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Doing Good in the A day in the life of A pilot mobile fish
Neighborhood invites Duke Postal Operations market rolls out this
faculty and staff to involves a flurry of month, and faculty and
donate money to activity at a warehouse, staff can order and pick
about 30 local where envelopes and up fresh fish on campus.
organizations and parcels are processed
programs. for delivery.

N E W S YO U CA N U S E :: Vo l u m e 4 , I s s u e 6 :: September 2009

‘A Place
of Great

ate last summer, Duke was sailing along smoothly. Brodhead said. “We’re here to promote excellence in academics, excellence

L A Duke doctor won the National Medal of Science. The USA men’s
basketball team, led by Coach K, won the Olympic gold. And the El
Greco exhibit opened at the Nasher Museum of Art.
in health care, to make Duke desirable to the best students, to make it the
employer of choice for people on faculty and staff. Now we have to do that
with a somewhat smaller budget. That’s the new reality, and we’re going to
Then, as President Richard H. Brodhead describes it, a “tidal wave” hit. get there through a number of cost-cutting measures that, we believe, will
“I’ve been keenly aware of the fact that at this time last year, none of us not harm the essential mission of Duke. When we announced in February
really foresaw the economic situation that was going to unfold,” Brodhead
that there would be no raises for university employees earning more than
said during a recent interview with Working@Duke.
$50,000, I had no idea what the response to it would be. But the Duke
“When you first get in this line of work, every bad thing that happens
seems like the end of the world, but after a while, you get used to the fact community recognized the necessity to be prudent with our resource in a
that institutions proceed toward their goals through changing circumstances way that we had not confronted for a long time. The university is here for
… you’ve got to keep trying to advance toward your goals under whichever the long run. We’re here for decades, centuries even. I can’t make promises
circumstances you are dealt.” for next year, but we will keep the interests and needs of our employees in
For this interview, Working@Duke asked you, our readers, to pose the the forefront as we make decisions about the budget, and we’ll be
questions. You submitted 50 questions, ranging from whether Brodhead transparent and open in communicating those decisions.”
or senior administration received a salary increase (no) to why the campus
stairwells aren’t colorful (didn’t make the final cut).
Here’s what employees asked, and what Brodhead, who recently Is there any sense that, in light of the current economy
completed his fifth year as Duke’s president, had to say: and Duke's financial situation, there will need to be cuts
d in employee benefits? Rumors are going around that the
education benefit for employee children will be reduced
The budget shortfall of $125M or eliminated.
John Witek, Continuing Studies
(result of endowment decline) was
identified last year and for the “Duke was just cited by the Chronicle of Higher Education as being one of
next 3 years. As a result, many the best employers in the country, and our benefits were one of the major
monthly-paid employees did not factors,” Brodhead said. “This is certainly not an area where we want to
receive a raise this year. Should we cut, but it is still too early to determine whether changes will need to be
made later to address our financial challenges.”
expect the same measure for the
next two years while inflation is
expected to increase? >> See BRODHEAD, PAGE 6
Bertrand Guillotin
International Center “Once we began to see the magnitude of the
budget challenge, we could not ignore it,”

2009, 2008, 2007 Gold Medal, Internal Periodical Staff Writing This paper consists of 30% recycled
2009, 2007 Bronze Medal, Print Internal Audience Tabloids/Newsletters post-consumer fiber. Please recycle after reading.
Newsbriefs Change of venue for Trading Post classifieds Peering at Picasso
Looking to rent a house or buy some used furniture? Trading Post For $5 – half off regular admission
classified ads have moved to a new location: the DukeList website at price – Duke faculty and staff can

n April, about 500 faculty and enjoy the Nasher Museum of Art’s
staff attended the Primetime Anyone can read the advertisements, and faculty and staff must groundbreaking exhibition, Picasso
employee forum to learn about the use their NetIDs to post ads on the list. Users can subscribe to regular and the Allure of Language.
effects of the economic downturn on updates through RSS feeds to Web browsers and RSS readers. The exhibition, which will be at
Duke. This month, Duke employees In addition to classifieds, DukeList also includes notices about the Nasher until Jan. 3, 2010, includes
have another opportunity to hear
volunteer and clinical research opportunities, ride shares and lost and 60 works in a variety of media by
an update about the situation from
found items. Picasso. The works illuminate his
Duke administrators.
deep and multidimensional interest
Executive Vice President Tallman
Trask III, Vice President for Human Fresh veggies all winter in writing and language.
The museum is also hosting the Yale University Art Gallery
Resources Kyle Cavanaugh and Vice Summer isn’t the only time to get crisp, fresh vegetables from local
farmers. following related free activities: Sept.
President of Finance Hof Milam will
Through LIVE FOR LIFE’s 10, 7 p.m. Picasso Film Series: The Man and His Work; Sept. 17, 6 p.m.
discuss Duke’s progress toward filling
a $125 budget shortfall during the Mobile Farmers Market, faculty Picasso Poetry Evening; Sept. 24, 7 p.m. Picasso Film Series: Blood of
Sept. 17 Primetime forum. and staff can continue to pre- a Poet and excerpts from Picasso and Dance.
This is a valuable opportunity for pay for a share of fresh
two-way dialogue – to hear directly produce throughout the winter Learning at lunch (and other times)
from senior university leaders and get months and pick up their The Office of Information Technology’s Learn IT @ Lunch series is
your questions answered. harvest each Tuesday at the back. The free, one-hour lunchtime seminars cover many technologies
September’s event marks the Sarah P. Duke Gardens. available at Duke – from Wikis to VoiceThread and more.
12th forum since Primetime Register by Sept. 20 to participate in the Upcoming seminars include “Online Training Opportunities at
launched in 2006 to enhance mobile market from October through March. Farmers and prices vary. Duke” September 23, and “Information Security? -- Easy” October 28.
internal communications. For more information, visit Sessions run from noon to 1 p.m. in RENCI Conference Room, OIT
The topic Sept. 17 is of concern Telecommunications Building (behind Perkins/Bostock Library).
to everyone at Duke. The university
has taken strategic steps in the past
Duke University and Health System among the best Registration is not required, but seating is on a first-come, first-
For the eighth consecutive year, Carolina Parent magazine has named served basis. Participants may bring a brown-bag lunch. For a full
year to reduce expenses, including schedule of seminars, visit
Duke University and Health System one of the top family-friendly
initiating a retirement incentive, For other training, faculty and staff can visit Duke’s Learning &
workplaces in North Carolina.
restricting salary increases and
The magazine published its annual family-friendly list in Organization Development website to discover the latest learning
implementing vacancy management
September, highlighting companies that offer benefits such as child opportunities for computer, management and other work skills. L&OD
to curtail hiring.
care assistance, generous time-off benefits, discount programs and courses range from two-hour “power sessions” that focus on specific
But, as you’ll hear in the update,
elder care to help employees maintain a healthy balance between functions like formatting and printing in Excel to two-day
Duke is not out of the woods. Its
demands of work and family. introductions to software programs.
investment portfolio lost more than
In another honor, and for the 20th year, U.S. News & World L&OD has added additional workshops this fall to help faculty
20 percent of its value during the
last six months of 2008, which will Report’s annual best hospital edition named Duke University Hospital and staff transition from Microsoft 2003 to Microsoft 2007 office
impact the University’s operating among the top 10 best hospitals in America. In the report, published in software. Dates and descriptions for all classes are available at
budget for the next three years. July, Duke tied for 10th place overall, and ranked among the top 10 in
One certainty: the deadline of eight of the 16 specialties measured.
June 2011. This is when the
university must have identified how Letters to the Editor must include name and contact information. E-mail letters to or mail them to Working@Duke Editor, Box 90496, Durham,
to address the $125 million shortfall. NC 27708. Fax letters to (919) 681-7926. Please keep length to no more than 200 words.

The Duke Economy – a Year Later
Primetime employee forum is Sept. 17
he “good old days” for the economy

T ended around this time last year when the
government announced plans to take over
mortgage giants Fannie Mae and Freddie Mac,
Lehman Brothers went bankrupt and the
Dow Jones Industrial Index plummeted nearly
3,000 points.
The downturn had a drastic impact on
Duke’s investment portfolio, which helps fund
the University’s operating budget. The portfolio
lost more than 20 percent of its value during the
last six months of 2008. In the last year, Duke
has taken steps to address the loss of income by
reducing its operating budget, which must be
$125 million less by June 30, 2011.
How much progress has Duke made toward
filling the budget shortfall in the last year? How
much money has been saved to date? And what
will the next two years look like?
Don’t miss the next Primetime quarterly During the Primetime employee forum in April, Provost Peter Lange, far left, Executive Vice President Tallman Trask III, Vice President
employee forum Sept. 17 when Executive Vice of Finance Hof Milam and Vice President of Human Resources Kyle Cavanaugh discussed the impact of the economic downtown on
Duke’s finances.
President Tallman Trask III, Kyle Cavanaugh, vice
president for Human Resources, and Hof Milam,
vice president of Finance, discuss these questions those unable to attend and posted afterward on do so in a thoughtful and planned way that helps
and take yours. The forum is noon to 1 p.m. iTunes U. mitigate the potential for large scale layoffs later.”
in the Bryan Center’s Reynolds Theater. Efforts to rein in expenses to date have Primetime is open to all faculty and staff.
Faculty and staff can submit questions included a retirement incentive initiative, Because there is limited parking available in the
in advance at the Primetime websites, restricted salary increases and a vacancy Bryan Center Parking garage, employees are management program to curtail hiring. encouraged to use University transit if possible.
The event will also be webcast live from the “About 60 percent of our operating budget is
Primetime website ( for people,” Cavanaugh said. “Ultimately, we must — By Paul Grantham,
Assistant Vice President,
find a way to reduce this expense, but we want to Office of Communication Services

Submit a question for Primetime at
What can reimbursement
accounts do for you?

uke faculty and staff members can protect

3. If your spouse loses his/her job, which of the following is 8. If you are married, to be eligible for your family to use a
part of their salary from taxes and keep not permitted with the dependent care reimbursement dependent care reimbursement account, your spouse must
more money in their pockets by signing up account? have a job, be looking for a job or be a full-time student.
a) contacting Human Resources within 30 days to stop True or False?
for reimbursement accounts during open or reduce contributions
enrollment for health benefits in October. b) moving money in the account to your bank account 9. Adult day care expenses for relatives are eligible for
Two reimbursement accounts are offered: reimbursement through your dependent care
4. It pays to carefully calculate how much money to set reimbursement account if:
one for health care costs; the other for dependent aside and protect from taxes because the Internal Revenue a. the dependent lives with you
care expenses. These accounts allow participants Service has a “use it or lose it” rule for these accounts b. the dependent is claimed on your personal income
to shelter some of their salary from taxes and use each year. taxes
it to pay for certain products or services. True or False? c. the care is primarily custodial (not medical)
Not sure how to use this tax-free money? 5. You can enroll in a health care reimbursement account
d. the care allows you (and your spouse, if married)
Take this quiz to learn the benefits of enrolling in to work
even if you don’t have health insurance through Duke.
e. all of the above
health and dependent care reimbursement True or False?
accounts. 10. How much is saved annually with reimbursement
6. The minimum amount you can deposit in a health accounts depends on:
care or dependent care reimbursement account each pay a) taxable income
1. If you meet eligibility requirements, a dependent care
period is: b) amount of money deposited in accounts
reimbursement account can be used to pay for pre-school
a) $5 for employees paid biweekly, and $10.83 for c) how well you forecast expenses
tuition and for many before-or after-school care programs
employees paid monthly d) all of the above
or summer day camp expenses for children under age 13.
b) $20 for employees paid biweekly, and $50 for
True or False? — Compiled by Marsha A. Green,
employees paid monthly
Office of Communication Services
2. Which item is not covered by a health care 7. Using the Wage Works debit card provided with a
reimbursement account? healthcare reimbursement account means you don’t have
a) contact lenses and eyeglasses to save receipts.
b) toothpaste True or False?
c) mileage for travel to and from health treatment
d) hearing aids
e) mail-order prescriptions
f) co-pays and deductibles required
by health insurance ANSWERS:
if your spouse is disabled; 9. e; 10. d.
g) over-the-counter cold medicine 7. False. Always save receipts to verify expenses you claim are an eligible expense; 8. True. However, there are special exceptions
1. True; 2. b; 3. b. You cannot withdraw the money from the account except for eligible expenses; 4. True; 5. True; 6. a;

Learn more about reimbursement accounts, visit

Employee giving campaign begins Sept.7
Doing Good in the Neighborhood strengthens communities
hen Duke’s expanded employee contribution Frankel’s pledge led her to other connections in

W program was unveiled last year as “Doing
Good in the Neighborhood,” Courtney
Frankel was among the first to pledge a
the community like delivering groceries from the
Durham Food Bank to the Walltown Neighborhood
Ministries for their food distribution.
contribution. “That experience introduced me to a Durham
She said she chose to support local healthcare neighborhood I had never spent time in,” said
clinics through a regular payroll deduction “because Frankel, who lives in Durham. “And I saw how the
I don’t like the thought of people not having access programs are directly benefiting people in the
to adequate healthcare.” community.”
“I hadn’t given through Duke before,” said Betty Henderson, business manager at Duke’s
Frankel, a physical therapist at the Center for Center for International Studies, had a similar
Living. “But I was struck by the variety of ways to experience.
give to the community directly.” “I’ve worked at Duke for 29 years, but never
Led by Phail Wynn Jr., Duke’s vice president of felt connected to the neighborhoods near campus,”
Durham and Regional Affairs, “Doing Good in the she said. That changed when she received a monthly
Neighborhood” invites faculty and staff to give e-mail of volunteer opportunities from the
directly to about 30 organizations and programs campaign. Soon, she found herself participating in a
supported through the Duke-Durham neighborhood clean up in Walltown.
Physician assistant Diane Davis weighs 6-year old Brian
Neighborhood Partnership and Duke’s Division of “I feel Duke needs to do as much as possible in Parada Rives during a check-up at the Lyon Park Clinic.
Community Health. The campaign also includes an these neighborhoods, and I’m glad to help,”
option to contribute to United Way agencies. Henderson said.
This year’s campaign begins Sept. 7 and runs Henderson and Frankel hope Duke employees HOW TO GIVE
through November. Last year, employees pledged join them in this year’s campaign by donating time • Pledge packets are being
more than $203,000 through the Doing Good in or money to improve the lives of people living in distributed to employees
the Neighborhood campaign. Unlike many and around Durham. through campus mail. Review
charities, the campaign does not deduct “I know times are tough,” Frankel said, “but and submit a pledge form.
administrative fees from employee contributions I’m actually looking forward to contributing more.” • Faculty and staff may also visit
before passing them to Duke-supported Henderson agreed. “I never know when to make a
organizations in local neighborhoods. This allows I’ll be the one needing help,” she said. “It creates a donation or volunteer.
100 percent of employee contributions to flow to good foundation in your life if you give to others
the community. while you can.”
— By Marsha A. Green
Writer, Office of Communication Services 3

VIDEO: See how your donations help at
A Day in the Life
t 5:15 a.m., Robyn Johnson stepped inside the quiet, dimly lit building off Hillsborough Road and flipped

A a light switch. Within a few minutes, the 10,000-square-foot warehouse, where all Duke mail passes, buzzed
with activity.
Envelopes zipped through a whirring sorting machine. Metal carts packed with parcels rattled as Duke Postal employees
pushed them to sorting areas and awaited the arrival of a U.S. Postal truck carrying morning mail.
“We jump right into high gear in the mornings,” said Johnson, a sorting supervisor who has worked a decade at
Duke. “It’s true what they say about rain, sleet and snow. The mail has to be delivered.”
A unit within Campus Services, Duke Postal Operations sorts, meters and delivers 12 million pieces of
mail annually for about 50,000 staff, faculty, students, departments and patients, making it one of the busiest
private postal operations in the state.
Duke Postal has evolved since the early 1980s when a handful of employees used index cards to address
and sort campus mail from the West Union building. Now, computers track parcels, machines sort letters,
scanners collect signatures for packages, and Duke mail carriers drive dozens of miles daily, delivering to
Duke offices across the university, health system and downtown.
“It’s been an incredible transformation,” said Mike Trogdon, director of Duke Postal Operations.
“Many people don’t realize that we’re the largest postal customer in the city of Durham, and we have more
technology and more routes than your average rural town post office in North Carolina.”

Sorting It Out
Just after 5:30 a.m., the first U.S.
Postal truck backed up to the loading
dock at the warehouse. A driver rolled metal
cages and cloth hampers filled with first-class
letters, scientific journals and other parcels into
the building.
Duke Postal Clerk Earl Robinson quickly
rolled the mail carts to the sorting area. Another
U.S. Postal truck was expected to bring more
mail in an hour.
“We have to hustle around here in the
mornings to get everything sorted, so carriers
can get their trucks loaded and get on the road,”
Robinson said.
Robinson, who joined Duke Postal in 2000,
Above: Carol Hawkins, Duke postal clerk, uses the
is among 11 members of the sorting team, which machine that sorts 13 envelopes per second. Right:
won an Auxiliaries teamwork award last year for Envelopes fly through a scanner.
customer service and troubleshooting.
Each day, the team sorts between 10,000 and 35,000 mail pieces by hand and machine.
A lot of mail from the U.S. Postal trucks goes to Duke Clerk like Carol Hawkins, who loads
stacks of first-class letters into a machine. The machine sorts letters for delivery based on
buildings and areas. Envelopes fly by, 13 per second, and land in designated bins. Hawkins and
other clerks bundle the letters and move them to the sorting station for fine sorting by hand, based
on campus box number.
“With the sorting machine, things go pretty smoothly and quickly,” Hawkins said. “It’s definitely a lot
faster than the old days when they sorted all the mail by hand.”

Mail Call
As an elevator opened on the fourth floor of the
Yoh Football Center, mail carrier David Snotherly
stepped out, pushing a dolly stacked with several bins
of mail.
“Good morning, David,” said Frances “Mickey”
Laws, an administrative secretary with Duke Football.
“We’ve got a few things for you.” She handed him
several letters.

David Snotherly, Duke mail carrier, hands a letter to football Coach David Cutcliffe.
Learn more about
rk Duke:
e of Duke Postal
“And I’ve got some goodies for you, too – and a piece of priority mail for Coach Cutcliffe,” Snotherly said.
Soon after, Snotherly handed an envelope to Coach David Cutcliffe.
“I can always tell when you’re bringing good news because you’re smiling,” said Cutcliffe, as he signed a
handheld scanner.
Snotherly, an 18-year Duke Postal employee, delivers to a West Campus route that includes athletics
departments, the Physics Building and Fuqua School of Business. He’s among about a dozen carriers who
collect and deliver mail at Duke.
For Snotherly, athletics is typically the busiest portion of his route.
“They usually warn me when they’ve got a lot of stuff going out, like when they send out basketball media
guides,” he said, hopping in a van outside Cameron Indoor Stadium. “That way I know to bring a dolly or cart.”

No Stamp Needed
As carriers deliver mail on campus, clerks at the warehouse
spend the afternoon sorting inter-department campus mail. These
are the memos, documents and other work-related correspondence
faculty and staff send to each other, typically in Inter-Department
Delivery envelopes.
While sorting envelopes, Zenaida Juntilla discovered one inter- BY THE
department envelope without a proper address. She set it aside,
finished sorting campus mail and used the search engine on Duke’s
website to find the campus box number for the Fuqua professor’s
name on the envelope.
9.5 million
“We do our best to track down the correct box number,” she Envelopes and parcels
said, “but things go a lot smoother when people remember to put a delivered
box number on all campus mail.”
Duke postal carriers collect inter-department campus mail 2.2 million
during morning and afternoon routes and take it to the warehouse Campus mail delivered
for sorting and delivery within 24 hours.
“For campus mail from morning routes,” said Trogdon, the 50,000
director of Duke Postal, “we usually manage to deliver it that Duke Postal
afternoon.” customers
Duke Postal Clerk Lamont Pearley sorts Inter-Department
Postmark: Duke Delivery envelopes.
At the end of the day, postal clerks at the warehouse
Total miles driven
processed outgoing U.S. mail from campus.
Metering clerk Victor Collins picked up first-class letters and fed them into a metering machine, which snapped
each day by carriers
up eight envelopes per second, stamping a postmark on each one.
“It’s crunch time,” Collins said.
He and four clerks processed all outgoing mail, in time for the U.S. Postal Service truck that arrived before
5 p.m. to collect mail and deliver it to Durham’s main post office. Collins rolled the last mail cart to the truck at the
large bay door. A driver hopped out, and rolled mail carts into the truck. Keep Your
Debra Bass, Duke Postal’s metering
supervisor, looked around the warehouse one
last time for the day. She flipped off the lights. Current:
“Another good day of work,” she said.
“And tomorrow we get to do it all over again.” Update your address
through Duke@Work,
— By Office of Communication Services
the employee
self-service website:

Metering Clerk Victor
Collins rolls a mail cart
at the end of a day.

postal services at

If you were given the opportunity What has been your greatest challenge at Duke, and how
(money and resources) to make did you prepare to address it?
only one change at Duke during
the next year, what would that “You might think I would say the lacrosse situation, or the economic
change be? downturn,” Brodhead said. “Those have indeed been challenging, and in a
very public way. But the greatest challenge of the university is to look into
“The most important thing we can do is the future and figure out how to advance the excellence in education, the
keep this university’s morale and confidence excellence in professional training, the excellence in the research and all the
high as we proceed with these budget social benefits that flow from that. The greatest challenge of any university is
issues,” Brodhead said. “We must protect
always to live up to its real potential, not just to continue doing what you are
Anne Comilloni the sense that we’re pursuing our most
doing. The thing that drew me to Duke is the fact that this is a university
Corporate Payroll Services important missions with great energy and
confidence. That’s the challenge of the with an appetite to do even better. This is a university where people look at
coming year: to promote the cause of education and all the good that the place and say, ‘Isn’t it amazing what’s been accomplished here in 80
society gains from research universities like Duke. If you could get me years?’ ” And instead of adding, ‘So let’s stop now,’ they want to figure out
a magic wand, and give me one wish, that would be it.” how can we go even further? Will people want the same thing from a college
education 20 years from now? In some ways, yes, but the great university is
the one that will already be asking, ‘What are the
Engagement with the world on many new things people are going to need to learn? What

levels stands as one of Duke’s The whole magic are the new skills people are going to need to
strongest selling points. In the next master? And how can we get ready to meet those
five years, what do you envision for of this university needs?’ And that’s just the challenge for the
President. Every day you have to deal with whatever
Duke in the marketing of distance is that it’s a place of problem is in front of you. But the deep challenge is,
Deirdre Wilson, Perkins Library great discovery and great how can you get people to work together to define
their sense of mission and priority, and then –
“The best learning is rooted in a teacher
minds. It’s also a place whether the wind is with you or against you – to
make some progress in that direction every day.”
looking you in the eye, knowing your name,
paying attention to you,” Brodhead said. “That
where people really have
will always be at the heart of the Duke a taste for putting their What keeps you focused and motivated?
educational experience. But, in the last 15 or
20 years, the power of the Internet to spread knowledge at the service Anonymous

education more widely has grown considerably.
Many of our schools already have distance of solving real problems “To tell you the truth,” said Brodhead, “I really
don’t need to worry about motivation. I’m a person
learning programs and the rest have plans for
them. These are valuable because they give you
in the world.” who loves teaching and learning. So all I have to do
a chance to reach a much larger audience, President Richard H. Brodhead is to walk on campus and turn my head in any
especially professional students who are not direction. I will see busy, smart, ambitious, focused
able to leave everything for a year or two and people of all ages going about their business in
come to campus. The new Cross-Continent MBA Program that Fuqua support of that great goal. That’s my idea of a great time. Every hour of the
launched this year is based on the idea that people will keep their jobs day, I leave this building to go somewhere – all over the place at Duke.
around the world. They’ll do the work of the program at night and on And after you’ve been here five years, you know a lot of people, and
weekends online, and then from time to time, they’ll get together with everybody knows you. You see people in all the different positions that
each other and with the faculty of the school. It’s all about getting the right
make the university work. For me, that’s all the motivation I ever need.”
balance of online learning with face-to-face learning. I never want anyone’s
relationship to Duke to just be a relationship to a computer screen.”
What would be your legacy
Can you speak to the steps you’ve at Duke?
taken to ensure the ongoing safety
“That’s a great question, but the answer is
of students, faculty and staff? up to history,” Brodhead said. “Universities
What resources are in place, and are eternal and enduring. Every Duke
what provisions have been made in President is handed what the university is at
the unfortunate event of a mass that moment, and then they get to work
disaster on campus or in the with it. I’ve emphasized affordability and
medical center? accessibility to education. The $300 million
Li-Chen Chin
Financial Aid Initiative was an important
“The tragedy at Virginia Tech really reminded International House goal, and we exceeded it thanks to the
Beth Stewart leadership and generosity of many people.
Duke Hospital
us that horrific, sudden and unexpected things
can happen at universities,” Brodhead said. I’ve also emphasized engagement and knowledge in the service to society;
“As a result, in these last few years, we’ve really spent a lot of time and effort that is, using what we do and learn at Duke to solve real world problems.
sharpening our emergency preparedness. I’m confident we can respond to and I’ve emphasized Duke’s rare and very pronounced sense of community.
recover from any emergency situation. We’ve developed processes, engaged The whole magic of this university is that it’s a place of great discovery
people from across the university and the health system, and generally raised and great minds. It’s also a place where people really have a taste for
the awareness of these issues among students, faculty and staff. We now have a putting their knowledge at the service of solving real problems in the
very comprehensive emergency preparedness plan and notification systems like world. It won’t be my legacy to create this kind of engagement, but it is
the outdoor warning sirens and text messaging. We’ve also done several
my responsibility to foster, to further it, to make sure it infuses everything
complex emergency simulations on campus. God forbid – may we always be
we do.”
safe from such things. But everyone has to take precautions, and we have taken
— By Leanora Minai
a lot in recent years.”
Editor, Working@Duke

Sustainable uke

From Coast to Fork

Scenes from Beaufort
and Core Sound.
Photos by Joshua Stoll.

Employees can order, pick up fish on campus
ost restaurant servers can Stoll and fellow students got of the food, compared with seafood

M recite daily specials and name
favorite dishes. But there’s one
question, Tracey Koepke says, that
started by locating a seafood
distributor in Beaufort, N.C. with a
track record of working only with
that might be processed overseas and
then shipped to the U.S., leaving a
larger carbon footprint. Those with
often stumps even the savvy waiters: fishermen who abide by legal and adventurous palettes also were eager
Where does the food come from? sustainable commercial fishing to find new favorites.
As someone committed practices. “One of the benefits is the
to reducing her impact on the Duke’s program works like the process of experimentation,” said
environment, Koepke, a marketing Mobile Farmers Market: participants Koepke, the health system marketing FRESH CATCH
manager for the Duke University buy shares of a weekly catch brought in manager. “Whatever they provide in
Health System, strives to eat by fishermen from the Pamlico Sound, my share I will find a way to cook To sign up, visit
regionally-raised foods. Core Sound and Atlantic Ocean off with it.”
She will start adding a little the Carteret County coast, about three A central theme, Stoll said,
protein to her locally-made plate by and a half hours from Durham. is really to educate the community or e-mail
participating in a new pilot program The mix will include seven types and support local fishermen,
that offers faculty and staff a chance of seafood, including regional species specifically those who are using more
to order and pick-up fresh fish on such as spot, black drum, mullet and environmentally sound practices for
campus. triggerfish for $7.50 a pound. their work.
“I’m excited at the prospect of Each week, a fisherman will drive “We see this as a wonderful
getting access to fresh seafood, and a refrigerated truck to a parking lot at opportunity to start a dialogue with
trying different species I’ve never tried the Sarah P. Duke Gardens to hand people about sustainability, local food
before because they’re not available out two- to four-pound packages of and health,” he said. “I think there
here,” Koepke said. fish, whole or filleted – whatever the are a lot of misperceptions, and we
The newly formed Walking Fish buyer’s preference. The packages will want to move that conversation
Community-Supported Fishery at come wrapped in plastic and ice, and forward.”
Duke is launching the 12-week participants will also receive insulated — By Samiha Khanna
program in September to bring bags to keep their catch cold on the Working@Duke Correspondent
employees bundles of fresh flounder, ride home.
shrimp, clams and other seafood Faculty and staff may sign up for
caught right off the Carolina coast. the program this month but space is Read More About Food
The initiative is a pilot project of limited to 200 to 250 on a first-
Duke’s student chapter of the come, first-serve basis. The first “Animal, Vegetable, Miracle:
American Fisheries Society. truckload arrives Sept. 17. For more A Year of Food Life” by Barbara Kingsolver
“We were looking for a project about signing up, go to
that was connected to fisheries and or e-mail “Coming Home to Eat:
conservation, but also would give us The Pleasures and Politics of Local Foods” by Gary Paul Nabhan
the opportunity to engage the Many employees said they
community more,” said Joshua Stoll, wanted to try the program because it “The Omnivore’s Dilemma:
a graduate student at the Nicholas offered heart-healthy, freshly caught A Natural History of Four Meals” by Michael Pollan
School of the Environment and seafood at better prices than they
member of the fisheries society. could find locally. Others were
encouraged by the relatively short trip
Stay informed about sustainablility at

Editor: Leanora Minai
(919) 681-4533
“With charitable donations down across the country, what
are you doing to support your neighborhood or community
Assistant Vice President:
during the recession?”
Paul S. Grantham

(919) 681-4534
When it comes to community service, there are two areas I’m very passionate about. I’m a huge supporter of Carolina Ballet, a world-class dance company. I donate some money
and my time to work in their box office. I also donate to the Nearly New Shoppe because they
Graphic Design & Layout: take donations and sell them to the Durham community. They take that money and use it for
Paul Figuerado medical school scholarships at Duke. That’s a good cause because they’re helping to pay for
people to go to med school who couldn’t afford it otherwise.”
Photography: Bryan Roth, Office of Tamara James

Got a
Communication Services; and Duke Director, Ergonomics Division
University Photography. 16 years at Duke

“ story
Working@Duke is published monthly I’ve volunteered at a shelter in Durham. It’s a good way
by Duke’s Office of Communication to interact with people who need help. It really just
Services. We invite your makes you feel good to help people because that’s what life’s all
feedback and suggestions for about. If you can help one person, then that’s a good thing.”

future story topics. Roderick Johnson
Food service worker, Duke Dining
Please write us at 29 years at Duke or
Working@Duke, Box 90496, Write
705 Broad St., Durham, NC 27708

Call us at (919) 684-4345.
I recently donated clothing and some household items to
Send faxes to (919) 681-7926.
the Salvation Army because a lot of families are struggling or Call
financially as a result of the economic crisis. I think that if we all 681-4533
do our small part to help out, it can go a long way to addressing
the needs of the community.”
Tyson Brown
Postdoctoral fellow, Center for Aging and Human Development
1 year at Duke
Join the Facebook fan
— By Bryan Roth page for the Working@Duke
Writer, Office of Communication Services publication at


Breaking It Down
Cost: $99 inclusive
Bed and breakfast at Duke
What you get: A double estled in the pine trees behind Duke’s Fuqua School of Business sits a hidden treasure: the R. David Thomas Executive
Conference Center, which includes a hotel that offers a $99 “bed and breakfast” special for Duke employees.
occupancy room (rollaway
beds available); one buffet “Most folks don’t even know there is a 111-bed hotel on campus,” said
breakfast Ken Lile, general manager. “And those who do know of us think we are
only here for conferences. We aim to change that with our employee
Available: most nights, room rate special.”
except graduation weekend Jonathan Anderson, an assistant coach for Duke’s baseball team, was
the first employee to take advantage of the discount, using it for his
Reservations: father when he visited Duke for a baseball tournament in May.
(919) 660-6400 or e-mail
“My dad loved the convenience of being right on campus, and that’s one reason he’ll stay there again next season,” Anderson said. “But he
Be sure to identify yourself also loved that the entire staff was so friendly … And I loved being
as a Duke employee. able to go hang out with him in the Center’s lounge when it was
raining. They have snacks, big TVs, games and pool tables. I can’t
provide all of that at my apartment.”
The $99 special includes a double occupancy room and one all-you-
can-eat breakfast buffet, prepared by Chef Stacey Grisham. The
Center also offers Duke employees a 33 percent discount on lunch:
$12 instead of $18. Stacey Grisham, chef at the R. David Thomas Executive Conference
Center, flips an omelet for a breakfast patron. On a busy morning,
Grisham creates eclectic daily menus that feature as much organic
Visit food and local produce as possible and mixes southern favorites with
the kitchen staff cooks more than 50 dozen eggs to serve along
with other breakfast delights.
discounts international entrees, including Indian vegetarian dishes.
for a list of discounts “But I also do Philly steaks and Angus burgers,” Grisham said. “Once I brought in my collection of nearly 100 hot sauces
for the 2009 MBA class to try with a custom wing bar request.”
available to — By Marsha A. Green
Duke employees. Writer, Office of Communication Services

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