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GOVERNMENT OF INDIA MINISTRY OF FINANCE DEPARTMENT OF REVENUE CENTRAL BOARD OF EXCISE AND CUSTOMS OFFICE OF THE ASSISTANT COMMISSIONER CENTRAL EXCISE, CUSTOMS & S.TAX, ROURKELA- I DIVISION, NAYABAZAR, ROURKELA 769 010 (ODISHA)

C.No.V(30)1Misc./Comp.AMC/RKL-I/2013

Date:-12-08-2013

3 Tender Notice for Annual Maintenance Contract

Sealed quotations are invited from parties/firms for Comprehensive Maintenance Contract in respect of Computers and Peripherals (as per the Annexure- A enclosed) in the offices situated at various sections under jurisdiction of Office of the Assistant Commissioner of Central Excise, Customs & Service Tax, Rourkela-I Division, Rourkela. for a period of one year.
Terms and conditions : 1. One qualified Resident Service Engineer should be posted exclusively to attend to the AMC related work on permanent basis between 9.30 AM to 06.00 PM on all working days and the complaints are to be attended at once 2. The AMC shall cover comprehensive contract for repair & Maintenance of all parts of the subject Computers/peripherals and machines including Printer Heads / Key Boards / Mouse etc. 3. Maintenance shall include replacement of defective parts & installation of all kinds of Software including O.S., Virus scanning, etc., which will be provided by this office. 4. The Resident Service Engineers should maintain Log Registers of all calls attended/Pending issues/preventive maintenance records and details of all replacement of spares. 5. No component(s) / spare(s) / computer(s) shall be removed without informing the competent authority. 6 The faulty components of the subject Computers & Peripherals are to be rectified within the same working day. If not, necessary equivalent stand-by components / computer(s) shall be provided on the following day for smooth functioning of the office work. On default, a penalty of 1% of the total AMC charges will be deducted per day against downtime of more than 24 hours in an individual case where standby is not provided. The original component/computer(s) taken for rectification shall be returned within a weeks time after rectification.

7. Payments will be made on Half Yearly basis only after satisfactory completion

of each Half year. 8. The agreement shall be in force for 12 months and is liable to be terminated at any time by giving notice of one month by either party. The quotations in sealed cover super scribed as Tender for AMC for Computers & Peripherals in Rourkela-I Division may be sent to the office of The Assistant Commissioner Central Excise, Customs& service Tax Rourkela-I Division, Rourkela Sector-21 Nayabazar, Rourkela-769010(Orissa) So as to reach on or before 3.00 p.m. on 21.08.2013. The same shall be opened at 5.15 p.m. on the same day Encl.: Annexure-A, B & C (B.K.NAYAK) Assistant Commissioner Central Excise Customs& Service Tax Rourkela-I Division, Rourkela

Copy to:1. Additional Commissioner (SYSTEMS), Central Excise, Customs & Service Tax, Bhubaneswar-II Commissionerate Bhubaneswar For kind information please.

2. Notice Board, Central Excise, Customs & service Tax Rourkela-I division Rourkela.

Annexure-A

Total Nos. of Computer and printer available in Division and Range Offices

Total No of Computers Computers 18 Laptops- 01 Scanner - 01

Total NO of Printers & UPS Printer:-18 UPS:-18

Addresses where computers are installed: 1. Office of the Assistannt Commissioner, C. Ex, C, & S. Tax Rourkela-I division Rourkela, Sector-21 At- Nayabazar, Rourkela -769010 2. Office of the Superintendent, C. Ex, C, & S. Tax At-B-61,Sector-5 Rourkela-769002 (Three Range Offices-RSP-I Range,RSP-II Range& Service Tax Range) . 3. Office of the Superintendent, C. Ex, C, & S. Tax At-NN-5,Civil Township, Rourkela769004 (Two Range offices:-City Range & Kauramunda Range) 4. Office of the Superintendent, C. Ex, C, & S. Tax, Vedvyas Range,NNN-1(Ground floor), Civil Township, Rourkela-769004 (Vedvyas Range ) If any of the office/Ranges under this Division shifts into another

building/location atRourkela from above mentioned building, the party should be agree to continue the service in the new location with no extra cost and term and conditions.
(To be filled & signed by the authorized signatory of the firm & this is to be put in separate sealed cover supersized with Financial Bid for CAMC of Computer & peripherals)

Total AMC Cost for Comprehensive (inclusive of all taxes, charges) for 1 year from date of order In digits S.Tax12.3% Total Amt Rs. Rs. Rs.

In words- (Rupees Signature of authorized signatory with date: Name: Designation: Company: Address:

ANNEXURE-B Form for Maintenance of computer Systems/Peripherals Installed at Central Excise & Customs, Rourkela-I Division and Ranges.

Location

Officer in -Charge

Period Date M/C Type with Serial No. Action Taken

System/Printer

Cleaned (Y/N) Configuration(Y/N) OS/Drive Checked(Y/N) Network connectivity OK(Y/N) Performance OK(Y/N) Virus

Virus Checked OK Virus Scanner Used General layout Suggetions(If any) Remarks Signature Officer in- Charge Name: Designation: Engineer NAME: Organisation:

CERTIFICATE REGARDING PROCUREMENT OF GOODS AND SERVICE (See Rule 146 of GFR)

Certified that we; Sri B.K. Nayak Sri R.K. Swarnakar Sri k.C. Sahoo Assistant commissioner Superintendent (systems) Administrative officer

Of Central Excise, Customs and service Tax, Rourkela-I Division, Nayabazar, Rourkela-10 members of the committee for awarding the AMC of the computers installed in RKL-I Division are jointly and individually satisfied that the Quotation of AMC for maintenance of the computers and peripherals from M/s SARTHI COMPUTER, sector -21 Market complex Rourkela, of the service in question. requisite specification and priced at the prevailing market rate and the service provider is reliable and competent to provide the

(SRI R.K. SWARNAKAR) Supdt.(systems)

(SRI K.C. SAHOO) Admin Officer

(SRI B.K. NAYAK) Assistant commissioner

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GOVERNMENT OF INDIA MINISTRY OF FINANCE DEPARTMENT OF REVENUE CENTRAL BOARD OF EXCISE AND CUSTOMS OFFICE OF THE ASSISTANT COMMISSIONER CENTRAL EXCISE, CUSTOMS & S.TAX, ROURKELA- I DIVISION, NAYABAZAR, ROURKELA 769 010 (ODISHA)

C.No.V(30)1/Misc./Comp. /AMC/RKL-1/2013 TO M/S SARATHI COMPUTER SECTOR-21, MARKET COMPLEX ROURKELA-01

Date:-18-09-2013

Subject:-AMC for Computers, Printers & UPSs of Rourkela-I Division- Reg. Sir(s) Please refer to your quotation under Ref No.: sc/56/13-14 dated 16-08-2013 submitted with reference to this office tender notice dated 12-08-2013 on the above mentioned subject. In this connection, it is for your information that the lowest price i.e. 18,800/(Eighteen thousand and eight hundred) only offered by you in your quotation for Annual Maintenance for Laptop, Scanner, Computers, Printers & UPS of Rourkela-I divisions office as well as six number Range offices namely RSP-I/RSP-II/Service Tax Range/Kuramunda/City & Vedvyas Range within the jurisdiction of Rourkela-I division have been accepted by this office. A copy of terms and conditions for Annual Maintenance Contract for Laptop, Computers, Printers & UPSs is enclosed herewith. The offer of AMC of RKL-I Division to you is subject to the acceptance of the above mentioned terms and conditions laid down by this office. The AMC to you will be operative from 19-09-2013 to 18-09-2014 subject to your submission of the acceptance letter in writing.

Yours faithfully

(B.K NAYAK) ASSISTANT COMMISSIONER CENTRAL EXCISE, CUSTOMS& SERVICE TAX ROURKELA-I DIVISION, ROURKELA Copy to:1. The Additional Commissioner (Systems), Central Excise, Customs & Service Tax, Bhunaneswar-II for information please. 2. The Superintendent, Central Excise Customs & Service Tax, RSP-I/RSP-II/
Service Tax/ Kuarmunda/ City / Vedvyas/ Ranges for information.

3. Section in-Charge(All), Central Excise, Customs& Service Tax,Rourkela-I division. 4. The AMC holder Sunil Kumar Swain , Mobile No.-9776321606.