Situations A & B

2. CREATING THE THIRD ALTERNATIVE Scenarios 1-3 Regroup and Discuss Answers in Class

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Habit 6: Synergize.
Animal school
Once upon a time, the animals decided they must do something heroic to meet the problems of a New World, so they organized a school. They adopted an activity curriculum consisting of running, climbing, swimming, and flying. To make it easier to administer, all animals took all the subjects. In the end, the ducks web feet were so badly worn that he couldnt swim, the rabbit had a nervous breakdown and couldnt run, the eagle was disciplined severely for getting to the top of the tree without climbing, and an abnormal eel ended up doing best overall and winning valedictorian.

What are your unique gifts? What talents do you need from others? What qualities often seem like a disadvantage, but are necessary? LeadershipSuccess.net Paul L. Gerhardt How do you contact or talk with people, if you are shy? (Carnegie)

Synergy means Team


small number of people complementary skills committed to a common purpose and goals for which they hold themselves mutually accountable.

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Stages of Team Development


Forming
members explore boundaries of behavior

Storming
argue over direction

Norming
accept team member roles

Performing
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working together as a team


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Take A Break (after next Slide)


Be back in 20 minutes Be courteous and be on time Be ready to share your thought openly Be ready to work Read Assignment on next slide before break Come back from break and work on these questions (next slide):
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Group Assignments:
From Handout

Take a 20 minute Break Valuing the Differences Assignment Project 1: Valuing the Differences Project 2: Discuss a situation from your work life in which valuing the differences of someone you work with produced greater results than the sum of what you could have produced separately. Project 3: Needs and Alternatives Be prepared to share your answers
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Put first things first


(The trait of Personal Management)

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Put first things first Define what it is that really matters in your life, then spend your time on those important things. Rather than spreading our time thinly across too many activities, concentrate on doing a few things well.

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The P/PC balance


Aesops fable The Goose and the Golden Egg
A man and his wife had the good fortune to possess a goose that laid a golden egg every day. Lucky though they were, they soon began to think they were not getting rich fast enough, and, imagining the bird must be made of gold inside, they decided to kill it in order to secure the whole store of precious metal at once. But when they cut it open they found it was just like any other goose. Thus, they neither got rich all at once, as they had hoped, nor enjoyed any longer the daily addition to their wealth.

Production (things you are paid for)


designing a chemical process wiring a home doing a dance enjoying a healthy body having great kids LeadershipSuccess.net

Production Capability (no pay!)

studying chemical engineering apprenticing as an electrician practicing dance exercising preparing evening dinners, reading to kids Paul L. Gerhardt

Habit 3 ... a demonstration.

1 Identify big rocks (q2). 2 Schedule these FIRST! 3 Surround with other.

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What is the lesson?

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Identify Time Wasters


Human nature
disorganization, cant say no,procrastination, task blurring, conflicting demands, indecision

Environmental factors
telephone, email, visitors, paperwork, inefficient meetings

Poor management skills


inability to set priorities, set goals or delegate.
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Effective People know the difference between merely doing things right and doing the right things.
Where are you spending your time?

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Kaleidoscope of Roles

Father

Speaker

Partner & Friend Eds Keeper

American Male

Business Tall, AfricanOwner Brother & Son Coach


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Mentor
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Roles: Key Relationships & Responsibilities


ROLES
SELF

Father SIG Other Teacher Son Mentor

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Whats the difference between Important Vs Urgent?

Which one dominants your life?


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Prioritizing
Important URGENT - I NOT URGENT - II

URGENT - III

NOT URGENT - IV

Not Important
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Prioritizing
Important URGENT - I
Crises Pressing Problems Deadline-driven projects

NOT URGENT - II

URGENT - III

NOT URGENT - IV

Not Important
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Prioritizing
Important URGENT - I
Crises Pressing Problems Deadline-driven projects

NOT URGENT - II
Prevention, proactive activities Relationship building Recognizing new opportunities Planning; recreation

URGENT - III

NOT URGENT - IV

Not Important
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Prioritizing
Important URGENT - I
Crises Pressing Problems Deadline-driven projects

NOT URGENT - II
Prevention, proactive activities Relationship building Recognizing new opportunities Planning; recreation

URGENT - III
Interruptions, some calls Mail, some reports Some meetings Proximate, pressing matters Popular activities

NOT URGENT - IV

Not Important
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Prioritizing
Important URGENT - I
Crises Pressing Problems Deadline-driven projects

NOT URGENT - II
Prevention, proactive activities Relationship building Recognizing new opportunities Planning; recreation

URGENT - III
Interruptions, some calls Mail, some reports Some meetings Proximate, pressing matters Popular activities

NOT URGENT - IV
Trivia, busy work Some mail Some phone calls Time wasters Pleasant activities

Not Important
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Prioritizing
Important URGENT - I
Crises Pressing Problems Deadline-driven projects

NOT URGENT - II
Prevention, proactive activities Relationship building Recognizing new opportunities Planning; recreation

URGENT - III
Interruptions, some calls Mail, some reports Some meetings Proximate, pressing matters Popular activities

NOT URGENT - IV
Trivia, busy work Some mail Some phone calls Time wasters Pleasant activities

Not Important
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Keys to effective Time Management


Mission statement Goals Identify Roles Decision Framework Weekly Exercise Integrity Evaluation
Is it working The right tools
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Group Assignment
With groups comprised of students only And groups comprised of owners and managers only, Answer the following: How Do you create a structure that promotes proper time management? What kinds of situations and answers do you have or should you have prepared for unhappy customers? How many can you come up with? Share your answers in class.
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Weekly Planning
Review Roles, Values, Mission Evaluate Last Week Check Master Task List Complete Weekly Compass Schedule Big Rocks
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Time Management Tools


Vision Roles Master planner Monthly calendar Weekly calendar Daily events
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Daily Planning
Review yesterday List todays events realistically Value each task (A,B,C) Order each task (1,2,3) Vital: Important: Optional: A Natural Law I cant spend time I do not have.
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The Urgency Index

How Do You Rate?

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Take control of your day


Use small bits of time you usually waste Maximize good quality time Use dead time for little tasks Dont waste time in indecision Manage interruptions Pay attention to your work space Ensure your techniques and systems are efficient LeadershipSuccess.net Paul L. Gerhardt

1. I often blame the rush and press of external things for my failure to spend deep, introspective time with myself. 2. I seem to do my best work when Im under pressure. 3. Im often frustrated by the slowness of people and things. 4. I feel guilty when I take time off work. 5. I always seem to be rushing between places and events. 6. I frequently find myself pushing people away so that I can finish a few minutes. 8. Im often preoccupied with one thing when Im doing something else. 9. I,m at my best when Im handling a crisis situation. 10. The adrenaline rush from a new crisis seems more satisfying to me than the steady accomplishment of long-term results. 11. I often give up quality time with important people in my life to handle a crisis. 12. I assume people will naturally understand if I have to disappoint them or let things go in order to handle a crisis. 13. I rely on solving some crisis to give my day a sense of meaning and purpose. 14. I often eat lunch or other meals while I work. 15. I keep thinking that t someday Ill be able to do what I really 16. A huge stack in my out basket at the end of the day makes me feel like Ive really been productive.
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Tips for better organization


Be clear about deadlines Set up a filing system and use it Take notes of meetings, phone calls in a book or folder Keep copies of your work Back up work on a computer Spend time each week to stay organized
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Prioritize
If I can only get one of these items done today which will I choose - this is your A1. Which items will help achieve long range and intermediate goals? Which items are urgent? Can I delegate/delete? Which of these activities affect someone else if they dont get done? Which item will give the highest return? Which item will take the least time?

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Effective students
Are responsible for their own learning Understand their strengths and weaknesses Organize their study tasks and materials Develop good study habits (and minimize bad habits) Do dull tasks when you are tired Remember to DIN (do it now) Make lists of study tasks Set task limits as well as time limits Remember, life happens

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MOTIVATION

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NOT MOTIVATED? Whats causing your problems?


Bad habits (approach/avoidance) uncertainties about material, direction or argument life events (finance, health, relationships) change of priorities intellectual and emotional isolation invisible progress and lack of feedback
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Staying motivated
have a routine and vary it! indulge in regular self-appraisal encourage positive self-talk involve significant others if possible incorporate physical fitness and meditation activities beware of procrastination and burnout Keep your eyes on the prize
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Regaining motivation
give yourself evaluation time identify separate tasks or stages you can achieve recognize and reward progress keep moving - its harder to stop ask for help and delegate tasks remember that you are not perfect!
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Time Management Assignments Group projects from handout: Project 1 What are your first things Project 2 -- ANTICIPATE QUADRANT I ACTIVITIES Project 3 -- Freeing Time For Quadrant II Discuss answers in class Make this a valuable learning experience

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Lunch
Be Back In One Hour Be on time Make this a valuable learning experience Coming up: Building a Personal Mission statement Your Homework assignment
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Habit 2: Begin with the end in mind


(the trait of personal leadership)
Nothing contributes so much to tranquilize the mind as a steady purposea point on which the soul may fix its intellectual eye.
--Mary Wollstonecraft

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Individual Project:
Look at Influential people in your life and in the world. Who are they? What kind of things do YOU like to do? Who are your role models? How do they affect you? Discuss these questions with ONE partner, write your answers on a sheet of paper. Be prepared to discuss your answers in class.

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Begin with the end in mind


Principles, Paradigms, and Processes An Underlying Principle Mental creation precedes physical creation. Key Paradigms I can choose my own future and create a vision of it. I will create results mentally before beginning any activity. Key Processes Create and apply personal and organizational mission statements as constitutions for daily living. Envision the desired results and important values to guide activities or endeavors.
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Habit 2: Begin with the End in Mind


Principle of Professional Leadership To begin with the end in mind means to start with a clear understanding of your destination. It means to know where you are going so that you better understand where you are now so that the steps you take are always in the right direction.
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Same Old...
"If you always do what you've always done, you'll always get what you've always gotten." Author Unknown
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Habits of Mind
We are what we repeatedly do. Excellence, then, is not an act but a habit. --Aristotle

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Begin With the End in Mind


I went to the woods because I wished to live deliberately, to front only the essential facts of life, and see if I could not learn what it had to teach, and not, when I came to die, discover that I had not lived. - WALDEN, Henry David Thoreau
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BEGIN WITH THE END IN MIND APPLIES TO ALL AREAS OF LIFE


If you know what you want to accomplish in a meeting, you can define the purpose of the meeting, enabling the attendees to focus on and the meet the intended goals and objectives. If you want closeness and unity within the family, you can create a family mission statement and choose behavior or interaction with family members that is in line with the mission. If your family is going on vacation, discuss the purpose and keep that purpose I mind while you are vacationing. In preparing a speech, you may write down what you want the audience to do as a result of having listened to you, and keep this in perspective as youre writing the speech.
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one to know what they are seeking as well as where they are going.

Building a Personal Mission statement allows

Do you know what you re looking for?


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Toward what end are you working?


Each part of your life, what you are doing from day to day, can be examined in terms of the whole, what really matters to you Alternative: Coping with issues as they come up, allowing external influences to write your life script
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What do you want?


From your career From your family life From your social life What you want to be What you want to do Values and principles which guide what you are and do
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Life Centers
People often act as if some combination of centers were the basis of their actions None of these centers (or combinations) is complete in itself Spouse Family Work Money/Possession Friend/Enemy Church Self Pleasure

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An alternative: Principlecenteredness
Not reactive Most effective decision Consistent with your ultimate values Allows one to be interdependent Can feel comfortable with decision--not ambivalent

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WHATS IN A MISSION STATEMENT?

Mission StatementA powerful document that expresses your personal sense of purpose and meaning in life; it acts as a governing constitution by which you evaluate decisions and choose behaviors.

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Sample Mission Statements:


Wal-Mart (1990) "Become a $125 billion company by the year 2000" Sony (1950's) "Become the company most known for changing the worldwide poorquality image of Japanese products" Boeing (1950) "Become the dominant player in commercial aircraft and bring the world into the jet age"
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Sample Mission Statements:


Sears' mission: To grow our business by providing quality products and services at great value when and where our customers want them, and by building positive, lasting relationships with our customers. Xerox Mission Statement - Our strategic intent is to help people find better ways to do great work -- by constantly leading in document technologies, products and services that improve our customers' work processes and business results. GE-Our mission is to be recognized by our customers as the leaders in applications engineering. We always focus on the activities that customers desire; we are highly motivated and strive to advance our technical knowledge in the areas of material, part design and fabrication technology. The end result is mutual prosperity and longterm relationships with our customers.

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Sample Mission Statements:


PEPSI - "Beat Coke" HONDA - "We will crush, squash, and slaughter Yamaha" NIKE - "Crush Reebok" Walt Disney - "To make people happy." Merck - "To preserve and improve human life."
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A Vision Sample:
One national organization committed to quality, providing professional services that meet the information needs of our clients and other stakeholders and providing outstanding career opportunities for our people.
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A personal Mission Statement:


Encourages you to think deeply about your life Helps you examine your innermost thoughts and feelings Clarifies what is really important to you Expands your perspective Imprints self-determined values and purposes firmly in your mind Provides direction and commitment to values Enables you to make daily progress toward long-term goals (when connected to daily and weekly plans) Provides the first or mental creation of your desired results for your life
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Starting your own Mission Statement


List two values which you admire Start keeping a list of notes, quotes, and ideas, which may be helpful to you in formulating what you stand for

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Why do we need Goals?


Goals give you direction in all areas of your life Personal, Career, Spiritual, Material, and Contribution Goals give you a purpose in life. A reason to get up early in the morning and go to bed late at night Goals will put drive and passion into your life Not having goals is similar to sailing a ship across the Atlantic without a map. Goals, like maps, help you get to your destination much faster than sailing though life aimlessly

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FIVE-MINUTE CONTINUOUS WRITING EXERCISE


(Project 5 From Handout):

Instructions: On the back of this paper or another sheet: Write for five minutes without stopping. When you cant think of anything else to write, keep your pen or pencil moving until something else comes to mind. Dont worry what it looks like. Get your thoughts down on paper.
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What Are Goals?


Goals are something that you want to achieve in the future. You set goals so that you can get better at more things, aim for something in the future and achieve more during your life. Goals are the specific things, tasks or accomplishments you must complete in order to achieve the kind of life you desire.
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Types of Goals
Long Term
ultimate goal

Intermediate
milestones leading to ultimate goal

Short Term
smaller steps to be completed

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Example
Long Term
Become a Renown Researcher and Faculty member

Intermediate
Obtain a Ph.D.

Short Term
Graduate from UNL Gain Admittance to Graduate School
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Setting Goals
First you must dream! Write your ideas down on paper and decide which ones are the most important to you. Review what you have written down on paper. Prioritize Which of these goals are most important to you, and why? On a fresh piece of paper, write down one goal at a time. Beside the heading, write down a deadline for achieving that goal. To help achieve the long term goal, set a timeline using short term goals.
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Getting Started
Where are you now?
Take a current inventory. You will never know how far you have to go if you dont know where you already are.

What obstacles do you need to overcome?


Is there something that may make it difficult to achieve your goal? Be aware of the obstacle so you can make plans to overcome it. Paul L. Gerhardt LeadershipSuccess.net

Begin with the end in mind


Know Yourself
Strengths Weaknesses Likes Dislikes Passions What makes you Complete

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Goals should be SMART: Specific, Measurable, Attainable, Realistic and Timely

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Secrets for Achieving Your Goals


Be flexible Constantly Evaluate Your Progress Sometimes our plans change; sometimes we get sick. Be prepared to reassess and revise your goal if necessary. Never Lose Sight of Your Goal review your goals every morning when you get up and every night before you go to bed. Dont Procrastinate Procrastination is a silent killer. Understand that the only way to achieve your goals is to take action!

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Secrets for Achieving Your Goals A goal can not contradict any of your other goals.
For example, you can't buy a $750,000 house if your income goal is only $50,000 per year. This is called non-integrated thinking and will sabotage all of the hard work you put into your goals. Non-integrated thinking can also hamper your everyday thoughts as well.

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Secrets for Achieving Your Goals


Write your goal in the positive instead of the negative.
Work for what you want, not for what you want to leave behind. Part of the reason why we write down and examine our goals is to create a set of instructions for our subconscious mind to carry out.

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Secrets for Achieving Your Goals


Write your goal out in complete detail.
Instead of writing "A new home," write "A 4,000 square foot contemporary with 4 bedrooms and 3 baths and a view of the mountain on 20 acres of land.

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Secrets for Achieving Your Goals


By all means, make sure your goal is high enough.
Shoot for the moon, if you miss you'll still be in the stars.

Put A Date On It - Determine when you want the goal to be completed.

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The Benefits of Goal Setting


You will notice an increase in your energy level as you begin to live your life with passion the passion that having a meaningful goal will give you. You will be in control of your life and the direction you are heading. Your life does not have to be determined by fate alone. With goals, you create your destiny. Goals give you a purpose in life. A reason to get up early and go to bed late.

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Break and Assignments:


Project 1 (From Handout) Identify some areas of your life in which you could benefit from habit 2: Begin with the End in Mind Project 2 -- HAVE: RESULTS YOU WANT TO ACHIEVE Project 3 -- DO: CONRIBUTIONS AND ACCOMPLISHMENTS Project 4 -- BE:LOOK TO AN INFLUENTIAL PERSON Take a 20 minute break and work on these projects when you return Be Prepared to discuss these in class

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What was your key learning idea(s) from this morning ?


How will you apply it to your work environment? How will you apply it to your personal life? Your homework assignment given by your board and faculty.
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The End
Contact information: Paul L. Gehardt Email: paul@leadershipsuccess.net Phone: 253-640-6934 Website: http://www.leadershipsuccess.net

Thank you for your participation!

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