JOB TITLE

DUTY
TASK NO
LEVEL

AESTHETIC THERAPIST
11

PERFORM SUPERVISORY FUNCTIONS

11.01

CARRY OUT SALON UPGRADING RECOMMENDATION

PERFORMANCE STANDARD (Action, Condition, Criteria) :

Carry out salon upgrading recommendation using salon inventory,
equipment and facilities report, salon upgrading proposal format,
stationeries, computer, printer and salon organization chart so that
upgrading requirements identified, salon upgrading proposal prepared
and submitted in accordance with company requirements and Standard
Operating Procedure.

TOOLS/EQUIPMENT/MATERIALS:
1) Salon inventory, equipment and facilities report 2) Salon upgrading proposal format 3) Sales
report 4) Services report 5) Client feedback report 6) Company profile 7) Salon organization chart
8) Standard Operating Procedure (SOP)
STEPS

ENABLING REQUIREMENTS
(Knowledge, Ability, Attitude And Safety)

1. Identify upgrading
requirements

Knowledge of:
1.1 Type of salon upgrading such as
Therapy/services
Facilities
Building
1.2 Purpose of upgrading
1.3 Upgrading cost and budget
1.4 Forecast of return/revenue
Ability to:
1.1 Determine type of salon upgrading
1.2 Determine purpose of upgrading
1.3 Determine upgrading cost and budget
1.4 Determine forecast of return/revenue

2. Prepare salon
upgrading proposal

Knowledge of:
2.1 Salon upgrading proposal details
2.2 Salon upgrading proposal documentation (brochure, guideline,
sample, etc)
2.3 Documenting of salon upgrading proposal
Ability to:
2.1 Determine salon upgrading proposal details
2.2 Determine salon upgrading proposal documentation (brochure,
guideline, sample, etc)
2.3 Document salon upgrading proposal

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3. Submit salon upgrading

proposal
Knowledge of:
3.1 Procedure of submitting salon upgrading proposal
3.2 Salon organization chart
Ability to:
3.1 Follow procedure of submitting salon upgrading proposal
3.2 Determine responsible personnel
Attitude/Safety:
- Meticulous while upgrading salon requirements
- Conscious on costing and budget

CORE ABILITIES

01.07 Utilize database applications to locate and process information.

01.08 Utilize spreadsheets applications to locate and process
information.
01.09 Utilize business graphic application to process information.
01.10 Apply a variety of mathematical techniques.
01.11 Apply thinking skills and creativity.
02.09 Prepare flowcharts.
02.10 Prepare reports and instructions.
02.11 Convey information and ideas to people.
03.09 Manage and improve performance of individuals.
03.10 Provide consultations and counseling.
03.11 Monitor and evaluate performance of human resources.
03.12 Provide coaching/on-the-job training.
03.13 Develop and maintain team harmony and resolve conflicts.
03.14 Facilitate and coordinate teams and ideas.
03.15 Liase to achieve identified outcomes.
03.16 Identify and assess client/customer needs.
03.17 Identify staff training needs and facilitate access to training.
04.06 Allocate work.
04.07 Negotiate acceptance and support for objectives and strategies.
05.01 Implement project/work plans.
05.02 Inspect and monitor work done and/or in progress.
06.07 Develop and maintain networks.

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