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OR044 CDMA BTS3606E Troubleshooting

ISSUE 1.0
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References
BTS3606E Technical Manual BTS3606E Hardware Description Manual BTS3606E Maintenance Guide

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Upon completion of this course, you will be able to: Login in to the BTS in Telnet or LMT mode Query the BTS alarms Trace the power and RSSI , and locate the RF problem Test the link quality of the Abis interface Replace the BCKM, BCIM , CCPM, TRM and CDDU boards

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Chapter 1 Logging in to the BTS Chapter 2 Troubleshooting Cases

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Chapter 1 Logging in to the BTS

1.1 Maintenance Mode 1.2 Logging into the BTS

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Local Maintenance Software

LMT Software Used to maintain the whole BSS Started through the workstation (WS) of the M2000 or BAM. Telnet Software Used to maintain a single BTS Used when : LMT software is unavailable. Special test operations are required

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Chapter 1 Logging in to the BTS

1.1 Maintenance Mode 1.2 Logging into the BTS

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Logging in to the BTS

Logging in to the BTS Remotely in the LMT Mode
Physical connections:

BTS3606-2
129.*.10.*

LMT
192.168.*.*

BAM
192.168.*.* 10.12.3.128

BSC/RAC
10.12.3.* 129.*.10.1

BTS3606-1
129.*.10.*

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Logging in to the BTS

Logging in to the BTS Remotely in the LMT Mode
Operation Procedure Step 1 Select Start > Programs > iManager M2000 > LocalWS. The Local NE Management System dialog box appears. Step 2 Click Configure to add the IP address of the BAM. Step 3 Select the BAM that is to be logged in to. The system starts the service maintenance system and the User Login dialog box appears. Step 4 Enter the valid user name and password. Step 5 Click OK. -End
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Logging in to the BTS

Logging in to the BTS Locally in the LMT Mode
Physical connections

BTS3606-2

LMT
172.16.*.*

BTS3606-1
172.16.16.16 129.*.10.*

BSC/RAC
129.*.10.1 10.12.3.*

BAM
10.12.3.128

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Logging in to the BTS

Logging in to the BTS Locally in the LMT Mode
Operation Procedure Step 1 At the WS of the BAM side, execute the command STR CBTSRVSMNT to start the reverse maintenance. Step 2 At the WS of the BAM side, add the WS and set the command authority for the WS at the BCKM side. Step 3 At the WS of the BCKM side, run the near-end NE management system or LMT software to log in to the BTS. The BAM IP address that you set when logging into the BAM must be the IP address (172.16.16.16) of the BCKM Ethernet port . Step 4 After the maintenance is complete, execute the command STP CBTSRVSMNT to stop the reverse maintenance. ----End
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Logging in to the BTS

LMT Interface

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Logging in to the BTS

Logging in to the BTS Locally in Telnet Mode
Physical connection

LMT
172.16.*.*

BTS3606-1
172.16.16.16

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Logging in to the BTS

Logging in to the BTS Locally in Telnet Mode
Operation Procedure Step 1 Use crossover cables to connect the portable computer and the BCKM Ethernet port. Step 2 Start the Telnet client and use the following username and password to log in to the OMU: Username: system Initial password: system Step 3 Execute the command opnday to enable type-ahead function. Step 4 Execute the MML commands in the Telnet window to maintain the BTS. Step 5 ----End After the maintenance is complete, close the Telnet window.

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Logging in to the BTS

Logging in to the BTS Remotely in the Telnet Mode
Physical connections

LMT
192.168.*.*

BAM
192.168.*.* 10.12.3.128

BSC/RAC
10.12.3.* 129.*.10.1

BTS3606
129.*.10.*

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Logging in to the BTS

Logging in to the BTS Remotely in the Telnet Mode
Operation Procedure Step 1 In the service maintenance system, execute the command STR BTSTELPROXY to enable a Telnet agent for the BTS to be maintained. Step 2 In the Run dialog box, execute the command telnet: hostname port. The hostname refers to the IP address of the BAM. The port refers to the port number set in step 1. Step 3 After the Telnet is connected to the BCKM, use the following user name and password to log in to the BTS: Username: system Initial password: system Step 4 Execute the MML commands in the Telnet window to maintain the BTS. Step 5 After the maintenance is complete, close the Telnet window. Step 6 In the service maintenance system, execute the command STP BTSTELPROXY to stop the BTS Telnet agent. -End
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Questions
How to login in to the BTS in the local LMT mode? How to login in to the BTS in the local telnet mode? What is the difference between the LMT and the telnet mode?

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Chapter 1 Logging in to the BTS Chapter 2 Troubleshooting Cases

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Fault Locating
When the running state of the system is abnormal, consider the following factors: Software fault Data configuration fault Not matchable version of software or data configuration file Program run error Hardware fault Transmission or clock fault Board damage (replace the damaged one with a board of the same software and hardware version and conduct test) Backplane slot fault: Select another slot and conduct test (modify the corresponding data)
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Operation & Maintenance Process

Common maintenance process of BSS system:
Obtain system running information View alarm information View indicators View traffic statistics Subscriber complaint Judge system running state Alarm analysis Traffic statistics analysis Fault judgment Handling

Check line Adjust parameters Reset board Replace parts

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Common Troubleshooting Procedure

START Query current BTS alarm
LST ALMFE to query current alarms Clear the alarms according to the suggestions in alarm management system

There are current alarms

Clear the alarms according to the following troubleshooting guide

Clear current alarms

N Judge the type of problem through the symptoms Any other current alarms

Take measures to solve the problem END

Power supply and environment monitoring faults Clock system faults Abis interface faults RF system faults

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Basic Troubleshooting Considerations

Power Supply Faults Clock System Fault Abis Interface Fault RF System Fault

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Power Supply Fault - Mains Phase Loss

Symptom: The BTS reports Power Supply Alarm. The alarm description is The AC power loses phases. Troubleshooting:
Check the power switches AC/DC power subrack power switches on SPARE switches on Check power supply on site Y

Power switches on N

Power supply of the site cut off Use multimeter to measure the voltage Check power supply connections

On site power supply normal Turn power switches on N Correct power maintenance engineers to solve the problem

Check connections of power cables in the lightening protection and filtering unit

Power supply connections ok N Correct connections

Power Supply alarm solved

END

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Power Supply Fault - PSUAC/DC Fault

Symptom: The BTS BTS3606A reports the PSUAC/DC Alarm. Troubleshooting:
Check the PSU

PSU faulty N

Check power supply on site

Check PSU configuration

On site power supply normal N

Check power supply connections

Configuration ok DSP CBTSPMUPSU to check whether the PSUAC/DC number is consistent with its physical location Y N Modify configuration Power Supply alarm solved Replace faulty PSU

Correct power maintenance engineers to solve the problem

Power supply connections ok N Correct connections

END

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Basic Troubleshooting Considerations

Power Supply Faults Clock System Fault Abis Interface Fault RF System Fault

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Clock System Fault Satellite Antenna Fault

Symptom: The BTS reports the alarm BCKM Satellite Antenna System Faulty. The alarm description is The satellite antennas are open-circuited and satellite signals are weak, or Antenna connection short. Troubleshooting:
Short circuit the lightning arrestor Check output voltage of satellite receiver Remove connector for ANT port on the BCKM Measure the voltage output by the GPS satellite receiver to the GPS antenna using a multimeter >= larger than 4.8 V. Insulation and short circuit Conductor of the feeder is broken Check the white short cable between the GPS receiver and BCKM panel Y Replace the GPS antenna

Alarm cleared Y

It is normal Troubleshoot the lightning arrestor N Replace the satellite receiver Y

Check the connections of GPS antenna

If connectors rusted by water If the lightning arrester is inversely connected. If the lightning arrester is faulty

Cables intact N Replace the feeder or jumper

END

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Clock System Fault Insufficient satellites

Symptom: BTS reports the alarm BCKM Satellite Antenna System Faulty. The alarm description is Insufficient satellites being tracked. Troubleshooting:
Query the BCKM special board status DSP CBTSBRDSPECSTAT to query the BCKM special statuses. Relocate GPS antenna

Preset GPS coordinate differ from actual Y Set the actual position of BTS

SET CBTSINITPOS to set the position information for faster tracking

Relocate the GPS antenna based on standard Middle of rooftop No obstacles within 90 degrees

END

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Basic Troubleshooting Considerations

Power Supply Faults Clock System Fault Abis Interface Fault RF System Fault

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Abis Interface Fault Link Fault

Symptom: The BTS reports E1/T1 alarms, such as BTS E1/T1 Link Faulty or BSC E1/T1 Link Faulty. DSP CBTSTSTTSK to query whether Troubleshooting: Check Power supply
and transmission equipment the E1/T1 port at the BTS side is in the loopback test or link test status LST LOG DSP FELNK, DSP PPPLNK, DSP MLPPPLNK Check E1 status N E1 in loopback status N Y Stop loopback Loopback section by section to locate fault

Power supply or transmission equipment faulty Y Troubleshoot and clear this fault

The board involved with the transmission link is faulty. The connector is in poor connection. The cable is damaged

STP CBTSTSTTSK to stop the test SET LPBACKE1T1 to stop the loop END

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Abis Interface Fault Unstable Link Fault

Symptom: The BTS frequently reports the alarm E1/T1 Bit Error Rate Too High. The transmission link is often temporarily interrupted and then recovered. The link status query result contains the exceptional statuses such as the frame or multi-frame out-of-synchronization. Troubleshooting: equipment
Check transmission

Transmission equipment faulty Y Troubleshoot and clear this fault

Check DIP switches of BCIM and BESP Check grounding of DDF and E1 connectors Loopback section by section to locate fault

DIP switch ok Y N Correct DIP switch

Meet requirements N

All ON for 75ohm END

Change grounding or E1 connectors

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Abis Interface Fault O&M Fault

Symptom: The LMT cannot send O&M commands to the BTS successfully. The status LST BTS of the BTS is offline. Troubleshooting:
Query E1 links configured to BTS Query E1 links status DSP FELNK DSP MLPPPLNK LST CBTSLNK C:\>route print. Result should have route to the CMPU for 129.x.x.x IP segments LST SWIPRT. Result should have route to CMUX of CIPS for 129.x.x.x IP segments

LST IPOAPVC to query IPoA information DSP BTSBTPINFO LST FRMPRTMAP Ensure all parameters match

Link consistent with physical connection N

Query the IP route in the BAM and CSWS

Routes are correct Y N

Query IPOA data configuration and BootP configuration Y

Correct the configuration

Ping the IP address to check whether the communication between BAM and CMPU is normal. C:\>ping 10.12.3.64

Correct the routing

Configurations are consistent N Correct the configuration

Ping the BTS IP address from BAM

C:\>route p add 129.x.x.x mask 255.255.255.0 10.12.3.64 ADD SWIPRT

END

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Abis Interface Fault Signaling Fault

Symptom: The BSC reports the alarm Abis Signaling Link Disconnected. Troubleshooting:
LST CBTSLNK Query E1 links configured to BTS Query E1 links status DSP FELNK DSP MLPPPLNK C:\>route print. Result should have route to the CMPU for 80.x.x.x IP segments LST SWIPRT. Result should have route to CMUX of CIPS for 80.x.x.x IP segments DSP CBTSIFCFG to query BTS interface configuration LST IPOAPVC to query IPoA information Ensure all parameters match

Link consistent with physical connection Y N

Query the IP route in the BAM and CSWS

Routes are correct Y N Correct the routing

Query IPOA data configuration

Correct the configuration

C:\>route p add 80.x.x.x mask 255.255.255.0 10.12.3.64 ADD SWIPRT

Configurations are consistent N Correct the configuration Y BSC or BTS board faulty

Alarm cleared RMV CBTSTERSIGLNK ADD CBTSTERSIGLNK CSPU, CRMU BCKM

END

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Abis Interface Fault Traffic Fault

Symptom: The BTS reports the alarm No Traffic Link Exist. Troubleshooting:
Query E1 links configured to BTS Query E1 links status DSP FELNK DSP MLPPPLNK DSP CBTSIFCFG LST BTSLNK CFMR CCPM Y N Correct the configuration Correct the configuration RMV CBTSTERTRFLNK ADD CBTSTERTRFLNK BSC or BTS board faulty LST CBTSLNK

Link consistent with physical connection Y N

Query the traffic configurations

Configurations ok

Alarm cleared

END

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Basic Troubleshooting Considerations

Power Supply Faults Clock System Fault Abis Interface Fault RF System Fault

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RF System Fault Insufficient Forward Power

Symptom: The network signal received by handsets is rather weak. It is easy to cause call-drops. The BTS coverage area shrinks. Troubleshooting: Sitemaster
Result <1.4 Check VSWR str infotrace The feeder is connected to the wrong RF output port. The feeders are crossconnected Antenna azimuth Antenna downtilt Other RF parameters Check configurations of network parameters

VSWR normal Y N

Trace the transmit power CDDU cable connections

Result ok Y N Check CDDU connections

Check feeder connections

Connection ok Y N Correct connections

Check antenna system and correct fault Feeders and jumpers Antenna

Connection ok Y N Correct connections Replace CDDU

Configuration ok Y N Correct configuration

END

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RF System Fault Difficult Access

Symptom: The network signal is strong, but the subscriber access success rate is low and the call-drop rate is high. Troubleshooting:
str infotrace With on-going calls, average mains RSSI ranges from 100.0 dBm to 108.0 dBm. With no on-going call, the load is zero, the average RSSI ranges from 105.0 dBm to 111.0 dBm.

Start RSSI test

Check and clear interference Check whether the antenna installation position meets the requirements. If with lightning arrester, short and check the RSSI. Use a spectrometer to trace the spectrum of the external interference source.

RSSI normal N - Higher Y Check configurations of network parameters and correct any fault N - Lower

Check antenna system and cable connection and correct fault

RF parameters END

Connectors are in good contact. If the main and diversity RSSI values differ a lot, check the cable connections of the antenna system with the smaller RSSI

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Summary

Logging in to the BTS Maintenance Troubleshooting skills

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Thank You
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