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I. Fill in the blanks with correct words given below: 1. Where you find old emails you have dispatched ___________ 2. Where you find emails you have received ________________ 3. To send an email you have received to someone else, _______ 4. Where you find email addresses and other personal data ______ 5. Where you put emails you have started but aren’t ready to send ____________ . Where you can see !hat a messa"e is about ___________ #. Where you find discarded emails_________ $. % document !hich has been sent !ith an email ___________ &eleted items inbo( sent items contacts for!ard attachment sub'ect drafts
II. Fill in the blanks with correct words given below: 1. ) didn’t !ant the email so ) ___________ it 2. ) ___________ your email to *ustomer +upport yesterday. 3. *ould you please ____________ my assistant in to any correspondence 4. %l!ays proofread your emails before you clic,__________ 5. ) apolo"i-e for ta,in" so lon" to _________ to your email . To save paper, you should only _____________emails !hen you have to #. )f your email !as undeliverable, __________ the address is !ritten correctly $. *an you ________ the pictures to your ne(t email . *hec, attach deleted copy print reply send for!arded
it seems that !e have ________1lose2 your invoice. interest. We have fe! ne! services ) thin. )’m !ritin" to 122_____________ tat !e’ll be in the area ne(t !ee.e to meet up.III Select correct word or phrase to complete the email.e out.e to do IV. )t seems that !e may have overpaid you. ta. 122 let you . /i 0a"hu /o! are thin"s.e out you. :ours sincerely 0ani . 4onday and Tuesday are loo. 9lease _______ 1accept2our sincere apolo"ies for the inconvenience. ) ___________ 1!ill2 be "rateful if you !ould re8submit it.e you out around no! you’ll li. )t’s been 112________________ since your last email.+ubramanian has as. the lon" time ma. %lthou"h you _________ 1perform2 the !or. you mi"ht be 132_____________ in. and !e !ondered if you’d li.no! interested ta. ) hope you’re !ell. Complete the email by changing the words given below. 1 2 you’d li.in" "ood for us 152__________ .no!. say you.e to do. presentation and 142_________ for lunch. need to change. 132 interestin".ed me to contact you ____________ 1re"ard 2 some !or. lon" time. &ear 4s 7idya ne word does not 4r. for us recently. 142 ta.no! !hat 1 2__________. so ) thou"ht !e could "ive a 3uic. you _____________1carry2 out for us. thou"h !e can fit in around you if Wednesday is better 5 let me . in the moment.e you . 152 at the moment. you li. 6est !ishes 112 a lon" time .e to do.
_____________________ . 6TW 3._____________________ 2. !atch the abbreviations with the words on the right 1. :ou mentioned some products of interest to us &ear 0a'a :ours sincerely 1.V. cc #. "#t the email en$#iry in order ) loo. %ttn ._____________________ 5. <6 for!ard re"ardin" by the !ay copy please note attention VI.!d 4. for!ard to hearin" from you 9lease also send me your contact details The auditin" soft!are !as of particular interest ) am !ritin" to follo! up on our conversation *ould you please send me a brochure._____________________ $. ._____________________ #.____________________ 4._____________________ . ____________________ 3. 0e 5.
With best ________________. 9lease see my _________ attachment for further details 4. )’ll send it to you asap. ) haven’t met the ne! *?> __________________ 2. 9lease si"n and send bac.VII. 0e"ards VIII. . ) !ould also li.=a"an 3. They’ve invoiced us ________@ <ormally it ta. so ) !ould ap________ a price list for that too. 4. /ave you read my email _________ . 3. ) haven’t sent you a reply because ) have only _________ read your email.e to o___________ some more paper from you. %&#st' yet' already( 1. *________ you please send me your latest brochure. Complete the email by completing the words &ear 4s +eetha ) am !__________ to en3uire about costs for a ne! printer. 7%T is added at point ________________ in )ndia #. 4any than. . +he’s _________ this minute finished the contract. f____________ to hearin" from you. ) loo. Choose the correct word to complete the sentences. ) need a reply very soon.s for your prompt __________ to my email 2. to us by return _________ .es them a couple of months. We need to improve our reputation for customer_______ email of post !ishes or return address reply care IX. The ne! advert has been desi"ned _________ @ ) didn’t e(pect it so soon. :our !ebsite says t_________ you have some special deals. 5. Complete the sentences with the words on the right 1. >ur main business________ is in 6en"al 5.
1 2 ______________ me . Complete the sentences with the words in the bo)es 1. )t’s important that !e both understand !hat’s in it before !e si"n it 142___________ Would you prefer to152 _________ a 3uic. please .e it. Bive me an______________ on the ne! advertisin" contract. We have a very ti"ht _____________ for this pro'ect. so ) could meet you at five. The meetin" came to ________ !hen no one could a"ree on the price. +tandstill %ppointment 6usy &eadline Cpdate. 5. *ould you fla" these _132________ for me before tomorro!’s meetin" .e to do. meetin" to discuss the chan"es first . 6est. 3. +orry. )’m ______________all afternoon. /i <atara' 112 _____________ you let me have your ne! policy document. *ould !e meet up tomorro!.e 1 2 Aet /ave done up out do Tell *ould put do!n up have 4a. 4.X.no! !hat you’d li. They ___________ me as soon as they heard the ne!s. Choose the correct word to complete the email. 2. ) have a dentist’s ___________ at three. &amodharan 112 &o 122 made 132 on 142 off 152 ma. ) hope !e can ma.e XI. . *ontacted . ) understand that you 122 _______ some chan"es to the ori"inal draft.
&ear 4r.e to inform you 132_______ a special offer !e have at the moment. )f you "o to <e! &elhi. /ere are the details of products ) thin. for!ard 152_______ from you soon. you should chec.ort. *an you touch base_______ you this afternoon about 0iley pro'ect. over D in D at 5. _______ the 0ed . ) loo. 1. throu"h D in D out 3. &etails attached. *ould you chase _____ the invoice. you’ll be 122__________in. *an you drop _ on your !ay to the office tomorro!. )’d li. off D in D out . 9lease let me . up D for D off 4.ed about. )’ve been out _____ the loop !hile )’ve been a!ay. )’ll follo! up the points 142 __________ in your email. 6est !ishes 112 replyin" 122 interested 132 for 142 said 152 hear 1 2 and sayin" interest over told to hear !hile clarifyin" interestin" about mentioned hearin" if . We should have been paid last month. Choose the correct word or phrase to complete the email.no! 1 2 ________ you re3uire any further information. you for your email 112__________ the issues ) as. in D on D to 2. Choose the correct word to complete the sentences. byD from D of XIII.XII. We had to put the pro'ect _____ hold because of problems !ith the contract.+ambasivam Than. %ny ne!s on recruitment.
riday afternoon. 5. so if you could or"anise someone to 142______ us up from the station that !ould be "reat. Choose the correct word or phrase to complete the email.XIV.s for a useful meetin" yesterday and for your invitation 112_________ your factory. %re you free ne(t !ee. We !ill pay your ___________ as soon as it arrives. !hen !ould be convenient 122_______ you. 2. We’re havin" problems. 132________ lunch time . say Thursday or . Complete the sentences with the words on the right. >ur ________ never deliver on time. 9lease send me an email this afternoon to tell me if either of those 152 _______ is "ood. 4any than. 1. so ) mustn’t be late. and !e’ll contact you soon. ) hope 1 2 _______ you soon.. 3. days see . 4. When you start a ne! 'ob. you have to si"n a __________ . We’ll be "ettin" the train from Aondon. 6est !ishes 112 visitin" 122 for 132 on 142 put 152 option 1 2 to see to visit by by do day seein" visited from around pic. )’m !ritin" to as. )’m meetin" a very important ________ today. >ne of our competitors has proposed a ________ bet!een companies s#ppliers database contract client merger invoice XV. 0am. )’ve entered your details into our ___________.
XVI. $.EE. so ) really need to leave. so don’t boo. )’m flyin" to the +tates tomorro!. We !ill have finished the ma'ority of the desi"n !or. We’re "oin" to be very busy_______ the them. in a traffic 'am. but ) should be !ith you_____ about half an hour. 4y train arrives ________ 5. . for!ard to seein" you at the conference______ %u"ust. 5. *an you pic. 3.riday. 2. time off for . ) loo. so can you call me _______ the mornin". 1.______ ne(t . in' at' on' by' #ntil' to th =uly. Choose the correct word to complete the sentences. We have to "et this specification document out ______ 4onday at the latest. )’m meetin" an important client____ 2. me up from the station. )’m stuc. #.45. 4.