Service Request Information Request idea Capture and refine the idea Determine the type of work Minor / Low Impact Change to Existing Service change Mgmt. Work with customer, management to make sure this aligns with priorities and is likely to be supported at leadership levels Gauge for inclusion in a program.
Service Request Information Request idea Capture and refine the idea Determine the type of work Minor / Low Impact Change to Existing Service change Mgmt. Work with customer, management to m…