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in Industrial Engineering

General Information, Scheme of Examination and Syllabus


Plot No.103, Sector -15, CBD Belapur, Navi Mumbai 400 614
Tel. 022-2756 2562 / 2757 9412 Fax : 022-2757 8526 Email : / Web Site :


I. INDUSTRIAL ENGINEERING What the profession offers Definition of Industrial Engineering Industrial Engineering in the context of Globalization


INDIAN INSTITUTION OF INDUSTRIAL ENGINEERING (IIIE) Background Objectives Organization Membership Major Activities




M.Sc. IN INDUSTRIAL ENGINEERING Introduction Admission Requirements The Scheme and Subjects of the Examinations Guidelines of Project Report Contact Programmes Examinations Certification






The Profession with a future What the profession offers
Opportunities to grow as individual profession and to make meaningful contributions to the society are vital considerations in selecting ones career. In the present context of rapid social, economic and technological changes in our country, qualifications based on multi-disciplined methodology provide the best prospects and competitive advantage. Industrial Engineering which has emerged as a full-fledged profession in our country during the last five decades, offers the most rewarding career. It is a multi-disciplined approach to achieve higher productivity through optimum utilization of resources in any organization and to meet the emerging Challenges of Globalization of our Economy. The contribution of Industrial Engineering is very well recognized and now it is being called upon to play an even more significant role. The future of Industrial Engineering is bright in every sector of our economy.

Definition of Industrial Engineering

Industrial Engineering is concerned with the design, improvement and installation of integrated systems of men, materials and equipment. It draws upon specialized knowledge and skill in the mathematical, physical and social sciences together with the principles and methods of engineering analysis and design to specify, predict and evaluate the results to be obtained from such systems.

Industrial Engineering in the context of Globalization

Industrial Engineering provides the best means for evolving effective strategies and efficient means for meeting any challenge and giving a thrust for development. Industrial Engineer can play an important role in an organization for smooth transition into medium terms plans from short term plans and from medium term plans into long term plans. Some of the VITAL areas regularly covered by Industrial Engineering are : Strategic Planning Work Systems Design Product/Service Design Supply Chain Management Human Resource Management Economic and Social Considerations and their interface Cashing on Communications and Information technology



2.1 Background
Founded in 1957, the Indian Institution of Industrial Engineering is a non-profit organization for the profession of Industrial Engineering in India consisting of members specialized in the areas of Work Study, O & M., Production Planning & Control, Materials Management, Value Engineering, PERT/CPM, Operations Research, Computer Sciences, Financial Management, Statistical Quality Control etc. and other emerging disciplines. It has been espousing and contributing to Productivity, Quality movement and Cost Competitiveness and other emerging needs of Undertakings in the country during the last five decades.

2.2 Objectives
The Institution has the following objectives: 2.2.1 2.2.2 To advance the general welfare of mankind through the resources and creative abilities of the profession. To establish and maintain a National Headquarters for providing adequate administrative and supervising support to the activities, and to establish a network of chapters spread over the country with the same objectives. To provide facilities for the unrestricted dissemination of knowledge and information relating to the profession among the professionals and the public in general by : a) b) Conducting and/or participating in meetings, seminars, discussions, lectures, conferences, public meetings, film exhibitions, radio or television broadcasting. Preparing, editing, printing, publishing, circulating, acquiring, selling or otherwise distributing such journals, periodicals, books, papers, leaflets, films and mechanical and other models and equipments as the Institution may deem desirable for the promotion of its objectives. Establishing, formulating and maintaining offices, libraries, exhibitions, collections and displays of literature, statistics, exhibits and information relating to industrial Engineering and allied disciplines.




To promote understanding of the profession in the fields of business, industry and public administration and among educational, research and professional bodies in India and abroad by means of visits, discussions, advice and all other forms of co-operation and joint endeavour. To develop the profession as an effective tool of management in all spheres of the economy by : (a) expanding the existing knowledge; (b) encouraging the development of new techniques; (c) adapting the techniques to suit Indian conditions; (d) initiating new applications; (e) spotlighting future needs; (f) offering and carrying out advisory and consultancy services to industry, government, educational and all other institutions engaged in human endeavor, achieving benefits from optimization of resource utilization and furthering the boundaries of Industrial Engineering and allied sciences etc.



To foster, assist and conduct education and research in subjects related to the profession by : (a) (b) (c) (d) (e) (f) instituting programmes of studies; conducting training courses, formalised instruction programmes; setting standards of qualification; conducting professional examinations; sponsoring institution or conducting research programmes, technical surveys etc. assisting colleges, universities, and other institutions in the development of important educational programmes in professional subjects etc.


To ensure professional standing by : (a) promotion of ethical professional practice. (b) fostering of a high degree of integrity among the members of the profession; (c) identification of personnel qualified to practice the profession etc.


To institute a Chair in Industrial Engineering Studies in Universities/Institutes/ Colleges. To confer titles, diplomas, certificates, prizes, scholarships etc. and professional qualifications. To provide a forum for the individuals and organizations interested in the profession and to fulfill the need of a united national professional organization in India.


2.2.10 To recognize eminent professional men and women for their contribution and services by conferring Honours and Awards on them.

2.3 Organization
Membership of the Institution is spread all over India, and today the strength is over six thousand individual members and over 200 organizational members. It has Twenty Eight Chapters catering to the needs of the members, spread over the country. The Chapters are responsible for formulating and furthering their own programme of activities within the framework of Memorandum of Association, Rules and Regulations (formerly known as Constitution and Bye-laws) of the Institution. Presently, there are Chapters at Ahmedabad, Allahabad, Bangalore, Baroda, Belapur, Bhilai, Bhopal, Kolkatta, Chennai, Cochin, Coimbatore, Cuttack, Durgapur, Hyderabad, Jamshedpur, Surat, Mumbai, Nashik, Lucknow, Nagpur, New Delhi, Pune, Ranchi, Rourkela, Trichirapally, Trivandrum, Udaipur and Visakhapatanam. A National Council consisting of twelve elected representative from among Corporate Members and six representatives from the Chapters is the Executive body of the Institution which is located in Navi Mumbai. The office bearers - A Chairman, two Vice-Chairmen, an Hon. Secretary, two Hon. Jt. Secretaries and an Hon. Treasurer for each year are elected by the National Council from among its members. President of the Institution is nominated by the National Council each year.

2.4 Membership
There are three classes of Corporate Membership, viz. Fellow, Member and Associate Member. Other classes of membership are : (i) Honorary Membership conferred by the National Council in recognition of outstanding services in the fields of Industrial Engineering and Management Sciences (ii) Affiliate (iii) Graduate (iv) Student and (v) Institutional Membership.

2.5 Major Activities

a. Graduateship Examination To foster, assist and conduct education in the profession, the Institution conducts the Graduateship Programme. The Examination will specially enable Diploma Holders in Engineering, University Graduates, persons with HSC Qualification and having specialized working experience to qualify and enter the profession of Industrial Engineering. b. Group Activities Besides conducting a professional Examination in Industrial Engineering, the Institution takes a leading part in arranging meetings, lectures, seminars, business games, symposia group discussion etc. for furtherance and dissemination of knowledge. Annual Conventions and Conferences are held where Industrial Engineers and professional executives from Industry, Business, Government, Higher Educational Institutions, Utilities etc meet and present papers, exchange information and help in professional enlargement and growth. c. Journal The Institution brings out a monthly Journal entitled Industrial Engineering Journal. The Journal as the official organ of the Institution is a medium of communication among members and dissemination of information of new developments in the field of Industrial Engineering. It publishes papers and articles relating to application of industrial engineering and management techniques, including research work. The journal also publishes official notifications of the Institution including those relating to the Graduateship Examination. These notifications pertaining to the Examination shall be deemed to be official individual intimation to the student Members.


Yashwantrao Chavan Maharashtra Open University (YCMOU) was established in July 1989 by the Act XX-(1989) of the Maharashtra State Legislature. This university is recognized by the University Grants Commission (UGC) of India. The Commonwealth of Learning (COL) Canada, conferred the prestigious Award of Excellence for Industrial Achievement for the year 2002 to this university. YCMOU is the first Open University in India which is honored with this prestigious award. It is the fifth Open University in India.



M.Sc. in Industrial Engineering General Information and Scheme of Examination

4.1. Introduction
The Indian Institution of Industrial Engineering, in collaboration with YCMOU, Nashik, offers Post Graduate Programme in Industrial Engineering leading to M.Sc. in Industrial Engineering and Management.

4.2. Admission Requirements

4.2.1 Eligibility : The admissions are open for Graduates of IIIE or equivalent Engineering Degree holders. All the aspiring students will be required to undergo written Admission Test, followed by an interview at a place as promulgated by IIIE NHQ. Written examination is waived for GATE qualified students. 4.2.2 Enrollment : Application has to be submitted in prescribed Form appended to this Booklet. Photocopy of the application form will not be accepted. 4.2.3 Time limit for admission : 1st June to 25th June 4.2.4 Fees : Rs. 16000/- per semester + University fee Rs. 4800/- per year (Fee once paid will not be refundable or transferable). 4.2.5 Check List The application should be accompanied by the following : a) Application form duly completed and signed. (Photo copy will not be accepted) b) Two attested photographs (4.5 x 4 cms)(One each to be pasted on the application / Identity Card) c) Attested copy of School Leaving / HSC / Degree / Final Degree Certificate with Mark sheets. d) DD in favour of Indian Institution of Industrial Engineering, payable at Mumbai. e) A self addressed, stamped cover (Rs. 10/-) for sending admission letter. NB : Every attested Certificate or photograph must bear the name, designation and full address of the Gazetted Officer besides his signature and Official Stamp. His name, designation and full address should also be given in the application for Student Membership

4.3. The Scheme and Subjects of the examinations

The Examination consists of Four Semesters i.e. Semester I, Semester II, Semester III, Semester IV including Project Report. Project work has to be undertaken and Report submitted for acceptance. For appearance in a Semester, a student must have passed at least three subjects of previous semester. Credit will not be given for more than two subjects. The Semester wise subjects and other details of examination, project work are as follows :

A) Examination details (Vide YCMOU V47: M.SC. (IND. ENGG.) {2011 PATTERN})
SN Code Name Semester 01 01 S17011 02 S17012 03 S17013 04 S17014 05 S17015 Advanced Production Planning & Control Project Management Marketing Management Research Methodology Industrial Engineering Lab Semester 02 06 S17021 07 S17022 08 S17023 09 S17024 10 S17025 Ergonomics Reliability Engineering World Class Manufacturing Software Engineering Software Lab Semester 03 11 S17031 12 S17032 13 S17033 14 S17034 15 S17035 Systems Analysis and Simulation Enterprise Resource Planning Service Marketing Security Analysis and Portfolio Management Project Work Stage I Semester 04 16 S17041 17 S17042 Organizational Behavior Project Work Stage II 20 80 80 320 100 400 T PW 4 16 50% 50% 20 20 20 20 20 80 80 80 80 80 100 100 100 100 100 T T T T PW 4 4 4 4 4 50% 50% 50% 50% 50% 20 20 20 20 20 80 80 80 80 80 100 100 100 100 100 T T T T T 4 4 4 4 4 50% 50% 50% 50% 50% 20 20 20 20 20 80 80 80 80 80 100 100 100 100 100 T T T T T 4 4 4 4 4 50% 50% 50% 50% 50% CA EE TM Type CP Min %

Legend : CA : Continuous Assessment EE : End Examination TM : Total Marks CP : Credit Points

B) Project Work
The student will have to carry out an approved Project in an organization under a project guide. A Project Report has to be submitted to the Board of Examination after the completion of the Project, for its acceptance.

After the acceptance of the Project Report, a student will have to appear for VIVA VOCE, on the date, time and venue communicated to him/her. The student is considered to have completed the programme only after his/her Project Report has been accepted by the Board of Examination and passing the VIVA VOCE.

4.4 Guidelines of Project Report

The Project Report will be rejected, if the following guidelines are not followed strictly: The Project Work should be done personally by the student under the guidance of the project guide and in conformity with the approved Project Proposal. A certificate from the Guide should also be enclosed in the Project Report as provided in the Format for Project Report. The Project Report should be in the Format prescribed for Project Report (See next section). The Collection of Data, Analysis of Data and application of techniques for the Formulation of recommendation should be clearly described in the Report. All steps in the analysis of the relevant theory shall be presented in the Report. While formulating the Recommendation the expected costs and benefits, the advantages and limitations of the recommendations should be clearly discussed. The suggested scheme for implementation of the recommendations should be clearly and logically laid out with details of steps involved, time schedule of implementation, monitoring, precautions to be observed etc. A separate Synopsis of about six pages has also to be submitted along with the Project Report. The student should submit three hard bound copies of the Project Report (along with the synopsis) and two number CDs (soft copy). The copies of the Project Report will not be returned to the student.

4.5 Publishing Rights.

a) The Project Report shall not be published before the decision of the Board of Examinations of its acceptance or otherwise. b) The Institution will have right to use the Project Report in any manner that may be deemed as expedient. c) In case, the author wishes to publish the Report, due acknowledgment to the Institution that it was a Project Report prepared for the Post Graduate Examination (M. Sc in Industrial Engineering & Management) of the Institution has to be made by him/her.

4.6 Format of the Project Report

The format to be followed for the Report is as follows: A. PAPER The Report shall be typed on white paper, A4 size. B. The Project Report i) The Project Work should be done personally by the student under the guidance of Approved Project Guide. A certificate from the Guide should also be submitted in the form specified in the Format.

The project work is a test of the ability of the student for data collection, analysis of Data, Formulation of Recommendation and for suggesting a viable scheme for implementation of his/her recommendation. The Project Report should demonstrate these abilities. The data should be collected either by own observation and measurements or gathered from generally accepted valid first sources like Balance Sheet, Control figures used by the Company, Performance Reports form Production, Sale Department, etc. if General Data is industry wise or national bases are used. The sources shall be quoted and should be generally accepted ones like industry Publication, Government Statistics etc. All the steps in the analysis of the relevant theory shall be indicated in the Report while formulating the Recommendations, the expected costs and benefits, the advantages and disadvantages of the recommendations etc. shall be clearly discussed. The suggested scheme for implementation of the recommendations should be clearly and logically laid out with all details of the steps involved, and time schedule for implementing the steps, precautions to be observed, monitoring etc. iii) A synopsis has also to be submitted along with the Project Report. iv) The Project Report should be submitted in the prescribed format which is given later. C. Examination of the Project Report The Examiner may report the result as a. Accepted b. Suggest revision, Additions, Modification as necessary or c. Rejected ii) When the Examiner requires revisions, additions, modifications, the same will be conveyed to the student who will have to comply with the requirements. iii) If satisfactorily done the Examiner may recommend acceptance or modification or he may recommend rejection. iv) In case of rejection the student may opt for reference to a Second Examiner with a fresh payment of the stipulated Examination Fee. If the Second Examiner also agrees with the first examiner, the Report will be finally rejected. If the two examiners differ, then the case will be referred to the Board of Examination whose decision will be final. v) If the report is finally rejected, the student will have to undertake a fresh project and follow the same procedure as for his/her project, beginning with making a Proposal for Project Work. D. Project Report Specifications The format to be followed for submission of the Report is as follows: i) Paper The report shall be printed on A4 size white paper, (Three copies to be submitted) ii) Printing The printing shall be in Arial 12 font, double spaced on one side of the paper only, in black colour. iii) Margin The typed sheet shall have the margins: Left 35 mm, Right 20 mm, Bottom 20 mm.
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Binding The report shall be rexin bound, in black color. v) Lettering The lettering shall be inscribed, on the front cover. vi) Front Cover The front cover shall contain the following details : Top: The title in capitals of 6 mm size letters, properly centered. Centre: Full name of the candidate in block capitals of 3 mm size letters, properly centered. Bottom: Name of the Institution, year of submission - all in block capitals of 3 mm size letters in separate lines with spacing and properly centered. (This is standard format) vii) Blank Sheet At the beginning and the end of the report two white blank sheets of paper shall be provided. viii) Title Sheet The title sheet shall be the first typed sheet and shall follow immediately the blank sheet. ix) Certificate from the guide The Performa of certificate will be as follows:This is to certify that the project work titled............ (Title) is a bonafide work carried out by.................................. (Name of the student and membership no.) a student for the Post Graduation Examination (M.Sc. in Industrial Engineering & Management)of Indian Institution of Industrial Engineering under my guidance and direction. Signature of Guide: Name: Designation: Address: Membership No. (In case of corporate members of the Institution): Date :.. Place :. (This is a standard format) x) Abstract Every report shall have an abstract following the title sheet. The abstract shall lead the reader by highlighting the important features of the material contained in the individual chapters. The abstract shall not exceed 500 words. xi) Contents The contents shall follow the abstract indicating the title of Chapters, Section and Sub-Sections etc. using the decimal notation with corresponding page numbers against them. xii) List of tables The contents shall be followed by a List of Tables indicating the Table number, Table title and the corresponding page number. The Table number shall be in decimal notation indicating the Chapter number and the Table number in that Chapter. Any reference within the text shall be given by quoting the relevant number, e.g. Table 2.2.
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xiii) List of figures The List of Figures shall follow List of Tables indicating the Figure numbers, Figure titles and the corresponding page numbers. The Figure shall be in decimal notation indicating the Chapter number and the figure number in that Chapter. For e.g. 6.4 refers to Fig.4 in Chapter 6. Any reference within the text shall be given by quoting the relevant number.( e.g. Fig. 6.4.) xiv) Nomenclature The Nomenclature follows the List of Figures and contains the list of symbols used. They shall be arranged alphabetically in order of Latin letters, Greek letters, superscripts and subscripts. As far as possible generally accepted symbols shall be used. Symbols not available in typewriters shall be written in permanent black ink. xv) Page numbering For items (8) to (14) the page number shall be in small Roman at 15 mm from the bottom of the page centrally located. Page numbers in Arabic numerals shall start with 2 on the second page of the introduction chapter. There shall be no numbering of pages on which new chapters begin. The number shall be at 15 mm from the top, centrally located. All pages including those containing Figures and Tables must have page numbers. xvi) Chapter numbering The Chapter shall be numbered in Arabic numerals, Section and sub-section of any chapter shall be in decimal notation. All chapters shall begin on a new page. The titles for chapters, sections, and sub-sections shall be in block capitals. The chapter number and title shall be properly centered at the top of the page and have three spaces between them. The Chapter will be constructed as Follows. xvii) Introduction to the project The first chapter will be introductory Chapter. This chapter shall highlight the importance of the investigation and also define the topic and scope of the work envisaged. A typical format for the first three chapters are shown later in the Standard Format for Report Preparation. xviii) Review of Literature This shall form Chapter 4. It shall present a critical appraisal of the previous work done on the topic. The extent of emphasis on this chapter shall depend on nature of Investigation. xix) Work Done The work carried out by the student shall be presented in one or more chapters depending on the nature of Investigation. A typical format will be a chapter each on Data Collection Analysis of Data and Formation of Recommendation. Typical format of these chapters has been shown later in the specimen format for Report Preparation. Each chapter may have several sections and sub-sections with suitable titles. Important and short derivations, and representative data in tables and Figures, shall be presented in these chapters. Information such as lengthy derivations, voluminous tables and large number of figures shall be presented in the Appendix.
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xx) Concluding chapters Discussion and Conclusion This chapter should include a thorough evaluation of the investigation carried out and shall clearly bring out the contribution. The discussion shall logically lead to certain conclusions and inferences. A suggested scheme of implementation should also be included. Precautions necessary while implementation should also be given. Concluding Remarks This may also include limitations of the present study and scope for further work. xxi) Appendices Appendices shall follow item (21) and will be numbered in Roman capitals. The appendices shall normally contain detailed or lengthy derivations, sample calculations, voluminous, large figures and calculations. xxii) References Bibliography shall follow the last chapter. It shall give a list of works (papers, books, etc.) referred to in the body of the text and they shall be arranged in the order they are cited in the text. The numbering shall be in an Arabic numeral indicated as superscript along with the authors name in the text. Any paper information shall contain the names of the authors, the title of the journal, the volume number underscored, the page number and the year of publication in parenthesis. In case of references from journals and books in languages other than English the titles of the journals or books should be transliterated into English and not translated. For any book of the publisher, the edition, and year of publication in the parenthesis. For papers and books with joint authorship, the name of all the authors shall be reproduced in the same order. The authors name shall begin with the name followed by initials. For example: Journal Journal Vyas A.L; Fuzzy Logic A New Vista for Industrial Engineering, S. & Industrial Engineering News, Vol.2(2) (1995) pp. 1-15. Books Hedge B.K., Copen M.R; Production Management Text and Cases, Prentice Hall of India, New Delhi (1972) pp. 101-105. xxiii) Acknowledgements Acknowledgements shall follow (22) on a separate sheet. Acknowledgement shall indicate the extent to which assistance has been received by the student in his/her work from various sources. The student should sign on this page. xxiv) Synopsis (This should be separate from the Report) Student to submit a new Synopsis based on the work-done. Synopsis has to be typed in loose sheets, stapled and submitted along with the project report. This should give information about the project in a nutshell and should not exceed seven pages.
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Four copies of the project report as well as of the synopsis are to be prepared and 3 copies of each are to be submitted to the Institution. The student will hand over one of each to the Guide and retain one copy of each for himself/herself. xxv) An illustrative format follows Illustrative Specimen format a) Title page (use standard format) b) Certificate from guide (use standard format) c) Abstract d) Contents e) List of tables f) List of figures Chapter 1. 1.1 1.2 1.3 1.4 Chapter 2. 2.1 2.2 2.2.1 2.2.2 2.2.3 2.2.4 2.3 2.4 2.5 Chapter 3. 3.1 3.2 3.3 3.3.1. 3.3.2. 3.3.3. 3.4 Chapter 4. 4.1 4.2 PREAMBLE Introduction Problem on hand Importance of the problem Scope of the project DETAILS OF THE ORGANIZATION Introduction The organization Products Processes Facilities Organization structure Organizational business profile Other relevant information Conclusion THE PROBLEM ON HAND Introduction Description of the problem Details of problem Historical perspective Cause and effect relationships Criticality of the problem Conclusion RELEVANT LITERATURE REVIEW INTRODUCTION (Presentation of material collected through review of relevant quoting the sources of each material) -- Say up to section 4.6 Conclusion DATA COLLECTION AND ANALYSIS The type of data needed The sources for the collection of data The details of the data collected Processing of the data for analysis Conclusion
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4.7 Chapter 5. 5.1 5.2 5.3 5.4 5.5

Chapter 6. 6.1

ANALYSIS OF DATA Choice of Techniques Brief description of the choice of the techniques utilized and the justification for their use. 6.2 Devote one Section each to one analysissay upto section 6.9. The analysis carried out and technique utilized (give suitable Headings. All the steps in the analysis of the Data and the relevant theory have to be shown) 6.10 Consolidated Results Give a consolidated representation of result of the analysis using necessary number of sections and headings. ....say upto section 6.14 6.15 General Observations Chapter 7. RECOMMENDATIONS 7.1 Brief description of Recommendations 7.2 Details of each recommendation, discussion of its technical suitability, economic justification and feasibility of implementation. (Devote one Section to each recommendation and give suitable headings. Say upto section 7.9 7.10 Suggested Scheme of Implementation, precautions and monitoring systems. (Devote one section to each recommendation and give suitable headings) Chapter 8. 8.1 8.2 8.3 8.4 8.5 8.6 8.7 Chapter 9. 9.1 9.2 9.3 9.4 DISCUSSION OF THE RESULTS Introduction Overall results of the project Overall expected benefits Overall expected time, coast and efforts Suggested scheme of implementation Precautions Conclusion CONCLUDING REMARKS Summary Gains of the study Limitations of the study Scope for further work


E. Contact Programmes Contact Programmes will be conducted on Saturdays and Sundays from 8 am to 5 pm at specified venue. Else study material will be hosted on IIIE / YCMOU website. F. Examinations For every Examination, student has to apply on the specified format (Available on web site).

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Time limit for Application for Examination The examinations are held twice in a year in February and September. Students submit their Exam Application Form for a) February Examination - 1st November b) September Examination - 1st July. Examination Form will be available at IIIE / YCMOU web site. Examination Form Examination Form has to be submitted as per scheduled of Examination. Exam Centre and Time The examination will be conducted at specified venues as per promulgated schedule. Observation of discipline by student members Student Members are bound and shall observe the provisions of the Memorandum of Association and Rules & Regulations of the Institution. Use of Unfair means Students found using unfair means at or during the examination, are liable for disciplinary action in the following manner : The students are liable to be expelled from the Examination Hall instantly. The results of the students would be treated as cancelled. They will not be permitted to appear for the subsequent examination (s) as may be decided by the Board of Examination (BOE) The maximum penalty in such cases, depending upon the gravity of the offence, will result in debarring the student permanently from appearing for examinations by cancelling his student Membership. The BOE reserves the right to report the students indulgence in unfair means to his employer and government agencies as deemed fit.

ii) iii)



The decision of the BOE on any matter pertaining to the use of unfair means by students at or in connection with the Examinations shall be final. vi) Results of Examination Results will be declared on IIIE web site on 1st May for February examination and for September examination, on 1st November. Individual mark sheet per semester will be issued. A consolidated mark sheet will be issued for all the subjects of the examination and marks obtained will be issued only to the students passing all the examinations completely. vii) Verification of marks If a student wishes that the marks obtained by him/her in any paper should be verified. He/she should apply within Ten Days from the date of issue intimation of the results with a fee of Rs.300/- per paper. viii) Award of Class Pass in any subject / Lab requires a minimum 50% marks. First class: 60% aggregate or more; First class with distinction: 75% aggregate a more.
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Lab classes to be done at IIIE approved Colleges and examination will be conducted by Examiners appointed by IIIE. Final examination will consist of a) written exam for 60 marks and b) continuous assessment (CA)for 40 marks ix) Automatic Termination of Student Membership The membership of a student will stand automatically terminated if the subscription dues are not paid before the end of the financial year. A student member is expected to complete this programme within a maximum period of SEVEN years. Student Membership shall stand automatically terminated, if a student member has not passed the Semester I within 1 years of his/her enrollment. Semester II Examination within 2 years of his/her enrollment or within 1 year of his/her passing the Semester-I. Semester - III within 2 years of his/her enrollment or within 1 year of his/her passing the Semester-II and Semester IV within 4 years for his/her enrollment or within 3 years of his/her passing the Semester-III. Rs.


Re-enrollment A student member seeking re-enrollment has to pay re- enrollment fee of 2000/- No person shall be re-admitted as Student Member for a Second Time.


Communication to student members through Notification in the Industrial Engineering Journal / Industrial Engineering News or Institution web site or YCMOU website. Announcements, notifications, etc. published in any issue of Industrial Engineering Journal, the official Journal of the institution or the Institution web site will be deemed as individual intimation to all students and members concerned.


Institutions Rights to make changes in requirements etc. The Institution reserves the right to make changes from time to time in requirements for admission to Examination, the scheme, the syllabus and the standard of passing of the examination, the examination fees and such other matters related to examination.

xiii) Disputes All disputes are subjected to Mumbai jurisdiction only.

G. Certification
Post Graduate Degree Certificate will be issued by YCMOU, on successful completion of M.Sc.

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Paper-1 : ADVANCED PRODUCTION PLANNING AND CONTROL SN Code : 01-S17011 Unit:-1 Production Planning Introduction, Production Planning and Production Control, Functions and Objectives of production planning control, Production procedure, Information Requirement of PPC, manufacturing Methods and PPC, Product Life Cycle, Product design, Demand ForecastingLong Term, short term forecasting, Time series analysis, least square method, exponential smoothing method, Moving Average forecasting. Unit:-2 Capacity and Process Planning Introduction, Measurement and measures of capacity, factors influencing effective capacity, factors favouring over capacity and under capacity, aggregate planning, liner programming approach to aggregate planning, Master production Schedule, Process Planning Machine, Manpower Planning, line balancing. Make or Buy Decisions- Factors influencing make or buy decisions, Functional aspects of make or buy decision. Unit:-3 Inventory Control Introduction, Types of inventories, reasons for keeping inventories, inventory control, benefits of inventory control, cost associated with inventory, inventory cost relationships, safety stock, inventory models, deterministic and stochastic models, inventory control system, selective control of inventory. Unit:-4 MRP Introduction, Objectives of MRP, MRP-I System, MRP-II system, Implementation and evaluation of MRP, Management information from MRP, Lot sizing consideration. Unit:-5 Advanced Manufacturing Technologies Introduction, growth of technology, JIT, KANBAN, Lean manufacturing, agile manufacturing, CAD, CAM, and Computer aided process planning, Computer integrated manufacturing. Suggested Readings 1. Vollmann Thomas E, Bery William L, Why bark D Clay, Manufacturing Planning and Control Systems Galgotia Publications, New Delhi (2002). 2. Buffa, Modern Production/operations Management, Wiley Eastern, New York (1999). 3. Muhlemann Alan, Oakland John and Lockyer Keith, Production and Operations Management, Macmillan India Publications Ltd. (2001). 4. Panneer Selvan R,Production and Operation Management, Prentice Hall India, New Delhi (2002). 5. Aswathappa K and Bhat K Shridhara, Production and Operations Management, Himalaya Publishing House, Mumbai (2002).

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Paper-2 : PROJECT MANAGEMENT SN Code : 02-S17012 SECTION A Unit:-1 Unit:-2 Project Management Concepts : Characteristics of a project Need for project management. Roles of project managers. Project Organizational structures and Behaviors : Organisation for projects, Roles and responsibilities of project team members and team leader, Different types of teams, Identify leadership styles of project managers, Tedmiques used to manage groups and individuals, Identify sources of diversity, either corpora~ or ethnic, that impact project team effectiveness. Project Planning : Statement of work (SOW) and overall project goals, Work breakdown structure (WBS), Preparation of Task-Flow network, CPM-PERT, Gantt chart. Schedule the completion of all work elements, Planning project communication, Quality Planning. Cost Estimating and Budgeting : Preparing cost estimates, budgets and expenditures, Effort and Tune estimation, Developing cost summaries for tracking project expenditures, Developing cost forecasts to proactively control future planned expenditures. Resource Allocation : Identifying resource requirement, Scheduling resources, Analyze optimal labour utilization for cost effectiveness and schedule efficiency. SECTION B Unit:-6 Project Performance Measurement and Control : Concept of earned value performance measU11!meI\t, Use of Project Management Information Systems (PMIS) to monitor, evaluate, and control planned cost and schedule performance, Conducting periodic project performance evaluation audits. Unit VB: Project Evaluation and Termination - Analyzing project performances versus cost and schedule constraints, Identify causes associated with project success and failure. Ways in which a project can be terminated upon completion. Contracting For Project Manages : Define contract administration and its role in project management, .Project Procurement cycle, Contract Administration policies and procedures, Select contract types for various situations. Contract Proposal Development, Contract Terms & Conditions, Contract Negotiation. Risk Management Process : Analyze the risk management process cycle within a company, Defend the role of risk management in overall project management, Identify risk management activities throughout the project life cycle, Identify the risk management process. Introduction to Project Management Software and Case Studies : Introduction to MS- Project software, Study of Recent Case-Studies in project management.







Suggested Readings:
1. Project Management, A Managerial Approach. Meredith and Mantel. John WIley and Sons, Fifth Edition, 2003. Course Text. 2. The New Project Management, J. Davidson Frame, Jasser-Bass, 1994 3. Project Management, Harold Kerzner, Van Nostrand Reinhold, 1979. 4. Successful Project Management, Milton D. Rosenau. Lifelong Learning. 1981. 5. The Implementation of Project Management, Project ~ Institute, Addison-Wes1ey, 1982.

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Paper-3 : MARKETING MANAGEMENT SN Code : 03-S17013 Module-1 Marketing function and its role marketing concepts marketing environment marketing strategy types of marketing organizations. Module-2 Market research functions of market research department demand forecasting different methods and their applications conducting market research consumer behavior the Indian consumer. Module-3 Market segmentation market targeting market positioning developing new productions product life cycle product portfolio management brand management and brand equity. Module-4 Pricing of products and services pricing methods product distribution logisitics wholesaling and retailing communication management in marketing marketing ethics. Module-5 Promotion promotion methods promotion mix personal selling and direct selling CRM International marketing, rural marketing and service marketing. Suggested Readings
1. 2. 3. 4. 5. 6. 7.

Koshy and Jha (Pearson) Marketing Management Ramaswamy and Namakumari (Mac Millan) Marketing Management Arunkumar and Meenakshi (Vikas Publishers) Marketing Management Palmer (Oxford Publishers) Marketing Management Rajan Saxena (TMH) Marketing Management Lal, Quelch, Kasturi Rangan (TMH) Marketing Management DebRaj Dutta (Vrinda Publishers)
Marketing Management Kotler, Keller,

Paper-4 : RESEARCH METHODOLOGY SN Code : 04-S17014

Unit:-1 Unit:-2

Introduction : Meaning, objectives and types of research, research problem, research process, meaning, features, types, basic principles of Research Design, Sampling Design, Measurement & scaling techniques : Steps in sample Design, Characteristics of a good sample Design, Probability & Non Probability sampling, Errors in measurement, Test of sound measurement, Scaling and scale construction technique. Methods of data collection - Primary data : questionnaire and interviews; Collection of secondary data; Use of computer and Information technology in data collection, Survey Errors, Data coding; Editing and Tabulation. Analysis of data : Hypothesis testing, statistics in testing of hypothesis, Chi S-square, Analysis of Variance; multivariable analysis. Interpretation of data : Report writing, Layout of a research report, computer application in preparation and presentation of research reports. Zikmund : Business Research Methods, (Thomson Learning Books) Marketing Research, G C Beri third edition (McGraw Hill) Dwivedi Research Methods in Behaviourial Science (Macmillan) Bennet, Roger : Management Research, ILO, 1993 Salkind, Neil J. : Exploring Research, (Prentice Hall, 1997)


Unit:-4 Unit:-5

Suggested Readings:
1. 2. 3. 4. 5.

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Paper-5 : INDUSTRIAL ENGINEERING LABORATORY (PROJECT) SN Code : 05-S17015 Experiments to demonstrate topics in work study and Quality Control. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Preparation of operation process chart Preparation two- handed process chart Preparation of multiple activity chart Demonstration of work sampling Experiment to demonstrate methods improvement Experiment to draw learning curve Demonstration of central limit theorem Drawing control chart for variables Drawing control charts for demerits Drawing O-C curve Experiment to demonstrate finished product inspection Experiment to demonstrate control chart for fraction defectives

(A student should perform at least 10 experiments from the above list)

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Paper-1 : ERGONOMICS SN Code : 06-S17021

Unit:-1 Man - Human Factors in a Production System

Introduction, history of development, Characteristic features of man-machine system and its components, human performance and performance reliability; Human Sensory motor systems, stimulus dimensions, human information processing, noise and theory of signal detection (TSD)

Unit:-2 Design of work place and work components;

Introduction, principals in application, design of work surfaces. Applied anthropometry types, use and seat design, Human body and anthropometric data

Unit:-3 Design of Controls & Displays

Introduction , design of controls and equipment using anthropometric data - Design of displays and controls - work place design - design of visual displays - product design, visual displays for static information, visual displays for dynamic information, auditory, tactual and olfactory displays and controls.

Unit:-4 Environmental Factors

Introduction, Illumination -design of lighting system - sound measurement - acoustics and noise reduction -effect of temperature, humidity and vibration on performance during working. Unit:-5 Physiological Functions Introduction, measure of physiological functions, introduction to structure of the body features of the human body, stress and strain, metabolism, workload and energy consumption ,biomechanics, types of movements of body members, strength and endurance, speed of movements, NIOSH lifting equation, lifting index, maximum acceptable weights and forces, distal upper extremities risk, Strain Index, RULA, REBA, and Office Ergonomics ,measurement of energy expenditure - respiration, pulse rate and blood pressure during work Evaluation of physical work capacity. Suggested Readings 1. Human Factors Engineering by M S Sanders and McCormick, TMH 2. Handbook of Human Factors and Ergonomics by G. Salvendy, John Wiley & Sons 3. Ergonomics How to design for ease and efficiency by KHE Kroemer, Prentice Hall Englewood Cliffs. 4. Indian AdaptationIntroduction To Work-study ILO,Geneva,Oxford & IBH Pub. Co. Pvt. Ltd. 5. Ergonomics at Work by Murrell 6. Ergonomics & Value Engg. (T & P)


Unit:-1 Basic concept of Reliability

Introduction, Fundamentals of Probability, Probability & Reliability, Definition of Reliability & Reliability functions.

Unit:-2 Failure Data Analysis

Introduction, Failure data, Bath tub curve, Mean time to failure (MTTF), Mean time between failure (MTBF), Failure mode effect & criticality analysis (FMECA). Hazard Models-Weibull model, Important distributions, Theorems concerning expectation & variance. - 22 -

Unit:-3 System Reliability

Introduction, System with component in series, System with parallel components, System with mixed configurations & Methods of solving complex systems, k-out-of-m systems.

Unit:-4 Reliability Improvement

Introduction, Redundancy, Element redundancy, Unit redundancy, Standby redundancy & Reliability-Cost-Trade-off. Reliability allocation-Introduction, Reliability allocation for a series system.

Unit:-5 Maintainability & Availability

Introduction, Definitions- Maintainability & Availability, System downtime, Reliability & Maintainability Trade-Off, Instantaneous Repair Rate, Mean time to repair (MTTR), Reliability & Availability functions. Suggested Readings 1. Reliability Engineering 3rd Edition : L. S. Srinath, East-West Press Pvt. Ltd. (EWP) 2. Introduction to Reliability in Design: Charles O. Smith, McGraw- Hill Kogakusha, Ltd. 3. Reliability Engineering: E. Balagurusamy, Tata McGraw-Hill Publishing Co. Ltd. 4. Reliability of Engineering Systems: I. Ryabinin, Mir Publication, Moscow. Paper-3 : WORLD CLASS MANUFACTURING SN Code : 08-S17023

Unit:-1 Economic liberalization and its impact :- necessity of world class production, challenges to
Indian manufacturers, Product development process, technology, suppliers, process mapping, knowledge management.

Unit:-2 JIT total quality strategies for manufacturing success : TQM ,Six Sigma quality , WCM model
Technological innovation, Innovative designs.

Unit:-3 Technological innovation in

manufacturing computer integrated JIT manufacturing systems : flexible manufacturing systems, cellular Manufacturers Resources Planning (MRP II).

manufacturing manufacturing,

Unit:-4 Automated factories, intelligent manufacturing systems, agile manufacturing, quick response
manufacturing, rapid prototyping, concurrent engineering, and Tomorrows factories.

Unit:-5 Factory of the future automated systems, human factors in automated systems,
optimized production technology, simulation of production systems, Modeling, optimizing, simulation of manufacturing systems.

Suggested Readings World class New Product Development-Dan Dimanescu, Kemp DwengerAmerican Management Association. 2. M R P George W Possel, Orliky Mcgraw Hill International 3. World Class Manufacturing-Strategic Perspective - B.S.Sahay, KBC Saxena, Ashish Kumar (Mac Milan) 4. Making Common Sense Common Practice Models for manufacturing excellence Ron Moore (Butter worth Heinmann) 5. The Toyota Way - Jeffrey K.Liker (Tata McGraw Hill) 6. Operations Management for Competitive Advantage Chase 7. Making Common Sense Common Practice Moore 8. Managing Technology & Innovation for Competitive Advantage Narayanan 9. Just In Time Manufacturing M.G.Korgaonkar 10. Machine That Changed The World Womack - 23 -

Paper-4 : SOFTWARE ENGINEERING SN Code : 09-S17024 Unit:-1 System Concepts : System Characteristics, Software Development Life Cycle (SDLC), Role of System Analyst, Characteristic of System Analyst, Introduction to Software development models. Software Requirements : Software Requirements Fundamentals, Requirements gathering, Requirements analysis, use of tools like DFD, Data Dictionary, Decision Trees, Structured English, Decision Tables Introduction to Feasibility Study and Cost/Benefit Analysis, Preparing Software Requirements Specification. Software Design : Software Design Fundamentals- understanding of the role and scope of software design, general software design concepts, the context of software design, the software design process; Key Issues in Software Design - concurrency, control and handling of events, distribution of components, error and exception handling and fault tolerance, interaction and presentation, Audit Control, Acceptance criteria, software design quality. Software Construction : Software construction fundamentals - minimizing complexity, anticipating change, and constructing for verification, coding standards. Software Testing : Software testing fundamentals-Testing-related terminology like Errors, Bugs, Defect, Debugging, Verification & Validation, Black-box & White-box testing etc, Objectives of the testing, Test techniques, Testing types, Defect Analysis and Defect reports, Overview of Testing Tool.



Unit:-4 Unit:-5

Unit:-6 Software Maintenance : Software maintenance fundamentals- definitions and terminology, the nature of maintenance, the need for maintenance, Maintenance processes and maintenance activities. Unit:-7 Software Configuration Management (SCM) : Software configuration identification identification of items to be controlled, establishing identification schemes for the items and their versions, and establishing the tools and techniques to be used, Management of changes during the software life cycle- requesting, evaluating, and approving software changes, implementing software changes. Unit:-8 Software Quality : Software quality fundamentals- software engineering culture and ethics, the value and costs of quality, models and quality characteristics, and quality improvement, Software quality management processes- Software quality control, software quality assurance, Verification & Validation, reviews and audits, Introduction to CMM levels. Unit:-9 Software Project Management - Managing People, Problems & Process, Basic concepts of Measures, Metrics and Indicators, Project Scheduling & Tracking, Introduction to MS-Project. Unit:-10 New Trends - Basic concepts of Software reusability, Software Reengineering, Reverse Engineering & Forward Engineering, CASE tools.

Suggested Readings
1. Software Engineering - A Practitioners Approach by Roget Pressman 2. System Analysis and Design by Elias Awad 3. Software Engineering (7th Edition) (International Computer Science Series) by Ian Sommerville

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Paper5 : SOFTWARE LABORATORY SN Code : 10-S17025 Familiarization and hands on -experience with: OR packages Simulation packages Project management software Statistical analysis packages

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Paper-1 : SYSTEMS ANALYSIS AND SIMULATIONS SN Code : 11-S17031 Module-1 System - elements entities attributes variables - system parameters and system terminology system concept in industrial and business undertakings. Module-2 System modeling system analysis modeling of manufacturing, service and social systems. Module-3 Simulation concepts history, generation of random numbers different methods random variates. Module-4 Logic flow diagram, input data, simulation methods starting condition, typical condition analysis of results of discrete event simulation. Module-5 Simulation of queueing system, manufacturing system, maintenance system etc. simulation languages simulation software their features and application. Suggested Readings 1. Discrete event system simulation Jerry banks (Prentice Hall) 2. Systems analysis and design David J Theruf (CBS Publishers and Distributors) 3. System simulation Gordon Geoffrey (PHI) 4. System analysis and design Kendall & Kendall (PHI) 5. System analysis and design methods Whitten & Bentley Paper-2 : ENTERPRISE RESOURCE PLANNING SN Code : 12-S17032

Unit:-1 Introduction to ERP Concepts : Enterprise System, Resource Planning, Enterprise Potential, Total
Enterprise Solution, ERP-II. History & Evolution of ERP, Benefits of ERP, Critical Success Factors for ERP.

Unit:-2 ERP Life Cycle : ERP Project, Stages of Project Life Cycle, System Requirements for ERP
Implementation, Pre-Implementation, Implementation And Post-Implementation, ERP Product Life Cycle, Risks in ERP / SAP Implementation.

Unit:-3 ERP Architecture : Client Server, Distributed, Web Enabled. Unit:-4 Product Selection : ERP Market, Market share of various Companies: Oracle E-Business Suite, SAP
R/3, PeopleSoft, BaaN, JD Edwards One World and IFS, Vendor Comparison, Market Analysis, ERP Packages for SME.

Unit:-5 Estimation Procedures : System Evaluation, RFI, FRS, RFP, Evaluation Components, Build / Buy

Unit:-6 ERP and BPR : Reengineering concept, BPR Steps, ERP / BPR Relationship. Unit:-7 Project Management : Scope, Skill-sets, Teams, Leaders, Consultants, Vendors etc, Change
Management in ERP, Need / Value / Strategy / Layers / Standards of System Integration.

Unit:-8 ERP Modules : Finance (FICO), Sales and Distribution (S&D), HRM, CRM and ABAP.
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Unit:-9 ERP Market : Reasons for high demand of ERP, Emerging Standards, Managing Change in ERP;
Role of ERP in Industries like: Automotive, Process, Capital Goods, Project Engineering and Pharmaceuticals, Best Business Practices.

Unit:-10 ERP Cases : TISCO, Mahindra & Mahindra, HLL, L & T, Escorts, Electrolux, BPCL. Suggested Readings
1. Textbook of Enterprise Resource Planning: Jaiswal / Vanapalli, McMillan 2. Concepts in Enterprise Resource Planning by Joseph Brady, Ellen Monk, and Bret Wagner 3. From Underdogs to Tigers: The Rise and Growth of the Software Industry in Brazil, China, India, Ireland, and Israel by Ashish Arora and Alfonso Gambardella 4. Reengineering The Corporation: Michael Hammer and James Chambay, 1997 Paper-3 : SERVICE MARKETING SN Code : 13-S17033 Unit:-1 Services: Characteristics and Nature Nature & definition of services, characteristics of services, service sector, growth of services in India, trends in services marketing. Marketing Mix Elements for Services Inadequacy of 4 Ps, product, price, service promotion, service distribution, participants, service personnel, physical evidence, servicescape. Service Customer Behavior Service decision process, customer as a decision maker Demand and Supply Management Service capacity, demand and capacity management, strategies to deal capacity demand imbalance Service Quality, Measurement & Control Quality in services, measuring service quality, SERVQUAL, customer satisfaction index, Customer Relationships Service strategies, relationships in services, CRM, service recovery and empowerment Services Marketing by Harsh Verma Publisher: Pearson Education. Services Marketing by Govind Apte Publisher: Oxford university Press. Services Marketing by S M Jha Publisher Himalaya Publishing Company. Services Marketing - Integrating Customer Focus across the Firm by Valarie A. Zeithaml Publisher: McGraw Hill. Paper 4 : Security Analysis and Portfolio Management SN Code : 14-S17034 Unit I: Investment Basics - Definition, Investor life cycle and investment goals, Investment options available and their comparison, Portfolio management process, Measures of return and risk historical rates calculation, Expected rates, required rate of return, risk free rate of return, Markowitz portfolio theory - Risk and return for one security, two security and portfolio. Efficient frontier, Investor utility. Unit II: Capital Market Theory & Efficient capital markets Background & Need, EMH forms, tests and results, Implications of efficient capital markets; Dow Theory, Random walk Hypothesis, Indian Markets and Efficiency, risk free asset, the market portfolio; capital asset pricing Model, systematic and unsystematic risk, CML, SML; Arbitrage pricing theory empirical test of APT. - 27 -



Unit:-4 Unit:-5

Suggested Readings
1. 2. 3. 4.

Unit III: Fundamental analysis - Concept, process, Economy analysis, sector analysis, company analysis; Individual stock and bond analysis information sources, Tools and techniques of fundamental analysis, business cycle and industry analysis. Analysis of growth companies. Unit IV: Technical Analysis Meaning, Assumptions, advantages and challenges; Technical Indicators, rules of trading & difference between technical & Fundamental analysis, Tools and techniques for Technical analysis Dow Theory, charting, Moving averages, Turning Points, trend lines, Oscillators & Elliot Wave Theory. Unit V: Evaluation of Portfolio performance - Concept, Measures available Treyner, Sharpe, Jensen, performance attribution analysis, Measuring market timing skills, Evaluation of Bond portfolio performance, Strategies of great masters.

Suggested Readings
5. Investment Analysis and Portfolio Management by Prasanna Chandra, Tata McGraw Hill Publishers 1/E, 2002 6. Security Analysis and Portfolio Management, V.A.Avadhani,2007, Himalaya Publishing House 7. Investment Science, David G.Luenberger, Oxford Univeristy Press. 8. Financial Management, R.P.Rustagi, Galgotia Publication House. 9. Investment William Sharpe (PHI)

Project work Stage 1

SN Code : 15-S17035

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Paper-1 : ORGANISATIONAL BEHAVIOUR SN Code : 16-S17041 SECTION A Unit:-1 Organizational Behaviour : The nature of organisations: Why do organisations exist? Components of organisations; Organisations as open systems, Managers in organisations, Productivity and managerial performance, Value-added managers, the manager's challenge, Organisational behaviour and the new workplace, Managing the globalisation of work, Managing human rights in the workplace, Managing developments in information technologies, Managing organisational transitions, Managing new forms of Organisation. Unit:-2 Foundations of Individual Behaviour : biographical characteristics, ability, and learning. Unit:-3 Perception : Introduction. Halo effect. Stereotyping. pigeonholing and compartmentalisation; Self-fulfilling prophecy; Perceptual mythology; other influences on perception. Unit:-4 Attitudes and values : Attitudes, Components of attitudes, Attitudes and behaviour, Attitudes and cognitive consistency, Job satisfaction as an attitude; development Values, Sources and types of values, Patterns and trends in values, Managing values and attitudes. Unit:-5 Motivation : Concepts, Theories of Maslow, Helzberg. McClelland, Porter &Lawler Model, Application of Motivation concept, Individual motivation and motivation in the organization, Cultural Differences in Motivation. Intrinsic and Extrinsic Motivation, Social Motivation. Motivation and Health. Role of motivation in human behaviour. SECTION B Unit:-6 Foundations of group behaviour : The nature of groups: groups and teams, informal and formal groups, purpose of teams, Teams and team building: selecting team members, team roles, stages in team development, team building, team identity, team loyalty, commitment to shared beliefs, multidisciplinary teams, Team Dynamics: group norms, decision-making behaviour, dysfunctional teams, Cohesiveness. Unit:-7 Conflict : Substantive and emotional conflicts, Levels of conflict, Sources of conflict in organisations, Symptoms of conflict, Causes of conflict, Strategies for the management of conflict. Unit:-8 Organizational Change : Nature, levels and dilemmas of change, Pressures for change. The Domino effect, Responses to change, Force field analysis, Change process, Resistance to change, Dynamics of change. Unit:-9 Organizational Development : Goals of organisational development: Principles underlying organisational development, Ethical aspects of organisational development, The process of organisational development: Action research and organisational development, Organisational development interventions: Organisation-wide interventions, Smaller group and inter-group interventions, Individual interventions. Unit:-10 OD Techniques : Traditional: Grid Training. Survey Method; Modern: Process Consultation Method, Third Party, Team Building, Transactional Analysis. Learning and Teaching Strategy Although the 'lecture' will provide a formal framework for each topic area, debate, discussion and participation shall be encouraged together with case study work and group activities.

Suggested Readings
1. Organisation

Behaviour, Luthans 8th Tata McGraw Hill 2. 0rganisation Behaviour, Robbins, 9th Pearsan Education Asia 3. Principal of Organizational Behaviour 4th Ed.By R. Fincham-Oxford

Project work Stage 2

SN Code : 17- S17042

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