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Business English:

Making Appointments
Business people - as a routine matter - meet with clients, suppliers, owners,
managers and others on a regular basis.

Arranging those meeting times is the target language for this lesson.

The structure of these conversations often looks like this:

Requesting an appointment: Politely asking for a meeting

If possible, I would like to come by and see you [tomorrow]?

I was wondering if we could get together [on Tuesday]?

Do you think we could get together [next week]?

Do you mind if we get together [sometime]?

Could I visit you [later today]?

Could I meet with you about this?

Can we get together and talk about this?

Is there a good time for us to get together [on Monday]?

Suggesting a time/date:

Could we meet at _________ on ________ the _____ of _____?

Could we meet at 10AM on Monday the 3rd of July?

Could we . . .

Can we . . .

Is it possible to . . .

I'd like to see you at [time and date] . . .

Would [time and date] be good for you?

Rejecting a time/date: Apologize and give a reason

I'm sorry, I've got another meeting then.

I'm afraid I can't, I'm out of town that day.

I wish I could, but . . .

[Date/time] is not good for me, I'm sorry.

Suggesting an alternative time/date:

How about next Friday, instead?

Maybe 11:00 a.m., instead?

How about . . .

Could you do it at . . .

Agreeing to a time and date:

That's fine. I'll see you then.

That sounds fine/good/great/super to me.

Yes, lets try that.

Perfect, let's do it then.

Perfect, let's do that.

Practice the following dialog with a partner:

A: Hello, Mr. Zain? This is Henry Chu over at Hitachi.

B: Hello Henry, what can I do for you?
A: I was wondering if we could get together on Tuesday to talk about the
specs* on the relays you ordered.
B: Tuesday sounds fine to me, what time is good for you?
A: How about 2 p.m.?
B: I'm sorry, I've got to meet with Mr. al Ghazi then, but any other time is fine.
A: Can we try 3 p.m. then?
B: That's perfect, see you then.
A: Thank you Mr. Zain, I'll see you Tuesday then, at 3 p.m.**
* specs are short for specifications - or details
** repeat the time to confirm agreement - this is not always done

When you are finished with this lesson go to

the Making Appointments Activity page

Using Charts and

Graphs in Business
Describing performance with charts and graphs in Business

Use the words below to describe these line charts:

rose sharply increased gradually remained constant reached a peak

fluctuated fell gradually leveled off declined sharply

1. Sales _______________ . 5. Overhead _______________ .

2. Wages _______________ . 6. Production _______________ .

3. Inventory _______________ . 7. Supply _______________ .

4. Costs _______________ . 8. Unemployment ___________ .

1. remained constant
2. fell gradually
3. declined sharply
4. reached a peak
5. rose sharply
6. leveled off
7. fluctuated
8. increased gradually

Find other ways to describe the terms used in the exercise above
and match them below:

a. was steady
1. remained constant
b. rose slowly
2. fell gradually
c. was up and down
3. declined sharply
d. peaked and then fell a bit
4. reached a peak
e. shot up
5. rose sharply
f. dropped like a rock
6. leveled off
g. eased off
7. fluctuated
h. moved up slowly
8. increased gradually
i. dropped off a bit

[Answers: 1.a; 2.i; 3.f; 4.d; 5.e; 6.g; 7.c; 8.h,b]

The charts above are "line charts" - what are the names of the charts


[Answers: #1. Pie Chart, #2. Bar Chart]

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