You are on page 1of 10

Frequency Table

Q1

Valid

1,00
2,00
3,00
4,00
Total

Frequency
2
32
51
15
100

Percent
2,0
32,0
51,0
15,0
100,0

Valid Percent
2,0
32,0
51,0
15,0
100,0

Cumulative
Percent
2,0
34,0
85,0
100,0

Q2

Valid

1,00
2,00
3,00
4,00
Total

Frequency
2
34
58
6
100

Percent
2,0
34,0
58,0
6,0
100,0

Valid Percent
2,0
34,0
58,0
6,0
100,0

Cumulative
Percent
2,0
36,0
94,0
100,0

Q3

Valid

2,00
3,00
4,00
Total

Frequency
6
55
39
100

Percent
6,0
55,0
39,0
100,0

Valid Percent
6,0
55,0
39,0
100,0

Cumulative
Percent
6,0
61,0
100,0

Q4

Valid

1,00
2,00
3,00
4,00
Total

Frequency
1
18
58
23
100

Percent
1,0
18,0
58,0
23,0
100,0

Valid Percent
1,0
18,0
58,0
23,0
100,0

Cumulative
Percent
1,0
19,0
77,0
100,0

Q5

Valid

2,00
3,00
4,00
Total

Frequency
17
66
17
100

Percent
17,0
66,0
17,0
100,0

Valid Percent
17,0
66,0
17,0
100,0

Cumulative
Percent
17,0
83,0
100,0

0 100.0 100.00 2.0 99.0 100.0 25.0 14.0 Cumulative Percent 2.0 54.00 3.0 25.00 Total Frequency 1 54 44 1 100 Percent 1.0 100.0 55.0 1.0 60.0 47.00 3.0 44.0 X7 Valid 1.0 13.0 99.0 Valid Percent 1.0 Q10 Valid 1.0 13.0 14.00 2.0 100.0 60.0 60.0 Cumulative Percent 1.0 100.0 86.0 Cumulative Percent 49.0 50.00 3.0 Cumulative Percent 24.0 54.0 Valid Percent 1.0 Cumulative Percent 1.0 50.0 1.0 1.0 Valid Percent 49.00 4.00 Total Frequency 1 25 60 14 100 Percent 1.0 3.0 100.0 Q8 Valid 2.0 26.0 100.0 100.00 4.00 Total Frequency 24 60 13 3 100 Percent 24.0 84.0 100.0 Valid Percent 24.00 4.0 .00 Total Frequency 49 50 1 100 Percent 49.0 3.0 99.0 Q9 Valid 1.0 100.00 2.0 Valid Percent 2.0 1.00 4.0 100.0 100.00 3.0 60.00 4.0 52.0 45.Q6 Valid 1.0 1.0 97.0 45.00 Total Frequency 2 45 52 1 100 Percent 2.00 2.0 100.0 52.0 100.00 3.0 44.0 1.

0 100.0 61.00 Total Frequency 1 66 33 100 Percent 1.0 100.0 33.00 Total Frequency 4 35 40 21 100 Percent 4.0 Valid Percent 1.0 79.0 98.00 Total Frequency 2 46 50 2 100 Percent 2.0 100.0 65.0 23.0 66.0 21.0 100.0 Q12 Valid 1.00 3.0 61.0 77.0 100.0 100.0 35.0 46.0 2.0 Q15 Valid 1.0 Valid Percent 4.0 35.0 39.00 2.0 33.0 21.0 100.00 4.0 100.0 Valid Percent 2.Q11 Valid 1.00 3.0 48.0 Q14 Valid 1.00 3.00 3.0 50.0 Valid Percent 4.00 4.0 Cumulative Percent 1.0 40.0 100.00 Total Frequency 1 22 77 100 Percent 1.0 67.0 Cumulative Percent 1.00 2.00 2.0 .0 46.0 2.0 35.0 35.0 100.0 Cumulative Percent 2.0 40.0 100.0 77.0 100.0 Cumulative Percent 4.00 3.0 100.0 100.0 50.0 22.0 22.0 Cumulative Percent 4.00 Total Frequency 4 61 35 100 Percent 4.00 2.0 66.0 Q13 Valid 1.0 100.0 Valid Percent 1.00 2.

0 Valid Percent 2.0 Valid Percent 7.0 40.00 4.0 86.0 13.00 Total Frequency 7 40 39 14 100 Percent 7.00 2.0 100.0 22.0 13.Q16 Valid 1.0 63.0 .0 100.0 Cumulative Percent 2.00 Total Frequency 2 22 63 13 100 Percent 2.0 87.0 100.0 39.0 63.0 55.0 100.0 40.00 2.0 100.00 3.0 Cumulative Percent 7.0 40.0 Cumulative Percent 1.00 4.0 100.0 14.0 24.0 22.0 39.0 40.00 3.00 4.00 3.0 4.00 2.0 14.0 4.0 100.0 100.0 Valid Percent 1.0 47.0 100.00 Total Frequency 1 40 55 4 100 Percent 1.0 Q17 Valid 1.0 41.0 96.0 Q18 Valid 1.0 55.

0 74.0 9.0 100.0 8.0 100.0 Valid Percent 1.0 54.Frequency Table Pelayanan Valid Buruk Cukup baik Baik Sangat baik Total Frequency 1 8 69 22 100 Percent 1.0 22.0 41.0 100.0 33.0 Fasilitas Valid Cukup baik Baik Sangat baik Total Frequency 45 54 1 100 Percent 45.0 78.0 41.0 31.0 26.0 100.0 26.0 Valid Percent 2.0 Cumulative Percent 45.0 Kepuasan Valid Rendah Cukup tinggi Tinggi Sangat tinggi Total Frequency 2 31 41 26 100 Percent 2.0 69.0 22.0 54.0 31.0 100.0 Cumulative Percent 2.0 Cumulative Percent 1.0 8.0 99.0 .0 1.0 100.0 Valid Percent 45.0 100.0 1.0 69.0 100.0 100.

0% 2 2.0% Sangat tinggi 15 15.0% .0% Kepuasan Cukup tinggi Tinggi 5 5.0% 100 100.0% 2 2.0% 1 1.0% Total 45 45.0% 25 25.0% 8 8.0% 1 1.0% 41 41.0% 100 100.0% 2 2.0% 69 69.0% 20 20.0% Kepuasan Cukup tinggi Tinggi 26 12 26.0% 29.0% 26 26.0% 31 31.0% 31 31.0% 29 29.0% 11 11.0% Sangat tinggi 5 5.0% 41 41.0% 12.0% 22 22.0% 10 10.0% 54 54.0% 26 26.Crosstabs Pelayanan * Kepuasan Crosstabulation Pelayanan Buruk Cukup baik Baik Sangat baik Total Count % of Total Count % of Total Count % of Total Count % of Total Count % of Total Rendah 1 1.0% 1 1.0% 5 29 5.0% 1 1.0% Total 1 1.0% Fasilitas * Kepuasan Crosstabulation Fasilitas Cukup baik Baik Sangat baik Total Count % of Total Count % of Total Count % of Total Count % of Total Rendah 2 2.

8700 17. 100 100 Variables Entered/Removedb Model 1 Variables Entered Pelayanana Variables Removed . Predictors: (Constant).666 1. All requested variables entered.000 .637 t . .000 .588 . Pelayanan b.637 3. Predictors: (Constant).598 .637 310.259 . . Error of the Estimate 1.000 .78049 a.637a R Square .406 Adjusted R Square . Dependent Variable: Kepuasan Model Summary Model 1 R .310 df 1 98 99 Mean Square 212. Dependent Variable: Kepuasan Standardized Coefficients Beta .637 .190 Sig. Pelayanan ANOVAb Model 1 Regression Residual Total Sum of Squares 212. Dependent Variable: Kepuasan Coefficientsa Model 1 (Constant) Pelayanan Unstandardized Coefficients B Std.529 8. .000a a.3500 Std. Deviation 2. Method Enter a. Error .Regression Descriptive Statistics Kepuasan Pelayanan Mean 10.072 a.000 100 100 Kepuasan Pelayanan Kepuasan Pelayanan Kepuasan Pelayanan Sig.400 Std.170 F 67.637 1. b.29912 2. (1-tailed) N Pelayanan .673 523.49191 N 100 100 Correlations Pearson Correlation Kepuasan 1.000 .075 Sig.

000a a. b.114 316.114 3.000 . Deviation 2.5600 Std. Dependent Variable: Kepuasan Standardized Coefficients Beta .348 a. .8700 2. Method Enter a. All requested variables entered.196 523.79624 a.909 2.629a R Square .396 Adjusted R Square .000 .226 F 64.629 1.310 df 1 98 99 Mean Square 207.000 .000 . Dependent Variable: Kepuasan Model Summary Model 1 R .29912 . Predictors: (Constant).629 t 4.192 Sig.000 . Predictors: (Constant).Regression Descriptive Statistics Kepuasan Fasilitas Mean 10. .51874 N 100 100 Correlations Pearson Correlation Kepuasan 1. Error of the Estimate 1. (1-tailed) N Fasilitas . Fasilitas ANOVAb Model 1 Regression Residual Total Sum of Squares 207. 100 100 b Variables Entered/Removed Model 1 Variables Entered Fasilitas a Variables Removed . Dependent Variable: Kepuasan Coefficientsa Model 1 (Constant) Fasilitas Unstandardized Coefficients B Std.629 .732 .390 Std.106 8.000 100 100 Kepuasan Fasilitas Kepuasan Fasilitas Kepuasan Fasilitas Sig. Fasilitas b. Error 3.012 Sig.788 . .

000 .648 .637 .7000 Std.000 . All requested variables entered.827 2. Pelayanan ANOVAb Model 1 Regression Residual Total Sum of Squares 287. Pelayanan b. (1-tailed) N Kepuasan 1.55867 a. 100 100 100 Variables Entered/Removedb Model 1 Variables Entered Fasilitas.701 . a Pelayanan Variables Removed Method . b.637 1.550 Adjusted R Square .3500 19. Dependent Variable: Kepuasan Mean Square 143. Error of the Estimate 1. Fasilitas.97634 N 100 100 100 Correlations Pearson Correlation Sig.8700 17.310 df 2 97 99 a. Deviation 2. .000 .741a R Square .654 235.000a .29912 2.000 .000 .648 1. .000 .202 Sig. Predictors: (Constant). Enter a.701 .000 100 100 100 Fasilitas . Dependent Variable: Kepuasan Model Summary Model 1 R . Predictors: (Constant).656 523.540 Std. Fasilitas.49191 2.000 .000 100 100 100 Kepuasan Pelayanan Fasilitas Kepuasan Pelayanan Fasilitas Kepuasan Pelayanan Fasilitas Pelayanan .429 F 59.Regression Descriptive Statistics Kepuasan Pelayanan Fasilitas Mean 10. .

497 t -1.069 a. .744 1.473 3.144 .316 .083 .Coefficientsa Model 1 (Constant) Pelayanan Fasilitas Unstandardized Coefficients B Std. Dependent Variable: Kepuasan Standardized Coefficients Beta .530 5.001 .184 .000 .557 Sig.384 .291 . Error -1.