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Bajaj Allianz Life Insurance Co. Ltd.

Customer Portal FAQs Click on below links for more information Q. What are the services which are available in customer portal? Q. How to register the policy online? The procedure for online registration is as follows: Login to our website: Select 'Customer Service' or 'Customer Portal' tab. For the new user, click on 'New Registration' link New Registration form will be displayed. Enter the fields as Policy Number, Premium amt, Date of Birth of Policy Holder and click on 'Validate'. Kindly enter all the Fields. Please confirm the address is correct? Y/N If N kindly enter the correct address and update the same. Please enter all the details and submit the form. Your User id and Password will be mailed to your e-mail id. Note: Kindly enter the 10 digits policy number (Add "0" before policy number. E.g. 0012345678) In case, the customer is providing the following details, then we can register the customer's policy on the customer portal. Policy number: Premium Amount: Date of Birth : If you are getting any error while accessing Customer Portal, kindly send us the screenshot on, so that we will resolve your query at the earliest. different person then whose date of birth should we
provide? For New User registration, if the life assured and policyholder

Q. What should I do for Forgot Password? Q. What should I do if trouble in login or Password lock? Q.
How to make a payment online?

Q. Can I pay premium for my policy in advance? Q.

If the system does not respond after I confirm the transaction, how can I know whether the transaction has been processed?

Q. How to get Premium receipt online? Q. How to check policy fund details? Q. How to add the policy? Q.
I have 2 more policies but I am not able to Add them, system gives message: You cannot Add This Policy to your portfolio.

Q. What is the Online Pin (O-Pin)?


I already have my Login ID and Password, why do I need to register for Online Pin (O-Pin)?

Q. What is the procedure to get O-pin? Q.have not received my O-Pin. What should I do? Q. Forgot O-pin or resend O-pin? Q. Do I need to enter O-Pin for renewal payment? Q. What do you mean by fund apportionment and fund switching? Q. How to do fund apportionment and fund switching online? Q. By what time I can put request for Fund Switch? Q. Can I know the Status of my Service Requests Online? Q. How many request can I place in a day? Q. What is the procedure for Address change online? do it and when?
If I want to change the premium/ frequency mode online, how It's been 2 weeks since I submitted my O-Pin Application but I

Q. Why is the service so slow? Q. What are the browser requirements? Q. Contact Us

@ Bajaj A llianz L ife I ns uranc e C o. L td. | M inimum Brows er Requirement: Y ou mus t have I nternet E xplorer 5 .5 & above or N ets c ape C ommunic ator 4 .7 & above.