You are on page 1of 56

Winning Your Next Job Interview

The Behavioral/Psychological Interview (English Language)

Session I : Gain the Upper Hand

Question 1 : Tell me about yourselfSnake charming and gathering intelligence Question 2: Explain your best and worst qualitiesThe art of telling the truth

Session II: Its All About You

Question 3: What have you done? Showing them employable skills Question 4: What can you do for us? Being the cog in their wheel Question 5: What makes you special? Job interview Judo

Session III: Time to Sweat a Little

Question 6: Tricksy HobbitsesWell thats just #?*!% crazy Question 7: Why did you apply for this position? Becoming Cinderellas glass slipper Question 8: Explain your current employment situationI love you, youre perfect, now change

Session IV: Leave Em Wanting More

Question 9: What are your salary expectations? Its a Trap...trap trap trap TRAP! Question 10: Any questions? Make them Think --- Make them Remember

About the Instructor

Jim Dougherty was born and raised in New Jersey, where eventually he earned degrees in Environmental Science and in Secondary Education. He has been employed consistently since he began his first job, at age 13. Since then, he has had myriad employment experiences in varied fields accross the globe. This wealth of experience lead him, for some time, to work for UNITE Here, a Labor Union based in the U.S.; his function in that position was to investigate the various stages of the interview process for a number of positions at several different major casinos. Essentially, his job was to pass the job interview process; he was a profesional interviewee. Through his experience, knowledge, and research, Jim has composed a course on the 10 most frequently asked job interview questions for the modern behavioral/psychological interview, and he welcomes you to attend.

About the Course

This course will explore the nature of the behavioral/psychological interview by examining the 10 most frequently asked questions in this format. This course focuses on the intent of the question, the types of responses best suited to a successful interview, and the vocabulary and phrasing most effective in communicating those responses. This course will help the attendee to: Explore their own skills inventory Develope a fluid vocabulary appropriate to the interview process Exercise creative thinking skills requisite for this style of interview Construct phrasing that results in maximum impact Build the self confidence necessary to perform their best in any interview scenario

By the end of the course, attendees will: - Possess a reference guide complete with lessons, exercises, appendices, and reference materials - Understand the nature of the behavioral/psychological interview - Command various phrasal constructs appropriate to the interview process - Know the rules of the interview game, how to play, and How To Win!

Session 1 Gain the Upper Hand

Q1: Tell Me About Yourself Q2: Explain Your Best and Worst Characteristics

Dr. Phils Personality Test 50 Useful Adjectives to Get You Talking

Its an easy question, but not the time to take it easy. Your answer here will set the stage for the rest of the interview.

Remember: The interviewer has probably already read your CV...this is the time to let your personality shine!

Session 1 Gain the Upper Hand

Q1: Tell me about yourself What they want:
Confidence Personality Communication skills Warmth

What you do:

Be concise, honest, and if possible, entertaining.

What not to do:

Do not give a robotic rendition of your CV Do not give a rambling life history Do not tell them stories from your past

How to begin: I grew up in the (Adj. + N.) of (Z). I graduated (blah-blah)

Highschool, and went on to study (XXXX) at (XX) University. Give them a bit about personal interests: travel/hobbies/one or two interesting details. I graduated (XX)University in (year) and then... Right now, I am...
This should be plenty. Try to include enough information that the interviewer can ask follow up questions. This will help you gauge the type of interview you are on. If they move right on to the next question, they may be in a hurry, or this may be a nuts-and-bolts interview. If they pause to comment on something, take that as a cue that you are expected to be more personable.

Your Home:


Points of Interest:

Use this opportunity to paint a picture of yourself as a complete person. Try to tie your history and interests to your pursuits in school, and to your skills and passions professionally.

Use this space to collect your thoughts and organize your response to this question. Regardless of the type of position you are interviewing for, you will most likely see this question. Be prepared not only to answer, but to elaborate.
How did the place I grew up affect my choice of a major? How do my interests outside of work relate to who I am as a person? How do my interests demonstrate my better qualities? How are my qualities related to the job at hand? Can I draw a straight line from my youth to this interview? If not, then how do the twists and turns along the way make me a stronger candidate for this position?

Independant Exercise 1
Take the personality test included in your appendix material. Then, use the adjective sheet and your own vocabulary to construct a brief, concise, and interesting introduction about yourself. Explain the results of your test (whether you agree with them or not) by citing experiences from your life, using strong, compelling, vocabulary and phrasing. This exercise is to help develop causality. Be creative, and remember that it doesnt matter (for this exercise) if you agree with the test results. It also doesnt matter that you believe your answer. What matters, is demonstrating thinking skills, the ability to paint a picture, and to captivate your audience.

Your interviewer has to believe that you will be a productive member from the beginning. Some faults are unemployable.

Session 1

Remember: Lying is never tolerated on a CV or in an interview...but creativity...well thats a trait valued in any employee.

Gain the Upper Hand

Q2: Explain your best and worst characteristics What they want:
Honesty Creativity Humility Diligence

What you do:

Use the entire answer to highlight your strengths

What not to do:

Do not give an unemployable flaw steal from the company Do not give a dishonest flaw Im too dedicated to my work Do not tell them youre perfect Frankly, nothing comes to mind

How to begin: Well, Id have to say that X and Y are two of my strongest

qualities. Because: X, Y, Z. As far as weakness, (blah blah blah) **(which makes me a better person)**
Great time to bring out your inner actor. This is a tricky question and it requires skill to come out ahead. Show your modesty when explaining how great you are. When it comes to your faults, be honestly willing to discuss the fact that you are self-aware, and willing to work hard to improve.

Quality 1: I am


Quality 2: I am


Greatness in Disguise:

When answering this question, you should be cool and collected. Its okay to put on a show when answering this one. The employer wont mind seeing you sweat a bit, as long as you nail the answer in the end; it shows grace under pressure. Be careful not to sound robotic when answering this one. It will make you seem untrustworthy.

This is another question you are almost guaranteed to see in some form. Rather than rehearse your answers, become familiar with the way you truly see your strengths and weaknesses. Come to honestly view those weaknesses as room for improvement, or even as opportunities in disguise. Its important to be familiar with your skills inventory so you can be flexible in your answers. One job may require a different answer than another. About Faults: There are three major ways to navigate this response:
#1 Its not an actual problem: I tend to be too detail oriented I dont like to compromise on quality Im too driven

#2 It was a problem: I used to be very disorganizedbut Ive been working on it I had a problem with constructive criticismbut not anymore #3 Its a problem you hope to solve with the company: I dont have much professional experienceyet I am not very familiar with X, but in this position I will become an expert

Independant Exercise 2
The Skills Inventory
A job interview is no place for modesty. Also, Its no place for low self esteem. You got the interview for a reason. You have been invited to apply for the position. Given the chance, you can and will make valuable contributions to the organization. These are simple facts. In this exercise, you will be coming up with twenty strengths you possess (sorry, we have to limit it at 20 for could easily fill pages once you get started) Everything you feel is a quality, skill, or strength is a valid response and belongs on this list. You are a valid candidate for any job you have chosen to apply for. Always keep in mind: They are offering a job...You are offering your skills and services. Begin your statements with I can I am I have etc.

Unless youre an egomaniac, it may seem odd at first to be listing how great you are. However, it is vitally important that you begin to view yourself as a viable candidate, as an employable professional, and as someone with something to offer. Though we can be ranked by test scores, university status, job experience, age, etc... each of us is a unique person. Each of us is valid in seeking the the things we desire (i.e a job). Each of us has a unique perspective and skill set to offer the world. Learn to believe this is true.

How Do You Score on this Human Resources Personality Test?

The following is usually called Dr. Phils Test, after Dr. Phil McGraw tested Oprah Winfrey with it. Its a 2 minute test that HR departments can use to quickly estimate your personality. Curious to know how youll score?

10 Simple questions
As you do the test, choose the best answer and note your letter choice for each question. Ready? Go. 1. When do you feel your best? a) in the morning b) during the afternoon and early evening c) late at night

2. You usually walk a) fairly fast, with long steps b) fairly fast, with little steps c) less fast, head up, looking the world in the face d) less fast, head down e) very slowly

3. When talking to people, you a) stand with your arms folded b) have your hands clasped c) have one or both your hands on your hips d) touch or push the person to whom you are talking e) play with your ear, touch your chin, or smooth your hair

4. When relaxing, you sit with a) your knees bent with your legs neatly side by side b) your legs crossed c) your legs stretched out or straight d) one leg curled under you

5. When something really amuses you, you react with a) a big appreciated laugh b) a laugh, but not a loud one c) a quiet chuckle d) a sheepish smile

6. When you go to a party or social gathering you a) make a loud entrance so everyone notices you b) make a quiet entrance, looking around for someone you know c) make the quietest entrance, trying to stay unnoticed

7. Youre working very hard, concentrating hard, and youre interrupted. You a) welcome the break b) feel extremely irritated c) vary between these two extremes

8. Which of the following colors do you like most? a) red or orange b) black c) yellow or light blue d) green e) dark blue or purple f) white g) brown or gray

9. When you are in bed at night, in those last few moments before going to sleep, you are a) stretched out on your back b) stretched out face down on your stomach c) on your side, slightly curled d) with your head on one arm e) with your head under the covers

10. You often dream that you are a) falling b) fighting or struggling c) searching for something or somebody d) flying or floating e) you usually have dreamless sleep f) your dreams are always pleasant

Points for calculating your score

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. (a) 2 (b) 4 (c) 6 (a) 6 (b) 4 (c) 7 (d) 2 (e) 1 (a) 4 (b) 2 (c) 5 (d) 7 (e) 6 (a) 4 (b) 6 (c) 2 (d) 1 (a) 6 (b) 4 (c) 3 (d) 5 (e) 2 (a) 6 (b) 4 (c) 2 (a) 6 (b) 2 (c) 4 (a) 6 (b) 7 (c) 5 (d) 4 (e) 3 (f) 2 (g) 1 (a) 7 (b) 6 (c) 4 (d) 2 (e) 1 (a) 4 (b) 2 (c) 3 (d) 5 (e) 6 (f) 1

Now add up the total number of points.

Over 60 points
Others see you as someone they should handle with care. Youre seen as vain, self -centered and extremely dominant. Others may admire you, wishing they could be more like you, but dont always trust you, hesitating to become too deeply involved with you.

51 to 60 points
Others see you as an exciting, highly volatile, rather impulsive personality; a natural leader, whos quick to make decisions, though not always the right ones. They see you as bold and adventuresome, someone who will try anything once; someone who takes chances and enjoys an adventure. They enjoy being in your company because of the excitement you radiate.

41 to 50 points
Others see you as fresh, lively, charming, amusing, practical, and always interesting; someone whos constantly in the center of attention, but sufficiently well balanced not to let it go to their head. They also see you as kind, considerate, and understanding; someone wholl always cheer them up and help them out.

31 to 40 points
Others see you as sensible, cautious, careful & practical. They see you as clever, gifted, or talented, but modest. Not a person who makes friends too quickly or easily, but someone whos extremely loyal to friends you do make and who expect the same loyalty in return. Those who really get to know you realize it takes a lot to shake your trust in your friends, but equally that it takes you a long time to get over if that trust is ever broken.

21 to 30 points
Your friends see you as painstaking and fussy. They see you as very cautious, extremely careful, a slow and steady plodder. It would really surprise them if you ever did something impulsively or on the spur of the moment, expecting you to examine everything carefully from every angle and then, usually decide against it. They think this reaction is caused partly by your careful nature.

Under 21 points
People think you are shy, nervous, and indecisive, someone who needs looking after, who always wants someone else to make the decisions and who doesnt want to get involved with anyone or anything. They see you as a worrier who always sees problems that dont exist. Some people think you re boring. Only those who know you well know that you arent.

Utilizing a variety of descriptive words and phrases shows the interviewer that you are well rounded and expressive. It also indicates a candidate who is willing to extend themself, work a little harder, and take risks. Furthermore, after a day of conducting interviews, no one wants to hear another candidate who describes themself as nice, honest, and energetic. Adventurous: I take risks Ambitious: I am driven to succeed Approachable: I work well with others /open to communication Articulate: I can express myself well in front of groups Autonomous: I use initiative Calm: I stay levelheaded in a crisis Charismatic: I can be a leader when need be Cheerful: I develop a positive work environment Clever: I can juggle multiple tasks / problem solve Competitive: I thrive under pressure Confident: I am not afraid to ask questions / speak my mind Cooperative: I get along well in a team setting Courteous: I care about workplace atmosphere Creative: I think outside the box Curiosity: I am eager to learn Determined: I am self-motivated Devoted: I am committed to the companys success Diligent: I always work my hardest / I dont give up Easygoing: I easily adapt to new situations Educated: I possess formal training and unique knowledge Efficient: I have very quick turnover time / little waste of time or energy Eloquent: I have strong communication skills Energetic: I am able to work long and hard hours Enthusiastic: I put my all into every project Flexible: I am able to adapt my priorities

Focused: I am goal-oriented Friendly: I am easy to work with Honest: I value integrity Imaginative: I am inventive in my work process Independent: I need little direction Inexperienced: I am a blank pallet Inquisitive: I am excellent at gathering information Insightful: I can read between the lines Intuitive: I can sense when there is a problem / potential solution Meticulous: I pay attention to the small details Open-minded: I take constructive criticism well Opinionated: I am comfortable voicing opinions Organized: I am a meticulous planner Patient: I am not easily ruffled Perceptive: I can read people effortlessly Persuasive: I am a natural salesperson Procedural: I work best with structure Punctual: I have great time management skills Quiet: I am a great listener Relaxed: I do not stress easily Resourceful: I use every tool at hand / I am a problem solver Responsible: I always finish a task on time / follow guidlines and procedures Talkative: I am comfortable initiating a dialogue Technological: I am industrially savvy Tireless: I dont give up / I never stop Unbiased: I have preconcieved notions (open minded)

Session 2 Its All About You

Q3: What Have You Done? Q4: What Can You Do for US? Q5: What Makes You So Special?

Body Language (Men) Body Language (Women) Paralanguage

The only way to lose on this question is to show up unprepared. BE Prepared!

Session 2 Its All About You

Q3: What Have You Done? What they want:
Organization Initiative Teamwork

Remember: Unlike the first question, this relly is all about you. Take a breath, relax, and show them what youre worth.


What you do:

Convince them you are capable of completing a project Help them see the process as well as the result Show leadership as well as team work

What not to do:

Do not come up empty handed Do not go on at length Do not simply brag about yourself

How to begin: (By now you should know what type of answer theyre looking for... independence, teamwork, development, participation) Show them that you are choosing a relevant event, not merely the one story you have available. story that comes to mind... One relevant story...
The point of this question is to hear 1) what you did 2) how you did it 3) why it mattered 4) your ability to tell a story

Take this question as a nice break in the interview...its a chance to take a breath and collect yourself. Really, unless you are unprepared or you panic, theres no wrong answer. Its a chance to toot your own with it. Be ready though, the next question is gonna be a lot tougher.

The elements of this story need to include: When: _________________________ Where: __________________________ How you got involved: ______________________________________________ Who else you got involved: __________________________________________ Your Role: __________________________________________________________ The Outcome of your work: __________________________________________

This is the easiest question in the interview. Its a chance to really dr aw them into your world. Make them feel your passion. Make tem believe in YOU! Not a natural storyteller? No problem. This is one that you can practice on your own or with a friend. Its worth it to make sure you nail this free-bee.

About your experience:

Its not necessary that your accomplishment be Earth shaking. That doesnt mean that any old story will do. There are some components that the interviewer is looking for in your answer.

There was a reason to get involved: You may have found out accidentallyincidentallyinadvertentlyit doesnt matter! The point is that somewhere along the way you proved that you can go after what you want and that

You make commitments!

There was a clear purpose: Its great to try new things, but the interviewer wants to hear that you dont waste your time (or the companys). Your informed decision proves that

You have foresight!

There was a goal: Its great to travel around doing good deeds, but even Gandhi had a goal in mind. By showing that you recognize the importance of goals, the interviewer knows that

You are rational!

There was an Outcome: Some projects are ongoing, and perhaps you were only involved in a portion of that long-term project. Either way, there was some outcomethe outcome is vital. Not only will it show the interviewer that you have follow-through and that your reliable, but also that

You get results!

Independant Exercise 3
A Story of Accomplishment
Following what we have discussed in the lesson, you will now construct a story of achievement for someone else. This will detach the thinking skills necessary, from your own emotional threads regarding your own past. Once you become more familiar with the process of telling stories in this manner, it will be easier to personalize them without getting lost. Remember, that each interview, each position, and each interviewer, is unique. Therefore, no one story will suit all situations. You can, however, learn to rephrase a particular event to suit different needs. As you work on this skill, you should become aware of other events in your life that may serve as useful stories within your field of interviews.

Choose one of the following personalities and construct a success story for them. Remember, even a lesson learned in defeat can be spun as an ultimate tell the story, you make the rules. Napolean Bonaparte Luke Skywalker Miley Cyrus A baby sibling, cousin, neighbor etc.

Remember, the story should be brief, direct, and interesting. It should clearly illustrate the Reason to get involved, the Purpose of involvement, the Goal of the actions taken, and the ultimate Outcome of the endeavor. If you illustrate these function well, your story could be about tieing your shoes in the morning and it will still impress. Once again, if you are not a strong story teller...Practice, Practice, Practice!

Again, this is a question thats all about preparation. Know where you are and why youre there!

Remember: They need to hire someone. Youre there to convince them that you ARE that person.

Session 2 Its All About You

Q4: What Can You Do for Us? What they want:
Knowledge Cohesion Flattery Logic Confidence

What you do:

Outline the relevance of your skills Show them you know who they are Convince them that this is the job for you (and you the candidate for them)

What not to do:

Do not GUESS (about the position, employer, etc) Do not give a laundry list Do not reinvent the wheel

How to begin: As Ive stated... (remind them of what they already know).

Outline, as expressly as possible, the specific ways that your skill-set suits their specific needs for that position (or better yet, a position above this one) This answer is dry, specific, and direct. Not the time for a song-and-dance.

Go into this question believing that at this point they are ready to hire you. They have your CV, they know your past, and theyve seen your personality. Now is the time to seal the deal. Show them that you have researched the position you are applying for (it shows interest). Show them that you understand their company, its goal and mission statement, the expectations for the position you are applying to, and that youve taken the time to understand who the hiring agent is.

Details - Details - Details - Details - Details

Sitting across from the interviewer is no time to ask what does a XYZ do anyway? The more detail you have going into the interview, the less you sweat. The better you sound-The better you seem - The better your chances of scoring that job. DETAILS!

When was it founded: Where did it begin: Where is it headquartered: What has its growth pattern been: Who is the current president or CEO: Is it involved in any major actions at present:

How many openings are there: Are there alternate positions also available: What are the promotional opportunities: Who oversees the position you are applying for: How many people work in that immediate department: What are the specific duties of that position (and the one above it):

What is their position: What is their history: What are their accomplishments:

Who will conduct the next interview: What will be the content of that interview: What will be the format: How many candidates will move on to that level:

Independant Exercise 4

Sorry...nothing snappy or fun about this one

Just like the answer to this question, there are no bells-and-whistles here. This question is all about you having done your homework..well, not this homework...the, er-ummm....homework... This question is about researching the company as thoroughly as possible. The only way to do that is to practice.

Of course, Wikipedia and Google are great. If you are applying for a large organization, query News sources: Reuters, The Wall Street Journal, Financial Times, Le Monde, Der Spiegel, etc. Google Scholar can be used as a general search to see if there have been any articles published regarding the company. This may lead you to some key names or phrases that could assist your search. You may be able to use information posted on the sites of recruiting firms, employment message boards, the Chamber of Commerce for the city of headquarters, or any of the numerous consumer advocacy or financial, environmental, or ethical watchdog groups.

Sorry, thats all you get for this one. Just gotta get in there and start digging around.

Brew up some coffee, or a pot of tea, get comfortable...and get to work... Itll all pay off when you get to work (at your new job).

Be the person they are looking for. How do you do that? If you listen carefully, they will tell you themselves!

Remember: Job interview judouse the information they provide to overcome their questions.

Session 2 Its All About You

Q5: What Makes You So Special?

What they want:

Interpersonal Skills Logic Sales Initiative

What you do:

Tie it all together... remind them how ideal you are Remind them of what they are looking for Show them that of all the wonderful candidates, you are the one to choose

What not to do: Do not be overly humble

Do not lose track of the goal Do not introduce significant new details

How to begin: Based on our conversation... (show them youve been paying attention) Then use the interviewers talking points to reiterate your skill-set and experiences. Use THEIR words as often as possible for this question. Wrap it up by focusing on what you can do for you meet their needs.

Its hard to deliver this answer without the feeling that every warm body that has occupied that chair prior to you didnt say approximately the same exact things. Thats because... ITS TRUE. This question is not so much about what you say, as how you say it (please refer to question 1). This is the time to show them that youve been listening, you have the ability to think under pressure, and really, serves as an audition of sorts.

Its Not About You!

Just kiddingof course its all about you. But this is the time to convince the interviewer that you are all about them. You are applying to a position that will serve them. That your needs and their needs are ultimately the same. I want nothing more than to make this company great. The trick is to do this without seeming like the sniveling toad that, in fact, you are telling them that you are.

Store up Knowledge for this inevitable question

This, amongst other things, is a test of your listening skills. There are certain points that you can listen for, remember, and utilize, when this question comes up.

The reason they are hiring When they need to fill the position Any type of company ethos Which skills they are seeking most (individualism, teamwork, creativity) Company goals, department goals, job specific goals What happened to the previous employee The interviewers company history Successes of previous employees, of the Boss, of a celebrated colleague Any story or indication of negative or unsuccessful behavior

How to introduce previous points from the interview-you said it best-which weve discussed-if I understand correctly -like you said before-as youve stated-

-for example (something previously stated)-considering (x) I can say -

-as far as (restate a previously stated goal) I-

Listen carefully. If you have a relevant experience that dealt with a situation similar to the one the employer is facing at the moment, this is the time to bring it up. This can be a touchy technique, however, because you dont want to sound pompous, overconfident, or more capable than your superiors.

*Tip: you absolutely want to sound pompous, overconfident, and more capable than your superiorsjust do it stealthily*

Independent Exercise 5
Read the following job description. Considering what youve learned in this section, construct a letter of appeal using your actual experiences. Find a way to make yourself a strong candidate. Keep your letter succinct, sincere, and compelling. Its necessary to be honest, but also remember to use the truth.

Junior Assistant Lion Catcher

Kruger National Park, Limpopo S.A. Position Description: Assist senior assistant lion catcher in all manner of duties. May include extreme physical activity, irregular hours, and lionslots of lions.

Ideal Candidate: We are looking for someone who has a love for and familiarity with
animals. Someone who thinks outside the box, and appreciates an opportunity for OTJ training. Previous experience is not necessary, though a strong work ethic and an adventurous spirit are a necessity.

No.1 Use contact to show appreciation

The pat on the back is a lost art. Dont be afraid to pat a buddy or a colleague on the back when he or she delivers a perfectly timed punch line or nails the big presentation. Most people arent freaked out by a hand on the shoulder and theyll likely be appreciative of your sign of affection and respect.

No.2 Dont cross your arms when socializing

Crossing your arms is a protective posture. We do it when were cold, nervous or on guard. Think of those big, burly nightclub bouncers, crossing their 26-inch pythons while standing guard at the door to a club. Do they look like guys you want to talk to, joke with or work with? No, right? Their job is to look intimidating. Your job is to look likeable, open and confident. So relax a little and keep your arms uncrossed.

No.3 Smile
Confident people smile because they have nothing to worry about. Try this as an experiment: smile at someone as you pass them on the street or walking around the office. Chances are good that theyll smile back. Now wouldnt you like to have that effect on people all the time?

No.4 Proper grooming

Imagine yourself walking into a room, maybe there are lots of beautiful women there, or maybe the room is filled with respected colleagues. Now consider your appearance: four days' worth of scruff, bad skin, hair crispy and pointy like a Backstreet Boys. The point were trying to make is that grooming is an essential component of communicating confidence through body language. You want your hair, face and even your smell to work for you, not against you. Dont be afraid to experiment with new products to find the ones that work for you.

No.5 Firm handshakes

Another of our top 10 tips for showing confidence with body language has to do with the firm handshake. There are few things worse than reaching out your hand during an introduction and getting a palm full of dead fish. Dont be that guy. Instead, grip the other persons hand firmly and confidently. If shaking hands with someone youve already met, you might even consider the two -hand grab: placing your free hand on the other persons elbow adds warmth and enthusiasm to the handshake. Just dont get carried away. A handshake is not a contest. Dont try to crush the other persons hand and dont hold on too long.

No.6 Take wide steps

A confident man will never be described as scurrying, creeping or sneaking, so pay attention to the way you walk. If you want to show confidence with body language you want to take large steps. Wide steps make you seem purposeful and suggest a personal tranquility, which denotes confidence in a man.

No.7 Stand up straight with your shoulders back

Standing up straight is one of the most important of our top 10 tips to project confidence through body language. It can be a challenge especially if youve been a sloucher all your life, but get over it. Standing up straight is perhaps the most important means of communicating confidence. Concentrate on pushing your shoulders back slightly when standing and walking. Nothing major, just a little. That one simple motion does wonders for your posture. Try it in front of the mirror -- youll be surprised how much more confident it makes you look.

No.8 Keep your eyes forward

Keeping your eyes level might be one of the trickiest ways to show confidence in body language. When youre walking anywhere by yourself, it often feels natural to lower your head slightly and watch your step, but this posture communicates to others that you dont want to engage in conversation or interact. And if youre not careful, you might get into the habit of doing it all the time. Keep your chin up and your eyes forward, even when youre walking down the street by yourself.

No.9 Don't fidget

Fidgeting is a clear sign of nervousness. A man who cant keep still, is a man who is worried, tense and certainly not confident. Your hands can be your worst enemies -- fight to keep them still and steady. You can definitely talk with your hands, but keep your gesticulations calm and under control. Also, when seated, avoid that rapid leg-vibration thing that some guys do (you dont want to look like a dog getting his belly rubbed).

No.10 Avoid your pockets

One of our most crucial tips to show confidence with body language is to keep your hands out of your pockets. We put our hands in our pockets when were uncomfortable or unsure of ourselves. And as long as you have your hands stuffed down your pants, thats how other people will view you. Instinctivey we tend to hide our hands when were nervous; keeping your hands out in the open indicates confidence and shows people you have nothing to hide. Also, recognize that putting your hands in your pockets encourages slouching, which isnt good. As an alternative, try putting your hands on your hips; it s a far more confident posture.

Remember that these are tips for life. If you try to implement these concepts on the day of the interview, you may as well just burn this article. Practice these skills until you are able to incorporate them into your daily life. Look at yourself in the mirror (we know you already do). When you check your reflection, look at more than just your hair and winning smile; check your posture, how your clothes drape your body, where your feet are positioned (are your shoes tied?). Dont just do this at home. Look in shop windows and the reflections of well polished cars. Check your profile in the reflection of your friends sunglasses. The point is, be aware of yourself, and work to become the person you want to be. Beauty is internal, but unless you interview with the Dali Lama, it wont hurt to work on the exterior a little as well.

Body Language Decoded

Say please and thank you. Dont raise your voice. Sit up straight with your legs together and hands on your lap. Dont draw attention to yourself. And never ever brag. These are the lessons many parents teach their daughters. And while these attributes politeness, deference, humilityand the way they are projected through our gestures, gait and self-presentation can certainly help in the classroom and certain social settings, they could be holding many of us back professionally.

Jeannine Fallon, executive director of corporate communications at, learned this at a training course called Women Unlimited, which she attended when she worked at Volvo 10 years ago.

I distinctly remember one insight, she says of the session. At a boardroom table, women tend to pile all their materials neatly and sit tucked into the table, while men tend to sprawl out, push away from the table, cross his ankle over a knee and lock arms behind his head. It was impressed upon us that the concept of taking up space correlates to the concept of dominance. The result? Ive never sat tucked into a table since.

An image is worth 1,000 words: No matter how illustrious our resumes, how brilliant our ideas, how Calvinist our work ethic, we are judged by how we present ourselves. Research shows that it takes four minutes to make a first impression, and, according to a widely cited study by UCLA professor Albert Mehrabian, body language accounts for 55% of that impression (38% comes from tone of voice; the remaining 7% from our actual words). Unfortunately, says Carey ODonnell, president of Carey ODonnell Public Relations Group, based in West Palm Beach, Fla., many of us have no idea that our non-verbal cues are making an impact. There are thousands of micro-expressions, and people are reading these, even if they are only subconsciously translating these cues.

Some of the visual ticks common to women:

Tilting your heada sign of listening that can be misinterpreted as one of submission or even flirting. Folding your hands on your laphiding your hands under a conference table or desk, for example, signals untrustworthiness; a cue from ancient times, when men would reveal their palms to show they were unarmed. Crossing your legsa sign of resistance. Excessive smilingan indication that you lack gravitas and seriousness. Folding your arms in front of youtranslates to insecurity or defensiveness. Playing with or tugging at your hair, jewelry or clothescan signal distress or, again, be misinterpreted as flirting. Many of these habits are deeply engrained and, even when we think we have expunged them, tend to flare up when we are in stressful or nervous situations. For example, when there are only men at a meeting and one woman, the woman tends to get nervous, says Carol Kinsey Goman, executive coach and author of The Nonverbal Advantage. Because they are larger and take up space, men have an imposing, assertive demeanor. And that can be intimidating. Women are much more expressive than men, she adds. Men have more of a poker face, and it drives us nuts because we cant read whats happeningwe dont know where we stand. And when we keep explaining a point and see no reaction, we tend to panic and overdo it to make our point. So, how do we mitigate these ticks if we arent even aware we are doing them? A mirror can do a lot, says Kinsey Goman. Practice your speech a variety of ways with your head tilted, your head straightand note the difference. Practice your gestures. Gestures are terrific but dont do them above the shoulderyoull look too erratic. ODonnell also recommends videotaping presentations and then watching them without sound. When we see ourselves in pictures, or especially on TV, we often say, Who in Gods name is that? she laughs. When you watch yourself without sound, pay attention to visual cuesare you waving your hands frenetically, laughing inappropriately when no one else is laughing, looking around nervously? Then watch it a second time for voice tone and bridges [such as] like and you know.

As for dealing with nerves beforehand, Theresa Zagnoli, founder and CEO of Zagnoli McEvoy Foley, a communication and litigation consulting firm, recommends shutting the door of your office or retreating to the restroom and taking 10 to 20 deep-belly breaths. Another trick: releasing nerves by scrunching your toesan act that, unlike fiddling with your hair or retreating back in your chair, will go unnoticed. Zagnoli also preaches a tactic called mirroring. The idea is that the more like the person youre dealing with you can become, the more you will connect, she says. Is the person you are sitting across from soft-spoken? Does he or she speak slowly, smile and laugh a lot? Is their pad on the desk or their lap, do they take notes copiously, are their legs crossed, are they leaning forward or backward? I take note of all these things and then chameleon myself to become more like that person. Some businessmen and women balk at this ideaor at the idea that we have to transform ourselves in order to get ahead. But, assures Zagnoli, it is not a compromise. Thisthe mirroring, the mimicking and the suppression of bad habits or impulses doesnt change who you are, she says. It doesnt change your heart, what is in your head, your ideas. In fact, changing how you carry yourself allows us to communicate those thoughts and feelings more fully.

- Be On the Level : Gesture between your naval (the desk) and your shoulders. Too high and it seems frantic...too low, and it seems inconfident or untrustworthey

- Show your hands: Its a sign of trustworthiness. Also, dont fold your arms and definitely keep your hands out of your pockets. - Square-off: Face the interviewer, the receptionsist, the person you meet at the water-cooler (you never know who you just ran into). It shows directness, honesty, and a straightforward attitude that employers are looking for. - Manage persperation: Never shake hands with sweaty palms. Never decline a handshake..the solution? A subtley concealed napkin, or even absorbant socks, shirt, trousers, etc. If you sweat when nervous, find some way to dry off before making physical contact.

Do you like the sound of your own voice? Most people dont. When they hear their voice registered, the first thought that pops into their mind is, Do I really sound like THAT when I talk? We are not used to hearing our voice the way the rest of the world does, but this does not mean that we should diminish its importance. Just like your fingerprints or your DNA, your voice is unique and it says a lot about you and your personality. It is enough for people to hear your voice on the phone to make quite a few very important (and often very accurate) assumptions about you including your age, education, intelligence, maturity, health, background, body build, attitude and even your emotional state. A few years ago an experiment made in this area showed that people literally hear personality in the voices of others and it biases their opinions about everything from the persons credibility, to the level of confidence, to sexual appeal. In fact, the science behind our tone of voice is so vast that there is a whole area of non-verbal communication, called Paralanguage. Paralanguage studies speech qualities such as its pitch (highness or lowness of voice), pace (speed), volume (loudness) and, in some cases, enunciation.

How can knowledge about Paralanguage help you in your day-to-day communication? Potentially, your voice has the power to engage, charm, encourage, motivate, persuade, or gain peoples attention and trust. Just as, if used incorrectly, it can alter the meaning of your message and give people the wrong impression about your true personality, making you sound unprofessional, indecisive or, vice versa, pushy and demanding. Take a moment to learn what your voice says about you and what you can do to make the best impression in every conversation.

1. Speech Pace
Pace of speech is the first and probably the most important part of paralanguage, which basically describes the speed at which we say our thoughts out loud. Our speech pace is largely influenced by our emotional state, such as nervousness or excitement. I have noticed that I start speaking faster whenever the conversation revolves around topics that I am passionate about. For some unexplainable reason, I feel the urge to share my fascination and squeeze as much information as possible into my 2-minute conversation window. Now, as soon as I realize that I start to chatter, I deliberately try to slow down and let another person talk.

What Does Fast-Paced Voice Say aboutYou: Talking at a pace that is too high makes it challenging for people to mentally keep up with the message and follow the train of thought. It also gives the impression that the speaker is agitated, loves to chat, lacks seriousness and can be easily manipulated. What Can You Do: If sometimes people ask you to talk slower or repeat a phrase again, you can probably benefit greatly from bringing your speech pace down. This does not mean that you should take forever to get to your message across or pause after every word. The rule of thumb is to speak at a pace that is slightly slower than what you are comfortable with. Another great way to make your speech more effective and expressive, is to take control of your breathing and focus on pronouncing the words and punctuation marks clearly (e.g. pausing for commas, hyphens, and question marks). What Does Slow-Paced Voice Say about You: Slow speakers usually give people the impression of being calm, composed and confident. They appear relaxed and in control and often have a soothing effect on people they talk to. However, speaking at a very slow pace makes the conversation seem monotonous and leaves the listeners too much time to process the message (which is why their thoughts soon start to wander off to other topics). What Can You Do: If you do not want to relax your listeners to the point of making them fall asleep, avoid speaking in monotone. Make a conscious effort to vary both, your tone of voice and your speech pace.

2. Pitch
Pitch is the placement of the voice on the musical scale ranging from high to low. Usually men speak in lower pitch (about 120 Hz) than women (220 Hz).

What Does Speaking in a Low Pitch Say about You: Studies that have been made in the area of paralanguage indicate that low-pitch speaking voices, both for men and women are preferred by the listeners. Whether deserved or not, low-pitch talkers are associated with authority, credibility, strength and self-confidence. Many actors, singers and public speakers consciously bring their voice pitch down to sound more rich, expressive, appealing and persuasive. What Does Speaking in a High Pitch Say about You: High-pitched, thin, squeaky or nasal sounding voices are less pleasant to the ears of the listeners. They give the illusion of a lack of confidence and make the person sound insecure, weak, nervous and less truthful.

What Can You Do: Contrary to popular belief, high-pitch speakers can learn to control their speaking pattern and bring their voice down a notch. The best and safest way to do it is to work together with a vocal coach and learn to breathe from the diaphragm as you talk. Tutorials can be found online if you want to learn the basics.

3. Volume
Volume refers to the power of loudness of your voice. Clearly, the volume of the voice should not be too high so that it sounds as if you are shouting or too low, where your listeners have difficulty hearing you. What Does the Volume of Your Voice Say about You: If you are a soft-spoken person, you can be perceived as shy or insecure. While, if people have to hold their phone 5 inches away from their ear while talking to you, you might give the impression of someone who loses their temper easily. What Can You Do: Fortunately, changing your voice volume is one of the simplest skills of paralanguage that you can master. It does not take much effort to raise our voice or lower it down a little depending on the situation we find ourselves in.

Session 3 Time to Sweat a Little

Q6: How Many Windows are there In Paris? Q7: What Made You Apply for This Position? Q8: Explain Your Current Employment Status

50 Common Interview Mistakes
(That Could Cost you a Job)

The Phone Interview

Every word they say should be considered thoughtfully. Dont dismiss even an offhand joke.


Remember: Most interview questions are about processthis one just happens to be exclusively about process.

Time to Sweat a Little

Q6: How many windows are there in Paris? What they want:
Grace under pressure Logic Reasoning Linear thought / Communication

What you do:

Show them how you approach a difficult situation Demonstrate ease with process thinking Bring them on a journey

What not to do: Do not disregard the question

Do not become flustered Do not focus on the correct answer

How to begin: Well first (start off strong... no time to waffle) Begin with a list of what you know. Next, list a few (A Few! ) of your unknowns. Most importantly, begin your process, out loud! Include them by confirming your assumptions, and clarifying your decisions. Proffer a ridiculous solution

Not every interviewer will outright ask a question like this one. BUT, every interviewer wants to know how you handle the unexpected. Whether you see this type of question explicitly, or they simply weave it into the interview, your ability to demonstrate logical, process-based thinking skills and communication will be paramount to walking away from an interview victorious.

The answer doesnt matter

The point of these questions is not to arrive at an accurate answer. Rather it is to test your thinking skills. This is a time to think out loud but be sure to include the interviewer in that process, lest they become bored. You must eventually arrive at some solution, because after all, that is what they asked for. Often, once an interviewer sees you attack this question in a desirable manner, they will interrupt and move on Mission Accomplished!

Some Ridiculous Questions from Real Life

"How many balloons would fit in this room?" -- PricewaterhouseCoopers "If you were shrunk to the size of a pencil and put in a blender, how would you get out?" -- Goldman Sachs "You have a bouquet of flowers. All but two are roses, all but two are daisies, and all but two are tulips. How many flowers do you have?" -- Epic Systems "You are in charge of 20 people. Organize them to figure out how many bicycles were sold in your area last year." -- Schlumberger "What would you say if I told you that you aren't ambitious?" Liberty Mutual

Some Points of Process

Begin at the beginning Explain with what data (or assumptions) you are formulating your response Work through your process out loud Keeping the interviewer involved in the process stimulates their perception, shows that you can cross-communicate even while working independently, and most importantlykeeps them awake! Show confidence Most likely, you will have very little confidence in your response. You can, however, demonstrate confidence in your process. Deliver your answer with authority You may want to, but dont squirm in your chair when you reach your conclusion . Give the answer as though you actually mean it. If you want, you can hedge a bit by using qualifiers, for instance: In my estimation, according to my calculations, Id have to check my facts on this, but

Remember, this is a legitimate job interview question. Therefore, you must give a well considered job interview response. Youd be surprised at how many interviewers dont laugh during this question.

Independent Exercise 6
Answer the question in a way that would make you stand out in a job interview. Outline your answer, being as specific as possible in your response. Remember the five steps illustrated at the bottom of page 2. Your answer should roughly follow that order, though creativity is always a plus.

You are dropped in a foreign country that you do not recognize. You do not understand the language, and are unaware of any cultural norms when you arrive. You have unlimited funds to begin a business, however you only have one week to get underway before your funding is cut off. What steps would you take?

Obviously you need a job...therefore that will not be the correct answer. Think BIG!

Remember: Like a marriage or a good pair of sneakers, the employer wants a partnership that will last.

Session 3 Time to Sweat a Little

Q7: What made you apply for this position? What they want:
Commitment Planning Understanding Upward Mobility

What you do:

Show them you fully understand the commitment you are making Speak as though you have the job Demonstrate your decision process

What not to do:

Do not tell them you need a job Do not mention money (more on that later) Do not include them in your broader job search

How to begin: There are a number of reasons I find this position appealing... (Then go on to list the factors that influenced your decision.) Be sure to include the idea that you fit the position as well as the position fits you. Make sure to present both sides of that coin. Demonstrate depth in your research.

Your answer to this question conveys attributes of your character. First, your background knowledge of the company, the position, possibly the location and its surroundings, the interviewer, and anything else you can dig up, shows how thorough you will be as an employee. Furthermore, it indicates how serious you are about this position. Second, if you can show the interviewer that youve done your homework, and can convince them that you are a good fit with regard to all those factors, then they can feel more assured that you are committing to a long term relationship. That makes you a desirable candidate.

You Fit this Job Like A Key in a Lock...

A Hand in a Glove...
A ...Well, you get the idea

The question is not why do you want A job? The question is, Why do you want THIS job? As always, be careful to answer the question they ask you. That said, understand that many applicants will respond with reasons they need A job. I like the field, I like the salary, I like the companythese are nice reasons, but not the reasons you are in that chair, on that day, interviewing for that position. Like we saw in previous questions, research pays off. Try to correlate different aspects of the position, company philosophy, job location, departmental parameters, etc. Compose a picture of this job fitting into your life, and your life encompassing this position. Make them believe that you have the job.

Good Idea

Bad idea

Good idea: Mention that you like the location -AND WHYBad idea: Discuss another job interview in any way Good idea: Demonstrate knowledge of the promotional pathways Bad idea: Discuss previous employment in any way besides experience gained Good idea: Display interest in the specific job functions of the position Bad idea: Mention money in any way Good idea: Compliment the interviewer on their clothes (just kiddingbut its always good to find something to impressed byit makes you more memorable) Bad idea: Mention negatives about the position, but its a good idea to mention lifestyle changes you will make to accommodate the position. Good idea: Quote something from the job posting or company website. It demonstrates memory and attention to detail.

Even the best prepared, most capable and confidnet candidate can get wrapped up in the big picture, overlooking some of the minutae. In an interview, overlooking the obvious can lead the interviewer to overlook you as a candidate. In order to avoid making a Silly Mistake (so silly that you dont get the job) here is a list of the top 50 little things to avoid. Commit these ideas to heart so you dont have to think aobut them on the big day. Then, you can concentrate all of your wit, charm, and personality to nailing the big stuff. So spit out your gum, tie your shoes, and sit up straight, while we explore the silliest ways to blow the big interview.

Top 50 Interview Mistakes 1. Dressing inappropriately. 2. Not taking a phone interview as seriously as an in-person interview. 3. Leaving your cell phone on. 4. Chewing gum. 5. Bringing a cup of coffee or other drink with you. 6. Bringing another person with you to the interview. 7. Wearing sunglasses. 8. Showing up early. 9. Showing up late. 10.Showing up hungover and/or really tired. 11.Going to the interview if you are really sick. 12.Not knowing the interviewer's name. 13.Not introducing yourself. 14.Leaving a Bluetooth earpiece on. 15.Texting during the interviewer. 16.Interrupting the interviewer to take a call. 17.Have background noise (kids, pets, etc.) during a phone interview. 18.Wearing too much much perfume or cologne. 19.Wearing a hat or cap to the interview. 20.Not bringing extra copies of your resume. 21.Not bringing a list of references. 22.Depending on the job, not bringing a portfolio of your work.

23.Playing with your hair. 24.Saying "ummm" or "you know" or "like" too often. 25.Mumbling and using poor grammar. 26.Talking too much. 27.Cutting off the interviewer's question. 28.Not talking enough. 29.Not smiling enough. 30.Telling jokes and laughing too much. 31.Not making eye contact with the interviwer. 32.Criticizing your last company or boss. 33.Not remembering your work history. 34.Checking your notes for an answer to a question. 35.Not following directions if you're given a test. 36.Not being prepared to answer questions. 37.Not paying attention to the questions you're asked. 38.Not taking the time to research the company prior to the interview. 39.Forgetting the name of the company you are interviewing with. 40.Forgetting the names of the companies you've worked for in the past. 41.Not remembering the job you applied for. 42.Telling the interviewer that you really need the job. 43.Telling the interviwer that you need the money. 44.Not knowing enough about the company you are interviewing with. 45.Asking about time off in your first interview. 46.Asking about salary and benefits right away. 47.When asked "Why do you want to work for our company?" providing answers that are focused on you instead of on how you will benefit the company. 48.Not have relevant questions to ask when asked, "What questions do you have?" 49.Neglecting to thank the interviewer for the opportunity to meet with him or her. 50.Not sending a thank you note after the interviewer.

17 Tips to Ace Your Next Phone Interview

Its easy to understate the importance of a phone interview, dismissing it as merely the first step in the long job-search process. In reality, a seemingly cursory phone interview is actually the most important step, because without success, the next steps never happen. Follow these phone interview tips and make it your business to secure a face-to-face meeting: 1. Print it out. Have a physical copy of your resume and the job description in front of you during the call. Type up a bulleted list of items you want to cover during the conversation. As each one gets satisfied, cross it off the list. Printouts are necessary in case your Internet access fails. 2. Have Web access. Its always best to give your full concentration to the interview, listening and answering questions diligently. However, also take advantage of the fact that the interviewer cant see you. Open up the companys website in your browser and have another window open to the search engine of your choice. But be sure to never let the interviewer hear you typing. Invest in a quiet keyboard or practice the art of silent typing. 3. Disable extra phone features. Whether its call waiting or an answering machine for an additional phone line, turn off all your phone accessories. These noises can be a distraction and embarrassment, sabotaging your chances of moving the interview process forward. Most phone companies let you disable and re-activate these features on a self-service basis. 4. Use a landline. Don't allow outside noises or a choppy cell signal keep you from an awesome opportunity. Making the call from a landline leaves less room for misinterpretation and cuts the odds of disconnection to a minimum. Also be sure to use a high-quality phone. Every phone makes your voice sound different; too much treble and you might sound weak, too much bass and you could sound self-important. Find the phone that suits your voice best. 5. Make the call from home. Its important to make the call in an environment with minimal noise and where you can speak at a reasonable volume. The more controlled the space youre calling from, the less room for distractions and other unanticipated events. 6. Give yourself time. Many job seekers make the mistake of trying to fit a phone interview during their lunch hour at work. But what if the interviewer is running a few minutes late? Also, the longer the call, the better youre doing! Make the call at a time where you have a minimum of 30 minutes free. Most phone interviews last only a few minutes, but if you end up hitting it off with the interviewer, the last thing you want to do is have to cut them off. Even if youre interviewing for a low-stress job, rushing will increase stress, so give yourself plenty of time. 7. No pets allowed. If you conduct the phone interview from home, do it in a pet-free room. Make sure your cat, dog or bird is occupied and safe in another room, so barking and meowing is out of earshot. As cuddly as they might be, dont give a pet the opportunity to be a distraction during this important phone call. Ive trained my cute Shiba Inu to be accustomed to being locked out of my home office. The first time I closed the door on him during a work call, he cried like a baby, but he got used to it. 8. Answer the phone with your name. To avoid an awkward start to the call, take charge by answering the phone by stating your name. This lets the person on the other line know exactly who you are and saves them the trouble of asking for you. It also helps to have a pleasantry in your pocket ready to go. Know exactly how you will greet the caller and start the conversation. 9. Smile. Smiling when you speak brings energy and excitement to your voice. When speaking on the phone, your voice actually loses about half of its energy during transmission. Make sure your enthusiasm gets across by overcompensating. Since no one can see you, pretend you're on a soap opera and overact.

10. Watch your body language. Everyone has different phone habits. Some people pace and others sit still as a statue. Find middle ground and pay attention to your interview body language. Hold your body in an upright position and dont be afraid to use your hands to be expressive. If you are the type of person who is on the move when on the phone, give yourself an enclosed area that is large enough so you avoid wandering from room to room. 11. Mute. If you need to take a sip of water or handle a situation outside of the interview, the mute button can be your best friend. On most phones, the person on the other line will never know you hit the button. However, its always a good idea to test mute before the call to see if the person on the other line gets an indication that its been activated. 12. Be honest. If a major distraction occurs during the phone interview, mention it. Your honesty will likely be appreciated; after all, the person on the other line is human too and has likely encountered a similar situation. The worst thing you can do is attempt to cover up something that takes you out of the moment, because it could make you look like you werent paying attention. 13. Be ready. Prepare all of the materials you will need for the interview and be at the location of the call at least five minutes early. The interviewer can call early; in fact, some hiring agents use this as a tactic to test candidates. 14. Convince me. You must convince the interviewer that having you come into the office for a meeting will not waste their time. Make sure that your answers during the call reiterate your experience, interest in the position, and desire to continue the conversation in person. 15. Say thanks fast. Unlike a face-to-face interview, theres no commute afterwards. Send a thank-you note an hour or two after the phone interview. This helps you close the loop and reiterate your interest in wanting to meet the interviewer in person. The goal of a phone interview is to get a face-to-face meeting; dont be bashful about making this request. If you can't send the email right away, make several notes about the call while they're fresh in your mind. These will come in handy when you send the thank-you note later in the day. 16. Dont talk about money. Career coaches always say to hold off on discussing salary until the end of the process. But in reality, the interviewer knows you might attempt to do this and may try to force the issue. After all, determining an employees desired salary is part of the filtering process, which is why they are conducting a phone interview in the first place. Try to keep your answer vague by telling the employer that you need a better understanding of the total compensation package until you can state your desired salary. Phrases like, Im negotiable, Id rather discuss compensation in person, or I currently make X but am looking to make Y can often get the interviewer to move on. 17. Always be prepared. If youre firing off resumes like cruise missiles, it is possible youll receive an unexpected interview call. If you receive a call out of the blue, dont be afraid to tell them you need to call back. This will give you time to research the organization, research the person, and make sure youre at a suitable location for the call. While keeping all of these tips in mind, dont lose sight of your phone interview mission: to earn an in-person meeting, convince them to love you, and get an amazing job offer.

Session 4 Leave Em Wanting More

Q9: What are your Salary Requirements? Q10: So, is there Anything Youd Like to Ask Me?

Appendix: Bad Breath Breathing for a Better Life

TRAP!!! Do everything you can to avoid giving a concrete answer.

Remember: Seriously, this is a TRAP!!! There is no way to answer this question to your advantage.

Session 4 Leave Em Wanting More

Q9: What are your salary requirements? What they want:
To learn that youre greedy To learn that youre easy To learn how you value yourself

What you do:

First, respectfully try to postpone answering the question Next, respectfully refuse to answer the question Finally, respectfully give an absurdly vague response

What not to do: Do not give them a real answer

Do not tell them moneys not important Do not leave it up to them

How to begin: Well, I hoped (because youve already been thinking about this question) that as the hiring process progresses, I would learn more about the compensation package. I dont have enough information at this time to commit to any specific salary.

Some interviewers are kind enough to avoid this question all together. Others are sadists that wont let you off the hook for anything. Most fall somewhere in between, so be prepared. Really, really try not to answer this question. Exceptions: When the salary is absolute and previously stated. When there is a convention dictating pay range. When youre absolutely desperate! (Just Kidding)

How to Matrix your way out of this Question

Stall for Time: (The early bird catches the worm...the second mouse gets the cheese)
-Explain that youd be more comfortable later in the hiring process -Explain that youd be more comfortable when you have more information -Explain that you need to understand the complete compensation package (benefits, options, vacation, training, etc) before you can evaluate appropriate salary

Ask for Information:

(More Interview Judo)

-Ask if there is a standard starting salary -Ask about the opportunity for pay raises and promotions -Ask if they are willing to pay above the standard for that position (oooh, dirty!)
Most interviewers will back away from the salary question if you begin to question them. Some may engage in a frank and open discussion. If that happens, youre on your own.

Give Them an Answer:

(Try not to give them an answer)

-Give a salary range covering every job in the field -Offer the salary you earned at your last job, and imply you would need an increase -Quote some statistics about salaries for similar positions ---Trap---Trap---Trap---Trap---Trap---Trap---Trap---Trap--Trap---Trap---Trap---

Independent Exercise 9
Research the average salary of three very different positions. They may be jobs youd like to do, jobs easy to find information on, or anything else you choose. If you can, find the salaries of a beginner or intermediate position (odds are you will not be hired as a CEO).
Then, using your information, construct a last ditch response to the salary question (choose one job). If you get stuck having to answer this question in an interview, being armed with an accurate salary range can help you save face, without committing yourself to anything too specific.

Position 1: Job Title: _______________________ Salary Range:_____________________ Brief Description: ______________________________________________________________ ___________________________________________________________________________

Position 2: Job Title: _______________________ Salary Range:_____________________ Brief Description: ______________________________________________________________ ___________________________________________________________________________

Position 3: Job Title: _______________________ Salary Range:_____________________ Brief Description: ______________________________________________________________ ___________________________________________________________________________

Now construct an emergency response to the salary question using one of the positions you have researched.

Dont walk away on an empty note. Challenge them and be remembered!

Session 4

Remember: Unlike much of the interview, they are likely listening closely this time. Use that chance to say something (about yourself).

Leave Em Wanting More

Q10: So, is there anything youd like to ask me? What they want:
Endurance Perseverance Engagement Confidence Insight

What you do:

Demonstrate interest by being interesting Act as though youve already got the job Make Them Think :: Make Them Remember

What not to do: Do not say no, not really

Do not ask about something youve already been told Do not ask something frivolous simply to say something

How to begin: Use what you know from your own research and what youve learned during the interview process. Ask this question like youve been waiting all along for the opportunity to do so. Answer the question with a firm Yes and then deliver your question.

If you want this job (and presumably you do) then you should genuinely want to ask something. Often, them overwhelming feeling after a solid interview is to simple shake hands and walk away, but remember: this too is a legitimate interview question. Dont stop until youve crossed the finish line. Formulate your question long before this point in the interview.

Make Them Think!

If you ask a thought provoking question, it shows the employer that you are a thoughtful person. It shows that you have been paying attention. It shows that youve maintained your composure throughout the interview. It shows that youre a serious contender. Furthermore, by stimulating the interviewer with a challenging (and forward looking) question, you are more likely to stick in their memory. Exciting one area of the brain stimulates sympathetic responses in many other regions. Make them thinkMake them remember.

Control the way they think

Now, this may sound a bit strange, but you can decide how they remember you. There are some basics to consider when formulating your question, if you want to be remembered in the most positive and productive light.

- Act Like You Have the Job

Phrase your question as though its your first week on the job. Ask about the direction of the company, the directives of your position/department, or a specific job function

- Make it Productive
Ask questions that lead to an exchange of information. Better yet, ask questions that lead to a productive dialogue about the position. Goals, procedures, whats on the horizon.

- Use the I Word

The best questions will force the interviewer to imagine you already in the position you are applying for. No point in asking a great question if the interviewer thinks of someone else while responding. - If I were to - What would I - As (X) I will - Where/When/How will I - I want to understand better - Where can I learn more about

Dont leave without knowing what happens next Its important to show the employer that you hung in there right up to the end. Close the interview by finding out what happens next. Will the interviewer contact you directly? When will you be contacted, and by whom? What is the next step in the process? Remember that it is a process and one that you expect to complete in a timely manner. You have to believe that this process leads to your employment!

Independent Exercise 10
Finishing with a strong question will help you stick in the interviewers memory. Remember that you want to use personalized language (I, we, etc) in order to lead them into a position of imagining you doing the job in question.
In this exercise, you will formulate a few generic questions using personalized language. You can think of a job you like, a job you will be applying for in the future, or any hypothetical position you wish. If youd like, you may presume to include some information you learned in the interview. Regardless of what you choose, remember that your goal is to stand out, be remembered, and lead the interviewer to imagine you in the position you are applying for. Try to come up with three solid questions.

Forget About Mints and Gum: Solving Bad Breath at its Source
There are few things more unpleasant and uncomfortable in social situations than talking to someone with bad breath. For many people, grabbing a mint or a piece of gum is their go-to solution, as it quickly masks the problem. But this approach often fails to address the root causes of bad breath, which for many people includes dietary deficiency. The reality is that bad breath can be caused by some health conditions, foods and even habits.

Examine Your Hygiene Habits

Regularly brushing your teeth and tongue, especially after meals, as well as flossing daily, swishing with hydrogen peroxide and baking soda, and getting periodic teeth cleanings are, of course, the first places to start when addressing bad breath issues. But if the problem persists beyond all this, you may have some kind of nutritional deficiency or underlying health condition that requires other interventions as well. Here are 7 natural ways to help cure the problem of bad breath at the systemic level through diet:

1) Drink More Water

Believe it or not, dehydration is one of the most common causes of bad breath. Many people drink far too little water throughout the day to ward off the bacteria in the mouth that are most responsible for causing bad breath. Tiny microbes in the mouth actually feed on loose food particles throughout the day, releasing odor-causing byproducts that end up stinking up breath. And all-natural saliva, it turns out, is your body's built-in remedy for eliminating these bacteria. It is possible for chronic dry mouth conditions to play a part in the development of bad breath. Dry mouth is caused by the decomposition of dead cells in your mouth and on your tongue. This decomposition results in an unpleasant door. But in order for your body to produce enough bacteria-fighting saliva, you must be drinking plenty of clean, fluoride-free water throughout the day. Since saliva is full of oxygen, bacteria have a much harder time surviving because they require low-oxygen environments in order to thrive. Saliva also contains natural enzymes that help stimulate the production of antibodies that neutralize bacteria, which end up getting eliminated when you swish with water, mouthwash, or other oral hygiene products.

2) Supplement With Zinc

Another common cause of halitosis is a deficiency in the mineral zinc, which helps maintain a clean, bacteria-free mouth. Some mouthwash products actually contain zinc as an active ingredient because the mineral is a known antimicrobial, and aids in the neutralization and elimination of harmful germs. But supplementing with oral zinc and eating more zinc-rich foods like pumpkin and gourd seeds, cacao, and organ meats, for instance, might be an even better approach, as it can help address the problem systemically. "Zinc deficiency is associated with poor healing, immunity and inflammation," writes Heather Caruso in her book, Your Drug-Free Guide to Digestive Health. "Halitosis from oral disease can benefit from zinc supplementation.

3) Use Herbs Daily

Since bad breath can also stem from a buildup of heavy metals, yeast overgrowth, and other toxins inside the body, it is important to regularly flush your system via dietary interventions. And one way you can do this is by taking stinging nettle or drinking stinging nettle tea. A powerful herb that has been shown to purify the blood and eliminate toxins from the body, stinging nettle helps stimulate the lymphatic system, increase the excretion of uric acid through the kidneys, and boost adrenal function, all of which target halitosis at its root. "Bad breath is often indicative of toxemia or defective elimination via liver," explains Bartram's Encyclopedia of Herbal Medicine: The Definitive Guide. This helpful manual goes on to suggest not only nettle, but also alfalfa sprouts, parsley, peppermint, dill, fennel, sage, licorice, dandelion, goldenseal, echinacea, wild yam, myrrh, lemon, and chlorophyll tablets as viable treatment options for bad breath.

4) Take Probiotics
Along these same lines, poor gut health is another common cause of bad breath. If your digestive tract is overloaded with built-up toxins, for instance, or if routine antibiotic use and poor dietary habits have left your digestive system in shambles, bad breath could merely be a side effect of another underlying problem. Equally, if you suffer from certain bowel conditions , constipation, or a sluggish digestive system, you are a prime candidate for developing bad breath. The reason for this is that these conditions create an excess of gas in your body, and much of that gas exits through your mouth. Supplementing with probiotic flora or eating more probiotic-rich foods like yogurt, fermented sauerkraut and kombucha tea just might be the remedy. Taking a tablespoon of apple cider vinegar mixed with water prior to eating meals may help your digestive processes run more smoothly.

A study published in the journal Current Opinion in Gastroenterology back in 2011 found that probiotic supplements actually help replace odor-causing oral microbes with beneficial varieties, effectively nipping bad breath in the bud. Other studies have identified specific probiotic strains such as Lactobacillus salivarius that directly target harmful bacterial strains in the mouth, and reduce or eliminate the volatile sulfur compounds (VSCs) responsible for causing bad breath.

5) Include More Raw Foods In Your Diet

Eat more raw fruits and vegetables. Crunchy fruits and vegetables, preferably organic, that are rich in fiber are also beneficial in the fight against bad breath. Eating more carrots, celery, and apples, for instance, can help scrape out the plaque buildups that are responsible for causing more mild or infrequent forms of bad breath, as well as add an extra dose of immune-boosting nutrients to your diet. These foods also help trigger an increased production of bacteria-fighting saliva inside the mouth.

6) Salt Water Gargle

You might also find a salt water gargle to be useful as this combination helps eliminate bacteria from your throat and tonsils. Himalayan Crystal salt is recommended.

7) Consider A Cleanse
If you have really bad breath, it's very likely that your body has reached toxic levels. You might want to consider a colon cleanse and then move on to doing a liver cleanse.

Note: If you choose to use a mouthwash or mouth spray as a temporary solution to the problem, it is particularly important that you choose one that has no alcohol at all. Alcohol actually contributes to the development of bad breath and studies have shown that mouthwashes containing more than 25% alcohol are linked to an increased risk of developing oral cancer.

Article initially published by Consult a healthcare professional before following any unverified health information

Three Breathing Exercises to Help you Regulate your Life

"Practicing regular, mindful breathing can be calming and energizing and can even help with stress-related health problems ranging from panic attacks to digestive disorders." Andrew Weil, M.D.

Since breathing is something we can control and regulate, it is a useful tool for achieving a relaxed and clear state of mind. I recommend three breathing exercises to help relax and reduce stress: The Stimulating Breath, The 4-7-8 Breathing Exercise (also called the Relaxing Breath), and Breath Counting. Try each and see how they affect your stress and anxiety levels.

Exercise 1: The Stimulating Breath (also called the Bellows Breath)

The Stimulating Breath is adapted from a yogic breathing technique. Its aim is to raise vital energy and increase alertness.

Inhale and exhale rapidly through your nose, keeping your mouth closed but relaxed. Your breaths in and out should be equal in duration, but as short as possible. This is a noisy breathing exercise. Try for three in-and-out breath cycles per second. This produces a quick movement of the diaphragm, suggesting a bellows. Breathe normally after each cycle. Do not do for more than 15 seconds on your first try. Each time you practice the Stimulating Breath, you can increase your time by five seconds or so, until you reach a full minute.

If done properly, you may feel invigorated, comparable to the heightened awareness you feel after a good workout. You should feel the effort at the back of the neck, the diaphragm, the chest and the abdomen. Try this breathing exercise the next time you need an energy boost and feel yourself reaching for a cup of coffee.

Exercise 2: The 4-7-8 (or Relaxing Breath) Exercise

This exercise is utterly simple, takes almost no time, requires no equipment and can be done anywhere. Although you can do the exercise in any position, sit with your back straight while learning the exercise. Place the tip of your tongue against the ridge of tissue just behind your upper front teeth, and keep it there through the entire exercise. You will be exhaling through your mouth around your tongue; try pursing your lips slightly if this seems awkward.

Exhale completely through your mouth, making a whoosh sound. Close your mouth and inhale quietly through your nose to a mental count of four. Hold your breath for a count of seven. Exhale completely through your mouth, making a whoosh sound to a count of eight. This is one breath. Now inhale again and repeat the cycle three more times for a total of four breaths.


Note that you always inhale quietly through your nose and exhale audibly through your mouth. The tip of your tongue stays in position the whole time. Exhalation takes twice as long as inhalation. The absolute time you spend on each phase is not important; the ratio of 4:7:8 is important. If you have trouble holding your breath, speed the exercise up but keep to the ratio of 4:7:8 for the three phases. With practice you can slow it all down and get used to inhaling and exhaling more and more deeply. This exercise is a natural tranquilizer for the nervous system. Unlike tranquilizing drugs, which are often effective when you first take them but then lose their power over time, this exercise is subtle when you first try it but gains in power with repetition and practice. Do it at least twice a day. You cannot do it too frequently. Do not do more than four breaths at one time for the first month of practice. Later, if you wish, you can extend it to eight breaths. If you feel a little lightheaded when you first breathe this way, do not be concerned; it will pass. Once you develop this technique by practicing it every day, it will be a very useful tool that you will always have with you. Use it whenever anything upsetting happens - before you react. Use it whenever you are aware of internal tension. Use it to help you fall asleep. This exercise cannot be recommended too highly. Everyone can benefit from it.

Exercise 3: Breath Counting

If you want to get a feel for this challenging work, try your hand at breath counting, a deceptively simple technique much used in Zen practice. Sit in a comfortable position with the spine straight and head inclined slightly forward. Gently close your eyes and take a few deep breaths. Then let the breath come naturally without trying to influence it. Ideally it will be quiet and slow, but depth and rhythm may vary.

To begin the exercise, count "one" to yourself as you exhale. The next time you exhale, count "two," and so on up to "five." Then begin a new cycle, counting "one" on the next exhalation.

Never count higher than "five," and count only when you exhale. You will know your attention has wandered when you find yourself up to "eight," "12," even "19." Try to do 10 minutes of this form of meditation.

Ultimately, as you learn the ways your body responds to different breathing techniques, you can alter your practice. Perhaps you will use one strategy to help fall asleep, another to invigorate yourself in the morning, and something quite different to calm yourself and focus before undertaking a stressful or important task. Breathing is a powerful tool and can, with practice, greatly enrich your life. Give it a shot!