Professional Documents
Culture Documents
1. What manufacturing processes are used by WHP to make and package its
product?
ii. After receive an invoice, a member of the dispensary staff checks the product
formula
iv. The actual ingredient is added on the packing line (Collection of ingredients)
vi. And then tablets are either routed through to blister pack or bottle machines
i. Make a standard cream and ointment base which the active ingredient is
added
ii. Then transfer to the feed hopper
iv. Once filled, the tube are sent on pallets to the cream-packing bay
v. 6 tubes are placed into a box before they are shrinking wrapped.
Dispensary
Potency
room Tincture
5000mm
Feed
hopper Flow of produce tablet
Flow of produce
creamand ointment
Shrink
wrapper
machine
Tube
Filling Blisters
Machine and
bottle-
Packing
filling
machine
Cream-
packing bay
Preparation
and mixing
area
1. Assess the capacity issues within the processes used. Are John Mason’s concerns
According to the article, the products for which there is regular demand are kept
in stock. John Mason implements the weekly forecast, so have the products in
stock to meet delivery requirements. However, the products are made on receipt
of an order with low demand, (Doctors, pharmacists, and retail outlets specializing
in homeopathic medicines frequently place orders for low demand products) are
made up in the dispensary and then the orders are picked and packed which
similar to the small and medium volume orders. As a short say, WHP is execute
mass production for the large and regular demand product and applying make-to-
Most product of WHP are sold from stock, the exceptions are the special orders.
The inventory for some low volume demand product is kept at the area in
dispensary, while the low demand products is kept in the finished goods
warehouse. Larger volume orders go to the finished goods warehouse where they
are picked and packed before being delivery by same private carrier service
referred to earlier.
There is a statement in the article which is both operators can undertake either
job on the cream-filling line and typically work half day on each task. And this is
the key to keep the filling machine fully loaded with empty tubes. Outputs of this
statement are to achieve reliable customer service, prevent from the bottlenecks,
and the optimize using of the machine. However, the WHP requires the high
skillful operator. Therefore, WHP should send his operators to more training.
Recommendations:
WHP should search the information deeply so that WHP can more
Refer to the figure 1. We can notice that the layout applied by WHP is not
optimizing using the places of land and the process flows are not very smooth.
Conveyer can be used as the transfer tool. So the in-process product can be
Process engineer should select the flexible and general purpose equipment for
WHP should provide the training courses for its operation so that can generate