MNsure Board Takes Action to Improve Service for Minnesotans

Scott Leitz to be Named Interim Chief Executive Officer as MNsure Board Acknowledges Problems MNsure Board, Incoming CEO Says Organization Must Improve to Meet Goals, Enroll Minnesotans in Health Insurance ST. PAUL, Minn. – MNsure’s Board of Directors took action today to improve service for Minnesotans using the state’s health insurance exchange. The Board announced it has named Scott Leitz to the new position of Interim Chief Executive Officer while it conducts a national search for a permanent Chief Executive Officer. Leitz will oversee operational improvements to ensure the exchange works for Minnesotans and address the organization’s long-range planning needs. April Todd-Malmlov, Executive Director of MNsure, has stepped down. MNsure Board Chair Brian Beutner explained the new role and expressed confidence in Leitz saying, “The Board believes the organization is at a stage where it needs a CEO to manage both MNsure’s current challenges and position it for greater success in the future. Scott has been a proven leader at the Department of Human Services where he has managed a large and complex organization effectively. We are fortunate to have someone with his capabilities and his intimate understanding of MNsure available to step in quickly and lead us through these critical next few months.” Leitz outlined his immediate priorities, saying that his focus will be on partnering with health plans to make it easier for individuals to enroll in coverage and have insurance beginning January 1; moving quickly to identify, solve, and communicate problems impacting customers; and increasing transparency. “MNsure must do better. If there are problems or mistakes, we will acknowledge them and fix them,” said acting CEO Scott Leitz. “I look forward to working with MNsure’s talented team to make MNsure work for the people of Minnesota.” This change will position MNsure to focus on both the short-term need to fix key technology issues and its long-term mission of enrolling as many Minnesotans as possible in affordable healthcare. MNsure Board Chair Beutner thanked Todd-Malmlov for her work in launching MNsure and acknowledged the efforts of the many employees at MNsure who have worked around-the-clock over the past few months to further MNsure’s mission. The MNsure Board will hold its next board meeting later today on the first floor of 81 East 7th Street in downtown St. Paul, from 1:00 – 4:00 PM. The public is encouraged to attend.

Sign up to vote on this title
UsefulNot useful