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SIT

SIT P ORTFOLIO PLUS better banking software Portfolio Plus Sentinel ALERTS & MONITORS Financial System Monitoring:

PORTFOLIO PLUS

better banking software TM

Portfolio Plus Sentinel TM

ALERTS & MONITORS

Financial System Monitoring: Your Way

Performance

Portfolio Plus Sentinel can monitor hundreds of vital signs associated with

Portfolio Plus Sentinel can monitor hundreds of vital signs associated with Introducing Portfolio Plus Sentinel

Introducing Portfolio Plus Sentinel

Availability

your banking system’s health and notify you immediately if there is a problem.

Access

Integrity

Virtually any aspect of your system can be monitored. This includes software

Security

performance, database properties, operating system resources, and more.

SNMP Devices

Upon installation, SIT works with you to create your own unique monitoring

Operating System

profile and notification process.

Database

Portfolio Plus

More

DISPATCH (SMTP)

Blackberry

SIT supplies and supports the hardware and software required for each

Cell Phone

implementation. Customers pay a monthly or yearly fee for the appropriate

Pager

service level and any software customizations required.

Email

Log

Other

Visualize your Performance and Capacity

USER INTERFACE

Sentinel provides a visual interface that allows you to input your own custom warning parameters in addition to providing important visual feedback that

Browser-Based

can help predict bottlenecks. (See next page for examples.)

Map/Network View

Graphical View

Who Gets Called and When?

User Defined View

IP Authentication

SIT works with you to define your own unique

Monitor Almost Anything, 24x7

Per-User Security Settings

service level. You can decide whether SIT gets

 

the first call, or whether your staff does. This service level can be revised over time as your needs change. The service provided by Portfolio Plus Sentinel is backed by SIT’s existing 24 hour a day, seven day a week support for priority one production issues.

 

Strategic Information Technology 37 Sandiford Drive, Suite 300 Stouffville, ON, Canada L4A 7X5 Tel: 905-640-0808 Fax: 905-640-0809 www.stratinfotech.com

The primary purpose for developing Portfolio Plus Sentinel was to ensure enterprise-level monitoring support and enhanced service levels for Portfolio Plus, Progress OpenEdge, and Sonic Software. Yet Sentinel can do so much more. Sentinel can be configured to monitor other enterprise applications and hardware such as Microsoft Exchange, Apache Web Servers and any router or network device that supports SNMP. The monitoring options and support options available for Portfolio Plus Sentinel are created especially for you.

SIT P ORTFOLIO PLUS better banking software Portfolio Plus Sentinel ALERTS & MONITORS Financial System Monitoring:
SIT PORTFOLIO PLUS better banking software TM
SIT
PORTFOLIO PLUS
better banking software TM

PORTFOLIO PLUS SENTINEL TM

Portfolio Plus Sentinel TM : Overview

Sentinel helps protect your financial data. It’s like having a policeman patrolling the streets on a 24x7 basis, keeping the neighbourhood safe.

Collect, Alert, Visualize

Portfolio Plus Sentinel server records and monitors activity continually and can present this data in real time or historically. Crucial alerts are sent using SMTP routing instructions you provide.

SIT PORTFOLIO PLUS better banking software TM PORTFOLIO PLUS SENTINEL Portfolio Plus Sentinel : Overview Sentinel
Alerts and Messages Visual Display Options Custom Alert Levels Performance Graphs
Alerts and Messages
Visual Display Options
Custom Alert Levels
Performance Graphs

Strategic Information Technology Ltd. • 37 Sandiford Drive, Suite 300 • Stouffville, Ontario, Canada • L4A 7X5 Tel: 905-640-0808 • Fax: 905-640-0809 • www.stratinfotech.com

SIT PORTFOLIO PLUS better banking software TM
SIT
PORTFOLIO PLUS
better banking software TM

PORTFOLIO PLUS SENTINEL TM

Portfolio Plus and Database Specific Information Available

Database Information

Integrity flags Last open Previous open Cache timestamp Block size Blocks total Blocks empty Blocks free Last transaction Last table Version Shared memory version Integrity High water BI block size BI cluster size AI block size Create date BI open BI size BI truncate Codepage Collation Areas available Locks available Locks high water Semaphores Uptime Users

DB & Areas

Areas status

Areas list

Tables list

Servers list

Interface Status

Background Processor Switch IVR Portcullis Universal Gateway Queues

Buffer Usage

Logical reads

Logical writes

O/S reads

O/S writes

Checkpoints

Writes deferred

APW enqueues

LRU skips

LRU writes

Transactions

Flushed

Marked

Hits

Locks and Latches

Share requests Exclusive requests Upgrade requests Record get requests Share grants Exclusive grants Upgrade grants Record get grants Share waits Exclusive waits Upgrade waits Record get waits Requests cancelled Downgrades Redundant requests

Licence Info

Active

Batch

Current

Active maximum

Batch maximum

Current maximum

Active minimum

Batch minimum

Current minimum

Valid

Transaction Info

Commits

Flushed

Checkpoints

Undos

DB writes

DB reads

BI writes

BI reads

AI writes

Record creates

Record updates

Record deletes

Record reads

Record waits

Backup Status

Last full backup Last incremental backup Database changed Incremental sequence backup

Strategic Information Technology Ltd. • 37 Sandiford Drive, Suite 300 • Stouffville, Ontario, Canada • L4A 7X5 Tel: 905-640-0808 • Fax: 905-640-0809 • www.stratinfotech.com

SIT PORTFOLIO PLUS better banking software TM
SIT
PORTFOLIO PLUS
better banking software TM

PORTFOLIO PLUS SENTINEL TM

Exclusively for SIT Customers

Portfolio Plus Sentinel is only available to customers of SIT. Sentinel is created by leveraging the work achieved in Zabbix, an open source monitoring tool. SIT creates proprietary interfaces to Zabbix to achieve the

monitoring of Portfolio Plus specific parameters.

For Unix, Windows, Linux, and more ...

Sentinel can interface with Portfolio Plus on a number of platforms including Linux, HP-UX, AIX, Solaris, and Windows.

Portfolio Plus Sentinel TM Your Early Warning System.
Portfolio Plus Sentinel TM
Your Early Warning System.

Operating System Information Reported by Sentinel

File checks (checksums) File size changes File system logs monitoring Buffers Memory usage and free Cached Memory usage and free Free RAM memory Free SWAP memory and used Total RAM memory and used Shared memory HDD Partition size Host name Host status

Service Level Options

Incoming Traffic on Network Host information monitoring host uptime monitoring Service monitoring Number of processes Processor load by percentage Processor load (average) # Disk Read Operations # Disk write Operations # Disk R/W Operations Total Number of users on server Outgoing Traffic on network

Before you inquire about Sentinel you should ask yourself what service levels you’ll need. Do you want SIT to be notified in a database-down situation or do you want your own personnel to be called? With Sentinel you get plenty of choices and the service level you choose can be adjusted as your needs change.

Strategic Information Technology Ltd. • 37 Sandiford Drive, Suite 300 • Stouffville, Ontario, Canada • L4A 7X5 Tel: 905-640-0808 • Fax: 905-640-0809 • www.stratinfotech.com

Portfolio Plus is a trademark of Strategic Information Technology Ltd. Other product names are the property of their respective owners.