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Susan Wilber (443)-614-5216

QUALIFICATION HIGHLIGHTS: Ability to multitask while maintaining a strong attention to detail Strong verbal and written communication skills Proficient with Constant Contact, Microsoft Word, Excel, PowerPoint, Outlook and many other programs and databases EDUCATION: George Mason University, Fairfax, Virginia Currently pursuing a Masters degree in Global Affairs Specialization in Global Culture and Society Current GPA: 3.9/4.0 Study Abroad, Tbilisi, Georgia Salisbury University, Salisbury, Maryland Bachelor of Arts, Cum Laude Major: History Minor: International Studies Major GPA 3.7/4.0 Study Abroad, Paris, France

Expected Completion June 2014 June/July 2013 May 2012 January 2010

EXPERIENCE: Admissions Officer/Designated School Official June 2013-Present LADO International Institute, Arlington, VA Responds to inquiries in person, on the phone, and by email about the school and programs Updates and maintains databases, contact lists, and calendars Assists students with finding information on how to transfer to a university or college Creates monthly reports on programs for supervisors Processes documents and issues the Form I-20 for international students so they can apply for the F-1 Visa Intern, Project Development and Research February 2013-June 2013 International Arts and Artists, Cultural Exchange Programs, Washington, DC Assisted the Director and Programs Officer with any tasks Conducted research for future and current exchange programs Drafted correspondence, reports, and documents that were distributed to potential partners Communicated with international trainees and interns, assisting them with the J-1 visa process so they can study and train in the United States Office Assistant August 2011 to August 2012 Office of the President and Provost, Salisbury University, Salisbury, Maryland Provided general support to administrative assistants and administrators in the office Managed records and files Processed work orders to different university departments for supplies and events Directed telephone calls and inquires from students, professors, and members of the community and assisted with any problems Performed reception duties when receptionist was out of the office Associate Manager June 2007 to March 2012 Regal Cinemas, Salisbury, Maryland Promoted in January 2008 from Floor Staff to Lead Floor Staff and then in June 2009 to Associate Manager Trained approximately 2-5 new employees a week Supervised 5-10 employees on a daily basis Managed customer services issues on the phone and in person

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