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Balanced scorecard Books

The Strategy-Focused Organization: How Balanced Scorecard Companies

Thrive in the New Business Environment (Hardcover)
by Robert S. Kaplan
(Author), David P. Norton

1. Book description Review

In their previous book, The Balanced Scorecard, Robert Kaplan and David Norton unveiled an
innovative “performance management system” that any company could use to focus and align their
executive teams, business units, human resources, information technology, and financial resources
on a unified overall strategy–much as businesses have traditionally employed financial
management systems to track and guide their general fiscal direction. In The Strategy-Focused
Organization, Kaplan and Norton explain how companies like Mobil, CIGNA, and Chemical
Retail Bank have effectively used this approach for nearly a decade, and in the process present a
step-by-step implementation outline that other organizations could use to attain similar results.
Their book is divided into five sections that guide readers through development of a completely
individualized plan that is created with “strategy maps” (graphical representations designed to
clearly communicate desired outcomes and how they are to be achieved), then infused throughout
the enterprise and made an integral part of its future. In several chapters devoted to the latter, for
example, the authors show how their models have linked long-term strategy with day-to-day
operational and budgetary management, and detail the “double loop” process for doing so,
monitoring progress, and initiating corrective actions if necessary. –Howard Rothman


” . . . Kaplan and Norton show they know how to follow a good opening act [The Balanced
Scorecard] without losing their own balance.” — American Way, December 2000

In this fast-moving economy of big ideas and trendy business strategies, one can sometimes lose
track of what’s in and what’s out. If the last round of big ideas (disruptive technologies and chasm-
crossings) was about finding the right product and market, this year’s model is about getting it
done. As companies turn again to profitability and leveraging existing resources and assets,
managers are gravitating toward ideas that help them execute their strategies.

Balanced Scorecard Strategy For Dummies (For Dummies (Business &

Personal Finance))
by Charles Hannabarger (Author), Frederick Buchman (Author), Peter Economy (Author)

1. Book Description

A practical, easy-to-understand guide to Balanced Scorecard for busy business leaders

The Balanced Scorecard method is an analysis technique designed to translate an organization’s
mission and vision statement and overall business strategies into specific, quantifiable goals, and to
monitor the organization’s performance in achieving these goals. Much less technology driven then
other analysis approaches, it analyzes an organization’s overall performance in four regards:
financial analysis, customer service, productivity and internal analysis, and employee growth and
satisfaction. Balanced Scorecard Strategy For Dummies breaks down the basics of Balanced
Scorecard in simple language with practical, Dummies-style guidance on getting it done. This
book covers all the basics of Balanced Scorecard for busy executives and managers-and does it
without the high price tag of most professional level Balanced Scorecard guides.

From the Back Cover

Packed with helpful checklists and figures

Find success by focusing on four critical areas to bring your business into balance
Set and achieve goals consistently by using and applying balanced scorecards that work. This
hands-on guide shows you how to pay attention to more than just your bottom line, revealing how
to balance goals you set for your customer needs, company growth and education, finances, and
productivity. Discover proven strategies to analyze these areas in the best way to bring balance to
your business and achieve the success you seek.

Balanced Scorecards and Operational Dashboards with Microsoft Excel

by Ron Person (Author)

1. Book description

Create Balanced Scorecards and operational dashboards that drive success

Balanced Scorecards help organizations clarify their strategy, translate strategy into action, and
successfully execute their strategy. Operational dashboards are critical for monitoring and
managing high performance.

This book is a guide for those who define and build these business performance tools: executive
sponsors, operational managers, facilitators, and Excel developers. Based on years of experience,
these step-by-step methods will help you develop Balanced Scorecards and operational dashboards
that drive strategic execution and operational performance.

• Write a strategic Destination Statement that clarifies your vision

• Build a Strategy Map illustrating strategic objectives and the causal links that drive success
• Map operational processes to identify leverage points with the greatest impact
• Identify the “critical few” metrics that drive and measure success
• Gain buy-in with Tactical Action Plans and Implementation Plans
• Build impressive, dynamic Excel scorecards and dashboards using only spreadsheet functions
• Build powerful charts and analyses that aid business decision making
• Develop portable Balanced Scorecards that are secure and easy to maintain

Hardcover) Balanced Scorecard Step-by-Step: Maximizing Performance and

Maintaining Results (Hardcover)
by Paul R. Niven (Author)

1. Books Description

PRAISE FOR Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining

Results, Second Edition

“As a practitioner and thought leader, Paul Niven is superbly bridging the gulf between BSC
theory and application through hands-on experiences and real-world case studies. The book
provides a practical road map, step-by-step, to plan, execute, and sustain a winning scorecard
campaign. Easy to read . . . tells a powerful story with lessons learned/best practices from global
customer implementations. Must-read for anyone interested in BSC or grappling with how to
create a strategically aligned organization.”
—Vik Torpunuri, President and CEO, e2e Analytix

“In Balanced Scorecard Step-by-Step, Second Edition, Paul Niven provides an intuitive and
incredibly effective blueprint for transitioning strategic ambition to execution. Paul’s pragmatic
approach provides leaders with a tool for managing a company’s journey from strategic ideas to
world-class performance. The Balanced Scorecard is a masterful tool for guiding companies
through transformation, and I speak from personal experience when I say Paul’s blueprint works! It
is the most effective guide I have seen. Balanced Scorecard Step-by-Step will serve any leader well
if their ambition is to efficiently engage their teams in achieving a set of strategic goals.”

—Allan A. MacDonald, Vice President, Sales and Customer Solutions Bell Canada National
“Paul Niven has done it again!!! With this book, he has further operationalized the enlightened
Balanced Scorecard concept into a fully functional system that optimizes business execution and
—Barton Johnson, President, Financial Freedom Senior Funding Corporation, The Reverse
Mortgage Specialist
The Balanced Scorecard: Translating Strategy into Action
by Robert S. Kaplan (Author) and David P. Norton (Author)

1. Books description

Kaplan (accounting, Harvard) and Norton, president of Renaissance Solutions Inc., created the
“balanced scorecard” to assist businesses in moving from ideas to action, achieving long-term
goals, and obtaining feedback about strategy. The balanced scorecard consists of four sections:
clarifying and translating vision and strategy; communicating and linking strategic objectives and
measures; planning, setting targets, and aligning strategic initiatives; and enhancing strategic
feedback and learning. Because the writing is technically oriented and somewhat detailed, this
work is geared toward scholars and high-level business planners. However, its clear organization
makes reading and understanding the concepts much easier. Recommended for upper-level and
graduate business students and senior practitioners in the strategic-planning field.? Randy Abbott,
Univ. of Evansville Libs., Ind.
Copyright 1996 Reed Business Information, Inc.