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What do you like to be doing for this company ? 2. Why do you like to work with hotel gallery ? 3.

What do you see your self doing in two years back ? 4. What do you mean by Guest Relation? 5. What is C-FORM in hotels mean? What is the meaning of C? 6. Do you have reference list? 7. What goals do you have in your career? 8. What are the various sectors in the hotel industry? Why are they important? 9. We get a lot of irate and angry customers. How do plan to deal with them? 10. Suppose you have to plan a business meeting or a party for some clients. How will you go about the task? 11. What experienced do you think the job required ? 12. What are your greatest strength as a person ? 13. Why do you like this job ? 14. What job are you interested to do with Gallery Hotel ? 15. Do you know what service industry is? 16. Have you ever worked with someone that you did not get along with as part of a team? How did you handle that situation? 17. What are the experiences have you gained in customer service? 18. Tell us about a time when you failed to meet a deadline. What were the repercussions? 19. Can you work well under deadlines or pressure? 20. How do you plan to achieve these goals? 21. Why should we hire you over the others waiting to be interviewed? 22. Why do you want to work here?

First and foremost, congratulations if you have an interview! That in itself is commendable, so now you just want to make sure you come across in the best possible light. I have been asked numerous times what to do in preparation for interviews. While there is no way of predicting exactly what you will be asked, here are 20 common questions that tend to come up. This is by no means an exhaustive list. The purpose is to illustrate the importance of preparation and refreshing your memory regarding specific projects and situations.

1. Tell me about yourself. This is probably the most asked question in an interview. It breaks the ice and gets you to talk about something you should be fairly comfortable with. Have something prepared that doesn't sound rehearsed. It's not about you telling your life story and quite frankly, the interviewer just

isn't interested. Unless asked to do so, stick to your education, career and current situation. Work through it chronologically from the furthest back to the present. 2. Why are you looking for another job (or why did you leave your previous job)? On the surface, this appears to be a simple question, yet it is easy to slip. I would suggest not mentioning money at this stage as you may come across as totally mercenary. If you are currently employed, you can say it's about developing your career and yourself as an individual. If you are in the unfortunate position of having been downsized, stay positive and keep it brief. If you were fired, you should have a solid explanation. whatever your circumstances, do not talk about the drama but remember to stay positive. 3. What do you know about this organization? Do your homework prior to the interview. Doing the background work will help you stand out. Find out who the main players are -- have they been in the news recently? You're not expected to know every date and individual but you need to have a solid understanding of the company as a whole. 4. Why do you want this job? This question typically follows on from the previous one. Here is where your research will come in handy. You may want to say that you want to work for a company that is x, y, z, (market leader, innovator, provides a vital service, whatever it may be). Put some thought into this beforehand, be specific and link the company's values and mission statement to your own goals and career plans. 5. Who are our main competitors? This shows you really understand the industry and the main players. Think about a few and say how you think they compare (similarities, differences). This is a good opportunity to highlight what you think are the company's key strengths. 6. What would your previous co-workers say about you? This is not the arena for full disclosure. You want to stay positive and add a few specific statements or paraphrase. Something like "Joe Blogs always mentioned how reliable and hard working I was" is enough. 7. How do you handle stressful situations and working under pressure? There are several ways of addressing this one. You may be the sort of person that works well under pressure; you may even thrive under pressure. Whatever the case, make sure you don't say you panic. You want to give specific examples of stressful situations and how well you dealt with them. You may also want to list a few tools you use to help you, such as to-do lists, etc. It is alright to say that you will ask for assistance when the job is more than what you can handle. It is equally acceptable to say that you work best under pressure if this is indeed the case and relevant to the particular role. 8. Are you applying for other jobs?

If you are serious about changing jobs then it is likely that you are applying to other positions. It is also a way of showing that you are in demand. Be honest but don't go into too much detail; you don't want to spend a great deal of time on this. If asked about names of who you have spoken to, it is absolutely legitimate to say you prefer not to disclose that information at this stage. 9. What are you like working in a team? Your answer is of course that you are an excellent team player; there really is no other valid answer here as you will not function in an organization as a loner. You may want to mention what type of role you tend to adopt in a team, especially if you want to emphasize key skills such as leadership. Be prepared to give specific examples in a very matter of fact sort of way. 10. What sort of person do you not like to work with? This is not an easy one as you have no idea whom you would be working with. Even if you can immediately think of a long list of people who you don't like to work with, you could take some time to think and say that it's a difficult question as you have always gotten on fine with your colleagues. 11. What is your greatest strength? This is your time to shine. Just remember the interviewer is looking for work related strengths. Mention a number of them such as being a good motivator, problem solver, performing well under pressure, loyal, positive attitude, eager to learn, taking the initiative, attention to detail. Whichever you go for, be prepared to give examples that illustrate this particular skill. 12. What is your biggest weakness? This is a challenging question -- as if you have no weaknesses you are obviously lying! Be realistic and mention a small work related flaw. Many people will suggest answering this using a positive trait disguised as a flaw such as "I'm a perfectionist" or "I expect others to be as committed as I am." I would advocate a certain degree of honesty and list a true weakness. Emphasize what you've done to overcome it and improve. This question is all about how you perceive and evaluate yourself. 13. What has been your biggest professional disappointment/achievement so far? If asked about disappointments, mention something that was beyond your control. Stay positive by showing how you accepted the situation and have no lingering negative feelings. If asked about your greatest achievement, choose an example that was important to you as well as the company. Specify what you did, how you did it and what the results were. Ideally, pick an example that can relate to the positions you are applying for. 14. What kind of decisions do you find most difficult to take? There is no right or wrong answer here. The logic behind this type of question is that your past behaviour is likely to predict what you will do in the future. What the interviewer is looking for is to understand what you find difficult.

15. Tell me about a suggestion that you have made that has been successfully implemented. Here the emphasis is on the implemented. You may have had many brilliant ideas, but what the interviewer is looking for is something that has actually materialized. Be prepared to briefly describe how it went from an idea to implementation stage. 16. Have you ever had to bend the rules in order to achieve a goal? Beware of this type of question! Under no circumstances is it necessary to break company policy to achieve something. Resist the temptation to answer and give examples, as what the interviewer is looking for is to determine how ethical you are and if you will remain true to company policy. 17. Are you willing to travel or relocate if necessary? This is something you need to have very clear in your mind prior to the meeting. There is no point in saying yes just to get the job if the real answer is actually no. Just be honest as this can save you problems arising in the future. 18. Why should we hire you? This is an important question that you will need to answer carefully. It is your chance to stand out and draw attention to your skills, especially those that haven't already been addressed. Saying "because I need a job" or "I'm really good" just won't cut it. Don't speculate about other candidates and their possible strengths or flaws. Make sure you focus on you. Explain why you make a good employee, why you are a good fit for the job and the company and what you can offer. Keep it succinct and highlight your achievements. 19. Regarding salary, what are your expectations? This question is always a tricky one and a dangerous game to play in an interview. It is a common mistake to discuss salary before you have sold yourself, and like in any negotiation, knowledge is power. Do your homework and make sure you have an idea of what this job is offering. You can try asking them about the salary range. If you want to avoid the question altogether, you could say that at the moment, you are looking to advance in your career and money isn't your main motivator. If you do have a specific figure in mind and you are confident you can get it, then it may be worth going for it. 20. Do you have any questions for us? This one tends to come up every time. Have some questions prepared. This will show you have done some research and are eager to know and learn as much as possible. You probably don't want to ask more than three or four questions. Try and use questions that focus on you becoming an asset to the company. A generic question might be "how soon can I start if I were to get the job." Another idea is to ask what you would be working on and how quickly they expect you to be able to be productive. Remember to ask about next steps and when you can expect to hear back.

Bare in mind that the interview starts from the minute you walk into the building until you leave and are out of sight. Don't think that just because you have left the meeting room, you are "off the hook." You need to maintain an image of confidence, enthusiasm, competence, reliability and professionalism throughout. One final question from me to you: "What is the most bizarre question that you have been asked in an interview"? Thanks in advance for sharing.

1. If we hire you, what would be your motto to work? Answer: I believe that the hotel industry survives on the strength of its customers. Hence, my motto at work would be to provide a friendly atmosphere and ensure maximum customer satisfaction. I will ensure that all my efforts are directed towards this goal. 2. Which qualities do you boast of that will help you progress in the hotel industry? Answer: I believe my communication skills are my strength. I have the knack of establishing cordial relations and interacting with customers in a friendly manner. Also, I have problem solving skills and high patience levels. These two characteristics will help me to find solutions to issues quickly and pacify aggrieved customers. Most importantly, my organizational skills will help to ensure that the work gets completed on time and matches to the expected standards. 3. Tell me about your responsibilities at Hotel ABC (name of the previous hotel) Answer: I was working as a hotel coordinator at Hotel ABC. The hotel is rated 4 star. It boasted of 250 rooms and various amenities. Hence, our hotel experienced a constant rush of guests. As a coordinator, my responsibility was to manage the different departments of the organization and carry out the work projects successfully. My task was to maintain schedules, allocate staff for each assignment, arrange resources, manage accounts, and ensure customer friendly atmosphere for the guests. The main goal of my work was to ensure that the there was no chaos at the hotel or confusion between two members. 4. Describe your toughest day at work

Answer: My toughest assignment was on last new year's eve. I had to manage three events at one time, each with a guest strength of 500 or more. One was a new year party, second one was a soccer match broadcast and third was a charity event. I had to ensure that all three events began on time and proceed without hassles. I appointed staff members to each assignment as per their role and capacities. 5. What would you do if you encounter a medical emergency? Answer: In case of a medical emergency, I would call the doctor immediately. I will arrange the medical box and ask the resident doctor to look after the patient while we arrange for an ambulance. I will ensure that prompt and accurate actions are taken to help the patient get medical care. 6. How would you manage if you realize that the store supplies are less and you need to organize a party in next 2 hours? Answer: While planning a party, I will make sure that all supplies are arranged in advanced so that there are no last minute troubles. However, if this situation occurs, I will make sure I do best of whatever I have. I will make changes to the menu or decorations and redesign with whatever is available. I remember a situation we had to change the party theme slightly to accommodate more options. 7. What would you do if a guest is not happy with the services and is misbehaving with the staff members? Answer: If any guest is aggrieved with the hotel services, I will try to communicate with him personally and try to find out the reason of his unpleasant experience. I will ensure that the hotel responds to his demand with immediate effect. However, if the guest is making unrealistic demands or his harassing our staff, then I would reason out with him strictly. 8. How would you look after the guests who are foreign nationals and know nothing about the city? Answer: I would act in a friendly and responsible manner with the guests. I will ensure that I set a good example of hospitality of my hotel, city and country. I will arrange transport system for the guests to go around the city. I will prepare an itinerary for them if they wish to tour the city. I will suggest good names of restaurants, museums, parks and other places for them to visit. Also, I will offer them local delicacies and authentic food of their country, so that they dont feel alienated during their visit. 9. Will you be able to handle stress and specially manage late working hours?

Answer: Yes. I have the experience of working in the hotel industry and am familiar with the challenges faced by the hotel industry. I am comfortable working till late hours or for continuous hours. Our hotels provided either transport services or quarter service to the members who are staying back. Hence, commuting or accommodation were never a problem. As far as stress is concerned, I feel my patience levels and organizational skills help me to manage work stress proficiently. 10. How do you define hospitality? Answer: To me, hospitality is ensuring that every guest who comes to the hotel leaves with a smile. I believe that guests visit hotels to enjoy a comfortable stay, and they should not be disappointed in any way. Hence, I will make sure that guests receive every bit of comfort and luxury during their stay, be it with food, travel or stay.

Behind every interview question there is a concern or another question. Your job is to process the question thinking about what the interviewers concern might be. In other words, why is the interviewer asking you this question? Q#1 - How long have you been looking for a job? (Concern - is there something wrong with you that other employers have picked up?) A#1 - After I was laid off from my last job, I took the opportunity to take some time out to examine my career goals and where I was going with my life. I have just begun my search in the last few weeks. I have a definite goal in mind and have been selective about the positions I consider. Your company and this position are of great interest to me. Q#2 - How did you prepare for this interview? (Concern - are you interested enough to do some research, or are you going to wing it?) A#2 - When I found this position posted on the internet (monster.com) I was im mediately interested. I checked out the company website and mission statement, looked at the bios of company founders and executives, and was impressed. Once I had the interview appointment, I talked with friends and acquaintances in the industry. And, Im sure Ill find out a lot more in todays meetings. Q#3 - What is your salary expectation for this job? (Concern - Can we afford you? Can we get you for less than budgeted?)

A#3 - Ill need more information about the job and the responsibilities involved before we can begin to discuss salary. Can you give me an idea of the range budgeted for this position? Q#4 - How do you keep current and informed about your job and the industries that you have worked in? (Concern - Once you get the job do you continue to learn and grow - stay challenged and motivated?) A#4 - I pride myself on my ability to stay on top of what is happening in my industry. I do a lot of reading - the business section of the newspapers and magazines. I belong to a couple of professional organizations and network with colleagues at the meetings. I take classes and seminars whenever they are of interest, or offer new information or technology. Q#5 - Tell me about a time when you had to plan and coordinate a project from start to finish. (Concern - behavioral questions - seeking an example of specific past behavior) A#5 - I headed up a project which involved customer service personnel and technicians. I organized a meeting to get everyone together to brainstorm and get his or her input. From this meeting I drew up a plan, taking the best of the ideas. I organized teams, balancing the mixture of technical and non-technical people. We had a deadline to meet, so I did periodic checks with the teams. After three weeks, we were exceeding expectations, and were able to begin implementation of the plan. It was a great team effort, and a big success. I was commended by management for my leadership, but I was most proud of the team spirit and cooperation which it took to pull it off. Q#6 - What kinds of people do you have difficulties working with? (Concern - ability to be flexible and work in a diverse environment?) A#6 - In my last three jobs I have worked with men and women from very diverse backgrounds and cultures. The only time I had difficulty was with people who were dishonest about work issues. I worked with one woman who was taking credit for work that her team accomplished. I had an opportunity to talk with her one day and explained how she was affecting the morale. She became very upset that others saw her that way, and said she was unaware of her behavior or the reactions of others. Her behavior changed after our talk. What I learned from that experience is that sometimes what we perceive about others is not always the case if we check it out. Q#7 - We expect managers to work more than 8 hours a day. Do you have a problem with that? (Concern - are you a work-aholic or a person who requires balance?)

A#7 - I have no problem working long hours. I have worked 12 or 14 hour da ys. What I have found works for me is to work smarter, not necessarily longer. My goal is to get the job done, whatever that takes, in the most efficient manner. Q#8 - When have you been most satisfied in your career?(Concern - what motivates you? Or demotivates you?) A#8 - The job before the one I am currently at, was my most rewarding experience for me. I worked in a wonderful team environment. There was a lot of camaraderie. I worked with a team of four people and we did some really original thinking. It is that kind of environment I want to be involved in again. Q#9 - Why do you want this job? (Concern - are you using the shot-gun approach to job search or do you really know what you want?) A#9 - Ive been very careful about the companies where I have applied. When I saw the ad for this position, I knew I found what I was looking for. What I can bring to this job is my seven years of experience, and knowledge of the industry, plus my ability to communicate and build customer relationships. That, along with my flexibility and organizational skills, makes me a perfect match for this position. I see some challenges ahead of me here, and thats what I thrive on. I have what you need, and you have what I want. Q#10 - We are ready to make an offer. Are you ready to accept today? (Concern - we dont want you to go away and think about it and change your mind - we want you.) A#10 - Based on my research and the information I have gathered during the interview process, I feel I am in a position to consider an offer. I do, however, have a personal policy that I give myself at least 24 hours to make major life decisions. I could let you know by tomorrow. There is no way you can accurately predict the questions that will be asked in an interview, but you can be ready and prepared by thinking about the factors that might concern an interviewer or employer before the interview.

Most Common hotel Interview Questions: What Are Your Weaknesses (strengths)? Handle it by minimizing your weakness and emphasizing your strengths. Stay away from personal qualities and concentrate on professional traits: "I am always working on improving my communication skills to be a more effective presenter. I recently joined Toastmasters, which I find very helpful." Why Should We Hire You for this job? Summarize your experiences: "With five years' experience working in the financial industry and my proven record of saving the company money, I could make a big difference in your company. I'm confident I would be a great addition to your team." Why Do You Want to Work In This Hotel? The interviewer is listening for an answer that indicates you've given this some thought and are not sending out resumes just because there is an opening. For example, "I've selected key companies whose mission statements are in line with my values, where I know I could be excited about what the company does, and this company is very high on my list of desirable choices." What Are Your Goals? Sometimes it's best to talk about short-term and intermediate goals rather than locking yourself into the distant future. For example, "My immediate goal is to get a job in a growthoriented company. My long-term goal will depend on where the company goes. I hope to eventually grow into a position of responsibility." Why Did You Leave (Are You Leaving) Your previous Job? If you're unemployed, state your reason for leaving in a positive context: "I managed to survive two rounds of corporate downsizing, but the third round was a 20 percent reduction in the workforce, which included me." If you are employed, focus on what you want in your next job: "After two years, I made the decision to look for a company that is team-focused, where I can add my experience." When Were You Most Satisfied in Your Job? The interviewer wants to know what motivates you. If you can relate an example of a job or project when you were excited, the interviewer will get an idea of your preferences. "I was very satisfied in my last job, because I worked directly with the customers and their problems; that is an important part of the job for me."

What Can You Do for Us That Other Candidates Can't? What makes you unique? This will take an assessment of your experiences, skills and traits. Summarize concisely: "I have a unique combination of strong technical skills, and the ability to build strong customer relationships. This allows me to use my knowledge and break down information to be more user-friendly." What Are Three Positive Things Your Last Boss Would Say About You? It's time to pull out your old performance appraisals and boss's quotes. This is a great way to brag about yourself through someone else's words: "My boss has told me that I am the best designer he has ever had. He knows he can rely on me, and he likes my sense of humor." What are your salary expectations from this hotel job? It is to your advantage if the employer tells you the range first. Prepare by knowing the going rate in your area, and your bottom line or walk-away point. One possible answer would be: "I am sure when the time comes, we can agree on a reasonable amount. In what range do you typically pay someone with my background?" If You Were an Animal, Which One Would You Want to Be? Interviewers use this type of psychological question to see if you can think quickly. If you answer "a bunny," you will make a soft, passive impression. If you answer "a lion," you will be seen as aggressive. What type of personality would it take to get the job done? What impression do you want to make? Some common questions from Marriott,Hilton and Hyatt etc.: 1. Name the previous hotels for whom you have worked? 2. Tell us about your previous hotel job title, job description and your roles and responsibilities. 3. Major challenge that you have faced during job. Were you able to handle that and what you have done to solve that? 4. How many hours do you work in previous hotel job? 5. Would you prefer to work alone or in team. State the reason. 6. Tell us the time when you were not able to meet the deadline? What were the consequences? 7. How do you plan to achieve the targets? 8. How you would describe your personality and managerial skills? 9. What were your hotel job expectation and how far you have achieved that.

10. What is your biggest accomplishment so far? 11. What is your source of motivation? 12. What interests you about this hotel job? 13. What relevant experience do you have? 14. What do you know about this hotel? 15. What can be your contribution to improve the hotel further? 16. What other jobs are you looking for in this industry? 17. What are your goals? 18. What bothers you the most and upset your patience? 19. What you do not like in hotel jobs and what you like the most? 20. What is your greatest achievement so far? 21. What is the best company you have worked so far? 22. What are the qualities that one must have for managerial job? 23. Are you able to handle stress of job during peak season? 24. Are you familiar with hotel industry in detail. Tell me the present scenario. 25. Are you a good team player? 26. Are you open to work in 24 x 7 environment and willing to travel? 27. Are you able to work under pressure? 28. Why have you chosen hotel jobs as your career? 29. Where do you see yourself in next five or ten years? 30. How long would you stay with our hotel? 31. Anything which you want to ask from us? Hotel Interview Tips What to Wear for Hotel Job Interview? Positive demeanor and uniform is part and parcel of hotel job. So in order to achieve that during hotel interview, dress up appropriately. If you are a female and wearing skirt then its length should not be higher than the knees. You can also wear other formal dresses like trousers and formal shirt. In India Saree is the most preferred choice for hotel interview. Guys should wear formal suit with neck tie. If not suit then wear black pant with formal white or blue shirt. Keep the dressing formal for any level of hotel interview like hotel manager interview, hotel sales manager interview or hotel front desk interview. Your Attitude Bear the positive attitude and always keep little smile on your face as these are the predominant features to get hotel job. Also do not be rigid on not working on Sundays and holidays. If you are not open to this then this might cause hurdle in getting hotel job as most of the hotels are open throughout week and it is generally the weekend that is the busiest of the entire week. What to Highlight in Hotel Interview?

Most of the hotel jobs revolve around customer care and other customer services. So you must highlight your experience in regard to this. Also during interview you can mention this under your strength? Apart from this your pleasing personality will speak for you. Your Body Language Never play with your hands. Keep them folded in your lap. Try to be natural. Sit straight and be attentive. Also do not move your hands much during hotel interview. Also do not play with pen or hair locks. Do not stare at employer but make regular eye contact. Slouching is not recommended during hotel interview so stand and sit properly and straight. Be On Time Hotel jobs requirea punctuality so be on time at the time of hotel job interview. It would be far better if you reach at hotel interview venue at least 30 mins early. You can utilize these 30 mins to make yourself familiar to the location.