School of the Built Environment

Dubai Campus Independent Distance Learning

FACILITIES MANAGEmENT
MSc / PG DIPLOMA

Distinctly Ambitious Distinctly Ambitious www.hw.ac.uk

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PROGRAMME STRUCTURE
The programme is offered via full time (one year), part time (two years) and attendance free distance learning (two or three years). Part time students attend classes on a day-release basis. Many of our part time and distance learning students are in exacting employment positions. These students can opt to reduce the level of study per year and increase the study period to a maximum of six years, thus gaining a respected postgraduate degree whilst contributing to the CPD requirements of their professional bodies. Full-time and part-time students start in early September, but there are two additional start dates in early January and May. Students typically complete a coursework assignment for each course studied; sit course examinations at the end of each semester in Dec, April and August of each year of study; and work on their dissertation afterwards. Arrangements can be made for distance learning students to sit exams at a number of centres throughout the world. Distance learning students receive comprehensive course study packs by post. A PC with e-mail and Internet access is necessary for those students to gain the fullest learning experience from the programme. Students undertake eight taught courses plus the research dissertation for the MSc or project report for the Diploma. Students can opt to complete a total of four courses and graduate with the Heriot-Watt University Postgraduate Certificate. Each taught course requires 150 hours and the dissertation requires 600 hours. The taught element of the programme comprises five core courses and three electives. The core courses are: Service Procurement and Provision This course looks at the key services that make up a modern facilities management operation. These services range from interior design, landscaping and courtesy services to the more traditional property related services concerned with the

upkeep of facilities. The course provides a theoretical basis for service procurement; the selection of service providers; and risk management models. It considers the organisational, human and cultural impact of facilities and ways in which improved services can affect facility performance. Within the course, on-going performance measurement systems are also described which enable the effective management of service contracts. Space Planning and Management This course provides a strategic overview of space from a business perspective. It identifies the supply and demand process in relation to property portfolios and considers tools and techniques that enable the effective modelling and use of space. It examines the concept of flexibility and reuse in the context of a changing organisational context. Alternative space strategies are examined in the course in tandem with new ways of working. It also considers how space can be used to support work-life balance strategies in organisations. Asset Maintenance Management This course examines the effective management and maintenance of operational property. Key aspects include: maintenance policy and standards; planned and responsive maintenance; asset appraisal and evaluation; information management; maintenance; property portfolios; acquisitions and disposals. Contracts & Procurement This course considers facilities management in the broader context of the construction cycle. The advent of new procurement methods such as the Private Finance Initiative (PFI) have inevitably drawn facilities managers into the larger issue of construction projects and their procurement.

This course considers procurement arrangement options, principles of contract law, procurement through Public Private Partnerships, construction contracts, negotiation, as well as conflicts and disputes. Facilities managers have an ever increasing contribution to make in this process in the capacity of informed client. Sustainable Practices in Facilities Management This course examines a number of key issues in facilities management which are rapidly gaining significance within the industry. The purpose of the course is to familiarise the facilities manager with contemporary issues in FM and the relevant guidelines, assessment procedures, and standards for sustainable and strategic facilities issues. Key issues covered include: sustainability, energy management, waste management, the working environment, and comfort and productivity in the workplace. Additionally, students can choose three courses from the following list of electives: People and Organisational Management in the Built Environment Business Management for Built Environment Professionals Project Management (Theory and Practice) Value and Risk Management Project Management Strategic Issues Real Estate Investment Analysis

Your University
an overview

Heriot-Watt University offers a superb environment for postgraduate study. We are one of the UKs leading universities, recognised internationally for excellent teaching and research in our specialist areas of science, engineering, business management, languages and textile design. Our community of postgraduate students is made up of bright, highly imaginative and self-motivated individuals, who work closely with our forward-looking and energetic research-active academic staff. This collaborative atmosphere is fundamental to Heriot-Watts enviable academic and research reputation. Those of you who choose to study with us will discover high quality taught and research programmes, flexible student-centred delivery, unrivalled facilities and pioneering research.

GRADUATE OPPORTUNITIES
The growth of facilities management offers great opportunities for FM professionals who are competent in the core roles required for 21st century facilities management.

www.sbe.hw.ac.uk
PROGRAMME BACKGROUND
Facilities management makes use of numerous specialist skills within the built environment to bring about a positive impact on organisations: this involves people, place, process and technology. The profession of facilities management continues to grow rapidly worldwide, meeting the challenging demands of modern organisations through innovation.

PROGRAMME ObJECTIVES
The MSc/Diploma in Facilities Management develops competencies

and skills to enable its graduates to manage facilities effectively for a changing business world. Taught from the strategic perspective, graduates from the programme will gain the skills necessary to fully realise the potential of facilities management. The programme emphasises industrial relevance, ensuring that graduates of the programme are able to successfully integrate people, place, process and technology.

PROfESSIONAL RECOGNITION
The programme is fully accredited by the Royal Institution of Chartered Surveyors (RICS).

www.postgraduate.hw.ac.uk/apply/

ENTRY REQUIREMENTS
For MSc level entry, students must hold: A good (minimum 2:2) honours degree in a relevant discipline and/or Full membership of a relevant professional institution and/or Equivalent UK/overseas qualifications which may be considered on an individual basis. Students admitted onto the Diploma programme who perform well may be allowed to transfer to the MSc programme.

LANGUAGE REQUIREMENTS
If your first language is not English, or your first degree was not taught in English, well need to see evidence of your English language ability. The minimum requirement for English language is IELTS 6.5 or equivalent. We offer a range of English language courses to help you meet the English language requirement prior to starting your masters programme: 2 semesters English (for IELTS of 4.5-5.0) 12 weeks English (for IELTS of 5.5) 6 weeks English (for IELTS 5.5*-6.0) (*minimum 5.5 reading and writing) Further details can be found at www.english.hw.ac.uk

FEES, fUNDING AND SCHOLARSHIPS

Please refer to the University Postgraduate prospectus or School programme information pack for details of fees or scholarships. Tel: +44 (0)131 451 3707 Fax: +44 (0)131 451 3630 Email: enquiry.int@hw.ac.uk www.hw.ac.uk/fees www.hw.ac.uk/scholarships

HOW TO APPLY
You can apply online at: www.postgraduate.hw.ac.uk/apply/ You will also find guidance on how to fill in your online application and information about supporting documentation and fees at this address.

CONTACT
Dr Assem Al-Hajj School of the Built Environment Heriot-Watt University Dubai Campus Dubai International Academic City P O Box 294345, Dubai, UAE

+971 4 361 6999 +971 4 3604800