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728 Old Joppa Road

Joppa, MD 21085


Challenging position that seeks an Internet professional, where skills in Web & Graphic Design,
Project Management, Internet Marketing, Customer Service & Video Production & Editing are
integrated to maximize users’ experience and provide company growth and development.

Hired global employees (Sydney, Mumbai & Prague) to assist in the creation of a new Internet
service. Results: Managed contractors through product development cycle to create the first
smart/social online alarm clock, Sleep.FM.
Crafted and hand coded Sleep.FM’s web design. Results: Web developer used design as blueprint to
code back-end, which ensured development requirements and deadlines were consistently met.
Guided graphic art direction and modified employee artwork using Photoshop. Results: Established
final designs for Sleep.FM’s user interface and marketing tools.
Marketed Internet start-up company, Sleep.FM to investors Results: Secured seed funding, legal,
accounting and mentoring services from the Philadelphia technology incubator, DreamIt Ventures.
Publicized company to high profile technology sites using social media tools. Results: Company
featured on , , & more!
Promote Sleep.FM to founders of and Results: Selected to present
Sleep.FM alongside Facebook & Microsoft at NY Tech Meetup to a crowd of 500; selected over 100s
of other Internet start-ups as a semi-finalist for the TechCrunch40 conference.
Retained and worked with patent and trademark attorney to research IP protection for Sleep.FM’s
Social Alarm Clock concept. Results: Received and reviewed 20 patents and made sound business
decisions in regards to patent and trademark filings for Sleep.FM.
Implemented personal marketing plan to find a career after college by accepting internships and
attending networking events such as National Association of Recording Merchandising. Results:
Among first three in graduating class to find successful career; selected by RCA Victor in New York
Demonstrated Business-to-Business sales and customer service communication skills for major
telecommunication firm. Results: Consistently met and exceeded sales & service metrics; recognized
as a top representative for Verizon in November 2006 and February 2007.
Exhibited ability for customer rapport and knack for selling business for cable company. Results:
Continually met and or exceeded sales quotas; chosen as one of 40 from 150 representatives to work
at higher commission level.
Demonstrated ability to learn quickly, sensitivity to deadlines, and talent for functioning in high-
pressure record industry environment. Results: Originally assigned as Assistant to two directors; and
after two months of employment an additional four new managers were added to responsibilities.

Creator & Founder

Sleep.FM – The Social Alarm Clock, Baltimore, MD 11/06 to 7/09
Duties consist of Web & Graphic Design; Project Management; Marketing; Video Production &
Editing; Public Speaking and Human Resources.
Business Sales Consultant
Verizon, Baltimore, MD 5/06 to 5/07
Handled large volume of business-to-business sales calls, setup new service, reviewed customer
accounts to up sell services, and resolved billing inquiries.
Customer Account Executive II
Comcast Corporation, White Marsh, MD 05/02 to 01/06
Answered inbound calls, sold cable packages, established email accounts and analyzed & resolved
customer issues with HD, DVR, digital, basic cable and billing.
Marketing Assistant
RCA/Victor Group, New York, NY 6 /01 to 11/01
Assistant to two directors and four managers; tracked weekly sales radio airplay and touring
information; maintained album budgets; coordinated business events and meetings; managed
volunteers during promotions; assisted in launch of website; acted as liaison among publicity, sales,
art, finance, legal and A/R; coordinated creation and delivery of TV, radio, Internet, and print
advertisers; drafted daily communications to artist managers, tour managers, venues and vendors.
Marketing Intern
Sony Music, Nashville, TN Spring 2001
Maintained client information on Microsoft Access; wrote articles for artists’ newsletters; assisted in
creation and implementation of record retail promotional contests.
Promotion & Marketing Intern
Mercury Records, Nashville, TN Fall 2000
Ordered, inventoried, and did mass mailings of promotional materials for radio stations.


Bachelor of Science in Information Technology Candidate

University of Baltimore, Baltimore, MD, 2010

Bachelor of Science in Recording Industry with Minor in Marketing

Middle Tennessee State University, Murfreesboro, TN, 2001


HTML, CSS, Photoshop, Javascript, MySQL, Adobe Captivate, Movie Maker, iMovie, Audacity, LAN,
WAN, DNS, DHCP, Dreamweaver, Microsoft Office, Vista, XP and Macintosh