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Rates + Charges Payment Options Payment Authorization Form Understanding your Bill Calculate your bill Market Deregulation Conditions of Service MONTHLY RATES AND CHARGES Customer Privacy Statement Self Declaration For Multi-Residential Electricity Commodity Prices effective November 1 2013 to April 30 2014 Self-Declaration For Farming Time of Use (TOU) Electricity Price - Winter* Off-peak Price (7:00 P.M. to 7:00 A.M. ) Mid-peak Price (11:00 A.M. to 05:00 P.M.) On-peak Price (7:00 A.M. to 11:00 A.M. and 5:00 P.M. to 7:00 P.M.) $/kWh $/kWh $/kWh 0.072 0.109 0.129 Accessibility Standards for Customers Customer Service Initial Feedback Form Notice to Customers on Life Support

Festival Hydro Rate Schedule, Effective May 1st, 2013

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* These time of use Rates Apply from November, 1st 2013 to April, 30st 2014 to Customers on Time of Use Pricing. Regulated Price Plan (RPP) Electricity Price*** First 1000 kWh per month Consumption beyond 1000 kWh $/kWh $/kWh 0.083 0.097

** Residential Customers, General Service < 50 kW and General Service > 50 kW with consumption of less than 250,000 kWh per year. Any customer with a retailer contract pays the commodity price according to retailer contract. In addition, customers with a retailer have a separate line item called the global adjustment appear on their bill. *** The RPP threshold for non-residential customers are as follows: First 750 kWh per month at lower tier and the remaining consumption at the higher tier.

Wholesale Electricity Price General Service customers with consumption in excess of 250,000 kWh are subject to hourly electricity pricing. Customers with an interval meter pays the hourly spot price; customers who do not have an interval meter pay the weighted wholesale price. In addition, a customer on hourly electricity pricing has a separate line item on their bill called global adjustment. For more information on electricity pricing please refer to the IESO website at www.ieso.ca.

Residential Monthly Service Charge Distribution Volumetric (Usage) Charge Low Voltage Cost Recovery Adder OEB Regulated Rate Riders Retail Transmission Rate - Network Service Rate Retail Transmission Rate - Connection Service Rate $ $/kWh $/kWh $/kWh $/kWh $/kWh 19.77 0.0167 0.0002 0.0005 0.0069 0.0049

Wholesale Market and Rural Rate Protection Charge Standard Supply Service - Administrative Charge (if applicable) Ontario Hydro Debt Retirement Charge

$/kWh $ $/kWh

0.0056 0.25 0.0070

Residential (Hensall) Monthly Service Charge Distribution Volumetric (Usage) Charge Low Voltage Cost Recovery Adder OEB Regulated Rate Riders Retail Transmission Rate - Network Service Rate Retail Transmission Rate - Connection Service Rate Wholesale Market and Rural Rate Protection Charge Standard Supply Service - Administrative Charge (if applicable) Ontario Hydro Debt Retirement Charge $ $/kWh $/kWh $/kWh $/kWh $/kWh $/kWh $ $/kWh 19.71 0.0162 0.0002 0.0003 0.0069 0.0049 0.0056 0.25 0.0070

General Service Less Than 50 kW Monthly Service Charge Distribution Volumetric (Usage) Charge Low Voltage Cost Recovery Adder OEB Regulated Rate Riders Retail Transmission Rate - Network Service Rate Retail Transmission Rate - Connection Service Rate Wholesale Market and Rural Rate Protection Charge Standard Supply Service - Administrative Charge (if applicable) Ontario Hydro Debt Retirement Charge $ $/kWh $/kWh $/kWh $/kWh $/kWh $/kWh $ $/kWh 38.90 0.0147 0.0002 (0.0001) 0.0060 0.0045 0.0056 0.25 0.0070

General Service 50 to 4,999 kW Monthly Service Charge Distribution Volumetric (Usage) Charge Low Voltage Cost Recovery Adder OEB Regulated Rate Riders Retail Transmission - Network Service Charge Retail Transmission Rate - Connection Service Charge Retail Transmission - Network Service Charge - Interval Metered Retail Transmission Rate - Connection Service Charge - Interval Metered Wholesale Market and Rural Rate Protection Charge Standard Supply Service - Administrative Charge (if applicable) Ontario Hydro Debt Retirement Charge $ $/kW $/kW $/kW $/kW $/kW $/kW $/kW $/kWh $ $/kWh 239.65 2.3045 0.0689 (0.1846) 2.5104 1.7793 2.6664 1.9506 0.0056 0.25 0.0070

Large Use > 5,000 kW Monthly Service Charge Distribution Volumetric (Usage) Charge Low Voltage Cost Recovery Adder OEB Regulated Rate Riders Retail Transmission - Network Service Charge - Interval Metered Retail Transmission Rate - Connection Service Charge - Interval Metered Wholesale Market and Rural Rate Protection Charge Standard Supply Service - Administrative Charge (if applicable) Ontario Hydro Debt Retirement Charge $ $/kW $/kW $/kW $/kW $/kW $/kWh $ $/kWh 11461.75 0.9975 0.0801 (0.2186) 2.9524 2.2307 0.0056 0.25 0.0070

Unmetered Scattered Load Monthly Service Charge (per connection) Distribution Volumetric (Usage) Charge Low Voltage Cost Recovery Adder $ $/kWh $/kWh 13.73 0.0127 0.0002

OEB Regulated Rate Riders Retail Transmission - Network Service Charge Retail Transmission Rate - Connection Service Charge Wholesale Market and Rural Rate Protection Charge Standard Supply Service - Administrative Charge (if applicable) Ontario Hydro Debt Retirement Charge

$/kWh $/kWh $/kWh $/kWh $ $/kWh

(0.0004) 0.0060 0.0045 0.0056 0.25 0.0070

Sentinel Lighting Monthly Service Charge (per connection) Distribution Volumetric (Usage) Charge Low Voltage Cost Recovery Adder OEB Regulated Rate Riders Retail Transmission - Network Service Charge Retail Transmission Rate - Connection Service Charge Wholesale Market and Rural Rate Protection Charge Standard Supply Service - Administrative Charge (if applicable) Ontario Hydro Debt Retirement Charge $ $/kWh $/kWh $/kWh $/kWh $/kWh $/kWh $ $/kWh 2.16 0.0297 0.0001 0.0006 0.0053 0.0039 0.0056 0.25 0.0070

Street Lighting Monthly Service Charge (per connection) Distribution Volumetric (Usage) Charge Low Voltage Cost Recovery Adder OEB Regulated Rate Riders Retail Transmission - Network Service Charge Retail Transmission Rate - Connection Service Charge Wholesale Market and Rural Rate Protection Charge Standard Supply Service - Administrative Charge (if applicable) Ontario Hydro Debt Retirement Charge $ $/kW $/kW $/kW $/kW $/kW $/kWh $ $/kWh 1.16 4.9532 0.0494 (0.0453) 1.8933 1.3756 0.0056 0.25 0.0070

microFIT Generator Monthly Service Charge (per connection) $ 5.40

Specific Service Charges Customer Administration Arrears certificate Income tax letter Credit reference/credit check (plus credit agency costs) Returned Cheque (plus bank charges) Account set up charge/change of occupancy charge (plus credit agency costs if applicable) Meter dispute charge plus Measurement Canada fees (if meter found correct) $ $ $ $ $ $ 15.00 15.00 15.00 15.00 30.00 30.00

Non-Payment of Account Late Payment - per month (HST exempt) Late Payment - per annum (HST exempt) Collection of account charge - no disconnection Disconnect/Reconnect Charge - At Meter During Regular Hours Disconnect/Reconnect Charge - At Meter After Hours Disconnect/Reconnect at pole - during regular hours Disconnect/Reconnect at pole - after regular hours Install/Remove load control device - during regular hours Install/Remove load control device - after regular hours Service call - customer owned equipment Service call - after regular hours % % $ $ $ $ $ $ $ $ $ 1.50 19.56 30.00 65.00 185.00 185.00 415.00 65.00 185.00 30.00 165.00

Temporary service install & remove - overhead - no transformer Temporary service install & remove - underground - no transformer Temporary service install & remove - overhead - with transformer Specific Charge for Access to the Power Poles - per pole/year

$ $ $ $

500.00 300.00 1000.00 22.35

Allowances Transformer Allowance for Ownership - per kW of billing demand/month Primary Metering Allowance for transformer losses - applied to measured demand and energy $/kW % (0.60) (1.00)

Retail Service Charges (if applicable) Retail Service Charges refer to services provided by a distributor to retailers or customers related to the supply of competitive electricity One-time charge, per retailer, to establish the service agreement between the distributor and the retailer Monthly Fixed Charge, pre retailer Monthly Variable Charge, per customer, per retailer Distributor-consolidated billing charge, per customer, per retailer Retailer-consolidated billing credit, per customer, per retailer Service Transaction Requests (STR) Request fee, per request, applied to the requesting party Processing fee, per request, applied to the requesting party $ $ 0.25 0.50 $ $ $/cust. $/cust. $/cust.

100.00 20.00 0.50 0.30 -0.30

Request for customer information as outlined in Section 10.6.3 and Chapter 11 of the Retail Settlement Code directly to retailers and customers, if not delivered electronically through $ the Electronic Business Transaction (EBT) system, applied to the requesting party Up to twice a year More than twice a year, per request (plus incremental delivery costs) $

no charge 2.00

LOSS FACTORS Total Loss Factor - Secondary Metered Customer <5,000 kW Total Loss Factor - Secondary Metered Customer >5,000 kW Total Loss Factor - Primary Metered Customer <5,000 kW Total Loss Factor - Primary Metered Customer >5,000kW 1.0307 1.0176 1.0204 1.0075

Generation Mixtures Below is the Supply Mix as a percentage of Forcast Energy Production (TWh) for Festival Hydro's supplied electricity:

Supply Conservation Nuclear Hydro Wind Gas Bioenergy Solar PV Coal Planned Flexibility

2013 5% 56% 22% 3% 10% 1% 1% 2%

2032 16% 39% 22% 9% 10% 1% 2% 0% <1%

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