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SECURITY H/SON Sign On SON/Z217 or SON/ZHA SON/ZGL4HA Sign on at own office SON/ followed by Z and a 1 to 3 character I.D.

; the I.D. can be initials, a number or a combination of both Sign on at branch agency SON/ followed by Z, own pseudo city code and a 1 to 3 character I.D. Sign on at 4 character PCC branch agency SON/ followed by Z, own pseudo city code, second delimiter and 1 to 3 character I.D. Change to work area B Change to work area A; different duty code TA (Training) Sign back into all work areas at own office Sign back into all work areas at branch agency; SAI/ followed by Z, own pseudo city code and a 1 to 3 character I.D.

SON/Z7XX1/UMP

SB SA/TA SAI/ZHA SAI/ZGL4HA

Sign Off SAO SOF SOF/ZHA SOF/ZGL4HA Temporary sign out; incomplete Booking Files must be ignored or completed Sign off; incomplete Booking Files must be ignored or completed Sign off override (at own office); incomplete transactions are not protected Sign off override (at branch agency); incomplete transactions are not protected; SOF/ followed by Z, own pseudo city code and a 1 to 3 character I.D.

Security Profile STD/ZHA Display security profile, for sign on HA; once displayed, password may be changed List security profiles created by user (second level authoriser and above) List security profiles associated with agency XX0 (second level authoriser and above) Display profile STD/ followed by Z, own pseudo city code, second delimiter if pseudo city code is 4 characters and 1 to 3 character I.D.

SDA SDA/ZXX0

STD/ZXX1UMP or STD/Z7XX1/UMP

STD/** +J OP/W* OP/WL Assumed City H/HMCT HMCT LHR/A HMCT B/NAAV HMCT E/NAAV HMCT G/NAAV HMCT E/NNAV HMCT G/NNAV HMCT IBZ/P. HMCT GOA/FD HMCT GOT/A/P./FD HMCT HMCTX HMCT@24/LT HMCT@12/LT

Display third screen of Security Profile Display terminal GTID on a Focalpoint workstation (whether signed in or not) Determine active work area and display work area currently in use Display terminal GTID (after sign on)

Designate origin city for availability Set preference for North American availability display for Apollo basic Set preference for North American availability display as Apollo ECAC Set preference for North American availability display as Galileo Set preference for Non-North American availability display as Apollo ECAC Set preference for Non-North American availability display as Galileo Designate origin city for phone field Designate origin city for fare and rules displays, and for Fare Quote entries Designate origin city for multiple fields Display CRT initialisation for assumed cities and carrier Cancel all assumed city initialisations Display times used in flight segments using 24 hour clock Display times used in flight segments using 12 hour clock

Note: Each CRT and screen (A, B, C, D and E) may be initialised differently. For best results, verify CRT initialisation (HMCT) at the start of each day. HELP H/HELP HELP M or H/M H/OSI H/ H* H/T. Display index of all subjects beginning with the letter M Display help page for specific function eg. OSI (max. 4 characters) Display applicable help page after an error response Redisplay last input Display direct help for ticketing (using function identifier)

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SCROLLING H/SCRO MB MT MD MR MU MD4 MU21 MD0 Move to bottom of display Move to top of display Move down Moves down, but only displays remaining lines on last display Move up Move down 4 lines (maximum 99) Move up 21 lines (maximum 99) Redisplay current screen

Note: The Scroll commands above are not applicable to all Galileo system functions. In particular, Cars, Hotels, TIMATIC and Availability have their own scrolling commands BOOKING CODES H/BC Action code The code used by Galileo system to tell the vendor what action should be taken on the segment or SSR (request, cancel, etc). Advice code The code used by the vendor to advise what action has been taken on the segment or SSR. Status Code The code used to show the current state of a segment or SSR. CODE FS HS IN IS IX LL NA TYPE Action Action Action Action Action Action Action EXPLANATION Sold on free sales basis Have sold - inventory adjusted If not holding...need If not holding...sell If holding...cancel Waitlist request Need specified segment or the alternate

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NN OX RR XK XX SS HX KK KL NO TK TL TN UC UN US UU AK AL AN BK BL BN HK HL HN HA

Action Action Action Action Action Action Advice Advice Advice Advice Advice Advice Advice Advice Advice Advice Advice Status Status Status Status Status Status Status Status Status Status

Need request Cancel if following requested segment is available Reconfirming Cancel without generating message Cancel confirmed/requested SSR, seat data etc Sell (sold within this transaction) Have cancelled (By Airline) Confirming booking Confirming from waitlist No action taken (No Inventory held) Holds confirmed; advise client of new timings Waitlisted; advise client of new timings Requested; advise client of new timings Unable - segment closed Unable - vendor cannot supply service Unable to sell-vendor cannot accept request, have waitlisted Unable - vendor cannot confirm, have waitlisted Confirmed outside Galileo system. No message sent when cancelled Waitlisted outside Galileo system. No message sent when cancelled Requested outside Galileo system. No message sent when cancelled Booked outside Galileo system - messages still sent and received Waitlisted outside Galileo system - messages still sent and received Requested outside Galileo system - messages still sent and received Holds confirmed Holds waitlisted Have requested Airline has requested one of its own segments in a booking originally created by GALILEO

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HS

Status

Airline has sold one of its own segments in a booking originally created by GALILEO Airline has waitlisted one of its own segments in a booking originally created by GALILEO Pending need - awaiting confirmation

HW

Status

PN

Status

EMAIL ITINERARY H/EMAIL To send an e-mail itinerary in Focalpoint, you need to create a Booking File, or use a retrieved Booking File, and add a Received From field before making the final "send" entry. E-mail "TO" and "FROM" fields. MT.TOM-HILL@ACME.COM MT.2@AMY.MOSS@YAHOO.COM MT./2@JOSE.RUIZ@HOME.COM MT.ALL@ MF.TONY.WEST@AGENT.COM MF.@TONY.EAST@AGENT.COM MF.@ Add an e-mail "TO" address Change 2nd e-mail "TO" address Insert after 2nd e-mail "TO" address Delete all e-mail "TO" fields Add an e-mail "FROM" address Change e-mail "FROM" address Delete e-mail "FROM" address Note : email "FROM" is a single item field E-mail COMMENT fields. Only one comment permitted for attaching to each "TO" field. MC.1@HAVE A HAPPY HOLIDAY MC.2@ MC.ALL@ *EM Send Email Itinerary EM EMALL EM2 EM1.3.5 EM3-5.8 Send e-mail to default address (First e-mail address found) Send e-mail to all e-mail addresses Send e-mail to e-mail address 2 only Send e-mail to e-mail addresses 1 , 3 and 5 Send e-mail to e-mail addresses 3 to 5 and 8 Add or change e-mail comment for first e-mail "TO" field Delete 2nd e-mail comment field Delete all e-mail comment fields Display all e-mail fields

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ERM ERMALL ELM5 ECMALL

Send e-mail to default address and retrieve Booking File Send e-mail to all addresses and retrieve Booking File Send e-mail to address 5 and redisplay Similar Names List Send e-mail to all addresses and end transact Leisurshopper Booking

GALILEO INFORMATION SYSTEM (GIS) H/GIS GG* GG*/ALPHA GC*550 or GC*CURRENCY GC* GP*20 GC*AAA/20 or GC*12/20 Display chapter index Display chapter index alphabetically Display chapter by number or name Redisplay current chapter Display page 20 of the current chapter Display page 20 by chapter name (AAA) or chapter number (12) Redisplay current page Display paragraph LCML of chapter 200, page 9 Display paragraph headings for page 2 of current chapter

GP* GC*200/9/LCML GP*2/

Print GIS PGC*10/2 Print chapter 10, page number 2 of G.I.S.

ENCODE/DECODE Equipment Types H/AIRC .EE DOUGLAS .EE BEECHCRAFT/AIRBUS .EE A .ED BEC .ED BEC/CR3/707/74B Encode equipment names beginning with Douglas Encode multiple equipment names Encode all equipment types beginning with A Decode equipment code Decode multiple equipment codes

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.ED A .ER BEC Equipment Indicator Codes J T P H A S Cities/Airports H/AIRP .CE SYDNEY .CE LONDON/BRISTOL .CE JOHN .CD NYC .CD LON/FCO/ZRH .CR DUB

Decode all equipment types beginning with A Display detail record for equipment type

Jet Turbofan Propeller Helicopter Amphibian (e.g. Hovercraft) Surface Transport

Encode single city name Encode multiple city names Encode all cities beginning with JOHN Decode single city code Decode multiple city codes Display detail record for DUBLIN includes local transport details, check-in details etc

Countries/Regions H/AIRR .LE INDONESIA .LE FRANCE/SPAIN/ICELAND .LE R .LD BR .LD FR/ID/IS .LD C .RD .RD AU .RD AU QL Encode single country name Encode multiple country names Encode all countries beginning with R Decode single country code Decode multiple country codes Decode all countries beginning with C Display all countries that are divided into regions Display all region codes of specific country Decode specific region code

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Airlines H/AIRL .AE OLYMPIC .AE ALITALIA/IBERIA/SWISSAIR .AE P .AD GA .AD GA/AZ/PR .AD P Encode single airline name Encode multiple airline names Encode all airlines beginning with P Decode single airline 2-character code Decode multiple airline 2-character codes Decode all airlines with 2-character codes beginning with P Decode single 3-character numeric airline code Decode multiple 3-character numeric airline codes Decode multiple 3-character alphabetical airline codes Display detailed record for British Airways (includes head office address and organisation membership, i.e. IATA, SITA etc)

.AD* 125 .AD* 125/085 .AD** AZA/BAB/SWR .AR BA

Global Distribution Systems H/AIRL .AD 1G .AE GALILEO 1A AMADEUS 1S SABRE 1P WORLDSPAN 1B ABACUS 1M TAIS 1V APOLLO Decode single GDS Encode single GDS

TIMATIC TIMATIC Fill-in Formats H/TI TI TIMV


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Display TIMATIC menu Display FIF for visa information


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TIMH TIMA TIMF TIMC TIML TIMG

Display FIF for health information Display FIF for health and visa information Display FIF for full text information Display country information display Display country partial name Display group lists

Note: With the Visa information and combined Visa and health Fill-In Format by placing /SEMN after the nationality (NA) of the passenger the system will also display entry and visa requirements for merchant seamen. By placing /ALL after the Nationality (NA) of the passenger, the Galileo system will display all different types of entry and visa requirements. TIMATIC HELP H/TIHE TIHELP TIHELPS TIHELPF TIHELPM TINEWS TINEWS/N1 TIRULES TIRULES/R1 TIMATIC SCROLLING H/TIP TIPN TIPG TIPB TIPL TIPF TIMATIC from a displayed Booking File H/TIM Visa information Request next page Request current page Request page back Request page last Request page first Request Timatic help Request specific sub-text help data Request full text help data Request supplemental transaction help Request current Timatic news Request specific news page Request rules, terms and definitions index Request specific database

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TIMV/1/LON or TIMV/1/GB

Display Visa information for a passenger whose destination is the offpoint of segment 1 and whose nationality is that of the 3 letter city or 2 letter country code appended to the entry Display Visa information for a passenger whose destination is the offpoint of segment 2 and transitting the offpoint of segment 1; the nationality of the passenger is Swiss Display Visa information for a passenger whose destination is the offpoint of segment 3, transitting the offpoints of segments 1 and 2; the nationality of the passenger defaults to the original boardpoint city Display Visa information for a passenger whose destination is the offpoint of segment 5 and with transit points being offpoint cities of segments 1, 2 and 3; the nationality of the passenger will be the original boardpoint city

TIMV/12/GVA or TIMV/12/CH

TIMV/13

TIMV/13.5

Health information TIMH/1 TIMH/13 Display Health information for a passenger whose destination is the offpoint of segment 1 Display Health information for a passenger boarding at the boardpoint of segment 1 and transitting the off points of segments 1 and 2, whose destination is the offpoint of segment 3 Display Health information requirements for a passenger boarding at the boardpoint of segment 1, transitting the offpoints of segments 1, 2 and 3, whose destination is the offpoint of segment 5

TIMH/13.5

Combined Health and Visa information TIMA/1/PAR or TIMA/1/FR Display Health and Visa requirements for a passenger whose destination is the offpoint of segment 1; the nationality of the passenger is French Display Health and Visa requirements for a passenger whose destination is the offpoint of segment 2, transitting the offpoint of segment 1; the nationality of the passenger is Canadian Display Health and Visa information for a passenger whose destination is the offpoint of segment 2 transitting the offpoint of segment 1, the nationality defaulting to that of the original boardpoint city Display Visa and Health information for a passenger whose destination is the offpoint of segment 5, transitting the offpoints of segments 1, 2 and 3, the nationality defaulting to that of the original boardpoint city

TIMA/12/CA

TIMA/12

TIMA/13.5

Airport tax information

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TIMT/2

Display airport tax information for the boardpoint of segment 2

Passport information TIMP/4 Display passport information for the destination city of segment 4

Customs information TIME/3 Display customs information for the destination of segment 3

Country information TIMC/5 Display country information held for the destination city of segment 5

TIMATIC Direct Request Entries H/TIR Note: After each line press the [ RETURN ] key, denoted below by then press [ ENTER ] on completion of the field. TIRV NA ROM DE STO TR GVA VISA INFORMATION - Nationality - Destination - Transit

Note: Optional element for Alien residents "AR" e.g., TIRV/NAARROM or TIRV/TRARGVA TIRH EM BRU DE ACC TR ROM/LOS VT MNL/BKK HEALTH INFORMATION - Embarkation point - Destination - Transit point - Visited points

TIRA NA PAR EM LIS

VISA & HEALTH INFORMATION - Nationality - Embarkation point

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DE BKK TR DEL/HKG VT ABJ/ROM

- Destination point - Transit points - Visited points

Use IATA 3 letter city codes or ISO 2 letter country codes. With the Visa information and combined Visa and health Fill-in Format by placing /SEMN after the nationality (NA) of the passenger the system will only display the entry and visa requirements for merchant seamen. By placing /ALL after the Nationality (NA) of the passenger the Galileo system will display all different types of entry and visa requirements. Note: When you are dealing with a passenger who holds a Government Duty Passport, indicate this by adding the element /TYPE and the specific regulations for that nationality, type of passport and destination will be displayed. Example entry: TIRV/NA ROM/TYPE/DE STO/TR GVA TIMATIC Full Text Information H/TID Sections GE HE TX Geography Health Information Airport Tax Subsections No subsections No subsections No subsections

PA

Passport

WA PT VA RE AI NO MI

Warning Passport Validity Admission/Transit Restrictions Additional Information Notes Minors

PV

Passport and Visa

No subsections

VI

Visa

WA VS TW IS AI

Warning Visa exemptions (except for TWOV) TWOV (transit without Visa) Issue Additional Information
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Galileo Helpdesk 2009

MI CO RP EP NO

Minors Compulsory Currency Exchange Re-entry Permit Exit Permit Notes

CS

Customs

IM PE BC EX NO

Import Pets Baggage Clearance Export Notes

CY

Currency

IM EX NO

Import Export Notes

TIMATIC City/Country Codes H/TIH TILCC/DENMARK TIRCC TIRCC/DK TIMATIC Group Codes TIRGL TIRGL/OECD Print TIMATIC H/TIH PTIDFT/BOM/HE PTIPN Print details for Timatic display of health requirements for India Print next page of multi-page text Group codes and names List of member countries of the group OECD Display list of city codes used for Denmark Display list of all city codes Display list of all city codes for Denmark

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ELECTRONIC TRAVEL AUTHORITY SYSTEM (ETAS) Electronic visa application for Australia H/ETAS TIETAR TIETAG TIETAQ TIETAH TIETAC TIETAS TIETAS1 GC*506 http://www.immi.gov.au/ ETA request for application screen ETA second screen for passport details ETA enquiry screen ETA history screen ETA check-in ETA Index Display paragraph 1 of ETA index ETA information Australian Government website

MAPS C*MAP/ C*MAP/FRANCE C*MAP/ASIA C*MAP/INDEX C*MAP/NETHERLANDSLLLL.NE Displays maps information Display map of France Display map of geographical area Display index of maps available Locate the nearest airport, in the Netherlands, to the city of Leiden -LLLL = first letter of city name is L .NE =next letter is E Locate the nearest airport to the city of Fresno, California

C*MAP/CALIFORNIAFFFF.NR

TRAVEL RESTRICTION TABLE RJ* RJ*LY RJV*ZZ/AIR Displays a list of restricted countries and vendors Displays restrictions applicable to the country Libya Displays restrictions applicable to air vendor ZZ

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LOCAL TIME TIme Check H/TIME @LTAKL @LTAKL21NOV07 Display local time in Auckland Show local time in Auckland for specified date (1 month in past to long way in future) Local time at assumed city Display time in Greenwich Mean Time (GMT) Display time in Universal Time Construction (UTC)

@LT @GMT @UTC

INFOLINK DRS (Direct Reference System) L@ZZ/GIGG* Displays the DRS information via INFOLINK for carrier ZZ Applicable GIS page to interpret display of DRS information for carrier ZZ Display participating carriers

GC*70/ZZ

GC*70/3

Fares Note : Many Fares formats that have been changed in Galileo in 2004/05 may NOT be reflected in other carrier systems. Please check your entries and if the newer Galileo entries do not work, revert to the older pre 2005 formats. L@AN/FD06MAYSYDMEL Link into Ansett (AN) and display fares from Sydney to Melbourne Converts display to ANs own display. (Follow up entry only) Move down to next screen on ANs fare display Airlines with Infolink Fares

FDL@AN

L@AN/MD GC*71/2 Examples: FD14AUGPAR/AF@APEX*ADT*CNN*INF

Fare display for 14AUG from your location city to PAR, Air France Apex fares for adult, child and infant; only fares for first description are shown; enter FD*3 for others for fare on line 3 Display for the 13OCT one way, child fares on SR from CPH to GVA

FD13OCTCPHGVAOW*CNN/SR

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FD22NOVSYDSYD@RTW/QF FD31JANMADSINRT.AP*NUC FD02MARLISLADOW*NUC.T15FEB06

Display of Round the World fares for QF from SYD Display for the 31JAN round trip fares via the Atlantic/Pacific from MAD to SIN in NUCs Fares display for the 02MAR from LIS to LAD, one way fares in NUCs, with a sale date of 15FEB06

Note: After the first fare display entry has been made, quick change entries can be made by using the letters FD followed by any of the above modifiers. Examples: FD.AP*NUC FDOW Converts display to Atlantic/Pacific fares in NUCs Change the previous requested display to now display one-way fares Change the previous requested display to now display child fares in NUCs

FD*CNN*NUC

Flight H/FLIT L@ZZ/LFZZ123/24NOV06FCOORD Displays the specific flight information via the infolink with carrier ZZ for flight number ZZ123 on 24NOV06 from FCO to ORD

Weather H/WEAT L@ZZ/LFFCO Displays the weather information via the INFOLINK with carrier ZZ for FCO

Note: There are currently no carriers participating in weather entries. CREDIT CARD AUTHORISATION H/CC Manual Credit Request For Ticketing JV317284567841005/V1 JV317284567841005/T410.00/D1207/MBA Verify card only - no approval code Request credit card approval code for hand written ticket; with mandatory expiry date and merchant airline vendor code Request credit card approval including optional credit security code (4 digits for AX - 3 digits on signature strip for other cards).
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JVAX300000000000000/D1207/T30.00/MYY/I1234

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Note: Expiry date is mandatory on all credit cards except UATP cards and is mandatory on FCC entries.

CALCULATOR H/CALC XX546+52 XX56452 XX564*52 XX564/52 XX1234567890/7 Addition Subtraction Multiplication Division If a ticket number is divided by 7, the remainder gives the check digit Adds 4 hours 45 minutes onto 1145

XX11:45+4:45

AUXILIARY SEGMENTS Sell H/AUX Auxiliary segments include air taxi, cars, hotels, surface transportation and tours. Cars and hotels are covered in separate answers in ASK Galileo. 0ATXZZNN1LGA15JUNLAGUARDIA TO WASHINGTON 0TURZZBK1RNO26NOVCF08291647 Request air taxi segment From La Guardia with text, to be arranged by carrier ZZ Enter tour segment in Booking File with BK status. The confirmation number 08291647 has been given by vendor ZZ, when confirmed outside the system Surface transportation with Embarkation point Southampton Disembarkation point New York and optional information to be arranged by carrier ZZ Cancel all non air segments Display auxiliary segments only Display booking history of auxiliary segments Display list of all Booking files with an auxiliary segment dated between 1NOV and 30NOV (see Booking File Lists in BF chapter)

0SURZZNN2SOU23JANDO NYC/ATLANTIC CRUISE ON QE2

XN *IX *HIX LD/ALL/AUX/1NOV*30NOVD

Note: See also Cars Sell and Hotels Sell for other auxiliary segments

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PRODUCT DIRECTORY H/PD PD PD*BO PD/TOURS PD/VENDOR PD/CATEGORY PD*BO/INDEX GC*14 GC*14/NEWS Printability P All of the above inputs can be output to a printer by preceding the input with P Display main menu Display by vendor Display products related to tours Display list of vendors Display list of categories or products Display index of specific vendor Product Directory vendor index Product Directory News page

Example: PPD/CATEGORY Display list of categories or products; output is to printer

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