2009

Why should a Network Admin be performing monitoring Network/Servers?

Chol G. Dit TAFE 5/21/2009

Why should a Network Admin be performing monitoring network/servers

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etwork Administrator is a professional IT consultant who is responsible for the maintenances of hardware and software, including the setting of the network and server. Network Administrator can also setup monitoring software (install) on to the company Network and monitoring their performances. In this document I am going to talk about this network/server monitoring software program, define it for you and discuss and give some of the reason why as a Network Administrator, “you are entitled to monitor network and system performances in the company”? There are a couple of points about, why? It is a prominent responsibility for Network Administrator and not anyone else in the company to monitor the network and server performance. Some of the points may be closed or closer in explanation of the Network/Server monitoring duties. Knowledge, Skills and Experiences: Monitoring the Network/Server performance is done by experiences, skills and knowledge, and that why it is much more important for Network Administrator because he/she has a skills and knowledge of monitoring Network and Server performance. As Network Administrator, I have understood what are the risk of not performing these duties and should be perform by an Ordinary user which is unacceptable. There might a problem in software monitoring tools that are being used by Network Administrator depending on with the Software program that you have installed on the Network/Server machines. As network Administrator; I might be having Degree or Diploma in Networking, I got a skills of monitoring Network/Server performance and experiences, while other users have their own responsibilities according to their educational backgrounds. They have their own experience that they might be working in differences field of Technology not closer to Networking/Server field. Virus, malicious, Trojans E.T.C threats is serious: Many Organization suspects that their internal threats are more pressing than the external security and this internal threat is always cause by poor users security result. They Companies are always worry about their services being attack by virus, malicious, Trojans and much more unwanted software program that can attack our network/server through users logon account. This is because they are likely to download personal software programs on company Network, some forget to scan their removal disk storages for infections files and that were the virus come. Those unwanted software programs can be monitor by Network Administrator and train users about what should be done to avoid virus infection from, Internet, USB, and others devices that can bring in unwanted files to the Company Network Computers . I should be making sure that this unwanted program that that can harm Company‟s Network computers is being removed. I, as Network Administrator should performances such a task in order to make sure that the Network/Server is running securely, faster and reliably.

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Why should a Network Admin be performing monitoring network/servers
Authorized duty (powerful: Network Administrator is the only one who can ensure the stable operation of the Network and server, planning configuration and networking equipments and communication link in case of any failure to the network, no one else can manage to inherit the Network Admin responsibilities, Network administrator has skills in troubleshooting the networking and server failure. Analyze the problem and identify the quick solutions: Our Network and Servers connections are always facing a Hugh security risk that lead to the failure of Network/Server. Who should analyze the problem, the Users may find that their Network isn‟t connected but they are not sure, what to do? With this issues being raise by users, users should call in Network Administrator in order to analyze the problem and identify alternative solutions for the problem. Network Attackers: The Monitoring of the Network/Server performance, the online problem is always a threat and worry to the Company, this is because what? Where this threat is coming from? And it‟s going to be hard in identifying it. Therefore, we better call in a Network Administrator with his/her experience, skills and knowledge to identify this threat to the Network. The unwanted entries that can be detect and remove by Network Administrator includes; virus, spyware, Trojans and there allots more that need Admin attention. As a Network Administrator, I shouldn‟t wasting any time in taking the right options in order to prevent, stop and remove any harmful materials that where attempting to, or interrupt the network/server performance. Monitoring users Activities: The Company services that can be monitor by Network Administrator from users misbehaving are; checking unwanted websites for personal, downloading unwanted software, doing such thing on Company Network while saving customers is unacceptable, depending on the Organization policies, Network Administrator should be monitoring Network/Server from the virus bring in by users activities in online, poor computer performance. I do believe as Network Administrator the Company get virus through users logon account, Users‟ USB-Universal Serial Bus and other removals storage devices carry by users. Monitoring the System error: Our system does always crashes and need a help of Network Administrator or Technicians in order to work again. The failure of our system performance causes a major impact to our Company resources and that stop out duties. In present of Network Administrator who shouldn‟t be worry of it and should be identifying the problem and fix it immediately.

TAFE

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Why should a Network Admin be performing monitoring network/servers
Monitoring users‟ connection to the Internet: The present of Network Administrator is important and in order to monitor the network and server connections, and to make sure users are surfing the net, he/she must be performing monitoring the Network and Server as long as working hours are going on till the end of the today duties. As a Network Administrator it‟s one of his/her responsibility to make sure the Connection to the Internet is secure, faster to meet the Company requirements. Making sure the Network is reaching every user to perform his/her job effectively. Monitoring tools difficulty: Network Administrator has some monitoring tools that cannot be understand by other staffs without Networking skills and knowledge. Some of the software that is being run by Network Administrator are hard to be understand by ordinary users. I have fully understood that the software program that I can run for monitoring Network and Server performance. Examples; OpManager, Scrutinizer netflow and sflow and there are much more monitoring tools that used for monitoring Network/Server performance. these monitoring software can only be manage, demonstrate by Network Administrator‟s knowledge, skills and experiences and that is why it‟s important for every organization to have a Network Administrator who should be look after or keep their company Network/Server running faster, securely and effectively. Permission required for operation: No permission, Network Administrator should perform Network and Server monitoring duties because he/she owned access to the Network, as everybody working don‟t have the same skills and knowledge, they learned something differences from Network Admin and they have been granted their logon details according to your position which includes; the details they include: logon account, user name and password, accessible folders as well as email addresses. Nobody knows the Network Admin logon details and is not allow even to know them because you are not and if you were then you could have your own account as Network Administrator. Documentation: It is important for Network Administrator that he should monitoring the network and server performances in order to document the error that are usually occur, I am much concerned about the same problem repeating itself every day, every week and every month, in order to avoid what has happened to happen again? Network Administrator must be perform Network/Server perform and document every procedures that are being taken, the problem that has occurred to the Network should also be document, descriptions, and how it was fixed, how long does it take to be fixed? This document can be keep for future references, I do think the network Administrator know more about the important of documenting any computer, Network/Server problems than untrained, inexperienced User.

TAFE

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Why should a Network Admin be performing monitoring network/servers
What should be monitored? I have talking to you about „why Network Administrator should monitor Network/Server performance and why? What is the reason for monitoring his Network/Server? And finally what should monitor as part of Network/Server performance? I am going to tell you more about what should be monitor though I have mentioned some of them before. It‟s important for Network Administrator to monitor Network and server performance, and doing so; he/she must monitor network systems, components, files, and databases, standard transmission Control Protocol (TCP) ports such as HTTP-Hypertext Transfer Protocol, FTP-File Transfer Protocol, POP3-Post Office protocol version 3, and SMTP-Simple Mail Transfer Protocol. Conclusions In an IT Organization there are top three Information Technology support Staff that is Network Administrator, Technician and Helpdesk. As Network Administrator your position should either be the top or the second to the top job in the Company depending on the Company policies. And that meant you have power of Control, Support, protect the Network/Server performance. As a Network Administrators the challenges that are facing you are real and serious and your full understanding of the monitoring tools that should be used for monitoring Network/Server performance You as Network Administrator should be responsible for the management of Company Data; running protection software that can protect company from the Internet site full of spyware, Trojan and viruses, there is much more that are not needed in the company Network that are being monitored by Network Administrator unlike the Ordinary User. Network Administrator should be technically equip in order to identify and troubleshooting the Network/Server problem.

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