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Pradeep Kumar Rout Email: talk.pradeep11@gmail.

com Cell: +91-81479461 7


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To be part of an advancing organization that provides me with a challenging career to improve my skills in accordance with the latest trends and technologies and utilizing my inherent capabilities and professional education to shoulder responsibilities, take initiatives, add value to the company, thereby become a successful professional in the field of Information Technology.

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4+ years of IT experience in Production Support and Enhancement in banking and financial domain.
Working knowledge on UNIX, Shell Scripting (Ksh), Oracle (S !, P!"S !) and is able to meet ob ectives in team related pro ects. !esolving the issues before the specified time frame. "nderstanding the !e#uirements $ participating in re#uirement analysis. %ood experience in resolving issue through tickets within &'(. )uick problem*solver, strong analytical, coding, debugging skills %ood communication skills and interpersonal skills. %ood knowledge in E#!, I#I! concept.

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&un &olaris +.,-+..-+./0 , Windows 1T 2.0- 3000-45 &hell &cripting &)' , 5'-&)' 6racle .i,/0g,//g &ervice manager ,!emedy and &ervice 1ow (utosys , 7ron*tab 5utty, !apids#l , Winscp, 8atchmoniter, introscope Toad, 9ector5c*:eo, file ;illa.

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5e4ig2atio2 Senior Analyst

5uratio2 Aug 2009 Till Date

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$%Sc from <akir 8ohan "niversity 6rissa in the year of 300,.

BARCA

Client Organization Software S$,e(uling tool Tea/ Size )ro0e$t Ty1e Duration
S)nopsis*

: >arclays 7apital ?(n Investment >ank 5ro ect) : Tech 8ahindra : UNIX Sun Solaris !"0# Ora$le 9i# "0g %S&' an( )'*S&'+# &hell &cripting : Autosys# Cron-ta. : "0 : Su11ort an( 2n,an$e/ent : No3 20"" Till Date

(s it is an Investment >anking pro ect we support all the application very carefully. We support various applications which are used by controllers for reporting their daily profit and loss. We support our client in &ingapore, "&, "@ and (5(7 regions. The applications are critical as users use reporting systems to check profit and loss, before starting their business. +esponsi,ilities* 5roactively and independently working on resolving issues before they impact the client. &cheduled and monitoring the running obs and checking the log files if any issues. !esponsible for monitoring all the feed load status and if, any delays needs to inform feed owner and as well as business user. <inding the root cause of the bug and fixing it. 8onitor $ resolve all the 5/-53-5A tickets in our #ueue. 7reate the report of daily health checks for critical (pplication and server and take appropriate escalation if re#uired. Initiate crisis calls to resolve the issues, which impact multiple interfaces. %ive the status reports of the tickets ?:aily, Weekly and 8onthly) to the manager as well as to the >usiness team. The ma or part of my team included &ystem 8onitoring, and !esponding to customer #ueries and also to 7ritical-&erver business problems. !esponsible for providing support in '3-'/ level depending on the priority. &upport 6n calls support in the weekend.

Pro;ect -o. <

Title Client Organization Software S$,e(uling tool Tea/ Size )ro0e$t Ty1e Duration

E.P.S (Electronic payment system)

: Visteon Corporation, North America and Europe : Tech 8ahindra : UNIX Sun Solaris# Ora$le 9i# "0g %S&' an( )'*S&'+# &hell &cripting : Cron-ta.# Autosys : : Su11ort an( 4aintenan$e : Aug 2009 O$t 20""

S)nopsis* The users should be able to view their payment status, ad ustments information, payment history, <orecast payment, price history, remittance advice details etc. The users should be given the option to download data, which they own. +esponsi,ilities* !egularly attend $ resolve the issues such as application outage, Issue impacting multiple users, !evenue impacting key function issues in the 6ffshore 7risis calls. !esponsible for 8anaging ("T6&B& obs. !esponsible for loading all the 8anual loads, through the scripts 7reate the report of daily health checks for critical (pplication and server and take appropriate escalation if re#uired. <inding the !oot cause 6f the >ug and fixing that. %ive the status reports of the tickets ?:aily, Weekly and 8onthly) to the manager as well as to the >usiness team. The ma or part of my team included &ystem 8onitoring, and !esponding to customer #ueries and also to 7ritical-&erver business problems. !esponsible for providing support in '/-'3 level depending on the priority.

Personal Profile: Gender Nationality Marital Status Place: Bangalore : : : Male Indian Single Pradeep Ku Rout