Newsletter • Issue 6 • February 2008

CITY UNIVERSITY UPGRADE

NEW VERSION ENTERPRISE EDITION

WEBSITE NEWS

WORDSEARCH ON PAGE 5

WELCOME...
Welcome to the first Optisoft Newsletter of 2008. Thank you for your continued support and we wish you all the best for the forthcoming year. If the stock market, oil prices and other factors are anything to go by, it’s going to be a difficult one. However, I believe that being part of the Optisoft Community will help you more than ever before and give you a competitive advantage over other independents. The reason for this is that we now have our new version, Optisoft Enterprise Edition, which takes full advantage of what the Web has to offer whilst retaining all the rich functionality, reliability and security that only a PC-based system can provide. The biggest growth area is in the arena of Electronic Data Interchange (EDI). This will provide the ability to download product catalogues from the Web and, thereafter, they will be automatically updated. You will also be able to send and track orders direct from Optisoft to an increasing number of suppliers, streamlining the whole ordering process. Finally, you will be able to update your website with patient and appointment information directly from Optisoft to provide a patient service that is second to none. Hopefully, the above will have whetted your appetite and you are as excited as I am about what is to come throughout the year. I urge you to upgrade to the Optisoft Enterprise Edition and give your practice a competitive edge.

Keith Sheers Managing Director

RECALL SYSTEMS BRING 30 DIFFERENT TARGET GROUPS
Phillips Opticians, the six-strong group of Newport Valley practices, is reaping the benefits of an investment in our new technology, with the facility to highly target more than 30 different patient groups. Dispensing Optician Group Director, Lee Price, said the new system facilitates easy identification of groups and patient reminder letters – ”We can easily change the look and feel of the letters, the colours and the font sizes, tailoring them to the right patients. We can tag patients’ spending patterns and tailor the marketing accordingly,” he said. At the touch of a button, the group is now targeting diabetics generally; or diabetics over 50; spectacles and contact lens patients for three, six, 12, 18 months or two yearly appointments, with other recall categories for children and other specific groups.

Lee Price and Receptionist Amy Cox

WEBSITE NEWS

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We want to encourage all of you to register on the User Forum and to make an active contribution to the Optisoft Community. Many are already reaping the rewards of this invaluable new resource, so if you haven’t done so already, please pay it a visit and register now.

Optisoft Poster Points Winner – 50 Points for FREE module
Congratulations to Stuart Humfrey of Williams Opticians who is the first customer to contribute 50 posts to the User Forum and therefore qualifies for his free module. He has chosen Direct Debits/Standing Orders, saving £1295, reduced his bank charges and opened up new opportunities for the practice eg interest free payment over 12 months. If that isn’t proof of the value of joining the User Forum, I don’t know what is!

quicker and much more accurate and it works well for all contact lens work. Not all my Optoms use it, some still prefer to use written notes, so for them we use A4 record cards that can be scanned into OptomNotes. ”I love the way all the field tests and referrals are scanned in - it saves so much hassle. I note from other posts that people use Paperport etc to organise this. I do with some work, but OptomNotes organises it all really well. The patients are all very impressed - don't forget they're used to this at the GP and dentist - and with one quick view of the screen I'm reminded of all their troubles. They also like the openness as I show them all the time what I'm writing and what's on their images. Plus no one ever grumbles at having to replace their RGP lenses any more because they can see on the image how disgusting they are!” For this Charles wins £500 towards Optisoft products or services and if you would like to find out more just complete and return the reply-paid card.

Optisoft Upgrades Moved To Website
Now that most of you have broadband, and in the interests of being environmentally friendly, we have decided to stop mailing the upgrade CDs. They are now available on our website, you will find them in the Downloads section and they only take around five minutes. If you don’t have broadband, we would strongly recommend that you invest in it now, as it is fast becoming an essential resource for all businesses. It’s especially important for the modern practice with reminders via email, software upgrades, Optisoft User Forum, remote diagnostics, etc. If you would like to find out more, or want us to post you a CD, please complete the reply-paid card.

Post of The Quarter Winner
This was a very difficult decision, as there have been so many good ideas eg document pool, backups, direct debits, and so on. However, we have decided that the winner is Charles Barlow for his post regarding the benefits of OptomNotes, where he addresses most of the concerns raised by the average Optometrist: “I use OptomNotes for recording the whole examination. I do have the benefit of fundus and slit lamp imaging so anything unusual gets digitally recorded. I set up my own exam templates that I just edit during the exam. For example, it says “IOPs Rt mmHg Lt mm Hg Apl / NCT” so I just add the figures and delete what I don't want. The first visit is the hardest and longest, but once the record is in the system, at the patient's next visit I just copy and paste the previous visit to current. It is much

Optisoft Document Pool
A very close runner-up in the Post of the Quarter competition came from our most active forum member, Stuart Humphrey. As he succinctly put it ‘there must be a great collection of recall letters, forms and general letter templates’ within the Optisoft Community and he is correct. We have created a new section in the user forum called ‘Document Pool' so you can share recall letters, forms and documents with other Optisoft users. The list is growing daily and it also enables us to post updated GOS forms as and when necessary.

NEW VERSION - OPTISOFT ENTERPRISE EDITION
Software development should be an evolutionary process, not a revolutionary one. Optisoft has been around longer than most now and it is still the undisputed market leader. Hopefully, this is due to the fact that we listen to what our customers want and keep our software up to date with the broader IT market too.
The first version of Optisoft was launched way back in 1989 running on the original Microsoft disk operating system (MSDOS). It was simple, reliable and our early customers loved it - so much so that some of them are still using it today! MS-DOS was the operating system that launched the PC revolution, but it did have some limitations: the screens were text only, monochrome and only ran one program at a time. So, Microsoft introduced the now familiar Windows operating system which provided a graphical user interface (GUI), colour and a multi-tasking capability to switch between programs. Optisoft for Windows took full advantage of these new facilities and integrated with Microsoft Word. Built as a multiple document interface (MDI) application, it meant that not only could you switch between Optisoft and any other Windows programs, you could also switch between modules within the program as well. So, why did we need a new version and what are the benefits to upgrading? Optisoft for Windows was built for monitors of that era, which were 15” cathode ray tube (CRT) displays with a maximum resolution of 800 x 600. Thanks to the liquid crystal display (LCD), today’s monitors now range from 1024 x 768 on a 15” monitor to 1600 x 1200 on a 21” one

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and beyond. The net result being the higher the resolution, the smaller the software forms become. Optisoft Enterprise Edition is scaleable. Increasing the screen resolution, automatically adjusts to provide a full screen interface. We can now fit in more information on each form and you can take full advantage of the higher resolutions where they really make a difference, for example in fundus imaging. One of the things that people loved about our original DOS version was the fact that it was very simple to use and patientcentric. All you had to do was to find the patient record and everything was available from there. The Optisoft for Windows MDI provided the same capability, via multiple windows, but customers found it less easy to use. This experience was reflected throughout the software world and most applications have now reverted to the single document interface (SDI), as we can only deal with one thing at a time.

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Optisoft Enterprise Edition takes us back to that simple to use, patient-centric interface. Once you have found the patient record, everything is available at the touch of a button. Want to look at the patient history? Just left-click on the appropriate tab and the information is there: old appointments, cash transactions and so on. Want to create a new item for the patient? Just left-click on the appropriate module icon and a new transaction is created with the patient details already in place.

The icing on the cake has to be the new IntelliSearch facility. In Optisoft for Windows you could only search on a limited number of fields in each module: you could search on the patient’s telephone number, but you couldn’t search on their mobile. In Optisoft Enterprise Edition you can search on any field and, even better than that, you don’t have to specify which field to search on. Just type in what you want and the program does the rest.

These are just a few of the reasons why you should upgrade and there are many more improvements that you have been asking for too. Optisoft Enterprise Edition benefits from everything we have learnt in the past, what we know now and what we expect to happen in the future. Obviously, most of our development now switches to this platform and we urge you to do likewise.

ABERDEEN INDEPENDENT SHOWS ANNUAL GROWTH OF 20%
Long established, independent, city centre practices rarely report annual growth of 20% but that is exactly what Aberdeen's Corry and Christie is showing not just for one, but for two years running. Husband and wife optometrist team David and Gillian Corry, took over the practice five years ago and have concentrated on attracting younger customers, while still maintaining the patronage of their longstanding mature patients. They have also invested heavily in clinical equipment and the whole team has worked hard to enhance the general and specialist services that the practice provides. Supporting the practice's success is a network of nine PCs running Optisoft's new Enterprise edition, recently upgraded from the software's earlier version. "Enterprise is a great improvement on the old edition and is much more user friendly. We have taken on most of the modules in the past few months. Originally we were just using Recall but now we are running Appointments, Cash, Frames on Faces, Dispensing and Stock Control," said David. "Some of the main advantages include the ease of retrieving management information from the system and the facility to calculate VAT. The ability to determine information about individual patients and groups is also significantly improved," he added.

David Corry

CUT HERE

OPTISOFT LTD FREEPOST Y0332 YORK YO19 6ZZ

OPTISOFT WORD SEARCH

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The wordsearch popularity is increasing rapidly so heres another chance to win an Optisoft module. Simply find the words listed within the puzzle, fill out your details below, cut it out and fax it back to us on 0870 350 6780. All correct entries will be entered into a free prize draw.

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E R F R R I T Y

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OPTISOFT PRACTICE MADE PERFECT WEBSITE USER FORUM COMMUNITY DIRECT DEBITS

DOCUMENT POOL DOWNLOAD EDI CATALOGUES ENTERPRISE MARKET LEADER NEWSLETTER SOFTWARE

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A D W L M Z M R Q B O D X U K A U O J T I P K E N C P M J Y L P F N I P H

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S O F T W A R E O O E T C S P E P B M A S G M C D E D M U U P E D T C T F I T I B I E R D A O L N W O Q G A S Y T W E U G X N D U M W N F B S Y E

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Terms & Conditions: Only one entry per person. Draw will take place on Monday 7.4.08. All entries must be returned by Monday 31.3.08. The promoter reserves the right to substitute the prizes for items of equal or higher value. No purchase necessary. No cash alternative available. Winners will be notified by post by 9.04.08. The promoter is Optisoft Ltd., The Pallion, Whinchat Hall, Skipwith Road, Escrick, York YO19 6EJ. E&OE.

CONTACT OPTISOFT FOR FURTHER INFORMATION ON...
If you would like to receive further information on any of the items featured in this newsletter or if you’re interested in hearing more about Optisoft then please feel free to contact us or tick a box below and and return to us by fax or post. Please contact me regards: Optisoft Enterprise Edition Yes, I want to upgrade, I wish to pay in full. Yes, I want to upgrade, I wish to pay over 12 months. Optisoft Upgrades Moved To Website I don’t have broadband, please contact me to discuss. I don’t have broadband, please post my upgrade CD. Electronic Dispensing Catalogues I would like the ...................................................... electronic catalogue. OptomNotes Please contact me to discuss OptomNotes.

Name: Practice: Full Address:

Telephone:

Email:

Optisoft Ltd, The Pallion, Whinchat Hall, Skipwith Road, Escrick, York YO19 6EJ

info@optisoft.co.uk www.optisoft.co.uk

Sales – 0845 230 1230 Support – 0845 230 3450 Fax – 0870 350 6780

OPTISOFT ENTERPRISE EDITION

Special Offer of £495
ends 29th February 2008
We want to make it a ‘no-brainer’ for our existing customers to upgrade to Optisoft Enterprise Edition, knowing that there is a massive benefit for them to do so. Priced at £495 or £50 per month plus VAT, spread over the next 12 months, it is an easy option. However, this outstanding limited period offer only runs until the end of February. Thereafter, it will return to our standard pricing, where you will receive a 50% discount off the RRP for each module. That will mean the price will at least double for the majority of users.

So, please return the reply-paid card NOW to save disappointment and a lot of money!

CITY UNIVERSITY ROLLS OUT OPTISOFT ENTERPRISE EDITION
City University's Department of Optometry has rolled out Optisoft's new Enterprise Edition software, much to the delight of the professional team. "It is far more user friendly, much easier to navigate and our familiarity with the previous version has made the transition effortless," said Professor David Thomson, Head of the Department of Optometry and Visual Science. The updated software is installed on four of the department's computers with two more to roll out shortly. Clinic Director, Tina Romanay, added: "We have all adjusted very well and like some of the new features, especially the facility to bring up the last 20 patients searched for, and the intermediate add facility. We have also been churning out recall letters like it is going out of fashion." Besides City University, Optisoft Enterprise is soon to be installed at the Departments of Optometry within Glasgow, Ulster, Bradford, Cardiff and Manchester Universities. Optisoft Ltd.

Professor David Thomson

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