Dear Guest, Thank you for choosing to stay at Park Plaza - New DelhiShahdara CBD.

We are delighted to have you as our guest and wish you a very pleasant stay. lt is our continuous endeavour to make your stay most comfortable and enjoyable. This directory outlines the hote|’s modern and comprehensive services and facilities including multi cuisine selection, bar, in-room dining menu, laundry services, banquet options and travel desk services amongst others. For further assistance please call Front Desk on Extension No-9. Please do share with us your valued comments on hotel services by completing the Guest Comment Card during check-out. You will thus provide us valuable assistance in our efforts to constantly improve and upgrade existing levels of services and facilities. Thank you for your support and continued patronage.

Have a pleasant stay. General Manager

ABOUT SHAHDARA
Park Plaza is located in East Delhi’s upcoming Central Business District of Shahdara. Shahdara derives its meaning From Urdu “Door of kings". The hotel is only 12 kilometers from New Delhi’s Central Business District, Connaught Place. The hotel is in close proximity to the Sahibabad Industrial Area, Noida and South Delhi. New Delhi is the capital city of India housing prominent places like the Parliament, Rashtrapati Bhawan (President’s House) and the supreme court of India. The city was Founded in 1911 and the name ‘New De|hi’ was christened in 1927. New Delhi is one of` the world’s top global cities and is the second most popular city in India. The city is known For its wide, treelined boulevards and is home to numerous museums and land marks.

Rajdhani. By Air The nearest domestic and international airport is Indira Gandhi International Airport in New Delhi which is around 30 kilometers away. mail / express.CONNECTIONS By Rail The New Delhi Railway Station is only 12 kilometers away. Shatabdi. closest metro station "Karkarduma" is only 0. Chennai. shuttle/ passenger trains with regular scheduled service make commuting comfortable. Bengaluru. It is an important railhead connecting almost all major cities of the country.8 kilometers away. . Delhi Metro with state of the art air·conditioned coaches makes commuting easy For the residents of Delhi. Regular international and domestic scheduled / chartered flights connect this city to other major metros namely Mumbai. jan·Shatabdi. Kolkata & other countries as well.

Amritsar-450 kilometers.200 kilometers. . Important distance are: Agra.320 kilometers. Shimla . Lucknow 450 kilometers. Chandigarh .360 kilometers. jaipur-250 kilometers. Ludhiana .By Road Park Plaza is in very close proximity to South Delhi .250 kilometers. The hotel is located very close to national highway . Anand Vihar inter state bus terminal is only 5 kilometers from the hotel.24 thus enjoying connectivity to many major cities of India.20 kilometer. Mussoorie — 300 kilometers.

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Please find out cow to shut off the room cooling. familarise yourself with the directions of the hotel from your room. dial 9 for operator If it is a minor fire. All our staff has been instructed in fire procedures and frequent patrols are made to all parts of the premises. . Lock the door and take the key 'with you. please leave the area after sounding an alarm. • Do not throw smoldering material in the wastebasket. Please leave the floor using the nearest Exit. • Disconnect all electrical appliances after use. Switch off the cooling in your room. . . If it is a major fire. remove any combustible items that are close to the fire. If you discover or suspect a fire.FIRE SAFETY When you arrive at the hotel Locate the fire EXIT. Refer to the Fire Exit Plan behind the room’s main door. To avoid fire please • Do not smoke in bed.

Use wet towels. If Exit seems unsafe. . Help is on the way. Place the mattress up against the door. Switch off the cooling in your room to prevent smoke being forced in the room. sheets and other materials to stuff all door cracks in order to prevent smoke from entering your room. lf you are forced to stay in your room Call the Operator (Dial-9) and give your location. return to the room and shut the door quick and call operator on ext 9. avoid the elevator and head for the Fire Exit. Stay calm and kindly follow the instructions.Do not use the elevator If there is smoke in the corridor.

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please contact Front Desk.SERVICES & FACILITIES Please Dial Air Conditioning 9 The hotel is centrally air . Airport 9 Indira Gandhi International Airport is 30 kms from the Hotel. luncheons or dinner parties.conditioned and each room has an independent temperature control device. . Banquets 9 Our Food & beverage manager will be pleased to assist you in event planning and arrangements for reception. For Airline lnformation/ Reservation. . Bengaluru. Kolkata and Chennai. Regular flights connect to major metros including Mumbai. Please call front office in case of an inconvenience. business meetings.

Fitness Centre 140 Located at 1st guest Floor. Cashier 9 For your room account details. please contact Front Desk. Spa/Salon 140 . Please call the given extension. Please call the given extension. Swimming Pool 140 Located at 1st guest Floor.Breakfast 55 Buffet Breakfast is included in your room tariff and is available at Promenade Coffee Shop — The Multi-cuisine Coffee Shop at lobby level. Business Centre 9 Located at restaurant Floor. For Details please contact Front Desk. A-|a-carte selection is on chargeable basis. Alternatively you may call In—room Dining.

Check-out Time 9 The check-out time is 12 noon. . Doctor 9 For any medical services / assistance.Internet 9 All our rooms are wi-fi enabled. Concierge Please contact Front Desk. please call front office. If you wish to extend your stay please contact Front Desk For availability. please contact Front Desk. For password to your internet. Do Not Disturb 9 9 Please switch on "DO NOT DISTURB" sign next to your door if you do not wish to be disturbed.

Foreign Currency Cards All major currencies are accepted at front desk. Please contact 9 33 Key Card 9 Kindly deposit your room key card at the Front Desk at the time of check-out. Iron Housekeeping. 33 Iron and Ironing Board is available on request. .Drinking Water Packaged drinking water is supplied in all rooms. 33 Please contact House-keeping For replacement on chargeable basis. Extra Mattress Please contact housekeeping. lf misplaced / lost. the same will be charged.

Laundry Service For Laundry and Dry Cleaning Service. 33 . Left Luggage Please contact Front Desk. Please ask at Front office for DVD's. Lost & Found Please contact Housekeeping. LCD Television — 9 There is a color LCD tel_evision in all guest rooms with satellite news and entertainment channels available round the clock. DVD / DVD Player 33 9 9 All our rooms are equipped with DVD Players. Operator 9 For assistance on telephone lines. please contact Housekeeping. _ For any queries please contact Front Desk. please contact the Operator.

9 For reservations at any Sarovar Hotels across India. please contact Front Desk. please dial the room number or alternatively you may take the assistance of Telephone Operator. 9 44 Travel Desk Please contact Front Desk. In Room Dining / Room Service ln Room dining is available round the clock. Reservations .Pets Pets are not permitted in the hotel. 9 . Room to Room Dial To call another guest room in the hotel. Please refer to the Room Service Menu section in this directory.

Telephones Direct dialing is available from all guest rooms. Wake Up Call 9 Facility is available in your room phone and for further assistance please contact front office. Please press ’0' to dial an external number. . Local calls are charged INR 10 per 3 minutes Hotel surcharge on STD/ ISD calls is extra.

the wood fired oven pizzas and a variety of roasts are the signatures. Promenade 55 All Day Dining coffee shop situated at ground Floor. Turkey.RESTAURANTS & BAR Please Dial Chingari 160 This Indian restaurant features some of the finest signature and exotic Indian dishes. The grills. dals to die for and varied main courses of vegetarian and non-vegetarian selection. Shish 161 The open air Mediterranean Grill on the Terrace offers an exotic melange of romantic ambience and Mediterranean cuisine from countries surrounding the Black Sea (Lebanon. serving multi—cuisine specialties from Indian. Italy). Oriental and Continental . including succulent kebabs.

state of the art banqueting space and facilities keeping in mind the latest global trends.cuisine with huge assortment of hot and Acold beverages to complement the delicacies. ft. 140 . Rouge Bar A Lounge Bar located at 1st 150 Floor. Pool · Side Bar Banquets Park Plaza Shahdara offers 6000 sq. well stocked with International & Domestic beverages and a range of I innovative cocktails & mocktails. The services and facilities are designed to exceed guest expectations and make each event a great success. is a perfect place to unwind after a hectic day.

hash brown and sausages .BREAKFAST (Served from 7:00 am to 10:30 am) Continental Breakfast Choice of juices — orange. mango or apple Oven fresh breakfast rolls Tea or Coffee American Breakfast 350 250 Freshly squeezed fruit juice or platter of fresh seasonal fruits Choice of cereals with your preference of hot or cold milk Two eggs cooked to your liking with hash brown & grilled tomato Choice of cured chicken sausages Baker's basket with select preserves 7 jams·(any three) Freshly brewed tea or coffee  Choice of Eggs 175 Eggs of your choice fried/boiled/poached/scrambled or akuri served with grilled tomatoes. pineapple.

Danish pastry  doughnuts. muffins or toast @ Cereals 225 150 Oat meal/porridge/corn flakes/wheat flakes/chocos  served with hot or cold milk @ Dosa-Plain or Masala 150 Fermented rice and lentil mixture made into a crisp crepe served with hot sambar and chutney  Parantha—A|oo. Oven Special Breakfast Rolls Choice of any three croissant. Paneer or Plain 150 Served with Indian pickle and plain curd . Gobi.

APPETIZERS AND SALADS  Mezze Platter Fit For Two  Roast Chicken and Corn Salad 375 375  Plum Tomato and Bocconcini Salad with aged Balsamic 325 SOUPS Soup of the day (Please check for today's special soup)  Vegetarian  Non .Vegetarian  Roasted Tomatoes & Fennel (Fennel flavoured thick soup served with garlic toasts)  Chicken Quenelles and Almond Soup 185 160 185 160 SANDWlCHES AND MORE  Fish 'n' Chips tartar sauce  Special Corn and Cheese in Brown Bread  Chicken & Cheese with Relish and Chips 275 325 475 (Golden crumb fried fillet of sole served with french fries and .

CLUB HOUSE SANDWICH  Vegetarian  Non .Vegetarian 325 375 WESTERN SELECTIONS  Grilled River Sole with Grenebloise (Served with day's vegetables and garlic mashed)  Chicken Parmigiana with Spaghetti and Salad 425 475 (Pesto marinated chicken breast topped with Parmesan) Fettuccini with Chicken Sausage and Spicy Tomato Sauce 425 Spaghetti with Fresh Veggies and Tomato Cream Sauce 375   .

char grilled morsels of chicken simmered in fenugreek flavoured rich tomato gravy)  Rogani Gosht (Tender pieces oflamb in a mildly spiced curry) `  Plaza Special Combo — Non Veg. tomatoes and onions)  Murgh Makhani (Traditional punjabi delicacy.PaneerTikka Shaslik (Cubes of cottage cheese marinated with Indian spices & herbs cooked in tandoor with capsicums. accompanied with garden fresh salad. plain rice. (Kebab served with non veg curry and dal ofthe day.INDIAN AND ASIAN SELECTIONS  Lehsooni Murg Tikka (Grilled flavoured char grilled chicken tikka)  Tandoori . pickle and raita)  Palak Paneer Kofta 425 550 470 475 400 450 . poppadum. naan.

plain rice. naan. pickle and raita)  Dal Makhani (Black lentil delicacy blended with fresh tomato puree 425 500 275 and garlic.M to 11.30 P.M & 7. simmered overnight on clay oven.onions.30 P.30 P.45 P.M ’  Tadke Wali Dal tomatoes. accompanied with garden fresh salad. green chillies and coriander) Biryani of the Day .M. Malai Paneer Khas (Chunks ofcreamy paneer simmered in makhni gravy)  Plaza Special Combo · Vegetarian (Kebabs served with paneer and dal ofthe day. to 2.(served with yoghurt and gravy)  Non Vegetarian  Vegetarian 450 375 200 (Husked urad and toor lentils tempered in butter with . blended with cream and served with home-churned butter) Tandoori Dishes are served from 12. poppadum.

Pudina Parantha)  Steamed Rice  Vegetab|e/ Chicken Fried Rice  Boondi / Mix Raita 165 275/325 100 60 75 75 200 . Naan.(Ask for selection)  Diced Chicken with Dry Chili and Cashew  Chinese Greens with Almonds in Light Soya 375 325 SIDE ORDER  Tandoori Roti / Naan/ Missi Roti  Butter Naan / Garlic Naan / Laccha/ Pudina Parantha  Stuffed Kulcha · (Paneer/ Al00/ Pyazz/ Mix)  Combination ofAssorted Indian Breads (Tandoori Roti. Butter Naan.

DESSERTS  Macadamia Brownie with Vanilla Cream and Chocolate Fudge  Zauq e Shahi (Baby Gulabjamun with Rabri and Saffron) Fruit Salad with Orangejuice and Cointreau 225 225 225 Tandoori Dishes are served from 12.30 P. . to 2.45 P.M lf you are allergic to any food.30 P. please do inform the order taker.M & 7.M ze 11.30 P.M.

BEVERAGES APERITIFS AND LIQUEURS Campari Kahlua Baileys Malibu Cacaha Peach Schhnaps Martini Bianco/Martini Rosso/Martini Dry Amaretto Triple Sec Blue Curacao Sambuca 330 330 330 330 330 330 330 330 330 330 330 .

MALTS Glenfiddich 21 YO Glenfididich 15 YO Glenfiddich 12 YO Balvenie 21 YO Balvenie 15 YO Balvenie 12 YO Aberfeldy 21 YO Aberfeldy 12 YO Taliskar 18 YO Taliskar 10 YO Glenlivet 18YO Glenlivec 12 YO Glenllvet 10 YO Lagavulin Glenmorangie 10 YO Laphroaig 10 YO Glenkinchie Oban Cardhu 3000 900 800 2000 1300 900 1900 800 1800 800 1000 800 800 1000 800 800 800 800 800 .

Coal lla 12 YO Macallan Knockando Ardbeg Glenrothes 1985 Cragganmore Glen Elgin W Dalwhinnie Clynelish Ardmore Glenfarclas Dalmore jura 10 YO BLENDED SCOTCH johnnie Walker Blue Label Royal Salute Chivas Regal 18 YO Ballentines Finest 17 YO johnnle Walker Gold Label Johnnie Walker Green Label johnnie Walker Black Label Chivas Regal 12 YO johnnie Walker Red Label 800 800 800 800 800 800 800 800 800 800 800 800 800 2500 2000 1000 1000 800 650 550 550 350 .

WHISKEYS jack Daniels john jameson jim Beam WHISKY AND INDIAN WHISKY Canadian Club Vat 69 Ballancines Black Dog Teacher's Royal Challenge Blender's Pride GIN Bombay Sapphire Gordon's Beefeacer Blue Riband 350 350 350 200 300 300 300 300 250 200 200 550 300 300 .

VODKA Grey Goose Ciroc Belvedere Absolut Smirnoff TEQUILA Corralejo Reposado La Chica La Chica ORO 550 300 300 500 450 350 300 200 RUM Captain Morgan Bacarai Carta Blanca Old Monk COGNAC Remy Martin XO Remy Martin VSOP 1800 800 300 200 200 .

mint and lemonade 350 350 .Hennessey VSOP Hennessey VS BEER Amstel Light Corqna Peroni Stella Draught Heineken Kingfisher Budweiser Fosters Tuborg Stella Pitcher 1 litre All bottle beers are 330 ml 550 330 400 400 400 350 250 180 180 180 180 1000 COCKTAILS Cosmopolitan vodka. Fresh lemon. triple sec and cranberryjuice Classic Mojito rum.

Long Island lced Tea rum. triple sec. lemon and sugar . tamarind and Fresh ginger Classic Martini gin and dry vermouth All the above cocktails are available in pitchers @ Rs. triple sec and rose water Classic Margarita tequila and triple sec Tamarind and Ginger Martini vodka.Whisky Sour whisky. vodka. gin. apple pucker and aam panna Bloody Mary 350 350 350 350 vodka. triple sec. 100 350 350 350 350 . tomato juice. tabasco and worcestershire sauce Daiquiri rum. angostura bitter. triple sec and cola Apple Panna Margarita tequila.

jim beam and amaretto 250 250 250 250 250 250 . baileys and kahlua Mexican Blues tequila and blue curacao Alaskan Pipeline canadian club and amaretto Three Wise Men jack daniels.SHOTS Slippery Nipple sambuca. baileys and grenadine Screaming Orgasm vodka. jim beam and johnnie walker red Tennessey Slammer gin.

grenadine. mint and lemonade Blue Angel blue curacao and lemonade Strawberry Surprise 180 180 180 strawberry <:r·¤sh.A NON·ALCHOLIC COCKTAILS Lychee Paradise 180 lychec crush. fresh lemon and lemonade Minty Adam 180 180 apple juice. pineapple juice and lemonade Ginger Emerald N fresh ginger. apple juice and soda Virgin Mojito mint. lemon. orange juice. Perrier Evian 300 300 . demerara sugar and ginger ale Standard measure is 30ml. mint.

Vanilla/ Strawberry/ Chocolate Cold Coffee Freshly Squeezed juices (Seasonal) Diet.Red Bull Milk Shakes . Fanta. Sprite 330 ml Soda Tea coffee Espresso Cappuccino Enriching Drinks Horlicks / Bournvita/ Hot Chocolate 300 180 180 180 180 150 150 110 110 110 110 90 125 150 150 150 150 . Coke Can Tonic Water a Ginger Ale Home—made Iced Tea Mineral Water Fresh Lime Soda Coke.

mint. ginger and sugar 250 250 250 250 250 250 TRAINING REPORT . mint. orange. honey and cranberry Kiwi Fizz kiwi. apple. ginger. grape. cinnamon and lemon Papaya Fantasy papaya. grenadine and fizz Orange Fiesta orange.FRESH FRUIT COOLERS Apple Cooler Fresh apple. mint. maple syrup and lemon Cucumber Crush cucumber. honey and lemon Watermelon Delight watermelon.

bareilly for their guidance and support at this crucial crux of my career. Dheeraj Jain and to our training coordinator and the teachers of MJPRU. The staff was extremely helpful and very encouraging. I hope my sincere efforts will be appreciated. I would also like to attend my gratitude towards the Chairperson Mr. Siddharth Chowdhary of Park Plaza Hotel and the management of the hotel for giving me chance to do my training in their hotel. Last but not the least. Their guidance.SUBMITTED BY: SAURABH JAISWAL (BHM&CT) M J P ROHILKHAND UNIVERSITY BAREILLY ACKNOWLEDGEMENT I am extremely grateful and owe my thanks to Manager Mr. Saurabh Jaiswal PREFACE . co-operation and interest in my training was extremely beneficial to me and made my training an educate and illuminating experience.

As a part of curriculum of Bachelor of hotel management {BHM& CT}. I have compiled this report under the guidelines laid down by M J P ROHILKHAND UNIVERSITY. the students are required to undergo training for a period of 6 months in the Hospitality Industry for Industrial Exposure. . This training is meant to give the students a brief glimpse of the industry and help them in gaining a new perspective of the industry that they have decided to join. Bareilly. I SAURABH JAISWAL undertook my training at Park Plaza Hotel. The training helps the students to be more appreciative of the finer points of their education and give them basis to ask in-depth questions from their teachers after their experience.