Technical Overview

Technical Overview V5.0
OPTIMA- Network Performance Management and Monitoring Tool

Author: Date: Ref: Sec. Class:

Dominic Kirsten 29 September 2004 I-SM-EM-OP-03 Commercial- in Confidence

AIRCOM International Integrated OSS, Planning & Optimisation Solutions

AIRCOM International

Commercial- in Confidence

Contents
1 2 3 4 INTRODUCTION ................................................................................................................ 2 PRODUCT POSITIONING ................................................................................................. 3 BENEFITS of OPTIMA ....................................................................................................... 5 TECHNICAL SOLUTION.................................................................................................... 6 4.1 System Architecture ..................................................................................................... 6 4.1.1 Physical Architecture ........................................................................................... 6 4.1.2 Data Logical Architecture..................................................................................... 9 4.1.3 Architecture Key Features ................................................................................. 10 4.2 Vendor Interfaces ....................................................................................................... 11 4.3 User Functions............................................................................................................ 11 4.3.1 OPTIMA Inspector ............................................................................................. 12 4.3.2 Reporter ............................................................................................................. 14 4.3.3 OPTIMA Work Area ........................................................................................... 15 4.3.4 Database Explorer and Query Builder ............................................................... 15 4.3.5 Administration .................................................................................................... 18 4.3.6 Summary and Busy Hour Calculations .............................................................. 18 4.3.7 KPI/KPI Mapping................................................................................................ 19 4.3.8 Archiving ............................................................................................................ 19 4.3.9 Profiling .............................................................................................................. 19 4.3.10 Performance Alarm Management...................................................................... 20 5 Technical Specifications................................................................................................... 24 5.1 Operating Environment............................................................................................... 24 5.1.1 Server and Data Loading Platforms................................................................... 24 5.1.2 Client .................................................................................................................. 24 5.1.3 Supported Data.................................................................................................. 24 5.1.4 Data Storage...................................................................................................... 25 5.1.5 Report Output Formats ...................................................................................... 25 5.1.6 Report Output Types.......................................................................................... 25 5.1.7 Report Scheduling ............................................................................................. 26 5.1.8 Graph Types ...................................................................................................... 26 5.1.9 Graph Output Formats ....................................................................................... 26

Author: Date:

Dominic Kirsten 29 September 2004

Technical Overview V5.0 I-SM-EM-OP-03

Page 1

5G and 3G networks and the solutions open and configurable architecture means that it is readily configured for new technologies. developed for mobile operators who require a fully integrated application with the ability to provide network performance data for multi vendor and multi technology networks. VAS.g. OPTIMA is perfectly suited to mobile operators progressing to the next generation of mobile technologies. CDR. powerful functionality and ease of use make it the ultimate tool for any operator looking to improve or enhance the performance of its network. OPTIMA currently supports 2G. The success of an operator’s organisation depends on Quality of Service targets being met. 2. BSS. IN. RAN. NSS.. • Generation and management of performance related alarms OPTIMA’s unprecedented flexibility. Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5. PS-CORE. The solution supports the analysis and reporting requirements for all functions within the organisation including: • Day-to-day operational monitoring and problem identification • Network System Optimisation (network planning and development) • Network benchmarking and SLA management • Network Performance Management Reporting – KPI and key data • Performance data management and network correlation across different network technologies and elements e. It is a truly cost effective.AIRCOM International Commercial. valuable enhancement to an operator’s information system.0 I-SM-EM-OP-03 Page 2 .in Confidence 1 INTRODUCTION OPTIMA is an advanced network performance management and monitoring tool. OPTIMA provides the tool to ensure that this is done.

knowing the past three months dropped call statistics for a cluster of cell sites in a particular city can help you benchmark engineering modifications. reducing churn. By easily accessing and analysing invaluable performance data. You can use daily and weekly dropped call completion after operational changes (for example change of frequency plan) to the same cell sites to understand the improvements. The green coloured portion shows where OPTIMA sits with typical outputs servicing wider business functions indicated via the yellow arrows and orange boxes.in Confidence 2 PRODUCT POSITIONING OPTIMA’s product position is represented on the Tele Management Forum (http://www. within the city. OPTIMA is network performance management & monitoring software that logs and stores network performance information. Telecoms Operations Map (TOM) model in the diagram below. thereby attracting new customers. enabling any employee. to gain a complete understanding of the current and past performance of your network. You can only effectively manage and introduce change into the operational network if you have a complete understanding of the current and past performance of your system. it is vital that you provide superior levels of service and quality to end subscribers.org). Fig 1: OPTIMA Positioning In an increasingly competitive telecommunications market. and simultaneously minimising costs. or other.0 I-SM-EM-OP-03 Page 3 . you can: Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5. with permissions. For example.AIRCOM International Commercial.tmforum.

• Daily reporting of any cluster of cell sites or network elements covering particular cities.in Confidence • Identify poor network performance before this becomes customer affecting • Identify and respond quickly to change • Pinpoint accurately extra capacity requirements • Deploy network enhancements in a timely and cost effective manner • Predict future trends in the network or at any part of the network Some typical uses of OPTIMA for network operation and performance management are: • Daily reporting of network performance across all network elements including the radio and switching networks. VAS and service platforms. but also regional staff can access all data appropriate to them and can monitor network elements within a region and fine tune localised performance. IN.AIRCOM International Commercial.0 I-SM-EM-OP-03 Page 4 . Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5. roads or other geographical regions • Drill down to determine root cause analysis for network degradation or performance problems • Identification of performance anomalies across network regions • Overall monitoring of performance and generation of alarms when thresholds are exceeded • Identification and strategic reporting of traffic hotspots and network locations generating high traffic and revenues Not only can you access information across the whole network. transmission.

including geographical mapping Ability to query and retrieve PM statistics by selecting network elements on a geographical map Ability to combine configuration parameter values with performance data Out of the box functionality with interfaces and report and module libraries available for 2G. Ability to define and generate Performance Alarms. 2. Alarm events can either be forwarded to Fault management systems or engineers alerted via e-mail or SMS using the Optima alarm handling module Full user security with the ability to manage which reports and modules users or groups of users have the ability to access Intuitive data explorer with the ability to define database queries via a user friendly drag and drop interface • • Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5. VAS. Complete flexibility to mix counter and KPI information with coverage and planning data. Ability to interface to a wide range of equipment types of different vendors and technologies eg. NSS.0 I-SM-EM-OP-03 Page 5 . BSS. CDR etc Highly configurable vendor interface architecture configuration to specific customer requirements. RAN.5G and 3G networks. PS-CORE.AIRCOM International Commercial.in Confidence 3 BENEFITS of OPTIMA Key Technical Features of OPTIMA include: • A powerful ORACLE data ‘warehouse’ which is able to maintain and retrieve network system performance counter data and trends for the largest networks over many years Robust and scaleable IT platform architecture with a choice of PC or UNIX servers to suit IT policy and existing IT investments Windows PC based client application requires minimal specialist user training True client/server architecture with the ability to support “thick” client and “thin” (web based) multi concurrent user access Full Integration with AIRCOM’s market leading PC-based ENTERPRISE tools suite allowing performance data to be seamlessly integrated with design and configuration information. allows rapid • • • • • • • • • • • • • In-built KPI mapping across vendors allows quality on different vendor networks to be compared easily Complete flexibility for the user to create new KPIs. IN. report templates and modules via very flexible report and module designers.

Data is generally exported in a file format from the network Element Managers or OMCs and stored on a local server. There are a number of physical elements in the OPTIMA solution as described in the following sections.1 System Architecture 4. This mechanism may also be used to enrich the PM data loaded – for example a link to a planning or configuration database (as illustrated by ENTERPRISE in Figure 2) may be used to retrieve network topology or planning information. There may also be links configured from the OPTIMA datastore to other databases. In this case.in Confidence 4 TECHNICAL SOLUTION 4. which regularly accesses the network database to retrieve data. a special OPTIMA database parser is deployed. This allows end users to access and combine data from multiple sources in reports.0 I-SM-EM-OP-03 Page 6 .1 Physical Architecture Fig 2:Physical Architecture of an OPTIMA implementation An overview of the typical physical architecture of an OPTIMA installation is shown in Figure 2.1.AIRCOM International Commercial. Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5. For some vendor systems. In this case there is no requirement to transfer files. PM data may be available in a network or OMC database. When a new file is detected then this is transferred to an OPTIMA Mediation workstation where it is parsed and loaded into a central OPTIMA Oracle datastore and immediately available for enduser clients.

In the case of a hardware problem with one machine then the other can continue to load (perhaps with reduced performance) whilst the failed device is repaired. Any type of workstation that supports Oracle 9i or above can be used. this is generally not recommended and within the typical OPTIMA architecture. This provides a very cost effective scalable solution. This architecture has a number of important advantages: • Performance: separating the parsing and loading processing from the server ensures that these activities do not significantly impact the end user performance. Parsing/Loading Mediation Devices Although it is technically possible to have the database loaders and parsers running on the central server. plus an overhead for Oracle and the OS. data storage requirements and expected use of the system.in Confidence Central database server This is the critical component for the operation of OPTIMA as it has a direct impact on data load. a clustered server solution can be deployed.0 I-SM-EM-OP-03 Page 7 . Disk storage requirements will depend on the following factors: • • • • • Number and type of performance counters to be stored Granularity of counter measurement Size of network Archiving requirements Summary tables and Indexes AIRCOM provides tools that calculate database growth based on the actual database schema to provide specific and exact predictions for a specific customer on the disk space requirements. Also additional mediation devices can be provided as standby purposes. The server would be dimensioned as part of the solution development depending on the number of network elements. Scalability: if required low cost workstations can be used for the mediation devices. • • Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5. Generally RAID disk arrays or external SAN solutions are deployed to provide resilience in the case of hard disk failure. For example the addition of new interfaces can be added without significant server upgrade requirements. Reliability: this architecture ensures that any problems that may occur when parsing or loading files do not impact the end user. these processes are run on separate loading/parsing machines (or mediation devices).AIRCOM International Commercial. AIRCOM provides a number of recommended hardware solutions with both Windows and Unix (HP and Sun) options supported depending on operator preference and the size of system required. Memory requirements for the server are calculated based on the number of users and data loading processes that need to be supported. For large installations or where system availability is particularly critical. storage and retrieval performance of the system. For example it is possible to split a particular interface across two mediation devices. Solutions are always proposed that provide cost effective upgrade options to accommodate future expansion of the system.

OPTIMA Clients Three client options are available for OPTIMA: Integrated with ENTERPRISE: In this case the OPTIMA application appears as a toolbar within the ENTERPRISE tool suite. This option allows performance analysis to be integrated with planning functions. This is suitable for users who require full access to all OPTIMA functionality. All reports within OPTIMA can be scheduled to run at future or regular interval intervals via a customisable report scheduler. This also allows the ability to display performance statistics geographically over a map.0 I-SM-EM-OP-03 Page 8 . • The required specification and number of mediation devices will be determined during customer specific solution design. Reports can be exported to HTML and automatically published via Web Wizard. Web Wizard. This is useful for more casual users who only need access to specific data or reports • Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5. however for regular reporting would tend to be hosted on a dedicated machine or the Web Server. the OPTIMA client can be run independently from the ENTERPRISE tool suite. The recommended solution is to use CitrixTM that provides the full OPTIMA client functionality to end users within a standard Web browser. performance data can be “replayed” on the geographical map overlaying coverage information.AIRCOM International Commercial. that allows access to key data and reports on-line over the company intranet. This also allows the ability to display performance statistics geographically over a map. OPTIMA Standalone: In this area. Two options are available: • Access to the full client application can be supported using CitrixTM. This may be run on any client. Rack mounted units are recommended where space is a premium. For example this may be the preferred access method for Operational Engineers who do not need the full planning integration. OPTIMA online: This allows access to the application via a browser over the company intranet (or internet if enabled). AIRCOM’s Web Wizard application can be deployed to provide access to key data and reports. Web Server (Optional) The web server provides the ability to support on-line access to OPTIMA. AIRCOM also provides a full web based solution. For example.in Confidence • • Flexibility: for example a temporary mediation device can be deployed to load backlogged data Maintenance: it is possible to perform maintenance and upgrade of the loading processes and interface components without impacting the central server and hence end users Both Windows and UNIX (HP and SUN) workstations can be used for mediation devices.

The network logs PM data and regularly outputs data in file into a defined directory on the OMC or Element Manager device.1.0 I-SM-EM-OP-03 Page 9 . For most network equipment the file creation interval is user configurable and would typically be 15 minutes or an hour. Each file may typically contain data for a number of different network elements and different types of measurement classes.AIRCOM International Commercial. When a new file is detected it will be automatically transferred to the 2. Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5.2 Data Logical Architecture CONFIGURATION AND ADMINISTRATION VENDOR TEMPLATES VALIDATION AND RULES ENGINE INTERFACE SPECIFIC PARSER ARCHIVING AND DATABASE MAINTENANCE DATA TRANSFER (FTP) LOADERS NETWORK OPTIMA DATABASE (Oracle) DATA SUMMARY INSTALLATION AND UPGRADE MANAGER VENDOR/EQUIPMENT INTERFACES ADMINISTRATION UTILITIES SYSTEM MONITOR AND ADMINISTRATOR ALERTS APPLICATION ALARMS TO SYSTEM MONITOR OR FM SYSTEM PM DATA MANAGEMENT INTERAFACES Fig 3: Logical Architecture of an OPTIMA implementation The diagram above shows the logical architecture of an OPTIMA installation in a multi-vendor network. The typical process for loading data is illustrated in the figure below and is as follows: 1. The vendor equipment or OMC is configured to output performance data at regular reporting intervals and the parsers will automatically process this data when it is made available.in Confidence 4. An OPTIMA FTP component will regularly pole the OMC directory.

The loader component may also combine or apply formulas to individual counters if required during the loading process.3 Architecture Key Features The OPTIMA architecture and system components are designed to support the exacting system requirements for a PM data collection. Where the input file contains a number of different measurement classes. 5. it is moved to an Error directory and the Error details logged. If the csv file is successfully loaded then it is deleted or archived. An OPTIMA Parser component monitors the parser input directory and parses any files that are detected.1. The parser converts the PM data in the input file into a common OPTIMA file format. Specific parsers are developed to match the file format for a particular interface. • • • • • Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5. there are programs that regularly summarise and delete old data. If there is a problem in the file (for example it is corrupted) then it is moved to an Error directory and the Error details logged. a csv file may be produced for each class. Otherwise. 3. A process monitor is deployed that monitors all components via heartbeat function and automatically restarts any failed process. All OPTIMA data collection programs are scheduled and monitored by an OPTIMA scheduler program. In order to effectively manage the volume of data in the OPTIMA database. If the input file is successfully parsed then it is (optionally) moved to an archive directory or deleted.0 I-SM-EM-OP-03 Page 10 . The system is able to store very large volumes of data without degradation of loading or end-user performance. These are provided in an administrator configurable summary subsystem.AIRCOM International Commercial. This not only allows programs to be scheduled at regular intervals or overnight but also monitors all services and restarts these if necessary in the case of a failure. An OPTIMA Loader component monitors the parser output directory. Data is loaded as soon as it is available in the network. 365 days a year. The system is designed for very high reliablility and is able to operate in an unsupervised mode. The system is scalable to cost effectively accommodate increases in network size and the introduction of new interfaces. When a new csv file is detected this is loaded into the appropriate database table. storage and analysis system: • The system is designed to load data continuously – 24 hours a day. Data is made available to all users as soon as it is in the database. The original file on the OMC may (optionally) be deleted. 4. 6. comma separated variable (csv). calculate busy hours and perform other database housekeeping activities.in Confidence parser input directory on a mediation device. 4.

Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5.3 User Functions The following figure illustrates the main components of the OPTIMA system. Fig 4 – The Siemens specific OPTIMA Parser 4. ensuring that the maximum resources are available for enduser queries and access. the data may either be made available from the vendor in data files or in an OMC database.in Confidence The data loading architecture minimises overheads on the database server. reports and modules which allows out of the box analysis and reporting functionality. 4.0 I-SM-EM-OP-03 Page 11 . Data from both of these layers is made available to the user within the Client and Administrator functions. From this Summary Information and KPIs are derived within the Abstraction layer. AIRCOM can provide a vendor specific parser for either arrangement. multi-technology networks and AIRCOM can provide interfaces for each vendor in an operator’s network.AIRCOM International • Commercial. Each interface is provided with a comprehensive library of KPIs. Raw PM counters and configuration data is loaded from the network and stored within the data layer. Depending on the operator set-up.2 Vendor Interfaces OPTIMA supports multi-vendor.

filter and chart large volumes of data Use filters to select data for specific network elements. e. to display specific information. With OPTIMA Inspector you can: • • • • Manage modules and module combinations Define your own modules and module combinations to display any network data Retrieve. Modules are used in the same way that you would use a template. Define counter thresholds. For example define filters to show only problem cells or select a set of cells geographically on a map. Using this user friendly method it is possible for users to build up complex specific analysis functions and easily correlate data from different network elements.g. to customise the information you want to display. as required. display all MSC’s with processor load over 90% Display data from any ORACLE® database • • Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5.1 OPTIMA Inspector OPTIMA Inspector enables users to select data modules from a module library and combine these.AIRCOM International Commercial.3. 4.0 I-SM-EM-OP-03 Page 12 .in Confidence Work Area / Favourites Report Scheduler Client Inspector Reporter Administration User Management Custom Counters Filter Manager Alarm Manager Alarm Handler Data Explorer Browser Query Builder Abstraction KPIs Summary Filters Data Dictionary Data Raw Counters Configuration Fig 5 – A typical OPTIMA Module The key user modules illustrated in the above Figure are described in the following sections.

Fig 7: Example of Grid functions in Inspector Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5. Standard Excel like features are provided for sorting.AIRCOM International • • Commercial. which will ultimately enhance the performance of the network. In this way for example you can click on a problem cell and immediately display the key KPIS for that cell for the time period in question. grouping and summarising data. DATASAFE. Data is displayed both within a data grid or graphically on a number of user specified chart types.0 I-SM-EM-OP-03 Page 13 .in Confidence Load data from other ENTERPRISE tools. In addition you can link modules to provide powerful drill down functions. PROBE Share data modules with other users or groups of users Fig 6 – A typical OPTIMA Module. e.g. ASSET. The powerful functionality provided by OPTIMA Inspector within the modular approach ensures that users can be confident in their ability to correctly display and view information in a way that will improve problem solving. filtering.

Users can always rely on having the latest relevant information. With OPTIMA Reporter. The scheduler allows users to set up reports for their areas of interest. User friendly wizards and templates are provided to simplify ad-hoc report creation. A key area of OPTIMA Reporter is the scheduling functionality.0 I-SM-EM-OP-03 Page 14 . organising and managing the distribution of reports. e.in Confidence 4. All report templates can be stored within the datastore for ease of distribution and access. Fig 8 – OPTIMA Reporter OPTIMA Report Designer allows users full flexibility to specify the network data to be included in a report. Users can view or modify (if granted rights to do so) a report by selecting from an explorer based folder structure. web site. printer. PC. For example a condition could be set to generate a report which is triggered when. Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5.3. for example Congestion by Cell on a particular BSC indicates dropped calls over 4%. An advanced feature allows the user to provide a condition to the report generation. users in an organisation have the ability to decide what information will be viewed and in the desired format. knowing that they are saving time and money by automating the complex process of generating quality reports.AIRCOM International Commercial.2 Reporter OPTIMA Reporter provides a flexible and user friendly environment for creating. a powerful tool for any organisation. which allows for flexible automatic report distribution to any type of output device. e-mail.g. Advanced features such as sub-reports and cross-tabs provide the functions to accommodate even the most complex reporting requirements. then to schedule these reports to run at a convenient time.

OPTIMA Work Area can also be used to identify and display information about key aspects of your network that are under performing.in Confidence 4.OPTIMA Work area displays selected performance counters on multiple sheets and can be constantly refreshed. etc. Fig 9 . Options are provided to automatically update the information so that the latest recorded state of the network is always displayed. It can monitor the values of specified performance counters. The module supports the following features: Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5. Key modules and reports can also be added to a favourites toolbar for instant access. reports and even external web pages can be docked into a common working area and are available as tabbed pages.4 Database Explorer and Query Builder The database explorer provides a user friendly overview of all data within the OPTIMA data warehouse and allows both advanced and occasional users to quickly retrieve any set of information. such as dropped call rates. Inspector combinations.3. This means that all relevant information for a particular task can be quickly accessed and correlated greatly increasing working efficiency.3.AIRCOM International Commercial. 4. call set-up failures.3 OPTIMA Work Area OPTIMA Work Area gives users the flexibility to organise their user environment to match the particular activity being undertaken. high congestion.0 I-SM-EM-OP-03 Page 15 .

0 I-SM-EM-OP-03 Page 16 . This provides the following features: o o o o o o Drag and drop tables from the Data Explorer Define table joins by graphically linking fields Define data fields to be extracted. functions and grouping via user friendly input screens Preview and edit SQL created Preview data returned Define filter fields for OPTIMA date-time selector and network selection filters The data explorer can be run standalone for ad-hoc data queries. System information or User Defined categories all configurable by the system administrator.in Confidence • The ability to browse all data in the database using a simple tree structure. Configuration Information. KPIs. filter criteria.AIRCOM International Commercial. Counter values can be displayed in a grid or exported to Excel etc.Expression Builder Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5. It is also used to define modules within Inspector. Fig 10. A search facility is provided to allow the user to quickly find a counter or KPI. Data is organised into Raw Counters. • The ability to define a database query via a user friendly drag and drop interface without the need for SQL entry.

Select available functions from categorised lists Prompts for function arguments Simple entry of mathematical and date functions Ability for administrators to add custom functions Fig 11: Expression Builder Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5.AIRCOM International Commercial.in Confidence A drag and drop expression builder is provided to simplify the addition of complex expressions in queries and to simplify the definition of custom counters or KPIs. The expression builder provides the following features: • • • • • Add counters from a context sensitive lists by dragging onto the design area.0 I-SM-EM-OP-03 Page 17 .

short intervals between samples).Editing a custom counter The OPTIMA Administrator allows administrators to: • • • Configure raw counters that display collected performance data in OPTIMA and on the map view Add and edit custom counters or KPIs that apply your specific formula(e) to collected performance data Define common KPIs that map across different vendors. OPTIMA also allows administrators of OPTIMA to custom counters and specify thresholds via the OPTIMA Administrator.6 Summary and Busy Hour Calculations The data generated by the Network and parsed and loaded into the OPTIMA database is likely to be of a high granularity (ie.0 I-SM-EM-OP-03 Page 18 . Define and edit thresholds for counters to enable performance data exceeding such thresholds to be highlighted in OPTIMA Specify country specific holidays Configure routing information Add and administer users and groups of users Configure which groups of users have access to which reports and modules through a user friendly security system. For example a common user KPI such as Call Drop can be defined that utilises different vendor counters for each vendor within OPTIMA.AIRCOM International Commercial. Fig 12 .in Confidence 4.3.5 Administration In allowing performance data to be recorded and fully analysed.3. Configure links to external database • • • • • • 4. OPTIMA is designed to store this information for any period of time but this can Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5.

Tables can also be generated that hold data for the busiest hours of the week. This enables cost effective deployment of expensive vendor equipment and helps to minimise lost revenue due to traffic rejected due to unavailable channels. For example the operator may be interested in a granularity of 15 minutes for data up to a month old but any data older. It is for this reason that AIRCOM provide a KPI mapping facility between vendors. Using this program the operator can forecast future traffic growth based on historical data and therefore identify which cells will possibly require upgrade in the near future. Network planning and performance engineers are usually mostly interested in the behaviour of the network when it is experiencing its greatest load. a KPI formula may be composed of a very large number of counters and sub counters. In order to predict the future traffic on network a forecasting algorithm is required that uses as inputs the current and historical trend values of offered traffic and the ErlangB formula. For this reason many operators elect to archive old data and store a summary only. This can greatly simplify the creation of reports and modules. With this option users can use a single KPI (eg call drop) for all cells within a multi-vendor network.3. The performance counters and what they measure are different across different vendors therefore the formula for a KPI for one network may look very different to that on another. month and kept for longer periods than daily busy hour data. 4. The following shows a screen print of the Cell Profiler program. Multiple busy hours can also be defined.9 Profiling It is important for an operator to efficiently dimension a network for current and forecast use. When the data has been summarised to a table with a lower time resolution it can then be archived from the higher resolution table. AIRCOM provides a fully configurable summary program that achieves this and can be scheduled to run at user specified times. month and so on.8 Archiving An operator may want to keep a copy of the data longer than they want to store it in the OPTIMA database. The interface enables the user to choose the process parameters such as the number of past Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5. In order to achieve this AIRCOM have developed the ‘Cell Profiler’ program.3. This could be for the purpose of re-investigating previous anomalous behaviour on the network that has re-occurred. 4.7 KPI/KPI Mapping OPTIMA stores all raw performance counters generated by the network.AIRCOM International Commercial. This may be achieved by writing the relevant datafiles to a tape or separate disk.0 I-SM-EM-OP-03 Page 19 . However for reporting purposes it may be more useful to aggregate the raw counters into higher level KPIs eg call drop. 4.in Confidence lead to significant storage requirements for the database. This is termed the busy hour and operators will be interested in keeping a copy of the performance data during this hour longer than the other hours of the day.3. week. connection rate etc. they would like to see summarised to an hour and any data older than a year they would like to see summarised to a day. In addition. OPTIMA provides flexible solutions that allow an administrator to define KPIs that are then available for all users.

3. number of future weeks to be forecast and in this example a scaling factor for the TCH and SDCCH channels of an operators GSM network. It provides the ability to automatically monitor many performance KPIs for the whole network and only respond the critical issues.0 I-SM-EM-OP-03 Page 20 .10 Performance Alarm Management The OPTIMA Alarm module provides the ability to define thresholds and conditions on performance data that can generate alarm events into a fault management system. For example an alarm can be generated based on a trend in average traffic before hard capacity thresholds are triggered on a network element. Fig.AIRCOM International Commercial.in Confidence weeks used. It allows an operator to have common procedures for performance related and network related alerts.13 . This provides significant user benefits: • It allows an operator to be pro-active rather than re-active to network alarms. for example in out-of-hours • • • Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5. minimum available data threshold.Illustrates a Cell Profiler screen 4. By immediately alerting engineers to problems it provides the opportunity for faster response to potential service affecting performance issues. This can provide significant cost savings in optimisation and OSS engineers. increasing network quality and customer satisfaction.

All alarm definitions are stored within the OPTIMA datastore. Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5. • • Technical Implementation The implementation of the OPTIMA Alarm module is illustrated in the following figure. Fig 14: Optima Alarm Module A user friendly Alarm GUI allows an administrator to define and administer alarms. • It gives the operator the ability to monitor abnormal behaviour in the network. Provides the operator with the potential to supplement the standard network alarms that a vendor supports and potentially overcomes any limitations in these. resulting in improved efficiency and cost reduction. A separate alarm service poles the database at user defined intervals and tests all active alarm definitions against data that has been loaded from the network. For example if traffic increases on one cell this may be due to a failure in a neighbouring cell. All alarm set and clear events are stored in the OPTIMA dB and made available to FM systems via a defined interface. It provides the ability to correlate performance related alarms with network generated alarms to aid in root cause analysis.AIRCOM International Commercial. For example alarms can be generated when the performance of a KPI on a cell changes significantly from the normal behaviour even though the performance may remain within operational thresholds.0 I-SM-EM-OP-03 Page 21 .in Confidence support and trouble-ticketing.

This means that the alarm is not triggered until the threshold has been crossed for the specified number of samples.g. deviation from average o Threshold on summary data including busy hour o The ability to define different thresholds for different time periods e. or time period.AIRCOM International Commercial. weekends. allowing the ability to provide hysteresis on alarm thresholds. Ability to set thresholds for any granularity of source data with a user defined poling interval per alarm definition. The ability to define a ripple count for each alarm definition. • The ability to define different thresholds for set and clear. • • Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5. The network element may remain alarmed until the performance falls back inside user defined clear thresholds for a user defined period of time. KPIs or combinations of counters including formulas o Complex thresholds e. out-of-hours etc.in Confidence Figure 15: Alarm Explorer Key Features • User friendly GUI for an administrator to specify and manage alarm definitions • Complete flexibility for an administrator to define trigger thresholds including: o Multiple thresholds per counter o The ability to define thresholds on any raw counters.g.0 I-SM-EM-OP-03 Page 22 .

0 I-SM-EM-OP-03 Page 23 . This allows dynamic messages to be created based on real counter values derived when the alarm is triggered. cells) to be included.g. All alarm events are stored in the OPTIMA database for reporting and analysis. For the most demanding requirements there is also the ability to distribute the alarm processing across multiple workstations. This allows for very informative alarm messages. groups. Optima provides a configurable and flexible alarm handler that allows users or groups of users to be alerted to specified alarms via e-mail or SMS. Full flexibility to define the alarm description including user defined options for: o o o o o • • • Alarm severity Vendor description Element type Technology Type Alarm Description • An advanced feature is that the alarm description can also include any counter value or formula. Alternatively an interface can be provided to third party fault management systems. • Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5. or individual network elements (e. A full audit log for alarm definition – records all changes to alarm definitions. when and by whom Full flexibility to define which network elements are monitored for each alarm definition – the administrator can select all.in Confidence A fully scalable architecture with separation of the alarm definition from the alarm processing.AIRCOM International • Commercial.

1.1 • ODBC • Direct Oracle Link Vendors Supported: • • • • • Ericsson Nokia Siemens Motorola Nortel Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5.3 Supported Data • Peg • Gauge • Accumulator • Scanner • Discrete distributed measurements • PDF measurements • Custom Any counter type: Generic Data interfaces: • ASCII • CSV • XML • ASN.2 Client • Pentium III or higher • Windows 2000.1.0 I-SM-EM-OP-03 Page 24 .1.in Confidence 5 Technical Specifications 5. HP-UX 11 • Full hardware and software redundancy options supported • Support for SAN and RAID disk configurations 5.1 Operating Environment 5.1 Server and Data Loading Platforms • Oracle 9i or higher with Partitioning Option • Windows:NT Server 4/2000 or higher • Unix:Sun Solaris 9. XP • Integrates with Microsoft Office 97 or higher 5.AIRCOM International Commercial.

CSV) • Acrobat Reader File (*.PDF) • XHML • Rich Text Format (*.4 Data Storage • Unlimited raw counter storage (dependent only on disk allocation) • Any data granularity supported • Administrator defined data storage and archiving periods • Administrator defined summary options including daily. max. user defined • User defined busy hours including multiple busy hours per element 5. monthly.in Confidence Alcatel Lucent Huawei Interwave Technologies Support • GSM • GPRS • UMTS • TDMA • CDMA Network Elements • BSS • RAN • NSS • SGSN/GGSN • HLR • IN • VMS • CDRs 5.BMP) • JPEG File Interchange Format (*.AIRCOM International • • • • Commercial.5 Report Output Formats • Report Archiving Format (*.0 I-SM-EM-OP-03 Page 25 .RTF) • Hyper Text Markup Format (*.1. min. average.1.1.XLS) • Bitmap File (*.HTML) • Excel File (*. weekly. • Complete flexibility to define summary and rollup functions per counter including sum.JPEG) • Tagged Image File Format (*.RAF) • Comma Separated Values (*.TIFF) 5.6 Report Output Types • Printer Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5. busy hour.

in Confidence • File • zipped-file • e-mail 5.0 I-SM-EM-OP-03 Page 26 .1.1.9 Graph Output Formats • Metafile • Enhanced Metafile • Bitmap • JPEG • PNG • GIF • PCX Author: Date: Dominic Kirsten 29 September 2004 Technical Overview V5.1.8 Graph Types • Line • Area • Bar • Point • Pie • Bubble • Arrow • Gantt • Shape Over 100 standard chart types including: 5.AIRCOM International Commercial.7 Report Scheduling • Ability to schedule any report by date and time • All output options supported • Conditional scheduling 5.