SOA Consortium – Dec12 – San Francisco

IT needs SOA Skills

Sandy Carter
VP SOA & WebSphere Strategy, Channels and Marketing

© 2007 IBM Corporation

SOA Consortium – Dec07 – San Francisco

The promise of flexibility and agility through SOA
Requires new ways of thinking and acting
Increasing demand for SOA skills and new combined business & IT skills

56% respondents says SOA skills were #1 Inhibitors to SOA Adoption
IBM Survey on SOA, IBM Market Intelligence

“One dire prediction for 2007 is that there simply won’t be enough qualified and SOA experienced enterprise architects (EA) around.”
Zap Think

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© 2007 IBM Corporation

SOA Consortium – Dec07 – San Francisco

Today, there is the challenge of finding SOA Skills
Shortage of required SOA analyst skills in the marketplace
Half have less than 25% of the necessary SOA skills to meet long term goals 80% increasing SOA skills in their company this year Over 60% focused on retraining existing staff on SOA

Combination of business and IT skills was cited by 68 percent of the respondents as prerequisite to applying SOA to meet business goals.
IBM IMPACT 2007 Survey
3 © 2007 IBM Corporation

SOA Consortium – Dec07 – San Francisco

SOA – Alignment of Business and IT

Service Oriented Architecture (SOA):
A business-driven IT architectural approach that supports integrating the business as linked, repeatable business tasks, or services

Aligned IT and business result in DOUBLE the productivity gains of isolated business and IT efforts
Source: London School of Economics – McKinsey survey and analysis of 100 companies in France, Germany, UK and US

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© 2007 IBM Corporation

SOA Consortium – Dec07 – San Francisco

Market requirements for SOA skills
What will IT shops need with SOA implementations
Business Skills Aligned Skills IT Skills

Business Skills
– – – – Industry knowledge Enterprise-wide view Risk Management Business Processes

Aligned Skills
– Governance – Corporate, IT and SOA – Business/IT communications – Decision making

IT Skills
– Coordinate and translate business requirements into IT implementations – Strategic mapping and modeling – Security Knowledge – Identity, B2B and organizational

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© 2007 IBM Corporation

SOA Consortium – Dec07 – San Francisco

Smart SOAtm approaches deliver value to both business and IT
Smart SOAtm skills enable continuous business and IT alignment

Business

tm

Foundational

Extend End-to-End

Transform

Adapt Dynamically

IT
6 © 2007 IBM Corporation

SOA Consortium – Dec07 – San Francisco

Distinct value with every Smart SOAtm approach
Regardless of where you choose to engage
Value to business
Help achieve greater agility in specific, departmental business areas Help achieve optimization and innovation across end-to-end business processes Business model innovation to support the Globally Integrated Enterprise Predictive business automatically responding to many market forces

Scope

Collaboration within Coordination across Enterprise-wide lines of business organizational a line of business cooperation

Enact significant shifts without direct IT involvement

Foundational

Extend End-to-End

Transform

Adapt Dynamically

Value to IT
% functions expressed as services % of services reused
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Start with what you have and what works

Draw new value from existing assets

Assets help drive new Technology becomes business opportunities virtually invisible

<10% <5%

<40% <20%

<80% <50%

>80% >50%
© 2007 IBM Corporation

Based on 5700 customers using our SOA offerings

SOA Consortium – Dec07 – San Francisco

Real customer value while building valuable skills
With business/IT working together
Foundational Extend End-to-End Transform Adapt Dynamically

For example… Process entry
point 80% reduction in time to market for customized services

Partner externally in broad processes 98% of transactions in sub-second Greater satisfaction

Transform online channel 30% increase in transactions 60% increase in online conversion rate

Pursuing processing filings any time, via any source or channel Seeking greater customer satisfaction and flexibility

Skills Needed:
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Service Identification

Service Integration

BPM

BPM
© 2007 IBM Corporation

SOA Consortium – Dec07 – San Francisco

The business skills you need:
Think about your business as a portfolio of services
Ability to: Decompose the business into components Build specialization through business architecture Foster global collaboration Effectively manage risk and compliance Measure success through increased agility
Industry and Business Thought Leadership

What IBM offers to assist:
Business and Industry Thought Leadership Organizational Focused Whitepapers

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© 2007 IBM Corporation

SOA Consortium – Dec07 – San Francisco

The technical skills you need:
Change IT quickly to address changing business
Use of technology for strategic advantage Service identification and design Service development lifecycle management Service integration (ESB and Registry) Business process modeling Monitoring, management, & security

What IBM offers to assist:
developerWorks Classroom and remote curricula Certifications
ibm.com/developerworks/webservices
10 © 2007 IBM Corporation

SOA Consortium – Dec07 – San Francisco The NEW skills needed: T Shaped Skills!

Cross-disciplinary skills to meet 21st century challenges

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© 2007 IBM Corporation

SOA Consortium – Dec07 – San Francisco

Tools for building T-shaped skills
Leaning how business and IT can better align

SOA Business Catalog Service Science university major SOA Certified Professionals SOA Development & Best Practices Space

http://www-306.ibm.com/software/solutions/soa/launch/improve_skills.html
12 © 2007 IBM Corporation

SOA Consortium – Dec07 – San Francisco

Innov8: A BPM Simulator
Experiential learning for business, MBAs and Business Partners

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© 2007 IBM Corporation

SOA Consortium – Dec07 – San Francisco

Innov8 adoption & progress to-date
Confirmed • Arizona State Univ. • • • Brandeis University • 33 Universities currently participating in academic ‘pilot’ • Carnegie Mellon Univ. • • Davidson College • program • • Duke University • 20 Additional considering pilot • • Fordham University or post pilot usage • • Professors representing a mix of • Georgia State Univ. • • Harvard University MBA, I.T., and undergrad • Indiana University • business programs • • N.C. Central Univ.

Academic Recruitment

N.C. State Univ Pace University Penn State University Université du Québec U of Cal (Berkeley) U of Cal (Irvine) University of Georgia Univ. of Manchester – UK Univ. of MD - Baltimore Univ. of Massachusetts

• Univ. of NC – Chapel Hill • Univ. So. California • University of Technology, Sydney (Australia) • Univ. of Virginia Notable Probables • SDA Bocconi • Univ of Warwick – UK • China (3) Japan (3)

Partners
• 5 IBM Business Partners recruited to participate in partner ‘pilot’ program

Press/ Influencers
• Extensive coverage of the prototype introduced at IMPACT 2007 conference • Coverage in 2 separate Business Week articles

IBM's Management Games
No fooling around: Big Blue is promoting a video game that could change the way companies develop leaders and manage projects

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© 2007 IBM Corporation

SOA Consortium – Dec07 – San Francisco

Common skills needed by all:
How can I measurably improve key agility indicators?
Benchmark Wizard with Agility Metrics

“Agility and measuring it for enhanced decision making is paramount for leadership in the global market’
Forrester September 2007

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© 2007 IBM Corporation

SOA Consortium – Dec07 – San Francisco

SOA Consortium provides visibility to clients
Publishes proven approaches, case studies and guidelines How to help drive SOA skills:
Work with Universities already looking at SOA – Consider ones using Innov8 Gather information on skills requirements Publish case studies on skills development – Within Universities, vendors or clients Communicate the need for new skills Define types of skills that will be needed – Such as SOA Consortium EA2010 effort

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© 2007 IBM Corporation

SOA Consortium – Dec07 – San Francisco

SOA skills will differentiate your staff
Get assessed, get started!
IBM SOA Business Catalog – Go to: ibm.com/software/solutions/soa/soabusinesscatalog_overview.html Subscribe to the IBM SOA Newsletter – Go to: ibm.com/soa/newsletter SOA Certification – Go to: ibm.com/certify/certs/soa_index.shtml IBM Benchmark Wizard with Agility Metrics – Go to: ibm.com/soa Read The New Language of Business: SOA & Web 2.0! – Go to: http://www.ibmpressbooks.com/bookstore/product.asp?isbn=013195654X Visit the BPM & SOA online resource center: INNOV8 BPM Flight Simulator – www.bpmroi.techweb.com
17 © 2007 IBM Corporation

SOA Consortium – Dec07 – San Francisco

Thank you!
More information: www.ibm.com/soa

The Smart SOAtm Widget
Download it NOW! ibm.com/soa/widget.html

Save the date!
April 6 – 11, 2008 Las Vegas, Nevada – MGM Grand

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© 2007 IBM Corporation

SOA Consortium – Dec07 – San Francisco

Trademarks
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© 2007 IBM Corporation