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Passenger information system - Wikipedia, the free encyclopedia

Passenger information system
From Wikipedia, the free encyclopedia

A passenger information [display] system (PIS or PIDS) is an electronic information system which provides real-time passenger information. It may include both predictions about arrival and departure times, as well as information about the nature and causes of disruptions. It may be used both physically within a transportation hub and remotely using a web browser or mobile device.

Contents
1 Systems 1.1 Channels 1.2 Information 2 Examples of passenger information 2.1 Passenger information systems in France 2.2 Passenger information systems in Germany 2.3 Passenger information systems in the UK 2.4 Passenger information systems in the US 3 See also 4 References 5 External links

Systems
Current operational information on service running is collected from automatic vehicle location systems and from control systems, including incident capture systems. This information can be compared by computers with the published service timetable to generate a prediction of how services will run in the next few minutes to hours. This may be informed by additional information: for instance, bus services will be affected by congestion on the road network, while all services may be affected by adverse weather conditions.

Bilingual real-time information is provided on every platform in the MTR passenger railway system in Hong Kong

The capital and revenue costs for traveller information systems can be calculated with reasonable accuracy. However, the derivation of tangible financial benefits is far more difficult to establish and as a consequence, there is very little research. This directs the business model for information systems towards the "softer" merits such as traveller confidence etc. It is worth noting that there must be an actual value as individuals are willing to pay for systems that give them access to real time data relating to their journey. The difficulty is establishing what this is for each individual person and perhaps each individual piece of roadside hardware.

Channels
en.wikipedia.org/wiki/Passenger_information_system 1/6

Using such systems a passenger may (re)plan his/her journey to take into account current circumstances (such as cancelled services or excessive delays).wikipedia.12/2/13 Passenger information system . Personalised channels (web.g. mobile device. it is normal to provide up to date predictions of: What is the next station or stop? When it will arrive? How closely it is running to timetable? Advice on connecting services. how big the display screen is) At a station or stop. Dual screen ceiling mounted passenger destination information board used in CityRail-Sydney. or kiosk) will normally be set up to mimic the view from a station or stop but may in addition be linked to journey planners.g. in customer offices) Internet through a website PDA or mobile phone (typically using SMS or WAP) LED displays and screens inside stations Additional considerations include: How the system will present information for disabled travellers Whether the system will be able to provide information in multiple languages LED information display at Joanic station on the Barcelona Metro.Wikipedia. These LED displays count down to the last second the time needed for a train to arrive at a station Information The information provided by a passenger information system depends on its location. it is normal to provide up to date predictions of: Which service is operated by the next vehicle to arrive. Australia's train network LCD information display used on the Kaohsiung MRT Examples of passenger information en. including: telephone (either a manned bureau service or an automated answering system) touch screen kiosks for self-service (e. and the technical scope (e. On a vehicle. General advice on current travel disruptions that may be useful to the passenger in understanding the implications for their travel plans. including its route and destination? When this vehicle will arrive? How closely it is running to timetable? Similar information for the following few services.org/wiki/Passenger_information_system 2/6 . the free encyclopedia Information may be delivered via any electronic media.

12/2/13 Passenger information system . These displays show the time needed for a train (and the subsequent train after it) to reach a particular station. in use since 1997. On the bus network in Paris. SIEL indicator systems (abbreviated from Système d’information en ligne) are installed in the RER. Australia's train network On the Paris Métro. and can be inaccurate at times due to the lack of communication between SNCF and RATP. monochrome LCD displays have been used since 1996 to indicate the time needed for a bus on a bus route to arrive at a bus stop. the free encyclopedia Passenger information systems in France In Paris. Australia's train network 1st generation termini 2nd generation termini indicator on the RER line indicator on the RER line A B Information display in a shelter at a bus stop in downtown Portland. the two operators of the RER. These displays are only used on the RER line A. the first generation model which only indicates the termini of trains stopping at a station through the use of square lights located beside the words bearing the name of a terminus. the LED numerical display installed in all Métro lines (except line 14). single vertical screen ceiling mounted passenger destination information board used in CityRail-Sydney.wikipedia. Vertical standing passenger destination information board used in CityRail-Sydney. the Paris Métro and on 250 bus routes on the RATP bus system. France. there are two types of information display systems. On the RER. Oregon en.org/wiki/Passenger_information_system 3/6 . there are 2 types of indicators used. RER line B and at Gare de Châtelet – Les Halles station on RER line D. and the television display installed on all stations on line 14. after a two-year trial period on a few bus routes.Wikipedia. and the second generation model which includes an LED display above the square lights indicating the terminus and train service.

Audio announcements are made to confirm these. en.exe/dn?L=ua_pda& Passenger information systems in the UK National rail stations are equipped with visual platform displays which indicate the next service or services from the platform.Wikipedia.de/de/fahrplanauskunft/index.html ) and VRS (http://195. and mobile phones over WAP and i-mode. bicycle carriage).vrr.de/bin/mobil/bhftafel.uk/ and on mobile devices. as well as known delays and expected arrival and departure times of the trains.12/2/13 Passenger information system .de/bin/bhftafel.wikipedia. and (at major stations) the full route of the service and any restrictions applicable (e. Additionally.14. This shows current train times compared to the published timetable.bahn. concourses and ticket offices have large screen displays which show all of the services available at the station for the next hour or more. the free encyclopedia LED indicator on the Paris Métro A variant of the Métro's TV screen used on Paris LCD display used on LED indicator used on Métro Line 14 Paris's bus system Paris Métro Line 13 utilizing a lighted arrow indicating the terminus of the next train Passenger information systems in Germany Deutsche Bahn AG offers a Travel Information System (RIS).nationalrail.exe/doi ? PDA: http://reiseauskunft.g.co. This information is made available to the train conductor (via SMS) as well as to the passenger via loudspeaker in the train station or schedule boards on the internet (http://www. It should be noted that many smaller and less well-used railway stations do not have such systems.exe/dow ? imode: http://wap. catering services.de/bin/mobil/bhftafel. The VRR (http://www.bahn.org/wiki/Passenger_information_system 4/6 .html) transportation schedule information systems also process RIS data.bahn. WAP: http://wap.6/ass/client/vrs/fahrplanauskunft. This information is available online at http://www. The data can also be queried in real-time via mobile terminal devices like PDAs. ticket types.bahn.de/ris ).241. but rather have Passenger Help Points which connect the user by telephone to a control room by pushing an "Information" button.

[3][4] WMATA also began providing real-time train information by phone in 2010.wikipedia. The convention is to show real-time information as (in x mins) and scheduled information as a time (xx.info/nextbuses.htm) information service provides the next departures from any bus stop in the UK.[1] WMATA also provides current train and related information to customers with conventional web browsers.[5] en. where the council developed them and they were such a success that the UK government gave councils money to invest in this technology. Audio announcements are also made regularly.[2] Washington Metro In 2010. and from there to other information services such as and Transport Direct (http://www. Audio announcement (on or off bus) is relatively rare. as well as users of smartphones and other mobile devices. Metro began sharing its PIDS data with outside software developers.Wikipedia. and related information. The system provides real-time information on next train arrivals.traveline. Brighton and Hove operate the best information real time and they are viewable from a long distance . delayed trains. The Government-sponsored Transport Direct project provides journey planning across all transport modes (including private car) and is increasingly linked to real-time information systems. but relatively few suburban and rural stops. a small startup. Windows Phone. otherwise the scheduled times are given. A variety of electric services are available through SMS which cover large parts of the UK’s public transport network.google. Buses are operated by local operating companies but in close partnership with local authorities. provide electronic versions of the bus timetables to the Traveline (http://www. California. Most of this is single-mode. The first systems were installed in Emeryville. The first sight of these system was in Brighton and Hove. Palm).info:) information service which covers all public transport modes.traveline. California. and many web sites provide access to information from bus or train real-time systems. The Washington Metro installed a PIDS in all of its stations in 2000. Passenger information systems in the US Real time passenger information was brought to riders in the US by NextBus corporation.com/transit) [citation needed ] The deployment of real-time bus information systems is a gradual process which currently extents to around half of the national fleet and a high proportion of town-centre stops. and some trams as well. This information is real-time where the real-time feed has been connected in. and Google Transit (http://www. Free apps are available to the public on major mobile device software platforms (iPhone/iPad. Android. although London and some metropolitan areas have recently seen significant increases. the free encyclopedia Most London Underground stations have “Countdown” displays on each platform. As of 2012 both initial systems are still in operation. and later in San Francisco. Local authorities.org/wiki/Passenger_information_system 5/6 . for use in PIDS creating additional real-time applications for mobile devices. The Traveline NextBuses (http://www. and some transport operators. in 1999.12/2/13 Passenger information system .not just in the shelter where most operate from.info:) .transportdirect. These are simpler than the national rail displays as in most cases each platform serves only a single line and there are fewer variations in carriage restrictions and destinations served. emergency announcements.xx).

transportdirect. See also Passenger information Dynamic Passenger Information (DPI) Real Time Information Group CEN Transmodel.de/base/initPersonalSchedule. additional terms may apply." (http://www.cfm?ReleaseID=4625) News release.com/about_metro/news/PressReleaseDetail.hbt.info:) UK Transport Direct (http://www.wikipedia. ^ WMATA.cfm?ReleaseID=4600) News release.Wikipedia. External links DB travel information: current traffic situation (http://reiseauskunft.wikipedia. Wikipedia® is a registered trademark of the Wikimedia Foundation.wmata. ^ WMATA (2010-08-06).com/rider_tools/mobile_services. "Real-time next train arrival information now available by phone.de/e." (http://www.bus-und-bahn-im-griff.com/about_metro/news/PressReleaseDetail.de/bin/bhftafel.html) Bus & Train explained: Guide to travel information (http://www. IFOPT and SIRI: technical specifications and standards IEEE Intelligent Transportation Systems Society References 1. Boston MBTA and MBCR have also deployed PIDS.lauterbach/auskunft/fplan." (http://www. As of 2010 PIDS are being deployed with unified messaging. ^ WMATA (2010-08-31)." (http://www.wmata.bahn.cfm? ReleaseID=3000) News release. ^ WMATA. Text to Speech products have been designed to convert PIDS data to speech in a choice of over 20 languages.com/about_metro/news/PressReleaseDetail.org/w/index.cfm) Accessed 2012-11-19. Text is available under the Creative Commons Attribution-ShareAlike License. which can include information streamed to mobile devices.cfm) Accessed 2012-11-19.de/) UK Traveline (http://www. en." (http://www. ^ Washington Metropolitan Area Transit Authority (WMATA) (2004-03-26).wmata.12/2/13 Passenger information system . "Metro invites software developers to discuss new transit data feed.com/rider_tools/developer_resources. 4.do?STYLE=hbt&LANGUAGE=en_GB) : Germany-wide passenger information from point to point Retrieved from "http://en.org/wiki/Passenger_information_system 6/6 .info:) Delfi protocol (http://delfi. "Mobile Services. 3. "Developer Resources. you agree to the Terms of Use and Privacy Policy. By using this site.php?title=Passenger_information_system&oldid=583625753" Categories: Public transport information systems Travel technology This page was last modified on 28 November 2013 at 05:08..traveline. 2. "Metro offers enhancements for the passenger information display monitors. a non-profit organization.wmata. phones and translated directly to voice announcements.wmata.arcor. Inc. 5.exe/dn) An alternative entry form for Deutsche Bahn AG travel information (http://home. the free encyclopedia Amtrak has deployed PIDS throughout the NE corridor.