Mrs Penny Raquel Collings

Personal Information
Home Address: Home Telephone: Mobile Telephone : Email: Date Of Birth: Status: Nationality: Driving License: 10 Turner Road, Ipswich, Suffolk, IP3 0LY +44 (0) +44 (0)7747037495 pennycollings@hotmail.co.uk 28th April 1969 Married British Full & Clean Car Licence

Personal Statement

I am a very confident, out-going person, who is always hard-working and can talk to people both inside and outside of work. My desire is to run my own restaurant, which I have done for the last three years but due to financial reasons was forced to give it up. I am a very good team player and can motivate my team to work to a very professional level. I always enjoy my work (although some may find that hard to believe at times) but I feel I always put 110% into everything I set my mind to and always see results.

Education

Suffolk College (Ipswich, Suffolk) - O-Level, English Language - Distinction in Computer Skills Northgate High School (Ipswich, Suffolk) - CSEs – English, Maths, Typing, French, Biology, Geography, Home Economics.

1985 – 1987

1980 – 1985

Certifications

•1 Quality Service Award with Allied Domecq •2 Excellence in Customer Service with Allied Domecq •3 Key Staff Skills with Allied Domecq •4 Health, Safety and Hygiene with Whitbread Inns •5 Fit for Food with Whitbread Inns •6 Emergency First Aid with Whitbread Inns •7 Qualifying Examination BII ***** •8 KST Training Techniques Course with Wetherspoons •9 Food and Hygiene •10 •11 •12 National Licensees Certificate ***** Distinction in RSA Initial Text Processing WW Rating in Egon Ronay

•13 Also I hold my own personal licence IPS/200505844-1 and have held a premises licence.

Skill Highlights

•1 Catering/ Hospitality •2 Bar Manager •3 Chef •4 Kitchen Staff •5 Restaurant Manager •6 Waiting/ Bar Staff

Career History

Waitress Clowns Restaurant •1 •2 •3 First real job working full time as waitress Operating till Very busy restaurant under lots of pressure.

Jan 1985 – Jan 1989 Falcon Street, Ipswich

Assistant Manager Heathlands, Allied Domecq •1 •2 •3 •4 •5 •6 Started as bar staff After training and courses became assistant manager Responsible for running my own shifts Key Holder Assisted with cooking bar food Provided relief cover when required.

Jun 1993 – Apr 1997 Foxhall Road, Ipswich

Duty Manager The Swallow, Whitbread •7 •8 •9

Feb 1998 – Mar 1999 Ransomes, Ipswich

Was a newly built restaurant and bar with a large children’s play area Originally applied as floor staff but within two weeks was restaurant supervisor After six month became a trainee assistant manager

•10 In Jan 1999 became Duty Manager •11 Lived on premises two days a week while managers were away. •12 Was a key holder and responsible for all restaurant operations including bookings. Duty Manager Cricketers, Wetherspoons Apr 1999 – Apr 2002 Crown Street, Ipswich

•13 Second in command for one of the busiest town public houses in Ipswich •14 Responsible for making sure food was available all day and evening. •15 Was key holder and held the licence with my name over the door for over 2½ years. Deputy Manager Thrasher, Greene King Apr 2002 – Feb 2003 Nacton Road, Ipswich

•16 Second in command of a very busy Hungry Horse restaurant and bar •17 Held the relief while managers were away •18 Acted as kitchen manager to get it running better due to bad stocks and GPs •19 Also held relief for another Green King pub when they were having issues with the managers there. Head Chef Next Generation Clubs Feb 2003 – Nov 2004 Ipswich

•20 Full responsible for running a very busy kitchen. Duties included waste management, stock control, GPs and wage performances. •21 Responsible for 15 members of staff •22 Held many functions including wedding buffets and sit down meals for up to 200 people at one time. •23 This was definitely my most challenging job to date but I enjoyed the challenge and gained many more skills and improved my knowledge because of it. Director/Manager Pennys Bar and Restaurant December 2004 - July 2007

I opened my own bar and restaurant with two floors. 1st floor seating 100 covers and lower floor seated areas for a public bar. We served Spanish food of which I made the menu for and had numerous entertainment throughout the week, including karaoke which became very successful. I had 15 floor staff and 2 chefs. Unfortunatley we had to close due to personal financial issues. I have listed people on my references if any questions are needed to be answered.
Kitchen Manager The Raven Oct 2007-present

This is a new built so we are constantly training staff. I am at present training the kitchen and a new head chef. The reason I am looking else where is because I need a more challenging job as the site is only a community pub and very quite.

Referees

Bob Colman licensing office, Ipswich police station. Steve Francis My accountant for my own business. (07970) 153860 or (01449) 781102 Diane Underwood Manager at next generation while I was there. 07938522544 01473 612909 Anna Wasik Ex-manager of my restaurant. (07745) 218532 or (01473) 435931 James Garnham Manager of a business, good family friend and husband to ex employee. (07703) 546721 or (01473) 210351 Violet Business Owner and close friend. (07940) 780271 or (01473) 226899/ 280980 Amanda Doolan Manager of the Cricketers while I was there. (07817) 841557 Sarah Beaucombe

Manager of Axa Insurance, Business Acquaintance/ customer at my restaurant. (07875) 734560