TOWER-PERRINS GLOBAL WORKFORCE STUDY 2007 : COUNTRY-WISE VARIATIONS IN EMPLOYE Country Global (19 countries) Belgium Brazil

Canada China Hong Kong France Germany India Italy Japan Mexico Netherlands Poland Russia South Korea Spain Switzerland U.K. U.S.A. NOTE : 1 2 3 Engaged Enrolled 21 13 37 23 16 5 12 17 36 11 3 54 13 9 18 8 19 23 14 29 41 47 38 44 51 36 41 47 46 40 25 30 47 37 46 45 35 50 42 43 Disenchanted 30 31 22 25 27 46 35 28 15 36 56 13 32 39 30 40 31 23 33 22 Disengaged 8 9 3 7 6 13 12 8 3 13 16 3 7 15 7 7 15 4 11 6 Total 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 Net engaged* 13 4 34 16 10 -8 0 9 33 -2 -13 51 6 -6 11 1 4 19 3 23

(in % of total employees surveyed )

*

= (Engaged - Disengaged) = (column D - column G)

Countries with high Net employee engagement score; these are all developing i.e. emergin

Countries with low (negative) Net engagement score ; Are employees in Japan the most fru

4

**

"# 1 Driver of engagement" : This is the one factor which if available to employees in that c increase the % engaged employees (column B above). Considering that engaged employees this factor serious attention. Above data is from Appendix B of Global Workforce Study 2007 by Tower Perrins

RIATIONS IN EMPLOYEE ENGAGEMENT # 1 Driver of engagement **

Senior management acts to ensure organization's long-term success Senior management acts to ensure organization's long-term success Organization rewards outstanding customer service Senior management sincerely interested in employee well-being Have excellent career advancement opportunities Organization encourages innovative thinking Senior management sincerely interested in employee well-being Senior management sincerely interested in employee well-being Input into decision-making in my department Senior management communicates openly and honestly Have excellent career advancement opportunities Appropriate amount of decision-making authority to do my job well Senior management sincerely interested in employee well-being Organization rewards outstanding customer service Senior management sincerely interested in employee well-being Senior management acts to ensure organization's long-term success Input into decision-making in my department Senior management supports new ideas Senior management sincerely interested in employee well-being Senior management sincerely interested in employee well-being

e all developing i.e. emerging economies

loyees in Japan the most frustrated !

ilable to employees in that country,will most ring that engaged employees average only 21%,

07 by Tower Perrins

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