"He will succeed if he remains firm in principle and goes beyond selfish considerations to mingle freely with those who do not share his feelings, as well as those who do." - I Ching By listening and making an effort to see others' viewpoints, there will be less pressure on us to perform. There is a good chance that we will learn something because when we are doing the talking, we are only repeating what we already know. The other person will appreciate the chance to speak and this in turn will make us feel better. "I have never met a man so ignorant that I couldn't learn something from him." - Galileo Galilei (1564-1642) On the job, a good balance of friendliness with superiors, peers, and subordinates is very important in feeling good about work, and feeling good after work. Be friendly and interested. "Treat people as if they were what they ought to be and you help them to become what they are capable of being." Johann van Goethe (1749-1832) When we criticize others, we make ourselves look bad. When we gossip we imitate the snake. "If we had no faults we should not take so much pleasure in noting those of others." - Duc de Rochefoucauld (1613-1680) "In quarreling the truth is always lost." - Publilius Syrus (BC)

32 Keys: A Collection of Ideas About Life

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