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USER TOURIST

CHIEF EXECUTIVE OFFICER

GENERAL MANAGER

ASST. GENERAL MANAGER

FRONT OFFICE MANAGER & STAFF

ACCOUNTANT / SALES MANAGER

HUMAN RESOURCE DEVT OFFICER

EXECUTIVE HOUSEKEEPER & HOUSEKEEPING STAFF

USERS IDENTIFICATION AND NEED ANALYSIS TIME DESCRIPTION/FUNCTION 8:00 AM 12:00 -Foreign or Local vacationers who NN seeks relaxation and recreational 1:00 PM 5:00 activities both at the same time PM and the same place. 6:00 PM 10:00 PM 8:00 AM 12:00 -All the important decisions NN regarding the resort management 1:00 PM 5:00 are finalized after the directors PM approval. 8:00 AM 12:00 -The person who takes care of NN entire resorts administration, staff 1:00 PM 5:00 members and their working along PM with the customers care and fulfillment of the customers requirements. 8:00 AM 12:00 -Works as an assistant to the NN general manager following the 1:00 PM 5:00 orders of the latter. He acts as an PM in-charge in absence of the general resort manager. 7:00 AM 3:00 -Coordinate guest services PM Provide information 3:00 PM 11:00 -Maintain accurate room statistics, PM and room key inventories 11:00 PM 7:00 -Maintain guest account AM statements and complete proper financial settlements 8:00 AM 12:00 -Performs financial functions NN related to the collection, accuracy, recording, analysis and 1:00 PM 5:00 presentation of the firms financial PM operations -Prepares financial statements, expenditure reports, statistical data, and other information concerning financial requirements 8:00 AM 12:00 -Responsible for hiring new NN employees -Keeps all the employees personal 1:00 PM 5:00 records and files PM 7:00 AM 3:00 -Cleans occupied and vacant rooms PM -Communicates the status of 3:00 PM 11:00 guestrooms to the Front Office PM Department 11:00 PM 7:00 -Cleans and presses the propertys AM linens, towels, and guest clothing (if equipped to do so, free of

SPACE PROVIDED -Accommodation -Swimming Pools -Restaurants -Recreational Areas -Sports Facilities -Lobby -CEOs Office

FOOD & BEVERAGES MANAGER

HEAD CHEF/COOK

WAITER -General Manager Office

CHIEF ENGINEERING

-Administration Office -Employees Lounge SECURITY CHIEF

7:00 AM 3:00 PM 3:00 PM 11:00 PM 7:00 AM 3:00 PM 3:00 PM 11:00 PM 7:00 AM 3:00 PM 3:00 PM 11:00 PM 7:00 AM 3:00 PM 3:00 PM 11:00 PM 7:00 AM 3:00 PM 3:00 PM 11:00 PM 11:00 PM 7:00 AM 7:00 AM 3:00 PM 3:00 PM 11:00 PM 11:00 PM 7:00 AM

charge or for a pre-determined fee) Maintains recycled and nonrecycled inventory items -The person who takes care of the -Food & Beverages entire Department Office

-Works mainly in the resorts kitchen to prepare, cook and season the ordered meals for hotel clients. -They provide a first direct impact on the customer regarding the resort while taking the orders. - maintains the property's

-Banquet Halls Kitchen

-Restaurants -Banquet Hall

structure and grounds as well as electrical and mechanical equipment. -Patrols the property -Monitors supervision equipment -Ensures safety and security of guests, visitors, and employees -Handles Guest Luggage -Escorts Guests to their Rooms -Assists guests for any bit of information requested

-Chief Engineering Department Office

-Security Division Office -Lounge Area

-Reception Area -Lobby -Front Office Department -Employees Lounge

UNIFORMED SERVICE AGENTS

-Customer Service -Front Office Department -Employees Lounge -Locker Room

-Accounting Office -Employees Lounge

-Human Resource Development Management (HRDM) Office -Employees Lounge -Housekeeping Department Office -Laundry Area -Storage & Supply Room -Employees Lounge

ACCOMMODATION ROOM/HOTEL VILLA/DUPLEX COTTAGES RESTAURANTS CAF BANQUET HALL MEETING/CONFERENCE ROOM CHILDRENS PARK PARKING AREA CLINIC SWIMMING POOLS RECREATIONAL AREA BASKETBALL COURT TENNIS COURT GYM WATER ACTIVITIES FACILITIES CHAPEL LOBBY RECEPTION AREA STORAGE & SUPPLY ROOM UTILITY ROOM MECHANICAL/ELECTRICAL LAUNDRY SOUVENIR/GIFT SHOP KITCHEN ADMINISTRATION OFFICE CEO OFFICE GENERAL MANAGER OFFICE FRONT OFFICE DEPARTMENT FOOD AND BEVERAGE DEPARTMENT SALES AND MARKETING DIVISION * ACCOUNTING DIVISION * ENGINEERING AND MAINTENANCE SECURITY DIVISION HUMAN RESOURCE CONFERENCE ROOM TOILET EMPLOYEES LOUNGE PANTRY LOCKER ROOM