A RESEARCH PROJECT REPORT

ON

WAGES AND SALARY FIXATION IN GALAXY TOYOTA

SUBMITTED IN THE PARTIAL FULFILLMENT FOR THE AWARD OF THE DEGREE OF MASTER IN BUSINESS ADMINISTRATION

UNDER THE GUIDANCE OF: Ms. Ethi Jain Assistant P !"#ss! $ RDIAS SUBMITTED BY:% P ashant Pa&a '()'*)(+)'' MBA$ S#,#st# : IBat.h /('' % /('+

RU0MINI DE-I INSTITUTE OF AD-ANCED STUDIES

An ISO 9001:2008 Certified Institute NAAC Accrediated,A Grade 1A22 !3#4 56 AICTE$ HRD Minist 6$ G!3t. !" In4ia7 A""i8iat#4 t! G9 9 G!5in4 Sin:h In4 a2 astha Uni3# sit6$ D#8hi /A ; /B$ Ma4h95an Ch!&<$ O9t# Rin: R!a4$ Phas#%'$ D#8hi%''((=*

Ta58# !" C!nt#nts

S.N o
1. 2. 3. 4. ". &. *. Student Declaration Certificate from guide Acknowledgement Executi e Summar! #i$t of Ta%le$ #i$t of 'ra()$ C)a(ter 1+ ,ntroduction 1.1 A%out t)e organi-ation 1.2 Com(an! Pofile C)a(ter 2 + To(ic introduction / #iterature re iew C)a(ter 3 + 1e$earc) met)odolog! 3.1 Pur(o$e of t)e $tud! 3.2 2anagerial u$efulne$$ of t)e $tud! 3.3 1e$earc) o%3ecti e 3.4 1e$earc) met)odolog! 3." #imitation$ of t)e re$earc)

Title

Page No.

.. 0.

14. C)a(ter 4 + Anal!$i$ / ,nter(retation 11. C)a(ter " + 5inding$ 12. C)a(ter & + 1ecommendation$ / Conclu$ion 1ecommendation$ Conclu$ion 13. 6i%liogra()!

14. Annexure

STUDENT>s DECLARATION
T)i$ i$ to certif! t)at , )a e com(leted t)e Pro3ect titled 7 Finan.ia8 Ana86sis !" R#8ian.# In" ast 9.t9 # Li,it#4 8 under t)e guidance of 7Dr. A$)wani 9a$)ne!8 in (artial fulfillment of t)e re:uirement for t)e award of t)e degree of 72a$ter$ in 6u$ine$$ Admini$tration8 from 7;ai(uri!a ,n$titute of 2anagement8 T)i$ i$ an original work and , )a e not $u%mitted it earlier el$ew)ere.

Name of t)e $tudent + Enrollment no. + Cour$e + 6atc) +

Nu(ur C)au)an 1211&*44.1 26A 2412<2414

CERTIFICATE

T)i$ i$ to certif! t)at t)e (ro3ect titled 7 Finan.ia8 Ana86sis !" #8ian.# In" ast 9.t9 # Li,it#48 i$ an academic work done %! 7Nu(ur C)au)an8 $u%mitted in t)e (artial fulfillment of t)e re:uirement for t)e

award of t)e degree of 72a$ter$ in 6u$ine$$ Admini$tration8 from 7;ai(uri!a ,n$titute of 2anagement8 under m! guidance and direction. To t)e %e$t of m! knowledge and %elief t)e data and information (re$ented %! )im in t)e (ro3ect )a$ not %een $u%mitted earlier el$ew)ere.

Dr. A$)wani 9a$)ne!

AC0NOWLEDGEMENT

6e)ind e er! ac)ie ement lie$ an unfat)oma%le $ea of gratitude to t)o$e w)o )a e extended t)eir $u((ort and wit)out w)om it would ne er )a e come into exi$tence. To t)em we ex(re$$ our word$ of gratitude. , offer m! $incere t)ank$ and )um%le regard$ to ;ai(uri!a ,n$titute of 2anagement for im(arting u$ er! alua%le (rofe$$ional training in 26A. , (a! m! gratitude and $incere regard$ to Dr. A$)wani 9a$)ne!= m! (ro3ect guide for )er $u((ort. , take t)e o((ortunit! to ex(re$$ m! gratitude and t)ank$ to our com(uter la% $taff and li%rar! $taff for (ro iding me o((ortunit! to utili-e t)eir re$ource$ for t)e com(letion of t)e (ro3ect. , am al$o t)ankful to m! famil! and friend$ for con$tantl! moti ating me to com(lete t)e (ro3ect and (ro iding me an en ironment w)ic) en)anced m! knowledge.

Name of t)e $tudent + Enrollment no. + Cour$e + 6atc) + Section +

EXECUTI-E SUMMARY
T)e (re$ent (ro3ect work 8RECRUITMENT AND SELECTION PROCESS8 i$ carried out at 7FORTIS HEALTH CARE8 &

T)i$ (ro3ect i$ categori-ed into $e en c)a(ter$. Cha2t# '. Deal$ wit) t)e introduction to t)e ,ndu$tr! a$ well a$ t)e com(an! (rofile. Cha2t# /. Deal$ wit) t)e introduction a%out t)e to(ic a$ well a$ literature re iew. C)a(ter introduce$ t)e conce(t of recruitment and $election (roce$$. Cha2t# +. T)i$ c)a(ter $et$ t)e o%3ecti e$ of t)e $tud! and al$o gi e$ t)e need= $co(e and t)e im(ortance of t)e $tud!. C)a(ter deal$ wit) t)e 1e$earc) 2et)odolog! ado(ted for conducting t)e $tud! and limitation$ of t)i$ $tud!. Cha2t# ?. Deal$ wit) t)e anal!$i$ of t)e data. Cha2t# *. Deal$ wit) finding$ t)at were arri ed at after making t)e data anal!$i$. Cha2t# @. Deal$ wit) t)e $ugge$tion$ and conclu$ion$ %a$ed on t)e finding$.

Cha2t# ' INTRODUCTION

'.'

INTRODUCTION ABOUT THE INDUSTRY

> er a (eriod of more t)an two decade$ t)e ,ndian Automo%ile indu$tr! )a$ %een dri ing it$ own growt) t)roug) ()a$e$. T)e entr! of Su-uki Cor(oration in ,ndian (a$$enger car manufacturing i$ often (ointed a$ t)e fir$t $ign of ,ndia turning to a market econom!. Since t)en t)e automo%ile $ector witne$$ed ra(id growt) !ear after !ear. 6! late<04?$ t)e indu$tr! reac)ed $elf reliance in engine and com(onent manufacturing from t)e $tatu$ of large $cale im(orter. @it) com(arati el! )ig)er rate of economic growt) rate index again$t t)at of great glo%al (ower$= ,ndia )a$ %ecome a )u% of dome$tic and ex(ort$ %u$ine$$. T)e automo%ile $ector )a$ %een contri%uting it$ $)are to t)e $)ining economic (erformance of ,ndia in t)e recent !ear$. @it) t)e ,ndian middle cla$$ earning )ig)er (er ca(ita income= more (eo(le are read! to own (ri ate e)icle$ including car$ and two<w)eeler$. Product mo ement$ and manned $er ice$ )a e %oo$ted in t)e $ale$ of medium and $i-ed commercial (a$$enger and good$ tran$(ort. Side %! $ide wit) fre$) e)icle$ for e)icle $ale$ growt)= t)e

automoti e com(onent$ $ector )a$ witne$$ed %ig growt). T)e dome$tic auto com(onent$ con$um(tion )a$ cro$$ed ru(ee$ 0444 crore$ and an ex(ort of one )alf $i-e of t)i$ figure. O3# 3i#& O" A9t!,!5i8# In49st 6 T)e ,ndian automo%ile indu$tr! i$ going t)roug) a tec)nological c)ange w)ere eac) firm i$ engaged in c)anging it$ (roce$$e$ and tec)nologie$ to $u$tain t)e com(etiti e ad antage and (ro ide cu$tomer$ wit) t)e o(timi-ed (roduct$ and $er ice$. Starting from t)e two w)eeler$= truck$= and tractor$ to t)e multi utilit! e)icle$= commercial e)icle$ and t)e luxur! e)icle$= t)e ,ndian automo%ile indu$tr! )a$ ac)ie ed tremendou$ amount of $ucce$$ in t)e recent !ear$. A$ (er Societ! of ,ndian Automo%ile 2anufacturer$ AS,A2B t)e market $)are of eac) $egment of t)e indu$tr! i$ a$ follow$+. Th# ,a <#t sha #s !" th# s#:,#nts !" th# a9t!,!5i8# in49st 6

T)e automo%ile indu$tr! )ad a growt) of 1".4 C during A(ril<;anuar! 244*= wit) t)e a erage annual growt) of 14<1"C o er t)e la$t decade or $o. @it) t)e incremental in e$tment of D3"<44 %illion= t)e growt) i$ ex(ected to dou%le in t)e next 14 !ear$. Con$i$tent growt) and dedication )a e made t)e ,ndian automo%ile indu$tr! t)e $econd< large$t tractor and two<w)eeler manufacturer in t)e world. ,t i$ al$o t)e fift)<large$t commercial e)icle manufacturer in t)e world. T)e ,ndian automo%ile market i$ among t)e large$t in A$ia. T)e ke! (la!er$ like Eindu$tan 2otor$= 2aruti Fd!og= 5iat ,ndia Pri ate #td= Tata 2otor$= 6a3a3 2otor$= Eero 2otor$= A$)ok #e!land= 2a)indra / 2a)indra )a e %een dominating t)e e)icle indu$tr!. A few of t)e foreign (la!er$ like To!ota Girlo$kar 2otor #td.= Skoda ,ndia Pri ate #td.= Eonda Siel Car$ ,ndia #td. )a e al$o entered t)e market and )a e catered to t)e cu$tomer$H need$ to a large extent. Not onl! t)e ,ndian com(anie$ %ut al$o t)e international car manufacturing com(anie$ are focu$ing on com(act car$ to %e deli ered in t)e ,ndian market at a muc) $maller (rice. 2oreo er= t)e automo%ile com(anie$ are coming u( wit) financial $c)eme$ $uc) a$ ea$! E2, re(a!ment $!$tem$ to %oo$t $ale$. T)ere )a e %een ex)i%ition$ like Auto<ex(o at Pragati 2aidan= New Del)i to $)are t)e tec)nological ad ancement$. 6e$ide$= t)ere are man! new (ro3ect$ coming u( in t)e automo%ile indu$tr! leading to t)e growt) of t)e $ector.

14

T)e 'o ernment of ,ndia )a$ li%erali-ed t)e foreign exc)ange and e:uit! regulation$ and )a$ al$o reduced t)e tariff on im(ort$= contri%uting $ignificantl! to t)e growt) of t)e $ector. Ea ing firml! e$ta%li$)ed it$ (re$ence in t)e dome$tic market$= t)e ,ndian automo%ile $ector i$ now (enetrating t)e international arena. 9e)icle ex(ort$ from ,ndia are at t)eir )ig)e$t le el$. T)e leader$ of t)e ,ndian automo%ile $ector= $uc) a$ Tata 2otor$= 2aruti and 2a)indra and 2a)indra are leading t)e ex(ort$ to Euro(e= 2iddle Ea$t and African and A$ian market$. T)e 2ini$tr! of Eea ! ,ndu$trie$ )a$ relea$ed t)e Automoti e Plan 244&<241&= wit) t)e moti e of making ,ndia t)e mo$t (o(ular manufacturing )u% for automo%ile$ and it$ com(onent$ in A$ia. T)e (lan focu$e$ on t)e remo al of all t)e %ottleneck$ t)at are in)i%iting it$ growt) in t)e dome$tic a$ well a$ international arena. To( Ten Pla!er$ in ,ndian Automo%ile Sector T)e dome$tic (la!er$ a$ well a$ t)e foreign (la!er$ dominate t)e ,ndian automo%ile $ector. T)e ke! (la!er$ contri%uting to t)e growt) of t)e $ector are di$cu$$ed %elow. To( Ten Pla!er$ in ,ndian Automo%ile Sector I I I I I I I I I I Eonda Siel Car$ ,ndia #imited 2aruti Su-uki ,ndia Eero 2otor$ #imited Tata 'rou( 6a3a3 Auto #imited 2a)indra 'rou( A$)ok #e!land Jama)a 2otor ,ndia E!undai 2otor$ ,ndia #imited To!ota Girlo$kar 2otor Pri ate #imited

'./

PROFILE OF THE ORGANIAATION

To!ota 2otor Cor(oration i$ )ead:uartered in To!ota Cit!= Aic)i. ,t$ Tok!o office i$ located in 6unk!o= Tok!o. ,t$ Nago!a office i$ located in Nakamura<ku= Nago!a. ,n addition to manufacturing automo%ile$= To!ota (ro ide$ financial $er ice$ t)roug) it$ To!ota 5inancial Ser ice$ di i$ion and al$o %uild$ ro%ot$. ,n (redominantl! C)ine$e<$(eaking countrie$ or region$ u$ing traditional C)ine$e c)aracter$= e.g. Eong Gong and Taiwan= To!ota i$ known a$ ,n (redominantl! C)ine$e $(eaking countrie$ u$ing $im(lified C)ine$e c)aracter$Ae.g. C)inaB= To!ota i$ known a$ A(ronounced a$ K5LngtiMnK in 2andarin C)ine$e B. T)e$e are t)e $ame c)aracter$ a$ t)e founding famil!?$ name KTo!odaK in ;a(ane$e= w)ic) tran$late to Kfertile rice (addie$K in t)e C)ine$e language a$ well. T)e To!ota Com(an! i$ a leader in t)e car manufacture= a$$em%l! and di$tri%ution t)e world o er. A er! efficient management $t!le t)at t)e com(an! u$e$ )a$ %een one of t)e rea$on$ for t)e firmH$ good (erformance. T)ere are man! ot)er $alient factor$ t)at )a e made t)e com(an! ac)ie e t)e nic)e of market leader. T)e market $tructure t)e com(an! o(erate$ in cannot %e definitel! $tated. Some ma! con$ider it to %e a mono(ol!. T)i$ i$ due to t)e fact t)at t)e com(an! i$ a dominant market (la!er in car ex(ortation. ,n fact= it$ differentiation $trateg! )a$ made it en3o! an almo$t mono(oli$tic (re$ence e$(eciall! in t)e de elo(ing nation$ of t)e world. >n t)e ot)er )and= t)e market $tructure can %e $een a$ an oligo(ol!. T)i$ i$ due to t)e fact t)at t)ere are ot)er ke! (la!er$ like '2 w)o are (eer com(etitor$. To!ota i$ keen to $ee w)at t)e$e com(etitor$ are doing and make $ure it react$ to t)eir action$ in a wa! t)at will guarantee it$ market leader$)i(.

12

5rom left= ,wate 'o ernor Taku!a Ta$$o= Pre$ident Akio To!oda= and 2i!agi 'o ernor Jo$)i)iro 2urai

T)e new )ead:uarter$ of t)e To!ota 2otor Cor(oration >(ened in 5e%ruar! 244" in To!ota Cit!

L!:! an4 B an4in:

E,28!6## at T!6!ta M9s#9, #B28ains 4#3#8!2,#nt !" T!6!ta na,# an4 5 an4 ,n 103&= To!ota entered t)e (a$$enger car market wit) it$ 2odel AA and )eld a com(etition to e$ta%li$) a new logo em()a$i-ing $(eed for it$ new (roduct line. After recei ing 2*=444 entrie$= one wa$ $elected t)at additionall! re$ulted in a c)ange of it$ moniker to KTo!otaK from t)e famil! name KTo!oda.K ,t wa$ %elie ed t)at t)e new name $ounded %etter and it$ eig)t<$troke count in t)e ;a(ane$e language wa$ a$$ociated wit) wealt) and good fortune. T)e original logo no longer i$ found on it$ e)icle$ %ut remain$ t)e cor(orate em%lem u$ed in ;a(an. Still= t)ere were no guideline$ for t)e u$e of t)e %rand name= KT>J>TAK= w)ic) wa$ u$ed t)roug)out mo$t of t)e world= w)ic) led to incon$i$tencie$ in it$ worldwide marketing cam(aign$. To remed! t)i$= To!ota introduced a new worldwide logo in >cto%er 10.0 to commemorate t)e "4t) !ear of t)e com(an!= and to differentiate it from t)e newl! relea$ed luxur! #exu$ %rand. T)e logo made it$ de%ut on t)e 10.0 To!ota Cel$ior and :uickl! gained worldwide recognition. T)ere are t)ree o al$ in t)e new logo t)at com%ine to form t)e letter KTK= w)ic) $tand$ for To!ota. T)e o erla((ing of t)e two (er(endicular o al$ in$ide t)e larger o al re(re$ent t)e mutuall! %eneficial relation$)i( and tru$t t)at i$ (laced %etween t)e cu$tomer and t)e com(an! w)ile t)e larger o al t)at 14

$urround$ %ot) of t)e$e inner o al$ re(re$ent t)e Kglo%al ex(an$ion of To!ota?$ tec)nolog! and unlimited (otential for t)e future. 2uc) like t)e de$ign of t)e car$ we $ell= our logo )a$ undergone a num%er of refinement$ and im(ro ement$ o er t)e !ear$+

COMPANY AT A GLANCE

T62#

Pu%lic com(an! TJ>+ *243 #SE+ TJT NJSE+ T2

In49st 6

Automoti e 1o%otic$ 5inancial $er ice$

F!9n4#4 F!9n4# 1s7 H#a4C9a t# s A #a s# 3#4 0#6 2#!28#

Augu$t 2.= 103* Giic)iro To!oda To!ota= Aic)i= ;a(an @orldwide

5u3io C)o AC)airman and 1e(re$entati e DirectorB

Akio To!oda APre$ident and 1e(re$entati e DirectorB

P !49.ts

Automo%ile$ 5inancial Ser ice$

P !49.ti!n !9t29t R#3#n9# O2# atin: in.!,# P !"it

*=34.=430 unit$ AFY2011BN1O

P1..00 trillion A5J2411BN1OAFSD23"..0 %illionB P4&..2. AFSD"..2 %illionB P44..1. AFSD".4* %illionB %illion A5J2411BN1O %illion A5J2411BN1O

T!ta8 ass#ts

P20..1. AFSD3*4.3 %illionB

trillion

A5J2411BN1O

T!ta8 #C9it6

P14.33 AFSD12..32 %illionB

trillion

A5J2411BN1O

E,28!6##s Pa #nt Di3isi!ns

31*=*34 A2414BN2O To!ota 'rou(

#exu$ Scion "22 ATo!ota 'rou(B Eino 2otor$= #td. Dai)at$u 2otor Co.= #td. To!ota 5inancial Ser ice$

S95si4ia i#s

1&

DENS> To!ota ,ndu$trie$

ASSEMBLY PLANTS O-ER THE WORLD To!ota )a$ factorie$ all o er t)e world= manufacturing or a$$em%ling e)icle$ for local market$= including it$ mo$t (o(ular model= t)e Corolla. To!ota )a$ manufacturing or a$$em%l! (lant$ in t)e Fnited State$= Au$tralia= Canada= ,ndone$ia= Poland= Sout) Africa= Turke!= t)e Fnited Gingdom= 5rance= 6ra-il= and more recentl! ,ndia= Argentina and C-ec) 1e(u%lic. To!ota al$o %uild$ and $ell$ car$ in C)ina in a 3oint enture wit) Tian3in Qiali. To!ota New Realand a$$em%led e)icle$ until 100.= w)en it $witc)ed to im(orting car$ from ;a(an and Au$tralia. Car$ from t)e$e (lant$ are often ex(orted to ot)er countrie$. B!a 4 !" 4i #.t! s Chai ,an an4 R#2 #s#ntati3# Di #.t! F9Di! Ch! -i.# Chai ,an an4 R#2 #s#ntati3# 0ats9hi ! Na<a:a&a Di #.t! P #si4#nt an4 R#2 #s#ntati3# Di #.t! 0ats9a<i Watana5# EB#.9ti3# -i.# P #si4#nt an4 T!<9i.hi U anishi R#2 #s#ntati3# Di #.t! 0aE9! O<a,!t! 06!Di SasaE9

Mits9! 0in!shita

Ta<#shi U.hi6a,a4a Masata,i Ta<i,!t! A<i! T!6!4a S#ni! Mana:in: Di #.t! Y9<it!shi F9n!

Ta<#shi S9E9<i Ats9shi Nii,i Hi !shi Ta<a4a T#iDi Ta.hi5ana Shini.hi Sasa<i A<i a O<a5# Y!i.hi ! I.hi,a 9 Sh!Di I<a&a 0!i.hi Ina Ta<#shi Y!shi4a ShinE! 0!59<i A<i a Sasa<i Hi !shi 0a&a<a,i Ta4ashi A ashi,a Ma,! 9 F9 9hashi Sat!shi OEa&a H!n! a 6 Chai ,an S#ni! A43is! Sh!i.hi ! T!6!4a Hi !shi O<94a

DETAIL STUDY OF TOYOTA ,n 244&= To!ota wa$ engaged in a ariet! of (ro3ect$ de$igned to $olidif! it$ foundation$ w)ile continuing to grow.>n t)e (roduct front= #exu$ launc)ed it$ new flag$)i( model= t)e #S= and t)e new glo%al Camr! went on $ale. ,n ;a(an= a new Corolla range wa$ introduced= em()a$i-ing t)e im(ortance of t)i$ %e$t<$elling car.,n manufacturing= $e eral 1.

new (ro3ect$ were $tarted around t)e world. ,n 2a!= manufacture of t)e Camr! %egan in 'uang-)ou= C)ina= w)ile in t)e Fnited State$= t)e Gentuck! (lant= w)ic) in >cto%er cele%rated 24 !ear$ of (roduction= $tarted manufacturing t)e fir$t To!ota )!%rid e)icle to %e made in Nort) America= t)e Camr! E!%rid. ,n No em%er= t)e Texa$ (lant %egan (roducing t)e new Tundra truck= a ke! e)icle in To!otaH$ Nort) American lineu(. ,n ;a(an= To!ota 2otor G!u$)u= ,nc. %egan full<$cale o(eration$ at it$ engine factor!= w)ile To!ota 2otor To)oku Co.= #td. increa$ed it$ manufacturing ca(acit!. ,n )uman re$ource$ de elo(ment= following t)e e$ta%li$)ment of t)e A$ia Pacific 'lo%al Production Center in T)ailand in Augu$t 244"= To!ota e$ta%li$)ed t)e Nort) American Production Center in t)e F.S. in 5e%ruar!= and t)e Euro(ean 'lo%al Production Center in t)e Fnited Gingdom in 2arc). E$ta%li$)ed a$ %ranc)e$ of t)e 'lo%al Production Center in ;a(an= t)e$e were created to $(read To!otaH$ manufacturing knowledge and $kill$ t)roug)out t)e world in (ace wit) t)e ra(id growt) of To!otaH$ o er$ea$ manufacturing. T)e center$ educate trainer$ for local manufacturing (lant$ in all region$= wit) trainee$ (a$$ing on w)at t)e! learn to team mem%er$ on t)eir return to t)eir (lant$. ,n 1/D= To!ota focu$ed it$ effort$ on t)ree ke! area$+ en ironment= $afet! and energ!. ,t made a $(ecial effort in t)e area of t)e en ironment %! ex(anding it$ lineu( of )!%rid e)icle$= and )a$ worked on 1/D relating to (lug<in )!%rid. ,n addition= a$ (art of To!otaH$ effort$ to re$(ond to t)e di er$ification of energ!= in 244* To!ota (lan$ to introduce a flex fuel e)icleS in t)e 6ra-ilian market t)at will run on 144C %io<et)anol fuel. 5rom t)i$ (oint on= %a$ed on t)e ()ilo$o()! of (ro iding 7t)e rig)t car= in t)e rig)t (lace= at t)e rig)t time=8 and in accordance wit) t)e infra$tructure and cu$tomer need$ of eac) region= To!ota will continue to (romote effort$ to de elo( en ironmentall! friendl! tec)nolog! and e)icle$. C! 2! at# Data C!,2an6 Na,# T!6!ta M!t! C! 2! ati!n

H#a4 O""i.#

' T!6!ta%Ch!$ T!6!ta Cit6$ Ai.hi P #"#.t9 # ?F'%=*F'$

Ja2an Ph!n#: 1(*@*7/=%/'/'

T!<6! H#a4 O""i.# '%?%'= 0! a<9$ B9n<6!%<9$ T!<6! ''/%=F('$ Ja2an Ph!n#: 1(+7+='F%F'''

Na:!6a O""i.#

?%F%' M#i#<i$ Na<a,9 a%<9$ Na:!6a Cit6$ Ai.hi P #"#.t9 # ?*(%=F''$ Ja2an Ph!n#: 1(*/7**/%/'''

Esta58ish,#nt

A9:9st /=$ ')+F

Since it$ foundation= To!ota )a$ conducted %u$ine$$ wit) 7contri%uting to t)e de elo(ment of a (ro$(erou$ $ociet! t)roug) t)e manufacture of automo%ile$8 a$ a guiding (rinci(le. @)en , %ecame (re$ident two !ear$ ago= , called on all em(lo!ee$ to work wit) me in returning to our origin$ and a$king earne$tl! w)et)er To!ota i$ trul! contri%uting to $ociet! and w)et)er we are doing e er!t)ing we $)ould %e doing. >n t)e occa$ion of To!otaH$ *4t) anni er$ar!= we will reinforce our mea$ure$ de$igned to return to our core (rinci(le= w)ic) i$ to Kre(a! t)e eart) and $ociet! t)roug) tec)nological inno ation Aand contri%ute to en)ancing t)e :ualit! of life e er!w)ere G9i4in: P in.i28#s Eonor t)e language and $(irit of t)e law of e er! nation and undertake o(en and fair cor(orate acti itie$ to %e a good cor(orate citi-en of t)e world. 1e$(ect t)e culture and cu$tom$ of e er! nation and contri%ute to economic and $ocial de elo(ment t)roug) cor(orate acti itie$ in t)e communitie$.

24

Dedicate our$el e$ to (ro iding clean and $afe (roduct$ and to en)ancing t)e :ualit! of life e er!w)ere t)roug) all our acti itie$.

Create and de elo( ad anced tec)nologie$ and (ro ide out$tanding (roduct$ and $er ice$ t)at fulfill t)e need$ of cu$tomer$ worldwide.

5o$ter a cor(orate culture t)at en)ance$ indi idual creati it! and teamwork alue= w)ile )onoring mutual tru$t and re$(ect %etween la%or and management.

Pur$ue growt) in )armon! wit) t)e glo%al communit! t)roug) inno ati e management.

@ork wit) %u$ine$$ (artner$ in re$earc) and creation to ac)ie e $ta%le= long<term growt) and mutual %enefit$= w)ile kee(ing our$el e$ o(en to new (artner$)i($. T!6!ta P# .#2ts

6e contri%uti e to t)e de elo(ment and welfare of t)e countr! %! working toget)er= regardle$$ of (o$ition= in fait)full! fulfilling !our dutie$.

6e at t)e anguard of t)e time$ t)roug) endle$$ creati it!= in:ui$iti ene$$ and (ur$uit of im(ro ement.

6e (ractical and a oid fri olit!. 6e kind and generou$T $tri e to create a warm= )omelike atmo$()ere. 6e re erent= and $)ow gratitude for t)ing$ great and $mall in t)oug)t and deed L!.ati!ns !" T!6!ta Fa.i8iti#s

T!6!ta Man9"a.t9 in: S95si4ia i#s an4 A""i8iat#s Main 2 !49.ts Sta t !" !2# ati!ns Ha i# $ Ha i# H65 i4$ 089:# $ 089:# H65 i4$ IS$ ES T ans,issi!ns$ t ans"# s$ a89,in9, &h##8s$ 4 i3#t ain 2a ts$ #t.. M#.hani.a8 an4 #8#.t !ni. 2a ts

T!6!ta M!t! 069sh9$ In..

T!6!ta M!t! H!<<ai4!$ In.. T!6!ta M!t! T!h!<9 C!.$ Lt4.

Hia.#$ Lit#a.#$ -!B6$ N!ah$ Esti,a$ P i9s$ Lan4 T!6!ta A9t! B!46 C!.$Lt4. C 9is# $ A82ha 4$ I2s9,$ T!&na.#$ R#:i9sa.#$ C!ast# $ Esti,a H65 i4$ A82ha 4 H65 i4$ LX?F(

22

0ant! A9t! W! <s$ Lt4.

C#nt9 6$ C !&n$ C! !88a S2a.i!$ C! !88a Fi#84# $ Isis$ B#8ta$ SC$ A9 is$ BLADE Ra9,$ MR%S$ S.i!n BB$ C! !88a ABi!$ C! !88a hat.h5a.<s Hia.# R9sh$ Pass!$ P !5!B$ S9..##4$ 5B$ P! t#$ SIENTA D6na$ T!&na.#$ Lit#a.#$ FJ C 9is# $ T!6!a.#$ Hi89B S9 " -itE$ RA-?

C#nt a8 M!t! C!.$ Lt4. Gi"9 A9t! B!46 In49st 6 C!.$ Lt4. Daihats9 M!t! $C!.$ Lt4. Hin! M!t! s$ Lt4.

T!6!ta In49st i#s C! 2.

To!ota continued it$ $u((ort of t)e ideal$ and $(irit em%odied in at)letic$ %! %ecoming= for t)e t)ird time $ince 2443= t)e >fficial Partner to t)e 11t) ,AA5 @orld C)am(ion$)i($ in At)letic$= )eld in >$aka= ;a(an= Augu$t 2"t)<Se(tem%er 2nd. T)roug) t)e $(on$or$)i( and a glo%al ad erti$ing cam(aign wit) t)e tagline=K6e!ond #imit$=K To!ota aim$ to communicate it$ $u((ort for at)lete$ w)o= like To!ota= continuall! (u$) t)em$el e$ furt)er in (ur$uit of t)e ultimate goal. A (art from (ro iding a fleet of 224 car$ for u$e a$ official e)icle$ at t)i$ !ear?$ c)am(ion$)i($=To!ota al$o $u((orted a (rogram to encourage new world record$ for women?$ e ent$ %! %ecoming t)e official women?$ %i% $(on$or

T!6!ta>s Fi st FFTo!ota do 6ra$il #TDA. ATD6B launc)ed To!ota?$ fir$t<e er flex fuel e)icle A559B= a e)icle w)ic) run$ on ga$oline= et)anol or an! com%ination of t)e two= at a line<off ceremon! at it$ ,ndaiatu%a Plant in SUo Paulo on 2a! 20t). 1e(re$enting To!ota?$ commitment to de elo(ing en ironmental tec)nologie$= t)e locall! (roduced Corolla 5lex and Corolla 5ielder 5lex are t)e fir$t marketed To!ota model$ t)at can run on 144C %ioet)anol. T)e introduction of t)e two model$ in 6ra-il= w)ere %ioet)anol i$ widel! u$ed

a$ fuel and 559$ re(re$ent .3C of newl! regi$tered e)icle$ in t)e market= firml! demon$trate$ To!ota?$ %elief in li$tening to it$ cu$tomer$. ,n t)e fir$t $eme$ter of t)e !ear= To!ota accounted for almo$t 33=444 of t)e more t)an one million e)icle$ $old in 6ra-il during t)at (eriod. Is8an4 A43#nt9 # 2em%er$ of t)e P)ili((ine motoring (re$$ )ad a wet and wild time at t)e To!ota 1oad Trek 3= )eld 2a! 31$t<;une 3rd in t)e arc)i(elago?$ central i$land$. 6ringing media re(re$entati e$ to a ariet! of well<known de$tination$ acro$$ t)e countr!= t)e annual road tri( i$ conducted %! To!ota 2otor P)ili((ine$ Cor(. to demon$trate t)e toug)ne$$ and er$atilit! of it$ ,29$. T)i$ !ear= t)e e ent took o er 44 (artici(ant$ on an i$land< )o((ing ad enture= ena%ling t)em to full! te$t t)e exce(tional ca(a%ilitie$ of t)e ,nno a= 5ortuner and Eilux e)icle$. A $erie$ of com(etiti e= water<related acti itie$ made it a trul! c)allenging and fun tri( t)at encouraged teamwork= camaraderie and friend$)i( among all attendee$. T)e e ent wa$ (rominentl! featured in ma3or new$(a(er$ and maga-ine$= furt)er %oo$ting t)e (o(ularit! of ,29$ in t)e market. A Wa6 t! L#a n R!a4 sa"#t6 Dedicated to (romoting acti itie$ t)at )el( minimi-e traffic accident$ in Paki$tan= ,ndu$ 2otor Com(an! #imited A,2CB in ;anuar! launc)ed a To!ota Sc)ool 1oad Safet! Program. T)roug) mu$ic concert$= $kit$ %! clown$ and :ui--e$ in $c)ool$= t)e (ilot (rogram aim$ to educate c)ildren a%out road $afet! in a fun and memora%le wa!. Twent! $c)ool$ in Garac)i and around 1.=444 c)ildren )a e alread! %enefited from t)e (rogram= w)ic) i$ (art of ,2C?$ com(re)en$i e cor(orate $ocial re$(on$i%ilit! initiati e wit) t)e $logan= KConcern 6e!ond Car$.K ,2C look$ to ex(and t)e (rogram to ot)er $c)ool$ in Garac)i and later to ot)er citie$= gi en t)e o erw)elming re$(on$e from t)e c)ildren and (arent$ w)o )a e $o far (artici(ated. COMPETITORS H69n4ai M!t! s In4ia Li,it#4 1HMIL7 A decade after t)e Gorean @ar and during t)e (eriod of recon$truction= E!undai 2otor Com(an! %egan it$ fledgling effort$ at automo%ile manufacturing %! entering into a 24

tec)nolog! tran$fer agreement wit) 5ord of 'reat 6ritain= recei ing de$ign and $t!ling from ,tal De$ign of ,tal!= and a$$em%ling tec)nolog! from %ot) England and ;a(an= all of w)ic) made t)e (roduction of our fir$t model car= t)e KPon!=K (o$$i%le. ,n 3u$t ten !ear$= in 10*& E!undai %egan to ex(ort to t)e world market. ,n 10.&= we entered t)e F.S. market e$ta%li$)ing t)e Excel a$ a new contender among $mall car$ and (romoting t)e image of t)e Gorean automo%ile indu$tr!. F(on ex(an$ion of our Fl$an (lant= w)ic) ena%led E!undai 2otor Com(an! to )a e a large $cale (roduction %a$e= and t)e founding of E2 Canadian Cor(oration= w)ic) e$ta%li$)ed E!undai t)roug)out Nort) America= we (roduced a record 14 million car$ and ex(orted o er 4 million= %reaking record$ in a $)ort $(an of time. No ot)er automo%ile com(an! can %oa$t of t)e$e figure$ o er $uc) a $)ort time $(an. @e al$o (oured our effort$ in creating conce(t car$ $uc) a$ t)e ECD<,= followed %! t)e ECD<,, and ,,,= electric car$= and )ig) tec)nolog! )!%rid car$ t)at will %ear fruit in t)e future wit) t)eir low (ollution emi$$ion$= $afet! feature$= and en ironmentall!<friendl! rec!cla%le com(onent$. 5rom Pon! to E:uu$= E!undai 2otor Com(an! i$ committed to it$ growt) a$ a mature com(an!= con$tantl! kee(ing in mind it$ cu$tomer<oriented mottoe$+ KCu$tomer Sati$factionK and KCreate 9alue for Cu$tomer$.K

Ma 9ti U46!: Li,it#4 1MUL7 ,t wa$ e$ta%li$)ed in 5e% 10.1 t)roug) an Act of Parliament= to meet t)e growing demand of a (er$onal mode of tran$(ort cau$ed %! t)e lack of an efficient (u%lic tran$(ort $!$tem. Su-uki 2otor Com(an! wa$ c)o$en from $e en (ro$(ecti e (artner$ worldwide. T)i$ wa$ due not onl! to t)eir undi$(uted leader$)i( in $mall car$ %ut al$o to t)eir commitment to acti el! %ring to 2F# contem(orar! tec)nolog! and ;a(ane$e management (ractice$ Aw)ic) )ad cata(ulted ;a(an o er FSA to t)e $tatu$ of t)e to( auto manufacturing countr! in t)e worldB. A licen$e and a ;oint 9enture agreement were $igned %etween 'o t of ,ndia and Su-uki 2otor Com(an! Anow Su-uki 2otor Cor(oration of ;a(anB in >ct 10.2. T)e o%3ecti e$ of 2F# t)en were+

2oderni-ation of t)e ,ndian Automo%ile ,ndu$tr!. Production of fuel<efficient e)icle$ to con$er e $carce re$ource$. Production of large num%er of motor e)icle$ w)ic) wa$ nece$$ar! for economic growt).

2&

Cha2t# / INTRODUCTION ABOUT THE TOPIC

INTRODUCTION ABOUT THE TOPIC DIFFERENCE BETWEEN WAGES AND SALARY

@age i$ com(en$ation to t)e em(lo!ee$ for $er ice$ rendered to t)e organi-ation. ,n ca$e t)e :uantum of $er ice rendered i$ difficult to mea$ure= to (a!ment i$ called $alar!. Normall! t)e wage (eriod i$ $)orter t)an t)e $alar! (eriod. Pa!ment made to la%or i$ generall! referred a$ wage$. 2one! (aid (eriodicall! to (er$on$ w)o$e out(ut cannot %e ea$il! mea$ured $uc) a$ clerical $taff a$ well a$ $u(er i$or! $taff i$ generall! referred to a$ $alarie$. Salarie$ are (aid uniforml! generall! on mont)l! %a$i$ and at time$ t)e element of incenti e i$ introduced in t)e form of commi$$ion. ,ncenti e$ are (aid to $alaried (er$on$ in addition to t)eir $alarie$.

WAGES AND SALARY POLICIES

9ariou$ form$ of wage and $alar! (olicie$ )a e de elo(ed= differing according to $uc) factor$ a$ t)e nature of t)e %u$ine$$ and it$ location. 6ecau$e wage$ and $alarie$ normall! con$titute a $u%$tantial (art of total co$t= it i$ often ad i$a%le to )a e a (olic! to reorgani-e com(etiti e wage and $alar! le el$ in t)e indu$tr! a$ well a$ in t)e geogra()ical area. T)i$ i$ w)at t)e indu$tr!<cum<region formula $tate$. A com(an! ma! ado(t a (olic! t)i$= K@e $)all (a! wage$ and $alarie$ w)ic) a((roximate t)e a erage of t)e com(anie$ in t)e indu$tr! in t)e local geogra()ical areaK. 6ut if t)ere i$ no $imilar com(an! in it$ indu$tr! in it$ local area= it ma! relate t)e wage and $alar! le el$ to com(anie$ wit)in it$ region. A$ a matter of fact= mo$t of t)e com(anie$ want to %e follower$ in $etting wage and $alar! le el$ %ecau$e t)e! make general wage and $alar! c)ange$ de(endent u(on t)e action$ of ot)er$.

PRINCIPLES OF WAGES ADMINISTRATION

@age admini$tration $)ould %e guided %! t)e following %a$ic con$ideration$+

2.

iB

@age (olicie$ $)ould %e carefull! de elo(ed kee(ing in mind t)e intere$t of aB management a$ re(re$entati e of t)e owner$= %B t)e em(lo!ee$= and cB t)e communit!.

iiB

@age (olicie$ $)ould %e clearl! ex(re$$ed in writing to en$ure uniformit! and $ta%ilit!.

iiiB

@age deci$ion$ $)ould %e c)ecked again$t t)e carefull! formulated (olicie$.

i B

2anagement $)ould $ee to it t)at em(lo!ee$ know and under$tand t)e wage (olicie$.

@age (olicie$ $)ould %e e aluated from time to time to make certain t)at t)e! are ade:uate for current need$.

iB

De(artmental (erformance $)ould %e c)ecked (eriodicall! again$t t)e $tandard$ $et in ad ance.

iiB

;o% de$cri(tion$ and (erformance rating $)ould %e (eriodicall! c)ecked to kee( t)em u( to date.

Cha t !" P in.i28#s !" Wa:# A4,inist ati!n

WAGE POLICIES WAGE ADMINISTRATION PLAN Clearl! defined wage ;o% e aluation of (lan and Sim(le (olicie$<con$i$tent wit) com(en$ation (lan mu$t %e admini$ter. management Policie$ $e(arate and di$tinct and under$tood %! all. EMPLOYEES and (rogramme$ ORGANIAATION o(erate and OPERATION

Con$i$tent o%3ecti e organi-ation

wit) of

t)e T)e! $)ould %e $ufficientl! Fnder$tood %! and acce(ta%le t)e flexi%le to accommodate to em(lo!ee$. Partici(ation of it$ admini$tration COMMUNITY Acce(ta%le to and in t)e (eculiaritie$ of local la%our em(lo!ee$ $)all %e en$ured in condition$.

LOCALITY 5lexi%le and re$(on$i e to local condition$.

intere$t of (u%lic.

WAGE LEGISLATION
#egi$lation $et$ t)e floor %elow w)ic) rate$ and o%ligation cannot fall= not)ing (re ent$ more li%eral term$ %eing negotiated t)roug) collecti e %argaining (roce$$= w)ere er t)e! exi$t. T)e %rief ()ilo$o()! of t)ree (iece$ of t)e wage legi$lation a$ under+ a7 Th# Pa6,#nt !" Wa:#s A.t. ')+@ T)e Pa!ment of @age$ of Act$ wa$ enacted for t)e (ur(o$e of $afeguarding t)e wage$ of em(lo!ee$ under certain condition$ laid down in t)e Act. T)e o%3ect of t)i$ Act i$ to regulate t)e (a!ment of wage$ Act i$ e$$entiall! meet for t)e %enefit of indu$trial em(lo!ee$ not getting er! )ig) $alarie$. T)e (ur(o$e of t)e Act i$ to (ro ide t)e em(lo!ed (er$on$ )a e to %e (aid t)eir wage$ in a (articular from and at regular inter al$ and wit)out an! unaut)ori-ed deduction. T)e Act (ro ide$ for t)e wage (eriod mont)<wi$e and t)e mode of (a!ment i.e. ca$) on a working da! w)ic) $)ould %e (aid %efore t)e ex(ir! of t)e $e ent) da! w)ere are le$$ t)an one t)ou$and and w)ere worker$ are more t)an one t)ou$and= t)e wage$ of t)e (er$on$ em(lo!ed $)all %e (aid %efore t)e ex(ir! of t)e $e ent) da!. 57 Th# Mini,9, Wa:# A.t. ')?=

34

2inimum wage a$ t)e name im(lie$ re(re$ent$ t)e le el %elow w)ic) wage$ cannot %e allowed to dro(. ,t i$ t)e lowe$t limit or t)e floor %elow w)ic) no worker $)ould %e (aid= w)ile fixing t)e minimum wage= no regard$ to )ad to t)e ca(acit! of t)e indu$tr! to (a!= %ecau$e t)e indu$tr!T w)ic) cannot (a! t)e minimum wage $)ould %etter not exi$t at all. T)e conce(t minimum wage i$ likel! to undergo a c)ange wit) < iB iiB T)e growt) of our econom!= and T)e c)ange in t)e $tandard of li ing.

.7 Th# Pa6,#nt B!n9s A.t. ')@* 6onu$ mean$ a ca$) (a!ment made to em(lo!ee$ in addition to wage$. ,t re(re$ent$ a $)are of (rofit made %! an indu$tr! a$ a re$ult of 3oint contri%ution of ca(ital and la%our. 6onu$ i$ no more an exgratia (a!ment. ,t i$ an indu$trial rig)t of t)e ca(a%le em(lo!ee$ $u%3ect to indu$trial di$(ute. 6onu$ differ$ from wage$. @age$ re$t on t)e contract of em(lo!ment and )a e not)ing to do wit) (rofit$ made %! t)e em(lo!er. 6onu$ come out of (rofit$ of t)e com(an! and i$ nece$$aril! de(endent on t)e (rofit in a (articular !ear. ,n $ome indu$trie$ t)e (a!ment of %onu$ i$ fixed %efore com(leting t)e %alance $)eet %ecau$e+ 1. T)e com(an! e$timate$ (rofit during t)e time of $tarting t)e financial !ear %! com(aring t)e (re iou$ !ear?$ %alance $)eet. 2. T)e com(an! alread! get$ t)e order in ad ance for t)e next !ear. 3. Due to ca(ital re$er e$ l!ing wit) t)e com(an!. 4. Due to t)e (olicie$ of t)e $ame (roduction unit$ located in t)e $ame cit!.

COMPONENTS OF WAGES
T)e wage$ are com(o$ed of man! factor$ $uc) a$+ 1. Basi. Wa:#

T)e ()ra$e %a$ic wage wa$ ordinaril! under$tood to mean t)at (art of t)e (rice of la%our= conference $aid t)e minimum or %a$ic wage $)ould %e Kneed %a$edK and en$ure t)e minimum Euman need$ of t)e indu$trial worker$. T)i$ i$ known a$ t)e minimum wage or t)e wage= w)ic) cannot %e allowed to dro(. ,t i$ t)e lowe$t limit on t)e floor= w)ic) no worker $)ould %e (aid.

2. R#a8 Wa:# ,n an inflationar! econom! (articularl! in ,ndia= dearne$$ allowance i$ a er!

$ignificant (ortion of real wage. 6ut t)e unfortunate (art i$ t)at i$ generall! gi en to 'o t. Em(lo!ee$. T)i$ allowance i$ (aid to com(en$ate t)e em(lo!ee$ again$t t)e ri$e in (rice le el in t)e econom!. ,t i$ com(en$ator! allowance again$t )ig) (rice$. 3. B!n9s 6onu$ mean$ a ca$) (a!ment made to em(lo!ee$ in addition to wage$. T)e new Engli$) Dictionar! define$ it a$ a %oon or a gift o er and a%o e w)at i$ normall! due a$ remuneration to t)e recei er and w)ic) i$= t)erefore= $omet)ing w)oll! to t)e good$ (roduced. 6onu$ i$ t)at (art of (rofit or it i$ al$o known a$ t)e (rofit $)aring of em(lo!ee$ in t)e com(anie$ gi en to t)em out of (rofit earning in t)e !ear. T)e minimum limit of t)e %onu$ i$ 14 (ercent of %a$ic (a! gi en to em(lo!ee$. T)i$ i$ declared at t)e end of t)e !ear after making t)e %alance $)eet of t)e com(an!= mo$tl! in t)e mont) of >cto%er or No em%er of e er! !ear. 2o$t of em(lo!ee$ can $a e t)e mone! due to increa$e in (rice da! %! da!= u$e$ of good$ of nece$$it! $a! food= clot)ing and )ou$e$. Em(lo!er can al$o increa$e t)e rate of %onu$ according to t)e (rofit earned in a (articular !ear. ,f t)e rate$ of %onu$ of good $a! 24 (ercent of %a$ic (a!= t)en t)e em(lo!ee$ %ecome )a((ier t)an %efore and t)e! gi e good (roduction to t)eir em(lo!er.

32

FACTORS INFLUENCING WAGE

A $ound wage (olic! i$ to ado(t a 3o% e aluation (rogramme in order to e$ta%li$) fair differential$ in wage$ %a$ed u(on difference$ in 3o% content. 6e$ide$ t)e %a$ic factor$ (ro ided %! a 3o% de$cri(tion and 3o% e aluation w)ic) are u$uall! taken into con$ideration for wage and $alar! admini$tration are+< 1. T)e organi$ation?$ a%ilit! to (a!. 2. Su((l! and demand of la%our. 3. T)e (re ailing market rate. 4. T)e co$t of li ing. ". Producti it!. &. Trade Fnion?$ %argaining (ower. *. ;o% re:uirement$. .. 2anagerial attitude 0. P$!c)ological and $ociological factor.

IMPORTANCE OF WAGES
@age$ are among t)e ma3or factor$ in t)e economic and $ocial life of an! communit!. ,n man! ad anced countrie$= t)e wage$ of t)e manual worker$ contri%ute more t)an 44 (ercent of t)e total national income. ,n er! organi-ation t)ere i$ a need of worker$. @orker$ and t)eir familie$

almo$t de(end entirel! on wage$ to (ro ide t)em$el e$ wit) food= clot)ing= )ou$ing and all ot)er nece$$itie$ of life. ,f t)e wage$ are )ig)= t)en it mean$ )ig) li ing $tandard of t)e worker$. ,n indu$tr! wage$ take a )ig) (art of em(lo!er?$ co$t of (roduction.

METHOD JOB E-ALUATION

;on e aluation make$ good relation %etween em(lo!ee$ and em(lo!er and con$i$tent wage and $alar! $tructure can %e e ol ed. ,n deciding )ow muc)

mone! a (articular 3o% i$ wrot)= t)ere i$ alwa!$ tem(tation to %e influenced in one?$ 3udgement %! t)e :ualification$ and cali%er of t)e indi idual w)o i$ (re$ent %! (erforming t)e 3o%. 6ut t)e! ma! %e eit)er o er or under :ualified= $o t)e 3o% e aluator $)ould not commit t)e error of rating t)e indi idual$. T)e im(ortant factor$ to %e con$idered under 3o% e aluation ma! %e grou(ed under t)e following )ead$+< 1. Skill 2. Ex(erience 3. Effort$ and initiati e 4. 1e$(on$i%ilit! to %e undertaken ". @orking en ironment / &. Su(er i$ion needed. T)erefore= $e eral $!$tem$ of 3o% e aluation )a e %ee de elo(ed w)ic) t)e take into account t)e a%o e mentioned factor$ eit)er directl! or indirectl!. T)ere are four t!(e$ of 3o% e aluation met)od. T)e$e can %e di ided into two categorie$.

'. N!n%G9antitati3# M#th!4 iB iiB 1anking or 3o% com(ari$on. 'rading or 3o% cla$$ification.

/. G9antitati3# M#th!4 iB iiB Point met)od$. 5actor com(ari$on.

'. N!n%G9antitati3# M#th!4 i7 Ran<in: M#th!4

34

T)e rank order of t)e 3o% i$ finall! determined %! a eraging t)e re$(ecti e ranking$ of all committee mem%er$. 1anking met)od i$ $uita%le for organi-ation of relati el! $mall $i-e. ii7 G a4in: M#th!4 T)i$ met)od in ol e$ t)e e$ta%li$)ment of 3o% cla$$e$ or grade$. T)e grading met)od i$ (re(ared %! following (oint$+ 1. Pre(aration of 3o% de$cri(tion. 2. 'rade de$cri(tion. 3. Selection grade and ke! 3o%$. 4. 'rading t)e ke! 3o%$. ". Cla$$ification of all 3o%$. /. G9antitati3# M#th!4 iB P!int M#th!4 Fnder t)i$ met)od= a :uantitati e e aluation of different 3o%$ in term$ of ariou$ factor$ i$ made. T)e (rocedure for de$igning of HPOINT METHODH i$ di$cu$$ed %elow+< 1. Determine t)e t!(e of 3o% to %e e aluated. 2. Determine t)e factor$ to %e u$ed in t)i$ met)od and define t)em (ro(erl!. 3. Determine t)e num%er of degree$ to %e allocated to eac) factor and (re(are a $uita%le definition of eac). 4. A$$ign (oint$ to eac) degree of eac) factor. ". Selection of certain num%er of ke! 3o%$= $a! 14<1" and e aluate eac) a((l!ing t)e (re iou$ $te($.

ii7 Fa.t! C!,2a is!n M#th!4 T)e factor com(ari$on met)od of 3o% e aluation determine$ t)e relati e rank of t)e 3o% to %e e aluated to relation to monetar! $cale. T)e e aluation of 3o% under t)i$ met)od con$i$t$ of t)e following $te($+<

1. Select t)e factor$ and define t)em clearl!. 2. Select t)e ke! 3o%$. 3. Allocate wage$ for eac) ke! 3o% to different factor$. 4. De elo( 3o% com(ari$on $cale$ and in$ert ke! 3o%$ in t)em. ". E aluate t)e 3o% in :ue$tion %! factor. &. De$ign= ad3u$t and o(erate t)e wage $tructure.

TYPES OF WAGE METHOD

'. Ti,# Rat# Wa:# Fnder t)i$ $!$tem worker$ are (aid according to t)e work done during a certain (eriod of time= $uc) a$ at t)e 3o% rate of (er )our$= (er da!= (er week= (er fortnig)t or (er mont)l! or an! ot)er fixed (eriod of time. /. Pi#.# Rat# Wa:# Fnder t)i$ $!$tem= worker$ are (aid according to t)e amount of work done or t)e num%er of unit$ com(leted= t)e rate$ of eac) unit %eing $ettled in ad ance= irre$(ecti e of t)e time taken to do t)e ta$k. +. Ba8an.# ! D#5t M#th!4 T)i$ i$ com%ination of time and (iece rate$. T)e worker$ are :uarantined an )ourl! or a da! rate wit) an alternati e (iece rate.

WAGE DIFFERENTIAL
@age differ$ in different em(lo!ment or occu(ation$= indu$trie$ and location$ and al$o %etween (er$on$ in t)e $ame em(lo!ment or grade. >ne= t)erefore= 3&

come$ acro$$ $uc) term$ a$ occu(ational wage differential$= inter<indu$tr!= inter< firmT inter area or geogra()ical differential$ and (er$onal differential$. @age differential$ ari$e %ecau$e of t)e following factor$+ 1. Difference in t)e efficienc! of t)e la%our. 2. T)e exi$tence of non<com(eting grou($ due to difficultie$ in t)e wa! of mo%ilit! of la%our from low (aid to )ig) (aid em(lo!ment$. 3. Difference$ in t)e agreea%lene$$ or $ocial e$teem of em(lo!ment. 4. Difference in t)e nature of em(lo!ment and occu(ation$.

FRINGE BENEFITS
5ringe %enefit i$ (rimaril! a mean$ in t)e direction of en$uring= maintaining and increa$ing t)e income of t)e em(lo!ee$. ,t i$ a %enefit w)ic) $u((lement$ to a workerH$ ordinar! wage$ and w)ic) are of alue of t)em and t)eir familie$ in $o far a$ it materiall! increa$e$ t)eir re:uirement$. Cookmen iew$ em(lo!ee$H %enefit$ a$ KT)o$e %enefit$ w)ic) are $u((lied %! an em(lo!er to or for t)e %enefit of em(lo!ee= and w)ic) are not in t)e form of wage$= $alarie$ and time rated (a!ment$K. ,t i$ an! wage co$t not directl! connected wit) t)e em(lo!ee?$ (roducti e effort$= (erformance= $er ice or $acrifice.

SPECIAL FEATURES OF FRINGE BENEFITS

T)e main feature$ of fringe %enefit$ are+< 1. 5ringe %enefit$ are t)o$e (a!ment$ w)ic) a worker en3o!$ in addition to t)e wage$ or $alar! )e recei e$. 2. T)e! all co$t t)e em(lo!er?$ mone!. 3. T)e$e %enefit$ are gi en to t)e worker$ to $timulate t)eir intere$t in t)e work and to make t)eir 3o% more attracti e and (roducti e for t)em. 4. T)i$ %enefit i$ gi e to all t)e worker$= e en if t)e! are working in different (o$t$.

". T)eir co$t goe$ u( or down a$ t)e $i-e of t)e work force c)ange. &. A fringe mu$t con$titute a (o$iti e co$t to t)e em(lo!er and $)ould %e incurred to finance on em(lo!ee$ %enefit$. ,f t)e %enefit increa$e$ a worker?$ efficienc!= it i$ not a fringe= %ut if it i$ gi en to $u((lement )i$ wage$= it i$ fringe. 6enefit$ increa$e t)e good relation %etween em(lo!er and t)e em(lo!ee$.

CONCLUSION
,t ma! %e concluded from t)e di$cu$$ion regarding wage and $alar! admini$tration t)at wage$ and $alar! can %e fixed %etween two limit$ of minimum wage$ and li ing$ wage$. #i ing wage $)ould ena%le t)e earner wit) more to (ro ide for )im$elf and )i$ famil! not merel! t)e %a$ic e$$ential$ of food= clot)ing and $)elter= %ut a mea$ure of frugal comfort$ including iB iiB iiiB i B Education for c)ildren Protection again$t ill<)ealt) 1e:uirement$ of e$$ential $ocial need and A mea$ure of in$urance again$t t)e more im(ortant mi$fortune$ including old age. T)e actual determination of wage$ and a $alar! i$ go erned %! (roducti it! of worker$= (re ailing rate$ of wage$ and $alar! le el of national income= ca(acit! of t)e indu$tr! to (a! wage differential$ and fringe %enefit$ in corre$(onding (lace and t)e im(ortance of indu$tr! in relation to national econom!. T)e efficienc! of an indu$tr! i$ directl! related wit) t)e :ualit! of relation$)i( w)ic) i$ %eing %uilt u( among t)e indi idual$ w)o work toget)er. @age$ and $alarie$ )a e far reac)ing effort$ on la%our management relation$. 6etter t)e wage (olicie$ of a factor!= %etter will %e relation %etween em(lo!ee$ and em(lo!er. ,f t)e relation$)i( %etween worker and t)e management i$ %etter will %e t)e (roduction and according to t)e de$ired goal of t)e em(lo!er.

3.

APPLICABILITY UNS0ILLED WOR0ERS Mini,9, a,!9nt !" in. #,#nt Rs. '(((I% A3:. Sa8a 6 an4 a88!&an.#s 6a$ic V D.A. #ocal Tra eling Allowance D.A. #ocal Con e!ance T.A. Aout of $tn.B 6oarding < < < < < 34 04 Actual Actual Actual

Oth# s P.5. 'ratuit! 6onu$ Fniform < < < < A$ (er P5 Act A$ (er 'ratuit! Act 24C a$ (er 6onu$ Act A$ (er Co. Polic! Two Fniform$ (er !ear

APPLICABILITY S0ILLED WOR0ERS Mini,9, a,!9nt !" in. #,#nt Rs. '*((I% A3:. Sa8a 6 an4 A88!&an.#s 6a$ic V D.A. #ocal Tra eling Allowance D.A. #ocal Con e!ance T.A. Aout of Stn.B 6oarding Oth# s P.5. 'ratuit! < < A$ (er P5 Act A$ (er 'ratuit! Act 1"W2&S >ne mont) 'ro$$ < < < < < 34 04 Actual Actual Actual

Salar!SJear$ of $er ice 2aximum 2." #ak) 6onu$ Fniform < < 24C of 6a$ic Salar!W@age$ a$ (er (a!ment of 6onu$ Act A$ (er Co. Polic!

44

APPLICABILITY AGM$ DGM$ G.M. ; A-P Mini,9, a,!9nt !" in. #,#nt %Rs. *(((I% A3:. Sa8a 6 an4 A88!&an.#s 6a$ic V E1A 34C of 6a$ic V Con e!ance V #TA V 4C 2edical V Car V Tele()one Tra elling Allowance %! car #odging 6oarding P.5. 'ratuit! < < < < < 1$. "W< P.G.2. Actual Actual A$ (er P5 Act A$ (er 'ratuit! Act

APPLICABILITY MANAGER$ SR. MANAGER Mini,9, a,!9nt !" in. #,#nt %Rs. +(((I% A3:. Sa8a 6 an4 A88!&an.#s 6a$ic V E1A 34C of 6a$ic V Con e!ance V #TA V 4C 2edical Tra elling Allowance #odging 6oarding P.5. 'ratuit! < < < < < Actual Actual Actual A$ (er P5 Act A$ (er Act

42

APPLICABILITY ASST. MANAGER$ OFFICER EXECUTI-E Mini,9, a,!9nt !" in. #,#nt %Rs. '(((I% A3:. Sa8a 6 an4 A88!&an.#s 6a$ic V D.A. V E1A 14 to 34C of 6a$ic V 4C 2edial on 6a$ic V Con e!ance Eou$e 1ent #ocal Tra elling Allowance D.A. #ocal Con e!ance T.A. Aout of Stn.B 6oarding Oth# s P.5. 'ratuit! 6onu$ Fniform < < < < A$ (er P5 Act A$ (er 'ratuit! Act 24C a$ (er 6onu$ Act A$ (er Co. Polic! Two Fniform$ (er !ear S)oe$WSock$ < A$ (er Co. Polic! < < < < < 34 04 Actual Actual Actual

APPLICABILITY CLERICAL STAFF AND SUPER-ISOR Mini,9, a,!9nt !" in. #,#nt %Rs. /*(I% A3:. Sa8a 6 an4 A88!&an.#s 6a$ic V D.A. V E1A 14C of 6a$ic V Con e!ance 5ix Eou$e 1ent #ocal Tra elling Allowance D.A. #ocal Con e!ance T.A. Aout of Stn.B 6oarding Oth# s P.5. 'ratuit! 6onu$ Fniform < < < < A$ (er P5 Act A$ (er 'ratuit! Act 24C a$ (er 6onu$ Act A$ (er Co. Polic! Two Fniform$ (er !ear < < < < < 34 04 Actual Actual Actual

44

Cha2t# + OBJECTI-E AND METHODOLOGY

OBJECTI-E AND METHODOLOGY

+.' PURPOSE OF THE STUDY

@age and Salar! admini$tration )a$ an im(ortant %earing on worker$= organi-ation$= go ernment and $ociet!. T)e mec)anic$ of wage determination %a$ed on t)e element of ad)oci$m )a$ %een t)e $ource of legitimate concern and anxiet! to t)e worker$. T)i$ mec)ani$m= a(art from %eing ad)oci$tic in nature i$ al$o %a$ed on t)e (rinci(le of irrationalit! and ot)er un$cientific factor$. @age differential al$o exi$t on t)e %a$i$ of $ex= region and ot)er $uc) artificial con$ideration$. ,t i$ an admini$trati e (rocedure of e$ta%li$)ing and $u(er i$ing wage le el$ and o(eration$ in an organi-ation. T)e (ur(o$e of t)e t)i$ (ro3ect i$ to make a $cientific= rational= and %alanced wage / $alar! $tructure %ecau$e t)e em(lo!er $)ould not feel t)at t)e em(lo!ee$ are (aid more t)an t)e! de$er e and t)e em(lo!ee$ $)ould not feel t)at t)e! are under(aid.

+./

OBJECTI-E OF STUDY

T)e o%3ecti e$ of t)e (ro3ect $tud! include + T)e general o%3ecti e$ of t)e wage and $alar! admini$tration are a$ under+< aB Control of co$t$. %B E$ta%li$)ment of fair and e:uita%le remuneration. cB Ftili-ation of wage$ and $alarie$ a$ an incenti e to get t)e em(lo!ee (roducti it!. dB 2aintenance of $ati$factor! (u%lic relation$ image.

+.+

METHODOLOGY

M#th!4!8!:6 T)i$ $tud! relate$ to determine t)e (rocedure of wage$ and $alar! fixation= of em(lo!ee$ of 'alax! To!ota.

4&

R#s#a .h D#si:n: % @age$ W Salarie$ are $ocio< economic need of em(lo!ee$. T)e$e are al$o moti ating factor$ to em(lo!ee$ to maximi-e t)e (roduction to increa$e t)e intere$t in work. T)e$e are taken into account al$o a$ la%our (a! of work done %! em(lo!ee$. ,n t)e indu$trie$ t)ere are man! (ro%lem related to wage$ and $alar! gi en a$ w)at i$ fix rate to %e takenT it$ accurac!. Are com(anie$ ado(ted $alar! $!$temX @it) t)e de elo(ment of countr!= $tandard of em(lo!ee$ al$o increa$e= $o in t)e $tud! it i$ $een t)at t)e wage$ and $alar! (a!a%le to em(lo!ee$ fulfill it i$ re$(on$i%ilit! of 'o t. to de elo( t)e $ociet! all o er. ,n t)e$e (oint$ of iew$ go t. made man! t!(e$ of rule Y regulation$ toward$ t)e %u$ine$$ organi-ation$ to t)e wage$ W $alar! on t)e follow u( of $ociet!. E er! com(an! mu$t fulfill t)e$e regulation$. Gee(ing in iew t)at im(ortance and $eriou$ne$$ of t)e indu$tr!= , $elected t)e mgt. of 'alax! To!ota. @)ere , conducted t)i$ $tud!= gi e me an o((ortunit!. Ana86ti.a8 T#.hniC9#s: % T)e information $o collected )a$ %een (roce$$ed in different ta%le$ and on t)e %a$i$ of t)i$ anal!$i$ on inter(retation$ )a$ %een made. T)e fact$ and figure$ )a e %een (ictured wit) t)e )el( of c)art$= diagram$ and gra()$. Nature of Stud!+ < 6efore going dee( into t)e (ro%lem= it will %e %etter to determine t)e exact nature of $tud!. T)i$ i$ a ca$e $tud! of one organi-ation / deal$ wit) t)e (ro%lem of fixation of wage$ and $alar!8 to t)e em(lo!ee$ of com(an!. , )a e taken into account t)e (rocedure of recent !ear to determine t)e wage$ and $alar! in t)e organi$ation. As2#.t St94i#s: % An attem(t )a$ %een made to co er all t)e a$(ect$ of Zwage$ and $alar! fixationH i.e. meaning / conce(t= wage$ legi$lation$. Com(onent$ of wage$= met)od$ of 3o% e aluation$ t!(e$ of wage$= fringe %enefit$ and attitude of em(lo!ee$ on t)e wage$ and $alar! (ro iding to t)em.

Th# sa,28# siE#:% >n t)e %a$i$ of random $am(ling and ratio $!$tem of $am(ling , conducted a $ur e! of 144 em(lo!ee$ in t)e com(an!. Since it wa$ not (o$$i%le to contact all t)e em(lo!ee$= it wa$ t)oug) %etter to de(end on t)e re$(ecti e $am(le t)e num%er of em(lo!ee$ in t)e $am(le i$ 144 co ering different categorie$ of t)e em(lo!ee$. T)e! )a e $elected on t)e $e:uential %a$i$ for t)e (ur(o$e. M#th!4s !" 4ata .!88#.ti!ns:% T)e information wa$ collected from em(lo!ee$ wit) random $am(ling and ratio $!$tem. T)e re$earc) met)od ado(ted for t)e $tud of :ue$tionnaire contained following t!(e$ of :ue$tion$. ,dentif!ing :ue$tion$ relating to general information of worker. [ue$tion$ regarding t)e (artici(ation in (olic! making of wage$. [ue$tion$ regarding t)eir ariou$ ex(erience$. [ue$tion$ to o%tain re$(on$e relating to attitude of em(lo!ee$ and t)eir iew$ on wage$ and $alar! (aid to t)em w)ic) are er! im(ortant from Zwage$ and $alar! fixation (oint of iew. Some ot)er :ue$tion$ were al$o a$ked to em(lo!ee$ w)ic) were con$idered )el(ful to reac) at root of t)e (ro%lem$ of fixation of wage$W$alar!. T)e :ue$tionnaire$ were (er$onall! di$tri%uted %! t)e re$earc)er )im$elf %ecau$e mo$t of worker$ were not a%le to go t)roug) out t)e :ue$tionnaire. So t)e :ue$tion$ were ex(lained to t)em in Eindi to get t)eir an$wer. T)e filling u( of t)e :ue$tionnaire wa$ al$o followed %! %rief inter iew$ of t)e worker$ to know t)eir (ro%lem$ and factor$ of wage$ and $alar! fixationH among t)em.

4.

Cha2t# ? DATA ANALYSIS AND INTERPRETATION

Data wa$ collected from t)e (rimar! and $econdar! $ource$ to meet t)e re:uirement$ of t)e o%3ecti e$. [ue$tionnaire wa$ u$ed a$ a tool to o%tain data from t)e em(lo!ee$. @it) a iew to under$tand t)e wage$W$alar! $tructure effecti el! and o%3ecti el!= t)e data collected wa$ di ided into t)ree $alar! %racket$+ (i) (ii) (iii) T)o$e drawing take )ome $alar! AT)e net (a! figure after deduction P5= ES,= ,ncome Taxe$ and ot)er $tatutor! deduction$B le$$ t)an 1$. 14=444W< P2. T)o$e drawing take )ome $alar! from 1$. 14=444W< to 1$. 24=444W< P2. T)o$e drawing take )ome $alar! a%o e 1$. 24=444W< P2. I. -ARIOUS SALARY BRAC0ETS OF THE RESPONDENTS

Data re eal$ t)at 41.*C of t)e re$(ondent$ found in t)e $alar! %racket of le$$ t)an 1$. 14=444W< P2= 33.1C from t)e $alar! %racket of %etween 14=444 to 24=444 and 2".2C from t)e $alar! %racket of a%o e 1$. 24=444WP2 T)oug) t)ere i$ no di$(ute t)at almo$t all t)e em(lo!ee$ w)o are drawing a $alar! more t)an 1$. 24=444W< P2. are in t)e middle management le el= $ome of t)e em(lo!ee$ w)o are in t)e ;unior management le el are in t)e $alar! %racket of 1$. 14=444 to 24=444W< P2 and $ome em(lo!ee$ w)o are in t)e o(erating le el are in t)e $alar! %racket of le$$ t)an 1$. 14=444W< P2 'etting into t)e rea$on$ for t)i$ wa$ not t)e (art of t)e $tud! !et it i$ o%$er ed t)at few $enior $killed worker$ w)o are formerl! not in t)e 3unior management cadre Ama! %e %ecau$e of t)eir 6a$ic :ualification$ etc.B %ut are one drawing )ig)er wage$ due to t)eir $kill$ and )ig)er no. of !ear$ of $er ice t)e! )a e (ut in.
II. PERCEPTION OF SALARY IWAGES AS A SATISFACTION TOOL

TABLE NO. ' S.N! 1 2 3 #e el$ >(erating #e el ;unior management le el 2iddle 2anagement le el To 'reat Extent 0"..C 02.1C *0.4C T! s!,# EBt#nt 4.2C *.0C 1*.2C N!t at a88 4C 4C 3.4C

"4

5rom Ta%le No. 41 Data $)ow$ t)at 0"..C re$(ondent$ in o(erating le el )a e $alar! Structure a$ an im(ortant tool to $ati$f! t)eir 3o% and 4.2C of re$(ondent$ find it im(ortant to $ome extent and 02.1C of t)e re$(ondent$ from 3unior management le el )a e $alar! $tructure a$ an im(ortant tool to $ati$f! t)eir 3o% *.0C of t)e re$(ondent find it to $ome extant and *0.4C of t)e re$(ondent$ from middle management le el find $alar! $tructure a$ a tool to $ati$f! t)eir 3o%$ 1*.2 of t)e re$(ondent$ find it to $ome extent and 3.4 of t)e re$(ondent doe$ not )a e an! relation $)i( %etween $alar! $tructure and t)eir 3o% $ati$faction. ,t i$ re ealed from t)e a%o e data t)at t)e maximum num%er of em(lo!ee$ find mone! a$ $ati$faction tool. T)e re$earc)er wa$ :uite intere$ted to go into t)e de(t) of t)e rea$on$ of 3.4C of t)e middle management em(lo!ee$= w)o do not con$ider t)e mone! a$ a $ati$faction tool at all. Since it wa$ in contra$t to t)e finding$= ot)erwi$e= t)e re$earc)er (ut extra effort in locating t)e$e 3.4C em(lo!ee$ and )ad (er$onal di$cu$$ion wit) t)em. ,t wa$ re ealed t)at t)e$e (eo(le are at t)e erge of $u(er anuation and are well of= t)ere kid$ are alread! well $ettled and t)e rea$on for t)e$e (eo(le of continuing in $er ice i$ t)e need to contri%ute $omet)ing in t)e growt) of t)e com(an! and note t)e mone! alone. III. SALARY AS A MOTI-ATOR TABLE NO. / S.N!. 1 2 3 L#3#8s >(erating le el ;unior management le el 2iddle 2anagement le el A: ## 03.*C 02.1C .&.2C Disa: ## &.3C *.0C 13..C

Ta%le No. 42 data $)ow$ t)at 03.*C re$(ondent$ of o(erating le el= 02.1C re$(ondent of 3unior management le el and .&.2C re$(ondent of middle management le el agreed t)at a good $alar! $tructure work$ a$ a moti ator to t)e em(lo!ee$. @)erea$ &.3C re$(ondent$ of o(erating le el= *.0C of 3unior management 13..C re$(ondent of middle management le el do not a((ro e t)i$

I-. RELATIONSHIP BETWEEN WAGESI SALARY FIXATION AND THE COST CONTROL TABLE NO. + N!. 1 O2ini!n Eig)er T)e Salar! <2ore T)e #o!alt! 2 Toward$ T)e Co. 2ore T)e ,ncrement < #e$$ 3 T)e 1e3ection T)e ,ncrement ,n Salar! 5ixation Ea$ Direct 1elation$)i( To T)e [ualit! 4 Production 2ore T)e @age$ < Eig)er T)e Production " Efficienc! 2ore T)e Salar! < #e$$ T)e Com(an! Ex(en$e$ >(erating #e el ;unior 2anagement #e el 2iddle 2anagement #e el *0.2C .1.&C .&.2C 24..C 1..4C 13..C L#3#8s >(erating #e el ;unior 2anagement #e el 2iddle 2anagement #e el >(erating #e el ;unior 2anagement #e el 2iddle 2anagement #e el >(erating #e el ;unior 2anagement #e el 2iddle 2anagement #e el Y#s *0.2C .1.&C .0.&C .0.&C &..4C 24.1C .3.3C &..4C 2*.&C N! 24..C 1..4C 14.4C 14.4C 31.&C *".0C 1&.*C 31.&C *2.4C

>(erating #e el ;unior 2anagement #e el 2iddle 2anagement #e el

4"..C 2..0C 24.1C

"4.2C *1.1C *".0C

"2

1i7 Hi:h# th# sa8a 6% ,! # th# 8!6a8t6 t!&a 4s .!,2an6 Data $)ow$ in ta%le no. 3 $)ow t)at maximum num%er of re$(ondent$ agree wit) t)e $tatement t)at )ig)er t)e $alar!= t)e em(lo!ee will %e more lo!al to t)e com(an!. .0.&C re$(ondent$ of middle management= .1.&C of 3unior management le el and *0.2C re$(ondent$ of o(erating le el agree to t)e a%o e $tatement w)erea$ 14.4C re$(ondent$ of middle management= 1..4C re$(ondent of 3unior management le el and 24..C re$(ondent of o(erating le el di$agree to t)i$ $tatement.

(ii) More t e incre!ent "#ess t e re$ection Data $)ow t)at .0.&C re$(ondent$ of o(erating le el= &..4C re$(ondent$ of 3unior management le el and 24.1C re$(ondent$ of middle management agree to t)e row $tatement w)erea$ 14.4C re$(ondent$ of o(erating le el= 31.&C re$(ondent$ of 3unior management le el and *".0C re$(ondent$ of middle management le el do not a((ro e it. T)i$ $)ow$ t)at 3unior management le el em(lo!ee$ and o(erating le el em(lo!ee$ )ig)l! a((ro e t)e a%o e $tatement %ut middle management doe$ not a((ro e it.

"4

AiiiB T)e increment in t)e $alar! fixation )a$ direct relation$)i( to t)e :ualit! (roduction Data $)ow t)at .3.3C re$(ondent$ of o(erating le el= &..4C re$(ondent$ of 3unior management le el and 2*.&C re$(ondent$ of middle management agree to t)e a%o e $tatement w)erea$ 1&.*C re$(ondent$ of o(erating le el= 31.&C re$(ondent$ of 3unior management le el and *2.4C re$(ondent$ of middle management do not agree wit) t)e a%o e $tatement.

(i%) More t e &a'es( i' er t e )roduction efficienc* Data $)ow t)at *0.2C re$(ondent$ of o(erating le el= .1.&C re$(ondent$ of 3unior management le el and .&.2C re$(ondent$ of middle management le el$ agree to t)e a%o e $tatement w)erea$ 24..C re$(ondent$ of o(erating le el= 1..4C re$(ondent$ of 3unior management le el and 13..C re$(ondent$ middle management le el do not agree wit) t)e a%o e $tatement. T)i$ $)ow$ t)at ma3orit! of t)e em(lo!ee$ in fa our of t)e a%o e $tatement.

"&

(%) More t e sa#ar* + #ess t e co!)an* e,)enses Data $)ow in ta%le no 3 t)at 4"..C re$(ondent$ of o(erating le el= 2..0C re$(ondent$ of 3unior management le el and 24.1C re$(ondent$ of middle management le el agree to t)e a%o e $tatement w)erea$ "4.2C re$(ondent$ of o(erating le el= *1.1C re$(ondent$ of 3unior management le el and *".0C re$(ondent$ of middle management le el do not a((ro e it. T)i$ $)ow$ t)at re$(ondent$ of middle management and 3unior management le el )ig)l! di$agree to t)e a%o e $tatement.

-. Th# in3!83#,#nt in th# 2 !.#ss !" "! ,98atin: an4 "iBati!n !" Wa:#sISa8a 6 st 9.t9 # in Ga8aB6 T!6!ta. TABLE NO. ? S. N!. 1 2 3 L#3#8s >(erating le el ;unior management le el Senior management le el Di #.t86 4.2C *.0C 2*.&C Th !9:h R#2 #s#ntati3# 0"..C 02.1C \

Ta%le No. 44 S)ow$ t)at 0"..C re$(ondent$ of o(erating le el (artici(ate t)roug) t)eir union re(re$entati e$ and onl! 4.2C re$(ondent$ are in ol ed directl!= 02.1C re$(ondent$ of 3unior management le el are in ol ed t)roug) re(re$entati e$ and *.0C re$(ondent$ are onl! in ol ed directl!= w)erea$ in ca$e of middle management le el 2*.&C of t)e re$(ondent$ are directl! in ol ed in formulating t)e wage$W$alar! $tructure and nil re$(ondent (artici(ate t)roug) re(re$entati e$. 5rom t)e a%o e data it $eem$ t)at (ro%a%l! t)e num%er of em(lo!ee$ of o(erating le el and 3unior management le el w)ic) are in ol ed directl! ma! %e from t)e de(artment$ like E1DWPer$onnel or t)e Per$onal Secretarie$ to t)eir %o$$e$= w)erea$ 2*.&C (artici(ant$ of middle management le el onl! in ol ed in (artici(ation directl! in formulating (roce$$ and fixation of wage$W $alar! $tructure. -I. I,2a.t !" &a:#sIsa8a 6 4 a&n !n th# 8i"# st68# !" th# #,28!6##s -e#ations i) .et&een Sa#ar*(/er0 and Socia# Acti%ities : TABLE NO. * S8. N! O2# atin: L#3#8 1 2 .3.3C 1&.*C J9ni! Mana:#,#nt 8#3#8 .&..C 13.2C Mi448# Mana:#,#nt 8#3#8 .0.*C 14.3C Je$ No O2ini!n

".

5rom Ta%le no 4" data $)ow$ t)at .3.3 C re$(ondent$ of o(erating le el= .&..C re$(ondent$ of ;unior management le el and .0.*C re$(ondent$ of middle management le el agree t)at t)ere i$ a relation$)i( %etween $alar!WPerk and $ocial acti it! w)erea$ 1&.*C re$(ondent$ of o(erating le el= 13.2C re$(ondent$ of 3unior management le el and 14.3C re$(ondent$ of middle management le el do not agree wit) t)e a%o e $tatement t)at t)ere i$ an! relation$)i( %etween $alar!W(erk and $ocial acti itie$. 5rom t)e a%o e data it $eem$ t)at a ma3orit! of em(lo!ee$ from all t)e t)ree le el$ gi e (reference to t)e mone! for t)e relation$)i( wit) t)e $ocial acti itie$.

(i) Increase in &a'es(sa#ar* " .e a%iora# effect &it fa!i#* TABLE NO. @ S.N!. 1 2 3 L#3#8s >(erating #e el ;unior 2anagement le el 2iddle 2anagement le el P!siti3#86 01.&C 02.1C 03.1C N! #""#.t ..4C *.0C &.0C

Ta%le No. & $)ow$ t)at 01.&C re$(ondent$ of o(erating le el$= 02.1C re$(ondent$ of 3unior management le el$ and 03.1C re$(ondent$ of middle management le el agree t)at if a con$idering amount of $alar! i$ increa$ed= it will )a e a (o$iti e effect on t)eir famil! w)erea$ ..4C re$(ondent$ of o(erating le el$= *.0C re$(ondent$ of middle management le el and &.0C re$(ondent$ of middle management le el find no effect of mone! wit) t)e %e)a ioral i$$ue wit) t)eir familie$. T)i$ $)ow$ t)at ma3orit! of t)e re$(ondent$ agree wit) t)e a%o e $tatement

&4

(ii) Increase in &a'es(sa#ar* " .e a%iora# effect &it Co##ea'ues TABLE NO. F S.N!. 1 2 3

L#3#8s
Operating Level
;unior 2anagement le el 2iddle 2anagement le el

P!siti3#86 .".4C .&..C .0.&C

N! #""#.t 14.&C 13.2C 14.4C

5rom ta%le No. * data re eal$ t)at ma3orit! of t)e em(lo!ee$ from all t)e t)ree le el$ t)at i$ .".4C re$(ondent$ of o(erating le el= .&..C re$(ondent$ of 3unior management le el and .0.&C re$(ondent$ from middle management le el are in fa our of t)e $tatement t)at monetar! amount )a$ a (o$iti e effect wit) t)eir colleague$ w)erea$ 14.&C re$(ondent$ of o(erating le el= 13.2C re$(ondent$ of 3unior management le el$ and 14.4C re$(ondent$ of middle management le el find no effect of increa$e in t)eir $alar! wit) t)e %e)a ioral i$$ue of t)eir colleague$. T)i$ $)ow$ t)at ma3orit! of t)e re$(ondent$ agree wit) t)e a%o e $tatement

(iii) S.N!. 1 2 3

Increase in &a'es(sa#ar* " .e a%iora# effect &it Socia# Institutes TABLE NO. = L#3#8s P!siti3#86 .3.3C .4.2C .&.2C N! #""#.t 1&.*C 1"..C 13..C

Operating Level
;unior 2anagement le el 2iddle 2anagement le el

2a3orit! of t)e re$(ondent$ )a e a (o$iti e iew and agree to t)e a%o e $tatement. 5rom t)e ta%le no. data re eal$ t)at .3.3C re$(ondent$ of o(erating le el= .4.2C re$(ondent$ of 3unior management le el and .&.2C re$(ondent$ of middle management le el are in fa or of t)e $tatement t)at a con$idera%le amount increa$e in t)e $alar! will )a e a (o$iti e effect wit) t)e $ocial in$titution w)erea$ 1&.*C re$(ondent$ of o(erating le el$

1"..C re$(ondent$ 3unior management le el and 13..C re$(ondent$ of middle management le el find no effect of increa$e in $alar! wit) t)e $ocial in$titution. 5rom t)e a%o e t)ree $tatement$ t)e fact re eal$ t)at t)e ma3orit! of t)e re$(ondent$ agree to t)e a%o e $tatement$. T)i$ i$ (ro%a%l! %ecau$e mone! (la!$ a ital role in )a ing t)eir %e)a ioral effect$ wit) t)eir familie$= collogue$ and $ocial in$titution$.

-II. Wa:#sISa8a 6 -# s#s .!nt i59ti!n t! th# s!.i#t6 TABLE NO.)

SL.N
1

Stat#,#nts

L#3#8s

A: ##

Disa: ##

Eig)er t)e $alar! 2ore t)e contri%ution to t)e $ociet!

>(erating le el ;unior management le el 2iddle management #e el >(erating le el ;unior management le el 2iddle management #e el >(erating le el ;unior management le el 2iddle management #e el

*..3C .4C 04.4C 2.&C 13.1C 1*.2C 0.&C 14."C 11.*C

21.*C 24C 0.&C 0*.4C .&.0C .2..C 04.4C .0."C *..3C

#ower t)e $alar! 2ore t)e Contri%ution to t)e Societ!

Salar! )a$ no effect >n t)e contri%ution to t)e $ociet!

&2

(i)

1i' er t e sa#ar* + More t e contri.ution to t e societ*

A large no. of re$(ondent$ from all t)e t)ree le el$ agree wit) t)e a%o e $tatement. 5rom t)e ta%le no. 40 data re el$ t)at *..3C re$(ondent$ of o(erating le el$ .4C re$(ondent$ of 3unior management le el and 04.4C re$(ondent$ of middle management le el agree t)at )ig)er t)e $alar! (aid to t)e em(lo!ee$= t)e more will %e t)e contri%ution to t)e $ociet!. @)erea$ 21.*C re$(ondent$ of o(erating le el= 24C re$(ondent$ of middle management le el and 0.&C re$(ondent$ of middle management le el do not agree wit) t)e a%o e $tatement.

(ii) 2o&er t e sa#ar* " !ore t e contri.ution to t e societ* Data re el$ from ta%le no. 40 t)at 0*.4C re$(ondent$ of o(erating le el= .&.0C re$(ondent$ of 3unior management le el= and .2..C re$(ondent$ of middle management le el do not agree wit) t)e $tatement t)at %! decrea$ing t)e $alarie$= t)e contri%ution to t)e $ociet! will %e increa$e= )owe er 2.&C re$(ondent$ of o(erating le el$= 13.1C re$(ondent$ of 3unior management le el and 1*C re$(ondent$ of middle management le el agree to t)e a%o e $tatement. ,t $)ow$ t)at ma3orit! of t)e re$(ondent$ di$agree wit) t)e a%o e $tatement.

&4

(iii) Sa#ar* as no effect on t e contri.ution to t e societ* 2a3orit! of t)e re$(ondent$ from all t)e t)ree le el$ do not agree wit) t)e a%o e $tatement. 04.4C re$(ondent$ of o(erating le el= .0."C re$(ondent$ of 3unior management le el and *..3C re$(ondent$ of middle management le el do not agree wit) t)e $tatement t)at t)ere i$ no effect of $alar! for t)e contri%ution to t)e $ociet!= w)ere a$ 0.&C re$(ondent$ of o(erating le el= 14."C re$(ondent$ of 3unior management le el and 11.*C re$(ondent$ of middle management le el onl! agree wit) t)e a%o e $tatement. ,t re eal$ from all t)e t)ree a%o e gi en (oint$ t)at if $alar! i$ increa$ed= em(lo!ee$ can contri%ute to t)e $ociet! in a %etter wa!.

-III. ANNUAL INCREASE IN WAGES ISALARIES IN GALAXY TOYOTA. TABLE NO. '( SL. N!. 1. 2. 3. 4. ". Wa:#sI In. #as# in Sa8a 6 ,ncrea$e %! "4C ,ncrea$e 6etween 2"< 40C ,ncrea$e 6etween 11< 24C ,ncrea$e u( to 14C No increa$e O2# atin: 8#3#8 < 31.3C 4*.0C 1...C 2.1C J9ni! Mana:#,#nt L#3#8 < 31.&C 30."C 2&.3C 2.&C Mi448# Mana:#,#nt L#3#8 14.3C 31.1C 3*.0C 1*.3C 3.4C

Data $)ow$ t)e fact from Ta%le No 14 t)at 31.3C re$(ondent$ of o(erating le el find t)eir $alarie$ increa$e from 2" to 40C= 4*.0C re$(ondent$ from 11 to 24C= 1...C re$(ondent$ u(to 14C and onl! 2.1C re$(ondent$ find no increa$e in t)eir $alarie$ 31.&C re$(ondent$ of 3unior management le el find t)eir $alarie$ increa$e from 2" to 40C= 30."C re$(ondent$ from 11 to 24C= 2&.3C re$(ondent$ find increa$e in t)eir $alarie$ u(to 14C and onl! 2.&C re$(ondent$ find no increa$e. 14.3C re$(ondent$ of middle management le el find t)eir wage$W$alarie$ increa$e %! "4C= 31.1C re$(ondent$ from 2" to 40C= 3*.0C re$(ondent$ from 11 to 24C= and 1*.3C re$(ondent$ u(to 14C w)ere a$ onl! 3.4C re$(ondent$ find no increa$e in t)eir wage$W$alarie$. ,t $)ow$ from t)e a%o e t)at onl! 14.3C re$(ondent$ of middle management le el find t)eir $alarie$ increa$e %! "4C.

IX. C9 #nt In. #,#nt Rat# -S E,28!6##s Satis"a.ti!n In4#B TABLE NO. '' S8.N!. 1. 2. L#3#8s 2iddle management le el ;unior management le el Y#s "..& C 31.& C N! 41.4 C &..4 C

&&

3.

4(erating 2anagement le el

**.1 C

22.0 C

Data from ta%le no 11 re eal$ t)e fact t)at **.1C re$(ondent$ of o(erating le el= "..&C re$(ondent$ of middle management le el and 31.&C re$(ondent$ of 3unior management le el are $ati$fied wit) t)eir current rate of increment= w)ere a$ &..4C re$(ondent$ of 3unior management le el= 41.4C re$(ondent$ of middle management le el and 22.0C re$(ondent$ of o(erating le el are not $ati$fied wit) t)eir current rate of increment. ,t $)ow$ t)at a large num%er of re$(ondent$ are $ati$fied wit) t)eir current rate of increment.

X. EMPLOYEES OPINION ABOUT THE SALARY PAC0AGE

TABLE NO. '/

L#3#8s
1. 2. 3. >(erating #e el ;unior 2anagement #e el 2iddle 2anagement #e el

P!! 4.2C 2".3C 13.4C

Fai &.3C "...C 14.4C

G!!4 *0.2C ".3C 2*.2C

-. :!!4 14.3C 14.&C 40.4C

@)en t)e re$(ondent$ of o(erating le el= 3unior management le el / middle management le el were a$ked to ca$t t)eir (rioritie$ from (oor to er! good a%out t)eir $alar! (ackage$. Em(lo!ee$ in ta%le no. 12 $)owed t)at *0.2C re$(ondent$ of o(erating le el find t)eir $alar! (ackage$ good= 14.3C re$(ondent$ find it er! good= and &.3C re$(ondent$ find it fair and onl! 4.2C of t)e re$(ondent$ find it (oor. "...C re$(ondent$ of 3unior management le el find t)eir $alar! (ackage$ fair= 14.&C re$(ondent$ find it er! good= ".3C re$(ondent$ find it good and 2".3C of t)e re$(ondent$ find it (oor. ,nca$e of middle management le el= 40C of re$(ondent$ find t)eir $alar! (ackage$ er! good= 2*.2C re$(ondent$ find it good= 14.4C re$(ondent$ find it fair and 13.4C of t)e re$(ondent$ find it (oor. T)i$ $)ow$ t)at mo$t of t)e re$(ondent$ of o(erating le el find

t)eir (ackage$ good= 3unior management le el re$(ondent$ find it fair and middle management le el re$(ondent$ find it er! good.

XI. EMPLOYEES EXPECTATION FOR THEIR WAGESISLAY FIXATION TABLE NO. '+

S. N!. 1. 2. 3. 4.

In. #as# in 2a6 6! "4C 6et 24<40 C 6et 11<24C F(to 14C

O2# atin: 8#3#8 24.. C "2.1 C 2*.1 C Nil

J9ni! ,ana:#,#nt 8#3#8 "4.4 C 21.1 C 1".. C 13.1 C

Mi448# ,ana:#,#nt 8#3#8 14.3 C 34." C 4..3 C &.0 C

Ta%le no 13 $)ow$ t)at 24..C re$(ondent$ of o(erating le el= "4C re$(ondent$ of 3unior management le el / 14.3C re$(ondent$ of middle management le el )a e an ex(ectation of increa$e t)eir wage$W$alarie$ %! "4C. "2.1C re$(ondent$ of o(erating le el= 21.1C re$(ondent$ of 3unior management le el / 34."C re$(ondent$ of middle management le el )a e an ex(ectation of increa$e t)eir wageW$alarie$ from 24 to 40C. 2*.1C re$(ondent$ of o(erating le el= 1"..C re$(ondent$ of 3unior le el= 4..3C of middle management le el )a e an ex(ectation on increa$e t)eir wage$W$alarie$ from 11< 24C. 13.1 C re$(ondent$ of 3unior management le el= &.0C re$(ondent$ of middle management le el )a e an ex(ectation$ of increa$e t)eir wage$W$alar! u(to 14C w)ere a$ o(erating le el re$(ondent$ doe$ not want to come in t)i$ categor!. A%o e data $)ow$ t)at ma3orit! of t)e em(lo!ee$ of 3unior management le el find )ig) ex(ectation$ in fixingWre iewing t)eir wage$W$alarie$ i.e. increa$e %! "4C and more t)an &.

"2C of em(lo!ee$ of o(erating le el find t)eir ex(ectation of increa$e t)eir $alarie$Wwage$ %etween 24 to 40C= w)ere a$ more t)an 4.C of t)e em(lo!ee$ find t)eir ex(ectation$ for fixingWre iewing t)eir wage$W$alarie$ %etween 11 to 24C $la%.

Cha2t# *
FINDINGS

FINDINGS

>(erating le el$ em(lo!ee$ in 'alax! To!ota are drawing take )ome $alar! of 1$. 14=444W< P2 Some of t)e Senior o(erator$Wforemen are in t)e $alar! %racket of 1$. 14=444 to 24=444W< w)ic) i$ ot)erwi$e a %racket for a 3unior management cadre. Almo$t all t)e em(lo!ee$ in t)e middle management draw a $alar! exceeding 1$. 24=444W< P2. 6roadl! t)e com(onent of t)e $alar! include %a$ic (a!= D.A.= E.1.A.= Con e!ance Allowance$= 2edical reim%ur$ement= uniform wa$)ing allowance w)ile t)e ma3or (ortion of t)e $alar! con$tituted %! t)e %a$ic com(onent in general= )owe er w)en it come$ to t)e middle management= t)e amount of allowance$ exceed t)eir %a$ic com(onent. Pro%a%l! it i$ de$igned to take care of t)e im(act of income tax on t)e indi idual earning$. Deduction of P.5.= E.S.,= ,ncome tax and ot)er $alar! deduction$ are com(liance wit) (ro(erl!. Annual 6enefit$ include #.T.A.= 6onu$= and annual increment$. T)e amount graduall! increa$ing a$ (er t)e le el of t)e managerWem(lo!ee$= Pa!ment of %onu$ amount a$ (er t)e %onu$ act and re<em%arra$$ment of medical ex(en$e$ AEo$(itali-ationB i$ %eing followed. 1etirement %enefit$ include$ gratuit! Aa $alar! of 1" da!$ (er annum for t)e !ear$ (ut in $er ice= $u%3ect to com(letion of minimum of " !ear$. 2a3orit! of t)e em(lo!ee$ Ato t)e extent of more t)an 0"C in t)e ca$e of o(erating le elB feel t)at t)e $alar!Wwage$ i$ one of t)e mo$t im(ortant tool$ for creating $ati$faction among t)e em(lo!ee$. ,t e$ta%li$)ed t)e im(ortance of taking care of monetar! com(onent at t)e to(= w)ile de$igningWfixingW re iewing t)e $alar! $tructure in t)e com(an!. 2o$t of t)e em(lo!ee$ agree t)at t)e $alar! $tructure i$ one of t)e ma3or moti ator for t)em. ,n all t)e t)ree le el$ *0C and more em(lo!ee$ agree t)at t)e )ig)er t)e $alar!= t)e lo!alt! to t)e com(an! will %e more. 6! )a ing a((ro(riate wage $tructure t)e re3ection in t)e (roduction can al$o %e reduced. A$ )ig) a$ .3C of t)e o(erating le el (eo(le com%ine t)e :ualit! of t)e (roduction to t)e amount of $alar! t)e! recei e.

*4

E en 24C of t)e middle management le el em(lo!ee$ agree t)at t)e com(an! ex(en$e$ can %e controlled %! reducing t)e o erall wa$tage in ca$e t)e $ati$faction le el of t)e (eo(le i$ ke(t )ig) %! (a!ing t)em t)e rig)t $alar!. Salar! fixation (roce$$ for o(erating le el (eo(le in 'alax! To!ota i$ t)roug) t)e mutual di$cu$$ion and t)e agreement (roce$$ %etween t)e worker$ and t)e management. T)e worker$ are re(re$ented %! t)eir re(re$entati e nominee$ in t)e wage fixation committee= w)ere t)e management i$ re(re$ented %! t)e $enior (er$onnel from E.1.D.= 5inance and e en $ome nominee from t)e director$. T)e $alar! $tructure of t)e 3unior management and t)e middle management (eo(le i$ formulated %! t)e concerned de(artment$ in t)e com(an! wit)out formal in ol ement$ of t)e indi idual em(lo!ee. Eowe er t)e de(artmental )ead$ are con$ulted %efore an! final deci$ion i$ taken in t)i$ regard. A$ general $a!ing t)at t)e contri%ution to t)e $ociet! %! an indi idual i$ mainl! decided %! t)e amount of earning )eW$)e get$. ,t i$ confirmed %! more t)an .3C of t)e em(lo!ee$ t)at in ca$e t)eir $alar! are increa$ed a((ro(riatel! t)eir %e)a ior toward$ t)eir famil! mem%er$WCollogue$W Social in$titution$ will %e more (o$iti e. ,t i$ not out of t)e (lace to $ugge$t t)at t)e com(an! $)ould $trengt)en t)e em(lo!ee welfare $c)eme$= e$(eciall! wit) re$(ect to t)e indi idual growt)W career (laning in t)e com(an!. T)e amount of re i$ion $alar! $)ould %e decided con$idering t)e indi idual$ (otential for taking )ig)er re$(on$i%ilitie$ in future. 5or o(erating le el a direct incenti e $c)eme (roduction %a$ed $)ould %e launc)ed.

RECOMMENDATIONS
1. T)e a((rai$al $!$tem in t)e com(an! w)ic) dominate$ t)e re i$ion amount for t)e em(lo!ee$ were %e!ond t)e $co(e of t)e $tud! and )ence an! future re$earc) in t)i$ $u%3ect ma! %e directed toward$ under$tanding t)e a((ro(riatene$$ of t)e exi$ting a((rai$al $!$tem in t)e com(an!. 2. Em(lo!ee$ in t)e 3unior management cadre are generall! t)e (eo(le )a ing le$$er ex(erience on t)e 3o% )owe er t)i$ categor! of t)e em(lo!ee generall! )a$ good :ualification. To kee( t)em $ati$fied / formulate a retaining $trateg! for t)i$ categor! of em(lo!ee$= $(ecific $tud! ma! %e carried out to com(are t)e a erage (ackage$ (aid %! ot)er $imilar com(etition in t)e ,ndu$trie$. ,n iew of t)e $tud!= t)e ariou$ moti ation t)eorie$ $tudied and t)e li e re$earc) conducted= , would like to make a few recommendation$ to t)e em(lo!er$ (ertaining to moti ating t)eir em(lo!ee$. 5ew of t)e$e are generic recommendation$ and can %e ado(ted %! an! organi-ation irre$(ecti e of t)eir nature of work N!n .ash in.#nti3#s a8s! h#82 in #nhan.in: ,!ti3ati!na8 8#3#8s. Li<#: o ,ntere$ting work. No one want$ to do t)e $ame %oring 3o% o er and o er= da! after da!. And w)ile an! 3o% will alwa!$ re:uire $ome %oring= re(etiti e ta$k$= e er!one $)ould )a e at lea$t a (art of t)eir 3o% %e of )ig) intere$t to t)em. o ,nformation. ,nformation i$ (ower= and em(lo!ee$ want to %e em(owered wit) t)e information t)e! need to know to do t)eir 3o%$ %etter and more effecti el!. And= more t)an e er= em(lo!ee$ want to know )ow t)e! are doing in t)eir 3o%$ and )ow t)e com(an! i$ doing in it$ %u$ine$$. >(en t)e c)annel$ of communication in an organi-ation to allow em(lo!ee$ to %e informed= a$k :ue$tion$= and $)are information. o ,n ol ement. 2anager$ toda! are faced wit) an incredi%le num%er of o((ortunitie$ and (ro%lem$ and= a$ t)e $(eed of %u$ine$$ continue$ to increa$e dramaticall!= t)e amount of time t)at t)e! )a e to make deci$ion$ continue$ to decrea$e. ,n ol ing em(lo!ee$ in deci$ion making= e$(eciall! *2

w)en t)e deci$ion$ affect t)em directl!= i$ %ot) re$(ectful and (ractical. T)o$e clo$e$t to t)e (ro%lem t!(icall! )a e t)e %e$t in$ig)t a$ to w)at to do. A$ !ou in ol e ot)er$= !ou increa$e t)eir commitment and ea$e in im(lementing new idea$ or c)ange. ,nde(endence. 5ew em(lo!ee$ want t)eir e er! action to %e clo$el! monitored. 2o$t em(lo!ee$ a((reciate )a ing t)e flexi%ilit! to do t)eir 3o%$ a$ t)e! $ee fit. 'i ing (eo(le latitude increa$e$ t)e c)ance t)at t)e! will (erform a$ !ou de$ire < and %ring additional initiati e= idea$= and energ! to t)eir 3o%$.

BIBLIOGRAPHY

*4

BOO0S I MAGAAINES I JOURNALS

6unge$$= #.1. 10.4. Wages and Salary Administration. C)arle$ E. 2errie Pu%li$)ing co. Column ZFSH. Arm $trong= 2. and Eelen 2u$li$= 10.4.Salar! Admini$tration= #o gan (age ltd. #ondon. Suri= '.G. 10*&. Productivity wages industrial relations. Affiliated Ea$t we$t Pre$$ New Del)i. Da i$= G.10.1 Human Behaviour at wor = Tata 2C 'raw Eill+ New Del)i. Eer$e!= P. and 6lanc)ard= G.E. 10.3= 2anagement of >rgani$ational 6e)a iour= Prentice Eall of ,ndia+ New Del)i. Sc)regle= ;o)anne$= 10*". @orker$ Partici(ation in Deci$ion$ wit) in undertaking= ,nternational la%our 1e iew= ol. 113 APP1<1"B 9irmani= 61 10*.. @orker$ Partici(ation in 2anagement= 2acmillan Co.= of ,ndia= ltd.+ New Del)i. Agarwal= S.#. 10.4 #a%our 1egulation$ law in ,ndia A1e i$ed EditionB 2C 2illan co. >f ,ndia ltd+ Del)i. Pa! Commi$$ion$ 1e(ort of t)e 'o ernment of ,ndia A9ariou$ !ear$B Per$onnel 1e iew [uarterl! ;ournal Y N,P2 ADel)i 6ranc)B Dan$= k. 10.1. Euman 6e)a iour at work= Tata 2C 'ram Eill+ New Del)i.

WEBSITES
www.$ulek)a%2%.com www.l($india.com www.niir.org

ANNEXURE

*&

[FEST,>NNA,1E Name De(artment <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< <<<<<<<<<<<<<<<<<<<<<<<<<<< De$ignation <<<<<<<<<<<<<<<< >(erating le el ;unior management le el 2iddle management le el

Em(lo!ee No. <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

Age grou(

2ore t)an "4 !r$. 3" to 40!r$. 2" to 34 !r$. 6elow 2" !r$.

S#B:

2ale

5emale

Total

EB2# i#n.#: ,n 'alax! To!ota.

1. P8#as# t#88 a5!9t 6!9 sa8a 6 st 9.t9 #:

M!nth86 sa8a 6
6a$ic (a! D.A. E.1.A Edn. Allo TA A>ut of $tationB Con!. A## >t)er allowance$

Ann9a8 Sa8a 6
6onu$+ Jearl! ,ncrement+ >t)er$+

Perk$ T>TA#+ 'ro$$ (m]]]]].1$. Deduction$]]]]]]]]]1$. T>TA#+ Take )ome (m]]]..1$. 2. H!& 4! 6!9 at# th# sa8a 6 2a.<a:#$ 6!9 a # :#ttin:J

Poor

5air

'ood

9er! 'ood

3. A # 6!9 satis"i#4 &ith 6!9 D!5J Je$ 3

No.

To $ome extent

I" 6#s$ h!& 4! 6!9 at# th# i,2! tan.# !" sa8a 6 as a satis"a.ti!n t!!8 Not at all

To great extent

4. D! 6!9 thin< that th# &a:#sIsa8a 6 "iBati!n has an6 M!ti3ati!n !" th# #,28!6##sJ Agree

#8ati!nshi2 &ith th#

Di$agree

". D! 6!9 a: ## that &a:#sIsa8a 6 "iBati!n in 6!9 .as# has an6 #8ati!nshi2 &ith .!st .!nt !8J Agree

Di$agree

&. P8#as# In4i.at# 6!9 !2ini!n 56 ti.<in: th# #8#3ant .!89,n: aB. Eig)er T)e Salar! Y2ore T)e #o!alt! Toward$ T)e Co. Je$

No

%B. 2ore t)e increa$e in $alar!< le$$ t)e re3ection.

Je$ *.

No

cB. T)e increa$e in $alar! )a$ direct relation to t)e :ualit! (roduction. ADo it rig)t fir$t timeB

Je$

No

dB. 2ore t)e wage$W$alar!< )ig)er t)e (roduction efficienc!.

Je$

No

eB.2ore t)e wage$W$alar! Yle$$ t)e co. ex(en$e$.

Je$

No

*. A # 6!9 in3!83#4 in th# 2 !.#ss !" "! ,98atin: sa8a 6 st 9.t9 # in 6!9 .!,2an6J Je$ Je$ No No

Directl!

T)roug) 1e(re$entati e$

.. D! 6!9 thin< that th# a,!9nt !" sa8a 6I2# <s has an6 #8ati!n t! 6!9 s!.ia8 a.ti3iti#sJ Je$

No

,n ca$e !ou get an increa$e in $alar!= Eow doe$ it influence !our %e)a ior wit) Po$iti el! 5A2,#J No Effect

J>F1 C>##E'FES NE,'E6>F1S S>C,A# ,NST,TFT,>NS

). Whi.h stat#,#nt 4! 6!9 a: ## t!

AaB T)e )ig)er t)e $alar! t)e more contri%ution to t)e $ociet! A%B T)e lower t)e $alar! t)e more contri%ution to t)e $ociet! AcBT)e $alar! )a$ no effect to t)e contri%ution to t)e $ociet!

'(. What is th# at# !" n! ,a8 ann9a8 in. #as# in sa8a 6J ,ncrea$e %!+ "4C In. #as# 5#t&##n: /* t! ?)K ,ncrea$e %etween+ 14 to 24C ,ncrea$e u(to+ 14C No increa$e

11. Are !ou $ati$fied wit) t)e Current ,ncrement rate in !our com(an!X

Je$

No

12 What i,,#4iat# sa8a 6 #3isi!n #.!,,#n4ati!n &!984 5# #a8isti. in 6!9 .as#: ,ncrea$e %!+ "4C ,ncrea$e %etween+ 2" to 40C ,ncrea$e %etween+ 14 to 24C In. #as# 92t!: '(K

.4