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CIS24 Human-Computer Interaction

Assignment 2 assessment value = 20%

Due date: See website or schedule Work Requirements

Section A:
1. The Tasks

Task One Prototype and User Requirements Select from one of the provided industry scenarios (Industry examples include: a restaurant, a motor mechanics, a dental surgery, a hair dressers, a vet surgery, and a beauty salon) Scenario Assume that this industry scenario is to convert from a manual system of recording appointment bookings and sales to a computerised system. The staff members within these businesses are not all computer literate and may prefer their old tried and trusted manual system. It is possible that the staff may resent an outsider coming in and teaching them their business as they consider it. In addition be aware that some staff are likely to be concerned about job security and may feel they are not capable of, or interested in, learning new methods of operating. Your assessment requirements are to: Develop a detailed prototype with at least five (5) main screens and a welcome screen. The prototype must include the following features; A simple-to-use booking system for a range of jobs, varying in length. Produce quotes for each booking. Have a printing facility Provide adequate navigational facilities. Present a strategy to induce staff to abandon their manual systems and embrace the computerised one. Align your physical design with the theoretical concepts of; design principles, usability, user centred design, evaluation and prototyping techniques (See Task 2). Expections are that internal users are able to intuitively interact with your system.

In addition to the above requirements you are required to produce a brief user manual (with illustrations), suitable for staff and management. Notes: The cost of producing the new system is not an issue; i.e. there is no requirement for a cost-justification calculation. A working system is not required, and the program language to produce the system is not important at this stage. (But you may discuss the benefits of the programming language within your report)
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Swinburne University of Technology, Higher Education Lilydale CIS24 Unit Team: N.Vargas, convenor & lecturer

However, you need to determine what tables, databases or data stores will be required to make the system function, and note them in your report. Also provide a systems diagram to validate your reports recoomendations. (the systems diagram can be based on any formal or informal standards) Students are required to use their own initiative, experience and understanding for requirements gathering i.e. do NOT approach any actual firms.

Task Two Design Alignment Within the context of metaphors, artefacts and User Centred Design (UCD) principles, explain in a report your reasons for choosing your screen designs in Task One. If more than five (5) designs illustrations are produced, please attach them to the appendices of this report. Note: Present your work in a report format, structured as a business report from a professional business consultant to a client. A suitable cover sheet should be on the front of the material presented. Evaluate your work using the assessment criteria listed in Section B.1 and complete the self-evaluation form. Submission Procedures and Required Format


Your report submission is to be typewritten, in English (10 -11 pitch, single line spacing) on white A4 pages. The length of your submission is to be 2500 words (+/20%). The report should be written in clear, plain language, so that non-expert users can easily understand it. Only a maximum of 5 screen dumps (prototype illustrations) can be included in the body of the report, any other illustrations should be included in the report appendices attached to the rear of the report. The graphical user interface designs are to be laid out on plain white A4 paper. Use an MS Windows style environment for your graphical user interface designs. You could use a computer-based draw package; however, neat and clear hand-drawn designs are acceptable. Please note: It is expected that the quality of designs will be of a standard suitable for presentation to business clients. The submission must be your own work, i.e., it must be the result of your own reading, thought and discussion, and the expression of the ideas must be yours. Editorial assistance is permitted, but should be limited to such matters as assistance with grammar and syntax, and suggestions for improving clarity of expression. However, all rewriting in response to such assistance should be done by you. If editorial assistance has been received, this fact should be recorded on the declaration sheet,and at least one draft of the work at a stage prior to receiving such assistance must be submitted, to help substantiate your authorship of the work. The submitted work will therefore comprise: (a) Your report, with a cover sheet (b) A user manual with at least five GUI screen designs and appropriate instructions for a novice/non expert user (c) Self evaluation form (B1)
Swinburne University of Technology, Higher Education Lilydale CIS24 Unit Team: N.Vargas, convener & lecturer Page 2 of 6

Section B:

Assessment Procedures.

Grading of work is undertaken by the student's tutor in the first instance, followed by verification procedures designed to achieve uniformity of standards in the awarding of grades. The assessment process comprises four parts - the recording of first impressions on initial reading of the work, detailed evaluation of the finished work against the checklist of qualities listed below, allocation of a grade for the work, and recording which qualities were decisive in reaching that judgment. Sample Grade Descriptions The grade descriptions represent features typically to be found in work at each grade level; they do not attempt to match or describe precisely the work of any individual student. HD - Demonstrated a clear understanding of the concepts and issues relevant to the tasks, and their wider implications, in a substantiated view that was organised and cohesive. Demonstrated a very high level of scholarship. Used fluent and persuasive language with assurance and precision, to achieve a highly effective communication with the reader. D - Demonstrated understanding of the complexities of the concepts and issues relevant to the tasks. Achieved effective selection and ordering of ideas. Demonstrated a high level of scholarship. Presented a view on the proposition with confidence, using fluent and persuasive language. C - Identified major aspects of the tasks. Demonstrated an adequate level of scholarship. Achieved a coherent ordering of ideas and expressed a view in clear and accurate language. P - Identified some aspects of the tasks. Demonstrated some evidence of scholarship. Presented some ideas relevant to the proposition. Demonstrated adequate organisation and language control. N.B. Plagiarism - the action or practice of taking and using as one's own, the thoughts, writings or other work of someone else - is not condoned by the University and severe penalties will be imposed where plagiarism is detected. Examples of plagiarism range from copying a passage from a book or another person's assignment without appropriate acknowledgement, using another student's computer program, or submitting identical assignments.

Swinburne University of Technology, Higher Education Lilydale CIS24 Unit Team: N.Vargas, convener & lecturer

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B.1 Detailed Evaluation for the Award of Grades. This checklist of qualities describes the criteria to be used in the detailed evaluation stage of the assessment process. Students should complete this checklist, evaluating their own work before they submit the submission. Students should assign a score to each criteria and comment on overall success in each section of the evaluation checklist. The items on the checklist are not intended to carry equal weight for grade allocation.

High (4 3 2 1) Low 1. General Thought and Content. (the quality of the thinking demonstrated in the work) understanding the demands of the tasks; comprehension and handling of the tasks; complexity of the ideas and issues explored in the work.


2. Knowledge of the Subject. (the knowledge and understanding of Human-Computer Interaction principles demonstrated in the work) critical awareness of theory and practice; knowledge of current issues and trends; quality of evaluation and conclusions.


Swinburne University of Technology, Higher Education Lilydale CIS24 Unit Team: N.Vargas, convener & lecturer

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High (4 3 2 1) Low 3. Scholarship. (the independent research and learning demonstrated in the work) evidence of relevant reading; critical analysis of material; judgment in selecting material. _ _ _


4. Structure and Organisation (the organisational quality of the document) the shape and cohesion of the work as a whole, e.g., balance of the separate parts, overall impact; the ordering and linking of the material presented.

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5. Expression, Style and Mechanics (the quality of the language used in organising and communicating the issues and ideas presented) the expressiveness and fluency of the work as a whole; the effectiveness and appropriateness of the language and style used; control of the mechanics of the English language to support meaning.


Swinburne University of Technology, Higher Education Lilydale CIS24 Unit Team: N.Vargas, convener & lecturer

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