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Chagrin Falls, OH 44022 440-247-9137 CAREER PROFILE Senior Administrator multi-business unit management professional with over 18 years of experience in developing and implementing strategic plans for medium sized behavioral health care organizations serving Northeast, Ohio. Successful track record of contributing to business growth, program development and expansion of the agency. Strong communicator with the ability to interact with all levels of the organization. Skilled at applying creative and practical solutions to complex problems. AREAS OF EFFECTIVENESS Leadership & Vision Organizational Development Business Development Successful Collaboration Strategic Planning Problem Solving Team Building Policy and Procedure Development

CAREER PROGRESSION Pathways Mentor, OH 1999 to 2009

Chief Executive Officer/Multi-Business Unit Management Administered a $4.2 million behavioral healthcare organization providing 24 hour, 7 days a week, programming including: emergency, residential, Community Psychiatric Support Services, Pharmacological Services, County Hotline, Forensic, Senior Care, Community Crisis Intervention, Counseling, and 211 information/referral services. Program Development and expansion which grew the agency from a $1.6 million budgeted to a $4.2 million behavioral healthcare organization. Re-engineered fiscal department thereby ensuring timeliness and accuracy of all billing activities. Initiated and implemented a new management information system, upgraded communication/telephone/computer system which improved business operations. Contracted with an in-house pharmacy to improve accessibility to medications for consumers and direct service staff. Patient Assistance Program generated $1,000,000 in free psychotropic medications for Pathways patients annually. Initiated a Wellness Program into the clinical practice, which was awarded as a Best Practice model by the Ohio Department of Mental Health. Created an Access Clinic to reduce barriers to service. The Access Clinic improved access to services form one month to one to five working days. Represented the organization in the community and created a number of community collaborative partnerships to improve quality of life for Lake County citizens.

Chief Operating Officer Program Development and expansion of services. Development policy and procedure manual. Quality Improvement Officer Supervision and Licensure. Compliance with all regulatory bodies. Firelands Community Hospital Sandusky/Norwalk, OH

Page Two 1991 to 1999

1990 to 1991

Clinical Director Provided clinical supervision for inpatient/outpatient mental health facility serving two counties. Prepared and monitored clinical and statistical records in compliance with standards developed by insurance and all licensed regulatory bodies. Monitored staff productivity, provided staff development and implementation of clinical policies and procedures. MetroHealth Medical Center, Department of Psychiatry 1983 to 1990

Clinical Specialist Provided individual, marital, family, and group therapies in an outpatient setting.

EDUCATION Licensed Professional Clinical Counselor Supervisor (LPCC-S) MPA; Cleveland State University; Cleveland, OH MA Psychology and Counseling; Ashland University; Ashland, OH; 1980 BA History & Political Science; Taylor University; Upland, IN; 1977

PROFESSIONAL AFFILIATIONS Laurelwood Hospital Advisory Board Lake ADAMHS Directors Council Lake ADAMHS Strategic Task Force Association of Specialists in Aging, Treasurer NAMI of Ohio Community Crisis Intervention Team Lake County Housing Coalition Citizens for Mental Health Leadership Lake County United Way Solution Panel Leadership Lake County Mentor Rotary Club