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lSC 9001:2013

! of " uCS-uL ClS 2013-06-24



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1he new sLandard:
AdopLs hlgh-level sLrucLure and Lermlnology of Annex SL, a unlfled
guldellne used for Lhe developmenL of all new lSC sLandards
Pas been redrafLed Lo lncrease clarlLy and accesslblllLy, reduclng room
for lnLerpreLaLlon
lnLroduces Lwo new clauses relaLlng Lo Lhe conLexL of Lhe
organlzaLlon, whlch requlre Lhe organlzaLlon Lo deLermlne Lhe lssues
and requlremenLs LhaL can lmpacL on Lhe plannlng of Lhe quallLy
managemenL sysLem and can be used as an lnpuL lnLo Lhe
developmenL of Lhe quallLy managemenL sysLem. 1hese clauses can
be found ln secLlons 4.1 and 4.2.
Makes Lhe adopLlon of a process approach ln Lhe lmplemenLaLlon of a
quallLy managemenL sysLem more expllclL, by lncludlng clause 4.4.2,
whlch speclfles Lhe requlremenLs for Lhe adopLlon of a process
approach
8eplaces Lhe Lerm 'producLs' by 'goods and servlces', ln order Lo
remove Lhe exlsLlng blas Lowards organlzaLlons deallng wlLh physlcal
producLs. As a resulL, Lhe new sLandard wlll be appllcable for
organlzaLlons of any klnd.
uoes noL conLaln a clause wlLh speclflc requlremenLs for prevenLlve
acLlon. lSC moLlvaLes Lhls declslon by argulng LhaL prevenLlon ls Lhe
Lask of Lhe quallLy managemenL sysLem ln lLs enLlreLy, as opposed Lo a
speclflc subsecLlon of lL.

lSC 9001:2013
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A:91: 1he new clauses ln SecLlon 4 requlre Lhe organlzaLlon Lo deLermlne Lhe lssues and
requlremenLs LhaL can lmpacL on Lhe plannlng of Lhe quallLy managemenL sysLem and can be used as
an lnpuL lnLo Lhe developmenL of Lhe quallLy sysLem.
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4.1. Ceneral requlremenLs 4.1.
undersLandlng Lhe organlzaLlon and
lLs conLexL
4.2. uocumenLaLlon requlremenLs ! See secLlon 7.3

4.2.
undersLandlng Lhe needs and
expecLaLlons of lnLeresLed parLles

4.3.
ueLermlnlng Lhe scope of Lhe quallLy
managemenL sysLem
4.4. CuallLy ManagemenL SysLem
8ed LexL: LexL Laken from Annex SL
8lack LexL: LexL Laken from exlsLlng lSC 9001:2008 and developed by WC 24
lSC 9001:2013
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3.1. ManagemenL commlLmenL 3.1. Leadershlp and commlLmenL
3.2. CusLomer focus 3.2. CuallLy ollcy
3.3. CuallLy pollcy 3.3.
CrganlzaLlonal roles, responslblllLles
and auLhorlLles
3.4. lannlng N. O5422<28
6.1.
AcLlons Lo address rlsks and
opporLunlLles
6.2.
CuallLy ob[ecLlves and plannlng Lo
achleve Lhem
6.3. lannlng of changes
3.3.
8esponslblllLy, auLhorlLy and
communlcaLlon
!
See secLlon 3.3. for sLaff responslblllLy, and
7.4. for communlcaLlon
3.6. ManagemenL revlew ! See secLlon 9.3. for managemenL revlew

N. P1-:?3@1 I42481;129 ! Q. %?DD:39
6.1. rovlslon of resources 7.1. 8esources
6.2. Puman resources 7.2. CompeLence
7.3. Awareness
7.4. CommunlcaLlon
6.3. lnfrasLrucLure ! See secLlon 7.1 for lnfrasLrucLure
6.4. Worklng LnvlronmenL ! See secLlon 7.1. for workplace crlLerla
lSC 9001:2013
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7.1. lannlng of producL reallzaLlon 8.1. CperaLlonal plannlng and conLrol
7.2. CusLomer-relaLed processes 8.2.
ueLermlnaLlon of markeL needs and
lnLeracLlons wlLh cusLomers
7.3. ueslgn and developmenL 8.3. CperaLlonal plannlng process
7.4. urchaslng 8.4.
ConLrol of exLernal provlslon of
goods and servlces
7.3. roducLlon and servlce provlslon 8.3. uevelopmenL of goods and servlces
7.6.
ConLrol of monlLorlng and measurlng
equlpmenL
8.6.
roducLlon of goods and provlslon of
servlces
8.7. 8elease of goods and servlces
8.8. nonconformlng goods and servlces

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8.1. Ceneral 9.1.
MonlLorlng, measuremenL, analysls
and evaluaLlon
8.2. MonlLorlng and measuremenL 9.2. lnLernal audlL
9.3. ManagemenL revlew
8.3. ConLrol of nonconformlng producL ! See 8.8
8.4. Analysls of daLa ! See 9.1
8.3. lmprovemenL !(. $;D3:,1;129
10.1. nonconformlLy and correcLlve acLlon
10.2. lmprovemenL

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