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Submitted to: Prof. Dinesh Kapadia
Submitted by: Vishal Bansal(04) Namrata Khushlani(24) Santosh Subramanian(49)
MBA (Marketing) Vivekananda Educational Society Institute of Management Studies & Research Mumbai
Dy. Dinesh Kapadia (Vesimsr). it would not have been possible to complete the dissertation successfully. a fortune “Global 500”Company. but it is the way by which I am getting the opportunity to show the deep sense of gratitude and obligation to all the people who have provided me with inspiration. India‟s 2nd most top brand also world 18th largest company. I articulate my sincere gratitude to my Mr. guidance and help during preparation of the project. Finally without the blessing of God almighty and moral support of my family members.Manager (RLS) Indian Oil Corporation Limited who has spend his valuable time and guided me throughout inspite of his busy schedule. Sanjay Pednekar. in shaping of this report.ACKNOWLEDGEMENT It‟s a privilege to be associated with Indian Oil Corporation limited. Page 2 of 11 .as my project guide who has played a pivotal role in the success of this internal assisment project and has always been a source of inspiration to me. but to me. This acknowledgement is not only the means of formality. I would like to express my indebtedness to Prof.
NO TOPIC PAGE NO.INDEX S. 1 2 COMPANY PROFILE CORPORATE SOCIAL RESPONSIBILITY 4 5 3 INDIAN OIL PRESENT CSR POLICY 6 4 INDIAN OIL UNIQUE ENDEAVOURS IN CSR 7-8 5 CURRENT CSR PROJECTS 9-10 6 CSR BUDGET ALLOCATION 10 7 LEARNINGS AND CONCLUSION 11 Page 3 of 11 .
In 1967. The Corporation also enjoys a do4minant share of the bulk consumer business. with its registered office at Bombay. Page 4 of 11 . agricultural and marine sectors. state transport undertakings. the pipeline division of the corporation was merged with the refineries division. The Indian Refineries and Indian Oil Company were combined to form the giant Indian Oil Corporation (IOCL) on 1stSeptember 1964. including that of railways. Research &Development of Indian Oil Came into Existence in 1972. In October 1981 Assam Oil Company was nationalized and has been amalgamated with IOCL as Assam Oil Division (AOD). private airlines and the Indian Defense Services. Indian Oil‟s ISO-9002 certified Aviation Service commands over 62% market share in aviation fuel business. and industrial. Government of India decided to merge the refineneries and the distribution activities.COMPANY PROFILE In order to ensure greater efficiency and smooth working in the petroleum sector. meeting the fuel needs of domestic and international flag carriers.
maintaining uninterrupted supply of petroleum products and contributing to relief and rehabilitation measures in cash and kind. Page 5 of 11 . and empowerment of women and other marginalised groups. The Corporation‟s objectives in this key performance area are enshrined in its Mission statement: "…to help enrich the quality of life of the community and preserve ecological balance and heritage through a strong environment conscience. we coined the phrase. Passion and Trust – to guide us in all we do. which include marginalised groups viz. sanitation. IndianOil has always been in the forefront in times of national emergencies. IndianOil People have time and again rallied to help victims of natural calamities. IndianOil has a concerted social responsibility programme to partner communities in health." which succinctly portrays the commitment of the Corporation to its Corporate Social Responsibility (CSR). CSR and working with the communities has been the cornerstone of success for IndianOil right from inception. OBCs.CORPORATE SOCIAL RESPONSIBILITY "CSR: A Cornerstone of our Enduring Success" At IndianOil. STs. We at IndianOil have defined a set of core values for ourselves – Care. CSR projects are mostly undertaken in the vicinity of IndianOil‟s installations or establishments for improving the quality of life of the community.. About one-fourth of the community development funds are spent on the welfare of Scheduled Caste and Scheduled Tribe beneficiaries. Every year. That‟s why. „Health & Medical Care‟ and „Expansion of Education‟. Innovation. SCs. We take pride in being able to claim almost all our countrymen as our customers. education. corporate social responsibility (CSR) has been the cornerstone of success right from inception in the year 1964. Public corporations like IndianOil are essentially organs of society deploying significant public resources. IndianOil‟s annual CSR budget has gradually increased from 0. IndianOil sets aside a fixed portion of its profits for spreading smiles in millions of lives across the country through a comprehensive community welfare and development programme. in our corporate campaigns.5% of previous year‟s net profit in 1991 to 2% of previous year‟s retained profit effective 2009. “IndianOil – India Inspired". providing potable water. environment protection. The three thrust areas of the Corporation‟s CSR initiatives are „Clean Drinking Water‟. family welfare. etc.
out of which 50% would be utilized towards providing scholarships to students belonging to weaker sections of society and 50% for others.10 crore towards IndianOil Foundation. Health & Medical Care and Education to the extent possible. which are taken up in a planned manner. if any. b) LPG Schemes: IndianOil contributes 20% of 2% of Net Profit of previous year towards LPG scheme(s) of Government of India. IndianOil has a policy of setting aside upto 2% of its Retained Profit of the previous year towards CSR. The policy on CSR states that: a) Expenditure not exceeding 2% of the Retained Profit of the previous year can be incurred towards donations/contributions and community development activities every year. the remaining amount would be utilized as under: A minimum of 35% towards national causes/natural calamities.INDIANOIL'S PRESENT CSR POLICY At present. This is inclusive of the annual contribution of Rs. d) While utilizing the Community Development Funds. Amount not exceeding 5% towards donations/contributions. 30% towards IndianOil's scholarships. c) Donations/contributions and Community Development activities are focused in specific target areas to establish a corporate culture on the subject. more emphasis is laid on the projects of providing Clean Drinking Water. will be carried forward to the next year. After allocating annual contribution towards IndianOil Foundation and LPG Scheme(s). e) Unspent amount. Page 6 of 11 . based on the local communities' requirements. 30% towards Community Development activities including Special Component Plan and Tribal Sub Plan.
substance abuse and treatment centre. with a 4-member team comprising a registered qualified Doctor (MBBS). visits the same village once every week. by National Board of Examinations for Diplomat of National Board in Medicine and by Govt. This hospital also organizes free health camps of general and specialized nature as a part of community outreach services. the hospital is also certified as 'Baby Friendly Hospital' by Govt. HIV/AIDS. medical stores. Health & Hygiene. a driver and a community mobilizer. Annually.INDIAN OIL'S UNIQUE ENDEAVOURS IN CSR IndianOil Sachal Swasthya Seva (mobile medical units) In January 2012. The Doctors also refer patients to nearby hospitals. In the pilot project. as and when required. etc. Assam Oil Division Hospital. a burn unit. Digboi IndianOil's 200-bed Assam Oil Division Hospital (Digboi) (Estd: 1906) caters to a population of about 2 lakh. 52 MMUs have been launched in Andhra Pradesh and Uttar Pradesh covering 681 villages in 13 districts. Page 7 of 11 . 4000 patients for indoor admissions and conducts operative procedures on 2000 patients. with catchment area extending to Arunachal Pradesh and nearby areas of the North East. IndianOil launched a primary mobile health care scheme 'IndianOil Sachal Swasthya Seva' for running Mobile Medical Units (MMUs). morgue. diagnostic services. It has 19 professionally qualified doctors and surgeons with a strong paramedical staff. The MMUs are also used for conducting health awareness camps on Family Planning. linked to rural petrol pumps called Kisan Seva Kendras (KSK). etc. telemedicine centre. a pharmacist. of India. Besides.5 million patients in Andhra Pradesh & Uttar Pradesh every year. of Assam for Radiographer and Laboratory Technician training. This multi specialty tertiary care hospital has 24-hr emergency centre. well equipped operation theatres. Patients are provided medical services and medicines free of cost. Each MMU. This hospital is recognized by the Medical Council of India for compulsory rotating internship and resident housemanship. 52 MMUs are expected to touch lives of about 1. this hospital checks about 1 lakh patients in OPD. It offers specialized care and treatment at very nominal rates. blood bank.
Annually. VMC collects a nominal amount of Rs 100/. blood bank. burns center. Mumbai and XIM-Bhubaneswar. The hospital provides free treatment to the destitute and offers subsidized treatment to others. etc. potable water was found about 2 km away at a depth of about 30 ft (against avg. Due to various agro-climatic/anthropogenic reasons. water table in 60-80% of the areas in Barsana Tehsil (Mathura district) has turned saline.000 patients are treated in OPD and 3500 are treated as in patient.25 lakh litre tank (specially constructed for this project on the adjoining hillock) for gravity-based distribution to various points in these 2 villages through a network of pipelines. typically between 6-8 AM and 4-6 PM. Mathura. For maintenance/ upkeep of equipment. trauma centre. This hospital also operates 2 mobile dispensaries to provide primary medical care in the nearby villages of Mathura Refinery. salary of plumbers/ electricians. in-patient department for general medicine and surgery.per house per month. which was jointly organized by TISS.. IndianOil got the 'Best CSR Project' award at National CSR Conference at XIM-Bhubaneswar in Feb-2012.: 2010) to manage this project. ICU. electricity bills. The hospital has 12 professionally qualified doctors/surgeons supported by a strong paramedical staff. diagnostic services. emergency services. and sustainability of the project. Uttar Pradesh) was established in 1999 to provide medical assistance to residents of nearby areas. For this project. Out of 50-beds. For 2 water parched villages (Chiksauli & Maanpur) in Barsana. The villagers have formed Village Management Committee (VMC) (regd. about 55. near a kadam tree belt. Drinking Water Project at Mathura IndianOil successfully implemented a clean drinking water project in two villages near Mathura Refinery for providing drinking water at the doorsteps of villagers. 10 beds are designated to provide free treatment to the destitute. Page 8 of 11 . physiotherapy. It has facilities viz. OPD.Swarna Jayanti Samudaik Hospital. Water was pumped upto a 1. Mathura A 50-bed Swarna Jayanti Samudaik Hospital (Village: Raunchi Bangar. 100 ft) across a hillock. Water is being supplied twice daily.
the IndianOil Foundation. Monuments identified in the first phase include Qutab Minar in Delhi. Kanheri Caves in Maharashtra. A large number of heritage monuments from past centuries still stand tall.CURRENT CSR PROJECTS The history of India. IOF recently unveiled the "Swantantrya Jyot" at the cellular Jail National Memorial. Engineering. IndianOil. the scheme provides for attractive scholarships to bright students selected on 'merit-cum-means' basis. which can be traced back to the ancient times.. have been formally announced through newspaper advertisements inviting applications under the IndianOil Scholarships Scheme. preserving and promoting this glorious past. and Warangal fort in Andhra Pradesh. is rich and stimulating. 2600 scholarships covering the first year students of 10+ / ITI. With the objective of protecting. 10 crore. special encouragement is being given to girl students. through NCF and ASI. IOF will adopt at least one heritage site in every State and Union Territory. Government of India. in collaboration in the Archaeological Survey of India ( ASI ) and the National Culture Fund of the Ministry of Culture. community development in the neighbourhood is to be undertaken by IndianOil. In addition to refuelling facilities for travellers. IndianOil has created a non-profit trust. Port Blair as a humble tribute to our great freedom fighters. As part of IndianOil's social responsibility programme. Hampi complex in Karnataka. as testimony to the glorious past. As part of the scheme. Page 9 of 11 . Konark Sun Temple in Orissa. For each academic year. The genesis of the creation of IndianOil Foundation lies in IndianOil's Mission statement." Exclusively funded by IndianOil with an initial corpus of Rs. will fund archaeological works while IOF will develop world-class facilities and conveniences for the visitors. under the IndianOil Scholarships Scheme for each academic year. physically challenged students. MBBS and MBA. IndianOil Academic and Sports Scholarships IndianOil awards 2600 Scholarships for meritorious students all over India. Khajuraho temples of Madhya Pradesh. to" preserve ecological balance and heritage. 25 crore and an annual contribution of Rs. and students from J & K as well as the Northeast States.
5%) Diesel was introduced in metros from April 1996.25%) Diesel was introduced in the eco-sensitive Taj Trapezium area from September 1996. Extra-low Sulphur (0. Diesel with 0. Green fuels (petrol and diesel) conforming to Euro-III emission norms have already been introduced in 13 cities/states. 2000. the rest of the country is getting BS-II fuels. Sustained efforts are being made to further improve the standards by introducing new state-of-the-art technologies further improve the existing standards and facilities. in Delhi from October 1997. Unleaded Motor Sprit (petrol or Gasoline) was made available all over the country since February 1.Green Initiatives Low Sulphur (0. The Centre has been certified under ISO-14000:1996 for environment management systems.05% sulphur content was introduced in the metros in 2001. CSR BUDGET ALLOCATION (approx Rs. and across the country from 1st January 2000. All IndianOil refineries fully comply with the prescribed environmental standards and incorporate state-of-the-art effluent treatment technologies.10 crores) National Calamities : 35% Donations : 5% Community Development: 30% Indian Oil Scholarships: 20% Other activities: 10% Page 10 of 11 .
safe work places and enrichment of the quality of life of its employees.LEARNINGS & CONCLUSION Corporate Social Responsibility means different things to different people. IndianOil is committed to conducting business with a strong environment conscience. so as to ensure sustainable development. One end of the spectrum is compliance with laws and other is being philanthropic. Business. too.The beneficiaries range from employees to suppliers to customers to the amorphous entity called 'Community'. With safety. Today. health and environment protection high on its corporate agenda. Page 11 of 11 . Another way of looking at it is who benefits . has a legitimate and responsible role to play. CSR is as much about not polluting and being concerned about people being displaced when an industrial unit is set up beyond legal compliance as it is about supporting health or education programme. CSR reiterates the notion that development is not the exclusive responsibility of the government. customers and the community.