Nicole Carlisle

Minneapolis, MN 55403
Ph: 763.438.xxxx nikcarlisle@gmail.com

OBJECTIVE
Motivated and detail oriented individual seeking a rewarding position with a community­oriented company where I can utilize my Customer Service and Supervisory experience to foster a team oriented environment and further company goals.

EDUCATION
Minneapolis Community and Technical College, Minnesota — A.S. in Education to be completed Aug. 2014 Anoka Ramsey Community College, Minnesota — Earned the equivalent of a minor in Music

WORK EXPERIENCE ACCOMPLISHMENTS
Front Desk Supervisor, First Service Residential
Minneapolis, Minnesota — April 2012 - Present ● Assist residents with concerns by answering phones, and dispatching caretakers as needed. ● ● ● Monitor guest parking lot and security cameras. Receive and log packages for residents. Oversee employee performance at my location. Learning Center Advisory Committee — Minneapolis Community and Technical College — September 2013 ­ Present Deans List — Minneapolis Community and Technical College — Spring 2013 Student Government Clubs Coordinator —  Anoka Ramsey Community College — August 2009 ­ January 2010 Phi Theta Kappa Honors Society — Minneapolis Community and Technical College — September 2013 ­ Present

Drop-in Child Care Attendant, YWCA - Midtown
Minneapolis, Minnesota — April 2012 - April 2013 ● ● Observed and monitored children's play activities. Read to children, and taught them simple activities like painting, drawing, handicrafts, and songs.

Retail Supervisor, Mestads Prom and Tuxedo
Edina, Minnesota — June 2010 - January 2012

Responsible for independently opening and closing the store, including handling money, supervising employees, and mediating customer complaints.

SKILLS
Over five years customer service experience. Completed a customer service training and certification course from Anoka Technical College — 2008 Over two years key holder experience. Level II College Reading and Learning Association Tutor certified. With over 50 hours volunteer tutoring

Assisted in selling and merchandising high­end prom gowns, booking and repairing tuxedos, measuring customers for formal wear, and following up with existing tuxedo parties

Assisted the Manager in taking inventory and checking on orders with our suppliers.

WORK­STUDY EXPERIENCE
English and College Success Strategies Peer Tutor, Minneapolis Community and Technical College
Minneapolis, Minnesota — October 2012 - Present ● Provide individual tutoring to students in the MCTC Learning Center. ● Assist students in improving academic achievement by meeting with them on a regular basis to clarify learning problems and work on study skills

REFERENCES
Available upon request.

Theatre Props Master, Anoka Ramsey Community College
Coon Rapids, Minnesota — January 2011 - March 2011 ● Independently compiled props for the spring play and worked with a creative team to bring the show to life. ● Responsible for organizing the prop shop, and identifying and purchasing needed items.

Student Life Assistant, Anoka Ramsey Community College
Coon Rapids, Minnesota — August 2010 - December 2010 ● Answered  questions and gave directions to other departments. ● Provided ushering, hosting, and other services for Student Life activities. ● Participated in some data entry on student surveys.