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CacheFlow 600/700 Series Installation Guide

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CacheFlow 600/700 Series Installation Guide
CacheFlow Inc. 650 Almanor Avenue (408) 220-2200 Voice (408) 220-2250 FAX

Sunnyvale, California 94086 (888) 702-3569 Technical Support info@cacheflow.com www.cacheflow.com

Information contained in this document is believed to be accurate and reliable. However, CacheFlow Inc. assumes no responsibility for its use nor for any infringements of patents or other rights of third parties which might result from its use. CacheFlow Inc. reserves the right to change product specifications at any time without notice.

Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, might cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user are required to correct the interference at their own expense.
CacheFlow is a registered trademark of CacheFlow Inc. All other product names and services identified in this documentation are trademarks or registered trademarks of their respective companies and are used throughout this documentation in editorial fashion only for the benefit of such companies. No such use, or the use of any trade name, is intended to convey an endorsement or other affiliation with CacheFlow Inc. Copyright 1999 – 2000 CacheFlow Inc. All rights reserved worldwide. No part of this document might be reproduced by any means nor translated to any electronic medium without the written consent of CacheFlow Inc. Printed in U.S.A. Document Number: 231-01757 8/2000

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Contents
CacheFlow® 600/700 Series Installation Guide .......................................i
Contents .................................................................................................................... iii Document Conventions........................................................................................... vii Graphics Quality Viewing .PDF Files................................................................ vii Chapter 1 - Key Features of CacheFlow 600/700 Series Content Accelerators ... 1 Serial Port ............................................................................................................ 2 Network Adapters ................................................................................................ 3 Front Panel Configuration ................................................................................... 4 CacheOS and CacheOS Server Edition Operating Systems ................................ 4 Chapter 2 - Installing CacheFlow 600/700 Series Content Accelerators.............. 5 Unpacking CacheFlow 600/700 Series Content Accelerators.............................. 5 Safety Instructions ............................................................................................... 6 Installing CacheFlow 600/700 Series Content Accelerators in an Equipment Rack ..................................................................................................................... 6 Powering Content Accelerators On and Off ........................................................ 7 Using the Front Panel LCD and Joystick...................................................... 7 Viewing Disk Drive Activity ........................................................................ 8 Chapter 3 - First-Time Setup of CacheFlow 600/700 Series Content Accelerators .................................................................................................................................... 9 Connecting to Content Accelerators .................................................................... 9 Connecting to Content Accelerators Using a Serial Terminal .................... 10 Connecting to Content Accelerators Using a PC .........................................11 Initial Network Configuration Using a Direct Connection ............................... 12

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CacheFlow 600/700 Series Installation Guide
Initial Network Configuration Using the Front Panel LCD and Joystick .......... 15 Logging on to the Content Accelerator .............................................................. 16 Chapter 4 - Configuring CacheFlow 600/700 Series Content Accelerators ....... 17 Accessing the Command Line Interface (CLI) .................................................. 17 Accessing the Web Interface.............................................................................. 19 Configuring a Network Adapter......................................................................... 20 Adding DNS Servers ......................................................................................... 22 Split DNS Support ...................................................................................... 23 Setting the CacheFlow 600/700 Name............................................................... 25 Setting CacheOS System Time .......................................................................... 27 Where to Go From Here .................................................................................... 30 Security Considerations ..................................................................................... 31 Chapter 5 - Troubleshooting .................................................................................. 33 Testing CacheFlow 600/700 Series Content Accelerators ................................. 33 Cannot Access the Serial Console...................................................................... 33 CLI Session Times Out ...................................................................................... 33 CLI Limited to Four Sessions ............................................................................ 34 Web Interface is Not Accessible ........................................................................ 34 Web Interface Username and Password Fail...................................................... 35 Web Interface Applets Not Displayed................................................................ 35 Web Interface Java Errors Occur ....................................................................... 35 Client HTML Requests Fail ............................................................................... 36 Client HTML Responses Are Slow.................................................................... 37 Appendix A - Electrical and Environmental Specifications................................. 39

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Table of Contents
Regulatory Statements ....................................................................................... 40 Index ........................................................................................................................ 49

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Chapter 1 . with these key features: CacheFlow 600/700 Series Content Accelerators contain these key features: Model CA-610 CA-615 CA-625 CA-645 SA-710 SA-725 SA-745 Operating System CacheOS CacheOS CacheOS CacheOS CacheOS Server Edition CacheOS Server Edition CacheOS Disk Drives 1 x 4 gigabyte IDE 1 x 18 GB UltraWide SCSI 2 x 18 GB UltraWide SCSI 4 x 18 GB UltraWide SCSI 1 x 20 GB IDE 2 x 18 GB UltraWide SCSI 4 x 18 GB Ultra- Network 2 x 10/100 Base-T Ethernet 2 x 10/100 Base-T Ethernet 2 x 10/100 Base-T Ethernet 2 x 10/100 Base-T Ethernet 2 x 10/100 Base-T Ethernet 2 x 10/100 Base-T Ethernet 2 x 10/100 Base-T Memory 128 MBs 384 MB 768 MB 1 GB 512 MB 1 GB 1 GB 1 . In addition.Key Features of CacheFlow 600/700 Series Content Accelerators This Installation Guide provides general instructions for installing. you can use the included Troubleshooting procedures to verify that your system is installed and operating properly. This Installation Guide applies to the Content Accelerators listed in this table. configuring and using CacheFlow 600/700 Series Content Accelerators.

CacheFlow 600/700 Series Installation Guide Operating System Server Edition Model Disk Drives Wide SCSI Network Ethernet Memory Visit the CacheFlow Web site for the latest support bulletins and technical notes. CacheFlow 600/700 Series Content Accelerators are Web-caching appliances that accelerate Internet response performance time. if you choose to do so. Figure 1-1 A CacheFlow 600/700 Series Content Accelerator Serial Port You can use the serial port connector for the initial setup. CacheFlow 600/700 Series Content Accelerators support traffic loads of up to 45MB/s. 2 .

Key Features of CacheFlow 600/700 Series Content Accelerators Figure 1-2 The serial port connector Network Adapters CacheFlow 600/700 Series Content Accelerators have two full-duplex. The adapter to the left is Ethernet 0 and the adapter to the right is Ethernet 1. Figure 1-3 Connectors for built-in network adapters 3 . auto-sensing Ethernet network adapters supporting 10/100 Base-T connections.

CacheFlow 700 Series Content Accelerators run the CacheOS Server Edition™ operating system. Figure 1-4 Front panel configuration CacheOS and CacheOS Server Edition Operating Systems CacheFlow 600 Series Content Accelerators run the CacheOS™ operating system.CacheFlow 600/700 Series Installation Guide Front Panel Configuration Using the front panel LCD and joystick is the quickest method for setting the Content Accelerator’s initial network configuration and connecting it to the network. 4 . Refer to the CacheOS Management and Configuration Guide or to the CacheOS Server Edition Management and Configuration Guide for additional information.

Chapter 2 . install and operate CacheFlow 600/700 Series Content Accelerators. contact your CacheFlow Customer Service representative. When you receive your unit. verify that the following items are contained in the shipment: Item CacheFlow 600/700 Series Content Accelerator AC Power Cord Serial Cable CacheFlow 600/700 Series Installation Guide Quantity 1 1 1 1 If any of the items are missing or damaged. 5 .Installing CacheFlow 600/700 Series Content Accelerators This chapter describes how to unpack. assemble. Unpacking CacheFlow 600/700 Series Content Accelerators CacheFlow 600/700 Series Content Accelerators are shipped fully assembled.

Rack-mounting safety instructions • • • Verify that the rack is rated to support the installed equipment. CacheFlow 600/700 Series Content Accelerators weigh from 17. the Content Accelerator must be secured to the rack by using either the middle mounting holes or both the front and rear mounting holes on both the left and right sides. 6 .CacheFlow 600/700 Series Installation Guide Safety Instructions Following these safety instructions will minimize the risk of personal injury or equipment damage. The rack must allow sufficient space to provide adequate air circulation.5 to 23 pounds. Installing CacheFlow 600/700 Series Content Accelerators in an Equipment Rack Depending upon the model type. General safety instructions • Follow all warnings and instructions marked on the product and included in this manual. At a minimum. You can also use any of the unused mounting holes on the sides to further secure the unit to the equipment rack. Allow a minimum three-inch clearance in front of and behind the unit. Ensure that the unit’s weight is distributed properly.

Pressing the joystick up or down in Edit Mode increments or decrements the numeric value. Press the power supply switch on the back of the unit to OFF. This is called “Joystick Enter”.Chapter 2 .Installing the 600/700 Series Content Accelerators Powering Content Accelerators On and Off Follow this procedure to power cycle CacheFlow 600/700 Series Content Accelerators. Note the following when using the joystick • • Pressing the joystick inward for one second switches the system LCD between Edit Mode and Review Mode. To power off CacheFlow 600/700 Series Content Accelerators 1. This section details operation of the joystick for inputting configuration settings. Press the power supply switch on the rear of the unit to ON. 7 . and verify that the unit powers down. To power on CacheFlow 600/700 Series Content Accelerators 1. Figure 2-2 Power switch for the CacheFlow 600/700 Series Content Accelerator Using the Front Panel LCD and Joystick Using the front panel LCD and joystick is the quickest method for setting the Content Accelerator’s initial network configuration and connecting it to the network.

Once the machine completes its powering-on sequence. Pressing the joystick up or down in Review Mode cycles the display through the list of current network settings. the cursor does not blink. Note When the system is in Edit Mode. Viewing Disk Drive Activity The Disk Drive LED flashes when a hard drive is accessed. When the system is in Review Mode. the cursor blinks. you’ll see a series of screens displaying various network system statistics.CacheFlow 600/700 Series Installation Guide • • Pressing the joystick to the left or to the right in Edit Mode moves the cursor between fields. Figure 2-3 Disk Drive LED 8 .

is to use the front panel LCD and joystick. the Content Accelerator can be connected to the network. because no additional equipment is required. unless only one interface is available. tasks are described by using both interfaces. 9 . this initial configuration must be performed.First-Time Setup of CacheFlow 600/700 Series Content Accelerators CacheOS and CacheOS Server Edition have two user interfaces: a Graphical User Interface (GUI) and a Command Line Interface (CLI).Chapter 3 . Connecting to Content Accelerators Because a new Content Accelerator does not yet have a network or administrator configuration. The quickest and simplest way to set up the Content Accelerator’s initial network configuration and connect it to the network. Either interface can be used to perform management and maintenance tasks. In this reference. You can also perform this task by using a direct connection between the Content Accelerator and one of the following: • • Stand-alone serial terminal PC with an available serial (COM) port After the initial network configuration has been accomplished. Most tasks can be performed by using either the GUI or CLI.

Turn on the serial terminal and verify the terminal is set as follows • • • • • 3. To connect using a stand-alone serial terminal 1. Baud rate: 9600 bps Data bits: 8 Parity: none Stop bits: 1 Flow control: none • Smooth-scroll: disabled Turn on the Content Accelerator Once the system has finished booting. ********** SYSTEM STARTUP TEMPORARILY SUSPENDED ********** Press “enter” three times to activate the setup console 5. Connect the serial terminal’s cable to the Content Accelerator’s serial port. a configuration alert is displayed.CacheFlow 600/700 Series Installation Guide Note When you connect the Content Accelerator to a PC serial port. Press Enter three times to activate the setup console. 2. use the serial cable supplied with the system. because no PC serial port issues become involved. If you connect the Content Accelerator to a stand-alone serial terminal. System startup cannot continue until the missing IP addresses are provided. 4. ******************* CONFIGURATION ALERT ******************* One or more IP addresses have not been configured. 10 . use the cable connected to the serial terminal. Connecting to Content Accelerators Using a Serial Terminal This method for performing initial system setup is straightforward.

2. 11 .First-Time Setup of a Content Accelerator Once this prompt appears. ******************* CONFIGURATION ALERT ******************* One or more IP addresses have not been configured. a configuration alert is displayed. System startup cannot continue until the missing IP addresses are provided. the connection should be problem free. 5. Once this prompt appears. and start a terminal emulator such as HyperTerminal and connect to the serial port to which you attached the cable. Connecting to Content Accelerators Using a PC If the PC is using standard serial port settings. 3. Be aware that this method for performing initial system setup can be complicated by nonstandard PC serial port settings. Connect the supplied serial cable between an available serial port on the PC and the Content Accelerator’s serial port. Baud rate: 9600 bps Data bits: 8 Parity: none Stop bits: 1 Flow control: none • Smooth-scroll: disabled Turn on the Content Accelerator Once the system has finished booting. Boot the PC. the system is ready for initial network configuration. Verify that the serial port is set as • • • • • 4.Chapter 3 . To connect using a PC 1. the system is ready for initial network configuration. ********** SYSTEM STARTUP TEMPORARILY SUSPENDED ********** Press “enter” three times to activate the setup console 6. Shut down the PC. Press Enter three times to activate the setup console.

At the IP gateway prompt. If you type y. 2. Establish communications with the Content Accelerator. Type the number of the adapter to configure. After the initial configuration is completed. a Configuring adapter [0] prompt is displayed. Enter a console username and password. 12 . 7. 10. If you have more than one network adapter installed. 3. the console username and passwords should be given only to those who will administer the Content Accelerator. At the IP subnet mask prompt. and the enable password as prompted. you can configure network and user account settings. To perform an initial network configuration 1. you are prompted to enter information about the workstation(s) to which access should be restricted. If you type n. At the DNS server prompt. you are prompted to enter these values again. At the prompt to change the Content Accelerator’s IP addresses. 9. type y. type the address of the DNS server on the network. the Content Accelerator can be connected to the network. 8. At the IP address prompt. type the IP address reserved for the Content Accelerator. type the address of the gateway on the network. type y or n as appropriate. 5. 4. Important To prevent unauthorized access to the Content Accelerator. type the subnet mask for the IP address.CacheFlow 600/700 Series Installation Guide Initial Network Configuration Using a Direct Connection Once you have used one of the methods mentioned above to establish direct communication with the Content Accelerator. as appropriate. detailed in the previous section. At the prompt to restrict access to an authorized workstation. CacheOS displays a summary of the IP address information that has been entered. type y or n. At the prompt to create a console user account. 6.

********** SYSTEM STARTUP TEMPORARILY SUSPENDED ********** Press “enter” three times to activate the setup console Welcome to the CacheOS Setup console ---------------------.25.47 IP subnet mask [0.(page 2 of 4) --------------------DIRECTIONS: You can connect to the command line interface or Web interface to perform additional management tasks.0. System startup cannot continue until the missing IP addresses are provided.0.0.0.0]: 10.Chapter 3 .25.255.36. After assigning the IP addresses you can connect to the command line interface or Web interface to perform additional management tasks.0.0.25. Session Example ******************* CONFIGURATION ALERT ******************* One or more IP addresses have not been configured.2 You have entered the following IP addresses: IP address: 10.255. IP address [0.0 IP gateway [0.0. 13 .0 IP gateway: 10.First-Time Setup of a Content Accelerator The Initial Network Configuration is now complete.1 DNS server [0.0.36.25.0]: 255.25.25.47 IP subnet mask: 255.1 DNS server: 10.0.0]: 10.0.(page 1 of 4) --------------------DIRECTIONS: This setup console is used to assign IP addresses to the CacheOS device.0.0.2 Would you like to change any of them? Y/N [No]n ---------------------.0.0.0]: 10.

47 To connect to the Web interface. Would you like to create a console user account now? Y/N [Yes]y Enter console username: Admin Enter console password: ***** Verify password: ***** Enter enable password: ***** Verify password: ***** ---------------------.(page 4 of 4) --------------------The CacheOS device has been successfully configured to use IP address: “10.25. go to the following location with your Internet browser: 14 . Would you like to restrict access to an authorized workstation? Y/N [No]n ---------------------.25.CacheFlow 600/700 Series Installation Guide WARNING . To connect to the command line interface.36. This setup console allows you to add one IP address to the list of authorized workstations (additional workstations may be configured later from either the command line interface or Web interface).47” You can connect to the command line interface or Web interface to perform additional management tasks. identified by their IP address.access to the CacheOS device is currently unrestricted and it may be configured by unauthorized persons.36. The CacheOS device can currently be accessed from any workstation. open the following location from your Telnet application: 10.(page 3 of 4) --------------------DIRECTIONS: Access to the command line interface and Web interface can be restricted to specific workstations.

At the PIN prompt. Note When the system is in Edit Mode. Note The PIN is set using the security command in the CLI. 4. the PIN must be provided before any changes to the system configuration are allowed through the joystick interface. 3.Chapter 3 . A help screen appears. press Joystick Enter. When the system is in Review Mode. 2. Press the Joystick down to begin defining network settings.47:8081/ The CacheOS device is password protected and may be accessed from any workstation.CONFIGURATION COMPLETE -----------------Press Enter three times to activate the serial console Initial Network Configuration Using the Front Panel LCD and Joystick Using the front panel LCD and joystick is the quickest method for setting the Content Accelerator’s initial network configuration and connecting it to the network. When the Push to configure prompt appears. Once set. the cursor does not blink.36.25. Note that front panel setup only allows configuration of basic network IP addresses. Power the system on. A PIN is not entered at this point because one has not yet been assigned to the Content Accelerator.First-Time Setup of a Content Accelerator http://10. To perform initial network configuration using the front panel LCD and joystick 1. press Joystick Enter. ---------------. 15 . the cursor blinks.

After all of your changes are made. such as HyperTerminal. If you have forgotten the username or password. 6. to access the CLI. confirm your entries by pressing the joystick as the system requests. and the enable password can be set to restrict access to the privileged mode configuration options. The CLI uses two passwords: The CacheOS or CacheOS Server Edition console password is required to establish a connection to the interface. If you connect by using a serial terminal emulator. press the joystick in the direction the system indicates. switching from Review Mode to Edit Mode and back as needed. Press the joystick down to display the next setting. Switch to Edit Mode by pressing Joystick Enter. down or sideways. If you connect by using Telnet. you can use a Telnet application or a serial terminal emulator. you can reset them by using the Setup console. If you choose to review your entries before confirming them. 7. Continue entering requested information. switching back to Review Mode when done. you are prompted for a password only after you issue the enable command. Logging on to the Content Accelerator After the Initial Network Configuration is complete and the Content Accelerator has been connected to the network. 16 .CacheFlow 600/700 Series Installation Guide 5. Enter the requested information by pressing the joystick up. you are prompted for the console username and password entered when you initially configured the Content Accelerator.

you can use the CacheOS or CacheOS Server Edition Web interface or command line interface (CLI) to configure Content Accelerators. When you initially configure CacheFlow 600/700 Series Content Accelerators. you must first connect a terminal to the Content Accelerator’s serial port. perform the following tasks • Configure the network adapters • • • Add DNS servers Set the CacheFlow 600/700 Series Content Accelerators name Set the CacheOS time Accessing the Command Line Interface (CLI) The CLI allows you to manage and configure the Content Accelerator by using a Telnet connection or the Serial console. Once the unit is installed through the Serial console and Setup console. To access the Serial console. 17 .Chapter 4 .Configuring CacheFlow 600/700 Series Content Accelerators This chapter describes how to configure CacheFlow 600/700 Series Content Accelerators for your environment by using CacheOS or CacheOS Server Edition. The Serial console allows you to access the Setup console.

Seconds remaining until the default system is booted: 0 Booting "Version: 3. ******************* CONFIGURATION ALERT ******************* One or more IP addresses have not been configured. verify that the terminal configuration is valid.99 Release id: 13141 v3_1 The default boot system is: 1: Version: 3. If the Serial console is not displayed. press the Enter key on the terminal three times to access the Serial console. there is a delay while it performs a system check. As the device boots.99 Release id: 13141 v3_1 Press the space key to select an alternate system to boot. System startup cannot continue until the missing IP addresses are provided. informational messages are written to the screen.1. Example: Serial Console Starter Starter Version 1. depending upon the amount of memory and the number of disks installed. The configuration alert shown in the following example is only displayed the first time the system is booted (before the system receives an IP address and so on).1.3 This machine has the following bootable systems: 1: Version: 3.1. It might take up to one minute for the Content Accelerator to start. the following information is displayed. when the system is configured improperly or when the system is restored to defaults. When the boot sequence is complete. ********** SYSTEM STARTUP TEMPORARILY SUSPENDED ********** Press "enter" three times to activate the serial console Important When prompted.99 Release id: 13141 v3_1” This is a system with machine id 0000FFFF06DA8942.CacheFlow 600/700 Series Installation Guide When you power on the Content Accelerator. 18 .

statistics applets and documentation.47. From the home page. if the IP address configured using the Serial console was 10. Port 8081 is the default management port.36. Javabased application that allows you to manage.25. Go to the IP address of the Content Accelerator by using your Web browser and specify port 8081. Figure 4-1 Web Interface Home Page 19 . For example. you can access the management applets.47:8081 in your Web browser. The Web interface is supported with a complete online help facility to assist you in defining the various configuration options. The Web interface is composed of a set of Web pages and Java applets stored on the Content Accelerator. enter the URL http://10. CacheOS acts as a Web server on the management port to serve these pages and applets.Chapter 4 – Configuring 600/700 Series Content Accelerators Accessing the Web Interface The Web interface is a powerful. The Web interface is described in detail in the CacheOS or CacheOS Server Edition Management and Configuration Guide. configure.36. monitor.25. and upgrade the Content Accelerator from any location.

CacheFlow 600/700 Series Installation Guide Configuring a Network Adapter You can use either the Web or Command Line interface to configure the Ethernet adapter(s) in your Content Accelerator. Enter your changes and click OK to close the Advanced Settings dialog. Click Apply to save changes. 4. To configure a network adapter 1. Select the Gateways tab and add a default IP gateway address for the adapter. refer to the Using Multiple IP Gateways section in this chapter. For information related to adding a gateway. 6. Enter the IP address and subnet mask for the adapter. 5. 2. To configure link settings or restrict inbound connections for the adapter. Important The IP gateway specified applies to all network adapters in the system. Select Management from the CacheOS home page. 20 . 3. if needed. a single adapter is configured. click Advanced Settings. In this example. Select an adapter from the adapter drop-down list. Repeat the configuration process.

Open a terminal session with the Content Accelerator and type your Username and Password. 21 . The prompt changes to (config interface 0). type enable and type your Password. 2. At the command prompt. when prompted. At the command prompt. type interface 0. At the command prompt.Chapter 4 – Configuring 600/700 Series Content Accelerators Figure 4-2 Configuring a network adapter To configure a network adapter using the CLI 1. 4. 3. when prompted. type configure terminal.

if one is defined. is as follows: The first primary DNS server is always tried first. and then alternate DNS servers. 7.36.0. If at any time a “Name not found” response is received as CacheOS works its way through the DNS server list. CacheOS behaves as described in the preceding paragraph. CacheOS attempts to connect through the first alternate DNS server.47 to set the adapter IP address. If the end of the DNS server list is reached without a connection.0 to set the subnet in which the Content Accelerator’s IP address is located. Type exit to return to the (config) prompt. or return an error to the client.” CacheOS attempts to connect through the list of primary DNS servers.” If the first alternate DNS server also responds with “Name not found. or the end of the DNS server list is reached. an error is returned to the client. If no alternate DNS servers have been defined. Type ip-address 10. until a connection is made. When a valid connection is made. Type subnet-mask 255. no further attempts are made to contact any other DNS server for the request. an error is returned after the first primary DNS server returns “Name not found. Adding DNS Servers A single primary DNS server is entered by using the Setup console when initial system setup is performed.255. If the response from the first primary DNS server is nothing. or anything other than “Name not found. the method CacheOS uses to determine when to failover to the next DNS server. If you have more than one DNS server defined. If the response from the first primary DNS server is “Name not found”. You can also define single or multiple additional primary and alternate DNS servers after initial setup is complete.25. and no other connections are attempted for the request. in the order defined in the Web or CLI Management console. 22 .” an error is returned to the client.CacheFlow 600/700 Series Installation Guide 5. and no other connections are attempted for the request. 6.

At the command prompt. To enter an additional primary DNS server using the CLI 1. 4. At the command prompt. Select Management from the CacheOS home page. In CacheOS. Type exit to return to the (config) prompt. while external DNS servers would populate the Alternate list. Click Apply to save changes.Chapter 4 – Configuring 600/700 Series Content Accelerators Split DNS Support Customers with split DNS server configuration can choose to populate an Alternate DNS server list as well as the Primary DNS server list. This scheme is typically employed in environments that maintain private internal DNS servers containing organizational DNS naming information for intranet communications. To enter an additional primary DNS server 1. Select Alternate DNS in the drop down list.25. when prompted. Click New. Select the DNS tab. type configure terminal. Enter the IP address of the DNS server and click OK. Click New. Click Apply to save changes. To enter an alternate DNS server 1. 5. 4. 3. 2. Open a terminal session with the Content Accelerator and type your Username and Password. 3. Enter the IP address of the DNS server and click OK. 5. 5. 2. At the command prompt. 4. and external DNS servers containing DNS naming information for the Internet. type dns server 10. Select Management from the CacheOS home page. Select the DNS tab. 3. 6.1.0. when prompted. 23 . the internal DNS servers would normally be placed in the Primary list. type enable and type your Password. 2.

when prompted. At the command prompt. 5. At the command prompt. 2. when prompted. type enable and type your Password. type dns alternate 10.25. Repeat step 4 until alternate DNS servers have been defined. Open a terminal session with the Content Accelerator and type your Username and Password. 3. At the command prompt. 4. 6.CacheFlow 600/700 Series Installation Guide To enter an alternate DNS server using the CLI 1.2. type configure terminal.0. Type exit to return to the (config) prompt. 24 .

Any descriptive name that helps identify the system will do.Chapter 4 – Configuring 600/700 Series Content Accelerators Figure 4-3 Entering DNS servers Setting the CacheFlow 600/700 Name You can assign a name to a Content Accelerator. 25 .

26 . when prompted. 4. 2.CacheFlow 600/700 Series Installation Guide To set the Content Accelerator name 1. 3. Select Management from the CacheOS home page. 2. 4. Select the Name tab. Open a terminal session with the Content Accelerator and type your Username and Password. type configure terminal. when prompted. Click Apply to save changes. At the command prompt. To set the Content Accelerator name using the CLI 1. type enable and type your Password. 5. type hostname name to set the Content Accelerator name. Type exit to return to the (config) prompt. At the command prompt. At the command prompt. 3. Enter the Content Accelerator name in the name field.

CacheOS attempts to connect to an NTP (Network Time Protocol) server to acquire the UTC time.Chapter 4 – Configuring 600/700 Series Content Accelerators Figure 4-4 Setting the Content Accelerator name Setting CacheOS System Time To manage objects in the cache. CacheOS includes a list of NTP 27 . By default. a Content Accelerator must know the current UTC (Universal Time Coordinates) time.

To set UTC time manually 1. event and access logs record the local time instead of GMT. To set your local time. Once the local time zone is selected. 6. when prompted. Click Acquire UTC time. and attempts to connect to them in the order they appear in the NTP server list on the NTP tab. If NTP is disabled. If the Content Accelerator cannot access any of the listed NTP servers. At the command prompt. select a time zone from the Timezone drop-down list. 3. 2. Clear the Enable NTP checkbox.CacheFlow 600/700 Series Installation Guide servers available on the Internet. 4. Open a terminal session with the CacheFlow device and type your Username and Password. 5. The UTC time and date fields become editable when NTP is disabled. Verify that the Enable NTP checkbox is enabled. Select Management from the CacheOS home page. 2. type enable and type your Password. To acquire UTC time from an NTP server using the CLI 1. To set your local time. 4. At the command prompt. 3. when prompted. Click Apply to save changes. Select the Time applet. Enter the current UTC time and date in the UTC time and date fields. Click Pause to stop the system clock. 28 . 2. 3. Select the Time applet. 6. To acquire UTC time from an NTP server 1. event and access logs record the local time instead of GMT. select a time zone from the Timezone drop-down list. the UTC time must be set manually. 5. Once the local time zone is selected. type acquire-utc. an error is displayed. Select Management from the CacheOS home page.

type clock year # to set the year. 8. At the command prompt. Click Resume to start the system clock. 5. 8. 2000). Valid values are 1 – 31.g. Open a terminal session with the CacheFlow device and type your Username and Password when prompted. Valid values are 0 – 23. 3. At the (config) prompt. 29 . type clock minute # to set the minutes. Click Apply to save changes. At the (config) prompt. type timezone # to set the local timezone. type clock hour # to set the hour of the day. 9. 7.Chapter 4 – Configuring 600/700 Series Content Accelerators 7. 4. type enable and type your Password when prompted. type clock seconds # to set the seconds. type show timezones to display a list of timezones and their associated numbers. 10. To set UTC time manually using the CLI 1.. Enter the year in four digit format (e. At the (config) prompt. At the (config) prompt. 11. type configure terminal. Valid values are 0 – 60. At the command prompt. At the (config) prompt. type clock day # to set the day of the month. At the (config) prompt. At the (config) prompt. 2. 6. Valid values are 0 – 60. At the (config) prompt. type exit to exit configuration mode.

it begins to cache Web objects. you will see disk and network activity as it begins maintaining the cache. As soon as the Content Accelerator is running.CacheFlow 600/700 Series Installation Guide Figure 4-5 Setting the system time Where to Go From Here Once the CacheFlow 600/700 series Content Accelerator is installed and configured. 30 .

You can disable proxy mode to prevent unauthorized use of the cache. • • 31 . You can restrict access to the device by using the following configuration options • You can limit management console access to specific IP addresses or subnets. see Setting Access Restrictions in the CacheOS Management and Configuration Guide or in the CacheOS Server Edition Management and Configuration Guide. refer to the security command. To set console restrictions by using the Web interface. Refer to the CacheOS Management and Configuration Guide or to the CacheOS Server Edition Management and Configuration Guide for more information. To create an ACL by using the Web interface. see Using a Filter List in the CacheOS Management and Configuration Guide or in the CacheOS Server Edition Management and Configuration Guide. Configure the client instructions and notify users that the Content Accelerator is available. To set console restrictions by using the CLI. you can configure one of the following • • Configure your routers or load-balancing switches to forward requests transparently to the device. Security Considerations Once CacheOS or CacheOS Server Edition is configured and running properly. see Setting IP Ports in the CacheOS Management and Configuration Guide or in the CacheOS Server Edition Management and Configuration Guide. To change the proxy port by using the CLI. The client instructions make it easy for your users to modify their configuration. each browser must be configured separately to use the Content Accelerator. refer to the http-proxy-port command.Chapter 4 – Configuring 600/700 Series Content Accelerators Once the CacheFlow 600/700 Series Content Accelerators is operational. set the proxy port to zero. To turn off the proxy mode. You can restrict user access to CacheOS by using the ACL (access control list) options of the filter list. To create an ACL by using the CLI. secure the device to ensure that it is managed and used only as authorized. To change the proxy port by using the Web interface. If you do not use transparent caching. refer to the filter-list command.

CacheFlow 600/700 Series Installation Guide There are numerous other management options. settings and statistics you can review. 32 . Refer to the CacheOS or CacheOS Server Edition Management and Configuration Guide for a complete list of basic and advanced configuration procedures by using both the CLI and the Web interface.

a terminal server or a computer running a terminal emulator. Testing CacheFlow 600/700 Series Content Accelerators If you suspect a problem with the CacheFlow device. If you leave the session idle. or to run a loopback test to verify that the device is operational. you can test its operation and connection by using the CLI. the connection will eventually timeout and you 33 . From enable mode you can use the test command to retrieve an object by using CacheOS. that session will remain open as long as there is activity. You can use the ping and traceroute commands to test the network connection. Cannot Access the Serial Console When connecting to the Serial console. You can connect to the Serial console by using a terminal. see Connecting CacheFlow 600/700 Series Content Accelerators to a Terminal. For detailed instructions on connecting the terminal. you must configure the terminal emulator for the correct settings. CLI Session Times Out When you have a Telnet session to the CLI.Chapter 5 Troubleshooting This chapter describes how to locate and solve common problems during the installation by using the CacheFlow 600/700 Series Content Accelerator.

com). Web Interface is Not Accessible When you connect to the CacheFlow 600/700 Series Content Accelerator Web management port from a Web browser. follow these steps to help identify the problem: • Verify that you have typed the correct IP address and port (the default port is 8081) for the Content Accelerator in the Web browser. To connect. • • 34 . you will receive a message saying that no more sessions are available. The only way that you can verify that the address the Content Accelerator is using without the Web interface is to connect to the Serial console and display the network configuration. When you try to connect a fifth Telnet session.CacheFlow 600/700 Series Installation Guide will have to reconnect. If you are accessing a CacheFlow 600/700 Series Content Accelerator located on a remote network (any segment other than the segment where your workstation is attached). CLI Limited to Four Sessions The CLI is limited to four active Telnet sessions (and one Serial console session). the Web interface should be displayed. you will have to wait for one of the active sessions to close. You can set the timeout by using the line-vty command-in-configure mode. Verify that your workstation is configured and working properly by connecting to other Web sites (such as www. this test might fail.cacheflow. The default timeout is five minutes. verify that other servers on that network are accessible. If your browser is configured to use the Content Accelerator as the proxy server and there is a problem with the Content Accelerator. See Connecting CacheFlow 600/700 Series Content Accelerators to a Terminal. If the Web browser fails when attempting to connect to the Content Accelerator.

If your browser encounters an error when loading an applet. you can reset them by using the Serial console. Each Web browser handles Java applets in a different way. If the Content Accelerator does not respond to the ping. 35 . You must use a Web browser that supports Java and JavaScript.0 and later. Web Interface Applets Not Displayed The Web interface requires Java and JavaScript. See Initial Network Configuration for information on using the Serial console. you must clear the local cache and restart the browser to guarantee that the new Java components for the Web interface are loaded. Some browsers do not reload applets until their cache is cleared or until the browser is restarted.0 and later are recommended browsers.Chapter 5 . and the Web browser must have Java and JavaScript enabled.Troubleshooting • Try pinging the IP address to verify that the Content Accelerator is accessible from the workstation. restart the browser. Web Interface Java Errors Occur When you upgrade the Web interface. Netscape 4. If the username and password fail. and Internet Explorer 4. as described earlier. verify that it is operational. Web Interface Username and Password Fail The Web interface can be protected with a username and password.

The Content Accelerator can be configured to deny access to address groups.CacheFlow 600/700 Series Installation Guide Client HTML Requests Fail When a request for a Web document fails. check the Web browser to see if it is by using a PAC file for auto-configuration. check the Web browser's proxy configuration. and that the file is accessible. If the Content Accelerator is configured for forwarding or filtering. the most likely cause of failed requests is the route between the Content Accelerator and the Internet or intranet. If the Web browser is configured to use a PAC file. try other HTML requests to verify that all requests fail. If your network is not configured for transparency. verify that the address of the PAC file is correct. select Management from the home page and then ICP/Forwarding. If the request fails. If you are able to ping the destination from the Content Accelerator. use the test command to verify that the device can get the object. verify that your connection to the Internet by using the ping and traceroute commands from the CLI. If you are not using transparency. To configure deny settings in the Web interface. the Web browser must be • • 36 . traceroute and test commands. refer to the CacheOS Management and Configuration Guide or to the CacheOS Server Edition Management and Configuration Guide. and the Content Accelerator has been working properly. verify that the requested address does not match a denied subnet and mask. Refer to the CacheOS Management and Configuration Guide or to the CacheOS Server Edition Management and Configuration Guide for additional information. it indicates one of the following: • • • • The Web browser is not properly configured for the CacheFlow 600/700 series Content Accelerator The Content Accelerator cannot access the requested document The Content Accelerator is not properly configured The Content Accelerator is not functioning To isolate client HTML request failures • If the Content Accelerator is used to access the Internet. For information on the ping. Before you spend time troubleshooting the Content Accelerator. If auto-configuration is not being used.

If the Content Accelerator responds to the ping. If the default gateway is accessible. verify that it is operational as described earlier. If you can ping the Content Accelerator. you must configure your workstation for the same gateway address as the Content Accelerator. Refer to the CacheOS Management and Configuration Guide or to the CacheOS Server Edition Management and Configuration Guide for information on configuring clients.Troubleshooting configured for the Content Accelerator's IP address and port. verify that the address of the PAC 37 . • • • Client HTML Responses Are Slow If every request from the client results in a slow response. Also verify that you can ping other nodes on the network.Chapter 5 . To verify that the problem is not associated with the Content Accelerator. If the Content Accelerator is not forwarding requests. check the default gateway address and DNS address. If it does not respond to the ping. Be sure to ping the gateway and DNS server from the same network segment where the Content Accelerator is connected. If the Content Accelerator's default gateway address and DNS addres are correct. there might be a problem accessing a PAC file or the Content Accelerator. verify that the server to which the Content Accelerator forwards requests is working. If the Web browser is configured to use a PAC file. If it is configured to forward requests. • If the correct IP address and port for the proxy server is specified in the Web browser. To isolate slow client HTML responses • Check the Web browser to see if it is by using a PAC file for auto-configuration. try pinging each address from the CLI to verify that the servers are running. the problem most likely lies outside the local network. try pinging the workstation from the Content Accelerator CLI. verify that the Content Accelerator's configuration is valid. try pinging the IP address to verify that the Content Accelerator is accessible from the workstation. and configure the Web browser not to use a proxy server for HTTP requests.

CacheFlow 600/700 Series Installation Guide file is correct. If the correct IP address and port for the proxy server is specified in the Web browser. the Web browser might attempt to access the Content Accelerator. If the PAC file is not accessible. • 38 . the Web browser might attempt to access the PAC file. try pinging the IP address to verify that the Content Accelerator is accessible from the workstation. If the Content Accelerator does not respond to the ping. and the file is accessible. If the address or port is not correct. Refer to the CacheOS Management and Configuration Guide or to the CacheOS Server Edition Management and Configuration Guide for additional information on by using PAC files. The Web browser must be configured for the Content Accelerator's IP address and port. Refer to the CacheOS Management and Configuration Guide or to the CacheOS Server Edition Management and Configuration Guide for information on configuring the clients. then wait for a timeout before retrieving the object directly. then wait for a timeout before retrieving the object directly. • Check the Web browser's proxy address and port. verify that it is operational.

Appendix A . 950 M95 UL 1950 3 Edition IEC 950 39 .2 No.75 kg 19. 625 and 725 Weight.2 lbs 8.4 x 1.3 lb 10. 645 and 745 Power Input Operating Temperature Operating Humidity Operating Altitude Safety 635 x 442 x 44 mm 25 x 17.43 kg 23 lbs. 100 to 240 VAC 47 to 63 Hz 41 to 104º F 5 to 40º C < 90 % RH non-condensing Up to 8000 ft CSA C22.80 kg 17. 610.Electrical and Environmental Specifications Dimensions (L x W x H) Weight.72 in 7. 615 and 710 Weight.

might cause harmful interference to radio communications. Class A Digital Warning This equipment has been tested and found to comply with the limits for a Class A digital device. unless expressly approved by CacheFlow. EC EMC Warning This is a Class A product. In a domestic environment this product might cause radio interference in which case the user might be required to take adequate measures. and if not installed and used in accordance with the instruction manual. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user are required to correct the interference at their own expense.CacheFlow 600/700 Series Installation Guide Regulatory Statements IMPORTANT: Any modifications to the unit. 40 . pursuant to Part 15 of the FCC rules. This equipment generates. uses and can radiate radio frequency energy. could void the user’s authority to operate the equipment.

Electrical and Environmental Specifications 41 .Appendix A .

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Appendix A .Electrical and Environmental Specifications 43 .

CacheFlow 600/700 Series Installation Guide 44 .

Appendix A .Electrical and Environmental Specifications 45 .

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22 document conventions graphics quality viewing . 6 Java errors.Index adapters. 12 network adapter. vii equipment rack. 4 CacheOS Server Edition. 22 initial network configuration. 33 client HTML requests fail. 10 disk drive activity. 16 installation connecting power. 20 connecting to Content Accelerators by using a PC. 15 graphics quality viewing . 23 DNS servers specifying. 12 logging on to the Content Accelerator. 10 front panel LCD. 17 configuring Content Accelerator name. 8 DNS dervers split DNS support. 11 using a Serial Terminal. 25 DNS servers. 6 warning.PDF files.PDF files. 35 HTML responses slow. 7 mounting in an equipment rack. 9 using a PC. 3 applets not displayed. 7. 36 HTML responses slow. 35 49 . 11 connecting to Content Accelerators by using a serial terminal. 4 CLI limited to four sessions. 6 first-time setup of Content Accelerators. 6 CacheOS. 34 session times out. 37 initial network configuration. 35 CacheFlow 600-series Content Accelerators weight. 37 command line interface. vii HTML requests fail.

7 power switch. 15 key features. 7. 5 password fails. 27 ON/OFF switch. 33 time setting. 9 using a PC. 19 Java applets. 34 password fails. 22 split DNS support. 6 security considerations. 20 network adapters. 19 Management console accessing Web interface. 3 NTP time server. 16 management console. 27 unpacking. 35 not accessible. 10 specifying DNS servers. 35 name of Content Accelerator. 35 UTC time. 7 safety instructions. 7 packing list. 34 50 . 25 network adapter configuring. 27 Web interface not accessible. 1 logging on to the Content Accelerator. 5 username fails. 23 testing CacheFlow 600/700 Series Content Accelerators. 35 power cord. 31 Serial Console inaccessible. 33 setting up Content Accelerators for the first time. 7 powering off.CacheFlow 600/700 Series Installation Guide joystick. 11 using a Serial Terminal.