Workforce Analytics User’s Guide

A guide to using Workforce Analytics.

Kronos Workforce Central Suite Version 6

Document Part Number: 4704297-001 Document Revision: A

The information in this document is subject to change without notice and should not be construed as a commitment by Kronos Incorporated. Kronos Incorporated assumes no responsibility for any errors that may appear in this manual. This document or any part thereof may not be reproduced in any form without the written permission of Kronos Incorporated. All rights reserved. Copyright 2009. Altitude, Altitude Dream, Cambridge Clock, CardSaver, Datakeeper, Datakeeper Central, eForce, Gatekeeper, Gatekeeper Central, Imagekeeper, Jobkeeper Central, Keep.Trac, Kronos, Kronos Touch ID, the Kronos logo, My Genies, PeoplePlanner, PeoplePlanner & Design, Schedule Manager & Design, ShiftLogic, ShopTrac, ShopTrac Pro, StarComm, StarPort, StarSaver, StarTimer, TeleTime, Timekeeper, Timekeeper Central, TimeMaker, Unicru, Visionware, Workforce Accruals, Workforce Central, Workforce Decisions, Workforce Express, Workforce Genie, and Workforce TeleTime are registered trademarks of Kronos Incorporated or a related company. Altitude MPP, Altitude MPPXpress, Altitude Pairing, Altitude PBS, Comm.Mgr, CommLink, DKC/Datalink, eDiagnostics, Experts at Improving the Performance of People and Business, FasTrack, Hireport, HR and Payroll Answerforce, HyperFind, Kronos 4500 Touch ID, Kronos 4500, Kronos 4510, Kronos Acquisition, Kronos e-Central, Kronos KnowledgePass, Kronos TechKnowledgy, KronosWorks, KVC OnDemand, Labor Plus, Momentum Essentials, Momentum Online, Momentum, MPPXpress, Overall Labor Effectiveness, Schedule Assistant, Smart Scheduler, Smart View, Start Quality, Start WIP, Starter Series, StartLabor, Timekeeper Decisions, Timekeeper Web, VisionPlus, Winstar Elite, WIP Plus, Workforce Acquisition, Workforce Activities, Workforce Analytics, Workforce Attendance, Workforce Central Portal, Workforce Connect, Workforce Employee, Workforce Forecast Manager, Workforce HR, Workforce Leave, Workforce Manager, Workforce MobileTime, Workforce Operations Planner, Workforce Payroll, Workforce Record Manager, Workforce Recruiter, Workforce Scheduler, Workforce Smart Scheduler, Workforce Tax Filing, Workforce Timekeeper, Workforce View, and Workforce Worksheet are trademarks of Kronos Incorporated or a related company. This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http:// www.openssl.org). This product includes software written by Eric Young (eay@cryptsoft.com). Mozilla.org is a registered trademark of the Mozilla Foundation. All other trademarks or registered trademarks used herein are the property of their respective owners and are used for identification purposes only. When using and applying the information generated by Kronos products, customers should ensure that they comply with the applicable requirements of federal and state law, such as the Fair Labor Standards Act. Nothing in this Guide shall be construed as an assurance or guaranty that Kronos products comply with any such laws. Published by Kronos Incorporated 297 Billerica Road, Chelmsford, Massachusetts 01824-4119 USA Phone: 978-250-9800, Fax: 978-367-5900 Kronos Incorporated Global Support: 1-800-394-HELP (1-800-394-4357) For links to information about international subsidiaries of Kronos Incorporated, go to http://www.kronos.com Document Revision History Document Revision A Product Version Workforce Central 6.1 Release Date May 2009

Contents

About This Guide Organization of this guide ............................................................................. 6 Workforce Analytics documents ................................................................... 7 Chapter 1: Introduction to Analytics Overview ..................................................................................................... 10 Analytics Technology .................................................................................. 11 Chapter 2: Multidimensional Analysis Introduction to Analytics cubes ................................................................... 14 Using cube dimensions ................................................................................ 17 Using the Time Summary Daily and Time Summary Monthly cubes ........ 23 Analytic categories ................................................................................ 23 Measures used with analytic categories ................................................ 44 Using the Scorecard Daily and Scorecard Monthly cubes .......................... 47 Scorecard Daily cube ............................................................................ 47 Scorecard Monthly cube ....................................................................... 61 Using the Time Detail Daily cube ............................................................... 69 Metrics in the Time Detail Daily cube .................................................. 69 Index

Contents

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About This Guide This guide is for Kronos® customers who use Kronos® Workforce Analytics™ to perform multidimensional data analysis to understand business issues. This preface contains the following sections: • • “Organization of this guide” on page 6 “Workforce Analytics documents” on page 7 .

“Introduction to Analytics.” on page 9 Chapter 2. “Multidimensional Analysis.” on page 13 6 Kronos Incorporated .About This Guide Organization of this guide This guide contains the following chapters: • • Chapter 1.

Workforce Central System Administrator’s Guide—Analytics describes the day-to-day system administration tasks that are performed through the Workforce Analytics Manager utility. Online Help for the Workforce Analytics Criteria Builder Web Parts is installed automatically with the product. • • • • Workforce Analytics User’s Guide 7 . To access online Help: select Help > Workforce Analytics Help from the menu bar. To access online Help: click the down-arrow on the right side of the Web Part title bar. and use the Workforce Analytics software: • • Workforce Analytics Installation Guide provides instructions on planning. such as examining the log files of Extract. and Load (ETL) processes. Release notes provide additional information about Workforce Analytics. including a list of new features. and mapping pay codes. maintain. Workforce Analytics User’s Guide describes the analytic data the core Workforce Analytics product makes available. maintaining user security. and late-breaking changes. and the Analytic cubes that can be accessed and manipulated with business intelligence (BI) tools that perform multidimensional analysis.Workforce Analytics documents Workforce Analytics documents The following documentation is available to help you install. Transform. and select Help from the Web Part Menu drop-down list. resolved issues. installing. Online Help for Workforce Analytics Manager is installed automatically with the product. and configuring the core Workforce Analytics product.

About This Guide 8 Kronos Incorporated .

This chapter contains the following sections: • • “Overview” on page 10 “Analytics Technology” on page 11 .Chapter 1 Introduction to Analytics Analytics enables authorized users to perform multidimensional analytic queries on data derived from the timekeeping database.

Am I complying with government regulations? View information that indicates compliance with regulations.Chapter 1 Introduction to Analytics Overview Analytics is a business intelligence software solution. analytic views. it could be? factories. such as FLSA. Analytics is a comprehensive software solution that includes logic and routines to pull data from the timekeeping product into an analytic database that is designed specifically for reporting and analysis. regions. How can I manage workforce costs better? Examine regular and overtime scheduling. It provides new insights into your workforce based on data you are already collecting and the necessary tools to monitor workforce performance and reduce costs. 10 . and so on. metrics and key performance indicators (KPIs). The following table describes how to use Analytics to respond to some commonly asked questions about managing your workforce: Question How to use Analytics to get an answer Is the workforce as productive as Identify and compare the productivity of various shifts. absenteeism and resources to determine the most efficient way to work with what you have and save money. time periods. EEOC and FMLA. How much money am I losing Determine whether employees are abusing the because of employee time clock rounding rules of data collection devices – minutes a abuse? shift can add up to millions in costs a year. and custom reports. It enables you to monitor workforce performance using dashboards.

The architecture components included in Analytics vary by client. COGNOS or Hyperion. integration is provided through a Service Representative. Cubes can be viewed and manipulated using Microsoft Excel 2007. but generally include the following: Microsoft SharePoint Services provides a front-end portal where you can view and interact with analytic data.Analytics Technology Analytics Technology Analytics uses leading business intelligence (BI) technologies to provide a rich reporting and analytic environment that gives managers at all levels in the organization new insight into their workforce. If you prefer to use BI tools such as Business Objects. User’s Guide 11 .

Chapter 1 Introduction to Analytics 12 .

to dynamically establish relationships among the data that provide insight into the key performance indicators (KPIs) of an enterprise. Multidimensional analysis enables you to view data from a relational database in a more hierarchical form.Chapter 2 Multidimensional Analysis Analytics enables users to view Workforce Central data using tools that support multidimensional analysis. It includes the following sections: • • • • • “Introduction to Analytics cubes” on page 14 “Using cube dimensions” on page 17 “Using the Time Summary Daily and Time Summary Monthly cubes” on page 23 “Using the Scorecard Daily and Scorecard Monthly cubes” on page 47 “Using the Time Detail Daily cube” on page 69 . You can also alter these relationships. The data source for these types of applications is an On Line Analytical Processing (OLAP) cube. Multidimensional analysis groups data into two basic categories: data dimensions and measurements (or facts). To support multidimensional analysis. business intelligence (BI) applications typically allow you to connect to a data source from which they may import data to populate a list of fields. such as a pivot table or dashboard. This chapter describes the cubes provided in Analytics. add dimensions that supply further detail. and to combine multiple categories of data into a single view. and drill down to more specific levels within data hierarchies to perform root-cause analysis. You can drag and drop elements from this list to a presentation tool.

Analysis of payroll amounts and hours per employee. Time Summary Monthly Scorecard Daily Scorecard Monthly Time Detail Daily 14 .Chapter 2 Multidimensional Analysis Introduction to Analytics cubes Analytics provides the following cubes in the database within SQL Server Analysis Services (SSAS). date. Analysis of predefined employee-level key performance indicators (KPIs) on a daily basis: allows an employee to be compared to a peer group or other corporate group. Ad-hoc analysis of organizational-level metrics on a monthly basis within a hierarchy of metric categories: allows interpretation of organizational performance and drill down to the employee level. pay period. pay code. age. labor account. job. These cubes are compatible with any business intelligence (BI) tool that supports the Multidimensional Expressions (MDX) query language. organization. Cube Time Summary Daily Use Ad-hoc analysis of employee-level data on a daily basis within a hierarchy of metric categories: allows an employee to be compared to a peer group or other corporate group. supervisor. Analysis of predefined organizational-level KPIs on a monthly basis: allows interpretation of organizational performance and drill down to the employee level. or tenure.

The standard measures in the Time Detail Daily cube are basic amount and count metrics. unscheduled overtime or unexcused absenteeism) that are initially viewed as rows down the side of the cube. the Analytics dimension is provided in the Time Summary Daily and Time Summary Monthly cubes only. You are more likely to see measures referred to as metrics or totals within the context of analytical processing. that return KPI values that are prepopulated within the cube. Analytic categories Specific areas of analysis (such as. Analytics cubes share many of the same dimensions. Dimensions Descriptive elements that allow you to analyze and filter data (such as. time of year or labor level). The Scorecard Daily and Scorecard Monthly cubes contain a set of measures. that refer to data values relative to their location within a hierarchy of analytic categories. known as standard (and distinct) measures. Some examples of standard measures are Paid hours per employee and Overtime hours as a % of paid hours. Analytic categories are members of the Analytics dimension and are imported as part of that dimension by a cube data source. However. Only the Time Summary Daily and Time Summary Monthly cubes provide the Analytics dimension and analytic categories. Some examples of scorecard measures are Paid hours total and Total OT Cost. known as scorecard (or core) measures. The Time Summary Daily and Time Summary Monthly cubes contain a set of measures.Introduction to Analytics cubes The structure of these cubes consists of the following elements: Cube Elements Measures Definition Fed (unprocessed data that comes directly from Workforce Central ) or calculated data values that are initially viewed as columns across the top of the cube. User’s Guide 15 . Cube architects sometimes refer to measures as facts.

Chapter 2 Multidimensional Analysis Like any traditional OLAP cube. as shown in the following illustration: 16 . the information derived from the intersection of the selected measure (such as. fourth quarter (Q4) and labor level 2). For example. analysis is easy to build within a selected business intelligence (BI) tool by using drag and drop techniques. the Time Summary Daily cube can be used to identify the absence hours paid per employee in the 4th Quarter for all employees in Labor Level 1. in the case of the Time Summary cubes. multiple dimensions (such as. and. analytic category (for example. and results can be viewed almost immediately. absenteeism) is pre-calculated. hours per employee). Therefore.

The Analytics dimension is available only in the Time Summary Daily and Time Summary Monthly cubes. 18 to 20 and 21 to 35) Hierarchy of analytic categories. 2009 through June 30. for example. all dimensions are available for use with any cube. First day of selected fiscal month through last day of fiscal month. for example.Using cube dimensions Using cube dimensions The Analytics cubes provide the dimensions described in the following table. as defined by the administrator in Analytics Manager. as described in “Using the Time Summary Daily and Time Summary Monthly cubes” on page 23. 2009 is January 1. Visible Attributes and Hierarchy Age Age Band Age Analytics Level 01 Level 02 Level 03 Level 04 Level 05 Date Calender Month Calendar Quarter Calendar Year Date Day of Week Fiscal Year Calendar month. Dimension Age Definition Fiscal Month User’s Guide 17 . Day. 2009. August 1. August 1 through 11:59 p. Calendar year. With the exception of the Analytics dimension. September is September 1. 2009. Calendar quarter.m. for example. 2009 through December 31. as defined by the administrator in Analytics Manager. First day of selected fiscal year through last day of fiscal year. Day of the week from Sunday to Saturday. 2009 through September 30.m. 2009. Aug 1 is 12:00 a. Q2 is April 1. for example. Defined employee age ranges (for example.

see the Workforce Analytics Installation Guide. The Relative Date dimension must be used in combination with either the Fiscal or Calendar dimension (one on the X axis and the other on Y). fiscal month. Select Show calculated members from OLAP Server and click OK. defined by fiscal year. Add the Relative Date dimension to the pivot table. Time frames within the fiscal year. For information on how to set company-specific fiscal dates. Click the Display tab. and date. 3. month. defined by year. Note: If you are using Microsoft Excel 2007 to display Relative Date calculations in a pivot table. fiscal quarter. 18 . as definedby the administrator in Analytics Manager. you must perform the following steps: 1. Relative Date Calendar Year Quarter Month Date Fiscal Year Quarter Month Date Time frames within the calendar year.Chapter 2 Multidimensional Analysis Dimension Visible Attributes and Hierarchy Fiscal Quarter Definition First day of selected fiscal quarter through last day of fiscal quarter. Right click on the pivot table and select PivotTable Options. 4. quarter. Current calendar year or fiscal year as compared against the preceding year or the preceding year minus one. and date. 2.

as defined in Workforce Central. Employee home zip code. Home State Home Zip Code Pay Rule Work Rule Employee Last Name Initial Employee Name Employee Status Holiday Employee Status Type Employee home state. as defined within Workforce Central Employee status: Active. The Holiday dimension is available only in the Time Detail Daily cube.Using cube dimensions Dimension Employee Visible Attributes and Hierarchy Accrual Profile Base Wage Device Group Employee ID Employee Name Employee Status Group Schedule Home City Home Country Definition Employee accrual profile. The Employee Status dimension is available only in the Time Detail Daily cube. as defined in Workforce Central. Terminated. Holidays. Employee pay rule. as defined in Workforce Central. as defined in Workforce Central. as defined in Workforce Central. as defined in Workforce Central. as defined in Workforce Central. Employee device group. Employee work rule. Inactive. Employee group schedule. organized by the first initial of the employee last name. as defined in Workforce Central. Employee name. as defined in Workforce Central. as defined in Workforce Central. Home Labor Account Name Employee home labor account. as defined in Workforce Central. Employee status. Holiday Holiday Name User’s Guide 19 . Employee home city. as defined in Workforce Central. as defined in Workforce Central. as defined in Workforce Central. Employee last name. as defined in Workforce Central. Employee base wage. Employee ID. or Not Applicable. Employee home country.

as established in Workforce Central. home labor account or transfer labor account Labor accounts.Chapter 2 Multidimensional Analysis Dimension Job Visible Attributes and Hierarchy Job Code Job Description Job Name Definition Job codes. Job names. Labor account types: for example. as established within Workforce Central Job descriptions. as established in Workforce Central. as defined in Workforce Central Labor Account Labor Account Type Name Type Labor Levels Labor Account 1 Name Labor Account 2 Name Labor Account 3 Name Labor Account 4 Name Labor Account 5 Name Labor Account 6 Name Labor Account 7 Name Labor Level 1 Labor Level 2 Labor Level 3 Labor Level 4 Labor Level 5 Labor Level 6 Labor Level 7 20 .

Pay Code Pay Code Pay Category Pay Code Name Pay Code Name User’s Guide 21 .) Pay codes. and is marked with an asterisk(*). (English-speaking locales only) For example. Pay codes. Non Productive. transactions not logged against Bakery. in the following organization. Other. (The code UNS represents employee amounts from Workforce Central sources where there are employees who are not assigned a currency type. you can trace metrics by drilling down from higher to lower levels in the organizational hierarchy. and Unknown). as well as its children.Using cube dimensions Dimension Organization Visible Attributes and Hierarchy Level 02 Level 03 Level 04 Level 05 Level 06 Level 07 Level 08 Level 09 Level 10 Level 11 Definition Up to 10 levels of organization. If the organizational structure allows data to be logged against the parent itself. Overtime. the name of the parent appears as one of its children. Note: Workforce Analytics rolls up data to a parent node from its children (nodes at the next lower level). Training. Chelmsford MA Bakery Dairy Produce Chelmsford MA* Original Currency Original Currency Currency. as assigned to employees in Workforce Central. and Produce may be logged against the store itself (Chelmsford MA*). as established within Workforce Central and mapped to analytics pay categories (Regular. as defined within Workforce Central. The Pay Code dimension is available only in the Time Detail Daily cube. Dairy. organized by ISO currency codes. Using this dimension. Transactions logged against all four children are rolled up to their parent (Chelmsford MA). as established within Workforce Central .

according to the conversion table established in Workforce Central. Otherwise. for example three to six months or one to three years. The Pay Rule dimension is available only in the Time Detail Daily cube Currency. other. as established when employees are assigned supervisors within Workforce Central. make sure that only one currency is selected. amounts are displayed in the default member currency.Chapter 2 Multidimensional Analysis Dimension Pay Period Visible Attributes and Hierarchy Pay Period Pay Period Time Name Pay Period Date Range Definition Pay period as defined by name (current. as established within Workforce Central. Supervisor name. to which the original currency has been converted. The Pay Period dimension is available only in the Time Detail Daily cube. the amount displayed will have no meaning. such as years employed. (The code 000 represents the original amount as stored in the Analytics data mart. organized by last name. Note: If you use the Reporting Currency dimension as a filter. Defined tenure bands.) If you do not use this dimension. Number of months of employment. next. and previous) and date range. Tenure Tenure Tenure Band Tenure Month Tenure Month 22 . organized by ISO currency codes. The administrator configures the reporting currencies for analytics cubes in the Analytics Manager utility. The code UNS represents employee amounts from Workforce Central sources where there are employees who are not assigned a currency type. Pay Rule Pay Rule Name Reporting Currency Reporting Currency Supervisor Supervisor ID Supervisor Name Supervisor ID. as established when employees are assigned supervisors within Workforce Central. Pay rules.

” The root may have several children. When combined with a set of measures specifically defined for this use in a business intelligence tool (such as a pivot table or dashboard). note the following: • • The Time Summary Daily and Time Summary Monthly cubes provide the same set of analytic categories Analytic categories are members of the Analytics dimension.”) “Start Late” itself is the child of “Deficient In Punches. Each category has a root. “Start Late 0-5 min” is the child of “Start Late. User’s Guide 23 .” which is the child of “All Punches. For example. the Time Summary Daily and Time Summary Monthly cubes contain a special Analytics dimension that defines a hierarchical structure of analytic categories. you can move up and down this hierarchy by specifying the desired measure. you obtain access to the analytics categories it contains. • • Analytic categories Analytics defines the following analytic categories as members of the Analytics dimension.” (In other words.” Because of the measures defined for the categories understand this hierarchy. By dragging the Analytics dimension into a business intelligence tool. such as “All Punches. When using analytics categories in multidimensional analysis.Using the Time Summary Daily and Time Summary Monthly cubes Using the Time Summary Daily and Time Summary Monthly cubes In addition to the dimensions (described in “Using cube dimensions” on page 17) that are defined for use with all Analytics cubes.” which is the child of “Deficient Punches. The dimensions described in “Using cube dimensions” on page 17 are also available for use with the Analytics dimension and analytic categories. Analytic categories are hierarchical in nature. “Start Late” is the parent of “Start Late 0-5 min. analytic categories provide a flexible and powerful mechanism to drill down to more specific areas of problem analysis with a minimal amount of effort.” These children may also have children. such as “Deficient Punches” and “Non-Deficient Punches.

Note: The scheduling metrics provided by Analytics are derived from scheduling data that has been maintained within the basic scheduler module of the timekeeping product. core pay codes recognize activities that are associated with specific events in which hours are tracked: for example. Do not confuse the two uses of the term. Scheduled overtime must have been scheduled in the context of total time. If the overtime does not start and end as scheduled. Unscheduled overtime is any time worked that falls outside of the overtime planned in the schedule. Depending upon the organization. All Paid OT The All Paid OT analytic category is a measurement of events in which employees were paid for overtime. the word is used to indicate ranges of time when employees are expected to work and exceptions are flagged for any unworked time during core hours. If schedules have not been established and maintained in these products. Analytics counts it as unscheduled OT. scheduling metrics. and the overtime must have started and completed at the exact times it was scheduled to begin and end. such as those relating to absenteeism. 24 . regular hours spent working or overtime.Chapter 2 Multidimensional Analysis Important: The definition of Core in Workforce Analytics differs from that in Workforce Central. and scheduled overtime. deficient punches. nonproductive pay codes such as paid time off (PTO) and Family Medical Leave Act (FMLA) may be considered core if their hours are being tracked. or with the assistance of the scheduling products. will contain either no data or unreliable data. The metrics in this analytic category are used to identify how compliant the workforce is with the schedule: both with respect to the composition of total overtime hours and whether or not scheduled overtime was worked at the correct time of day. In Workforce Analytics. In Workforce Central. Analytics determines whether overtime is scheduled or unscheduled based on the basic scheduler module in the timekeeping or scheduling products.

Absences can be excused or unexcused. All Absenteeism Absenteeism is an event that occurs when an employee who is assigned to a shift. the unexcused absenteeism metrics will be presented as '0.0'.Using the Time Summary Daily and Time Summary Monthly cubes Structure of the All Paid OT analytic category The All Paid Overtime analytic category has the following hierarchical structure: All Paid OT Paid Scheduled OT Paid Not Scheduled OT Members of the All Paid Overtime analytic category The All Paid Overtime analytic category contains the members described in the following table: Analytic All Paid OT > Paid Scheduled OT Measurement of Overtime (OT) events in which employees were paid for working the shift or schedule to which they were assigned. pattern or schedule does not record any punch. When there are no hours or dollars associated with the unexcused absence. it becomes excused. Analytics determines whether an absence is excused or unexcused based on the employee timecard and schedule items in the timekeeping and scheduling products. When a manager assigns the absence a pay code and attaches a comment to it. User’s Guide 25 . the most common situation. An absence defaults to unexcused until a manager manually approves it. Definition Paid Not Scheduled OT Measurement of Overtime (OT) events in which employees were paid for working a shift or schedule that they were not assigned to. Workforce Analytics does not extrapolate values for unexcused absences.

both part of the product suite. Structure of the All Absenteeism analytic category The All Absenteeism analytic category has the following hierarchical structure: All Absenteeism Excused Absenteeism Excused Absenteeism Reg Core Excused Absenteeism OT Core Excused Absenteeism Train Core Excused Absenteeism Non Prod Core Excused Absenteeism Oth Core Excused Absenteeism Unknown Core Unexcused Absenteeism Unexcused Absenteeism Reg Core Unexcused Absenteeism OT Core Unexcused Absenteeism Train Core Unexcused Absenteeism Non Prod Core Unexcused Absenteeism Oth Core Unexcused Absenteeism Unknown Core 26 . scheduling metrics. will contain either no data or unreliable data. If schedules have not been established and maintained in these products. the metrics will present that data. and scheduled overtime. deficient punches.Chapter 2 Multidimensional Analysis In the rare event that there are associated hours or dollars. such as those relating to absenteeism. or with the assistance of the scheduling product. Note: The scheduling metrics provided by Analytics are derived from scheduling data that has been maintained within the basic scheduler module of the timekeeping product.

for a pay code mapped to the Absenteeism OT Core analytics OT pay category. and a comment for the duration of the shift. All Absenteeism > Excused Absenteeism All Absenteeism > Unexcused Absenteeism Unexcused Missed or empty record punch activity. It becomes an exception (no timecard item record in Exception tables in the timekeeping product) as an unexcused absence event. and a comment for the duration of the shift. for a pay code mapped to the Absenteeism Reg Core analytics Reg pay category. Missed or empty record punch activity flagged (by an employee's manager) with a pay code mapped to the analytics OT pay category. Missed or empty record punch activity flagged (by an employee's manager) with a pay code mapped to the analytics Non Prod pay category. Unexcused Missed or empty record punch activity. User’s Guide 27 . that is not flagged by the employee’s manager with a pay code and comment.Using the Time Summary Daily and Time Summary Monthly cubes Members of the All Absenteeism analytic category The All Absenteeism analytic category contains the members described in the following table: Analytic Excused Absenteeism Reg Core Excused Absenteeism OT Core Excused Absenteeism Train Core Excused Absenteeism Non Prod Core Excused Absenteeism Oth Core Excused Absenteeism Unknown Core Definition Missed or empty record punch activity flagged (by an employee's manager) with a pay code mapped to the analytics Reg pay category. and a comment for the duration of the shift. Missed or empty record punch activity flagged (by an employee's manager) with a pay code mapped to the analytics Unknown pay category. that is not flagged by the employee’s manager with a pay code and comment. and a comment for the duration of the shift. and a comment for the duration of the shift. and a comment for the duration of the shift. Missed or empty record punch activity flagged (by an employee's manager) with a pay code mapped to the analytics Train pay category). It becomes an exception (no timecard item record in Exception tables in the timekeeping product) as an unexcused absence event. Missed or empty record punch activity flagged (by an employee's manager) with a pay code mapped to the analytics Other pay category.

28 . Leave Early . then the 15-minute differential becomes Paid Not Worked.An employee started at 8:15 AM and the rounding rule rounds his punch to 8:00 AM. This is tracked for both in-punches and out-punches. for a pay code mapped to the Absenteeism Oth Core analytics Other pay category.An employee ended at 3:45 PM and the rounding rule rounds his punch to 4:00 PM. All Paid Not Worked The All Paid Not Worked analytic category represents time paid but not worked. It becomes an exception (no timecard item record in Exception tables in the timekeeping product) as an unexcused absence event. for a pay code mapped to the Absenteeism Non Prod analytics Non Prod pay category. that is not flagged by the employee’s manager with a pay code and comment. that is not flagged by the employee’s Core manager with a pay code and comment. Unexcused Missed or empty record punch activity. It becomes an exception (no timecard item record in Exception tables in the timekeeping product) as an unexcused absence event. based on the rounding rule (from the timekeeping product) assigned. that is not flagged by the Core employee’s manager with a pay code and comment. then the 15-minute differential becomes Paid Not Worked. Missed or empty record punch activity.Chapter 2 Multidimensional Analysis Analytic Unexcused Absenteeism Train Core Definition Missed or empty record punch activity. It becomes an exception (no timecard item record in Exception tables in the timekeeping product) as an unexcused absence event. Data in this category helps determine the impact of the current rounding rules. For example: • • Start Late . for a pay code mapped to the Unexcused Absenteeism Unknown analytics Unknown pay category. It becomes an exception (no timecard item record in Exception tables in the timekeeping product) as an unexcused absence event. Unexcused Missed or empty record punch activity. that is not flagged by the employee’s manager with a pay code and comment. for a pay code mapped to the analytics Train pay category.

M.M.M.60 min analytic category contains exceptions that are defined within a punch event exception rule that may be categorized as Deficient In/Out or Non-Deficient In/Out-punches.M. due to rounding rules and based on in an punch. the out-punch will be rounded to the nearest quarter hours (4 P.) and the employee will be paid for the 7 minutes not worked.. and the shift or schedule is 7 A. If the employee’s out-punch shows a time of 3:53 P. Exception rules identify shifts that deviate from the expected pattern and are part of an employee’s work rule.Using the Time Summary Daily and Time Summary Monthly cubes Structure of the All Paid Not Worked analytic category The All Paid Not Worked analytic category has the following hierarchical structure: All Paid Not Worked Paid Not Worked In Paid Not Worked Out Members of the All Paid Not Worked analytic category The All Paid Not Worked analytic category contains the members described in the following table: Analytic All Paid Not Worked > Paid Not Worked In Measure of time paid but not worked.M and the employee will be paid for the 7 minutes not worked. and the shift or schedule is 7 A.M to 4 P. the in-punch will be rounded to the nearest quarter hour (7:15 A. to 4 P. If the employee’s in-punch shows a time of 7:22 A.) Paid Not Worked Out Measure of time paid yet not worked due to rounding rules and based on an out-punch.M. User’s Guide 29 . Definition All Early Start / Late Leave 16 .60 min The All Early Start / Late Leave 16 . Example: An employee is assigned to a pay rule that is set to round to the nearest quarter hours.M. Example: An employee is assigned to a pay rule that is set to round to the nearest quarter hour.

based on the rounding rule (from the timekeeping product) assigned.60 minutes Definition Identifies an early shift or schedule that is 16 minutes to 60 minutes before the shift or schedule begins. For example: 30 . This concept is only in Analytics. Data in this category helps determine the impact of the current rounding rules. The timekeeping product has exception rules that are similar. A punch is early or late if it deviates from the schedule by even one minute. but there is not a one-to-one mapping.60 min > All Worked Not Paid The All Worked Not Paid analytic category represents time worked but not paid.60 minutes Late Leave 16 .60 min analytic category The All Early Start / Late Leave 16 . All Early Start / Late Leave 16 .60 min Early Start 16 .60 min Members of the All Early Start / Late Leave 16 .60 min analytic category has the following hierarchical structure: All Early Start / Late Leave 16 . Structure of the All Early Start / Late Leave 16 .Chapter 2 Multidimensional Analysis Analytics compares actual punches to the schedule.60 min analytic category contains the members described in the following table: Analytic Early Start 16 . For example. This is tracked for both in-punches and out-punches. if an employee is scheduled for 8:00 and punches in at 7:58. the punch is counted as an early punch.60 min Late Leave 16 . Identifies a late shift or schedule that is 16 minutes to 60 minutes after the shift or schedule ends.60 min analytic category The All Early Start / Late Leave 16 .

and will lose one-quarter of his hourly wage. then the 15-minute differential becomes Worked Not Paid Worked Hours = Productive Hours + Nonproductive Hours The formula Analytics uses to calculate worked hours is as follows: Productive and nonproductive hours are determined by the mapping your system administrator has established between pay codes from the timekeeping product and Analytics pay categories. Leave Late .M.Ex.M. due to rounding rules and based on an in-punch. then the 15-minute differential becomes Worked Not Paid.50 for that hour. and the employee will be docked to have started at 8:15 A.Using the Time Summary Daily and Time Summary Monthly cubes • • Start Early . Structure of the All Worked Not Paid analytic category The All Worked Not Paid analytic category has the following hierarchical structure: All Worked Not Paid Worked Not Paid In Worked Not Paid Out Members of the All Worked Not Paid analytic category The All Worked Not Paid analytic category contains the members described in the following table: Analytic All Worked Not Paid > Worked Not Paid In Measure of time worked but not paid.An employee started at 7:45 AM and the rounding rule rounds his punch to 8:00 AM. Example: The employee in-punch is 8:08 A. The pay rule specifies that any in-punch 8 or more minutes after the quarter hour will be rounded to the next quarter hour (Start Late / In Late).00 an hour will only receive $16.M. Definition User’s Guide 31 . The in-punch will be rounded to 8:15 A. Employee ended at 4:15 PM and the rounding rule rounds his punch to 4:00 PM. an employee who makes $22. For example.

and the employee punches out at 4:52 P.M. Nondeficient punches are calculated by analyzing the actual punch event and comparing it to the worked time. A punch that is greater than 60 minutes early is considered unscheduled overtime. the rounding rules from the timekeeping product are not applied against this data.Chapter 2 Multidimensional Analysis Analytic Worked Not Paid Out Definition Measure of time worked yet not paid due to rounding rules (based on out-punch). deficient. (That is. Deficient punches are calculated by analyzing the actual punch event and comparing it to the worked time. All Punches Analytics calculates nondeficient and deficient punches as follows: • Nondeficient punches are within the limits of the work rule that is assigned to the employee(s). A punch that is 16 to 60 minutes early is deficient.M. and nondeficient punches. A punch that is 0 to 15 minutes early is nondeficient.M. the out-punch will be rounded to 4:45 P. they are always defined as follows: • For in-punches: – – – – • All late punches are deficient. and the employee will lose 15 minutes of his hourly base wage (for leaving early). For out-punches: – 32 .) These thresholds are not configurable. • Analytics applies its own rounding rules. because it may not necessarily be a deficient punch. It uses the raw punch data and defines its own thresholds to generate metrics related to early. All early punches are deficient. Deficient in-punches and deficient out-punches do not fall within the classification of the work rule established that is assigned to the employee(s). Example: The employee’s shift (schedule) ends at 5:00 P. Based on the pay rule that is assigned to the employee. late.

and scheduled overtime. Analytics considers a punch deficient if a person punches in less than an hour prior to his scheduled time or punches out less than an hour after his scheduled time. Notes: The scheduling metrics provided by Analytics are derived from scheduling data that has been maintained within the basic scheduler module of the timekeeping product. because it may not necessarily be a deficient punch: Punch Start Early 0 to 15 minutes Start Early 16 to 60 minutes Start Early greater than 60 minutes Start Late 0 to 5 minutes Start Late 6 to10 minutes Start Late 11 to 15 minutes Start Late greater than 15 minutes Leave Late 0 to 15 minutes Leave Late 16 to 60 minutes Leave Late greater than 60 minutes Leave Early 0 to 5 minutes Leave Early 6 to 10 minutes Leave Early 11 to 15 minutes Leave Early greater than 15 minutes Deficient or nondeficient Nondeficient Deficient Nondeficienta Deficient Deficient Deficient Deficient Nondeficient Deficient Nondeficienta Deficient Deficient Deficient Deficient a.Using the Time Summary Daily and Time Summary Monthly cubes – – A punch that is to 15 minutes late is nondeficient. there is likely a business reason for his doing so (for example. such as those relating to absenteeism. deficient punches. A punch that is 16 to 60 minutes late is deficient. User’s Guide 33 . A punch that is greater than 60 minutes late is considered as unscheduled overtime. will contain either no data or unreliable data. the employee was called in early or was asked to stay late). if the person punches in more than an hour early or punches out more than an hour later. both part of the product suite. scheduling metrics. or with the assistance of the scheduling product. If schedules have not been established and maintained in these products. It assumes that.

Chapter 2 Multidimensional Analysis Only Count metrics are relevant to the All Punches analytic category. Structure of the All Punches analytic category The All Punches analytic category has the following hierarchical structure: All Punches Non-Deficient Punches Start Early 0 .In Punches Start Early 16-60 min Start Late Start Late 0 .10 min Leave Early 11 .10 min Start Late 11 . You can apply Count metrics to the members of the category to obtain counts of deficient and nondeficient events.15 min Start Late GT 15 min Deficient .15 min Start Early GT 60 min Leave Late 0 .5 min Start Late 6. To obtain the Amount and Hours associated with deficient and nondeficient punches.15 min Leave Late GT 60 min Deficient Punches Deficient . apply those metrics to the All Paid Not Worked and All Worked Not Paid categories.Out Punches Leave Late 16-60 min Leave Early Leave Early 0 .5 min Leave Early 6.15 min 34 .

All Punches > Deficient Punches > Deficient .15 min Start Late GT 15 min Identifies a start late shift or schedule that is 0 minutes to 5 minutes after the shift or schedule begins.In Punches > Start Late > Start Late 0 .Using the Time Summary Daily and Time Summary Monthly cubes Leave Early GT 15 min Members of the All Punches analytic category The All Punches analytic category contains the members described in the following table: Analytic Start Early 0 .15 min Identifies a leave late shift or schedule that is 0 minutes to 15 minutes after the shift or schedule ends. All Punches > Non-Deficient Punches > Start Early Greater than Identifies a start early shift or schedule that is more than 60 minutes 60 min before the shift or schedule begins. Identifies a start late shift or schedule that is 6 minutes to 10 minutes after the shift or schedule begins.10 min Start Late 11 .In Punches > Start Early 16 . All Punches > Deficient Punches > Deficient .5 min Identifies a leave early shift or schedule that is 0 minutes to 5 minutes before the shift or schedule ends. All Punches > Deficient Punches > Deficient .15 min Definition Identifies a start early shift or schedule that is 0 minutes to 15 minutes before the shift or schedule begins.60 min Identifies a leave late shift or schedule that is 16 minutes to 60 minutes after the shift or schedule ends.Out Punches > Leave Early > Leave Early 0 .5 min Start Late 6 . User’s Guide 35 . Leave Late GT 60 min Identifies a leave late shift or schedule that is more than 60 minutes after the shift or schedule ends. Leave Late 0 .60 min Identifies a start early shift or schedule that is 16 to 60 minutes before the shift or schedule begins. All Punches > Deficient Punches > Deficient . Identifies the start late shift or schedule that is 11 to 15 minutes after the shift or schedule begins. Identifies the start late shift or schedule that is greater than 15 minutes after the shift or schedule begins.Out Punches > Leave Late 16 .

Chapter 2 Multidimensional Analysis Analytic Definition Leave Early 6 . Analytics calculates its labor utilization metrics as follows: • Worked Hours = Productive Hours + Nonproductive Hours (Productive and nonproductive hours are determined by the mapping your system administrator has established between pay codes from the timekeeping product and Analytics pay categories. All Paid The All Paid analytic category represents the events in which employees were paid. Leave Early GT 15 min Identifies a leave early shift or schedule that is more than 15 minutes before the shift or schedule ends. Leave Early 11 .15 min Identifies a leave early shift or schedule that is 11 minutes to 15 minutes before the shift or schedule ends.10 min Identifies a leave early shift or schedule that is 6 minutes to 10 minutes before the shift or schedule ends.Sum of Money Amounts All Paid Hours = All Paid Scheduled Hours + All Paid Unscheduled Hours Structure of the All Paid analytic category The All Paid analytic category has the following hierarchical structure: All Paid All Paid Reg / OT / Train Paid Reg / OT / Train (Worked) Paid Reg Paid OT Paid Train Paid Reg / OT / Train Money Paid Reg Money 36 .) • • All Paid Scheduled Amount + All Paid Not Scheduled Amount = All Paid Amount .

Contains the wage amount paid for other hours worked. All Paid > All Paid Reg / OT / Train > Paid Reg / OT / Train (Worked) > All Paid > All Paid Reg / OT / Train > Paid Reg / OT / Train Money > All Paid > All Paid Non Prod / Other / Unk > Paid Non Prod / Other / Unk > User’s Guide 37 . Contains the wage amount paid for training hours worked.Using the Time Summary Daily and Time Summary Monthly cubes Paid OT Money Paid Train Money All Paid Non Prod / Other / Unk Paid Other / Non Prod /Unk Paid Non Prod Paid Other Paid Unknown Paid Other / Non Prod /Unk Money Paid Non Prod Money Paid Other Money Paid Unknown Money Members of the All Paid analytic category The All Paid analytic category contains the members described in the following table: Analytic Paid Reg Paid OT Paid Train Paid Reg Money Paid OT Money Paid Train Money Paid Non Prod Paid Other Paid Unknown Definition Contains the wage amount paid for regular hours worked. Contains the wage amount paid for unknown hours worked. Contains direct money amounts associated with overtime worked events. Contains direct money amounts associated with training worked events. Contains the wage amount paid for nonproductive hours worked. Contains direct money amounts associated with regular worked events. Contains the wage amount paid for overtime hours worked.

All Scheduled The All Scheduled analytic category represents the events in which employees were scheduled to work. Paid Other Money Contains direct money amounts associated with other worked events. Note: The scheduling metrics provided by Analytics are derived from scheduling data that has been maintained within the basic scheduler module of the timekeeping product. both part of the product suite.Chapter 2 Multidimensional Analysis Analytic Definition All Paid > All Paid Non Prod / Other / Unk > Paid Non Prod / Other / Unk Money > Paid Non Prod Money Contains direct money amounts associated with nonproductive worked events. such as those relating to absenteeism. or with the assistance of the scheduling product. deficient punches. scheduling metrics. Structure of the All Scheduled analytic category The All Scheduled analytic category has the following hierarchical structure: All Scheduled Scheduled Reg / OT / Train Scheduled Reg Scheduled OT Scheduled Train Scheduled Non Prod / Other / Unk Scheduled Non Prod Scheduled Other Scheduled Unknown 38 . will contain either no data or unreliable data. If schedules have not been established and maintained in these products. Paid Unknown Money Contains direct money amounts associated with unknown worked events. and scheduled overtime.

All Scheduled > Scheduled Reg / OT / Train > All Scheduled > Scheduled Non Prod / Other / Unk > All Paid Sched The All Paid Sched analytic category represents the events in which employees were paid for working the shift or schedule to which they were assigned. Contains nonproductive hours employees are scheduled to work. Contains unknown hours employees are scheduled to work. Contains other hours employees are scheduled to work. Structure of the All Paid Sched analytic category The All Paid Sched analytic category has the following hierarchical structure: All Paid Sched Paid Sched Reg / OT /Train Paid Sched Reg Paid Sched OT Paid Sched Train Paid Sched Non Prod / Other / Unk Paid Sched Non Prod Paid Sched Other Paid Sched Unknown User’s Guide 39 .Using the Time Summary Daily and Time Summary Monthly cubes Members of the All Scheduled analytic category The All Scheduled analytic category contains the members described in the following table: Analytic Scheduled Reg Scheduled OT Scheduled Train Scheduled Non Prod Scheduled Other Scheduled Unknown Definition Contains regular hours employees are scheduled to work. Contains overtime hours employees are scheduled to work. Contains training hours employees are scheduled to work.

both part of the product suite. Wage paid to work the assigned scheduled training shift or schedule. Wage paid to work the assigned scheduled other shift or schedule. scheduling metrics. or with the assistance of the scheduling product. or with the assistance of the scheduling product. Wage paid to work the assigned scheduled unknown shift or schedule. and scheduled overtime. such as those relating to absenteeism. both part of the product suite. will contain either no data or unreliable data. deficient punches. Wage paid to work the assigned scheduled overtime shift or schedule. All Paid Sched > Paid Sched Reg / OT / Train > All Paid Sched > Paid Sched Non Prod / Other / Unk > All Paid Not Scheduled The All Paid Not Scheduled analytic category represents the events in which employees were paid for working a shift or schedule to which they were not assigned. Note: The scheduling metrics provided by Analytics are derived from scheduling data that has been maintained within the basic scheduler module of the timekeeping product. Wage paid to work the assigned scheduled nonproductive shift or schedule. If schedules have not been established and maintained in these products. Members of the All Paid Sched analytic category The All Paid Sched analytic category contains the members described in the following table: Analytic Paid Sched Reg Paid Sched OT Paid Sched Train Paid Sched Non Prod Paid Sched Other Paid Sched Unknown Definition Wage paid to work the assigned scheduled regular shift or schedule.Chapter 2 Multidimensional Analysis Note: The scheduling metrics provided by Analytics are derived from scheduling data that has been maintained within the basic scheduler module of the timekeeping product. If schedules have not been established and maintained in these 40 .

Wage paid for working a shift or schedule that is not the assigned nonproductive shift or schedule. scheduling metrics. All Paid Not Sched > Paid Not Sched Reg / OT / Train > Paid Not Scheduled OT Wage paid for working a shift or schedule that is not the assigned overtime shift or schedule. Structure of the All Paid Not Scheduled analytic category The All Paid Not Scheduled analytic category has the following hierarchical structure: All Paid Not Scheduled Paid Not Scheduled Reg / OT /Train Paid Not Scheduled Reg Paid Not Scheduled OT Paid Not Scheduled Train Paid Not Scheduled Non Prod / Other / Unk Paid Not Scheduled Non Prod Paid Not Scheduled Other Paid Not Scheduled Unknown Members of the All Paid Not Scheduled analytic category The All Paid Not Scheduled analytic category contains the members described in the following table: Analytic Paid Not Scheduled Reg Definition Wage paid for working a shift or schedule that is not the assigned shift or schedule. such as those relating to absenteeism. Paid Not Scheduled Train Paid Not Scheduled Non Prod Wage paid for working a shift or schedule that is not the assigned training shift or schedule. will contain either no data or unreliable data. All Paid Not Sched > Paid Not Sched Non Prod / Other / Unk User’s Guide 41 . deficient punches.Using the Time Summary Daily and Time Summary Monthly cubes products. and scheduled overtime.

Wage paid for working a shift or schedule that is not known. Structure of the All Paid Non Core analytic category The All Paid Non Core analytic category has the following hierarchical structure: All Paid Non Core All Paid Reg / OT / Train Non Core Paid Reg / OT / Train Non Core Paid Reg Non Core Paid OT Non Core Paid Train Non Core Paid Reg / OT / Train Non Core Money Paid Reg Non Core Money Paid OT Non Core Money Paid Train Non Core Money All Paid Non Prod / Other / Unk Non Core Paid Non Prod / Other / Unk Non Core Paid Non Prod Non Core Paid Other Non Core Paid Unk Non Core Paid Non Prod / Other / Unk Non Core Money 42 .Chapter 2 Multidimensional Analysis Analytic Paid Not Scheduled Other Paid Not Scheduled Unknown Definition Wage paid for working a shift or schedule that is not the assigned other shift or schedule. All Paid Non Core The All Paid Non Core analytic category represents events based on how employees are paid for non-core hours worked.

Direct money amounts associated with regular non-core worked events. Premiums amounts associated with nonproductive time.Using the Time Summary Daily and Time Summary Monthly cubes Paid Non Prod Non Core Money Paid Other Non Core Money Paid Unk Non Core Money Members of the All Paid Non Core analytic category The All Paid Non Core analytic category contains the members described in the following table: Analytic Paid Reg Non Core Paid OT Non Core Paid Train Non Core Definition Premium amounts associated with regular non-core worked events. or bonuses. Applied when a new pay code is added to the configuration in the timekeeping product. A warning is created during the nightly data extract and load routine to indicate that the new pay code needs to be assigned to a pay category in the Analytics configuration table. such as premium for staying late. such as shift amounts for per diems or commissions. such as shift premiums. money amount rewards. Premium amounts associated with training non-core activities such as a premium for staying late for off-premises training. Site’s unique use for other premium and amounts paid. Direct money amounts associated with training non-core activities. Premium amounts associated with overtime non-core worked events. or a money amount to pay for off-premises training. Direct money amounts associated with overtime non-core worked events. All Paid Non Core > Paid Reg / OT / Train Non Core > All Paid Non Core > Paid Reg / OT / Train Non Core Money > Paid Reg Non Core Money Paid OT Non Core Money Paid Train Non Core Money All Paid Non Core > Paid Non Prod / Other / Unk Non Core > Paid Non Prod Non Core Paid Other Non Core Paid Unknown Non Core All Paid Non Core > Paid Non Prod / Other / Unk Non Core Money > User’s Guide 43 . such as shift premiums. such as money amounts for per diems or commissions. such as time off not taken. money amounts for per diems or commissions.

or bonuses. For example. money amount rewards. Applied when a new pay code is added to the configuration in the timekeeping product. Site’s unique use for other premiums and amounts paid. The following table lists the key terms that are commonly used for these measures: Term Amount Count Hours Paid Definition Amount of money paid to employees for events that occurred within the analytic category. training. Similarly. All pay categories such as regular. Count of events that occurred within the analytic category. Measures used with analytic categories The metrics available for use with analytics categories are measures defined within the Time Summary Daily and Time Summary Monthly cubes specifically to be used with analytic categories. and other. the manager may make a subsequent entry of -$20 to adjust the money amount to $60. A warning is created during the nightly data extract and load routine to indicate that the new pay code needs to be assigned to a pay category in the Analytics configuration table. 44 .Chapter 2 Multidimensional Analysis Analytic Paid Non Prod Non Core Money Paid Other Non Core Money Paid Unknown Non Core Money Definition Direct money amounts associated with nonproductive non-core time such as time off not taken. if an employee mistakenly enters 12 hours instead of 10. Hours associated with the events that occurred within the analytic category. overtime. if an employee is given a bonus of $80 as a money amount. nonproductive. Note: Negative values can appear for hour and amount metrics in the Time Summary Daily and Time Summary Monthly cubes when adjustment edits have been performed in Workforce Central. the manager may make an entry of -2 hours to adjust the hours down to 10.

use the Employee dimension with the metric. if the analytic category is All Absenteeism. They do not provide the actual metric values per person in the organization. For example. Metric All Employee Count Definition Distinct count of employees in the All Paid category of the Analytics dimension. To obtain those metrics.Using the Time Summary Daily and Time Summary Monthly cubes Term Worked Involved Definition Pay categories associated with time on the job such as regular. The following measures are defined for the Time Summary Daily and Time Summary Monthly cubes. overtime and training. For example. an employee is involved if he or she has an absence event All active employees — those who were paid any amount for any type of activity. Start Late is Parent to Start Late 0 to 5 minutes. Employee Parent Root Analytic category summary one level up. The "per Employee" metrics are averages based on the employee population. All Punches is Root to Start Late 0 to 5 minutes. Highest-level analytic category summary. Amount Amount as % of Paid Amount of money paid for events that occurred within this analytic category Amount paid for all events in this analytic category. as a percentage of the amount paid for its parent category User’s Guide 45 . All Employee Count returns the same total for each. The value of All Employee Count remains the same as the All Paid analytic category. as a percentage of the active paid amounts Amount as % of Parent Amount paid for all events in this analytic category. regardless of the other dimensions that are applied. The “Per Employee” metrics are provided to determine how extensive a problem is at the individual level. The data provided by these measures is based on the selected dimension(s) and analytic category. For example. For example. The subset of employees that had an occurrence in the analytic category. if you select employees whose last name begins with “E” from the Employee dimension for Q1 of 2006 with a Tenure Band of 1 to 2 years.

as a percentage of the worked amount Amount paid for all events in this analytic category Amount paid for hours of all events in this analytic category Amount paid to employees involved in the event in this analytic category Count of events that occurred within this analytic category Count of specific events in this analytic category.Chapter 2 Multidimensional Analysis Amount as % of Root Amount as % of Worked Amount per Event Amount per Hour Amount per Involved Count Count as % of Paid Count as % of Parent Count as % of Root Amount paid for all events in this analytic category as a percentage of the amount paid for its root category Amount paid for all events in this analytic category. as a percentage of paid hours for all employees Hours of all events in this analytic category. as a percentage of all paid events for all employees Count of specific events in this analytic category. as a percentage of hours of all events in its parent category Hours of all events in this analytic category. Count per Employee Count per Involved Hours Hours as % of Paid Hours as % of Parent Hours as % of Root Count of specific events in this analytic category per all active employees Count of specific events in this analytic category per all involved employees Hours associated with the events that occurred within this analytic category Hours of all events in this analytic category. as a percentage of specific events in its parent category Count of specific events in this analytic category. as a percentage of specific events in its root category. as a percentage of all worked events for all employees. as a percentage of hours of all events in its root category Hours as % of Worked Hours of all events in this analytic category. Amount per Employee Amount paid for all events in this analytic category per all active employees Count as % of Worked Count of specific events in this analytic category. as a percentage of all worked hours for all employees Hours per Employee Hours per Event Hours per Involved Involved Employee Count Hours of all events in this analytic category per all active employees Average number of hours per event in this analytic category Hours of all events in this analytic category per all involved employees Number of employees involved in an event in this analytic category 46 .

see the following sections: • • • • • • Absenteeism . and thus provide an almost immediate response when they are deployed in a Microsoft Excel 2007 view or a scorecard.“All Paid Not Worked” on page 28 Time worked not paid .Using the Scorecard Daily and Scorecard Monthly cubes Using the Scorecard Daily and Scorecard Monthly cubes When used as a data source for such business intelligence tools as dashboards. See “Using the Time Summary Daily and Time Summary Monthly cubes” on page 23 for a discussion of how to use analytic categories in multidimensional analysis.“All Worked Not Paid” on page 30 Overtime . that return key performance indicator (KPI) values that are prepopulated within the cube. For more information on how Analytics calculates each metric in the table. the “Excused absent events as a % of total absent events” metric can be reproduced by applying the “Count as % of Root” metric to the Excused Absenteeism subcategory of the All Absenteeism analytic category. Scorecard Daily cube The following table lists and defines each metric in the Scorecard Daily cube. scorecards.“All Paid” on page 36 Scheduling . and pivot tables.“All Paid OT” on page 24 User’s Guide 47 . The Scorecard Daily and Scorecard Monthly cubes each provide a different set of scorecard metrics.“All Absenteeism” on page 25 Labor utilization . known as scorecard measures (or metrics).“All Scheduled” on page 38 Time paid not worked . the Scorecard Daily and Scorecard Monthly cubes contain a set of measures. For example. Most of the metrics discussed in this section can also be generated within the defined hierarchy of analytic categories within the Time Summary Daily and Time Summary Monthly cubes when measures that navigate within the hierarchy are applied to the Analytics dimension. These metrics exist as precalculated measures in the cube. The definition of any metric is based on the selected dimension(s).

regardless of whether their last names begin with “E” or not. For example. excluding the Employee dimension. Absent events per employee Excused events Average number of absence events per All Absenteeism Count per employee (absent events / all employee Employee count) 48 . the Group Employee Count returns all employees that have paid hours in Q1 of 2006 and a Tenure Band of 1 to 2 years.Chapter 2 Multidimensional Analysis • Punches . Absenteeism Absence events Absent event total Total number of absence events (excused and unexcused) for all employees All Absenteeism Count Absent events as a % of paid events Percentage of all paid events that are All Absenteeism Count as % of Paid absence events (absent events / all paid events) Absent events as a Percentage of all worked events that are All Absenteeism Count as % of Worked % of worked events absence events (absent events / all worked events).“All Punches” on page 32 Related Time Summary Cube Measure N/A Metric Group Employee Count Definition Related Time Summary Cube Analytic Category Distinct count of all employees that N/A have paid hours in the same group. if you select employees whose last name begins with “E” from the Employee dimension for Q1 of 2006 with a Tenure Band of 1 to 2 years.

Using the Scorecard Daily and Scorecard Monthly cubes Metric Excused absent event count Excused absent events as a % of total absent events Definition Total number of absence events for all employees Related Time Summary Cube Analytic Category Related Time Summary Cube Measure All Absenteeism Count > Excused Absenteeism Percentage of all absence events that are All Absenteeism Count as % of excused (excused absent events / all > Excused Root absent events) Absenteeism Excused absent Average number of excused absence All Absenteeism Count per events per employee events per involved employee (excused > Excused Involved absent events / absent employee count) Absenteeism Unexcused events Unexcused absent event count Unexcused absent events as a % of total absent events Total number of unexcused absence events All Absenteeism Count > Unexcused Absenteeism Percentage of all absence events that are All Absenteeism Count as % of Root unexcused (unexcused absent events / > Unexcused Absenteeism absent events) Unexcused absent Average number of unexcused absence All Absenteeism Count per events per employee events per involved employee Involved > Unexcused (unexcused absent events / absent Absenteeism employee count) Absence hours Absent hours as a % Percentage of all paid hours that are All Absenteeism Hours as % of of paid hours absence hours (absent hours / all paid Paid hours) Absent hours as a % Percentage of all worked hours that are All Absenteeism Hours as % of of worked hours absence hours (absent hours / all Worked worked hours) Absent hours per employee Average number of absence hours per All Absenteeism Hours per employee (absent hours / all employee Employee count) User’s Guide 49 .

Chapter 2 Multidimensional Analysis Metric Absenteeism cost Absenteeism cost Absenteeism cost per employee Excused Absenteeism Cost Labor utilization Paid hours Paid hours per employee Paid hours total Non productive hours % Definition Total cost associated with absence events (absent hours * wage rate) Related Time Summary Cube Analytic Category Related Time Summary Cube Measure All Absenteeism Amount Per employee cost of absence events All Absenteeism Amount per (absenteeism cost / all employee count) Employee Total cost of excused absenteeism (excused absent hours * wage rate) All Absenteeism Amount > Excused Absenteeism Average number of paid hours per employee (paid hours / all employee count) All Paid Hours per Employee Hours Hours as % of Root Hours as % of Root Total number of paid hours (productive All Paid and nonproductive) Percentage of all paid hours that are non-productive hours (employee nonproductive hours / all paid hours) All Paid > All Paid Non Prod / Other / Unk All Paid > All Productive hours % Percentage of all paid hours that are productive hours (employee productive Paid Reg / OT / Train hours / all paid hours) Paid regular hours Percentage of all paid hours that are All Paid > All Hours as % of as a % of paid hours paid regular hours (paid regular hours / Paid Reg / OT / Root all paid hours) Train > Paid Reg / OT / Train (Worked) > Paid Reg 50 .

Using the Scorecard Daily and Scorecard Monthly cubes Metric Paid regular hours as a % of worked hours Definition Related Time Summary Cube Analytic Category Related Time Summary Cube Measure Percentage of worked hours that are All Paid > All Hours as % of paid regular hours (paid regular hours / Paid Reg / OT / Parent all worked hours) Train > Paid Reg / OT / Train (Worked) > Paid Reg Average number of paid regular hours All Paid > All Hours per per employee (paid regular hours / paid Paid Reg / OT / Involved employee count) Train > Paid Reg / OT / Train (Worked) > Paid Reg All Paid Amount Amount per Employee Paid regular hours per employee Labor cost Paid Amount (Labor Total labor cost Cost) Paid amount per employee Average amount of money paid to each All Paid employee (paid amount / all employee count) Paid regular amount Average amount of money paid for per employee regular hours per paid employee (paid amount / paid employee count) Paid scheduled amount per employee All Paid > All Amount per Paid Reg / OT / Involved Train (Worked) > Paid Reg Amount per Involved Average amount of money paid for All Paid Sched scheduled hours per paid employee (paid scheduled amount / paid employee count) Scheduled and Paid Scheduled hours Scheduled hours per Average number of scheduled hours per All Scheduled employee scheduled employee (scheduled hours / scheduled employee count) Hours per involved User’s Guide 51 .

Chapter 2

Multidimensional Analysis

Metric Scheduled hours total

Definition Total number of scheduled hours

Related Time Summary Cube Analytic Category All Scheduled

Related Time Summary Cube Measure Hours N/A

Scheduled hours as Percentage of paid scheduled hours that All Scheduled, a % of paid are scheduled hours (scheduled hours / All Paid Sched scheduled hours all paid scheduled hours) Paid scheduled Percentage of paid hours that are paid All Paid Sched hours as a % of paid scheduled hours (paid scheduled hours / hours all paid hours) Paid scheduled hours as a % of worked hours Percentage of worked hours that are paid scheduled hours (paid scheduled hours / all worked hours) All Paid Sched

Hours as % of Paid Hours as % of Worked Hours per Involved

All Paid Sched Paid scheduled Average number of paid scheduled hours per employee hours per employee (paid scheduled hours / paid scheduled employee count) Time paid not worked Time paid not worked hours Total number of time paid not worked hours for all employees All Paid Not Worked All Paid Not Worked All Paid Not Worked

Hours Hours as % Paid Hours as % Worked

Percentage of all paid hours that were Time paid not worked hours as a % time paid not worked hours (time paid of paid hours not worked hours / all paid hours) Percentage of all worked hours that Time paid not worked hours as a % were time paid but not worked hours (time paid not worked hours / all of worked hours worked hours) Time paid not worked hours per employee Time paid not worked amount Average number of time paid not worked hours per involved employee (time paid not worked hours / involved employee count) Total cost of paid not worked time for all employees

All Paid Not Worked

Hours per Involved

All Paid Not Worked

Amount

52

Using the Scorecard Daily and Scorecard Monthly cubes

Metric

Definition

Related Time Summary Cube Analytic Category

Related Time Summary Cube Measure Amount per Involved

Time paid not Average amount of money paid for time All Paid Not worked amount per paid not worked per involved employee Worked employee (time paid not worked amount / involved employee count) Worked hours Worked hours per employee Average number of worked hours per employee N/A N/A

N/A N/A

Worked amount per Average amount of money paid for employee worked hours per employee Time worked not paid

Time worked not Percentage of all paid hours that are All Worked Not paid hours as a % of time worked not paid hours (time Paid paid hours worked not paid hours / all paid hours) Time worked not Percentage of all worked hours that are All Worked Not Paid paid hours as a % of time worked not paid hours (time worked not paid hours / worked hours) worked hours Time worked not paid hours per employee Time worked not paid hours Time worked not paid amount Time worked not paid amount per employee Overtime Overtime hours Average number of time worked not All Worked Not paid hours per involved employee (time Paid not worked paid hours / involved employee count) Total number of worked not paid hours All Worked Not Paid Total amount of money not paid for time All Worked Not worked but not paid hours Paid Average amount of money not paid for All Worked Not time worked but not paid per involved Paid employee (time worked not paid amount / involved employee count)

Hours as % Paid Hours as % Worked Hours per Involved

Hours Amount Amount per Involved

User’s Guide

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Metric OT hours total

Definition Total paid overtime hours

Related Time Summary Cube Analytic Category All Paid OT All Paid OT

Related Time Summary Cube Measure Hours Hours as % of Paid Hours as % of Worked Hours per Employee

Overtime hours as a Percentage of all paid hours that are % of paid hours overtime hours (overtime hours / paid hours)

Overtime hours as a Percentage of all worked hours that are All Paid OT % of worked hours overtime hours (overtime hours / worked hours) Overtime hours per Average number of overtime hours per employee employee (overtime hours / all employee count) Overtime cost Overtime Cost Total cost of overtime All Paid OT All Paid OT

Amount Amount as % Paid Amount per Employee

Overtime cost as a Cost of overtime hours as a percentage All Paid OT % of total labor cost of total cost (overtime cost / total labor cost) Overtime cost per employee Scheduled overtime Paid scheduled OT hours Total number of paid scheduled overtime hours Average overtime cost per employee (overtime cost / all employee count) All Paid OT

All Paid Sched > Hours Paid Sched Reg / OT / Train > Paid Sched OT All Paid OT > Paid Scheduled OT Hours as % of Paid Hours as % of Root

Scheduled OT hours Percentage of paid hours that are as a % of paid hours scheduled overtime hours (scheduled overtime hours / paid hours)

Scheduled OT hours Percentage of all paid overtime hours All Paid OT > as a % of total OT that are scheduled overtime hours Paid Scheduled hours (scheduled overtime hours / all overtime OT hours)

54

Using the Scorecard Daily and Scorecard Monthly cubes

Metric

Definition

Related Time Summary Cube Analytic Category

Related Time Summary Cube Measure Hours as % of Worked Hours per Employee

Scheduled OT hours Percentage of all worked hours that are All Paid OT > as a % of worked scheduled overtime hours (scheduled Paid Scheduled hours overtime hours / all worked hours) OT Scheduled OT hours Average number of scheduled overtime All Paid OT > per employee hours per employee (scheduled overtime Paid Scheduled hours / all employee count) OT Paid scheduled OT amount Total mount of money paid for scheduled overtime hours

All Paid Sched > Amount Paid Sched Reg / OT / Train > Paid Sched OT All Paid OT > Paid Scheduled OT All Paid OT > Paid Scheduled OT Amount

Scheduled OT Cost Total cost of scheduled overtime

Scheduled OT cost Percentage of the total labor cost as a % of total labor contributed by scheduled overtime (scheduled overtime cost / total labor cost cost) Scheduled OT cost per employee Unscheduled overtime Paid unscheduled OT hours Total number of paid unscheduled overtime hours

Amount as % of Paid

Average cost of scheduled overtime per All Paid OT > employee (scheduled overtime cost / all Paid Scheduled OT employee count) All Paid OT > Paid Non Scheduled OT All Paid OT > Paid Non Scheduled OT

Amount per Employee

Hours

Unscheduled OT Percentage of all paid hours that are hours as a % of paid unscheduled overtime hours hours (unscheduled overtime hours / all paid hours)

Hours as % of Paid

User’s Guide

55

Chapter 2 Multidimensional Analysis Metric Definition Related Time Summary Cube Analytic Category Related Time Summary Cube Measure Hours as % of Root Unscheduled OT Percentage of all overtime hours that are All Paid OT > hours as a % of total unscheduled overtime hours Paid Non OT hours (unscheduled overtime hours / all Scheduled OT overtime hours) Unscheduled OT hours as a % of worked hours Percentage of all worked hours that are All Paid OT > unscheduled overtime hours Paid Non (unscheduled overtime hours / all Scheduled OT worked hours) Hours as % of Worked Unscheduled OT Average number of unscheduled hours per employee overtime hours per employee (unscheduled overtime hours / all employee count) All Paid Not Hours per Scheduled > Paid Employee Not Scheduled Reg / OT / Train > Paid Not Scheduled OT Amount as % of Paid Unscheduled OT cost as a % of total labor cost Unscheduled OT cost per employee Unscheduled Overtime Cost Percentage of total labor cost All Paid OT > contributed by unscheduled overtime Paid Non (unscheduled overtime cost / total labor Scheduled OT cost) Average cost of unscheduled overtime per employee (unscheduled overtime cost / all employee count) Total cost of unscheduled overtime All Paid OT > Paid Non Scheduled OT All Paid OT > Paid Non Scheduled OT Amount per Employee Amount Data collection device activity Early start / late leave 56 .

All Punches > Non Deficient Punches > Start GT 60 min.15 min.60 min User’s Guide 57 .Using the Scorecard Daily and Scorecard Monthly cubes Metric Early leave events Definition Total number of early leave events Related Time Summary Cube Analytic Category Related Time Summary Cube Measure All Punches > Count Deficient Punches > Deficient .In Punches> Start Early 16 .60 min Early start events Total number of early start events Early start events per employee Average number of early start events per All Punches > Count per employee (early start events / involved Non Deficient Involved employee count) Punches > Start Early 0 .15 min. All Punches > Non Deficient Punches > Start GT 60 min. All Punches > Deficient Punches Deficient . All Punches > Deficient Punches > Start Early 16.Out Punches > Leave Early All Punches > Count Non Deficient Punches > Start Early 0 .

Out Punches Count 58 .In Punches Count Deficient in punch Average number of in-punches per count per employee involved employee that do not fall within the classification of the assigned work rule (deficient in-punch count / involved employee count) Count per Involved Deficient out punch Total number of out-punches that do not All Punches > count fall within the classification of the work Deficient rule assigned to employees Punches > Deficient .In Punches All Punches > Deficient Punches > Deficient .Chapter 2 Multidimensional Analysis Metric Late leave events Definition Total number of late leave events Related Time Summary Cube Analytic Category All Early Start / Late Leave 16 60 min > Late Leave 16 .min Related Time Summary Cube Measure Count Late leave events per employee Average number of late leave events per All Early Start / involved employee (late leave events / Late Leave 16 involved employee count 60 min > Late Leave 16 .min Total number of late start events All Punches > Deficient Punches > Start Late Count per Involved Late start events Count Punch counts Deficient in punch count Number of in-punches that do not fall All Punches > within the classification of the work rule Deficient Punches > assigned to employees Deficient .

Using the Scorecard Daily and Scorecard Monthly cubes Metric Definition Related Time Summary Cube Analytic Category All Punches > Deficient Punches > Deficient .In Punches Related Time Summary Cube Measure Count per Involved Deficient out punch The average number of out-punches per count per employee involved employee that do not fall within the classification of the assigned work rule (deficient out-punch count / involved employee count) Deficient punch Average number of punches per All Punches > count per employee involved employee that do not fall Deficient within the classification of the assigned Punches work rule (deficient punch count / involved employee count) Deficient punch count total Deficient punches as % of total punches Total number of punches that do not fall All Punches > within the classification of the work rule Deficient assigned to employees Punches Percentage of punches that do not fall All Punches > within the classification of the work rule Deficient assigned to employees (deficient punch Punches count / all punches) Count per Involved Count Count as % of Root Non deficient punch Total number of punches that fall within All Punches > Non Deficient count the classification of the work rule Punches assigned to employees Non deficient punch Average number of punches per All Punches > count per employee involved employee that fall within the Non Deficient classification of the assigned work rule Punches (nondeficient punch count / involved employee count) Non deficient punches as a % of total punches Percentage of punches that fall within the classification of the work rule assigned to employees (nondeficient punch count / all punches) All Punches > Non Deficient Punches Count Count per Involved Count as % of Root Rounding rule analysis User’s Guide 59 .

All raw count of minutes that have been Worked Not Paid rounded up and minutes that have been rounded down (all paid not worked hours . All that have been rounded up and minutes Worked Not Paid that have been rounded down (all paid not worked amount .all worked not paid amount) Number of hours associated with All Paid Not Hours rounding rule differentials: that is. the Worked.Chapter 2 Multidimensional Analysis Metric Rounding rule differential cost Definition Related Time Summary Cube Analytic Category Related Time Summary Cube Measure Money cost of rounding rule All Paid Not Amount differentials: that is. the cost of minutes Worked.all worked not paid hours) Average amount of money paid per involved employee for paid training hours (paid training amount / involved employee count) All Paid > All Amount per Paid Reg / OT / Involved Train > Paid Reg / OT / Train Money > Paid Train Rounding rule differential hours Training Paid training amount per employee Paid training hours Percentage of paid hours that are paid All Paid > All Hours as % of as a % of paid hours training hours (paid training hours / all Paid Reg / OT / Root Train > Paid Reg paid hours) / OT / Train Money > Paid Train Paid training hours as a % of worked hours Percentage of worked hours that are All Paid > All Hours as % of paid training hours (paid training hours Paid Reg / OT / Worked / all worked hours) Train > Paid Reg / OT / Train Money > Paid Train 60 .

of which you are a member.“All Paid Not Worked” on page 28 Overtime . created in the product suite. see the following sections: • • • • • Absenteeism .“All Absenteeism” on page 25 Labor utilization . For more information on how Analytics calculates each metric in the table.“All Punches” on page 32 User’s Guide 61 .“All Paid OT” on page 24 Punches . The value of group-based metrics depends on the workgroups. The definition of any metric is based on the selected dimension(s).Using the Scorecard Daily and Scorecard Monthly cubes Metric Paid training hours per employee Definition Average number of paid training hours per involved employee (paid training hours / involved employee count) Related Time Summary Cube Analytic Category Related Time Summary Cube Measure All Paid > All Hours per Paid Reg / OT / Involved Train > Paid Reg / OT / Train Money > Paid Train Scorecard Monthly cube The following table lists and defines each metric in the Scorecard Monthly cube.“All Paid” on page 36 Time paid not worked .

excluding the Employee dimension. Absenteeism Absence events Employee Absenteeism % Percentage of all employee worked events that are absence events (employee absent events / worked events) All Absenteeism Count as % of Worked Employee Total Total number of absence events Absenteeism Count (excused and unexcused) for all employees Group Absenteeism Percentage of all group worked events % that are absence events (group absent events / worked events) All Absenteeism Count All Absenteeism Count as % of Worked Group Average Average number of absence events for All Absenteeism Count per Absenteeism Count involved employees in the group(s) Involved (group absent events / all absent events) Excused events 62 . if you select employees whose last name begins with “E” from the Employee dimension for Q1 of 2006 with a Tenure Band of 1 to 2 years.Chapter 2 Multidimensional Analysis Metric Group Employee Count Definition Related Time Summary Cube Analytic Category Related Time Summary Cube Measure N/A Distinct count of all employees that N/A have paid hours in the same group. regardless of whether their last names begin with “E” or not. the Group Employee Count returns all employees that have paid hours in Q1 of 2006 and a Tenure Band of 1 to 2 years. For example.

Using the Scorecard Daily and Scorecard Monthly cubes Metric Definition Related Time Summary Cube Analytic Category Related Time Summary Cube Measure Employee Excused Total number of excused absence events All Absenteeism Count Absenteeism Count for all employees > Excused Absenteeism Group Average Average number of excused absence All Absenteeism Count per Excused events for involved employees in the > Excused Involved Absenteeism Count group(s) (group excused absent events / Absenteeism all absent events) Group Excused Absenteeism % Percentage of all group absence events All Absenteeism Count as % of that are excused (group excused absent > Excused Root events / all absent events) Absenteeism All Absenteeism Count as % of > Excused Root Absenteeism Employee Excused Percentage of all employee absence % of Absenteeism events that are excused (employee excused absent events / all absent events) Unexcused events Employee Unexcused Absenteeism % Percentage of all employee absence events that are unexcused (employee unexcused absent events / all absent events) All Absenteeism Count as % of > Unexcused Root Absenteeism All Absenteeism Count > Unexcused Absenteeism Employee Total number of unexcused employee absence events Unexcused Absenteeism Count Average number of unexcused absence All Absenteeism Count per Group Average events of involved employees in the Unexcused Involved > Unexcused Absenteeism Count group(s) (group unexcused absent Absenteeism events / all involved employees in the group) Group Unexcused Absenteeism % Percentage of all group absence events that are unexcused (employee excused absent events / all absent events) All Absenteeism Count as % of > Unexcused Root Absenteeism User’s Guide 63 .

Chapter 2 Multidimensional Analysis Metric Labor utilization Paid hours Definition Related Time Summary Cube Analytic Category Related Time Summary Cube Measure Employee Non Percentage of all paid hours that are Productive Hours % nonproductive hours (employee nonproductive hours / all paid hours) Employee All Paid Hours All Paid > All Paid Non Prod / Other / Unk Hours as % of Root Hours Hours as % of Root Total number of paid hours (productive All Paid and non-productive) Employee Percentage of all paid hours that are All Paid > All Productive Hours % productive hours (employee productive Paid Reg / OT / hours / all paid hours) Train Scheduled hours Employee All Scheduled Hours Time paid not worked Employee Paid Not Amount of money paid for time not Worked Amount worked Group Average Paid Average amount of money paid to involved employees in the group for Not Worked time paid not worked hours (time paid Amount not worked hours / all involved employees in group) Employee Paid Not Number of hours for which employees Worked Hours were paid but did not work Employee Paid Not Worked Hours % Percentage of all worked hours that were time paid not worked hours (time paid not worked hours / all worked hours) All Paid Not Worked All Paid Not Worked Events in which employees were scheduled to work All Scheduled Hours Amount Amount per Involved All Paid Not Worked All Paid Not Worked Hours Hours as % Worked 64 .

Using the Scorecard Daily and Scorecard Monthly cubes Metric Group Paid Not Worked Hours % Definition Related Time Summary Cube Analytic Category Related Time Summary Cube Measure Hours as % Worked Percentage of all paid hours by All Paid Not employees in the group that were time Worked paid not worked hours (group time paid but not worked hours / all worked hours) Overtime Overtime hours Employee OT % Percentage of all worked hours that are All Paid OT overtime hours (employee overtime hours / all worked hours) Percentage of all worked hours by All Paid OT employees in the group that are overtime hours (group overtime hours / all worked hours) All Paid OT Hours as % of Worked Hours as % of Worked Group OT % Employee Total OT Total paid employee overtime hours Hours (scheduled and nonscheduled) Overtime cost Hours Group Average OT Average amount of money paid to All Paid OT Amount involved employees in the group for overtime hours (group overtime amount / all involved employees) Scheduled overtime Employee Paid Scheduled OT Amount Employee Paid Scheduled OT Hours Total cost of scheduled overtime All Paid OT > Paid Scheduled OT All Paid OT > Paid Scheduled OT Amount per Involved Amount Total number of paid scheduled overtime hours Hours User’s Guide 65 .

Chapter 2 Multidimensional Analysis Metric Employee Scheduled % of Overtime Definition Related Time Summary Cube Analytic Category Related Time Summary Cube Measure Hours as % of Root Percentage of all paid overtime hours All Paid OT > that are scheduled overtime hours Paid Scheduled (scheduled overtime hours / all overtime OT hours) All Paid OT > Paid Scheduled OT Group Average Paid Average amount of money paid to Scheduled OT involved employees in the group for Amount scheduled overtime hours (group scheduled overtime amount / all involved employees) Amount per Involved Group Average Paid Average number of scheduled overtime All Paid OT > Scheduled OT hours for involved employees in the Paid Scheduled Hours group (group scheduled overtime hours OT / all involved employees) Group Scheduled % Percentage of all group paid overtime All Paid OT > of Overtime hours that are scheduled overtime hours Paid Scheduled (scheduled overtime hours / all group OT overtime hours) Unscheduled overtime Employee Not Scheduled % of Overtime Percentage of all paid overtime hours that are unscheduled overtime hours (unscheduled overtime hours / all overtime hours) All Paid OT > Paid Non Scheduled OT All Paid OT > Paid Non Scheduled OT All Paid OT > Paid Non Scheduled OT Hours per Involved Hours as % of Root Hours as % of Root Employee Paid Not Total number of paid unscheduled Scheduled OT overtime hours Hours Group Average Paid Average amount of money paid to Not Scheduled OT involved employees in the group for Amount unscheduled overtime hours (group unscheduled overtime amount / all involved employees) Hours Amount per Involved 66 .

Using the Scorecard Daily and Scorecard Monthly cubes Metric Group Not Scheduled % of Overtime Definition Related Time Summary Cube Analytic Category Related Time Summary Cube Measure Hours as % of Root Percentage of all group paid overtime All Paid OT > hours that are unscheduled overtime Paid Non hours (unscheduled overtime hours / all Scheduled OT group overtime hours) Data collection device activity Punch counts Employee Deficient Number of in-punches that do not fall All Punches > In Punch Count within the classification of the work rule Deficient assigned to employees Punches > Deficient .Out Punches Employee Deficient Percentage of punches that do not fall All Punches > Punch % within the classification of the work rule Deficient assigned to employees (deficient punch Punches count / all punches) Employee Non Deficient Punch % Percentage of punches that fall within the classification of the work rule assigned to employees (nondeficient punch count / all punches) All Punches > Non Deficient Punches Count Count Count as % of Root Count as % of Root Employee Total Deficient Punch Count Employee Total Non Deficient Punch Count Total number of punches that do not fall All Punches > within the classification of the work rule Deficient assigned to employees Punches Total number of punches that fall within All Punches > the limits of the work rule assigned to Non Deficient employees Punches Count Count User’s Guide 67 .In Punches Employee Deficient Number of out-punches that do not fall All Punches > Out Punch Count within the classification of the work rule Deficient Punches > assigned to employees Deficient .

Chapter 2 Multidimensional Analysis Metric Group Average Deficient In Punch Count Definition Average number of in-punches per involved employee in the group that do not fall within the classification of the assigned work rule (deficient in-punch count / involved employee count) Related Time Summary Cube Analytic Category All Punches > Deficient Punches > Deficient .In Punches All Punches > Deficient Punches > Deficient .Out Punches Related Time Summary Cube Measure Count per Involved Group Average Average number of out-punches per Deficient Out Punch involved employee in the group that do Count not fall within the classification of the assigned work rule (deficient in-punch count / involved employee count) Group Average Deficient Punch Count Count per Involved Average number of punches per All Punches > involved employee in the group that do Deficient not fall within the classification of the Punches assigned work rule assigned (deficient in-punch count / involved employee count) Count per Involved Group Average Non Average number of punches per All Punches > involved employee in the group that fall Non Deficient Deficient Punch Count within the limits of the work rule Punches assigned to employees (nondeficient punch count / involved employee count) Group Deficient Punch % Percentage of punches that do not fall All Punches > within the classification of the work rule Deficient assigned to employees in the group Punches (deficient punch count / all punches) Percentage of punches that fall within the limits of the work rule assigned to employees in the group (nondeficient punch count / all punches) All Punches > Non Deficient Punches Count per Involved Count as % of Root Group Non Deficient Punch % Count as % of Root 68 .

Total amount associated with money pay codes. Calculated Metrics Calculated metrics are determined by mathematically processing various measures together. The definition of any measure is based on the selected dimensions. Total Amount (core amount + non-core amount + monetary amount) User’s Guide 69 . supervisor. Metric Definition Standard Metrics Standard metrics are taken from fields in the Analytics data mart that are derived from Workforce Central data.Using the Time Detail Daily cube Using the Time Detail Daily cube The Time Detail cube facilitates the analysis of payroll amounts and hours per employee. labor account. Total calculated time for core pay codes. or tenure. pay code. date. Total calculated wage amount for non-core pay codes. Total calculated time for non-core pay codes. Metrics in the Time Detail Daily cube The following table defines the metrics provided in the Time Detail Daily cube. job. Core Amount Core Hours Monetary Amount Non Core Amount Non Core Hours Total calculated wage amount for core pay codes. age. pay period. organization. Use these metrics to build role-based dashboards and to configure portal views that show the information most important to you.

Chapter 2 Multidimensional Analysis 70 .

.

72 Kronos Incorporated .

23 C Core Amount metric 69 Core Hours metric 69 count definition 44 Count as % of Paid metric 46 Count as % of Parent metric 46 Count as % of Root metric 46 Count as % of Worked metric 46 Count metric 46 .Index A absences excused 25 unexcused 25 Absent event total metric 48 Absent events as a % of paid events metric 48 Absent events as a % of worked events metric 48 Absent events per employee metric 48 Absent hours as a % of paid hours metric 49 Absent hours as a % of worked hours metric 49 Absent hours per employee metric 49 Absenteeism cost metric 50 Absenteeism cost per employee metric 50 Age dimension 17 All Absenteeism analytic category 25 All Early Start / Late Leave 16 .60 min analytic category 30 All Employee Count metric 45 All Paid analytic category 36 All Paid Non Cor analytic category 42 All Paid Non Prod / Other / Unk Non Core analytic subcategory 42 All Paid Not Scheduled analytic category 41 All Paid Not Worked analytic category 29 All Paid OT analytic category 24 All Paid Other / Non Prod / Unk analytic subcategory 37 All Paid Reg / OT / Train analytic subcategory 36 All Paid Reg / OT / Train Non Core analytic subcategory 42 All Paid Sched analytic category 39 All Punches analytic category 34 All Scheduled analytic category 38 All Worked Not Paid analytic category 31 amount definition 44 Amount as % of Paid metric 45 Amount as % of Parent metric 45 Amount as % of Root metric 46 Amount as % of Worked metric 46 Amount metric 45 Amount per Employee metric 46 Amount per Event metric 46 Amount per Hour metric 46 Amount per Involved metric 46 analytic categories 15 using 23 Analytics dimension 17.

60 min analytic subcategory 30 Early start events metric 57 Early start events per employee metric 57 employee definition 45 Employee Absenteeism % metric 62 Employee All Paid Hours metric 64 Employee All Scheduled Hours metric 64 Employee Deficient In Punch Count metric 67 Employee Deficient Out Punch Count metric 67 Employee Deficient Punch % metric 67 Employee dimension 19 Employee Excused % of Absenteeism metric 63 Employee Excused Absenteeism Count metric 63 Employee Non Deficient Punch % metric 67 Employee Non Productive Hours % metric 64 Employee Not Scheduled % of Overtime metric 66 Employee OT % metric 65 Employee Paid Not Scheduled OT Hours metric 66 Employee Paid Not Worked Amount metric 64 Employee Paid Not Worked Hours metric 64 Employee Paid Scheduled OT Amount metric 65 Employee Paid Scheduled OT Hours metric 65 Employee Productive Hours % metric 64 Employee Scheduled % of Overtime metric 66 Employee Status dimension 19 Employee Total Absenteeism Count metric 62 Employee Total Deficient Punch Count metric 67 Employee Total Non Deficient Punch Count metric 67 Employee Total OT Hours metric 65 Employee Unexcused Absenteeism % metric 63 Employee Unexcused Absenteeism Count metric 63 Excused absent event count metric 49 Excused absent events as a % of total absent events metric 49 Excused absent events per employee metric 49 Excused Absenteeism analytic subcategory 25 Excused Absenteeism Cost metric 50 F facts 15 G 74 . 17 E Early leave events metric 57 Early Start 16 .In Punches analytic subcategory 34 Deficient .Out Punches analytic subcategory 34 Deficient in punch count metric 58 Deficient in punch count per employee metric 58 Deficient out punch count metric 58 Deficient out punch count per employee metric 59 Deficient punch count per employee metric 59 Deficient punch count total metric 59 Deficient Punches analytic subcategory 34 Deficient punches as % of total punches metric 59 dimensions 15.Index Count per Employee metric 46 Count per Involved metric 46 cube 13 Scorecard Daily 14 Scorecard Monthly 14 structure 14 Time Detail Daily 14 Time Summary Daily 14 Time Summary Monthly 14 D Date dimension 17 Deficient .

15 min analytic subcategory Leave Early 6 .15 min analytic subcategory Leave Late 16-60 min analytic subcategory Leave Late GT 60 min analytic subcategory 30 34 34 34 34 34 34 34 M measures 15 core 15 distinct 15 scorecard 15 standard 15 metrics absences 25 absenteeism 48.5 min analytic subcategory Leave Early 11 . 62 Group Excused Absenteeism % metric 63 Group Non Deficient Punch % metric 68 Group Not Scheduled % of Overtime metric 67 Group OT % metric 65 Group Paid Not Worked Hoirs % metric 65 Group Scheduled % of Overtime metric 66 Group Unexcused Absenteeism % metric 63 Hours metric 46 Hours per Employee metric 46 Hours per Event metric 46 Hours per Involved metric 46 I involved definition 45 Involved Employee Count metric 46 J Job dimension 20 L Labor Account Type dimension 20 Labor Levels dimension 20 Late Leave 16 . 62 data collection device activity 56. 67 H Holiday dimension 19 hours definition 44 Hours as % of Paid metric 46 Hours as % of Parent metric 46 Hours as % of Root metric 46 Hours as % of Worked metric 46 User’s Guide 75 .60 min analytic subcategory Late leave events metric 58 Late leave events per employee metric 58 Late start events metric 58 Leave Early 0 .Index Group Absenteeism % metric 62 Group Average Absenteeism Count metric 62 Group Average Deficient In Punch Count metric 68 Group Average Deficient Out Punch Count metric 68 Group Average Deficient Punch Count metric 68 Group Average Excused Absenteeism metric 63 Group Average Non Deficient Punch Count metric 68 Group Average OT Amount 65 Group Average Paid Not Scheduled OT Amount metric 66 Group Average Paid Not Worked Amount metric 64 Group Average Paid Scheduled OT Amount metric 66 Group Average Paid Scheduled OT Hours metric 66 Group Average Unexcused Absenteeism Count metric 63 Group Deficient Punch % metric 68 Group Employee Count metric 48.10 min analytic subcategory Leave Early analytic subcategory 34 Leave Early GT 15 min analytic subcategory Leave Late 0 .

26. 38. 65 punches 29 scheduling 24. 40 scorecard 47 Monetary Amount metric 69 multidimensional analysis 13 using dimensions and calculated measures 47 N Non Core Amount metric 69 Non Core Hours metric 69 Non deficient punch count metric 59 Non deficient punch count per employee metric 59 Non deficient punches as a % of total punches metric 59 Non productive hours % metric 50 Non-Deficient Punches analytic subcategory 34 O Organization dimension 21 Original Currency dimension 21 OT hours total metric 54 overtime scheduled 24 unscheduled 24 Overtime cost as a % of total labor cost metric 54 Overtime Cost metric 54 Overtime cost per employee metric 54 Overtime hours as a % of paid hours metric Overtime hours as a % of worked hours metric 54 Overtime hours per employee metruc 54 54 P paid definition 44 Paid Amount (Labor Cost) metric 51 Paid amount per employee metric 51 Paid hours per employee metric 50 Paid hours total metric 50 Paid Non Prod / Other / Unk Non Core analytic subcategory 42 Paid Non Prod / Other / Unk Non Core Money analytic subcategory 42 Paid Non Prod analytic subcategory 37 Paid Non Prod Money analytic subcategory 37 Paid Non Prod Non Core analytic subcategory 42 Paid Non Prod Non Core Money analytic category 42 Paid Not Scheduled analyic subcategory 24 Paid Not Scheduled Non Prod / Other / Unk analytic subcategory 41 Paid Not Scheduled Non Prod analytic subcategory 41 Paid Not Scheduled OT analytic subcategory 41 Paid Not Scheduled Other analytic subcategory 41 Paid Not Scheduled Reg / OT / Train analytic subcategory 41 Paid Not Scheduled Reg analytic subcategory 41 Paid Not Scheduled Train analytic subcategory 41 Paid Not Scheduled Unknown analytic subcategory 41 Paid Not Worked In analytic subcategory 29 Paid Not Worked Out analytic subcategory 29 Paid OT analytic subcategory 36 Paid OT Money analytic subcategory 36 Paid OT Non Core analytic subcategory 42 Paid OT Non Core Money analytic subcategory 42 Paid Other / Non Prod / Unk analytic subcategory 37 76 . 64 overtime 24. 33. 39. 50.Index labor utilization 36. 53.

Index Paid Other / Non Prod / Unk Money analytic subcategory 37 Paid Other analytic subcategory 37 Paid Other Money analytic subcategory 37 Paid Other Non Core analytic subcategory 42 Paid Other Non Core Money analytic category 42 Paid Reg / OT / Train (Worked) analytic subcategory 36 Paid Reg / OT / Train Core Money analytic subcategory 42 Paid Reg / OT / Train Money analytic subcategory 36 Paid Reg / OT / Train Non Core analytic subcategory 42 Paid Reg analytic subcategory 36 Paid Reg Money analytic subcategory 36 Paid Reg Non Core analytic subcategory 42 Paid Reg Non Core Money analytic subcategory 42 Paid regular amount per employee metric 51 Paid regular hours as a % of paid hours metric 50 Paid regular hours as a % of worked hours metric 51 Paid regular hours per employee metric 51 Paid Sched Non Prod / Other / Unk analytic subcategory 39 Paid Sched Non Prod analytic subcategory 39 Paid Sched OT analytic subcategory 39 Paid Sched Other analytic subcategory 39 Paid Sched Reg / OT / Train analytic subcategory 39 Paid Sched Reg analytic subcategory 39 Paid Sched Train analytic subcategory 39 Paid Sched Unknown analytic subcategory 39 Paid scheduled amount per employee metric 51 Paid scheduled hours as a % of paid hours metric 52 Paid scheduled hours as a % of worked hours metric 52 Paid scheduled hours per employee metric 52 Paid scheduled OT amount metric 55 Paid Scheduled OT analytic subcategory 24 Paid scheduled OT hours metric 54 Paid Train analytic subcategory 36 Paid Train Money analytic subcategory 36 Paid Train Non Core analytic subcategory 42 Paid Train Non Core Money analytic subcategory 42 Paid training amount per employee metric 60 Paid training hours as a % of paid hours metric 60 Paid training hours as a % of worked hours metric 60 Paid training hours per employee metric 61 Paid Unk Non Core analytic subcategory 42 Paid Unk Non Core Money analytic category 42 Paid Unknown analytic subcategory 37 Paid Unknown Money analytic subcategory 37 Paid unscheduled OT hours metric 55 parent definition 45 Pay Code dimension 21 Pay Period dimension 22 Pay Rule dimension 22 Productive hours % metric 50 punches deficient 32 early 29 late 29 nondeficient 32 R Relative Date 18 Reporting Currency dimension 22 root definition 45 Rounding rule differential cost metric 60 User’s Guide 77 .

33.Index Rounding rule differential hours metric 60 S Scheduled hours as a % of paid scheduled hours metric 52 Scheduled hours per employee metric 51 Scheduled hours total metric 52 Scheduled Non Prod / Other / Unk analytic subcategory 38 Scheduled Non Prod analytic subcategory 38 Scheduled OT analytic subcategory 38 Scheduled OT cost as a % of total labor cost metric 55 Scheduled OT Cost metric 55 Scheduled OT cost per employee metric 55 Scheduled OT hours as a % of paid hours metric 54 Scheduled OT hours as a % of total OT hours metric 54 Scheduled OT hours as a % of worked hours metric 55 Scheduled OT hours per employee metric 55 Scheduled Other analytic subcategory 38 Scheduled Reg / OT / Train analytic subcategory 38 Scheduled Reg analytic subcategory 38 Scheduled Train analytic subcategory 38 Scheduled Unknown analytic subcategory 38 schedules 24. 40 Scorecard Daily cube 14 metrics 47 Scorecard Monthly cube 14 metrics 61 Start Early 0 .15 min analytic subcategory 34 Start Late 6 . 26. 38.10 min analytic subcategory 34 Start Late analytic subcategory 34 Start Late GT 15 min analytic subcategory 34 Supervisor dimension 22 T Tenure dimension 22 Time Detail cube dimensions 69 Time Detail Daily cube 14 Time paid not worked amount metric 52 Time paid not worked amount per employee metric 53 Time paid not worked as a % of paid hours metric 52 Time paid not worked hours as a % of worked hours metric 52 Time paid not worked hours metric 52 Time paid not worked per employee metric 52 Time Summary Daily cube 14 Time Summary Monthly cube 14 Time worked not paid amount metric 53 Time worked not paid amount per employee metric 53 Time worked not paid hours as a % of paid hours 53 Time worked not paid hours as a % of worked hours metric 53 Time worked not paid hours metric 53 Time worked not paid hours per employee metric 53 Total Amount metric 69 totals 15 U Unexcused absent events as a % of total absent events metric 49 Unexcused absent events per employee metric 49 Unexcused Absenteeism analytic subcategory 25 Unexecused absent event count metric 49 78 . 39.15 min analytic subcategory 34 Start Early 16-60 min analytic subcategory 34 Start Early GT 60 min subcategory 34 Start Late 0 -5 min analytic subcategory 34 Start Late 11 .

36 Worked hours per employee metric 53 Worked Not Paid In analytic subcategory 31 Worked Not Paid Out analytic subcategory 31 User’s Guide 79 .Index Unscheduled OT cost as a % of total labor cost metric 56 Unscheduled OT cost per employee metric 56 Unscheduled OT hours as a % of paid hours metric 55 Unscheduled OT hours as a % of total OT hours metric 56 Unscheduled OT hours as a % of worked hours metric 56 Unscheduled OT hours per employee metric 56 Unscheduled Overtime Cost metric 56 W worked definition 45 Worked amount per employee metric 53 worked hours calculation 31.

Index 80 .

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