Easy Suite FAQs

Standard system requirement for Easy Suite? - 486 MHz and above - 64 MB RAM - 50 MB Hard disk space - USB Port 1.1 or 2.0 The Easy Suite program can be run under what operating systems? Easy Sync/Easy Copy-Net/Easy Mover can run in Windows environment, for operating systems as the following: Microsoft Windows 98 SE, Millennium, 200 and Windows XP EasyMacCopy can be run in Mac and Windows environment, for operating systems as the following: Mac OS 10.2 and above and Microsoft Windows 98 SE, Millennium,200 and Windows XP After plugging the data cable into a USB port of a computer once or many times, the system responds the warning message, “Restart the computer”. What to do next? Please ignore this warning. You do not need to restart your computer. After plugging the data cable into a USB port of a computer once or many times, the system responds the warning “Unable to recognize new hardware”. What to do next? Because the program for data cable is stored in flash memory, rapid plugging/unplugging may cause bad communication between the program and Windows operating system, thus it can't be recognized correctly. To solve this, please unplug the data cable and wait for a short period (about 3 minutes), then re-plug in to USB ports for operating systems to recognize it again. Setting access rights for EasyCopyNet / EasySync / EasyMover / EasyMacCopy in the Easy Suite program? There is a “Setting” option in each program. After selecting it, you can set the access rights for allowing the remote side (operating end) to copy and write files to the host (EasyCopy / EasyMacCopy) or allowing the remote side (operating end) to grab files/settings from the host for synchronizing and moving (EasySync / EasyMover). For EasyCopy-Net application, when the data cable is switched to network mode, how does it work in various operating systems? (1) The computer which has the main Internet connection (by accessing ADSL, modem, wireless or LAN) must have Windows 2000 or Windows XP installed. When switching to network mode in Windows XP, the program will automatically setup the virtual IP (such as 192.168.0.X) and for Windows 2000, users have to manually set it up by following online user manual. (2) Computers running Windows 98SE or Windows ME cannot be the computers that have the main Internet connection.

When the data cable for EasyCopy-Net is switched to network mode, IP 192.168.0.1 is already taken. What to do next? (1) In Windows XP, if a computer with IP 198.168.0.1 is already existed on the network, please unplug the network cable which is connected to the 198.168.0.1 computer. After the program finishes setting up, you can plug the network cable back. (2) In Windows 2000, the network sharing has to be done manually, So if a computer with IP 198.168.0.1 is already existed on the network, please unplug the network cable and restore to the original IP after network setup, and set to 192.168.0.2 for LAN IP in EasyCopy-Net. Switching from network mode to transfer mode in EasyCopy-Net, it happens that the network icon is disappeared in system tray (bottom-right corner), and there is no new drive after plugging the data cable. What to do next? (1) Restart the computer and re-plug in the data cable (2) If it fails to switch back to transfer mode after restarting the computer and re-plug in the data cable, you have to manually remove the network function, as described below: A. Run network program from "C:\Program Files\ousbnic\ nicsw" B. Switch again from network function in bottom-right corner to "Easy Copy – Net" EasyMover's restrictions from operating systems? - Win98SE can upload to Windows 98 SE / ME /2000/XP - WinME can upload to ME /2000/XP - Win2000 can upload to 2000/XP - WinXP can upload to XP EasyMacCopy: problems during plugging/unplugging the data cable? (1) When plugging in the data cable to Mac computers, please notice if the “Easy Suite CD-ROM” icon appears. (2) When exiting EasyMacCopy, please click on “Quit” option from program menu before unplugging the data cable. Otherwise, it may cause Mac computer to crash and you must reboot later. For the Outlook synchronization feature on Easy Sync, what should we be aware of before doing synchronization? Before doing Outlook synchronization, please close the Outlook program from both sides to avoid some mails not getting synchronized.

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