CHANTAL LABISSIERE

Atlanta, GA 30114 / Chlab4176@yahoo.com

PROFESSIONAL SUMMARY
Organizational Manager/Program Coordinator; An analytical, fair, level-headed, decisive, goal oriented professional with over 10 years of comprehensive health and human services experience, including: Personnel Management/Supervision Training/Development/Mentoring Policy & Procedural Develop/Implementation Excellent Communication Skills (verbal/written) Proficient in Microsoft Office, Word, Excel Client and Community Relations Crisis Intervention Counseling and Support Committed to Continued Quality Improvement Strategic Planning and Implementation

PROFESSIONAL EXPERIENCE
United Cerebral Palsy Association of Nassau County, Inc., Roosevelt, NY PROGRAM COORDINATOR, Site-based Day Habilitation Program 11/05-5/31/2013 Responsible for the administrative functions and operational oversight of adult day habilitation program serving the needs of individuals with mental retardation, developmental disabilities and autism. Supervised, hired, trained, prioritized and assigned work to professional, para-professional and clinical staff (Applied Behavioral Specialists, Licensed Mental Health Counselors); Conducted performance evaluations. Acted as a liaison with other departments, outside vendors and state personnel. Coordinated the implementation and provision of programmatic services. Monitored budget; allocated resources; regularly reviewed financial statements and approved expenditures. Conducted quality assurance checks to ensure compliance with agency standards, state and federal regulations. Reviewed consumer files including Individualized Program Plans (IPP). Supervised daily care of physical plant, equipment and materials usage. Maintained a healthy and safe environment. Professional Services Center for the Handicapped (PSCH, Inc), College Point, NY PROGRAM COORDINATOR, Family Support Program 4/01-12/04 Hired, trained and supervised the activities of Medicaid Service Coordinators. Coordinated outreach to identify new consumers eligible for intensive case management services. Performed intake and assessment of client needs. Provided comprehensive family support services, including regular home visits. Assisted families in applying for Medicaid; Social Security; Home and Community Based Waiver services and in accessing community resources. Acted as a liaison between families and community agencies. Collaborated with consumers, their families and the Medicaid Service Coordinators in developing Individualized Service Plan (ISP), negotiating system barriers. Ensured program compliance with the NYS Office of Mental Retardation and Developmental Disabilities. United Cerebral Palsy Association of Nassau County, Inc., Roosevelt, NY PROGRAM INSTRUCTOR, Adult Day Treatment Program 6/97-11/05 Team Leader for developmentally disabled adults in day treatment program. Assessed consumer performance and devised classroom activities based on individualized program plans. Developed quality assurance checks to ensure compliance with state regulators. Supervised, trained, organized and planned daily work activities for program aides. Promoted to Senior Program Instructor, Assistant Program Coordinator. Family Care Coordinator, Developmental Center for Infants and Children 5/95-3/97 Arnold Palmer Hospital for Women and Children at Orlando Regional Medical Center Orlando, FL Identified families eligible for intensive case management and early intervention (Birth through three years old) services under the Individuals with Disabilities Education Act.

Provided intensive family support services including regular home visits to families of infants at risk for developmental disabilities and/or mental retardation. Acted as a liaison between families and community agencies.

EDUCATION
Master of Arts Degree in Psychology, Adelphi University, Garden City, NY Certificate in Leadership and Management, Molloy College, Garden City, NY August 2000 January 2003