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1 A technician has installed new video drivers on a Windows XP computer and now the monitor shows distorted images

. What startup mode can the technician use to access a new driver on the network? Safe Mode Safe Mode with Networking Support Real Mode with Networking Support Safe Mode with Rollback Support 2 Which mode allows applications that are not compatible with the current operating system to run in an environment that simulates an earlier operating system? real mode protected mode virtual real mode compatibility mode 3 Which operating mode is used by Windows XP to run a DOS application? protected mode 64-bit mode virtual real mode real mode 4 A technician has a computer that is unable to boot Windows XP properly. The technician has decided that it is necessary to attempt a repair of XP. Which utility will be run if the technician selects Repair XP from the XP boot disk? Recovery Console Windows Disk Manager msconfig fix /mbr 5 Once minimum hardware requirements are satisfied, where should a technician look to determine if the computer hardware has been tested with Windows XP? the Microsoft Compatibility Assistant the Windows XP Hardware Compatibility List the Microsoft Knowledge Base the Windows XP manual 6 A technician has finished installing Windows XP. What should the technician do to verify that all hardware has been installed correctly? Run HWINFO.EXE to verify that all devices are listed. Use the Windows XP Msconfig utility to prove that all the devices are operational.

Restart both the computer and the printer. a technician finds that the operating system was automatically updated with a corrupt device driver. 11 When troubleshooting a printer problem. 12 Which directory contains Windows XP OS system files? . Which solution would resolve this issue? Roll back the driver. Which software can be used to achieve this? Windows Task Manager Windows Vista Setup Wizard Microsoft Management Console Windows User State Migration Tool 8 Which two operating systems can function correctly on a system with 64 MB of RAM? (Choose two.Use the Windows XP Testall utility to confirm that the devices are operational. Scan the downloaded driver file with a virus scanner. It organizes operating system snap-ins. It displays computer performance information.) MMC logs a history of application events. 7 A user decides to install a new version of Windows Vista but needs to retain the configurations and customizations of the current Windows XP operating system. Use the Last Known Good Configuration to restart the computer. It enables virtual memory settings to be customized.) Windows XP Home Windows XP Professional Windows XP Media Center Windows Vista Home Basic Windows Vista Home Premium 9 Which registry file contains information about the hardware and software in the computer system? HKEY_CLASSES_ROOT HKEY_CURRENT_USER HKEY_LOCAL_MACHINE HKEY_USERS 10 What are two features of the Microsoft Management Console (MMC)? (Choose two. Use the Device Manager utility to ensure that all the devices are operational. It can be used to create customized MMCs.

and improve reliability. The keyboard will be unresponsive to the user. Which task will meet these needs? Enact a comprehensive security policy. Files will automatically be added to the new file system. 17 A technician needs to upgrade the file system on a Windows XP computer from FAT32 to NTFS. Develop a preventive maintenance plan. Which course of action should be taken to upgrade the file system to NTFS? Format all the existing files with the NTFS File tool. The printer will function incorrectly. Create an Automated System Recovery CD. Upgrade all the operating systems. The operating system will fail to start. 14 Which set of guidelines is used to ensure that programmers develop applications that are compatible with an operating system? ACAPI API IRQ PnP 15 A technician thinks that the file system on a computer has a problem because Windows XP is reporting data integrity issues. The existing partition can not be changed. Create a new NTFS partition and copy the files into the new partition.C:\WINNT C:\WINDOWS C:\Program Files C:\Documents and Settings 13 A company with 40 computers needs to reduce repair costs. decrease downtime. Which Windows XP utility will check the file system for errors? Attrib Chkdsk Fdisk Format 16 What would be the result of having a corrupt Master Boot Record? A new application will fail to install. Overwrite the FAT32 file system with NTFS. Run the Microsoft Convert utility. .

The existing Windows installation is repaired. The location of the Windows installation can be selected.18 How much RAM can be addressed by a 64-bit operating system? 4 GB maximum 16 GB maximum 32 GB maximum 64 GB maximum 128 GB or more 19 When a computer boots from the Windows Vista disc. 20 What is the term for the ability of an operating system to run multiple applications at the same time? multiuser multitasking multithreading multiprocessing . The Recovery Console can be used to repair the Master Boot Record. Changes to disk partitions can be made. A clean copy of Windows Vista is installed.) Existing files and settings are kept. which three functions are performed if the Custom (advanced) option is selected? (Choose three.