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Volume 29 • Issue 11 • November 2008


UNE learning commons and external revamp

A new beginning at Macquarie University
Building within an established building

News magazine of the Australian Library and Information Association • ISSN 0158–0876
Volume 29 • Issue 11 • November 2008
News magazine of the Australian Library and Information Association • ISSN 0158-0876

Featuring this month – Library buildings

Frontline 4 Energise, Enthuse, Inspire! 22
Directline 5 Copyright 23
In keeping with this month’s theme of
library buildings, our cover image features Conferences 8 Workwatch 26
Wallsend Library, NSW. (photo courtesy Group in the spotlight 17 Webb’s web 27
of Newcastle Region Library)
Product/services directory— Events 28
Relocation and library design 18 New members 29
inCite is the news magazine of the Australian
Library and Information Association. It presents Book reviews 20, 24 Index of articles 30
perspectives on issues relating to library and Professional development 21 Index of advertisers 30
information science.
© ALIA 2008
Apart from fair dealing for the purposes of
research or study, reproduction of this material Darwin Magistrates library
UNE learning commons and
in any form, by any means, for public or
commercial use is prohibited without written external revamp 10 reorganisation project 13
permission from the publisher. Contributors A new beginning at Macquarie Consulting, cajoling, and
assert their moral rights to be identified as the
authors of their works. University 10 communicating 14
Building within an established Relocation! relocation!
Australian Library and Information Association
ABN 40 090 953 236 building 11 relocation! 14
Street address Palace and shed 11 Much more than a makeover 15
ALIA House, 9–11 Napier Close New Logan North Library— CARM2: a sequel to a shared
Deakin ACT 2600
the library everybody loves 12 storage success 16
Postal address
PO Box 6335, Kingston ACT 2604 Big changes in the Top End 12 Library moving: Jan Brady Library,
ph 02 6215 8222 Libraries are for everyone 13 Australian Taxation Office 16
fx 02 6282 2249 Other news
Executive Director
Sue Hutley IFLA Milan 2009 Call for papers 6
ALIA Board of Directors Call for nominations for ALIA
Michelle Brennand, Philip Keane,
Board of Directors 6
Damian Lodge, Helen Partridge
Jan Richards (Vice-president), Kate Watson, ILAC develops best
Derek Whitehead (President) practice manual 6
inCite Editor 2008 South Australian Library
Jane Hardy
ph 02 6215 8235 Achiever of the Year 7
fx 02 6282 2249 Consider a career @ your library® 19
Destination— library career 19
Book Review Editor
Fiona Edwards
inCite Designer
Di Kuschert
inCite Advertising
Maria Charlton
ph 02 4929 7766
fx 02 4929 7827
inCite Printing
Blue Star Print Group
(incorporating NCP and Pirion)

Cost for non-members to purchase single issue

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Overseas $25.00
Volume incl.29p&p• Issue 11 • November 2008 inCite 
You can never have too many friends—a tour
of ALIA’s connections
Frontlinebecause they are state-based. There is a national
body, Public Libraries Australia, with which
This saying, although not self-evidently true, ALIA has an agreement and with whom we
is an operating principle for ALIA. One of our partner for public campaigns. We also have a
key goals for 2009 is to develop and maintain Memorandum of Collaboration with a number
strategic partnerships—friendships with other of state public library associations—NSW Public
organisations. Libraries - Country (CPLA), NSW Public Libraries
- Metropolitan (MPLA), Queensland Public
ALIA has already developed several such Libraries Association (QPLA), Local Government
partnerships, and there is a list of our agreements Librarians' Association of Western Australia
and affiliations at (LocLib), VicLink, and Public Libraries South
governance/affiliation.html Australia.
Why is this particularly important for us? A We aim to work with other organisations in
major reason is that the library and information advocacy and lobbying. For example, we recently
Derek Whitehead environment is not only quite fragmented, but
ALIA President joined with the Internet Industry Association,
the boundaries between our industry and other CHOICE (the consumer association) and the
industries, and between the component parts Australian Digital Alliance in a common statement
of our industry, are fuzzy and imprecise. Within of principles relating to copyright discussions.
Feedback to your the large and growing information industry, there
Board of Directors is change and evolution. So over the next year, We have commercial partners too that
we intend to work with others to bring together provide discounts to our members: APESMA,
Board members welcome your this variety—one might even say plethora— Bargain Books, Inbooks, Good Reading. See
comments and feedback. Please of organisations devoted to doing good for
feel free to contact a Board member libraries and related areas of the information partner.discounts.html
at any time. industry. We have partnerships, too, with some training
ALIA has signed memorandums of understanding organisations: CAVAL, the Chifley Business
Email: (MoUs) with several organisations: the Special School, Key Forums, Information Enterprises
with your comments. Libraries Association (SLA)—the Australian Australia (IEA), Institute of Public Administration
section of a large US library association, the Australia NSW, Ark Group, Resource Options
Derek Whitehead Library and Information Association of New and See
President education/pd/services.html 
Zealand Aotearoa (LIANZA), the Australian
03 9214 8333 Society of Archivists (ASA), and the Australian The response to this extremely long list—and
Government Libraries Information Network my apologies if I have left anyone off the list, as
Jan Richards (AGLIN). We are discussing a MoU with the I almost certainly have—is obviously WHEW!
Vice-president Records Management Association of Australasia Working closely with other organisations poses
03 6393 8126 (RMAA). And we already have a MoU with some dilemmas. We have an identity, which we CAVAL Ltd, a library services provider and non- wish to maintain and promote, but so do they.
profit organisation in Victoria, owned by the The organisations may compete for the same
Michelle Brennand Victorian universities.
Director members. They may have different criteria for
08 9405 5490 We work closely with library associations in other membership than ours, perhaps less rigorous. countries through our membership of IFLA, the To work with others means surrendering some
International Federation of Library Associations relationship options—competition for example.
Philip Keane and Institutions. There are issues of scope—who is a sibling, who
Director a cousin, and who is unrelated?
08 8222 3224 We have a long-standing agreement with the Australian School Library Association (ASLA), In the end, it is all about what we want to achieve,
which is a national federation of state associations. and for whom. It comes back to values just as
Damian Lodge In this area, we also aim to coordinate our much as impact and authority. Are we going in
Director the same direction? We lead where this is the right
policies and activities, and we have an ALIA-
02 6933 2172 way to go, but our relationship with our siblings ASLA Joint Policy Advisory Group to coordinate
our approach to matters of common interest. and cousins is ultimately collaborative.
Helen Partridge Many organisations represent Australian library We will do most good for libraries if we
Director work together, least if we don’t. Too many
interests, and as the central organisation, ALIA
07 3864 9047 organisations working for the good of libraries aims to work with them all. In many cases we
have formal agreements, in other cases we and the information industry inevitably risk
are negotiating them, and in other cases the being counter-productive. I suggested in another
Kate Watson
Director connections are even looser. We work closely, for Frontline column that getting a good conference
07 5459 4417 example, with the Council of Australian University on the road was like organising a parade of Libraries (CAUL) and National and State Libraries elephants. But that is nothing compared with
Australasia (NSLA) and with groups like Friends working together in the library and information
of Libraries Australia (FOLA) and Libraries, sector. We need another metaphor, I am afraid.
Technology and the Future, Inc. (VALA). Derek Whitehead
ALIA President
Public libraries are another area where there
is a wide range of representation, in large part

 inCite Volume 29 • Issue 11 • November 2008

Library buildings are always one of my favourite The International Association of School
topics—library spaces, renovations and redesign Librarianship IASL), which promotes and
form an important part of how our customers administers this award, is committed to enabling
experience our services. Working with a young people to develop literary and cultural
good architect or designer who can work with appreciation and to use information effectively
the library staff on ’needs and wants’ is also through the improvement of school libraries and
important. Many Australian libraries have won school library programs as a vital component of
awards again this year, some featured in this education.
edition of inCite. Other stories, from large and
small libraries, inspire us to think differently and Nominations and online voting for the ALIA
take the plunge to redesign or refurbish. Board of Directors
Nominations are now open for the Board of
Groups and volunteers @ ALIA Directors positions for 2009-11: see page 6 of this
Groups of ALIA undertake thousands of hours issue. The Boardroom Bound program webpage
of volunteer service for the Association. At this has more information about being on the Board. Sue Hutley
time of year, the Group committee members Please note that the deadline for nominations
ALIA Executive Director
are planning the activities and initiatives they is slightly earlier next year—the deadline is
will conduct next year. What would you like to Wednesday 14th January 2009. Details and
see? Or is it time to get involved, do something forms are available on our website: http://www. ALIA Assistant
different, make your contribution and put your Directors
hand up? Contact a Group Convenor or our ALIA
In 2009, ALIA will move to online voting for Jane Hardy
Groups Liaison Officer with your suggestions.
members for the first time. The Board has Assistant Director Strategy & Advocacy
endorsed this development to make it easier for
you to participate in voting and to have a voice 02 6215 8235
Professional and career development @ ALIA
in your Association’s future.
I was pleased to attend the ALIA Tasmania Group’s
‘Growing your career’ workshop last month. Robyn Ellard
Goss! Behind the scenes… Assistant Director
This one-day conference on career development
We have been lucky enough to be in contact with Member Services
focused on three themes: the future of library 02 6215 8250
the writers of ‘The Librarians’. Series 2 is now
work, empowering your career, and where your
being developed for 2009 by the ABC. Look out
career can take you.
on the e-lists for more about what’s happening.
Peter Heffernan
ALIA continues to support your career in lots Not on an ALIA e-list? Join one today to keep up Assistant Director
of ways, with the Career Development Kit and with the news. Business Support
guide, professional development opportunities, e-lists/ 02 6215 8220
committees to join and new skills to gain.The PD
Scheme provides the resources for you to formally aliaNEWS: are you subscribed?
record and demonstrate your commitment to What is aliaNEWS? It is a free e-newsletter Local Liaison
professional development; to provide a widely- that is sent out via email at the beginning of Officers
accepted and endorsed record of learning for each month. It updates you on ALIA events, LLOs are ALIA representatives in
you and your employer; and to gain recognition membership issues, professional development each state/territory. Their duties
within the profession by the use of the Certified include being a point of contact
opportunities, awards and grants, conference
Practitioner (CP) post-nominal. http://www.alia. for members and non-members.
registration deadlines, publications, industry
events, etc. ACT: Robyn Ellard
IASL School Librarianship Award 02 6215 8250
Anyone interested in ALIA and the LIS sector is
Our congratulations to Jane Viner who has been welcome to subscribe. Go to http://lists.alia.
awarded the IASL School Librarianship Award. NSW: Niki Kallenberger 0408 818 028
The award recognises outstanding contributions
to the national All past aliaNEWS e-newsletters are also
NT: Jayshree Mamtora
development of available on our website 0416 366 634
school libraries au/alianet/e-lists/alianews/
and services within
the recipient’s own Subscribe now and keep in touch with your QLD: Claudia Davies
Association! 0407 964 967
country or inter-
nationally. Jane has Sue Hutley
been recognised ALIA Executive Director SA: Jeannine Hooper
for her significant 0437 167 050
achievements in
the development of TAS: Sally Murdoch
information services 03 6234 7002
and education for
teacher librarians VIC: Margie Anderson
in IB schools in 03 9315 1090
Jane Viner, IASL School Australia and the
Librarianship Award recipient Asia Pacific region.
WA: Natarsha Larment
0448 881 630
Volume 29 • Issue 11 • November 2008 inCite
ILAC develops best
practice manual Election of
The role of the ALIA Interlibrary Lending Advisory Committee
(ILAC) is to provide the ALIA Board with advice on interlibrary
lending and resource sharing policy and practice.  The
committee consists of five experts in the field from a range
of library types including academic, special, public and the
National Library.  In 2005, the group coordinated a review of
the Australian Interlibrary Resource Sharing (ILRS) Code.
and two Directors
Building on the new code, the Committee is now developing Call for nominations
an online best practice manual—one of the tasks referred
to ALIA at the National Resource Sharing Forum.  Making Nominations are called for ALIA Vice-president
use of a Wiki platform, the tool aims to be a co-operative (President-elect) and two positions on the Board
information resource on interlibrary lending practice that of Directors of ALIA as incorporated under
is added to, maintained and used by inter-library loan (ILL) Corporations Law.
The Vice-president (President-elect) and the two
On 10 September 2008, the Committee met in Melbourne positions on the Board of Directors will be elected
to brainstorm the structure of the tool, now named Share
by the membership at large.
It: Australia’s Interlibrary and Resource Sharing (ILRS) Wiki. 
It will be launched at Information Online in January 2009.  Nominees must be personal members of the
Ongoing maintenance will rely on the wider ILL community Association and will represent the interests of the
adding and editing content. Please contact members of the organisation as a whole rather than those of a
committee if you wish to contribute: particular constituency.
The Vice-president and directors will assume
Thomas Girke
Committee Chair office at the Board meeting following the Annual
ALIA Interlibrary Lending Advisory Committee General Meeting in May 2009.
The Vice-president (President-elect) will assume
the Presidency following the Annual General
Meeting of the Association in 2010 until the 2011
Annual General Meeting. The term of office of
Directors will be until the Annual General Meeting
in 2011.
Nominations must be in writing and must
be signed by two financial members of the
Association and include the consent in writing
of nominee. Nomination forms must be
accompanied by a current curriculum vitae which
provides full details of academic and professional
IFLA Milan: qualifications and a 100-word statement of
professional concerns. The curriculum vitae should
Call for Papers be arranged under headings of present position,
previous positions and professional activities.
 The next IFLA Congress is in Milan on 23-27 August
A standard colour portrait photograph must be
2009. The theme is Libraries create futures: building on
cultural heritage. Details are at
ifla75/index.htm Nomination forms are available from ALIA
There are currently many calls for papers for different National Office and via the ALIA website.
sections and groups and they are due in December Nominations close at 5:00pm Wednesday 14th
2008. Take a look through the many interesting satellite January 2009 and should be sent to the ALIA
events as well being held around Europe. Executive Director by mail to P.O. Box 6335,
IFLA 2010 - Brisbane Australia Kingston ACT 2604; by email to sue.hutley@; or fax to 02 6282 2249.
We hope that some Australians will assist the IFLA2010
National Committee to promote Brisbane in Milan in Forms and more information available from
2009 and encourage the world's library professionals to h t t p : / / w w w. a l i a . o r g. a u / g o v e r n a n c e /
visit Australia in 2010. Contact the National Committee elections/2009/

 inCite Volume 29 • Issue 11 • November 2008

2008 South Australian Library Achiever of the Year
Think big, put it out there and be bold enough to believe it
Ian Hildebrand, Manager of Mount Barker Community Library, of the community. Over this period the number of people
was named the 2008 South Australian Library Achiever of visiting the library has increased by 60%.
the Year at an award ceremony at the State Library of South
Ian has developed partnerships with a variety of local and
Australia on Tuesday 5th August 2008. This annual award is
statewide organisations including booksellers and publishers,
organised by the ALIA SA Group of the Australian Library and
TAFESA Wallis Cinemas, Dominos Pizza and Monarto Zoo.
Information Association (ALIA).
He has used the media very effectively to promote the library
Ian’s prize included an inscribed plaque and $500 cash and its services. His innovation in children’s programming
and was very proudly sponsored by RAECO. National has resulted in a 500% increase in participation levels in the
Sales Manager Trevor McCann said, “we all appreciate and past three years.
acknowledge the importance and responsibility that beholds
"What an exciting time to be working in libraries", Ian said.
those who dare to be different”.
"In my career in libraries I have been very fortunate to have
Ian was nominated for innovative program development and played a part in two revolutions: the technology revolution of
creation of local business and community links for Mount bringing in and making information technology mainstream
Barker Community Library. ALIA SA Group co-convenor elements of a modern library service and now the Library 3.0
Benita Wheeler said Ian demonstrated dedication to the revolution where our focus returns to the people involved in
advancement of libraries, creative approaches to marketing, making a library come to life including staff and the many
and successful collaborative ventures. people who make up the varied and diverse communities in
a region".
“His award is richly deserved and he has done himself, his
library and community, and the public library sector proud”, Ian was nominated by Rebecca Jeffree, Senior Librarian
said Geoff Strempel, Associate Director of Public Library at Mount Barker Community Library, who felt that under
Services, State Library of South Australia. Ian’s leadership, staff now focus on believing they can do
something and then go about doing it. “We go for what we
The presentation evening was also sponsored by 3M Library
want and then work out how we are going to achieve it”, she
Systems, Ex-Libris and Public Libraries South Australia.
In the past five years, under the leadership of Ian, Mount Benita Wheeler
Barker Community Library has positioned itself as the heart Co-convenor, ALIA SA

Volume 29 • Issue 11 • November 2008 inCite 

4th ALIA New Librarians Symposium
Breaking barriers
ConferencesALIA Information Online Conference
and Exhibition 2009
5-6 December 2008 20-22 January 2009 http://www.information-online.
How does a new librarian or new library technician break
down the barriers and become a part of the vibrant exciting Registrations
library culture in Australia? By attending the New Librarians
Registrations for the conference and satellite workshops are
now open! To register, go to the conference website.
In December the Symposium will create a microcosm
And if you want your ALIA Information Online 09 e-brochure
of the library world and there will be conversation, ideas,
right now, it’s ready for you on the conference website.
presentations and a wonderful conference dinner. For many
who are new to the procession, you may find the thought Keynote update
of attending a conference with over 200 colleagues a little Justin Harness is the Head of Intranet and Information Services
overwhelming—if you do here are a few tips: for Macquarie Bank and most recently won the International
• Talk to colleagues in your area who might have already Knowledge Officer of the Year award at the 2008 Legal
attended a new librarians symposium—you’ll discover Technology Awards.
that it is an opportunity to build a network that will last
Justin will examine the burgeoning realm of KM 2.0, looking at
throughout your library career;
knowledge management into the future. His not-to-be-missed
• Talk to everyone that you meet at the conference—there
session will explore the use of knowledge management as a
will be innovative ways to meet presenters and attendees
tool for change and will look at ways of packaging KM for
(hint: at the cocktail party at NLS2006, we were given
Dewey numbers and subject names and we had to find
others in the same subject area); Workshops and satellites
• Go to sessions that are different—for example if you Our workshops take place pre and post conference. Secure
work in a public library, attend a presentation by someone your place now, numbers are limited!
in an academic library. Despite the fact that we talk about
Here is a taste of what’s available to complement your
our differences, libraries are remarkably similar and you
Information Online experience.
will find it stimulating to think about services in a different
context – and may have new ideas about your career; Writing for the web by Dey Alexander
• Say hello to potential employers: there will be many from Communication via the web is a specialised skill and this
university, public, special, state, national and session offers participants the chance to practice hands-on,
parliamentary libraries attending throughout the practical tips and tricks on writing and design to give their
conference—say hello and you never know what might content the ‘wow’ factor that will help it stand out from the
come up in the future; crowd!
• Follow up on the conference through ALIA blogs,
Facebook or by joining and reading ALIA material This essential session for anyone who contributes website
such as the e-lists. It’s a wonderful opportunity to add or intranet content investigates how customers look for
your thoughts through inCite, e-lists or blogs and to form information and encourages a critical appraisal of the way
networks around the nation (and beyond). content and information is presented.

Melbourne will be buzzing. In addition to the main Managing digitisation projects and using digitisation to
conference, there is a Professional Development (PD) Day on expose records, facilitate broader access to digitised content
the Thursday with a wide range of options: and/or preserve records by Mal Booth

• Workshop: The Art of Influence: Essential Skills for What should you digitise and why should you do it? Learn how
Leaders to decide what to digitise by considering things like audience
demand and uniqueness. Then hear about budgeting, staffing,
• Resume Reviews
resources and the digitisation process.
• Career Development Workshop
• Library tours: Seminar of Research Applications in Information and Library
Services (RAILS5)
Tour 1: Melbourne Library Service - City Library and
The seminar focuses on linking research with practice. It aims
Victoria University – City Flinders Library
to build partnerships between educators, researchers and
Tour 2: The Melbourne Athenaeum Library and
practitioners to develop a culture of informed and innovative
Freehills Law Library
practice amongst the providers of library and information
Tour 3: State Library of Victoria
• Workshop: Building your profile and extending your
Michelle Nutting
Marian Morgan-Bindon
So look at the website - and book in now!
Roxanne Missingham
NLS4 Patron
Parliamentary Librarian, Parliament of Australia

 inCite Volume 29 • Issue 11 • November 2008

ALIA 2009 National Library &
Information Technicians Conference
Conferencesthe Digital Economy), in addition to presentations on the
digitisation of cultural materials and discussion of the issues
around digital content creation (strategies, tools, and relevant
15-18 September 2009 issues).

Over the next twelve months, the As the broadband infrastructure connects Australia with an
organising committee of the ALIA international information environment rich in multi-media
2009 National Library & Information digital content, we might ask what will be delivered over
Technicians Conference will be introducing inCite readers to that infrastructure. Are there sufficient building blocks of
the human side of the committee. This month we would like Australian digital content to enable the creation of a base
to introduce Juliet Giustozzi. layer of distinctively Australian digital culture reflecting the
nation’s unique contribution to the web as a global digital
I work in Adelaide Research and Scholarship, the Digital
Library within the University of Adelaide libraries. For the
conference, I am working as the Sponsorship/Exhibition Co- Visit for program
ordinator to identify and approach potential sponsors and and registration details. Please join us to explore our digital
exhibitors to seek their participation in our 2009 conference. future….
I have contacted, with Joanne Corbett's support, over 80 such Jake Wallis
organisations offering a range of sponsorship packages which School of Information Studies
Charles Sturt University
offers unique opportunities to associate their brand with this
important industry event.
Our conference, which is held biennially, attracts over 400
delegates mostly from Australia and New Zealand. The
Library services in the Indigenous
conference will be held on 15-18 September 2009 at the context: the ATSILIRN protocols,
Convention Centre in the heart of Adelaide. It will provide
a forum for professionals to meet and share ideas with
training, initiatives & digitisation
colleagues, plus opportunities to tour best practice sites in projects
Adelaide, visit trade exhibitions and enjoy social activities Thursday 27 November, 9.30am–4.00pm
together. We have a great programme prepared with great Blake Library Learning Commons,
speakers, papers, pre- and post-conference functions, and a University of Technology Sydney
conference dinner at the National Wine Centre. There are lots
As part of our 30th anniversary celebrations, UNILINC is
of reasons to attend the conference and being in Adelaide
hosting a free seminar. The seminar seeks to help ‘close the
presents participants with a great opportunity to visit our
gap’ when it comes to libraries and other information service
famous wine regions.
delivery. UNILINC has been inspired in this endeavour by the
I am enjoying the opportunity to work with the conference July 2008 issue of inCite on Indigenous librarianship and by
committee. It is an energetic and supportive group, and I am the dreaming08 ALIA conference in Alice Springs.
looking forward to what will be a great conference.
The aim of the seminar is to increase awareness of Indigenous
For up-to-date information, please visit our website at http:// cultural perspectives and to explore how libraries can most effectively support teaching, learning and research. Areas to
Juliet Giustozzi be covered include cultural protocols, library training, library
Digital Library service initiatives and digitisation projects.
Adelaide Research and Scholarship
The University of Adelaide How many librarians know about the Aboriginal and Torres
Strait Islander Library and Information Resources Network
(ATSILIRN) Protocols? These important protocols are intended
Broadband, libraries and the creation to guide library professionals in appropriate ways to interact
with, and handle materials, relating to Aboriginal and Torres
of Australian digital culture Strait Islander communities.
18 November 2008
UNILINC welcomes everyone to come along, listen, learn
National Library of Australia
and be inspired. The program and registration information is
The School of Information Studies at Charles Sturt University, on our website:
in partnership with the Australian Library and Information html
Association and the National Library of Australia, has Rona Wade
organised a one day professional development seminar Executive Director
around Australia’s digital culture and possible digital futures
for Australia’s libraries within this context.
The event will provide an overview of the government’s
agenda in relation to the digital economy (with a speaker
from the Department for Broadband, Communication and

Volume 29 • Issue 11 • November 2008 inCite 

UNE learning commons A new beginning at
and external revamp Macquarie University
Deputy Prime Minister and Minister for Education Julia Back in 2006, Macquarie University Library faced a tricky
Gillard officially opened the Learning Commons in the problem—to develop a new library within a predetermined
Dixson Library at the University of New England on July budget and in a space only marginally larger than that
22nd 2008. already in use that would remain relevant through rapid
Building work to create the Commons involved major technological change, while allowing for growth in both the
renovation and retasking of the Library’s ground floor, student population and the physical collection.
and followed exterior painting of the library and entrance Since its establishment
remodelling in 2007. in the 1960s, Macquarie
Commonwealth Capital Development Pool (CDP) funds University has had one
financed the development of both the physical Learning central library servicing
Commons–which became operational in March this year– the whole institution.
and the e-Learning Commons of virtual library services to The library was placed
both on campus and off campus students. deliberately at the centre
of the University and has
In her speech to launch the Commons, Ms Gillard said she remained there, more or
was impressed by its ‘sense of space and light’ (in contrast less undiluted, ever since.
Macquarie’s current library building is a
to the law libraries of her own university days), and the
With continued growth classic example of 1960’s late Brutalism.
opportunities for students to use ‘the best of technology’ and
work together in groups. She said the Government believed in electronic resources, it
it was ‘important for students to have access to the learning was decided the new library would focus less on the physical
tools of the 21st century’. Introducing Ms Gillard, Pro Vice- collection and more on the provision of dynamic learning
Chancellor (Academic Services) Eve Woodberry said the spaces where students can connect with each other and the
Learning Commons represented ‘a change in philosophy’—a resources they require.
recognition of the more ‘social’ way of learning of today’s
A 21st century learning environment
The successful design by architects Francis-Jones Morehen
The Commons brings Thorp (fjmt), was described by the judging panel as “an
together services critical elegant and timeless design concept that responded to a ‘new
to student success in one beginning’ at Macquarie”. Certainly the new design contrasts
central and accessible to the current library building which, with bold, grey concrete
campus location: Library, blocks, sits brooding and emphatic in the centre of the
IT Help Desk, Student campus.
Assist and the Academic
Skills Office. It provides The new library will be located on what will become the
an integrated service desk University Common. The front of the building will reach
for Reference services, invitingly onto the Common and the long glass facade will
Deputy Prime Minister, Julia Gillard loans and ITD queries. connect it to the natural environment while providing an
The Commons also offers uninterrupted view of college life from both inside and out.
bookable meeting rooms and informal group discussion Inside, the new building will seat 3000 students compared
areas, electronic media booths, problem-based learning to the current seating of just over 1200. A mix of quiet
(PBL) rooms and a Medical Reserve, as well as social spaces study areas, learning lounges, dedicated postgraduate and
including lounge areas and a coffee and snack facility. research areas will be provided. All areas will have wireless
Most popular with students is the expanded and upgraded connectivity allowing for personal electronic devices to be
computer hub—again in a central campus location, well lit flexibly used. Learning lounges in the new Library will be
and air-conditioned, with a large number of well maintained open 24 hours a day and a café will be incorporated into the
workstations, flexible printing and copying options, entrance of the building.
professional assistance, and the security of being in a popular
location with many other people. For these reasons, the
Robots to the rescue
Commons has become the University’s principal computer Having given over all this space to study areas, the problem
lab for student use day and night. remained of what to do with the vast physical collection—a
Jack Bedson
collection of 1.8 million items that is projected to grow to 2.3
Acting University Librarian million over the 40 year life of the building.
Dixson Library, University of New England
Research showed that just 20% of the collection satisfied
80% of loans so it was decided to locate the lesser used 80%
of the collection in an automated storage and retrieval system
(ASRS), the first of its type in Australia.
The ASRS allows for high density storage, with material
held in just one seventh the floor space taken up by open
access collections. This far smaller footprint frees up needed
space for people within the Library. The Library catalogue

10 inCite Volume 29 • Issue 11 • November 2008

will indicate which clients’ opinion of current facilities and the improvements
items are in the ASRS, they wanted.
with clients being
Unlike a new building starting from scratch, the budget
able to order items
had to factor in the costs of demolition and removal of the
online and collect
old infrastructure of offices, such as internal walls. After
them from a service
demolition, work began in earnest in the second half of
point. The retrieval
2008. What quickly became apparent was that the 40 year
process takes just a
old infrastructure had inadequate power points for the today’s
few minutes, meaning
technology. Inventive ways to overcome this lack included
all of the Library’s
‘Elegant & timeless’: the use of glass connects incorporating metal troughs into the concrete floor to allow
the new Library building to its environment physical collections
electrical wiring to be accessible throughout the area and
- Image courtesy of fjmt are immediately
installing power points in the bench seating along the walls
for laptop users.
Browsing of the stored collection will be ‘virtual’ and the
Another consequence of building ‘within a building’ was
Library is exploring ways to augment online descriptions of
that services had to continue even though part of the library
books and journals to maximise their visibility.
had become a construction site. On the plus side, having an
Green established building meant fewer planning permissions were
needed and teething problems for the building itself have
The new Library is aiming to achieve a rare 5 Green Star rating
already been sorted!
from the Green Building Council of Australia. To qualify,
the entire lifecycle of the building needs to be planned Opened at the end of October 2007, the new space now
beforehand, from the environmental impact of the materials provides flexible facilities that accommodate evolving
in creation, the impact of the operation of the building during technologies for a diversity of client use.
its life, to the disposal of materials after it is dismantled. Lesley Budrovich
Curtin University Library
The expected completion date is 2010 and the cost is $77
million. More project details are available at http://www.lib.
Brendan Krige Palace and shed
Communications Office
Macquarie University Library
‘Studied informality’ was the headline used to describe the Sunshine Coast TAFE Noosa centre at Tewantin when it first
opened. (Architecture Australia 2005, v94(4)). Around the
same time ‘Palace and shed’ was the headline in the local
Building within an Weekender magazine. Both are saying the same thing about

established building style and comfort, and low environmental impact.

Designed by Don Watson to suit the energy and water smart
In 2007, Curtin University Library was given a budget of nearly sustainability focus of the then Noosa Shire, and built in
$1 million to develop a bold, creative and innovative learning stylish alternating greys of corrugated iron and louvre panels,
space to support student-centred learning. The aim was to it caters for arts, tourism, aged care, language, computing
provide technology-rich, attractive surroundings incorporating and vocational access programs.
different zones for wireless laptops, freestanding express
computers, high quality graphics workstations, a presentation The layout is in a double winged style with central open
space with wall-mounted LCD screens, as well as atrium set in bushland with winding driveway to hide the low
areas utilising bluetooth and web-camera enabled PCs. level building from the road. Spaces include gallery, pottery
and painting studios as well as classrooms and computer
Creating the new rooms. The building won the annual Royal Australian
iZone required re- Institute of Architects (RAIA) FDG Stanley Award for Public
search, planning and Architecture prize for its year, as well as the Harry Marks
preparation because it Award for Sustainable Architecture, and several other design
had to be developed awards.
within the Robertson
Library building due to Water is recycled from the roof via a series of short downpipes
its central location on which become dramatic water features during storms. A dry
the Bentley campus. creek bed of stones channels this runoff to underground and
The building is an above ground tanks for use as grey water. A local Bushland
iconic 1970s structure Study group gathered seeds from the site prior to construction
Construction at Curtin
which had last been and landscaping was natural revegetation with no exotic
extensively renovated twenty years ago. Much of the internal planting. Botanical samples of cuttings were collected into
structure cannot be tampered with so adding windows or three folders (trees, understorey, weeds) then catalogued in
external doorways was out of the question. the library for reference by local conservation groups and
horticulture students.
It was decided to gut an area on level two and careful
Library and administration are in a standalone building with
consideration was given to blending the more ‘dated’ design
cross ventilation and climate friendly design features. The
elements with innovative requirements. Decisions were based
library is a boutique space with full floor to ceiling glass
on feedback from regular library and university surveys about
outlook to the adjoining bush, and high sloping ceilings.
Volume 29 • Issue 11 • November 2008 inCite 11
Signage is minimal, and there are three silk screened black • a meeting room and a community workspace available
and white photographic print ceiling banners by Richard to non-profit community organisations
Stringer, matching his mural in the main entry foyer overlaid • self serve coffee and drink machines
by Judith Wright’s poem ‘At Cooloola’. • quiet study rooms
For the third year in a • plasma TV with Foxtel
row, the Cert. IV and • dedicated areas for storytimes, young adults, reading
Diploma Visual Arts art and relaxation.
students have claimed
Another key feature of this library includes a trial of shelving
the top spot on Sunshine
some of the non-fiction collection by genre. Genres include
Coast TAFE library’s
Crafts, Careers, Health, Computing, House and Garden
statistics for the subject
and Parenting. The aim of creating these collections is to
group who average
assist borrowers find items that the Dewey Decimal System
the most loans from
would traditionally separate. To date, the trial has proved a
any of the four campus
resounding success and very popular with borrowers.
libraries. Students say
Sunshine Coast TAFE Noosa that it’s a very nice place Opening celebrations included a breakfast with author
centre at Tewantin to be—restful and full of Marcus Zusak, who also facilitated two writing workshops
Photo by Helen Martyn and Joy Paul
light. on the day for both teen and adult participants. Over 250
children and adults also enjoyed a Kids Fun Day which
The library may have benefited from a closer consultation
included a superhero show, face painting, balloon twisting,
process with the project team when it came to the circulation
give-aways and a very special visit from the Vegie Man!
desk and workstation design. The front desk is a large expanse
of stainless steel with limited functionality—a case of form Library staff have also embraced their new workspace with
over function here. great enthusiasm and love sharing all the library has to
offer with customers. In particular, the staff enjoy using the
This is a library with its face to nature and its soul in the arts,
innovative ergonomic returns area with electronic dump bin
and is certainly a delight to work in every day.
and combined re-sensitiser and check in facility.
Joy Paul
Data Quality Librarian This is Logan City Council Libraries fourth major
Sunshine Coast TAFE Libraries (Noosa Centre) building project in the last decade and is an outstanding
Tewantin QLD accomplishment considering that Logan City's geographical
size and population almost doubled overnight as a result of
the recent Queensland Local Government Reform.
New Logan North Library—the Shelly Blyton
Acting Libraries and Cultural Services Manager
library everybody loves Logan City Council Libraries, QLD
"I LOVE the new library. It is so spacious and roomy. I love
the lounges and coffee and TVs and study rooms and meeting
rooms…" Big changes in the Top End
(A customer's comments regarding the new library at Logan Exciting news for Darwin libraries! Casuarina Library, the
North) main library in the Northern Territory’s largest public library
Community response to the new Logan North Library has service, is in the middle of a major upgrade which will
been overwhelmingly positive since it opened on Monday transform the library into a more streamlined and welcoming
4 August 2008. Boasting state-of-the-art facilities, customers environment. The refurbishment is all part of Darwin City
have been especially impressed by the library's welcoming Council’s (DCC) continued support and commitment to
and comfortable ambiance. In less than two months since public library services in the Top End.
opening, over 838 new members have joined and 75 000 DCC libraries have over 37 000 registered members across
loans have been issued. their four libraries—Casuarina, Darwin City, Karama and
Logan City Council Libraries (LCCL) began the monumental Nightcliff, and circulation of over 48,000 per month (July
task of relocating its Logan North Branch in October 2008). Casuarina Library has been in its current location for
2006. The lease on the existing premises was due to 28 years. The close proximity to Darwin’s biggest shopping
expire in 2008, opening the way for LCCL to purchase a centre makes the library all the more appealing.
site to accommodate the new library. Designed by Wilson The library closed its doors on 12 September 2008 for the
Architects, key considerations for the construction of the new expected ten-week project, and hopes to reopen by the end
library included taking best advantage of the site for energy of November 2008. Services will continue at the three other
efficiency, minimising wasted or 'dead' spaces, keeping the branches with extra staffing so there is minimal impact on
design to one level whilst elevated over an existing car park, the community.
and finding space for an extra 40 car parks.
At a cost of $1.2 million, the upgrade will provide a more
New or expanded services include: modern facility with services such as self check-out, and a
• 18 public access PCs dedicated returns room. It is all part of making the library
• an Accessibility Centre including 5 PCs with adaptive more user friendly for customers and staff alike. Included in
technology for customers with special needs the upgrade will be new carpets, all new shelving, furniture
• a drive through 'stop and drop' for book returns and improved air conditioning—a necessity for the Top End!

12 inCite Volume 29 • Issue 11 • November 2008

A major focus of the refurbishment will be in the general
layout of the library. In keeping with John Stanley’s retail
Darwin Magistrates library
concept, the library will comprise four ‘living rooms’ covering
Parenting, Language & Travel, Health & Wellness, and Home
reorganisation project
& Garden. This will make the collection more appealing and In 1992, the Supreme Court Library took over responsibility
easier for customers to locate books on their subject interest. for the Magistrates Library and since then many improvements
have been made. Until recently, these have been almost
This is an exciting development for Darwin library services exclusively in the provision of services and staffing. In 2004-
and a chance to improve not only customer services but to 2006, there was a major review of the collection, in particular
offer great advancements in the use of technology and keep the subscriptions; the back holdings of the cancelled items
up with growing library trends across Australia. Though using were removed which meant, although it could be spaced out,
the existing building, it will be like a brand new library. We the collection became unevenly arranged.
cannot wait!
Warren Winship
The physical
Acting Casuarina Library Manager layout of the
Darwin City Council library had not altered since its
Libraries are for everyone The inherited
shelving had
Starting as a dream many years ago for the original librarians, been purchased
Mary Anderson and Ann O’Brien, the new Bellingen Branch at several different
Library is now a physical entity. However, it did not come points in time and
easily or quickly as numerous sites were investigated and in a couple of
dismissed until it was realised that the current western end of different widths The moving process
the Council building was the perfect floorspace to renovate. and depths. There
This site was chosen because of its close proximity to the was nowhere within the library area for magistrates to browse
CBD, the availability of adequate parking and the 'People or to look at items. Nor was there anywhere to properly
place' is within the existing community and cultural precinct display new material.
of Bellingen.
A major part of the first stage was the removal of the door and
Opened on Saturday 16th August 2008 during the town’s part of the wall of the small office at the back of the library
annual Jazz & Blues Festival, the new library well exceeds which previously had effectively cut the library area into two
its predecessor with over 400 metres square of floor space separate areas and severely limited our flexibility in how we
compared to the former library space of 155 square metres. could arrange the shelving near it. A compactus was installed
The new library includes new shelving and furniture, vibrant in what was the back room area to house some lesser used
paint colours, a large customer service area, and space for materials. A glass-topped oval table and two leather chairs
civic functions and exhibitions. The internet access machines were purchased for the magistrates to sit at while doing
have doubled from five to ten and the installation of solar research in the library.
panels on the roof of the library combined with the use of
natural lighting will result in energy efficiencies of around In the second stage we purchased new shelving and relocated
30% annually.  A system monitor and display inside the library some existing shelving within the area. Instead of two long
will serve to educate the community about the performance double-sided banks of bays running down the library area
of the system and solar energy. which turned the library into three long tunnel areas, we
broke these up into shorter banks running across the library.
Accessibility and layout is a major component of the design. This fitted in better with the ceiling lighting and also made it
The practical adaptation of the space creates a workable and easier to navigate round the library. We managed to find a
attractive library with large open space to make it easier for journal display unit which was being discarded by another
staff supervision and provides greater long term flexibility. library in Darwin; this has been placed in the corridor outside
The library is more accessible for people with disabilities and the library where the material on it is eye catching for the
those who are mobility impaired and incorporates on-site magistrates going down to court.
accessible toilet facilities.
By making these changes to the physical layout of the
Young people have also been specifically catered for in the
library, it enabled us to make the resources of the library
design with separate areas for junior and young adult reading,
more accessible to the magistrates, make the library a more
together with space to host special activities such as story
attractive place to visit, maximise the use of the floor space
and arrange the materials more logically. We have noticed an
It is important to acknowledge that the new library would increase in the use of the library materials and the table has
never have been built had it not been for the State Library of now become the centrepiece of the library—it is well used,
NSW providing a Library Development Grant of $200,000 particularly when 2-3 magistrates want to discuss something
in 2006. in a relaxed setting.
It is exciting to have such a welcoming space, filled with Frieda Evans
natural light and it is hoped that the new building raises the Library Manager
Department of Justice, Darwin NT
profile of libraries within the community.
Sharon Uthmann
Branch Librarian, Bellingen Shire
Clarence Regional Libraries
Volume 29 • Issue 11 • November 2008 inCite 13
Consulting, cajoling, and Equipment such as multi-function copiers, fax, printers etc
are in side areas and patrons access them easily on both sides
communicating of the library. Patrons can self-checkout from terminals next
to the entry doors and there are sufficient seating areas for
In November 2007, the Department of Agriculture, Fisheries quiet work and casual reading. All in all, we are thrilled with
and Forestry moved from its historic location in the Barton our new location and our patrons’ support!
Parliamentary Triangle precinct of Canberra, to the city centre. Libby Williams
The new building meets the latest Australian government Library Manager
standards and incorporates a number of environmental Dept of Agriculture, Fisheries and Forestry (DAFF) Library
initiatives with air conditioning design, recycled water, use
of natural light etc. With over 2 000 people to accommodate,
this was a substantial and complex undertaking and took two
years to accomplish.
Relocation! relocation!
The Library was relocation!
faced with down- In an age of explosion in the growth of online resources and
sizing the collection virtual libraries, Defence Science and Technology (DSTO)
by half, sending Research Library is still providing attractive physical spaces
some material to for their clients in which to work, collaborate, or take a
on-call, offsite break.
storage, and finding
an innovative way The DSTO Research Library is a multi-site library with
to deal with the locations in Edinburgh (SA), Melbourne, Sydney, Canberra,
design logistics of a and HMAS Stirling (WA). Each of the site libraries has a
curved building. We specialised print collection as well as an extensive electronic
A very functional and attractive fit-out are located between collection available via the DSTO Intranet. Each library
two sets of fire stairs, on both sides of a glassed corridor provides lending and reference services as well as a client
running from the building foyer to the back door. reading area where clients can browse the new books and
journals or read the local newspapers while enjoying a
Library staff consulted, cajoled, and communicated our needs cappuccino—Melbourne and Edinburgh sites both have a
to the Accommodation planning team, architects and various coffee machine in this area.
consultants from day one. This was a happy partnership on
the whole, though challenging at times. Since 2001, all five libraries have moved into new purpose
built premises.
They say ‘the devil is in the detail’ and it is certainly
true. No matter how meticulous the planning, how good In 2001, the Edinburgh
communications, a few things will not work quite as Site Library moved into
expected. The Library entry doors open automatically but the first floor of the
very slowly and are triggered if someone stands close to the new HQ Building. This
PAC locations; light switches on the door jamb are regularly is the largest of the five
switched off by patrons, thinking (despite labels) that they libraries, providing a
open the doors; internal door handles confuse. Insufficient library service to 1500
power and data points were initially supplied despite our employees on the site
specs. However, these are small prices to pay for what has as well as a library
proven to be a very functional and attractive fit-out. service to all Defence
personnel in SA.
Location, location, location….. our major success—the Canberra
ground floor. The glass allows us to see from the staff/display/ Also in 2001, libraries
patron reading area on one side into the stacks on the other were established at Fern Hill Park (ACT) and HMAS Stirling
side which serendipitously, are at an angle that lets us see (WA). The library in Fern Hill was initially set up to be a
if a patron looks lost. Display shelves on stack ends have totally electronic library with one librarian working out of a
been surprisingly successful—books placed there are almost small office with a computer and a bookshelf. This library did
guaranteed to go out on loan. All shelving, trolleys etc are not remain a ‘paperless’ library and soon moved to a bigger
new and a compactus accommodates lesser used material area. A purpose built library was part of the relocation of
and serves as the staff storeroom. DSTO Canberra to new premises at Fairbairn Business Park
in 2007. This library is double in size, with more shelving for
The staff area of the library was our other big win. Originally books, a reading area with computer access, photocopying
we were destined to have the usual 4-person ‘pod’ beloved facilities, and display areas.
by today’s office designers. This would have positioned two
of the four staff members with their backs to patrons. Instead, A new purpose built library was included in the Melbourne
we have a curved, custom-built desk with 2x2 individually site redevelopment at Fishermans Bend. The new staff
adjustable desks behind a counter-top—tidy and handy for resource centre including the library, auditorium and
patrons to lean on, place books on etc. We don’t have a refurbished canteen is centrally placed within the Melbourne
separate ‘tech services’ workspace as there simply wasn’t site. This library has an attractive reading area, desks with
room for separate areas. computer access points, a coffee machine, and two plasma
screens which are used to promote both library and site based
With a small staff, it is not unusual for some of us to be absent functions and Powerpoint demonstrations.
and the open plan lets staff see and be seen.

14 inCite Volume 29 • Issue 11 • November 2008

DSTO Sydney moved to its new headquarters at the Australian
Technology Park at Eveleigh in 2008 and, as part of this whole
of site relocation, the library moved to its new purpose built
space at the hub of the new site. It has a bright reading area
with walls of glass, and is adjacent to the site break-out space
with kitchenette facilities.
Sue Masey
Liaison Librarian (Melbourne) 
Lucy Zuzolo
Liaison Librarian (Edinburgh SA)
Defence Science and Technology Organisation

Much more than a makeover

After months of planning by our amazing Teacher-Librarians
Anne Flanagan and Carolyn Swalwell, the Guardian Angels’
School Library (for Prep to Grade 3) was about to undergo a
This was to
occur during the
beginning of term
one while library
staff were busy
with all that a new
school year entails.
This however was
not our biggest
obstacle. That
was to be quality
The purple compactus houses teacher versus cost—all
who have had to
work within the constraints of a limited library budget will
know how difficult this can be.
And then there were the suppliers. With them came the
challenges of items not delivered on time or with parts
missing and even sometimes damaged. This can and does
slow any project.
Yes, we had a few hiccups and I am sure our TL’s most
probably lost some sleep during the process.
The result, however, is a library space that now reflects the
warm and welcoming attitudes of the library staff. A space
that could not be accessed effectively by teaching staff—
except during rostered library classes—has become a well
used, busy teaching and learning environment.
With brightly painted walls (orange, yellow & purple), a large
purple compactus that houses our teacher resources, bright
green book boxes, new tables, chairs and bookshelves, our
library has gone from dull and uninviting to a bright, open and
airy space—from a caterpillar to a butterfly transformation
And what do our most important clients—the students—
hink? If you have ever seen a child’s face when they are given
a present, then you will know their reaction.
But wait there is more! We are now working on the library
for Grades 4 to 7. Will keep you posted.
Josephine (Jo) Wickham
Library Technician
Guardian Angels’ School, QLD

Volume 29 • Issue 11 • November 2008 inCite 15

CARM2: a sequel to a shared CAVAL Ltd is a not-for-profit Australian company, established
in 1978 and wholly owned by the nine Victorian universities
storage success and the universities of NSW, Western Sydney and Tasmania.
Brett Wright
CAVAL Ltd, owner of the CARM Centre in Melbourne, has Millwright Context Pty Ltd
commenced the Centre’s first major expansion since its
opening in 1996. The $17.5m project, due for completion
in mid-2010, will almost treble the centre's current storage
Library moving:
The shared library repository, which is the largest in Australia, Jan Brady Library, Australian
provides secure, environmentally-controlled storage and
specialised library services for CAVAL's university members Taxation Office
and a range of public library and commercial customers. Moving house has been compared to losing a loved one,
The centre's insulated vault, known as CARM1, situated within friend or family member but moving a library to a new build-
the grounds of La Trobe University's Bundoora campus, has ing that has been designed to meet the needs of its workers
almost reached its capacity of one million volumes—mainly as well as being environmentally friendly, is challenging but
bound research journals and books. The centre also stores exciting for all those involved.
internal university records, artworks and museum artifacts, The Australian Taxation Office’s Jan Brady Library in Canberra
including some early 20th century dentistry equipment and moved to a modern, architecturally designed office space in
costumes from the Arts Centre’s Performing Arts collection. the centre of Canberra City in September 2007.
With a very-early-warning smoke detection system and tightly- Moving the library to the new building involved a lot of plan-
controlled ambient temperature and humidity, the vault is ning and consultation, and senior library staff along with
ideal for the safe, long-term storage of low-use or last-copy building management were involved in the initial planning
library and archival materials, says CAVAL chief executive, and layout of the library collection and library staff work
Janette Wright. areas.
“It's a tremendous resource for academic libraries that need While moving library
more space. By storing their works here, they can postpone materials out of the
or permanently avoid the expense of new library buildings old building, the re-
and spend their money instead on new acquisitions or movalists had to con-
equipment. All of the works stored in CARM can be available stantly weave their
to the requesting library within 24 hours, and it is much more way around numerous
secure than a normal commercial storage facility.” clients who were still
CARM1 will receive and process about 120 000 volumes in using the collection,
2008. The received materials are barcoded, sorted by size and although there was
stored at high density (50 to 100 volumes per linear metre) signage advising them
in acid-free boxes on barcoded shelves. CAVAL's meticulous to remain behind the
inventory control system ensures that works can be readily tape. The old library Welcome to the ATO’s Jan Brady Library
retrieved when required. remained open during
the whole moving process and library staff were available to
The library expansion, to be known as CARM2, will add an assist clients.
extra 30 000 linear metres of shelf space. Designed by Mark
O’Dwyer, of H2O Architects, CARM2 will feature a dry-pipe The book shelving was wider in the new library which re-
sprinkler system that protects the works from inadvertent quired a recalculation of the space available at short notice.
activation. The university libraries of Melbourne, Monash The Jan Brady library has a large archive collection which was
and RMIT will contribute a total of $12m upfront in return located separate from the library at its previous address. It is
for reserved shelf space available for browsing by their now housed in a compactus in the library and accessible to
academics. The balance of funds will come from borrowings all users. The Jan Brady Library is a very well utilised and busy
against increased revenue. library as it contains a very large and comprehensive collec-
“Projected demand for facilities like CARM2 is strong—our tion about Australian taxation and serves a large clientele.
research shows that our members alone will require an The new library has two meeting rooms attached which are
additional 70 000 linear metres of storage over the next 20 used by all ATO staff but are also very handy for staff meet-
years. So, on that basis, we have developed a funding model ings.
based in part on future revenue from providing flexible storage
space and commercial services to members and others,” said Working in a new building with new fittings, furniture and
Janette Wright. lots of open space and meeting areas makes for a very pleas-
ant working environment which is enjoyed by all staff.
Among the supporting library services provided by CAVAL are
Sheila Rasanen
specialised cataloguing in English and more 70 languages for Reference Librarian
public and academic libraries, and high-volume digitising of Australian Taxation Office, ACT
bound volumes, using a dual-camera Kirtas 2400, currently
the fastest book scanner in the world. The first in Australia, the
Kirtas scanner processes bound volumes at up to 2400 pages
an hour and produces searchable PDFs in high resolution.

16 inCite Volume 29 • Issue 11 • November 2008

thespotlight ALIA Acquisitions (National) What are your group’s greatest achievements and suc-
Tell us a bit about your group Successful liaison with industry partners and affiliated
The Acquisitions group has a long history commencing associations to provide a range of events that meet member’s
more than 20 years ago. Originally it began as a number needs via workshops, tours and visits, symposiums and
of state based groups with one alternately taking on annual collaborative satellite events associated with national
responsibility for national events. For some years now, the conferences. The Acquisitions group continues to make
SA group has been the longest surviving of all these groups available the Acquisitions e-newsletter enabling members
and in addition has assumed a national perspective for ALIA access to speaker presentations.
members. In 2006 Acquisitions merged with ASSIG—the
How can other people get involved in your group?
Australian Serials Interest group, with a commitment to ensure
that the serials format have a focus in the annual program of The group is keen to include corresponding members based
events. outside Adelaide and welcome their input to assist with
planning and hosting events in other capital cities and regional

What are 3 things you'd like us to know about your centres. We welcome ideas and suggestions for events and
group? look forward to providing many more successful professional
The Acquisitions group is a small but committed and development events in the future.
energetic group of members representing most library sectors.
What are some of your upcoming activities?
The committee aims to ensure that events are of a practical
and topical nature, hosting a local SA event one year and Following the success of a half day symposium held in
a national event in alternate years. The group ensures that conjunction with the Bob Hawke Prime Ministerial Library
national conference in 2007, we have extended this program

library students and professionals of the future are included

and we encourage their participation via presentations and to a full day seminar in Canberra in October on the theme of
registration opportunities Cultural Acquisitions: where from and what for?

What gives your group a sense of purpose and accom- For further details please contact the Convenor of ALIA
plishment? Acquisitions (National), Jenni Jeremy jenni.jeremy@unisa.
Working together to a common goal to achieve and provide
Interviewed by Jeannine Hooper
successful professional development opportunities to all ALIA Liaison Officer, SA
members that have an interest in or responsibility for all
areas of acquisitions in conjunction with the support of the
association and industry stakeholders

Volume 29 • Issue 11 • November 2008 inCite 17

Product/services directory: November 2008 Relocation and library design Reloca

Bosco Storage Solutions CK Design International Wharington

European design, Australian manufacture Society is now marked by choice, globalization, Designing efficiency and safety into library returns
Developed and manufactured in Europe for over raised consumer expectation, increased awareness The award-winning Shute-to-Shelf Ergonomic Book
twenty years, the proven design solutions of the of design coupled with a proliferation of high quality Return System improves efficiencies in the Returns
Mediatek™ library shelving and Maxitek™ mobile interiors. In this environment libraries need to suc- Area and creates safer workplaces. Wharington has
and static shelving systems are manufactured in cessfully compete with other public and commercial developed a wide range of specialised equipment
Bosco Storage Solutions’ facility in southwestern institutions for patronage and funding.  The success- that ensures streamlined movement of returning
Sydney. ful library must cater to the physical, functional and materials through sorting, processing and shelving.
Bosco is a subsidiary of respected sheetmetal emotional requirements of its users. At CK Design we Materials move from the chute to the shelf in the
manufacturer, Advance Metal Products (Aust) Pty understand and value the uniqueness of the library most efficient manner with the least possible ergo-
Limited, an Australian owned and environmentally world and have a long standing record of partnering nomic impact on the operators.
accredited company. with libraries to assist them in creating innovating We appreciate that every library has its own
From planning and conception, through to manu- solutions tailored to the individual needs of each configuration and requires individual attention,
facture and installation, Bosco provides dedicated library. so as part of our service we offer assistance with
resources to assist in the selection, design and set Our Principal, Cecilia Kugler is personally involved layout and planning. Wharington collaborates with
up of your archive and library shelving systems. in every project. She has lectured nationally and librarians, health professionals, library consultants
Drawing on proven designs, technical knowledge internationally on library design and has contributed and architects to assist in resolving manual handling
and experience, our sales and design team will to IFLA publications. problems in this critical area of the library.
work with you to provide the ideal solution for your Our services include We are able to produce custom equipment to meet
specific application. • Range of Design Services – from a loans desk to specifications. The range of equipment includes
Versatility, durability, dependability, space optimisa- master planning and construction supervision of return chutes, mobile and fixed dumpbins, mobile
tion, style, ease of relocation and library use are the a whole site. and stationary adjustable height tables, conveyors,
priorities of Bosco’s Mediatek and Maxitek library • Design Briefs - assisting in developing the Vision powerlifters and trolleys.
and archive shelving systems. and expanding the library’s idea of what’s Contact us and discuss your next library project or
Book shelves, magazine shelves, media storage, roll possible refurbishment with one of our library designers.
out reference shelves, partitions, adjustable book • Workshops - information workshops on various For more information and to download a brochure
ends, hanging loop dividers, identification labels library design and brief development topics visit
and a comprehensive range of accessories bring Facilitation of process re-design to achieve more
together the strength of steel in a range of powder- efficient and effective workflow
coat colours. A variety of decorative end panels •  Excellence in process - highly inclusive and
including a selection of timber and laminate finishes consultative process.  a
guarantees the solution for your library and archive For an obligation free consultation contact
shelving is both aesthetic and functional. Cecilia Kugler on 02-99550755 or 0419567392 or
Contact us for an obligation free consultation, email
telephone 02-87966288,
tion and library design
2AECO¸)DEAS#$.OW!VAILABLE Consider a career @ your library®
On Friday May 9th 2008, Upper Hunter mentioned working with children were
Regional Library staff participated told about specialising as children’s
in the inaugural Upper Hunter Shire librarians.
Council’s Careers Day for secondary
Over half the students came to us on
school students. The event was held
the day for our cool red bags—and
at Scone High School and all Year 9-
some may have left with a different
12 students from secondary schools in
picture of libraries and librarians. We
the shire attended. The popular stands
also observed that many of our school
TOTHELIBRARY were those for the mining companies,
Council and NSW National Parks and
student placements for work experience
were placed with us as their second
choice for IT experience, but went away
With only a couple of week’s notice, having enjoyed their time.
we had to put together an appropriate
We will definitely do this again—but
display and enticing handouts for these
we were left wondering “Who are we?”
students to make library industry careers
to ourselves, and to the school students,
appealing. We contacted ALIA for
the librarians (?) of the future? How do
help, and were kindly sent pamphlets,
we address these stereotypes which
posters and other handouts. We also
are still predominant, certainly in rural
included an A4 sheet which utilised the
Library and Information Week poster
template from the ALIA website. It Thank you too to ALIA for their help
,ARGEORSMALL ENSURETHESUCCESS included the introductory spiel from the and support with our preparation. It
ENJOYMENTOFYOURNEXTPROJECTWITHTHE professional development web page, certainly made a difference.
2AECO¸0ROJECT0ARTNER2AECOS and our website Penelope Fenley
and contact details:
Upper Hunter Regional Library
4OOBTAINACOPYOFTHE2AECO¸0ROJECT • Do you have an interest in helping

• Would you like to contribute to the Destination—
free flow of information?

• Are you creative and curious? library career
Raeco has been an active player in changing
® • Would you like to be techno- is
library landscape in Australia and nearby countries logically-savvy? the web presence launched this year by
for over 45 years. the Working Party to Promote Careers
• Do you like to work independently
No other Australian supplier knows libraries like
and in a team? in the LIS industry. This group, based in
we do.
Victoria, with participants from around
Backed by an Australia wide, experienced consult- • Yes? Consider a career @ your
Australia, came together with the
ing team, we invite you to take advantage of our library®.
expertise for a seamless integration of: express purpose of developing projects
• Consultation An internet link was not available onsite, and activities to increase the number
• Design so we saved our website homepage of people choosing a career in LIS. The
• Manufacture and to a CD, and took a laptop with this team believes bringing high calibre
• Implementation displayed throughout the day. We applicants into our profession is vital.
Our Account Managers are available to consult
displayed the posters on a backboard,
with you in order to take the frustration and time An enormously successful industry
out of your new or redesigned library with: and inserted our handouts into bags,
information evening was held by the
• Library shelving and general layout and design with copies on the table for perusal.
group, demonstrating the public interest
• Customised solutions in shelving, furniture and Initially, few students came near us,
display in our profession. Working closely
unless we greeted those who knew
• Selection from our comprehensive catalogued with employers, educators and careers
us. Then we started to have students
range advisors, and supported by ALIA, the
in groups coming up and asking for
• Australian designed and manufactured shelving team is keen to see projects they have
In addition to our individual consultancy service a bag. Rather than just give them out,
undertaken built on in other states.
we offer a wide range of resources to help with and as students had to sign off the
your decision making. display stands they visited, we started Destination Library is a collaborative
Our ‘Ideas CD’ is a source of inspiration and asking them: “What do you think we venture. Log on and contribute your
includes many examples of innovative designs and do?” To this we received two standard expertise to the site. If you wish to join
layouts. Our ‘Project Partner’ covers the scope of
answers—read books, or put the books the working party, or receive updates
Raeco® products and services available to you.
in the right place on the shelf! of their activities, contact Chris Kelly
Support from Raeco® makes your journey with
library design, furniture design, and library layout a or Margie
We then started asking them what they
pleasurable experience. Anderson
hoped to do, and those who mentioned
For an introduction to the experience we offer, visit Margie Anderson
IT were shown the website, and told
our ‘Projects’ tab on our website at http://www. ALIA Local Liaison Officer, VIC about the other possibilities. Those who

Volume 29 • Issue 11 • November 2008 inCite 19

Bookreviews Big and Me
by David Miller
John Kinsella’s essays are concerned with culture, place, and
poetic language. From the ‘city’ to the ‘bush’, and with ‘pros-
pect’ and ‘refuge’ of landscape in mind, his focus is up close.
Ford St
Looking at the region through an international lens, he exam-
ISBN: 978 1 87646269-7 ines subjects as diverse as the pastoral tradition, the flag, for-
RRP: 26.95 est protests, the meanings of the letterbox, the Western Aus-
Big and Small are machines that work to- tralian wheatbelt, racism and opera. Describing himself as an
gether as a team but some days Big gets a international regionalist, in contradistinction to a nationalist,
bit wobbly. This hardcover book is aimed for readers over he is always willing to challenge his audience.
seven and is a metaphor for a child living with an adult who John Kinsella is a major international poet, whose work is
suffers from a severe mental illness. The characters that offer published by US and UK publishers. In 2008, the author
assistance are the Boss and the Mechanic and there is tractor was awarded the Christopher Brennan Award for Poetry, the

medicine that helps Big keep on the right path. Glenna Luschei Prairie Schooner Award and was appointed
Knowing how and what to tell children about mental illness as an Extraordinary Fellow of Churchill College, Cambridge
is no easy task but there are many more children that live University.
with parents who suffer from the disease than is common This is an enjoyable and well written collection that has two
knowledge with research suggesting that 21-23% of Austra- themes providing a strong moral thread. These are Kinsella’s
lian children live in families where at least one parent has or commitment to a pacifist/anarchist/vegan ethic and the sec-
has had a mental illness. While many people parent very well ond is that of language and how influential and provocative
despite their own mental health problems, the children are it can be.
often relied upon to be their parent’s primary carer and many
children’s lives are affected by the stigma associated with The third metropolis: imaging Brisbane through
their parent’s illness. It is important that these children under- art and literature 1940-1970
stand that they are not alone and that support is available to by William Hatherell
allow them to maintain and enjoy the childhood, educational University of Queensland Press
and social opportunities that their peers experience.
ISBN: 9780702235436
The children of parents with a mental illness have been de- RRP: $45.00
scribed as ‘hidden’ or ‘invisible’, due to the stigma associ-
ated with mental illness, the lack of awareness on the part of Post-war Brisbane has been a powerful source
health professionals of their needs and the misplaced fear (on for the literary and artistic imagination—per-
the part of both parents and children) that if they ask for help haps more so than any other Australian city. The cultural jour-
the child will be removed from the parents’ care. It is impor- nal Meanjin began in Brisbane in 1940, and a number of
tant for children in this situation to know that that they are significant poets worked in Brisbane around this time. In the
not alone, that it isn’t their fault and that there is support out visual arts, a vibrant scene flourished into the 1960s. Most fa-
there. This picture book, with its dramatic illustrations and mously, the two decades after the Second World War proved
simple text, is one way to get such a message across and is an a powerful imaginative source for 'literary' writers such as
excellent tool to assist with understanding a complex issue. David Malouf, Rodney Hall and Thea Astley.
With a focus on the literary and visual arts—in particular po-
Contrary rhetoric: lectures on landscape and language
etry, the novel, and painting, The third metropolis considers
by John Kinsella the relationship of these works of art to the actual history of
Freemantle Press the city—political, economic and demographic.
ISBN: 978 1 921361 05 0 For the first time, The third metropolis places Brisbane within
RRP: $29.95 wider debates about Australian cultural history.
Academics studying the issue of national William Hatherell lectures in professional and public rela-
identity have been heard to say that Austra- tions writing at Queensland University of Technology
lia’s national identity is constantly evolving Fiona Edwards
and that being such a young nation, we are yet to cement inCite Book Review Editor
ourselves in the international arena. The changes to how we
see ourselves as Australians are evident in literature, art and
dare I say all cultural representations of our nation. Where
once our national identity could be considered to be pasto-
ral—the conflict between man and bush are common themes,
today the bush has been replaced by the urban jungle.

Due to a vengeful plot by warlike Tolrush, Distributed by Macmillan Distribution Services

Quentaris is uprooted and hurled into
the uncharted rift-maze. Lost and adrift in
this endless labyrinth of parallel universes,
encountering both friend and foe, the city
The faces a daunting task. Somehow, Quentaris

must forge a new identity and find its way home.

SSpell of Undoing
Paul Collin

Paul Collins RRP $15.95


20 inCite Volume 29 • Issue 11 • November 2008

Classification defined: taxonomies, ontologies Day two began with Keith De La Rue explaining how a
Professionaldevelopment and folksonomies simple alphabetical index was all that was required by a sales
I was very honoured to be chosen to attend the Advancing team to increase the knowledge available to the team and the
Business Classification Conference held recently in Sydney. information provided to customers.
My application was a call from the heart, a plea to spend some Joy Siller introduced us to the anarchic realm of folksonomies.
time with industry experts and colleagues with a common Folksonomies are user or consumer generated metadata to
goal—to better serve up and make sense of the information, identify and categorise online content and are also known as
records, data etc in our care. collaborative tagging and social classification. They are an
On day one, we were welcomed by Joy Siller followed by unconstrained way of tagging information so that is makes
presentations from Phil Lloyd from Deloittes, and then Richard sense to the author or the viewer examples include Flickr,
Mukyrumbira from Blue Scope Steel, who outlined their, Penntags and Etsy.
organisations’ enterprise-wide initiatives and the challenges Trish Hyde bought us all back to reality with her refreshing
associated with implementing classification schemes across case study about Delta Electricity and their endeavours to
large and diverse businesses. ensuring user needs were met in an environment of regulatory
Patrick Lamb’s presentation entitled Your metadata strategy constraint. The final speaker, Sha Reilly, outlined the strategy
is your taxonomy strategy linked the effectiveness, efficiency used to engage stakeholders and maintain support for the
and responsiveness of an organisation to the management of implementation of a classification scheme highlighting
the importance of clear communication, stakeholder

business information collections and the use of descriptive,

management, structural and relational metadata. Patrick involvement, ongoing review and flexibility to the successful
identified four environments: chaotic, known, knowable, and implementation a new classification scheme.
complex, and defined the characteristics of each. He then The conference was well organised, the presenters
encouraged participants to place their organisations into the knowledgeable and the program a good mix of strategic
one of these four environments. vision and operational good sense. The most interesting
Philip Keane defined classification, outlined the advantages element was listening to the wide variety of experience in the
of a good schema and provided examples of the different room, a real mix of practising librarians, records managers,
schemes used in library, records and other information knowledge managers, business analysts and technologists.
management environments and was followed by Chris Hurley They came from across the nation and New Zealand and as
who outlined how the Commonwealth Bank uses a business hoped, provided good company, fresh ideas, inspiration and I
classification scheme to manage the retention and disposal got back on the plane to Perth all fired up.
program. I would encourage all members to take advantage of the
The day finished with a thought provoking session on professional development opportunity offered by this fabulous
ontologies. Simon Milton explained the different types of ALIA/ARK program. Just fill your application in with passion,
classification: controlled vocabularies, taxonomies, thesauri, cross your fingers for luck and be willing to share your
and ontologies. An ontology classifies what exists and experience—that’s true knowledge sharing and everyone in
represents knowledge about a domain through a rich array our profession gains!
of associations between entities. Having tried to classify Thanks ALIA!
‘what exists’ in an information sense in a number of large Debra Rule
Knowledge Manager
organisations, I was particularly taken with Simon’s insightful
Department of Corrective Services

Annual audit of the ALIA PD Scheme

The annual audit of the ALIA PD ALIA PD Scheme can be located on
Scheme will be starting soon. the ALIA website at
So what does this mean to
participants in the scheme? pd/scheme/audit.html
Each year ALIA randomly selects
10% of PD Scheme participants pd/scheme/requirements.html
and conducts an audit of their PD
Remember—the selection of
activities and records. This is to
participants to be audited is
ensure participants are complying
with the scheme requirements.
Take the time to review your PD
The upcoming audit will focus activities now.
on the PD period 01/07/2007 to
30/06/2008. This year it could be YOU.

More information about the audit

process and requirements of the pd/

Volume 29 • Issue 11 • November 2008 inCite 21

Enthuse>> Inspire! Yes, Prime Minister: the life and times of a
government librarian
department, thus reducing unnecessary duplication. I have
been tasked with establishing and developing the workflows
It's now nearly four years since I finished my Graduate and procedures associated with a centralised procurement
Diploma in Library & Information Studies at QUT and it only program of information resources. In addition to this, I am also
seems like yesterday. This could of course be a reflection responsible for negotiating and managing licence agreements
of having spent the bulk of that time living in the hotbed of for electronic resources. It’s only early days—I’m two months
excitement that is Canberra! into the job—and I’m finding it to be both challenging and
stimulating, factors I’m confident will continue.
My library career began midway through completing my
Graduate Diploma when I started working in Reference Working in government has given me a broad range of
Services at QUT Library's Kelvin Grove campus, and around experience and I would encourage other new graduates to
the same time also working at Logan City's library service. take opportunities in government libraries when they arise.
After about six months of running backwards and forwards Michael Cooper
Energise>> Enthuse>>

between jobs, I was offered, ‘out of the blue’, a six month

contract with the National Library of Australia (NLA). Looking
back, a three week professional placement at the NLA over
summer probably played some part in getting the job. Have you heard of…
While I was at the NLA, I catalogued monographs (better Just One More Book!!, a free online audio program
known as books) for the Legal Deposit Section. I also did a spot (podcast) that promotes and celebrates literacy and
of digital archiving for Australia's web archive PANDORA. great children's books—without advertising or spon-
After my initial contract was up, I gained permanency when I sorship of any kind.
was successful in one of the NLA's recruitment rounds.
Just One More Book!! features book chats, listener-
It was about a year into my time at the NLA when I heard submitted book reviews and interviews with authors,
about a job going at the Department of Education, Science & illustrators and literary experts.
Training (DEST) Library. The NLA agreed to release me over
to DEST Library on temporary secondment for six months.
Initially, my position was chiefly concerned with managing

electronic and print serials. This role later grew to encompass

other responsibilities, including acquisitions, managing and
developing electronic resources, and cataloguing. Needless
to say, as often happens in government, the six month
secondment became a year and then, later, a year and a half.
By the time it got to a year and a half I transferred over to
DEST permanently.
One thing I learned to appreciate in my time with the DEST
Library, and which inevitably has been the case with most
jobs I’ve worked in, is the importance of being versatile and
flexible. Working in a relatively small team of between four
and six people, it is crucial to be able to help out other team
members when resources are stretched or if the situation
demands it—a common occurrence in small libraries.
At the beginning of this year I had a five month stint with the
Communications Team of the Digital Education Revolution
Taskforce. This is the taskforce responsible for implementing
the Federal Government ‘computers in secondary schools’
initiative. I was able to successfully put my ‘library skills’ to
good use while I was there, especially when utilising a range
of information tools like Factiva, Media Monitors and RSS
feeds, to keep taskforce members alert to critical news items.
I’m currently working as the Procurement Librarian at
Treasury Library, a new role that has been created as part
of Treasury’s aim to centralise core processes within the

Energise>> Enthuse>> Inspire!

…gives a voice to the new generation of library
and information professionals. If you have any
suggestions or topics for this column, please
contact the column co-ordinator Naomi Doessel,

22 inCite Volume 29 • Issue 11 • November 2008

Copyright How library renovations could cause legal problems altered, destroyed, mutilated—or
anything else prejudicial to the artist's
Art installations created as part of a library precinct are
protected by the right of integrity. Library renovations could
lead to bad publicity, outrage in the arts community and even Ayres organised pro bono
litigation if the artistic integrity of an integral sculpture or representation for Cusack by the
artwork is ignored. intellectual property lawyer, Peter
Banki. A letter was sent to the council
Australian copyright law recognises three types of moral
and, eventually, Cusack was told
Man, Time and the Environment
1. The right of attribution of authorship (to be would be returned to working order.
acknowledged as the creator of a work). The water clock is working again and Helen Roberts
ALIA Copyright Advisor
2. The right against false attribution (no-one is to be there are two videos of it at http://
identified as the author of a work they did not create. In one, the sculptor
3. The right of integrity (works cannot be treated in a Victor Cusack explains the workings and meanings of his
derogatory fashion), that would damage the author's water clock and in the other, he plays the carillon in the water
reputation. clock.

Repainting an installation named, say, Blue Poles, in a funky The legislation gives
shade of red or adding a bike rack to a metal sculpture could the courts the dis-
lead to an artistic, public and legal outcry. cretion to choose
from a range of
This was the case with sculptor Victor Cusack's Man, Time and
remedies for infringe-
the Environment. Nine metres high and weighing 21 tonnes, it
ment, including
dominates Florence Mall in Hornsby, a suburb of Sydney. The
damages, a public
sculpture uses water pressure to operate a series of massive
apology and reversal
timepieces—a bronze pendulum clock bigger than London's
of a mistreatment of
Big Ben, a Chinese water wheel clock and a Greek filling Victor Cusack’s sculpture: Man, Time and a work. It recognises
clock. the Environment
that moral rights
But the clocks stopped working in 2003, when the sculpture present special difficulties for buildings and art works associated
was moved and then replaced during redevelopment. with them or sited in public places. It makes detailed provision
for the architect or artist to be consulted before any change to
Cusack took legal action through the Arts Law Centre of
or demolition of a building or removal of a public site-specific
Australia. “Victor has a moral right not to have his work
art work, without impinging on the right of the owner to deal
treated in a derogatory manner," Robyn Ayres, Executive
with their property.
Director of the Arts Law Centre said. "Section 195AK of the Helen Roberts
Copyright Act includes the artist's right not to have the work

Volume 29 • Issue 11 • November 2008 inCite 23

Bookreviews A kind of vanishing
by Lesley Thomson
David feels he wants to talk to his father but his mother is
adamant that he does not see him.
Spinifex Press The two stories of Caitlin and David intersect when both teens
ISBN: 1-876756-68-3 / 9781876756680 and their friends audition for a school play. Both the protago-
nists are angry with their parents but have to hold some sort of
Whenever you hear of a missing child, secret within themselves while outwardly behaving normally.
there would be few of us that do not feel It puts an incredible strain on their friendships and time spent
despair in the pit of our stomachs.  It is at school.
unpalatable on so many levels. However
such events are often used as the basis for Caitlin and David have much in common. They're the same
suspense fiction such as in this case of A kind of vanishing. age, they go to the same school, they're both in the school
Although this novel is not autobiographical, at times the nar- play. And each of them is watching their family fall apart. It's

rative takes on a very personal voice. This is in part because a violent situation, but violence isn't always physical. Caitlin
the author has chosen to set the novel in locations with which and David are in it together, but separate. And somewhere,
she has had a personal connection as well as including de- somehow, inevitably, it all has to come to a head
tails such as Parkinson disease—something again of which the There is no doubt that Condon cleverly contrasts the two situ-
author has knowledge. It is because she can write with such ations: Caitlin's where her parents are reasonably controlled
authority that allows her to convince her readership that her and civil, David's where his parents are antagonistic and the
tale has depth. It is also obvious in her writing, that Thomson father is out of control. The reader can see for themselves the
is greatly affected by places and the sense of past events they choices being made by each family in a situation not condu-
hold. cive to making informed and reasonable decisions.
Time is another device used by the author with positive results. It is at times a scary read, but adolescent readers will see
The initial part of the story is set in 1968 against the political themselves and/or many of their friends in this story.
backdrop of assassinations and human rights.  However this
Fiona Edwards
just adds flavor to the narrative—it does not dictate action.   inCite Book Review Editor
The characterisations within the novel are sound and walk
well off the page. The character of Kath in particular is realis-
Dealing with natural disasters in libraries
tic in its evolution within the plot. Kath is a brave, yet flawed
woman, determined to face the rigours of the world whilst edited by William Miller and Rita M. Pellen
living with a degenerative disease that constantly undermines Haworth Information Press
her and as such, Kath’s illness is one part of the intricate fabric ISBN: 978-0-7890-3610-0
that makes up the story.
Co-published as Public Library Quarterly, Volume 25, Nos.
A sound and well written tale that will keep you wanting to 3/4 2006.
turn the pages to find out exactly what happens.
This volume provides a comprehensive overview of the effects
Give me truth that natural disasters have on libraries, and the action that has
been taken in particular cases to rebuild and restore librar-
by Bill Condon
ies and their collections. An interesting selection of academic
Woolshed Press
articles provide practical advice for dealing with mould, fire,
ISBN: 9781741663310 floods, and the complete destruction of catastrophic disasters
This novel all too well reflects modern day such as Hurricane Katrina.
marriage, family, life, love and separation. The lessons learnt from these libraries emphasise the impor-
Written for the teenage reader, this novel tance of disaster planning, and highlight the key factors to
comprises two stories that overlap. It is sad consider. The case studies provide value to those studying in
to think that so many young readers will be able to identify emergency management, highlighting some of the key points
with this story about the breakdown of marriage and family. to consider in preparing for, responding to and recovering
Caitlin's mother has just found out that her husband has been from disasters in libraries. An extensive reading list provides
having an affair. Caitlin tries to comfort her and is willing to a solid starting point for further research. Overall, this is a
keep quiet for the sake of her younger brother. But she has particularly useful reference for librarians with an interest in
trouble talking to her father, and feels the whole family is preparing their library for disaster.
about to erupt. David's family has had a major argument end- Troy Watson
Emergency Management Australia
ing with David being hit by his father. His mother and the two
children leave the house and move in with their grandmother.

A Kind of Vanishing

by Lesley Thomson

This is a spellbinding mystery of obsession and guilt. It is also the

poignant story of what happens to those who are left behind when a
child vanishes without trace.
w w w. s p i n i f e x p r e s s . c o m . a u

24 inCite Volume 29 • Issue 11 • November 2008

Volume 29 • Issue 11 • November 2008 inCite 25
Workplace relations reforms

legal representation will only
be allowed where Fair Work
The Minister for Employment and Workplace Relations, Julia
Australia determines that a
Gillard, has released details of the second segment of the Rudd
party is unable to represent him
Government’s reforms to Federal workplace relations laws.
or herself
Legislation covering the new industrial relations system will be
introduced into Parliament before the end of 2008. • decisions in unfair dismissal
actions can be made without
The foreshadowed legislation will include provisions on the full public hearings. Where a
following issues: public hearing does occur, legal
• a modernised award system to complement the ten National representation may be allowed.
Heather Nash
Employment Standards In the case of small businesses, Industrial Relations
• an enterprise-level collective bargaining system employees must have been employed Advisor

• revised unfair dismissal laws, with particular arrangements for 12 months before an unfair dismissal can be brought, as
for small businesses opposed to a minimum of six months if employed in a larger
• establishment of Fair Work Australia as a ‘one-stop shop’ enterprise. For underperforming employees, the proposed Fair
for advice and support on all workplace relations issues Dismissal Code will require an employer to give an employee a
and enforcement of entitlements. valid reason as to why the employee may face dismissal and also
a reasonable chance to rectify the problem. Multiple warnings
It is envisaged that many of the features of the legislation will are not required and it is not necessary for the warning to be in
take effect from 1 July 2009 with the remainder applying from writing, although it is certainly advisable.
1 January 2010.
The Australian Government’s Workplace website has good
Fair Work Australia information concerning current employment laws and
The establishment of Fair Work Australia has two basic aims. conditions and proposed changes at http://www.workplace.
Firstly, it will bring under one ‘umbrella’ organisation the
functions currently performed by seven agencies, including ALIA website’s employment pages are also regularly updated
the Australian Industrial Relations Commission, Workplace to show changes to employment laws, especially as they may
Authority, Workplace Ombudsman and the Australian Building affect the library sector.
and Construction Commission. Secondly, Fair Work Australia is
intended to promote a less adversarial culture than has often Salaries
applied in industrial forums, but will retain the judicial and At the time of writing, the Executive of the State School Teachers’
quasi-judicial functions of varying awards, making minimum Union of Western Australia had voted to accept an interim 6%
wage orders, approving agreements, considering unfair dismissal pay increase to its members, backdated to 5 September 2008.
claims and assisting in resolution of workplace disputes. Other matters raised in the Union’s current enterprise bargaining
Fair Work Australia will include an inspectorate whose officers campaign are still the subject of arbitration. Updated information
will fulfil similar roles to those of workplace inspectors under can be found at (click on ‘Campaigns’).
the current industrial relations regime. Employers, employees As soon as the recent pay increase is formalised, relevant details
and their representatives will be assisted in complying with new will be posted on the salaries section of the ALIA website.
workplace laws and, where necessary, inspectors will take steps In South Australia, teachers are seeking a similar interim
to enforce laws through the court system. arrangement while other issues, such as staff attraction and
retention and school funding models, remain the subjects of
Unfair dismissal laws
ongoing negotiations. The most recent enterprise agreement
The forthcoming legislation will address unfair dismissal issues covering South Australian teachers expired on 31 March but
at two levels: procedures applying to all entities covered by its terms and conditions will continue to apply until a new
Federal law, and particular provisions covering businesses agreement is concluded. Updates on these negotiations are at
with no more than fifteen employees. For all organisations, the
following rules will apply: Heather Nash
• unfair dismissal claims will not be available in cases of
genuine redundancy
• reinstatement will be the remedy unless it is deemed not to
be in the interests of either party, in which case compensation
of up to six months’ remuneration will be awarded
• unfair dismissal claims must normally be lodged with
Fair Work Australia within seven days of an employee being
advised of dismissal

26 inCite Volume 29 • Issue 11 • November 2008

An Open Library System
The National Library of Australia, along with several other major
Webb’s web
The end of government web publishing as we know it?
Researchers at Princeton University have produced a proposal
institutions around the world, is working on an ambitious but called Government Data and the Invisible Hand, http://
very worthy project to define the business requirements for ‘a, in
thoroughly re-examined model of library operations’. The aim which they suggest that government agencies stop publishing
is to have a design for a next-generation library system using data on their websites, but instead leave it to the private sector.
Service Oriented Architecture concepts. Just as important as As a dedicated bureaucrat, I found myself alternately spluttering
this goal is the development of a committed community of and musing as I read through the paper, which will appear
interest that will have contributed to the specification. Have a in the next issue of the Yale Journal of Law and Technology.
look at They do make some good points, describing how many US
Government web publishing initiatives have failed—almost
Accessible websites—more than just a good idea always as a result of poor resourcing—and also the intriguing
It’s not been much publicised, but there’s something coming suggestion that First Amendment considerations will constrain
down the track that will have an impact on people responsible the moderation of user comments on government discussion
for websites in the public sector. Up until now, the Human boards and wikis. They also show a touching faith in the
Rights and Equal Opportunity Commission (HREOC) has ability of the market to ensure that government information
had the job of responding to complaints about disability won’t be misrepresented in the process, and appear not to
discrimination, including website accessibility. In doing have considered the cost of massaging all that information
so, they were able to adjudicate on the substance of any into some standard format suitable for reprocessing. Overall
complaint and take it further if they chose. From the start of I’m not convinced, but then neither was I too impressed at
next year, due to the Human Rights Amendment Act (2008), the optimistic entrepreneur in the 70s who backed his truck
someone with a grievance will instead be able to take action up to the loading dock at the National Library of Medicine,
themselves in their State or Territory Supreme Court. While flourished an FOI request and demanded a copy of the
I don’t hear the sound of floodgates creaking open, I think MEDLARS database.
we can expect a little more action on this front. Note that
the basic standards for website accessibility aren’t going to Not the movie, though
change; you’ll just be more likely to be required to fix your One of the many new services described in Clay Shirky’s
sites if they don’t comply. And on the subject of accessibility, Here comes everybody is dodgeball, http://www.dodgeball.
the Disability Discrimination Commissioner made good on com/, a social networking service a bit like Twitter but more
his promise to start naming and shaming government websites limited in its geographical scope—so far. The way it works
that did not provide material in accessible formats. He is that you send a message to it, saying where you’re going
noticed that the draft report from the Garnaut Climate Change to—perhaps your favourite bar. It then forwards your message
Review had been published only in PDF, and publicised it. to your network of friends, telling them where they can find
They responded with an acknowledgement on their site and you. Even better, it can check on the location of the friends of
information on how another copy could be provided. your friends and if any of them are at or near that place, it’ll
send you a message saying “Andy is also at the Bar. You may
Old news is good news know him through Betty, and here’s a photo of him”. Then it’s
The big news is that Google has launched its newspaper up to you to follow it up.
archive,, drawing
New Indexers’ site
on all sorts of sources: mostly free, but some are subject
to subscription fees. They’ll be contributing from their Well, not new, but certainly revamped. The ANZSI site at
substantial funds to the digitisation. Even better news is that has been redesigned, and it’s
they’re talking to other people around the world already in generally pretty good. One thing I like is the different colour
the business (like the National Library of Australia) so that scheme for each of the main sections of the site, carried on
Google can crawl their substantial holdings. through the lower level pages. And I suspect that the ‘Indexers
Available’ section will be quite popular.
A lot of good ideas Kerry Webb
I found the Smiley Cat Web Design site through a post about
their Navigation Showcase,
design_elements/navigation/, which gives you a collection
of different ways of displaying navigation methods for your
website. There are examples for all sorts of elements, like Don’t forget to visit my blog
calendars, comment forms, headlines and so on. You’re
bound to find something new there.

Volume 29 • Issue 11 • November 2008 inCite 27

ACT 29 November: Queensland Library 15–18 September 2009: National
Events 13 November: ALIA/RMAA Joint Technicians’ Christmas Lunch. Contact Library and Information Technicians
Breakfast Series. Contact Stephanie Trish D’Arcy, ph 07 3623 7354, Conference 2009, Technology
Ciempka, ph 02 6213 6726, admin@ Technique Unique, Adelaide. http://
18 November: Broadband, libraries
18 November: ALIA SA Meeting. PD opportunities
and the creation of Australian digital
Contact Helen Kwaka, ph 08 8397 For a listing of this month’s PD
7454, opportunities, visit the online event
No group events listed for November. Other events
13 November: Gettin' the goods:
Check the events listing online at http:// 2–5 November: LIANZA Conference
collection development. Contact 2008, Poropitia outside the box.
Alexander Mills, ph 02 9716 1827,
Auckland, New Zealand. The
VIC Conference Company,
26 November: Library Folk in the Pub.
12 November: Vic Specials. Not the C

18 November: Broadband, libraries

Contact Julian Sortland, ph 0429 470
word, end of year celebration. Contact and the creation of Australian digital
Allison, allison@melbourneathenaeum. culture. Canberra, National Library of
28 November: Pre-Christmas Australia. Supported by ALIA, CSU and
Extravaganza. Contact Alexander NLA.
Mills, ph 02 9716 1827, alexanderm@ WA pd/
No group events listed for November. 27 November: Library services in the
Check the events listing online at http:// Indigenous context: the ATSILIRN
NT protocols, training, initiatives &
20 November: Top End Meeting. digitisation. Sydney (UTS), free seminar
Contact Stephen Barnett, ph 08 8922
Conferences hosted by UNLINC. http://www.
5–6 December 2008: 4th ALIA New
28 November: ALIA Top End Christmas Librarians Symposium (NLS4), Breaking 10 February 2009: Safer Internet Day,
Party. Contact Stephen Barnett, ph 08 barriers. Melbourne. http://conferences.
8922 8664, 14 February 2009: Library Lovers Day,
20–22 January 2009: ALIA Information
QLD Online 2009 Conference and
11 November: Quorum Meeting. Exhibition, Sydney Convention Non-ALIA conferences
Contact Merindi Derrick, merindi. and Exhibition Centre. http://www. For a listing of other non-ALIA conferences, visit

One library –
310 locations?
The Victorian Department of
Planning and Community
Development has engaged library
• ALIA Information Online Conference consulting company Libraries
20–22 January 2009 Alive! Pty Ltd to examine the
• Library Lovers Day feasibility of a State-wide public
Saturday 14 February 2009 library membership system, most
• Library and Information Week likely based on a single library card
25–31 May 2009 which confers equal access rights
throughout the State.  The project
• National Simultaneous Storytime
began in late September and must
Wednesday 27 May 2009
report by mid-December 2008.
• Information Awareness Month
May 2009 If you would like to learn more,
or have a view on the professional
• ALIA 2009 National Library and
desirability or operational aspects
Information Technicians Conference
of such a scheme, Libraries Alive!
15–18 September 2009
would be pleased to hear from you.
• Summer Reading Club
December 2009–February 2010 Please contact Sherrey Quinn or Ian
McCallum on (02) 6257 9177 or by
email at

28 inCite Volume 29 • Issue 11 • November 2008

Newmembers ALIA welcomes members who joined the Association in August
2008 and congratulates our members who have upgraded their
Member to Associate Wendy Dagher VIC
Joanne Pilon NSW Elizabeth Caplice ACT
Glenda Kleinig SA Cecelia Sara NSW
Heather Iveson SA Charles Barnett VIC
Melaina Schuller-Tate SA Linda Bell NSW
Joanne Keleher QLD Peter Duggan VIC
Rebecca Randle QLD Nicole Jovicic NT
Angela Harridge VIC Kendall Kousek QLD
Kenneth Brock NSW Heather Rose QLD
Ping Zhao QLD
Member to Technician
Theresia Pawiro Dugis SA
Ruth Mahon ACT
Timothy Ormerod QLD
Margaret Ackland VIC

Janka Steinfelder NLG

New Associate Marisa Bendeich NSW
Alana Garwood-Houng ACT
New Voucher Member
Michelle Nutting VIC
New Zealand Transport Agency
Jennifer Thomas QLD
Library NZD
Gemma Lyon WA
Readmitting Associate
New Associate Allied
Anthea Taylor VIC
Lisa Soon NSW
Lisa Kirby WA
New Institution Ryan Leaver SA
Marist Regional College TAS Marion King VIC
New Member Readmitting Member
Sally Burford ACT Lorna Hartwell SA
Melanie Thorn VIC
Technician to Associate
Louisa Sher VIC
Kim Gosling VIC

Volume 29 • Issue 11 • November 2008 inCite 29

inCite feature Index of articles in this issue
article themes
2008/2009 2008 South Australian
Library Achiever of the Year 7
Index of advertisers 30
Index of articles 30
A new beginning at Macquarie Libraries are for everyone 13

December University
Big changes in the Top End
Library moving: Jan Brady Library,
Australian Taxation Office 16
Reference Book reviews 20, 24 Much more than a makeover 15
copy deadline 31 October Building within an established New Logan North Library—
building 11 the library everybody loves 12
Jan/Feb 2009 Call for nominations for ALIA New members 29
Public libraries Board of Directors 6 Palace and shed 11
copy deadline 5 January CARM2: a sequel to a shared Product services directory—
storage success 16 Relocation and library design 18
Conferences 8 Professional development 21
Consider a career @ your library® 19
March 2009 Consulting, cajoling, and
Relocation! relocation!
relocation! 14
Marketing your library communicating 14 UNE learning commons and
copy deadline 31 January Copyright 23 external revamp 10
2009 Darwin Magistrates library Webb’s web 27
reorganisation project 13 Workwatch 26
April 2009 Destination—library career 6
Multiculturalism Directline 5 The opinions expressed in the magazine are those of
Energise, Enthuse, Inspire! 22 the authors and not necessarily the official policy of the
copy deadline 28 February Australian Library and Information Association.
Events 28
2009 inCite is published 11 times a year and distributed free
Frontline 4 to members of the Australian Library and Information
Association. Also available by subscription.
May 2009 Group in the spotlight
IFLA Milan 2009 Call for papers
In submitting material to inCite for publication, authors
Volunteers ILAC develops best practice
grant ALIA a non-exclusive license to publish and distribute
the article in print and by other means. ALIA’s license to
copy deadline 31 March manual 6 publish agreement is available online at http://www.alia.
2009 or may be sent to authors on request.

June 2009
Industrial relations Index of advertisers in this issue
and professional Abax Systems 23
Baker & Taylor 2
copy deadline 1 May 2009 Bosco Storage Solutions 3, 18
Advertising terms and conditions
Confirmation by the advertiser or agency of the ‘booking
CAVAL 32 sheet’ outlining the advertising schedule is considered the
Chess Moving 17
To contribute an Indemnity
Civica 15 It is the responsibility of the advertiser to ensure that
article or news item email CK Design International 18 advertisements comply with the Trade Practices Act 1974 Commercial Furniture Installations 29
as amended. All advertisements are accepted for publication
on condition that the advertiser indemnifies the publisher
Ford Street Publishing 20 and its servants against all actions, lawsuits, claims, loss and/
or damages resulting from anything published on behalf of
Forms Express 27
the advertiser.
Gormans Removals 31 Acceptance
Jopa 21 The publisher reserves the right to reject any advertisement
Leigh Mardon 29 or copy considered offensive or outside advertising
standards and regulations. The word ‘advertisement’ will be
Libraries Alive! 29 placed above or below copy which in the publisher’s opinion
Maxus 22 resembles editorial.

National Library of Australia 7 Advertising standards

Advertisements submitted to inCite are subject to approval
Paper World 30 by the publisher. Advertisers are responsible for ensuring
Raeco 19 that advertisements comply with commonwealth and state
San Jose University 25
Spinifex Press 24 No cancellations will be accepted after the booking
TAFE NSW – Sydney Institute 29 deadline. Space will be charged, as booked, for cancelled or
overdue material.
Trimagic 17
Wharington International 18

30 inCite Volume 29 • Issue 11 • November 2008


• Don’t Pack!

• Let the Professionals Lift It Up and

Move It Across the Room

• Keep Your Collection Intact

• The Proven System That Works

• Protective Materials for Floors

For over 45 years, Gormans Removals

have developed and built specialist
equipment to take the hassle out of
moving office and library equipment.

We adopt a systematic approach to all

moves. This includes detailed planning
by photo taking and mapping to ensure
all items moved go back to exactly the
same place.
Works In Conjunction
With Your Carpet Layers
A major advantage of our stack moving
system is that you can leave 98% of the
books on the shelves. This maintains
the catalogue order of the books and
reduces the possibility of stock damage.

We work in conjunction with builders

and carpet layers to ensure minimal
disruption of your library services.

Other library services include complete

external relocations (i.e. building to
building) using numbered trolleys
to preserve the individual library
cataloguing systems.

The Library Moving Professionals

Family owned and operated since 1962

Brisbane (07) 3881 3300

Rockhampton (07) 49274522